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@davidburstein
top 5 values
30%
THERE ARE 74.3 MILLION
PEOPLE BETWEEN
THE AGES OF 18-34
THAT IS APPROXIMATELY
30% OF THE adult
U.S. POPULATION
1. Honesty
2. Trustworthiness
3. Responsiblity
4. Love
5. Loyalty
47%
43%
42%
42%
41%
Show
Your Intent
Boomer parenting, an education focused on teamwork, social media, and settling down later in
their 20s & 30s have all increased the importance of friendship values among Millennials. This
means communicating good intentions such as: kindness, generosity, honesty, humility,
and social commitment.
What shows a brand has good intentions?
Puts people
over profits
supportS
employees
followS
through
62%
57%
57%
helpS
people
workS for
better
world
54%
supportS less
fortunate
supportS
modern
lifestyles
HAS A core
set of
morals
52% 50%
workS
with me
41%
35%
34%
Amplify
Empathy
Empathy is a key trait for Millennials, who have grown up and live in a world where friendship
values are more important. This means showing: acceptance of others, no judgments about
lifestyles or behaviors, forgiveness, and being a good listener.
74%
74%
63%
I understand peoples
flaws and accept them
Enjoy
Yourself
The desire for fun, meaning and happiness distinguishes Millennials from Gen X, and ties into their
desire to show friendship values. This means showing: optimism, sociability, openness to new
experiences, enthusiasm, and an ability to enjoy oneself.
72%
71%
65%
21 october 2014
Power
of Intelligence
Millennials are the most educated generation in history. Theyve also grown up in an increasingly
service-based economy requiring brains over brawn. Intelligence is therefore a key value to
communicate, and means showing: creativity, wit, self awareness, curiosity, ability to see through BS,
social intelligence, and cultural knowledge.
SEEInG both
sides of
things
BEING
self-aware
BEING
practical
45%
42%
40%
trustING
my own
opinion
seeING
through
bullshit
being
curious
Power
of Pragmatism
Part of being smart is being practical. Experiencing the Great Recession heightened the value of
pragmatism for Millennials. This means showing: ability to problem solve, finding real solutions,
working hard, realism, and innovation.
71%
agree Im a realist
W
hat are your principles, and do
consumers understand them?
C
ommunicate how you put
people above profits
Set up Friendship
Values / Intelligence
as brand KPIs
Build KPI & measurement plan
around the key Millennial values
Mark Potts
mark.potts@mindshareworld.com
alexis fragale
alexis.fragale@mindshareworld.com
aimee goldfarb
aimee.goldfarb@mindshareworld.com
MINDSHAREUSA.COM
MINDSHAREINTHELOOP.COM