Submit Quotation Create a Job/ Work Order: 1. Track status & location of each WO or Breakdown Product Item 1. Partial contract out to Print House 2. Reconcile Quote / P/ PO / WO (i.e. relationship) 2. Full contract out to Print House 3. Issue of not knowing when and which goods to deliver 3. Full contract to Sales 4. Reconcile the Order Fulfilment so as to identify which are: - Billable - Writeoffs 5. Possible data challenge in receiving updates from Print House Accepts & Approves Issues PO Fulfil the Work Order Issues DO to Client Logistics Delivers to Client Logistics Fulfil the Work Order Issues DO to Client Logistics Delivers to Client Logistics Invoice Client Print House Quote to Order Fulfilment Process Flow Client Logistics Checks & Receives goods Forward invoice to Billing Dept^ Issues P* to HO Sales/PM Client Purchasing Dept Client Head Office Warehouse (Logistics) * P is like a form of PO, it is used to initiate the start of a work order In each quotation, there will always be a PO but not necessary P ^ Billing Process not discussed but will need to be incorporated as a later phase