Out Look 2010

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Phin bn th nghim Lu hnh ni b - Microsoft Vietnam

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Mc lc:
CHNG I: LM QUEN VI OUTLOOK 2010 ................................................ 6
1. Lm quen Outlook 2010 ................................................................................. 6
a. Qun l nhiu ti khon e-mail t mt ni.................................................. 6
b. Social Networking Integration:................................................................... 6
c. Tm hiu v Ribbon .................................................................................... 9
d. Thanh cng c mini .................................................................................. 10
e. Calendar- lch lm vic ............................................................................. 10
f. Tc dng ca Contacts .............................................................................. 11
2. Cc thao tc c bn ......................................................................................... 11
a. Dng nhiu ti khon Outlook trn mt PC .............................................. 11
b. Mt s khi nim: ..................................................................................... 15
c. Gi email cho nhiu ngi nhng du tn ngi nhn .............................. 17
d. nh km file vo Email ........................................................................... 18
e. Chn hnh nh vo ni dung Email ........................................................... 19
f. Chnh sa hnh nh bn chn vo Email .................................................... 20
g. Quan st cc file nh km trc khi gi email ......................................... 21
h. To email tr li t ng (auto reply) ....................................................... 21
i. Khi phc cc message b xo trong Outlook ...................................... 23
j. Triu hi v sa thtrt gi vi MS Outlook ......................................... 28
k. S dng nt voting ................................................................................... 32
l. Theo di e-mail gi i ............................................................................... 35
CHNG II: CC CNG C TIN CH TRONG OUTLOOK ....................... 36
1. Tasks nhim v, tc v.............................................................................. 36
a. To mt nhim v (cng vic cn thc hin) ............................................ 36
b. nh du cc nhim v hon tt .......................................................... 37

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2. Contact ........................................................................................................ 40
a. To mt contact (thng tin lin h) ........................................................... 40
b. To Contact t email nhn ................................................................... 41
c. To Contact Group trong Microsoft Outlook ............................................ 42
d. Chuyn danh b t Gmail vo MS Outlook 2010 ..................................... 45
3. To ch k cho Email .................................................................................. 51
a. Ni dung ch k Email ............................................................................ 51
b. Cch to ch k trong Email .................................................................... 52
c. a hnh nh vo ch k .......................................................................... 54
d. a Business Card vo ch k ................................................................. 55
e. Chn mt ch k t ng ......................................................................... 55
f. Chn ch k bng tay ............................................................................... 56
4. Cc tnh nng khc ....................................................................................... 56
a. u tin theo di email bng c ................................................................. 56
b. Thay i cc mc trong TO-DO BAR ...................................................... 57
c. Cch tt, m TO-DO BAR ....................................................................... 59
e. Sp xp hp th bng mu sc ................................................................. 59
e. nh du cc Email bng th mu Categories ........................................... 62
f. To cc th mc chuyn nghip ................................................................ 66
Cch to th mc ..................................................................................... 66
Di chuyn cc email vo th mc va to ................................................ 66
Di chuyn cc Email vo th mc bng lnh ............................................ 67
To quy tc nhn mail .............................................................................. 67
g. Cch thc to v s dng email mu ........................................................ 67
h. Sao lu v phc hi Rules trong Outlook ................................................. 70

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i. Xa cc th mc cha Email ..................................................................... 73
j. Tm Email mt cch nhanh chng ............................................................. 73
k. Tm Email nhanh vi cng c Instant Search ............................................ 73
CHNG III: QUN L HP TH CA BN V DUNG LNG V
LU TR .......................................................................................................... 75
1. Xc nh kch thc hp th v lm gim dung lng ................................. 75
a. Dung lng ca Email .............................................................................. 75
b. Xem dung lng hp th .......................................................................... 75
c. Kim tra dung lng cc th mc bng Mailbox Cleanup......................... 77
d. Lu cc tp tin nh km vo a ...................................................... 80
e. Xa vnh vin cc Email ra khi hp th .................................................. 81
f. Tc dng ca Junk Mail ............................................................................ 82
2. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn ......................... 82
a. Cn bn v kho lu tr ............................................................................. 82
b. Lu cc email vo th mc c nhn .......................................................... 84
c. Cch to cc th mc c nhn ................................................................... 85
d. Cch chn cc subfolder trong th mc c nhn ....................................... 86
e. Di chuyn Email vo th mc c nhn ...................................................... 87
f. Lu tr emai ra a ................................................................................. 88
g. Phn loi th ............................................................................................ 90
3. Lu tr cc th t c ................................................................................... 97
a. Lm quen vi AutoArchive ...................................................................... 97
b. Xc nh Email c trong AutoArchive ...................................................... 98
g. Lu tr Calendar ...................................................................................... 99
CHNG IV: S DNG LCH LM VIC MT CCH HIU QU .......... 101
1. Cn bn v Outlook Calendar .................................................................... 101

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a. To cc mc trong Calendar ................................................................... 101
b. Kim tra Calendar .................................................................................. 104
c. Chn la cch lp biu trong Calendar ................................................... 106
d. To cc cuc hn .................................................................................... 107
e. To lch cho cc cuc hp ....................................................................... 109
f. To lch cho vic tham gia hi tho ......................................................... 109
g. Kim tra cc nhim v to ra ............................................................. 112
h. Cc ng dng ngoi vic gi Email trong Outlook ................................. 113
i. Hin th li cc nhim v ......................................................................... 113
j. iu chnh nhim v theo nh k ........................................................... 114
k. Chn cch nhc nh ............................................................................... 115
l. T mu cho cc hng mc ....................................................................... 116
2. Xem v s dng nhiu lch lm vic .............................................................. 117
a. To mt Calendar mi ............................................................................ 117
b. Qun l cc th mc c nhn .................................................................. 119
c. To mt cuc hn nhiu Calendar ........................................................ 119
d. To nhm cho cc Calendar trong Navigation Pane ................................ 120
e. S dng v chia s Calendar ................................................................... 120
CHNG V: QUN L CC THNG TIN ................................................... 128
a. To cc thng tin v bn thn ................................................................. 128
c. Thm v xa thng tin trn Business Card .............................................. 129
d. Chuyn i cc thng tin trn Business Card .......................................... 130
e. iu chnh tt c trong Business Card..................................................... 132
f. Gi Email c km theo Business Card .................................................... 133
g. nh km Business Card trong phn ch k ........................................... 134
h. Khi thay i Business Card tr li mc Contacts ................................. 136

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i. To khong trng trong Business Card .................................................... 137
Chng VI: Th thut: ...................................................................................... 138
1. ng lu nhng g quan trng trong hp th "ph thi"............................. 139
2. Th rc thit lp mt ln qun hn ..................................................... 139
3. Gi th s lng ln vi Word .................................................................. 140
4. To hp th tm kim................................................................................. 140
5. Sao lu Microsoft Outlook khng cn phn mm....................................... 140
6. Skylook 2.0 ................................................................................................ 142
7. Cu hnh ti khon gmail............................................................................ 142
8. M Calendar, Contacts hay Task List cng lc .......................................... 145
9. Hin th ngy thng Calendar .................................................................. 146
10. S dng k t vit tt cho ngy, gi ......................................................... 146
11. Ty bin thanh Ribbon............................................................................. 147
12. Thm d liu lch biu vo email ............................................................. 148
13. B cc add-in khng cn thit .................................................................. 148
14. Cc phm tt............................................................................................. 149
15. Ko v th bt c th g ........................................................................... 150
16. Kch phi bt c th g ............................................................................. 150
17. Tm kim mi th .................................................................................... 150
18. To cc th mc m cho bt c th g ..................................................... 151
19. Tit kim thi gian thi gian, ch Download tiu ca Email ................ 151


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CHNG I: LM QUEN VI OUTLOOK 2010
1. Lm quen Outlook 2010
a. Qun l nhiu ti khon e-mail t mt ni
Bn c th d dng qun l e-mail t hp th nhiu. ng b ha cc loi
email ca nhiu ti khon e-mail t cc dch v nh Hotmail, Gmail hoc
ch l v bt k nh cung cp khc sang Outlook 2010.

b. Social Networking Integration:
Microsoft nhn ra xu hng pht trin ca mng x hi nn thm
Outlook Social Connector vo ng dng Outlook 2010. Outlook Social
Connector c th va xem mail, va cp nht tnh trng, chia s tp tin
v hnh nh. T gip duy tr v m rng mng li x hi ca bn tt
hn. S xut hin Facebook add-in trong nhng phin bn u.
Cng nh cc phin bn Outlook trc, ngi dng c th t trang
ch ca mnh cho mt th mc.


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Qun l lch t nay s n gin v tt hn Outlook 2007, kh nng
ng b ng vi lch hin ti.

Bn cnh khon chnh giao din ngi dng, s c thm nhiu la
chn kt ni ti cc dch v bn ngoi, sn phm v khch hng.

Hc tp phong cch ti gin ht sc t Windows 7, giao din lm
vic Office 2010 gn gng ch khng cn ln xn nh trc.


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Windows Live Mail tht ng khen, cc Ribbon c th d dng qun
l n, hin th hoc bin mt hon ton.


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Khi nng cp ln phin bn mi, ngi dng ch cn thc hin thng
qua qu trnh ci t.
Thm ch nu g b version c th phn setting vn c duy tr.

c. Tm hiu v Ribbon
Giao din mi ca Outlook 2010 c tn gi l Ribbon. Nu bn
s dng Microsoft Office Word 2010, cc giao din s quen
thuc vi bn hn v trong Outlook 2010 c son tho da
trn Word 2010, cc lnh trong Word s c sn khi bn son
son ni dung trn Outlook.
Ribbon ca outlook 2010 c sp xp nh sau:

1 Tabs: cc giao din c to ra t cc Tab khc nhau. hnh
trn l giao din ca tab Message. Trong cc tab l cc lnh v
cc nt lnh.
2 Groups: Mi Tab c cc lnh lin quan n nhau, ta c th
gom thnh mt nhm (group). V d hnh trn l nhm Basic
Text.
3 Trong hp Font ch c cha cc kiu ch dng nh dng
cc kiu ch.


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d. Thanh cng c mini

Thanh cng c mini gip ngi dng nh dng vn bn thun li v
nhanh chng hn.
1 Chn vn bn ca bn bng cch ko chut t khi, sau
Click chut phi, th thanh cng c s hin ra.
2 Thanh cng c s xut hin chm trn nn vn bn. Nu bn tr
n n, n s hin ni ln v bn c th s dng n nh dng
vn bn.

e. Calendar- lch lm vic
Tnh nng Calendar cn thit cho ai thng xuyn phi sp xp thi gian
gp khch hng, hi hp. Ngi dng cn c ty chn nhc lch lm vic
theo gi, theo ngy (dng nhc nh hin trn mn hnh theo lch hn)
Thng tin lch lm vic ca tng c nhn trn th mc dng chung cn gip
ngi dng bit ng nghip khi no bn cng tc, ngh m

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f. Tc dng ca Contacts

Bn c nhiu mi quan h, bn khng th nh ht ngh nghip, a
ch ca tng ngi. Trong Outlook 2010, Contacts c tc dng
lu tr thng tin ca i tc ca bn, d dng cho vic tm kim.
Bn c th lu bt k thng tin ca ai trong Contacts.
2. Cc thao tc c bn
a. Dng nhiu ti khon Outlook trn mt PC


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Show Profiles

Nhn nt Add


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b. Mt s khi nim:
Cc giao thc gi v nhn Email
a. SMTP (t ch Simple Mail Transfer Protocol) -- hay l giao thc chuyn
th n gin. y l mt giao thc lo v vic vn chuyn email gia cc
my ch trn ng trung chuyn n a ch nhn cng nh l lo vic
chuyn th in t t my khch n my ch. Hu ht cc h thng th
in t gi th qua Internet u dng giao thc ny. Cc mu thng tin c
th c ly ra bi mt email client. Nhng email client ny phi dng giao
thc POP hay giao thc IMAP.
b. IMAP (t ch Internet Message Access Protocol) -- hay l giao thc truy
nhp thng ip (t) Internet. Giao thc ny cho php truy nhp v qun l
cc mu thng tin v t cc my ch. Vi giao thc ny ngi dng email
c th c, to ra, thay i, hay xo cc ngn cha, cc mu tin ng thi

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c th tm kim cc ni dung trong hp th m khng cn phi ti cc th
v.
c. Phin bn mi nht ca IMAP l IMAP4 tng t nhng c nhiu chc
nng hn giao thc POP3. IMAP nguyn thu c pht trin bi i hc
Standford nm 1986.
d. POP (t ch Post Office Protocol) -- hay l giao thc phng th. Giao
thc ny c dng truy tm cc email t mt MTA. Hu ht cc MUA
u dng n giao thc POP mc d mt s MTA cng c th dng giao
thc mi hn l IMAP.
Hin c hai phin bn ca POP. Phin bn u tin l POP2 tr thnh
tiu chun vo thp nin 80, n i hi phi c giao thc SMTP gi i
cc mu thng tin. Phin bn mi hn POP3 c th c dng m khng
cn ti SMTP.

- Mc Inbox: L hp th n, cho bit s lng th gi n, khi chn
mc ny th khung gia hin ra tn, a ch, tiu ni dung, hp th ca
ngi gi n.
- Mc Drafts: L mc lu cc ni dung th son nhng cha hon chnh
v khng gi i.
- Mc Outbox: L hp th i, s lu a ch, ni dung th gi i (ch l
phi c xc lp cho mc ny, nu khng s khng lu).
- Mc Sent Items: L mc lu cc ni dung th gi i thnh cng
- Mc Deleted Items: Cc th xa, khi xa th th a ch v ni dung
th xa s chuyn sang mc ny ch cha xa hn khi mail. Nu mun

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xa hn khi mail th click phi chut ti mc ny v chn Empty Deleted
Items.
- Mc Junk E-mail: lc cc email qung co, Spam hay nhng th in t
khng mi m n
- Mc Outbox: L hp th i, s lu a ch, ni dung th gi i (ch l
phi c xc lp cho mc ny, nu khng s khng lu).
- Mc RSS Feeds: RSS (Really Simple Syndication) Dch v cung cp
thng tin cc k n gin. Dnh cho vic phn tn v khai thc ni
dung thng tin Web t xa (v d nh cc tiu , tin tc). S dng
RSS, cc nh cung cp ni dung Web c th d dng to v ph
bin cc ngun d liu v d nh cc link tin tc, tiu , v tm tt.

Mt cch s dng ngun knh tin RSS c nhiu ngi a thch l
kt hp ni dung vo cc nht trnh Web (weblogs, hay "blogs").
Blogs l nhng trang web mang tnh cc nhn v bao gm cc mu
tin v lin kt ngn, thng xuyn cp nht.
c. Gi email cho nhiu ngi nhng du tn ngi nhn
Th in t (email) c 1 im u vit so vi th thng l ta c th gi 1
th cho rt nhiu ngi cng lc m thi gian gi i cng khng khc gi
cho 1 ngi. Thng thng, ta tt c a ch email ca ngi nhn vo
mc To hay CC nhng nh vy th nhng ngi nhn th u thy ton b
danh sch ngi nhn, kh l bt tin nu c ngi mun giu a ch email
ca mnh. Di y l mt cch gi th cho nhiu a ch nhng giu danh
sch a ch ny khng cho ngi nhn th xem.
Mt th in t thng c cc mc: a ch ngi nhn (To); ch ca
th (Subject); bn sao ng gi thng (Cc - Carbon Copy), bn sao ng
gi b mt (Bcc - Blind Carbon Copy). Khi bn gi th i, tt c nhng g
ghi trong mc To, Cc v Subject s c hin th y trong e-mail ca
ngi nhn. Ring ni dung trong mc Bcc s khng c hin th trong
th khi nhn.
Ch : khi c nhiu a ch trong cc mc To, Cc, Bcc; cc a ch phi
cch nhau bng du chm phy. Khng nn gi cho qu nhiu a ch cng
lc v cc nh cung cp dch v s ngn chn v tng l bn ang gieo rc
th rc. Tt c cc dch v Web mail u cung cp sn tnh nng Bcc trong
ca s son tho email.
- Trong ca s son tho emai ca Outlook, bn m menu Options ri
chn View Bcc.

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d. nh km file vo Email
Bn mun nh km file no vo thng bo bn gi i (VD: file
Word, Exel) bn lm cc bc sau:
1 Nhp a ch ngi nhn Email hp TO
2 Nhp tiu Email hp Subject
3 Nhp vo biu tng Attach file,

chn ng dn n ni lu tr file , chn file bn mun gi.
Nhn Insert hoc phm Enter.


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4 Bn c th nhp hoc khng nhp ni dung email mun gi, sau
nhn vo nt Send, Email c gi i cng file nh km.

e. Chn hnh nh vo ni dung Email
- To email mi
- Chn Tab Insert, click chn Picture trong nhm Illustrations

Chn mt hoc nhiu hnh chn vo trong ni dung email

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f. Chnh sa hnh nh bn chn vo Email
chnh sa hnh nh bn lm cc bc sau:
1 Chn hnh nh bn a vo trong email.
2 Bn s thy hnh nh xut hnh trn giao din v cc cng c xung quanh
n.
3 Bn dng cc cng c ny chnh sa hnh nh theo ca bn.
Bn cng c th s dng cc cng c trn vi biu , bn v, s hoc
tin nhn.


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g. Quan st cc file nh km trc khi gi email

Trong Outlook 2010s7, khi bn nhn c cc ti liu nh km ta c th
quan st cc file ny trc khi m chng hoc lu v a. N gip cho
my tnh ca bn an ton hn, trnh lu v cc m c.
xem c cc file ny ta nhn vo biu tng file (nh hnh trn).
Bn c th quan st cc file ca s c (ct bn tri Outlook).
h. To email tr li t ng (auto reply)
Khi bn i cng tc khng check mail c, nu nhn c th m
bn mun t ng gi th trong Inbox n mt a ch th nh
trc, trong MS Outlook khng h tr nhng c th ci thm
chng trnh c chc nng ny l Auto Reply
File >Info > Automatic Replies

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Hin th hp thoi Automatic Replies > Chn I am currently Out of the
Office

Nhp ni dung vo khung AutoReply only once to each sender with the
following text.
Nu mun s dng thm iu kin tr li email t ng chn vo nt
Add Rule

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Sau cng nhn nt OK
i. Khi phc cc message b xo trong Outlook
Cch khi phc cc file b xo mc lu tr mailbox v trong Public
Folders trong mi trng Exchange Server.

Ch :
Phng thc ny khng ch c dng phc hi th hay tin nhn b xo.
y c th c coi l mt chng trnh phc hi, gim thi gian khi phc
cho cc phn t b xo d khng phi l gii php sao lu hon chnh.
Chng trnh ny c th c dng vi cc gii php sao lu Exchange
Server hoc thnh phn khc nh Recovery Storage Groups (Cc nhm lu
tr khi phc), Restore online and offline (Khi phc trc tuyn v phi trc
tuyn).
Hiu v xo mm v xo cng trong mi trng Exchange Server

C hai kiu xo d liu trong mi trng Exchange Server: xo mm v
xo cng

Xo mm: l khi d liu b xo bng phm DELETE v cc d liu s b
chuyn vo th mc Deleted Items.

Xo cng: l khi d liu b xo hon ton bng cch n t hp phm SHIFT
+ DELETE v d liu t ng c loi b khi cng my.

Cc th thng b xo cng trong trng hp:
n t hp phm SHIFT+DELETE trong Microsoft Outlook xo
th.
Lm vic trn client Internet Message Access Protocol 4 (IMAP4)
hoc client khc khng c ch t ng chuyn th b xo vo th
mc Deleted Items.
Chuyn th sang nh dng file PST.
Cu hnh Exchange Server

Trc khi ngh v khi phc d liu th chun b cch thc duy tr n
nh th no cng ht sc quan trng. Mc nh Exchange Server cho
php lu li cc th b xo trong 7 ngy v tt c cc ti khon b xo
trong 30 ngy. Bn c th t chnh li thi gian gii hn nu thy cn,
nhng phi m bo c dung lng a trng lu tr cc file b
xo cng vi lng ngy tng ln.


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Tt c cc thit lp ny mc lu tr mailbox, c th thc hin theo cc
bc sau:

1. M Exchange System Manager

2. Vo Administrative Groups

3. M rng

4. Vo Servers

5. M rng

6. M rng

7. Kch phi chut ln , chn Properties > Limits

Hnh 1: Cc thuc tnh trong Mailbox Store, xc
nh s ngy lu cc file b xo trong hp lu tr
mailbox.
Thit lp ny c t mc lu tr mailbox. Nh th c ngha l
ngi dng s c 7 ngy phc hi cc th b xo cng. Nhng
nhiu trng hp nu ngi dng l nhng ngi c bit nh cc

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nh qun l, cc gim c cng ngh, bn c th thay i gi tr
thng s nh sau:

M Active Directory Users and Computers, kch p vo ngi
dng, chn tab Exchange General > Storage Limits. Trong hp thoi
Storage Limits m ra (hnh 2), chng ta c th thay i cc gi tr
ngy khc cho tng i tng ngi dng. (Trong v d ny s ngy
c a ra cao hn).

Thay i cc thit lp mc nh cho tng ngi dng
c th

Khi phc cc message b xo trong Outlook
Mc nh, tt c cc message b xo v a vo th mc Deleted Items
c th c phc hi client Outlook (my ca ngi dng). Chng trnh
ny c gi l xo mm.
lm iu , bn vo Tab Folder > "Recover deleted items"


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Hin th hp thoi "Recover deleted items"
Trong hp thoi hin tt c cc phn t b xo bn trong th mc Deleted
Items. Bn s thy hai la chn: xo vnh vin cc message c chn (nt
th ba) hoc phc hi chng (nt th hai) tr li th mc ban u (th mc
Deleted Items).

Mc nh, thnh phn trn ch lm vic vi th mc Deleted Items (xo
mm). Nu mt message b xo bng t hp phm Shift + Delete (xo cng)
t th mc khc, n s khng xut hin trong phn Recover Deleted Items
ca th mc Deleted Items. Mt trng hp ph bin khc: khi ngi dng
chuyn cc message t mailbox (Inbox, Sent Items) thnh dng file ".pst",
cc message ny cng khng c lu trong th mc xo tm thi.

Trong trng hp bn c th phc hi li bng cch chnh sa thanh ghi:
b sung thm thnh phn DumpsterAlwaysOn vo thanh ghi my tnh cho
php thc hin khi phc cc phn t b xo (Recover Deleted Items ) trn
tt c th mc Outlook.

chnh sa thanh ghi, thc hin theo nhng bc sau:

1. Vo Start, chn Run, g regedit ri chn OK.

2. Vo
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Cli
ent\Options

3. Kch phi chut ln khung bn phi ri vo New, chn DWord Value, g
DumpsterAlwaysOn v in gi tr 1 vo kt thc (Hnh 5).

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4. Khi ng li Outlook.

B sung thm gi tr DumpsterAlwaysOn
Sau khi thay i li thanh ghi bn c th dng thnh phn Recover Deleted
Items cho tt c cc th mc Outlook.

Ch :
Khi cc message trong hp Inbox ca bn c di dng file *.pst,
nhng message no c chuyn i trong chng trnh u c coi l xo
cng.
Mt s mo khi s dng thnh phn Recover Deleted Items

Di y l tr li cho mt s cu hi thng c t ra v Recover
Deleted Items.

Mo 1: C th khi phc cc phn t b xo cng trong th mc c du
cch nh th no?

Khng c kh khn g, ch cn dng k t "%20" gia cc t. Di y l
mt s v d:
Mt ngi Brazin c hp Inbox gi l: Caixa de Entrada c th
phc hi cc phn t b xo bng cch dng c php sau:
http:///exchange//Caixa%20de%20Entrada/?cmd=Sh
owDeleted
Mo 2: Nhng phin bn no ca Microsoft Outlook c chc nng Recover
Deleted Items

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l phin bn t Microsoft Outlook 97 tr v sau
Mo 3: Ti c th phc hi cc Note v Contact bng chc nng Recover
Deleted Items khng?

C, nhng bn s phi dng Outlook 2000 hoc phin bn mi hn. Nu
bn ang dng mt phin bn c (Outlook 97 hoc 98) bn ch c th khi
phc c cc phn t mail.

Cc message xo b a ra ngoi ni lu tr tm thi Keep deleted
Items trong trng hp:

Khi cc message xo ht thi gian lu tr tm thi trong Keep deleted
Items. Bn nn dng chc nng Recovery Storage Group phc hi li d
liu.
j. Triu hi v sa thtrt gi vi MS Outlook
Ch cn mt c click chut l bn c th gi thng ip qua
email n cho ngi khc. Tuy vy, i khi s nhanh nhy
li lm cho bn phi kh s khi l tay gi i ni dung th
khng mong mun, gi nhm th quan trng cho ngi khc
m khng th no chnh sa hay ly li c. Nhng bn
khng phi lo lng, MS Outlook s gip bn gii quyt kh khn
trong nhy mt.

Gi v l th trt gi

Trong MS Outlook, bn c th gi v mt l th (trt) gi bng
mt th tc rt n gin. Trc tin, cn bm vo mc Mail,
Chn Sent Items. Khung bn phi s lit k cc l th gi i.
Bn bm kp ln l th mun thu hi m n ln. By gi, bn
hy vo mc Actions > Recall This Message


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Ca s hin ln cung cp cc tu chn bn thu hi l th gi.
Ti mc Are you sure you want to, bn nh du chn Delete
unread copies of this message h thng t ng thu hi li l
th kia cho bn.

Tuy nhin, khng phi l th no cng c th thu hi c, v MS
Outlook hin ch c kh nng thu hi cc l th m ngi nhn cha
c. V th, bn cng nn thit lp h thng bo cho bn trong
trng hp th c thu hi hay cha thu hi, bng cch nh
du chn Tell me if recall succeeds or fails for each recipient.
Cui cng, nhn OK xc nhn.

Sa th gi

i khi, bn vit mt l th m sau khi gi mi nhn ra gi
nhm ngi hay nhm ni dung. Nhng thao tc di y s gip
bn thay i ni dung cho l th :

- Bn m l th mun sa ni dung, ri vo Action > Resend This
Message.


30

Sau khi ni dung l th hin ra trong phn ca s bin tp, bn tha
h chnh sa li ni dung ri gi i thay th l th c trc .

Xo th gi

Bn mun xo l th gi lm cho ngi khc, hay sa li ni
dung th gi i? Chuyn chng c g l kh vi MS Outlook! u
tin, bn cng m l th gi, ri vo Action > Recall This
Message

Trong ca s hin ra, bn nh du chn Delete unread copies
and replace with a new message h thng thu hi li th
gi v thay th bng l th mi; nh du chn thm Tell me if
recall succeeds or fail for reach recipient nhn thng bo v
kt qu chnh sa th gi i. Cui cng, nhn OK. Ngay sau ,
ca s son th s hin ra v bn vit li ni dung mi cho l th d
gi i. Cui cng, bm Send gi li. L th c s c thu hi v
thay th bng l th mi.

Hu th

31

D nhin, y khng phi l th rc nh bn c th hin lm. Vic
hu th s ging mt dng th in t c lnh hu trong n. Tng
tng nh bn t mt qu bom hn gi trong th, v n s n
tung ph hu bc th khi n thi gian bn t lnh gy n.

Sau khi g xong ni dung l th, bn nhn nt Options; trong
dng Delivery opitions,

Bn nh du chn Expires after ri nh thi gian hu th tng
t nh nh thi gian gi th trong tng lai vy.

Chn xong, bn nhn OK xc nhn v nhn Send gi th i.
Khi n ng ngy hn, th s t hu v khng cn du vt thu
hi.

32

k. S dng nt voting
Thu hi p t mt nhm ngi l mt ci g rt ph bin trong mi
trng vn phng. Cho d bn ang c gng yu cu loi bnh pizza
t hng cho mt cuc hp, hoc i b phiu v ai s b k tip, nhng g
bn cn l mt cuc thm d.
Nhng g bn c th khng nhn ra c rng nu bn ang s dng
Outlook 2010 v Exchange ti ni lm vic, bn c mi th bn cn
gi ra mt cuc bu chn thng qua email.

Son mt email mi trong Outlook, chn tab Options v chn Use Voting
Buttons. y bn c th chn mc nh hoc to ra cc cu tr li ca
ring bn cho cu hi thm d kin.

33

Nu bn chn Custom ch cn g vo cc tr li bn mun xut hin trong
lnh vc S dng cc nt biu quyt, cch nhau bng du chm phy.

By gi bn c cc ty chnh lit k cc cu tr li.

Khi ngi nhn m email, s c mt thng bo t vn cho h p ng
bng cch s dng nt bnh chn bao gm cc phn ng ty chnh.

34

Sau khi ngi nhn c nhng s la chn ca mnh mt hp s bt ln
xc minh, cc cuc thm d phn ng v ty chn thm thng tin b
sung trong email.

Khi h tr li bn s c mt l c vo email t vn cho h c c tr li
cc cuc thm d ... tng t nh mt nhn c.

xem cc s tng cng ca cc cuc thm d, bn c th m th gc
trong th mc tin nhn gi ca bn, v sau nhp vo nt Theo di. You'll

35

see a list of totals underneath the ribbon, and then a list below that of all the
responses. Bn s thy mt danh sch cc s tng cng bn di ribbon, v
sau mt danh sch di y l ca tt c cc phn ng.

l. Theo di e-mail gi i
bao gi bn gp trng hp ny cha: bn c mt e-mail quan trng gi
cho mt ngi bn, th nhng i mi chng thy hi m. Bn tht st rut
v nng lng mun bit h c c e-mail ca mnh cha, hay l e-mail
mnh gi i b tht lc, b my ch mail chn li ri

Nu bn dng chng trnh Microsoft Outlook 2002, 2003, 2007, 2010
gi nhn th v ngi bn ca bn cng dng chng trnh ny th vic
theo di e-mail gi i tht n gin v cng. Vi tnh nng Email Tracking
ca Microsoft Outlook, bn c th bit c chnh xc ngy gi e-mail n
c hp th ca bn mnh v ngy gi ngi c th ca mnh.

Theo mc nh, tnh nng ny khng c hiu lc. s dng n, bn vo
Tab Options. Nhp chn 2 checkbox:

- Request a Delivery Receipt: Nu bn nh du vo la chn ny, bn s
nhn c mt e-mail thng bo ngy, gi khi mail n c hp th ngi
nhn. Tuy nhin, nu mailserver ca ngi nhn khng h tr tnh nng ny
th cng nh chu thua.

- Request a Read Receipt: Nu bn nh du vo la chn ny, bn s nhn

36

c mt e-mail khi ngi nhn c

Cui cng, bn son th v gi i nh bnh thng.
CHNG II: CC CNG C TIN CH TRONG OUTLOOK
1. Tasks nhim v, tc v
a. To mt nhim v (cng vic cn thc hin)
Nhiu ngi t dng hoc cha bit n tnh nng qun l cng vic (Tasks)
ca MS Outlook: qun l cng vic ca chnh mnh, giao vic cho nhn
vin v theo di c thc nhn vin, bit c hm nay, ngy mai, tun
ti phi lm g, vic g u tin, vic g giao m cha xong S dng
tnh nng ny, ngi dng hc v p dng c 2 k nng mm l
qun l v y thc cng vic.
Outlook gip bn qun l, nhc nh cc nhim v m bn ra.
to nhim v bn thc hin theo cc bc sau:
1 Nhp nt Tasks trong Navigation Bar.
Danh sch cc tc v xut hin.

37

2 Nhp text ghi l Type a New Task.
Cc t bin mt, v bn thy con tr (mt ng nhp nhy).
3 G nhp tn ca nhim v
Nhim v xut hin trong khi bn di dng Subject trn Task
List
4 Nhn phm Enter.
Nhim v mi di chuyn xung Task List vi cc nhim v khc
khc.
b. nh du cc nhim v hon tt

38

Cc nhim v khi hon thnh xong bn c th xa n i, nhng hy nh
du nhng nhim v hon thnh thay v xa n, nh vy s hay hn.
nh du mt nhim v hon tt, lm theo cc bc sau:
1 Nhp nt Tasks trong Navigation Pane (hay nhn Ctrl+4).
Module Tasks m.
2 Nhp cc t Simple List trong mc Current View ca Navigation Pane.

39

3 Nhp hp k bn tn nhim v m bn mun nh du hon tt. Hp
trong ct th hai k t bn tri l hp bn cn nh du kim. Khi nh du
kim vo hp, tn ca nhim v thay i mu v c mt ng thng xuyn
qua n. Nh vy l bn nh du xong mt nhim v hon tt.


40

2. Contact
a. To mt contact (thng tin lin h)
Bn mun lu li nhng thng tin ngi gi email cho bn, th chnh
Outlook l mt cng c tuyt vi v qun l danh sch cc tn v a ch v
n d s dng nh s tay nh ca bn.

nhp mt contact mi, nhn nt Contacts trong Navigation Pane, sau
nhp nt New trn thanh cng c m form nhp New Contact. in vo
cc ch trng trn form v sau nhp Save and Close. .

41

b. To Contact t email nhn
M hoc xem trc e-mail c cha tn m bn mun thm vo danh sch
lin lc ca bn.
Nhp chut phi vo tn ca ngi m bn mun, sau nhp Add to
Contacts.
Lu : Trong Outlook, khng c ty chn thm thng tin lin lc t
ng vo Danh b hoc s a ch khi bn tr li cho mt contact.

42

c. To Contact Group trong Microsoft Outlook
Nu bn thng xuyn gi email trong cng mt nhm ca ngi nhn, mt
Contact Group c th l mt thc t tit kim thi gian. Thay v phi thm
mi a ch vi mi ngi nhn, bn c th ch cn thm cc danh sch
phn phi email ca bn l bn thm vo tt c cc a ch lin lc ca
nhng ngi cn gi ch trong mt bc

1. Click Tab Home -> chn New Contact Group.

2. Ti khung Name: g tn Group

43

3. Nhn ln thanh Ribbon, click chn Add Members.

4. Chn From Address Book s xut hin


44

5. Chn contact m bn mun add vo group ca mn, contact bn mun
thm vo s xut hin ngay khung Members textbox.

6. Sau khi chn xong click OK

7. Click Save & Close.

8. Bn mun gi mail theo Group. Bm Ctrl + N, ca s xon th m ra

9. gi n ai, cc bn chn Address book. ca s select name: contacs
hin ra, chn group m bn mun send, click OK


45

10. Kim tra li xem gi mail n cc a ch trong group cha

d. Chuyn danh b t Gmail vo MS Outlook 2010
Bn ang s dng Gmail theo dng Webmail, nay li mun chuyn sang s
dng vi Microsoft Outlook 2010 nhng khng mun phi nhp th cng
tng a ch e-mail vo contact? Cch n gin nht l trch xut ton b
contact trong Gmail a chng vo Outlook 2010, cch thc hin nh
sau:


46

Khi ng trnh duyt Web ri ng nhp vo ti khon Gmail cn trch
xut contact. Sau khi ng nhp vo ti khon Gmail, bn nhn chut vo
lin kt Contacts nm trong khung bn tri.

Trong ca s contact va hin ra, bn nhn vo lin kt All Contact lm
xut hin tt c cc contact hin c ri nhn vo lin kt All khung th hai
bn phi chn tt c cc contact va hin ra. Tip tc, nhn chut vo
lin kt Export.

Trong ca s Export, bn nh du chn vo mc Everyone (All Contacts)
v mc Outlook CSV format (for importing into Outlook or another
application). Sau cng nhn nt Export ri t tn v chn ni lu tr cho
tp tin CSV sp to (v d contact.CSV). Tp tin ny s cha ton b
contact hin c trong ti khon Gmail.

47

Cng vic tip theo ca bn l khi ng Outlook 2010 > vo menu File >
chn Open >Import.

48

Khi ca s Import and Export Wizard hin ra, bn chn Import from
another program or file ri nhn Next tip tc.

Trong ca s Import a File, bn chn Comma Separated Values (DOS) ri
nhn Next tip tc.

49

Trong ca s tip theo, bn nhn nt Browse trong mc File to import ri
chn tp tin contact.CSV cha ton b contact trch xut t Gmail. ng
thi, nh du chn vo Do not import duplicate items loi b cc
contact trng lp. Nhn Next tip tc.


50

Trong ca s tip theo, bn chn th mc s dng lu cc contact sp
thm vo, tt nht nn chn lun th mc Contacts ca Outlook 2010

Nhn Next tip tc. Trong ca s cui cng, bn nh du chn vo
Import contact.csv into folder : Contacts. Sau cng, nhn Finish hon
tt.


51

3. To ch k cho Email

Ch k ca bn c th t ng c thm vo th gi i, hoc bn c th t
thm ch k ch nhng th m bn chn.
a. Ni dung ch k Email

Ni dung ch k Email

Ch k ca bn bao gm cc thng tin v bn, cc nh kinh doanh th
thng thng tin lin lc, cc khch hng v i tc ca h d
dng lin lc vi h.
Mt ch k cng c th bao gm mt thng ip tip th hoc thm ch
l mt ni yu thch th hin gi tr hi hc hay c nhn
Thng tin trong mt email rt n gin vi ch k c th bao gm:
1 Tn ca bn.
2 Chuyn mn ca bn.
3 a ch v s in thoi.
Bn cng c th thm vo a ch Website, hay mt ch k bng tay.
Logo ca cng ty, hoc hnh nh ca mnh.
Hnh nh, hnh nh, clip v ngh thut c th lm chm vic gi Email.
Do dung lng ca cc thng ip bn thm vo phi tng i nh.

52

b. Cch to ch k trong Email

M mt tin nhn mi, trn tab Message, trong nhm Include, nhp chut
vo Signature, v sau bm vo Signatures.

Trn E-mail Signature tab, bm vo New.

Nhp tn cho ch k, v sau nhn OK.

53

Trong hp thoi Edit signature, nhp vn bn m bn mun bao gm
trong ch k
nh dng vn bn, chn vn bn, v sau s dng thanh cng c bn
di nh dng


54

c. a hnh nh vo ch k

Nu trong ch k l mt hnh nh hoc logo ca cng ty, th n c tc dng
gip khch hng d dng nhn dng v bn hoc cng ty ca bn. thm
mt hnh nh, nhp chut vo nt Picture, chn hnh nh v nhn Insert.
Lu hnh nh c dung lng ln cn phi resize li trc khi chn.
Bn c th thm vo ch k ca bn mt lin kt Website. V d: bn c th
s dng qung co cho mt cng ty ca bn, ca mt trang web hoc
ngi nhn trc tip n mt a ch email. lin kt bn nhn vo nt
Insert Hyperlink, ghi a ch bn cn link ti, nhn insert.

55

d. a Business Card vo ch k

Business Card (hoc EBCs) l tnh nng mi ca Outlook 2010, n cho
php bn d dng chia s thng tin lin lc vi nhng ngi khc.
Sau khi to mt s thng tin cho chnh mnh, bn s c mt Business Card
s dng, sau bn c th a vo ch k trong Email: Ch cn bm vo
nt Business Card trong Ch k v hp thoi s hin th nh trong hnh
trn.
Mt EBC s thm vo mt chuyn mn lin lc, ngi nhn email c th
d dng lu thng tin lin lc ca bn, bi v mt EBC c hai phn: mt
hnh nh v mt tp tin. Tp tin nh dng vCard (tiu chun cho vic gi
v nhn thng tin lin lc trn internet), c ngha l thng tin lin lc, lin
kt vi cc th s d dng cho ngi nhn tit kim thi gian.
e. Chn mt ch k t ng
Trn tab Message, trong nhm Include , nhp chut Signatures.
Bn di mc Choose default signature, Chn e-mail account v
ch k theo mc nh

56

Trong New messages, nhp vo mt ti khon e-mail m bn mun ch
k lm mc nh.
Nu bn mun c mt ch k mc nh khi tr li hoc khi chuyn tip
email, trong Replies /forwards, chn ch k. Nu khng bm (none).

f. Chn ch k bng tay

Nu bn to ch k trc , bn s thy h lit k y
Bm vo Signnature, chn mt ch k trong danh sch lit k.
4. Cc tnh nng khc
a. u tin theo di email bng c

57

nh du bng c cho Email c tc dng phn bit cc Email, hoc lm du
cho cc Email quan trng. nh du bng c, hy lm cc bc sau:
1 Nhp chut phi vo tiu Email chn Follow Up.
2 Sau chn mu c.
Cch n gin hn, pha bn phi ca tiu Email c hnh l c m, ch
cn nhp chut phi chn mu c nh du.

b. Thay i cc mc trong TO-DO BAR

58

thay i cc mc trong TO-DO BAR, hy lm cc bc sau:
1 Nhn vo Contacts, thanh cng c TO-DO BAR s xut hin bn phi
Outlook.
2 Nhp text ghi l Type a New Task.
Cc t bin mt v bn thy con tr (mt ng nhp nhy).
3 G nhp tn ca nhim v. Nhim v xut hin trong Task Lis ca To-Do
Bar
4 Nhn phm Enter.

Nhim v mi di chuyn xung Task List ca To-Do Bar vi nhng nhim
v khc.


59

c. Cch tt, m TO-DO BAR

Nu bn thch cng c TO-DO BAR, bn c th a n ra mn hnh
Outlook m khng cn phi vo Contacts. thc hin bn lm theo cch
sau y:
Nhn vo View, chn TO-DO BAR, chn Normal.
n TO-DO BAR bn nhn Alt+ F2 hoc nhn vo Minimize the To-Do
Bar.

tt TO-DO BAR bn nhn ALT + F2 hoc nhn Close TO-DO BAR

e. Sp xp hp th bng mu sc
Bn c th sp xp hp Inbox mail bng vic nh du mu sc. VD nh
bn chn mu xanh cho cc Email gi t cng ty, mu tm l cc Email
ca bn hc v Mu l Email ca sp
Vo Tab View > From > View Settings

60

Hp thoi Advanced View Settings hin th

Nhp chn Conditional Formatting


61

Nhn nt Add, nhap vo Name: Tomau, click chn Font v chn kiu ch,
kch thc ch, mu cho Font ch.
Chn Condition, hin th hp thoi bn di, click chn From

Chn tn hoc a ch ngi gi email > OK


62

e. nh du cc Email bng th mu Categories
Color Categories
Mt cch khc trc quan hu ch t chc cc bi vit ca bn l loi
thm mu sc cho h. Bn c th ty chnh m i tng email c lin quan
n tng loi mu.

Thng bo s c thanh mu sc th loi trn u trang v bn c th phi
thanh nhp vo thay i mu sc.

63

Bn cng c th Nhp chut phi vo tin nhn bn di phn mc thay
i th loi.

Bn c th i tn tng loi thnh bt k ngha i vi bn.

64

Bn c th mun thc hin mt th loi mi cho th khc nhau. Go to
Actions \ Categorize and All
Categories

Trn mn hnh Color Categories chn New nhp cc loi tn v mu sc,
bn cng c th gn mt phm tt cho n

65

By gi bn c th sp xp thng qua cc th email ca bn da trn loi
th

66

f. To cc th mc chuyn nghip

Mc ch ca vic to cc th mc l phn loi cc Email vo nhng
nhm ring bit, v cc Email s khng cn nm ln ln vi nhau na.

Cch to th mc

Cch to cc th mc ny rt n gin, ch nhn chut phi vo INBOX v
chn New Folder, t tn cho th mc va to v OK.

Di chuyn cc email vo th mc va to


67

Sau khi to ra mt th mc, bn c th di chuyn cc Email vo trong
th mc . Email c th di chuyn vo th mc ny bng cch ko th
hoc nhn chut vo tiu Email, gi cht chut v di chuyn n cc th
mc v bn th chut ra.

Di chuyn cc Email vo th mc bng lnh

Ngoi cch di chuyn cc Email bng cch ko v th th ta c th dng
lnh lm cng vic ny. dng lnh di chuyn bn thc hin cc bc
sau:
1 Nhn chut phi vo tiu Email.
2 Chn Move To Folder.
3 Chn th mc bn mun lu
4 Ok
To quy tc nhn mail
g. Cch thc to v s dng email mu
Nu s dng mt dng email thng ngy c gi lp i lp li cng mt
dng ni dung th tt nht bn nn to mt email mu (template) n
gin ha cng vic. Nhng mu email thng gp l: thng tin sn phm,
bo co, tin nhn cho nhm i tc... to mt email mu, ta thc hin
nh sau:
- Nhn chn New trn thanh cng c to mt email mi. Trong giao din
son tho, bn in tt c nhng thng tin, ni dung m s c lp li theo
hng khun mu. V d nh: tiu , a ch, cc phn lit k, danh sch
v cc bng.

68

- Nhn tip vo nt Microsoft Office BuTSn (biu tng logo ca Microsoft
Office), chn Save As.

Trong hp thoi Save As, ta chn Outlook Template (+.oft) phn "Save
as type", t tn cho tp tin mu, chn ni lu ri Save li. Ty thuc vo
phin bn h iu hnh Windows m MS Outlook 2010 c v tr lu
template khc nhau.

+ Windows XP: th mc Documents And SettingsTn ti khonApplication
DataMicrosoftTemplates

69

+ Windows Vista: th mc UsersTn ti
khonAppDataRoamingMicrosoftTemplates
C th to nhiu template ty v cng chia s cho cc ngi dng MS
Outlook khc trn cng my s dng chung. Khi mun s dng cc email
mu, ta chn mi tn k bn New Itm trn tab Home, chn More Items,
chn "Choose From...".

Hp thoi Choose Form hin th

70

Click chn User Template in File System trong mc Look In

Sau khi m email mu, ch cn sa cha li thng tin, b sung hay thay i
nhng phn ni dung theo yu cu cng vic. Bn s thy cch ny tit
kim c rt nhiu thi gian.

h. Sao lu v phc hi Rules trong Outlook

Nhng bn no s dng Microsoft Outlook chc cng tng thit lp cc
Rule x l email i vo Inbox theo mun ca mnh. i vi nhiu
ngi, s lng Rule c to ra kh ln v chim mt mt khong thi
gian khng nh. Nu v l do g m phi to li ton b cc Rule th qu
l mt cc hnh. Ti hy vng qua bi vit nh ny, cc bn c th thc hin
vic sao lu cc Rule ca mnh v phc hi tr li khi cn thit.

1. Sao lu:

Ti thanh menu ca Outlook, cc bn click chn File -> Info -> chn Rules
and Alert.

71

hp thoi va hin th ra, chn Options.

72

Click nt Export Rules.

Chn th mc lu file, t tn cho file ri bm nt Save. File c lu
c dng *.rwz.

2. Phc hi:

phc hi li Rule, cc bn click nt Import thay cho nt Export.

73

i. Xa cc th mc cha Email

Bn c th xa b th mc cha cc email bng cch: Click chut phi vo
th mc mun xa, chn Remove from Favorite Folders. Th mc s
bin mt. ng lo lng v th mc ny vn trong hp Inbox, n ch n i
thi.
j. Tm Email mt cch nhanh chng
Tm Email mt cch nhanh chng (phm tt Ctrl + E)

Cc Email ca bn trong outlook rt nhiu, i khi bn cn tm kim mt
Email c nhng bn khng bit Email nm u trong c ngn Email
c lu trong cc th mc. Vi Outlook 2010 th bn s khng mt thi
gian tm tng Email na.
k. Tm Email nhanh vi cng c Instant Search
Vi cng c Instant Search thi cng vic tm kim Email ca bn rt d
dng, Bn cn phi c mt t thng tin v Email bn cn tm, bn c th ghi

74

a ch Email hoc mt s t ng ca ni dung Email . Tt c cc kt qu
tm thy s hin ra mt cch nhanh chng.
S dng tm kim nng cao

Ctrl+E-> tab Search->nhm Options->Search Tools->Advanced Find

Hin th hp thoi advanced Find, chn cc yu t tm kim.


75

CHNG III: QUN L HP TH CA BN V DUNG LNG
V LU TR

1. Xc nh kch thc hp th v lm gim dung lng
a. Dung lng ca Email

Mt s dch v email hoc cc nh cung cp h thng qun tr vin s
khng cho php bn gi hoc nhn Email c dung lng ln, do vy cn
phi qun l dung lng ca Email.

b. Xem dung lng hp th
Click phi vo th mc > Properties

76

Hin th hp thoi Properties


77

nhanh chng tm kch thc ca hp th ring ca bn, s dng ca s
danh mc chnh chuyn sang th mc xem kch c: nhn vo mc
Folder Sizes.

Bn c th xem c dung lng ca cc th mc m bn lu. Thng
thng dung lng c tnh bng kilobyte (KB). Cc mi quan h gia
kilobyte, megabyte, v gigabyte l cng mt n v o lng, bn c th i
cc thng s vi nhau: 1024 Kilobyte = 1 Megabyte.
1.024 Megabyte = 1 Gigabyte.

c. Kim tra dung lng cc th mc bng Mailbox Cleanup

78

Bn c th xem dung lng cc th mc trong Mailbox Leanup.Vo tab
File->Info-> Chn Cleanup Tools->Mailbox Cleanup. Hp thoi Mailbox
Cleanup s hin ra.

79

Click chn View Mailbox Size

80

d. Lu cc tp tin nh km vo a

Sau khi xem qua dung lng ca cc Email, bn s nhn thy rng cc
Email c dung lng ln thng bao gm nhng ti liu nh km. Nu cn
lu tr cc ti liu nh km trong hp th. Bn s dng Lu tp tin nh
km cc lnh trn Microsoft Office nt trnh n v lu cc ti liu nh
km vo mt s v tr thun tin trn a cng ca bn.
Sau khi lu cc tp nh km, bn c th xa cc Email khng cn thit
.

81

Trc khi bt u lu ti liu nh km vo a cng, phi nh v tr lu
sau ny ngi dng c th xem li cc ti liu . lu tp tin nh
km vo a bn lm theo cch sau:
1 M Email c cha tp tin nh km.
2 Nhn vo Tab File
3 Sau bn chn Save attachments.
4 Chn ng dn lu tp tin, sau nhp Ok

e. Xa vnh vin cc Email ra khi hp th

Mi khi bn xa mt email, n i vo th mc Deleted Items.Khi xo nhiu
th th mc ny c th pht trin nhanh chng v chim nhiu dung lng,
do cn phi lm sch th mc Deleted Items cng nh dung lng ca
ton hp th. Bi vy, nn xa vnh vin cc Email ny ra khi hp th.
Cch xa vnh vin cc Email n gin nht l vo th mc Deleted Items,
bn s thy cc Email xa bn ngoi. Nhp chut vo cc Email ny, nhn
chut phi chn Delete.

82

Ngoi ra bn c th xo vnh vin cc Email bng lnh. Bn nhn chut
phi vo th mc Deleted Items chn Empty Folder, chn Ok. Vy l tt
c cc Email trong th mc Deleted Items c xo ra khi hp th ca
bn.

f. Tc dng ca Junk Mail
Junk Mail c tc dng lc th rc (Spam mail), gip cho ta phn loi c
th rc nh cc th qung co, .... Junk Mail cng l ni cha cc th rc
. Junk Mail khng mun cc Email rc nm ln ln vi cc Email cn
thit.
Th rc hay spam ang ngy cng tr thnh mt vn nghim trng v
nu bn cng ph thuc vo th in t bao nhiu th n cng gy kh chu
cho bn by nhiu. Bn xc nh khi lng lc m bn cn v bt c th g
m Outlook cho l spam s c a vo b lc Junk Mail Filter xem
xt. Bn cng c th thit lp mt danh sch an ton bn c th b sung
cc a ch th in t t nhng ngun tin cy vo . Nu mt th in t
t mt ngun tin cy tnh c chui vo trong th mc Junk, vic b sung
ngi gi vo danh mc an ton Safe List rt d dng.

2. Di chuyn hoc sao chp tin nhn vo cc th mc c nhn
a. Cn bn v kho lu tr


83

Email t ng lu tr vo hp th c nhn ca bn (hnh trn).Vi vic s
dng lnh AotoArchive th cc Email s t hp th ca bn s t di chuyn
vo th mc, th mc gi l th mc t lu tr.

84

1 Nhn Browse chn th mc lu tr, chn OK.
2 Email ang di chuyn vo trong hp th.
3 V Email c lu vo th mc t lu tr.
Th mc con trong hp th s c t ng to ra trong th mc lu tr.
b. Lu cc email vo th mc c nhn


85

Bn mun c mt th mc c nhn cha cc tp tin ring ca bn, iu
tng t c mt t ng cc h s c nhn. Vi th mc c nhn, bn
to tp tin ring cho mnh. Sau khi bn to ra th mc c nhn v cch di
chuyn cc tp tin vo th mc c nhn ny.

c. Cch to cc th mc c nhn

s dng mt th mc tp tin c nhn, trc tin bn cn phi to ra n.
to th mc c nhn bn lm theo cc bc sau:

1 Chn file sau nhn vo Info chn Account Settings

2 Bn chn tip Tab Data Files

86

3 Chn Add, nhp tn
4 Th mc c nhn ca bn c to ra nh hnh di.

d. Cch chn cc subfolder trong th mc c nhn

87

Sau khi bn to xong th mc c nhn, bn c th to thm cc th mc con
subfolder trong th mc c nhn. Bn lm iu ny t Ca s Danh mc
chnh:
Nhn chut phi vo th mc My Outlook Data File(1) chn New Folder.
t tn cho th mc va to, nhn OK.
Sau bn s thy mt th mc con trong th mc c nhn ca bn.

e. Di chuyn Email vo th mc c nhn

88

Sau khi bn to xong cc th mc con trong th mc cc nhn. di
chuyn mt hoc nhiu Email n th mc con, bn lm theo cc bc sau:
1 Nhn chut phi vo Email chn Move to Folder
2 Bn chn th mc con trong th mc c nhn v nhn OK.
Nhng cch khc di chuyn cc Email vo th mc c nhn l dng
phng php ko th.
Bn nhn chut tri vo Email, gi cht chut v di chuyn chut ti th
mc con trong th mc c nhn, sau bn th chut ra, Email s xut
hin trong th mc c nhn.

f. Lu tr emai ra a

Thng thng bn lu tr cc Email vo th mc c nhn. Nhng cc th
mc ny vn nm trong Outlook. Tuy nhin c cch back up d liu
khc l lu tr cc Email vo a.

89

File > Info > Account Settng

Tab Data Files > chn dng mun lu tr hoc di chuyn > Open File
Location

90

Chn Move this file hoc Copy this file
Lu : Nu mc tiu ca bn l sao lu ton b hp th ca bn, th bn
mi dng cng c ny.
g. Phn loi th
i khi ti khon email ca bn s b qu ti do mi ngy bn phi nhn
hng trm email t khch hng, i tc, ni b cng ty. Do , vic phn
loi t ng email s gip gim bt thi gian rt nhiu. Cng vic trc tin
bn cn lm l to cc th mc bng cch nhn phi chut ln I nbox ri
chn New Folder, t tn ty . V d: "Mail i tc" ri nhn OK. C tip
tc to th mc nu bn c nhiu phn loi ngi dng.
Bc tip theo, bn chn :
1 Nhn chut phi vo tiu Email.
2 Chn Rules.


91

Trong ca s mi, ta chn quy tc cho email gi n tng ng vi yu cu
cng vic.

y ta chn Select Folder

92

Chn th mc c to sn hoc nhn nt New to th mc khc, ri
nhn OK
Trong mc "Move the item to folder" s gip t ng a tt c email t
mt a ch email xc nh vo mt th mc c ch nh sn.

Bn c th tham kho kh nhiu quy tc v hnh ng (action) m MS
Outlook c sn ta chn la theo cch thc nh trn khi nhn vo nt
Advanced Options.

93

Chn iu kin cho quy tc nhn email

94

Chn hnh ng (action) cho quy tc nhn th

95

Chn iu kin loi tr cho quy tc nhn th

96

t tn v nhn Finish hon thnh. By gi, th ca cc bn s c t
ng chuyn vo tng th mc nht nh.
Cc thao tc khc:

Trong hp thoi Rules and Alerts


97

- Change Rule: chnh sa iu kin.
- Copy Rule: sao chp iu kin
- Delete: xa iu kin
- Run Rules Now: thc hin ngay mt iu kin no .
3. Lu tr cc th t c
a. Lm quen vi AutoArchive
vo hp thoi AutoArchive bng cch nhp chut vo File chn
Options.

Nhp chut vo Advanced v sau nhp chut vo nt AutoArchive
Settings.


98

Hp thoi Auto Archive hin th.

1 Nu chn Run AutoArchive every (s ngy) th AutoChive s kim tra
hp th ty theo s ngy bn chn. (V nu bn khng thch AutoArchive,
bn c th khng chn n).
2 S lng ngy cho bit vi tn s m AutoArchive s chy.
b. Xc nh Email c trong AutoArchive

99

Vi AutoArchive, mi ln Email b di chuyn s nhn c mt thng bo
kim tra. Tuy nhin, i khi bn khng nhn c thng bo kim tra, do
AutoArchive c ci t mc nh. Sau khi di chuyn th nhng Email
c cho l c v bn c th thay i iu ny.
i vi mt s ngi Email c v c sau khi hai tun, nhng i vi ngi
khc th c th l 2 thng. Bn l mt c quyt nh v bn c th lm
c iu ny trn mt c s cho mi th mc nu bn mun.

g. Lu tr Calendar
AutoArchive c nhiu tc dng ngoi vic lu tr cc Email. AutoArchive
cn lu tr c cc nhim v t trong Calendar hoc cc th mc trong
n. V cng ging nh cch iu chnh ci t cho Email.


100

Click phi vo Calendar mun lu tr, chn Properties.
Chn Tab AutoArchive, bn c th ty chnh cc ci t cho cc Calendar.

Khi m cc th mc c lu di dng file PST bn nn lu . Mt khc
bit ln gia file PST vi cc loi file khc l bn khng th m mt tp tin
PST bng cch dng chut double-click vo file ny. Nu bn th, bn s
thy mt thng bo tng t vi hnh trn.


101

CHNG IV: S DNG LCH LM VIC MT CCH HIU QU
1. Cn bn v Outlook Calendar
a. To cc mc trong Calendar

Giao din Calendar trong Outlook 2010.
Khng ch n thun l phn mm dng gi nhn email. Outlook cn l
mt cng c c lc gip bn qun l thi gian lm vic ca mnh. Bn c
th thit lp cho Outlook t ng thng bo lch lm vic cho bn theo
ngy, tun hoc thng trong phn Calendar (lch).
u tin bn vo mc Calendar trong Outlook bng cch nhp vo thanh
Calendar bn tri ca s mail.
Lc ny bn s thy ca s Calendar hin ra, click chn nt Day, Work
Week, Week, Month trn thanh cng c xem lch ngy, tun hoc thng.

102

Hnh 7
Click i chn mt thi im trong khung Calendar to mt lch hn.
Ca s Untitled - Appointment xut hin bn in thng tin vic cn lm.

in tn cng vic v ni thc hin cng vic trong khung Subject v
Location.
Chn mc quan trng ca cng vic trong khung Label.
Chn thi gian bt u v thi gian kt thc cng vic trong khung Start
Time v End Time. Nu l s kin c ngy bn c th click chn dng All
day event.

103

Outlook t ng thng bo khi lch n, bn phi click chn dng
Reminder. Tt nht bn nn chn khong thi gian thng bo trc 10, 15
hoc 30 pht... trong khung k bn.
Nu bn mun Outlook thng bo lch hn bng m nhc bn c th click
nt biu tng hnh ci loa chn bi nhc a thch. (Chng trnh ch h
tr nhc c nh dng ui chm wav.).
l


104

l
Cui cng nhp Save and Close lu v ng li nhng thit lp va thc
hin. Nh vy, khi c lch n Outlook s t ng bt bng thng bo cng
vic km theo bi nhc bn chn.

b. Kim tra Calendar

Khi vo Calendar bn c th nhn thy nhng nhim v, lch cc cuc hn
hay cc s kin m bn to ra trong calendar. Cch xem nhim v trong
Calendar:
Nhn vo biu tng lch.
Click vo mt ngy trn lch, bn s thy cc nhim v hoc cc cuc hn
m bn sp xp s xut hin trn To-Do Bar.

105

Khi bn ang tm ngy thng trn lch th bn c th cng c pha trn
di chuyn ngy thng mt cch d dng:
1 Nhn vo Day, Week, Mooth nhanh chng chuyn i thi gian ngy
thng mun xem.
2 Dng phm mi tn di chuyn ngy thng mt cch tin li
3 C th cho hin th hoc n ngy ph thuc vo cch xem ca bn.


106

c. Chn la cch lp biu trong Calendar

Bi v cc yu cu khc nhau, nn bn phi lp biu khc nhau cho cc yu
cu .
Cuc hn: Mt cuc hn cn din ra chnh xc theo thi gian, do ta s
lp biu ti mt thi gian.
Cuc hp: Mt cuc hp xy ra ti mt thi gian, d kin, ging nh mt
cuc hn. S khc bit l bn s mi nhng ngi khc bng cch s dng
mt cuc hp yu cu c gi qua email.
S kin: Mt s kin l mt hot ng ko di c ngy di. Khng ging
nh mt cuc hn hoc cuc hp, mt s kin. Vi mt s kin, bn vn c
th c cc mc xut hin trong lch trnh ca bn cho ngy hm .

107

Nhim v: Mt nhim v l mt yu cu bn lm g trong mt khong
thi gian, bn c th lp biu nhim v cho mi ngy

d. To cc cuc hn
nhp mt cuc hn, lm theo cc bc sau y:
1 Nhp biu tng Calendar trong Outlook Bar.

Lch xut hin, trnh by cc cuc hn ca bn
2 Nhp nt New trong thanh cng c phn trn cng ca mn hnh.
Form New Appointment xut hin.

108

3 Nhp hp Subject v nhp mt tn cho cuc hn.
Nhp ni dung m t cuc hn, chng hn nh C hn vi John,
Microsoft.
4 Nhp tam gic k bn hp Start Time.
Mt lch nh xut hin


109

e. To lch cho cc cuc hp

Khi to lch cho cuc hp, cc yu t cn phi c l thi gian, thnh phn
tham d v a im cuc hp. Nu bn thit lp mt cuc hp, trong khi
bn li c mt cuc hp khc th n s bo cho bn bit hai cuc hp
trng gi. Trong mt cuc hp bn s thy nhng:
1 a im ca cuc hp
2 Tn ca cuc hp

f. To lch cho vic tham gia hi tho

Nu s dng Outlook, bn c th kim tra thi biu ca mi ngi, chn
mt khong thi gian v ngh mt thi gian hi tho m mi ngi c
th tham gia bng Email.

110

mi mt s ngi tham gia hi tho, lm nh sau:
1 Chn File > New > Meeting Request (hoc nhn Ctrl+ Shift+Q).

Form New Appointment m ra.
2 Click nt Scheduling.

111

Trang Attendee Availability xut hin. S dng trang Attendee
Availability mi nhng ng s d mt cuc hi tho.
3 Mt danh sch x xung xut hin.
4 Chn Add from Address Book.
Hp thoi Select Attendees and resources xut hin.
5 Click tn ca mt ngi m bn mun mi d hi tho.
Tn bn click c bt sng cho thy bn chn n.
6 Click nt Required hoc Optional ph thuc vo vic s tham d ca
ngi c tm quan trng i vi cuc hi tho nh th no.
Tn m bn chn xut hin trong hp Required hoc Optional ph thuc
vo nt no bn click.
7 Lp li cc bc 5 v 6 cho n khi bn chn mi ngi m bn mun
thm vo cuc hi tho.
Cc tn m bn chn xut hin trong hp thoi Select Attendees and
Resources

112

Bn c th chn nhng bn b ca bn v bn c th chn cc cuc hi tho
ca bn.
8 Click OK.
Hp thoi Select Attendees and Resources ng li v cc tn m bn
chn xut hin trong Attendee Availability List. Danh sch Attendee
Availability cng cho bn thy mt s v thi biu ca mi ngi
bn c th thy khi no mi ngi c thi gian rnh.
9 Thi gian bn chn xut hin trong hp Meeting Start Time nm cui
danh sch Attendee Availability. Nu bn khng thy mt khong thi gian
m mi bn mi d cuc hi tho ca bn c sn, click nt Autopick Next
v Outlook s tm mt thi gian hi tho kh thi cho mi ngi.
10 Click nt Appointment.
Trang Appointment xut hin vi tn ca nhng ngi m bn mi d
hi tho trong hp To nm phn trn cng ca form.
11 G nhp ch ca cuc hi tho trong hp Subject.
12 Nhp bt k thng tin khc m bn mun nhng ngi tham d bit v
cuc hi tho.
Bn c th a vo a im hoc hng mc.
13 Click Send.
Yu cu tham gia hi tho ca bn c gi n thnh phn tham d.
g. Kim tra cc nhim v to ra

Khi to ra mt nhim v trong Calendar th khng cn phi c lp k
hoch cho mt thi gian c th trong ngy. Bn s thy cc khu vc chung
khi bn nhn vo trong lch Tun, Ngy thng xem nht.

113

V d, nu bn c mt s cng vic cn phi lm, ch cn nhp cng vic
nh l mt nhim v. Khi bn hon thnh mt nhim v, kim tra n. Khi
nhim v hon thnh trong mt ngy xc nh s c mt danh sch hon
thnh nhim v hin th ngy . Trong hnh trn: cc cng vic hon
thnh mt kim tra v nh du mt dng gch gia tiu nhim v v
thi gian hon thnh.

Bn c th nhp mt nhim v vi ngy d kin bt u v ngy kt thc
nhim v. Nu bn khng hon thnh mt nhim v trc ngy kt thc, n
s t ng chuyn tip v xut hin trn nhng ngy hin ti cho n khi
bn hy b n hay kim tra iu chnh n.

h. Cc ng dng ngoi vic gi Email trong Outlook

Trong Outlook th Calendar gip bn tit kim c nhiu thi gian. Gip
bn lm cc cng vic nh: nhc bn v thi gian, gip bn lm c nhiu
vic hn trong thi gian t hn
Ni v thi gian, Outlook nhc nh bn v cc cuc hp quan trng gip ta
lun lun ch ng sp xp cng vic. Outlook cng cho php bn hin
th thi gian rnh ca bn cho ngi khc bit, h c th xem khi no
bn sn sng trao i cng vic vi h.

i. Hin th li cc nhim v

114

Cc nhim v c nhp s c hin th nhiu ln m bn khng cn phi
nhp li nhim v . Outlook s nhc nh nhiu ln v nhim v theo
ca bn. Di y l thanh cng c iu chnh n.

j. iu chnh nhim v theo nh k


115

Khi m Calendar xem cc mc nhim v hoc cuc hn trong . Ta c
th xem li cc chi tit hoc thay i n. thay i ta lm cc bc:
Nhn double vo mc lc, bn s thy mt thng bo nh mt trong hnh,
s c hai la chn:
Open this occurrence: c th xem hoc thay i ni dung.
Open the series: c th thay i thi gian ca ton b mc nhim v hoc
cuc hn ny
Sau khi chn Open the series thay i, nhn vo nt Recurrence sau
chn tab Appointment.

Khng nn xo mc nhp theo nh k.
Ta c th iu chnh thi gian ca ca chu k hin th mc nhim v .

k. Chn cch nhc nh

Khi bn to ra bt k mc no trong Calendar (Mc nhim v hoc mc
thng bo cuc hn), mt li nhc nh c thit lp t ng. Outlook s
thng bo cho bn v cuc hn v cc cuc hp 15 pht trc khi cuc hp
bt u. Trong hnh trn th hin cc bc thay i thi gian nhc nh
cho bt k mc lch bng cch m cc mc nhp v iu chnh cc ci t
trong hp Reminder trn tab Appoiment.

116

1 Nhn Double vo cuc hn m n.
2 Chn thi gian nhc nh
3 Mt nhc nh s xut hin thi gian xc nh.

Cc s kin s c nhc nh t ng, Outlook s thng bo cho bn v s
kin 18 gi trc khi h bt u. Bn khng th thay i thit lp t ng
ny, nhng bn c th s dng cng mt bc m chng ti hin th
trong hnh thay i li nhc cho cc s kin.

l. T mu cho cc hng mc

117

Lm theo cc bc sau y thay i mu ca mt hng mc:
1 Click nt Categories v chn All Categories.
Hp thoi Color Categories xut hin.
2 Click hng mc m bn mun gn mt mu mi.
Hng mc bn chn c bt sng.
3 Click nt Color.
Mt hp x xung xut hin, hin th cc mu m bn c th chn.
4 Chn mu m bn mun gn.
Mu m bn chn xut hin thay th cho mu c.
5 Click OK.
Hp thoi Color Categories ng li.

2. Xem v s dng nhiu lch lm vic
a. To mt Calendar mi

118

to mt Calendar mi bn lm cc bc sau:
1 Nhn nt phi vo Calendar chn New Calendar
2 Hp thoi Crete New Folder xut hin.

3 Bn nhp tn cho Calendar mun to sau nhn OK
4 Mt Calendar mi s xut hin trong mc My Calendar.

119

b. Qun l cc th mc c nhn

Sau khi to thm cc Calendar mi, cc Calendar s xut hin trong My
calendar. Chng ta s xem nhiu Calendar theo hnh trn.
Mun xem c lch ca Calendar no th bn nh du check vo mt
trc tiu ca Calendar . Bn ct hin th s thy c ton b th
mc trong Calendar .
Nu bn mun xem ht ton b cc Calendar th ch vic nh du ht cho
tt c cc Calendar. Khi ct hin th s thy c tt c cc Calendar.
Nu bn khng mun hin th Calendar no th ch vic b du check i

c. To mt cuc hn nhiu Calendar

i khi bn mun c mt cuc hn c hai Calendars khc nhau. Bn
s to tng cuc hn trong tng Calendar. Bn khng nn lm cch ny v

120

sao chp mt cuc hn t Calendars ny sang Calendar khc rt n gin:
Trc ht bn cho hin th c hai Calendars, sau dng phng php ko
th, ko th mc cha cuc hn t Calendar ny v th vo Calendar kia.

d. To nhm cho cc Calendar trong Navigation Pane

Trc ht phi phn nhm cho cc Calendars m bn to ra theo tn ca
tng Calendar.
Trong hnh trn th hin cc bc to mt nhm mi v cch di chuyn
cc Calendar:
1 Click phi vo Calendar, chn New Calendar Group.

2 Nhp tn cho nhm va to.
3 Dng phng php ko th, ko cc Calendars bn chn a vo cc
nhm va to ra.
e. S dng v chia s Calendar
Import Calendar
Outlook khng gii hn cho php bn ch s dng c 1 lch biu m c
th to ra nhiu nu bn cn. iu ny c lc rt cn thit bi i khi bn
mun phn lch lm vic ring bit gia cng vic vi vic c nhn. Bn

121

thm ch c th s dng nhiu lch biu xem v qun l k hoch lm
vic ca cc nhn vin khc nhau.
Nu bn c lch biu sn t mt my tnh hay mt chng trnh khc,
c th import n vo Outlook. Tuy nhin, phi chc chn l bn export lch
biu ra ng nh dng iCalendar hoc vCalendar.
export d liu t Outlook ra, khng s dng trnh Import and Export
sn c m bn hy vo tab Calendar trong Outlook, vo File > Save
Calendar.

Trn ca s Save As, kch vo nt More Options xc nh chnh xc
loi thng tin m bn mun export. Cui cng, lu n v nh dng
iCalendar (.ics).

Sau khi c mt file nh dng iCalendar hoc vCalendar, bn c th
a thng tin vo Outlook bng mt trong 2 phng thc khc nhau.

122

M n nh mt lch biu mi bn s thy n hin th nh mt lch biu c
lp. m nh mt lch biu mi, kch vo File > Open > Open
Calendar.

Mt phng thc khc bn c th s dng l Import and Export. Kch vo
File > Open >Import, chn ty chn lch biu v kch vo Next, tm v
chn n file bn export, sau chn phng thc s dng.


123

Thm cc ngy ngh l vo lch biu
Lch biu s khng pht huy ht tc dng khi m cc k ngh khng
cnh du sn. Mc d Microsoft khng t ng a vo cc ngy
ngh nhng bn c th. C mt cch d dng lm iu l tm kim
trnmng v thm lch biu Internet c nh du sn vo
Outlook.
Mt th mc lch biu Internet ph bin nht l iCalShare.Tuy nhin, lch
biu ny ch nh du nhng ngy ngh l ca M, do bn s phi tm
kim mt lch biu ph hp hn hoc t mnh to ra lchbiu c nh du
y cc ngy ngh l.
Chia s lch biu vi cc ti khon Windows khc

chia s cng mt file d liu Outlook cho ti khon khc, trc
tinbn phi export file c vo mt th mc chung cc ti
khonWindows khc c th truy cp (v d nh th mc Public ca

124

Vista). Mc nh v tr t cc file d liu v Outlook trong Vista l ti:
C:\Users\username\AppData\Local\Microsoft\Outlook.n gin bn ch
cn copy file ny vo mt v tr chung cho ton b tikhon. Sau i vi
mi mt ti khon Windows, hy thm file d liu copy ny vo ng
dn Outlook tng t nh trn v xa file mcnh i.
Chia s lch biu thng qua Share Calendar
Nu s dng Outloook cng vi Exchange Server, bn c th chn Share
Calendar cho cc ng nghip khc xem. Vd: user2 share calendar cho
user1

Chn account gi i

Nhp chn Request permissionto view recipients Calendar cho php user
gi i trong trong phn To xem calendar.

125

Khi user1 nhn c email, nhn vo nt Open this Calendar

Trong mc Calendar user1 s thy c Calendar ca user 2.

gn thm nhiwfu quyn cho user khc trn Calendar, chn Calendar
Permisions, chn Add thm user v chnh trong phn Permission Level

126

Chia s lch biu thng qua Internet
C vi cch bn c th chia s lch biu thng qua Internet:
- Gi theo file nh km qua email: thc hin theo cch ny, bn ch
cn kch vo link Send a Calendar via E-mail pha bn tri chng
trnh hoc kch chut phi vo tab lch biu cn gi v chn Send via E-
mail.Bn s thy mt email mi c m ra km theo hp thoi cho php
chnthng tin lch biu mun gi. Lu rng vi cch gi ny bn mi
chgi mt hnh nh chp ca lch biu v ngi nhn s khng th thc
hin bt k thay i no.

127

- Chia s ln Office Online: thc hin theo cch ny, kch chut phi
vo tab lch biu mun chia s v chn Publish to Internet > Publish to
Office Online.Trc tin bn s c nhc nh ng nhp hoc to mt ti
khonWindows Live. Sau khi c mt ti khon hoc ng nhp, bn
c thchia s lch biu ca mnh trn trang Office Online. Bn c th xem
vchnh sa lch biu online, sau gi n n cho nhng ngi khc,
khi lch biu s t ng thay i trn my tnh ca h khi bn thc
hins thay i. truy cp Hnh 5: Chia s lch biu ln Office Online

128

- Chia s thng qua trang WebDAV:Cch ny tng t nh Office
Online nhng l thng qua mt dch v cabn th ba. chia s theo
cch ny, kch chut phi vo tab lch biucn chia s, chn Publish to
Internet > Publish to WebDAV Server
Ngoi ra, nu bn l fan rut ca Google, bn cng c th s thch dch
v Google Calendar Sync.Dch v ny cho php bn ng b ha Google
Calendar vi lch biu caOutlook v lc bn c th s dng nhng tnh
nng a thch ca mnh.

CHNG V: QUN L CC THNG TIN
a. To cc thng tin v bn thn

129

to mt business card cho chnh mnh, ch cn to mt s thng tin lin
lc cho mnh. Trong mu lin h, bn s thy loi thng tin lin lc ca
ring bn. Outlook c nhng form bn ghi vo. Form ny l business
card ca bn. Nu bn c nhiu cng vic khc nhau th c th to ra nhiu
business card khc nhau nhm th hin tng vai tr trong cc Email khc
nhau.

c. Thm v xa thng tin trn Business Card

130

Cc thng tin v bn xut hin trn cc Business Card c lit k trong
hp thoi Fields, (hnh trn). Bn c th thay i cc lnh vc ang hin th
trn th ca bn bng cch thm hoc loi b chng khi danh sch.
1 thm thng tin mi vo Business Card, bn nhn vo Add trong hp
thoi Fields, chn cc danh mc c sn v thm thng tin vo.
2 xa mt lnh vc trn Business Card, bn chn lnh vc cn xo, sau
nhn vo Remove trong hp thoi .

d. Chuyn i cc thng tin trn Business Card

131

Trong Business Card, bn c th thay i v tr cc lnh vc mt cch d
dng.
di chuyn cc lnh vc trong business card: chn cc lnh vc trong
danh sch, v sau s dng nt Move Field Up v Move Field Down (l
cc nt hnh mi tn) di chuyn.
Nh hnh trn, thay i v tr gia tn cng ty v lnh vc ta lm cc
bc sau:
1. Tab Contact > Chn Business Card.

132

2 Chn Job Title sau nhn lnh Move Field Up
Ta thy cc dng thng tin trn Business Card thay i
e. iu chnh tt c trong Business Card

133

Cn mt cng c na trong Business Card gip ta iu chnh ni dung
thng tin. Chn Edit Business Card trong Business Card. Trong hp Edit
bn c th thay i cc ni dung thng tin hoc c th trang tr cho Business
Card ca bn.

f. Gi Email c km theo Business Card
Sau khi to ra Business Card, bn c th s dng n chia s thng tin
lin lc ca mnh vi i tc v bn b. Bn thc hin iu bng cch
nh vo Email. Di y l mt tm tt cc bc thc hin:
1 T mt Email mi, bn nhn vo Business Card chn Other Business
Card.

134

2 Chn Business Card t danh sch.
3 Business Card xut hin trong Email trong hp nh km di dng file
vcf. File nh km l nh dng vCard l tiu chun cho vic to v chia
s kinh doanh th o trong Internet.

g. nh km Business Card trong phn ch k

135

Ngoi cch chn Business Card vo Email bng tay. C mt ty chn khc
l chn Business Card t ng bng cch thm n vo mc ch k trong
Email.
Business Card nm trong mt ch k, bm vo nt Business Card v
chn th ca bn t danh sch. Bn c th chn hin th kch thc khc
hn 100 phn trm cho hnh nh ca th, nh c hin th trong hnh.

136

h. Khi thay i Business Card tr li mc Contacts

137

Chng ti tho lun ca hai phng php m bn c th s dng nh
km ca bn Business Card n mt Email: nh km n trn mt Email ti
mt thi im bng cch s dng nt Business Card, hoc nh km n vo
Email bng cch cho n trong mt ch k
Nu bn thay i cc thng tin xut hin trong Business Card, cn thc hin
cc bc sau:
1 Xa km file c nh dng vcf t Email. (hoc xa cc th t ch k, nu
bn s dng phng php ).
2 Quay tr li mc Contacts thc hin sa cha

i. To khong trng trong Business Card

138

Tab Contact > Business Card .
Hin th hp thoi Edit Business Card.

Bn c th s dng khong trng to s ch n chi tit quan trng
trong Business Card. Bi khon trng s to ra khon cch cc lnh vc vi
cc mc quan trng hn. Trong mt Business Card, bn to khong trng
bng cch chuyn cc lnh vc Blank Line ln hoc xung.
Chng VI: Th thut:
Email, cng ging nh in thoi, l dch v c ngi dng vn phng s
dng nhiu v lin tc. Du rng gi hay c email l cng vic ht sc n
gin nhng thc t th cc ng dng nh Microsoft Outlook li cung cp

139

nhiu tnh nng hn so vi chic in thoi thng thng - c nhng tnh
nng m ngi dng bnh thng khng th hiu v khai thc. Nhng th
thut bn di s gip bn s dng Outlook hiu qu hn v thm ch c
th thay i nhn nh v kh nng ca tin ch email v lch ca Microsoft.
1. ng lu nhng g quan trng trong hp th "ph thi"
Nhiu ngi dng c thi quen s dng Deleted Items nh mt th mc lu
tr thng thng trong khi y thc cht l "thng rc" ca Outlook. Nu
mt ngy p tri no bn ngh mt khon mc bt k (email, tp tin
nh km, ti liu) c th tr nn quan trng th bn hy khoan xa n. M
thay vo , hy lu chng trong mt th mc khc ca Outlook - bn c
th t to mi cc th mc cho tng mc ch s dng c th.
Cng lc , hy nhanh tay ngn chn vic Outlook c th "tng kh"
nhng khon mc m bn thng tay xa i vi ngy trc , nhiu kh
nng bn c th khi phc nhng khon mc xa. Trc tin, bn hy tt
tnh nng xa ni dung trong hp th "ph thi": trong Outlook, nhn
Tools.Options. th Other, b chn i vi mc Emty the Deleted items
folder upon exiting. Sau , bn bt tnh nng AutoArchive (chn trnh n
Tools.Options, chn th Other v nhn nt AutoArchive) v thit lp tnh
nng ny t ng thc thi mi ngy. K tip, giao din chnh ca Outlook,
nhn phi chut ln th mc (hp th) Deleted Items, chn Properties;
trong hp thoi va xut hin, chn th AutoArchive v thit lp cho th
mc ny xa sch cc khon mc sau 5 ngy (hay mt con s khc theo
bn).
2. Th rc thit lp mt ln qun hn
Mt nguyn tc m bn cn ghi nh l ng bao gi lng ph thi gian
qun l, sp xp th rc (spam hay junk mail). Vi hu ht ngi dng, vic
thit lp mc High cho tnh nng Junk Email Filter ca Microsoft Outlook
2003 c th gip lc trit th rc (chn Tools.Options, th Preferences,
nhn vo nt Junk Email). Sau ln u tin s dng tnh nng lc th rc
mc thit lp High, bn hy quay tr li hp th Junk mail ca mnh sau
mt tun. Nu khng pht hin ra bt k s nhm ln no (hay ni r hn l
cc th quan trng b nhn din thnh th rc) th bn c th an tm duy tr
mc thit lp High cho b lc. Bn nn b sung nhng a ch email m
mnh thng lin lc vo danh sch email an ton Safe Recepients b lc
th rc "cho qua". Nu bn thy c qu nhiu s nhm ln, tt hn ht hy
chuyn thit lp v mc mc nh Low. Ngoi ra cn hai ch ty chn
No Automatic Filtering (khng lc th) v Safe Lists Only (chuyn vo
Inbox ch cc th trong danh sch ngi gi/nhn an ton).

140

Trong mi trng hp, ng tn thi gian xa tng th rc. Thay vo ,
hy thit lp tnh nng t ng xa hp th Junk Mail nh hng dn c
trnh by trong th thut 1.
3. Gi th s lng ln vi Word
Nhiu ngi ngh rng, tnh nng trn th (mail merge) ch dng in nhn
cho th tn. Bn c th n bt k th mc danh b lin lc no trong
Outlook v s dng lnh Tools.Mail Merge khi chy mt tc v son
email v gi ng lot vi tin ch MS Word m khng cn in th ra giy.
Thc t cho thy, mt email c nhn c a ch ngi nhn c th thng d
dng qua mt c cc b lc th rc hn email c gi vi a ch ngi
nhn l mt a ch thnh phn trong mc Bcc.
4. To hp th tm kim
Outlook i km 3 th mc tm kim l Follow Up, Large Email v Unread
Mail, c kh nng hin th mt cch tng hp cho ton b th mc trong
hp th c nhn. Tuy nhin, bn c th to ra cc th mc tm kim ring
bng cch nhn phi chut ln th mc Search Folder trong danh sch th
mc v chn New Search Folder.
V d, nu ng k nhn bn tin RSS t Microsoft Developer Network,
bn c th lc cc bn tin ny bng cch to ra mt th mc tm kim mang
tn New Outlook Stuff c nhim v hin th ng email cha c c gi
t a ch ca MSDN.
5. Sao lu Microsoft Outlook khng cn phn mm

Hin nay, Microsoft Outlook vn cn rt nhiu ngi s dng v n
gip bn qun l nhiu ti khon email khc nhau cng 1 lc. Vn l
khi bn ci t li my tnh th vic sao lu ni dung Microsoft Outlook
thng rt mt thi gian v khng n gin. Bi vit ny xin trnh by
cch sao lu Microsoft Outlook th cng m hiu qu hn bt k phn
mm chuyn dng no.

a. Sao lu ti khon
Cch lm nh sau: Vo Start > Run > g regedit v bm Enter, trong ca
s hin ra bn tm n t kha
Hkey_Current_User\Software\Microsoft\Windows NT\Current
Version\Windows Messaging Subsystem\Profiles\Outlook, bm chut

141

phi ln Outlook chn Export v lu li vi tn Account, bm Save xc
nhn (to ra file Account.reg).

b. Sao lu th tn i km theo tng ti khon ring bit
Trc tin bn cn cng c Winrar, gip to ra tp tin t chy .exe, y
l cng c nn v gii nn ph bin nht hin nay,bn c th download ti
y:
By gi, thc hin sao lu th tn theo tng ti khon ring bit khi
phc hi chnh xc v r rng, bn vo My Computer > Local Disk C >
Documents and Settings >Ti khon bn ang s dng > Local Settings
> Application Data > Microsoft > Outlook (lu : th mc Local
Settings l th mc n khng nhn thy c, mun n hin ra bn phi cho
windows hin th th mc v tp tin n bng cch nhp i vo My
Computer > chn Tools trn thanh cng c > Folder Options > View >
nh du chn mc Show hidden files anh folders > bm OK xc
nhn). Trong th mc Outlook c 2 files tn l Outlook.pst chuyn cha
ni dung cc th tn v Archive.pst cha cc lnh phn phi tng l th
theo tng ti khon khc nhau. Trc tin, bn bm chut phi ln file
Archive.pst ri chn lnh Add to archive, trong bng Archiving Options
bn nh du chn mc Create SFX archive, m th Advanced ri bm
SFX options. Trong dng Path to extract c 1 khung in ng dn,
bn hy in chnh xc ng dn n file Archive.pst, bm OK xc
nhn ci t.
Lm tng t vi file Outlook.pst to ra 2 file t chy vi tn
Outlook.exe v Archive.exe. y l 2 files gip bn phc hi chnh xc ni
dung l th v thng tin ti khon gi th.

c. Sao lu ch k, mt khu, rule v tt c
Cch lm nh sau: tm n th mc My Computer > Local Disk C >
Documents and Settings > Ti khon bn ang s dng > Application
Data, trong ny c 1 th mc tn l Microsoft, bm chut phi ln th mc
ny v chn Add to archive v lm tng t nh trn to ra file t chy
c tn l Microsoft.exe. File ny gip bn phc hi cc ch k, mt khu,
cc quy tc khi gi th, lch biu, s a ch, cc giao din, mt khu bo v
th,....

142

d. Phc hi nguyn vn Microsoft Outlook
By gi bn em cc files Account.reg, Outlook.exe, Archive.exe,
Micrsoft.exe lu vo 1 ni an ton. Sau khi ci t li my, bn ln lt
chi cc file ny phc hi li Microsoft Outlook nguyn vn nh ban
u.

6. Skylook 2.0
Skylook l phn m rng ca Microsoft Outlook. Khi ci t Skylook s to
mt toolbar ca Skype trn giao din ca Outlook, cho php thc hin cc
cuc gi cng nh ghi m t Skype.

7. Cu hnh ti khon gmail

Nu bn ang s dng b Office ca Microsoft c cng c MS Outlook th
hy tn dng n duyt v qun l hp th ca Google nhanh chng hn.


143

Trc ht, bn phi ng nhp vo hp th Gmail ti trang
http://mail.google.com, ri vo Settings > chn th Forwarding and
POP/IMAP > nh du chn vo trc dng Enable POP for all mail or
Enable POP for mail that arrives from now on trong mc POP Download.
Xong, nhn Save Changes.

Sau , bn m MS Outlook ln.

Thm mt ti khon e-mail trong Outlook
Nhp vo tab File.
Trn tab Info, theo Account Information, nhp vo Account Settings.

144

Nhp vo Add Account.
Nhp tn, a ch email ca bn, v mt khu ca bn.

Nhn Next

145

Nhn Finish.

8. M Calendar, Contacts hay Task List cng lc


146

Phi di chuyn chut qu nhiu ln mi khi cn hon i gia Inbox v
Calendar, hay Contacts v Tasks? Hy nhn chut phi vo mt trong
nhng nt ny v chn Open in a New Window, bn s gi c Contacts
v Calendar c m 2 ca s ring bit. Cc ca s ny vn m ngay c
khi c th, dng t hp Alt-Tab di chuyn gia cc ca s.

9. Hin th ngy thng Calendar

Ngi dng c th chn hin th nhiu ngy thng cng lc, vi cc ngy
lin k hoc khng bng cch gi Ctrl v chn nhng ngy thng mun
xem gc trn cng bn tri ca ca s Calendar. Cc ngy thng nhn
chn s xut hin di dng ct phn hin th chnh ca Calendar. Ngi
dng cng c th hin th nhiu ngy lin tc bng cch gi chut v ko
chn cc ny.

10. S dng k t vit tt cho ngy, gi

Calendar ca Outlook c th hiu c vn bn ting Anh dng c bn ln
nhng ch vit tt trong phn Start Time v End Time. V d nh, thay v
g hn ngy thng ch cn g next Tue hoc next month, Calendar s t
ng chn ngy chnh xc. (Next month tnh theo ngy cch ngy hm
nay 1 thng.) Trong trng thi gian, ngi dng c th g now hoc vit
tt nh 4p, Outlook s chnh li l 4:00 pm. Tng t, cc k t vit tt

147

dng c bn cng c th s dng vi ca s Scheduling, ngi dng c th
m hp thoi Appointment Recurrence v nhp next Thursday vo phn
Start, Outlook s tr v ngy chnh xc.

11. Ty bin thanh Ribbon
Ln u xut hin trong bn Office 2007, thanh cng c vi giao din
Ribbon sm tr thnh ch tranh ci gia ngi dng. Mt s ngi dng
rt a thch giao din Ribbon mi ny, trong khi s khc li cho rng giao
din menu c tin li hn. Bi vy cc nh pht trin th ba ngay lp tc
cho ra mt nhng chng trnh c kh nng tr v giao din menu c quen
thuc, v d nh Classic Menu t Addintools.
Thanh Ribbon vn tip tc xut hin trong phin bn Office 2010 ny, thm
ch n c b sung vo tt c cc ng dng ca b Office bao gm c
Outlook v OneNote. Tuy nhin, khc bit ln nht so vi phin bn trc
chnh l vic bn c kh nng ty bin thanh Ribbon. Bn c th quyt nh
xem tnh nng no c xut hin trn mi tab, thm ch nu mun, bn
hon ton c th thm c tab mi v t nhng tnh nng a dng ln tab
.
ty bin thanh Ribbon, bn click chut phi vo n, chn Customize
The Ribbon. Trong hp thoi mi hin ra, bn c th t do to tab mi
hoc thm / bt tnh nng trn mi tab.

148

12. Thm d liu lch biu vo email

Nu email ang s dng thuc server Microsoft Exchange v cn gi th
cho mt ai cng thuc Exchange, ngi dng c th thm d liu t lch
vo email. Trong ca s son tho th, chn trong di Message (mc nh),
chn Calendar t nhm Include v ch nh khong thi gian, mc chi
tit. Ty chn ny khng c sn nu ti khon ngi dng thuc server POP
hoc IMAP.

13. B cc add-in khng cn thit


149

C th gip Outlook 2010 chy nhanh v m i hn bng cch b cc add-
in m cc phn mm khc ci t vo. Chn File . Options click chn
Add-ins, chn Manage (mc di cng), phi m bo COM Add-in l
cc mc hin hnh, nhn Go. T hp thoi COM Add-in ngi dng c
th v hiu ha cc mc bng cch b nh du hoc click chn Remove
loi b hon ton.

14. Cc phm tt
Cc phm tt s dng trong Microsoft Outlook.
- Ctrl+1: m ca s Mail.
- Ctrl+2: m Calendar.
- Ctrl+3: m Contacts.
- Ctrl+4: m Tasks.

150

- Ctrl+5: m Notes.
- Ctrl+Shift+M: to tin nhn mi trong Outlook.
- Ctrl+Shift+C: to lin lc (Contact) mi.
- Ctrl+N: son tin nhn mi.
- Ctrl+R: tr li tin nhn.
15. Ko v th bt c th g
Mt trong nhng u im ln nht trong Outlook l bn c th ko v th
bt c mc Outlook no t mt th mc ny sang th mc khc. Ko mt
email vo th mc cc lin lc ca bn, khi Outlook s to mt lin lc
cho bn bng first name v last name v a ch email cho bn. Ko email
vo th mc lch biu, lc ny mt cuc hn s c to ra cho bn vi cc
lu ca lch biu l phn body ca email c nhp vo.
16. Kch phi bt c th g
Nu bn nghi ng v khng mun bit nhng g cn thc hin tip theo
trong Outlook, ch cn kch phi vo mt mc Outlook no , khi menu
s xut hin v cung cp cho bn tnh nng mong mun. Kch phi vo tn
trong a ch email v chn Add to Outlook Contact, khi lin lc ca bn
s c to mt cch t ng. Kch phi vo mc calendar, bn c th in n
v em mang theo n km bn n cuc hn.
17. Tm kim mi th
Nu bn ging nh chng ti, i mt vi giy tm kim th no c
th pht bc dc th mt trong nhng tnh nng tt nht m chng ti thch
trong Outlook 2010 l c th tm kim nhiu th nhanh hn nhiu. Ch bn
thn b tm kim ny cng qu ng nng cp nu bn vn ang s dng
phin bn Outlook c. Ch cn nh vo bt c mt t no trong hp thoi
Search trong Inbox ca bn hay bt c th mc mail no, Outlook khi s
tm ra cho bn email cn thit. Bn c th thc hin tng t vi cc mc
Contacts, Calendar hay Task. Hp thoi tm kim nm pha trn bn tri ca
ca s v s nhanh chng tr v kt qu tm kim cho bn. Cho v d, trong
th mc Contact ca bn, ch cn nh New York v tt c cc lin lc ca
bn c a ch New York hoc cc lu no c ghi New York s c hin
ra.

151

18. To cc th mc m cho bt c th g
Mt s trong s cc bn chc hn bit c cch to cc th mc email
m rng bng cch kch phi vo danh sch th mc v chn New Folder.
Bn c bit mnh c th to cc kiu th mc khc nh cc lin lc khc,
lch biu hoc th mc nhim v khng? to th mc Contact khc, c
l ch mt lin lc c nhn no , bn kch phi vo bt c th mc no v
chn New Folder. Di "Folder Contains," chn Contact Items v chn a
im bn mun lu New Contact Folder, sau th mc bn va to s
hin hu .
19. Tit kim thi gian thi gian, ch Download tiu ca Email
Chy Outlook 2010 offline c th c ch nu bn mun thc hin cc nhim
v khc ngoi email. Nhng nu bn c 100 email v mun ti chng v
my ca mnh. Theo mc nh Outlook 2010 ti c cc email v cc tp tin
nh km v khng yu cu ngi s dng v ci t ny khi thit lp mt
ti khon cho ln u tin.
Trong Outlook 2010 bn c th nhn Ctrl + Alt + S m Outlook ca bn
Gi v nhn Groups, nhng y khng phi l trng hp trong Outlook
2010.Trc tin, bn click vo Send/Receive tab -> Send/Receive Groups -
> Define Send/Receive Groups c th hin trong hnh di y

Hp thoi Send/Receive Groups hin th. Nhn vo nt Edit.

152

Now under the Account Options, select Download headers for subscribed
folders. This will download your emails faster by ignoring the attachments.
This can be a quick way to send/receive emails and save time.
By gi bn di mc Account Options, chn Download headers for
subscribed folders. Khi chn mc ny outlook 2010 s ti v cc email ca
bn nhanh hn bng cch b qua cc tp tin nh km. Vic chn ny nhanh
chng gi / nhn email v tit kim thi gian.

153

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