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Paper 1.3
Managing People
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PART 1
QUESTION PAPER
1 Greg Pye is the chief executive of a medium sized company that traditionally has been organised hierarchically
according to function. After attending a management seminar, he decided to encourage inter-functional departmental
co-operation by implementing a matrix structure in the organisation.
Greg agreed that a matrix organisation and cross-functional team working would provide flexibility and enhanced
performance to the organisation. However, the company secretary drew Gregs attention to some potential drawbacks.
These include the possibility that people wont know who they are meant to be reporting to, supervision will be difficult
for their line manager who thinks they are working in their teams and team leaders will have no real authority over the
team members.
After speaking to the company secretary, Greg began to have second thoughts about the matrix structure. Greg decides
to ask for a more considered view of restructuring the company.
Required:
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(c) How Greg and his management team can address the concerns expressed by the company secretary.
(6 marks)
(d) How it might be possible to gain some of the benefits of a matrix structure without fully restructuring the
organisation. (6 marks)
(40 marks)
2
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Required:
(a) Describe Blake and Moutons Managerial Grid. (5 marks)
(b) Discuss the relevance to management of Blake and Moutons grid in understanding leadership styles.
(10 marks)
(15 marks)
Required:
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(b) Briefly describe the way in which a person specification differs from a job description. (3 marks)
(c) Summarise the purposes for which a person specification might be used. (4 marks)
(15 marks)
4 Appraisal systems are increasingly being used to measure performance within organisations.
Required:
(b) Describe the following approaches to measurement used in performance appraisal systems:
(i) classification;
(15 marks)
3 [P.T.O.
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Required:
(15 marks)
Required:
(a) What is meant by the term discipline? (3 marks)
(b) Describe the six steps involved in a formal disciplinary procedure. (12 marks)
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(15 marks)
4
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