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The Arrival Process

Under three conditions the arrivals can be


modeled as a Poisson process
Orderliness : one customer, at most, will arrive
during any time interval.
Stationarity : for a given time frame, the probability
of arrivals within a certain time interval is the same
for all time intervals of equal length.
Independence : the arrival of one customer has no
influence on the arrival of another.
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The Poisson Arrival Process
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P(X = k) =
Where
l = mean arrival rate per time unit.

t = the length of the interval.

e = 2.7182818 (the base of the natural logarithm).
k! = k (k -1) (k -2) (k -3) (3) (2) (1).
(lt)
k
e
- lt
k!

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