Leaders - PPT (Bus1301)

leaders.
ppt (bus1301)
Great Leaders
Live with integrity, lead by example
develop a winning strategy or big idea
build a great management team
inspire employees to greatness
create a flexible, responsive organization
use reinforcing management systems
leaders.ppt (bus1301)
Great Leaders
passionate about what they do
love to talk about it
high energy
clarity of thinking
communicate to diverse audience
work through people (empowering)
LEADERSHIP
The Trust Factor in Leadership
Question: How does a trust-oriented
leader differ from a Machiavellian-oriented

leader?
Question: Which is more important, our
actions or our words?
Question: How concerned should we be
about others?
Recommendation: Being trustworthy

is good!!!
LEADERSHIP
The Trust Factor in Leadership
Question: What is the role of competence
for a leader?
Question: What is the role of open
communication for a leader?
Question: How does formalization in an
organization undermine trust?
Recommendation: Learning to
trust others is also good!!!
Management
keeps an
organization running
Leadership involves getting
things started
Leadership involves facilitating
change
95% of American
managers say the
right thing.
5% of American
managers do the
right thing.
Future
Leaders.
When companies
derive their
advantage from
intellectual
capital, old
management
styles (carrots and
sticks) are not
sufficient.
Develop/communicate what company is trying to

accomplish
Create environment where employees can figure
out what needs to be done AND then do it well.
CORE VALUES
Fairness
Commitment
Freedom
Water
Line
Leaders vs. Managers
LEADERS:
MANAGERS:
innovate
focus on people
inspire trust
have a long-range view
ask what and why
have eyes on horizon
originate
challenge status quo
do the right thing
administrate
focus on systems
and structures
rely on control
have a short-range
view
ask how and when
have eyes on bottom
line
initiate
accept status quo
do things right
LEADERSHIP- Marks of a Great Leader
QUESTION: WHY ARE THE FOLLOWING

TRAITS CONSIDERED CHARACTERISTICS
OF GREAT LEADERS?
servicing and sacrificing

initiating and risk taking
needing no credit
empowering others
clarifying values
There Are Only Five Ways to Lead

(Article by Farkas and De Becker)
Strategic Approach
Human Assets Approach
Expertise Approach
Box Approach
Change Approach
LEADERSHIP
Resistance to Empowerment
(Article by Williams)
QUESTION: Why do managers resist change?
QUESTION: Why do managers resist
suggestions?
QUESTION: Why are managers afraid to empower
their subordinates?
Recommendation: Dont leave this class thinking
that you have cornered the market for good ideas
Recommendation: Learn to recognize your
strengths and weaknesses and those of others
Recommendation: Learn that teams always do
better than individuals, if there is a trust
relationship among the team members
LEADERSHIP - Empowerment
Empowerment Strategies
Avoid competition for power, status, recognition

Delegate
Create and communicate a vision
Insist that others diligently work to achieve
meaningful goals
Help others believe in their own worth and
potential
Create a culture in which fear and intimidation
are replaced by trust
Demonstrate a willingness to be supportive of
others
EMPOWERMENT
Places responsibility for
spotting/solving problems on
employees.
Requires leaders to ask for
suggestions AND lets employees
make decisions.
Is easiest to implement in smaller,
less bureaucratic organizations.
LEADERSHIP
Develop Ownership
There are always at least two owners of

responsibility.
Empowerers ask questions, organize data
to confront people with reality, bring
customers and performers together.
Empowerers insist on tough standards.
Empowerers support and coach.
Conversations are the grist for the
leaders mill.
LEADERSHIP
Develop Ownership
continued
You can lead a horse to water, but you

cant make him drink.
If you want the horse to drink, make sure
the horse is thirsty.
Head buffalo lock the barn door after the
horse is stolen.
Lead geese make certain nothing is ever
stolen.
LEADERSHIP - Empowerment
Continued.
Recommendation:
Learn to
encourage and make full use of
your talents and the talents of
others.
LEADERSHIP - The Magic of Vision
Vision sees what

must be
tomorrow,
beyond what is
today
Customers help
you see the vision
Vision inspires
Vision is clarity
Vision is a
worthy
commitment
Vision generates
supportive
actions
LEADERSHIP - How Vision Works

The right vision attracts commitment
and energizes people.
The right vision creates meaning in
workers lives.
The right vision establishes a
standard of excellence.
The right vision bridges the present
and the future.
LEADERSHIP
How You Know You Need a Vision
Is there evidence of confusion about purpose?

Do employees complain about insufficient
challenge?
Do employees say they are not having fun any
more?
Is the organization losing market share or
reputation for innovation?
Are there signs of declines of pride in your
organization?
Is there excessive risk avoidance?
Is there an absence of sharing?
Is there a strong rumor mill?
LEADERSHIP
Customer Focus
What
do customers really buy?

Leaders focus on customers - and so
does everyone else.
Leaders focus on partnering, not
selling.
Leaders begin with the customers
needs and wants.
Solving problems spurs partnerships.
LEADERSHIP
Great Performance
Is this the best you can do?
Remember, its leadership, not status
quo-ship.
Thinking incrementally moves you
forward from today.
Thinking strategically leads
backward from the future.
How many bugs is one too many?
Begin with the end in mind.
LEADERSHIP
Create Value-Added Strategies
Stay close to the customer.

The tough strategic question:
What do I do?
Value is solving the customers problems.
Value is doing better than anyone else.
Value-added strategies solve the problems
that drive purchasing decisions.
Leaders learn how to focus themselves and
everyone else on solving the customers
problems.
Some Managers are More Than

Bosses - Theyre Leaders, Too
(Horowitz)
There is no one leader personality

they do inspire others to take risks
they do inspire others to do more than they
thought possible
they set steep goals
they instill in others that both failure and
success are allowed
Look
for the personal touch

Screen your questioners
Scan some Web sites
Hang out and schmooze
Probe past responses to personal
emergencies
LEADERSHIP:
Remove
Obstacles
Systems send
powerful
messages.
Performance
management
systems
Reward systems
Information
systems
Structures send
powerful messages.
Decentralize
decision making to
the point of customer
contact
Cross-functional
teams
Simplified processes
and procedures
Focus on one
customer, one
product, one
product/market
combination
SEVEN SECRETS TO BUILDING:

EMPLOYEE LOYALTY
Set high expectations
Communicate constantly
Empower, Empower, Empower
Invest in their financial security
Recognize people as often as possible
Counsel people on their career
Educate them
LEADERSHIP- Marks of a Great Leader

Recommendation:
You may never become a leader

like the President of the United
States or the CEO of a Fortune
500 firm, but these are all good
qualities to have and to practice.
A leader is only as effective as the team

Outperform peers
Make excellence a habit
Be willing to try new approaches
Focus on what you need to do
Chapter #10 - Understanding

Employee Motivation and
Leadership
Theories of
employee motivation
Theory X, Y
Two-factor Theory
Equity
Maslow
Expectancy Theory
Goal Setting Theory
Reinforcement
Participative
management /
Empowerment
Job enrichment /
Job design
Leadership

Leaders - PPT (Bus1301)

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Leaders - PPT (Bus1301)

Uploaded by

Copyright:

Available Formats

leaders.

Question: How does a trust-oriented

leader differ from a Machiavellian-oriented

Recommendation: Being trustworthy

Question: What is the role of competence

Develop/communicate what company is trying to

Leaders vs. Managers

LEADERSHIP- Marks of a Great Leader

QUESTION: WHY ARE THE FOLLOWING

servicing and sacrificing

There Are Only Five Ways to Lead

Human Assets Approach

Avoid competition for power, status, recognition

There are always at least two owners of

You can lead a horse to water, but you

LEADERSHIP - The Magic of Vision

Vision sees what

LEADERSHIP - How Vision Works

Is there evidence of confusion about purpose?

do customers really buy?

Stay close to the customer.

Some Managers are More Than

There is no one leader personality

for the personal touch

SEVEN SECRETS TO BUILDING:

Set high expectations

Empower, Empower, Empower

Invest in their financial security

Recognize people as often as possible

Counsel people on their career

LEADERSHIP- Marks of a Great Leader

You may never become a leader

A leader is only as effective as the team

Chapter #10 - Understanding

You might also like