Professional Documents
Culture Documents
Service Documentation
701P48365
June 2008
CAUTION
Certain components in the Work Center 5016/ 5020
are susceptible to damage from electrostatic discharge. Observe all ESD procedures to avoid component damage.
While Xerox has tried to make this documentation accurate, Xerox will have
no liability arising out of any inaccuracies or ommissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by
certified product trained service personal only. Xerox does not warrant or
represent that such documentation is complete, nor does Xerox represent
or warrant that it will notify or provide to such customer any future changes
to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect the warranty
offered by Xerox with respect to such equipment. You should consult the
applicable warranty for its terms regarding customer or third party provided
service. If the customer services such equipment, modules, components or
parts thereof, the customer releases Xerox from any and all liability for the
customer actions, and the customer agrees to indemnify, defend and hold
Xerox harmless from any third party claims which arise directly or indirectly
from such service.
Acknowledgements
Prepared by Global Knowledge & Llanguage Services - North America
800 Phillips Road - Building 0218-01A
Webster, New York 14580-9791
ISO9001 AND ISO27001 Certified
Copyright 2007-2008 by Xerox Corporation. All rights reserved.
Xerox and all product names and number names
are trademarks of Xerox Corporation.
Printed in the USA
Service Documentation
XEROX and all Xerox product names mentioned in this publication are trademarks of
XEROX CORPORATION. Other company trademarks are also acknowledged.
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June, 2008
CAUTION
This equipment generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions documentation, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference in which case
the user, at his own expense, will be required to correct the interference.
If the customer services such equipment, modules, components or parts thereof, the customer
releases Xerox from any and all liability for the customer actions, and the customer agrees to
indemnify, defend and hold xerox harmless from any third party claims which arise directly or
indirectly for such service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising
out of any inaccuracies or omissions. Changes are periodically made to this document.
Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Prepared by:
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road, Bldg. 0218-01A
Webster, New York 14580-9791
USA
2007 - 2008 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed on the screen such as
icons, screen displays, looks, etc.
Front Matter
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Front Matter
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Introduction
How To Use This Manual................................................................................................
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Introduction
Introduction
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This manual is used as the standard service manual for the WorkCentre 5016, 5020.
Enter any comments and/or corrections regarding the WorkCentre 5016, 5020 Service Documentationl on the Publication Comment Sheet, and send it to the Technical Support Center
SDEG.
This manual describes the standard procedures for servicing the WorkCentre 5016, 5020.
Refer to Section 1 Service Call Procedure for efficient and effective servicing during maintenance calls.
Contents of Manual
The terminology and symbols used throughout this service manual are described as follows:
WARNING
This section contains the Repair Analysis Procedures (RAPs) necessary to repair all faults
other than image quality faults.
NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.
Reference:
Used when other explanations are given.
This section contains the Repair Analysis Procedures (RAPs) that are used to diagnose image
quality defect problems.
Purpose:
Used to describe the purposes of adjustment and troubleshooting.
This section contains a list of spare parts list for the WorkCentre 5016, 5020.
PL:
This section contains frequently used procedures that relate to the diagnosis, setup, or operation of the machine. It also contains pertinent information that will not be found in any other part
of the service documentation.
ASSY:
Means Assembly.
Safety Critical Components (SCC):
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These are components, such as electrostatic-sensitive IC chips, which could be damaged if not
handled properly. Follow the regulations regarding Safety Critical Components set by XEROX
Corp.
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Introduction
Introduction
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1-3
1-4
1-4
1-5
1-5
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1-1
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1.1.1Safety
1.
Before you bring back any sample for the purpose of investigation/analysis, always obtain
permission from the customer. Make sure you assure them that the data will not be used
for any other purpose.
To prevent any accident that may occur during maintenance service, any warning or any caution regarding the service must be strictly observed. Do not perform any hazardous operation.
1.
2.
Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance service. If the machine has to be
switched ON, such as when measuring a voltage, take extra care to avoid an electrical
shock.
2.
3.
3.
Follow the safety guidelines established within the OpCo and ensure that customer data
do not get compromised during service.
Reference Materials
2.
Disassembling
Read all relevant service documentation, so that you can take a systematic approach.
Make sure to note the assembled condition of the machine before removing parts or disassembling it.
3.
See that safety devices for preventing accidents, such as fuses, circuit breakers, interlock
switches, etc., and those for protecting customers from injury, such as panels and covers,
function properly. Modifications that hinder the function of any safety devices are strictly
prohibited.
5.
7.
4.
6.
Heavy Parts
When removing or installing heavy parts, keep your back straight and lift with your legs.
Some parts should not be lifted by one person:
4.
Drive Area
Never inspect, clear or lubricate the drive components, such as chain belts, chain wheels
or gears, when the machine is in operation.
WARNING
Never discard the Drum/Toner Cartridges into a fire. Always keep them away from
open flames to prevent them from igniting and causing a fire.
Specified Tools
Follow the instructions when a particular tool is specified.
NOTE: For separation and processing methods for replaced parts or consumables, refer
to Common Technical Information No. 2-138 for all machines.
Since toner can be explosive, sweep or brush any spilled toner into a container to collect
it. To clean away the remaining toner using a vacuum cleaner, always use an FX standard
vacuum cleaner that is toner-tolerant. Never use the customer's vacuum cleaner.
8.
5.
Check the Service Guide for more information on the earthquake preparedness kit.
9.
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1-3
If you have replaced the following consumables, affix the "U-TAG" so that the recyclable parts will be handled appropriately.
a.
Drum Cartridge
b.
Toner Cartridge
General Precautions
Place any service-related trash into a trash bag and bring it to the service office.
1.1
1.
1.
2.
3.
Copy quality
4.
2.
3.
1.
4.
Check the copy sample and the Service Log from the last call.
2.
If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.
1.
2.
3.
If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.
3.
Make several copies using the Test Pattern (499T247), then check the quality.
4.
Look at the last 20 error codes in order to understand the machine status.
1.
Make several copies using the Test Pattern (499T247), then check the quality.
2.
If there is a problem in copy quality, perform the applicable RAP in Section 3 Image Quality.
Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).
When the last error code is displayed, press the [Start] key to return to the Function
input screen.
Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.
5.
6.
2.
Check for parts that require periodic cleaning/replacement by referring to the TRIM
Checklist and the Periodic Replacement Parts/Consumables List. Clean them if necessary. If replaced, always clear the counters of the corresponding items in the Chain Function.
2.
Look at the last 20 error codes in order to understand the machine status.
Make several copies using the Test Pattern (499T247), then check the quality.
3.
Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).
When the last error code is displayed, press the [Start] key to return to the Function
input screen.
Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.
2.
3.
4.
5.
1.2, 1.3
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When servicing the machine, check the number of copies and the replacement interval for the
consumables and parts that require periodical cleaning/replacement. Clean or replace them if
necessary. The IOT history can be checked at Chain-Function > NVRAM R/W, while the IIT
history can be checked in the Counters (refer to Diagnostic Mode in Section 2 Status Indicator
RAPs). For items that cannot be checked in the Diagnostic Mode, clean or replace them
according to the replacement intervals (standard PV).
CAUTION
Every
time Service Details
No.
Service Items
1.1
Do not keep toner and drum cartridges in your car for long periods of time.
Table 1
Parts/Consumables
Name/PL No.
Replacement
Interval (copies) Counters Check
1.2
50,000
100,000
50,000
Fuser Unit
100,000
Toner Cartridge
6,000
Drum Cartridge
36,000
Safety Precautions
6.1
6.2
6.3
No
31,000 (Warning)
36,000 (Machine Stops)
CAUTION
Do not touch the Drum of the Drum Cartridge.
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1.4, 1.5
1.4, 1.5
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RAPs
U0-1 Main Motor Stop Error ............................................................................................
U1-1 Main Motor Rotation Error ......................................................................................
U2-1 Carriage Module Fail ..............................................................................................
U3-5 Laser Power Or ROS Motor Fail ...........................................................................
U4-1 Fuser On Time Fail................................................................................................
U4-2 Over Heat Temp Fail .............................................................................................
U4-3 FS1 Thermistor Defect ..........................................................................................
U4-9 Fuser Fan Defect...................................................................................................
U6-2 RAM Read/Write Check Error ...............................................................................
U6-3 NVM Data Defect ..................................................................................................
U6-4 NVM Read/Write Cannot Be Executed .................................................................
U6-5 CPU Power To Access NVM Is Not Enough .........................................................
U7-0 UI Communication TimeOut ..................................................................................
U7-1 UI Communication Error........................................................................................
U8-1 Billing Counter Defect............................................................................................
U9-0 HVPS Fail..............................................................................................................
062-300 Platen Interlock Open .......................................................................................
062-345 IISS EEPROM Failure.......................................................................................
062-360 Carriage Position Fail........................................................................................
062-371 Lamp Illumination Fail .......................................................................................
062-380 AGC Failure ......................................................................................................
062-386 AOC Failure ......................................................................................................
062-392 IPS PWB Memory Fail ......................................................................................
062-393 IPS PWB Fail ....................................................................................................
005-170 DADF Feed Failure ...........................................................................................
005-171 DADF Regi / Exit Failure..................................................................................
005-172 DADF Inverted Document Jam .........................................................................
005-198 Short Scan Jam ................................................................................................
005-199 Long Scan Jam .................................................................................................
005-305 Feeder Top Cover Open ...................................................................................
005-920 Static Jam .........................................................................................................
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2-25
2-25
2-26
2-26
2-27
2-27
2-28
2-28
2-29
2-29
2-30
2-30
2-31
2-31
2-32
2-32
2-33
2-33
2-34
2-34
2-35
2-35
2-36
2-36
2-37
2-38
2-39
2-40
2-40
2-41
2-41
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Diagnostic Mode
Operating Principles
Wiring Data
Perform RAP
Reference
Information
Check if the fault is repaired
Completed
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2-3
Descriptions related to connectors are expressed as follows: P/J12" -> The connector (P/
J12) is in the connected state. "P12" -> The plug side when the connector (P/J12) is in the
disconnected state (except when it is directly connected to a board). "J12" -> The jack
side when the connector (P/J12) is in the disconnected state (except when it is directly
connected to a board).
In a RAP, "P/J1 <=> P/J2" means that all the opposing pins between "P/J1" and "P/J12"
(refer to Section 7, Wiring Data) should be measured.
The voltages on small connectors are measured using a special tool. Handle the tool
carefully because it has a sharp tip.
The numerical values described in the RAPs are for reference only. Approximate values
are considered to be the same.
Note that for the checks specified in the RAP, you must check the references for the parts
that must be removed and their procedures.
"Replacement" in the RAPs indicates the parts that are considered to be the cause of the
problem. Check by replacing the parts and, if necessary, the assembly that contains those
parts.
In the RAPs, the highest level paper supply is called "Tray 1," and the one below it is
called "Tray 2."
In the RAPs, some procedures are described separately for each specification. Follow the
instructions for your model to repair the faults.
The voltage of the power supply (measure the voltage at the power outlet to see if it is
within specification).
The power cord for damage, short circuits, open circuits, and wrong internal connections.
The machine is not installed in a place with high temperature, high humidity, low temperature, low humidity, or a place with drastic changes in temperature.
The machine is not installed near a water outlet, humidifier, heater or fire source, dusty
areas, or under the direct draft of an air conditioner.
The machine is not installed in a place where volatile or flammable gas is generated.
Safety Considerations
Before servicing, always unplug the power cord unless required otherwise. When the
power is turned ON, never touch a current-carrying part unless required otherwise. Also,
since current is carried in the LVPS power switch/inlet even when the power is turned
OFF, never touch this area.
When turning the power ON to perform a check while the Interlock Switch or Security
Switch is also turned ON and the covers are removed, always disconnect the connector
( P/J140) that is connected to the ROS, unless required otherwise, because a laser beam
might be emitted from the ROS.
When connecting the connector ( P/J520) on the HVPS according to the instructions in
the RAP, never touch the HVPS and high-voltage output parts.
When performing a high voltage output check using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch any high voltage output section when performing the high voltage
output check.
When operating the Drive Section using the Input Diagnostics or Output Diagnostics in
Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also,
never touch the Drive Section while operating it.
Be careful not to burn yourself when touching parts that can get very hot.
When servicing, use a grounded wrist band to remove static electricity from your body.
RAP Flow
RAPs are a good place to start in diagnosing a failure. RAPs guide you through the troubleshooting process by checking for the presence of error codes and other types of problematic
symptoms. To troubleshoot problems related to image quality, refer to Section 3 Image Quality
Troubleshooting.
When troubleshooting using RAPs, prepare normally working parts such as the AIOC
PWB, LVPS, HVPS and Fuser in advance because they might be required to identify a
failure. In addition, if the fault cannot be repaired, replace the "parts considered to be the
cause" and related parts in sequence and check the operation.
When servicing, always disconnect the power cord unless required otherwise. When the
power cord is connected, never touch any current-carrying part unless absolutely necessary.
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Yes
No
Procedure is complete
Yes
Yes
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2-5
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
Error Name
Tray1 F/O#1 SNR on JAM
Explanation
Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty
C1-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5)(REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)
Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
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Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.4
Figure 4
Error Name
Tray1 Regi SNR on JAM
Explanation
Timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty
C1-2
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
- Wire between IOT Registration Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
- Wire between IOT Registration Sensor J156-2 and LVPS J503-2
- Wire between IOT Registration Sensor J156-1 and LVPS J503-3
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
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2-7
Error
Code
Record in
Error Log
RAP
BSD
CH8.2
Figure 2
Error Name
STM F/O#2 SNR on JAM
Explanation
Timeout between STM Feed Motor ON and STM Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty
C2-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1 ).
- Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
- Wire between STM Feed Sensor J172-2 and STM PWB J542-7
- Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2 ) in that order.
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Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.2
Figure 2
Error Name
Tray1 F/O#1 SNR on JAM from STM feed
Explanation
Timeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 2 dirty, contaminated with paper dust, worn, or faulty
C2-2
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
Wire between STM Feed Sensor J172-2 and STM PWB J542-7
Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2) in that order.
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2-9
Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.4
Figure 4
CH7.1
Figure 1
Error Name
STM Regi SNR on JAM
Explanation
When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty
C2-3
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J502)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
No paper in the selected paper tray (Tray1)
Explanation
No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job.
No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for the job).
Check Items
Check the tray to see if it is empty; if it is, add paper specified by the job.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 No Paper Sensor (PL 2.7) (REP 2.7.1).
Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501)
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Error
Code
Record in
Error Log
RAP
BSD
CH7.2
Figure 2
Error Name
Tray1 Paper Size Mismatch
C5-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.
Check Items
Change the paper size of Tray 1 to the one specified by the job.
Error Name
No paper in the selected paper tray (Tray2)
Explanation
No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.
No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job).
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sensor (PL 11.7) (REP 11.7.1).
Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)
Wire between STM No Paper Sensor J171-2 and STM PWB J542-4
Wire between STM No Paper Sensor J171-1 and STM PWB J542-5
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name
Tray2 Paper Size Mismatch
C6-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job.
Check Items
Change the paper size of STM to the one specified by the job.
Error Name
MSI Paper Size Mismatch
C7-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job.
Check Items
Change the paper size of Bypass to the one specified by the job.
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2-11
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH8.3
Figure 3
CH8.4
Figure 4
Error Name
APS NG Unselected
Explanation
Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected during a copy job.
C0-1
Or, either Tray 1 or STM is "set with paper size that is different from the one specified for the job" when Auto Tray is selected during a print
job.
Check Items
Change the paper size of Tray 1 or STM to the one specified by the job.
Error Name
MSI Regi SNR on JAM
Explanation
Timeout between Bypass Solenoid ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Bypass Feed Roll, Retard Pad, or Bypass Take Away Roll dirty, contaminated with paper dust, worn, or faulty
C9-3
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If there is no
problem, replace the Bypass Solenoid (PL 7.5).
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Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.2
Figure 2
Error Name
F/O#1 SNR Static JAM
Explanation
Tray1 Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-07] Tray1 Feed Sensor
C8-1
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
Error Name
F/O#2 SNR Static JAM
Explanation
STM Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-06] STM Feed Sensor
C8-2
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
Wire between STM Feed Sensor J172-2 and STM PWB J542-7
Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
CPM Image Lost
E0-1
Explanation
During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
Reissue
WorkCentre 5016, 5020
June, 2008
2-13
Error
Code
Record in
Error Log
RAP
BSD
CH8.4
Figure 4
CH10.2
Figure 2
Error Name
Regi SNR Static JAM
Explanation
IOT Registration Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-05] IOT Registration Sensor
E1-6
Check Items
Sensor dirty
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Error Name
Exit SNR JAM
Explanation
Fuser Exit Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
E3-6
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
June, 2008
2-14
Reissue
WorkCentre 5016, 5020
Error
Code
Record in
Error Log
RAP
BSD
CH1.2
Figure 2
CH1.2
Figure 2
CH7.1
Figure 1
Error Name
IOT L/H Cover open
Explanation
The Left Hand Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-01] LH Cover Interlock Switch
E5-1
Check Items
Check that the LH Cover Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the LH Cover Interlock
Switch (PL 8.2).
Wire between LH Cover Interlock Switch FS151 ( FS151) and LVPS J506-4 ( P/J506)
Wire between LH Cover Interlock Switch FS152 ( FS152) and LVPS J506-3
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
IOT Front Cover open
Explanation
The Front Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-12] Front Cover Interlock Switch
E5-2
Check Items
Check that the Front Cover Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Front Cover Interlock
Switch (PL 8.2).
Wire between Front Cover Interlock Switch FS153 ( FS153) and LVPS J506-2 ( P/J506)
Wire between Front Cover Interlock Switch FS154 ( FS154) and LVPS J506-1
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
L/H Low Cover open
Explanation
Access Cover 1 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-11] Tray1 Interlock Switch
E6-1
Check Items
Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Interlock
Switch (PL 2.5).
Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501)
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Reissue
WorkCentre 5016, 5020
June, 2008
2-15
Error
Code
Record in
Error Log
RAP
BSD
CH7.2
Figure 2
CH3.2
Figure 2
CH3.2
Figure 2
Error Name
STM L/H Cover open
Explanation
Access Cover 2 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-10] STM Interlock Switch
E6-2
Check Items
Check that the STM Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Interlock Switch
(PL 11.5).
Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542)
Wire between STM Interlock Switch J173-1 and STM PWB J542-10
Replace the STM PWB (PL 11.5) (REP 11.5.2), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Nup NG Out Of Range
Explanation
The magnification is not within the range of 50 to 200% during Nup.
E8-1
Check Items
Error Name
Nup Paper direction mismatch
Explanation
The paper orientation of the document and the tray are not aligned during Nup.
E8-2
Check Items
June, 2008
2-16
Reissue
WorkCentre 5016, 5020
Error
Code
Record in
Error Log
RAP
BSD
CH10.2
Figure 2
CH10.2
Figure 2
Error Name
Exit SNR on JAM
Explanation
Timeout between IOT Registration Clutch ON and Fuser Exit Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
E1-2
Check that the IOT Registration Clutch and the LVPS J503-4/5 ( P/J503) pins are connected securely with good electrical contact. If there is
no problem, replace the IOT Registration Clutch (PL 2.9).
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
Error Name
Exit SNR off JAM
Explanation
Timeout between Fuser Exit Sensor ON and Fuser Exit Sensor OFF.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Reissue
WorkCentre 5016, 5020
June, 2008
2-17
Error
Code
Record in
Error Log
RAP
BSD
CH3.1
Figure 1
CH3.2
Figure 2
CH9.2
Figure 2
Error Name
H9-7
Explanation
A communication failure has occurred between the MCU and the Tray Module.
Check Items
Check for any open circuit or short circuit between the STM connectors.
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Copy Counter Full
L9-0
Explanation
The user that is logged in has reached the allotted copy limit in the Account Mode.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Toner Cartridge was PRENEAR empty
Explanation
The toner cartridge is low.
J1-0
Check Items
Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. If there is no
problem, replace the Toner Empty Sensor (PL 4.2).
Error Name
Toner Empty
Explanation
The Toner Cartridge is empty.
J1-2
Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is
no problem, replace the Toner Empty Sensor (PL 4.2).
June, 2008
2-18
Reissue
WorkCentre 5016, 5020
Error
Code
Record in
Error Log
RAP
BSD
CH9.2
Figure 2
Error Name
No Drum Cartridge
Explanation
Unable to detect the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[09-02] Drum Cartridge
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).
Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Drum near end of life
J6-0
Explanation
The Drum Cartridge is near the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Error Name
Drum cartridge life end
J6-1
Explanation
The Drum Cartridge has reached the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Reissue
WorkCentre 5016, 5020
June, 2008
2-19
Error
Code
Record in
Error Log
RAP
BSD
CH9.2
Figure 2
CH9.2
Figure 2
CH9.2
Figure 2
Error Name
Drum CRUM comm. Error
Explanation
The AIOC PWB is unable to communicate with the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).
Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Drum CRUM Market Identity Mismatch
J7-2
Explanation
The AIOC PWB has detected that the Drum CRUM destination does not match.
Check Items
Error Name
Drum CRUM ID error
J7-3
Explanation
The AIOC PWB has detected that the Drum CRUM ID is incorrect.
Check Items
Error Name
EPC Memory Full
N1-1
Explanation
Or, the machine has reached a state where it is unable to scan in any more documents.
Check Items
Press the [Stop] button on the Control Panel.
June, 2008
2-20
Reissue
WorkCentre 5016, 5020
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH3.2
Figure 2
Error Name
No Response from USB-Host
N4-0
Explanation
Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job.
Check Items
Error Name
HBPL or XPJL Syntax Error
N4-1
Explanation
An abnormal command that cannot be ignored is received from the USB-Host during a print job.
Check Items
Error Name
Download File Error
N4-2
Explanation
There is an abnormal Product ID or there is a checksum error in the download file.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Download Flash Write Error
N4-3
Explanation
Unable to write the downloaded file into flash memory.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
CPM Image Lost
E0-1
Explanation
During a copy job in CPM Priority Mode, the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Push Scan TimeOut
N5-0
Explanation
Or, there is no scan job request from the PC after a push scan notification.
Check Items
The error will clear itself after a set amount of time has passed.
Reissue
WorkCentre 5016, 5020
June, 2008
2-21
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH3.2
Figure 2
U0-1
CH4.1
Figure 1
U1-1
CH4.1
Figure 1
U2-1
CH6.2
Figure 2
U3-5
CH6.3
Figure 3
U4-1
CH10.1
Figure 1
U4-2
CH10.1
Figure 1
U4-3
CH10.1
Figure 1
Error Name
Controller Logic fail
N9-0
Explanation
A software defect that cannot be ignored is found in the Controller software.
Check Items
Turn the power OFF then ON.
Error Name
IOT Communication Error
N9-1
Explanation
The AIOC PWB has detected a Type-Di communication error.
Check Items
Turn the power OFF then ON.
U0-1
U1-1
U2-1
Error Name
Main Motor stop error
Explanation
The motor runs for over 120 seconds without any paper being fed.
Error Name
Main Motor rotation error
Explanation
500ms after the IOT has started, the Main Motor Lock signal is "Low."
Error Name
Carriage Module Fail
Explanation
An abnormality was detected in the Carriage Module.
Error Name
Laser Power or ROS Motor Fail
U3-5
Explanation
Error Name
Fuser On Time Fail
U4-1
Explanation
The lamp did not turn OFF within the specified time after turning ON.
U4-2
U4-3
Or, Warm Up was not completed within the specified time after power ON.
Error Name
Over Heat Temp Fail
Explanation
A temperature above 250C is continuously detected for 480ms.
Error Name
FS1 thermistor defect
Explanation
FS1 cannot be monitored any more.
June, 2008
2-22
Reissue
WorkCentre 5016, 5020
Error
Code
U4-9
U6-2
Record in
Error Log
RAP
BSD
U4-9
CH10.3
Figure 3
U6-2
CH3.2
Figure 2
U6-3
CH3.2
Figure 2
U6-4
CH3.2
Figure 2
U6-5
CH3.2
Figure 2
U7-0
CH2.1
Figure 1
U7-1
CH2.1
Figure 1
U8-1
CH3.2
Figure 2
U9-0
CH9.1
Figure 1
Error Name
NVM data defect
U6-3
Explanation
The NVM Header data ERROR and NVM 3 page data do not match.
Error Name
NVM read/write cannot be executed
U6-4
Explanation
U6-5
U7-0
U7-1
Error Name
CPU Power to access NVM is not enough
Explanation
NVM queue full is detected during NVM Write.
Error Name
UI Communication TimeOut
Explanation
At the Power On Sequence, the AIOC PWB did not communicate with the User Interface PWB.
Error Name
UI Communication Error
Explanation
The User Interface PWB has detected a communication failure.
Error Name
Billing Counter Defect
U8-1
Explanation
U9-0
Or, the AOIC PWB has failed to read the Billing Counter.
Error Name
HVPS fail
Explanation
A 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row.
Reissue
WorkCentre 5016, 5020
June, 2008
2-23
Error
Code
Error Name
Error Characteristic
1
(Highest)
U7-0
UI Communication TimeOut
U7-1
UI Communication Error
H9-7
N9-1
N9-0
U0-1
U1-1
U2-1
U3-5
10
U4-1
11
U4-2
12
U4-3
13
U4-9
14
U6-2
15
U6-3
16
U6-4
17
U6-5
18
U8-1
19
U9-0
HVPS fail
20
E9-1
21
E9-2
22
E8-1
23
E8-2
24
L9-0
25
N4-0
26
N4-1
27
N4-2
27
N4-3
29
N5-0
30
A5-1
32
E5-1
33
E5-2
34
E6-1
35
E6-2
Fatal Error
Dynamic Error
(Job Cancel)
Priority
Order
Error
Code
Error Name
36
A1-1
37
A2-2
38
A4-1
39
A4-2
40
C1-1
41
C1-2
42
C2-1
43
C2-2
44
C2-3
46
C9-3
47
E1-2
48
E3-1
49
C8-1
50
C8-2
51
E1-6
52
E3-6
53
E0-1
54
C0-1
APS NG Unselected
56
C5-1
57
C6-1
58
C7-1
59
C5-0
60
C6-0
61
J1-2
Toner Empty
62
J3-1
No Drum cartridge
63
J6-1
64
J7-1
65
J7-2
66
J7-3
67
N1-1
Error Characteristic
Document Jam
Paper Jam
Tray-related errors
Document Cover
Open
June, 2008
2-24
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH4.1 (Figure 1)
CH4.1 (Figure 1)
Explanation
Explanation
The motor runs for over 120 seconds without any paper being fed.
500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low.
Procedure
Procedure
The problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1).
Y
N
Execute diagnostics [29-49] (How to Enter the Diagnostic Mode) to check the ROM version. The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.
Close the Left Hand Cover and the Front Cover. Execute diagnostics [04--01 Main Motor On].
(How to Enter the Diagnostic Mode) The IOT Motor can be heard rotating.
Y
N
Check P/J504 and P/J201. Both P/J504 and P/J201 are connected securely.
Y
N
Connect P/J504 and P/J201 securely.
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.
Measure the voltage between LVPS PWB P504-1 ( P/J504) (+) and GND (-). The
age is approximately +24VDC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).
Completed
volt-
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.
Check the installation of the IOT Motor (PL 1.1 ) (REP 1.1.1). The IOT Motor is installed
properly.
Y
N
Install the IOT Motor (PL 1.1 ) (REP 1.1.1) properly.
Turn the rotor of the IOT Motor (PL 1.1 ) counterclockwise by hand. It rotates smoothly,
without any abnormal load.
Y
N
Check for any foreign substances that obstruct the drive and for any incorrectly installed
parts. There are foreign substances or incorrectly installed parts.
Y
N
Replace the IOT Motor (PL 1.1) (REP 1.1.1).
Remove any foreign substances and fix any installation errors.
Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201).
or open.
Y
N
Repair the wire.
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.
Reissue
WorkCentre 5016, 5020
June, 2008
2-25
U0-1, U1-1
BSD-Reference:
BSD-Reference:
CH6.2 (Figure 2)
CH6.3 (Figure 3)
Explanation
Explanation
The ROS Motor does not turn, or the laser output is not normal.
Procedure
Procedure
Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to maintenance position]. (How to Enter the Diagnostic Mode) The carriage moves.
Y
N
Check each IIT Carriage connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Execute diagnostics [6-15 ROS Motor ON]. (How to Enter the Diagnostic Mode) The ROS
Motor can be heard rotating.
Y
N
Measure the voltage between the AIOC PWB P403-7 ( P/J403) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the LVPS (PL 8.1) (REP 8.1.2) in
that order.
Check for foreign substances and deformed parts in the carriage. None is found.
Y
N
Remove the foreign substances and repair the deformed parts.
Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.
Measure the voltage between the AIOC PWB P403-1 ( P/J403) (+) and GND (-).
age is approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
The
volt-
Check the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/J130) connectors. The P/J403, P/J140, and P/J130 connectors are connected securely.
Y
N
Connect the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/
J130) connectors securely.
Check the wires between J403 ( P/J403) and J140 ( P/J140) and between J403 and J130 ( P/
J130) The wires are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U2-1, U3-5
June, 2008
2-26
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH10.1 (Figure 1)
CH10.1 (Figure 1)
Explanation
Explanation
The lamp did not turn OFF within the specified time after turning ON.
Or, Warm Up was not completed within the specified time after power ON.
Procedure
Procedure
When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it.
Y
N
Remove the paper.
Check the condition of the Fuser. The Fuser is installed properly.
Y
N
Install the Fuser properly.
Remove the Fuser. Check the conductivity between the Thermostat contacts. The
are conductive.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
contacts
When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
( P/J601) and
the resistance of the Thermistor. There is no open circuit between J601-1
J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and
P601 is not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.
Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/
J600) and J600-2.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1
(ACN) is approximately 200VAC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).
Check the wire between J408 ( P/J408) and P601 ( P/J601).
P601 is not shorted or open.
Y
N
Repair the wire.
Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is
not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.
Reissue
WorkCentre 5016, 5020
June, 2008
2-27
U4-1, U4-2
BSD-Reference:
BSD-Reference:
CH10.1 (Figure 1)
CH10.3 (Figure 3)
Explanation
Explanation
After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.
Procedure
Procedure
Turn the power ON. Visually check the NOHAD Fan (PL 9.2). The NOHAD Fan is rotating.
Y
N
Measure the voltage between the AIOC PWB P405-3 ( P/J405) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or
open.
Y
N
Repair the wire.
Measure the voltage between the AIOC PWB P405-2 P/J405 (+) and GND (-). The voltage
is 0.
Y
N
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U4-3, U4-9
June, 2008
2-28
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH3.2 (Figure 2)
Explanation
Explanation
When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data
was detected.
Procedure
Check each AIOC PWB connector. Each connector is connected securely
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-2 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Reissue
WorkCentre 5016, 5020
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-3 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
June, 2008
2-29
U6-2, U6-3
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH3.2 (Figure 2)
Explanation
Explanation
Or, during NVM repairs, an NVM write error was detected five times.
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-4 recurs.
Y
N
Completed
Procedure
Execute diagnostics [29-49] to check the ROM version.
Mode) The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.
U6-4, U6-5
June, 2008
2-30
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH2.1 (Figure 1)
CH2.1 (Figure 1)
Explanation
Explanation
At Power ON, the AIOC PWB does not communicate with the User Interface PWB.
Procedure
Procedure
Measure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-).
The voltages are approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check each User Inferface PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Check the wire between J401 ( P/J401) and J710 ( P/J710). The wire is neither shorted nor
open.
Y
N
Repair the wire.
Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1)
in that order.
Reissue
WorkCentre 5016, 5020
June, 2008
2-31
U7-0, U7-1
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH9.1 (Figure 1)
Explanation
Explanation
Procedure
TBD
Procedure
Close the Left Hand Cover and the Front Cover. Make sure that the Drum Cartridge and the
Transfer Corotron are properly seated. Measure the voltages between P406-2 ( P/J406) (+)/
P406-4(+)/P406-5(+) on the AIOC PWB and ground (-). The voltages are approximately
+5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the HVPS (PL 8.2) (REP 8.2.1) in that
order.
Execute diagnostics [09-04 HVPS ON (Low Voltage)]. (How to Enter the Diagnostic Mode)
The voltages at P406-2 ( P/J406) (+)/P406-4 (+)/P406-5 (+) become 0.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the HVPS (PL 8.2) (REP 8.2.1). The problem is solved.
Y
N
Measure the voltage between P406-1 ( P/J406) (+) on the AIOC PWB and ground (-).
The voltage is approximately +5VDC.
Y
N
Check between J520-1 ( P/J520) and J406-1 ( P/J406) on the HVPS PWB for a
short circuit.
If there is no short, replace the HVPS (PL 8.2) (REP 8.2.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Completed
U8-1, U9-0
June, 2008
2-32
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH 5.6
CH 3.1
Explanation
Explanation
Procedure
Procedure
Ensure that the DADF can be closed normally. The DADF can be closed normally.
Y
N
Remove obstructions or repair the DADF Counter Balances. (REP 13.3.2, REP 13.3.3)
Switch off the machine power then switch on the power. The problem is solved.
Y
N
Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1)
Check that the Platen Interlock is functioning properly. The Platen Interlock is functioning
properly.
Y
N
Replace the Platen Interlock Sensor.
Problem is resolved.
Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1)
Reissue
WorkCentre 5016, 5020
June, 2008
2-33
062-300, 062-345
BSD-Reference:
BSD-Reference:
CH 6.2
CH 6.1
Explanation
Explanation
Detected no input of Regi Sensor when carriage was working or detected the failure of the
Regi Sensor position, or detected the failure of the IIT Regi Sensor level.
Procedure
Procedure
Check that the Lamp Carriage can move freely and has no loose cables. The Lamp Carriage
and cables are good.
Y
N
Repair the Lamp Carriage. (REP 10.3.1)
Enter the Diagnostic Mode. Enter Component Control Code [62-212]. Check the operation of
the IIT Regi Sensor. The Regi Sensor is good.
Y
N
Reseat the Regi Sensor connector. Check the wiring for proper operation and repair if
necessary. Replace the Regi Sensor. (PL 10.6)
Enter the Diagnostic Mode. Enter Component Control Code [05-22]. The Carriage moves in
the scan direction.
Y
N
Check the connector of the Carriage Motor and repair if necessary. Replace the Carriage
Motor. (PL 10.6)
Check for any obstructions in the optical path between the lamp, the lens or the mirror. The
optical path is clear of any obstructions.
Y
N
Remove the obstuctions.
Check that the White Color Correction Plate (Reflector) is in place and not deterioarated. (PL
10.6) The White Color Correction Tape is good.
Y
N
Clean or replace the White Color Correction Plate. (PL 10.6)
Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The Illumination Lamp
is good.
Y
N
Check that the Lamp harness is properly connected and repair if necessary. Replace the
Illumination Lamp. (REP 10.6.1)
Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
062-360, 062-371
June, 2008
2-34
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH 6.2
CH 6.1
Explanation
Explanation
Control logic has detected insufficient light from the Illumination Lamp during AGC (Automatic
Gain Congrol) of the auto IIT Calibration at Start.
Control logic has detected an output defect of the CCD at AOC (Automatic Offset Control) of
the auto IIT Calibration at Start.
Procedure
Procedure
Check for any obstructions in the optical path. Clean the Mirror, lens and the white balance
strip. Switch off the power then switch it on again. The problem has been resolved.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The lamp is good.
Y
N
Check that the Lamp harness is properly connected and repair if necessary. Replace
the Illumination Lamp. (REP 10.6.1)
Check the connector P/J410 for proper connection. The problem has been resolved.
Y
N
Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
POPO the machine and retry.
Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
POPO the machine and retry.
Reissue
WorkCentre 5016, 5020
June, 2008
2-35
062-380, 062-386
BSD-Reference:
BSD-Reference:
CH 3.1
CH 3.1
Explanation
Explanation
Control logic has detected a test error or a writing error to the SLCC EEPROMs.
Procedure
Procedure
Switch off the power then switch it on again. If the problem is not solved, replace the SLCC
PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)
Switch off the power then switch it on again. If the problem is not solved, replace the SLCC
PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)
062-392, 062-393
June, 2008
2-36
Reissue
WorkCentre 5016, 5020
CH 5.2
C
Replace the Document Feed Clutch (PL 13.9)
Explanation
The control logic has detected the failure of paper to reach the Document Feed Sensor after
the Feed Clutch has energized.
Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.
Check the connector J414 on the SLCC PWB (AIOC) for proper connection.
3.
Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.
If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).
A
B
C
Reissue
June, 2008
WorkCentre 5016, 5020
2-37
005-170
CH 5.8
C
Replace the Document Feed Clutch (PL 13.9)
Explanation
Enter the Diagnostic Mode. Enter Component Control Code [05-206]. Actuate the Document
Registration Sensor acutator. The display changes from High to Low.
Y
N
Replace the Document Registration Sensor. (PL 13.7)
Control logic has detected no paper at the Registration Sensor after turning on the Registration
Clutch or detected no paper at the Exit/Invert Sensor after turning on the Registration Clutch.
Procedure
Enter the Diagnostic Mode. Enter Component Control Code [05-205]. Actuate the Exit/Invert
Sensor actuator. The display changes from High to Low.
Y
N
Replace the Exit/Invert Sensor. (PL 13.7)
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.
Check the connector J414 on the SLCC PWB (AIOC) for proper connection.
3.
Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.
Replace the DADF PWB (REP 13.2.4), or replace the SLCC PWB (AIOC/Network) (REP 8.1.3)
If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).
A
B
C
Status Indicator RAPS
June, 2008
005-171
2-38
Reissue
WorkCentre 5016, 5020
B
Y
CH 5.8
Explanation
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).
When inverting documents, the control logic detected a failure of a document at the Feed Sensor after turning off the Feedout Forward or document failure at the Exit/Invert Sensor after
turning on the Document Registration Sensor.
Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.
Check the connector J414 on the SLCC PWB (AIOC) for proper connection.
3.
Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.
If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
ment Feed Clutch operates.
A
B
Reissue
WorkCentre 5016, 5020
Docu-
June, 2008
2-39
005-172
BSD-Reference:
BSD-Reference:
CH 6.2
CH 6.2
Explanation
Explanation
The control logic has found that the length of slow scan is less than 80mm.
The control logic has detected that the length of slow scan is 450mm or more.
Procedure
Procedure
Choose a document size equal to or larger than A4 paper or 208mm SEF or larger, in the Document Tray. The problem is solved.
Y
N
Replace the Document Registration Sensor. (PL 13.7)
Choose a document size equal to or less than A3 paper or 294mm SEF or less in the Document Tray. The problem is solved.
Y
N
Replace the Document Registration Sensor. (PL 13.7)
Inform the customer of the minimum size limitation of documents used in the DADF Document
Tray.
Inform the customer of the maximum size limitation of documents used in the DADF Document
Tray.
005-198, 005-199
June, 2008
2-40
Reissue
WorkCentre 5016, 5020
BSD-Reference:
BSD-Reference:
CH 5.6
CH 5.6
Explanation
Explanation
The control logic has detected that the Feeder Top Cover is open.
At power on, the control logic detected either the Platen Interlock is close when the Feeder
Cover is open or the Feeder Cover Interlock is close when the Platen Interlock is open.
Procedure
Close the Feeder Top Cover. The problem continues.
Y
N
Adjust or repair the Feeder Top Cover latch. (REP 13.4.1)
Replave the Feeder Top Cover Switch. (PL 13.9)
Reissue
WorkCentre 5016, 5020
Procedure
If this occurs frequently, confirm if there is any interferance with the Feed Sensor (PL 13.9),
the Document Registration Sensor (PL 13.7) or the Exit/Invert Sensor (PL 13.7). Check the
sensor connectors for prober connection. Replace one sensor at a time until the problem is
solved.
June, 2008
2-41
005-305, 005-920
005-305, 005-920
June, 2008
2-42
Reissue
WorkCentre 5016, 5020
3 Image Quality
Image Quality RAPs
IQ1 IOT Image Quality Entry RAP ..................................................................................
IQ2 IIT Image Quality Entry RAP ....................................................................................
IQ3 Low Image Density RAP ..........................................................................................
IQ4 Wrinkled Image RAP ................................................................................................
IQ5 Residual Image (Ghosting) RAP ..............................................................................
IQ6 Background RAP ......................................................................................................
IQ7 Deletion RAP ............................................................................................................
IQ8 Skew/Misregistration RAP ........................................................................................
IQ9 Process Direction Bands, Streaks, and Smears RAP ..............................................
IQ10 Unfused Copy/Toner Offset RAP ...........................................................................
IQ11 Repeating Bands, Streaks, Spots, and Smears RAP.............................................
IQ12 Mottle RAP .............................................................................................................
IQ13 Spots RAP ..............................................................................................................
IQ14 Black Prints RAP ....................................................................................................
IQ15 Blank Image RAP ...................................................................................................
Copy Quality Specification ..............................................................................................
Samples of Image Quality Defects..................................................................................
Reissue
WorkCentre 5016, 5020
3-3
3-3
3-4
3-4
3-5
3-5
3-6
3-6
3-7
3-7
3-8
3-8
3-9
3-9
3-10
3-10
3-16
June, 2008
3-1
Image Quality
Image Quality
June, 2008
3-2
Reissue
WorkCentre 5016, 5020
Initial Actions
Initial Actions
Determine whether the image quality problem occurs in Copy Mode or Print Mode. If the problem occurs in Copy Mode, go to IQ2.
Procedure
Determine the image quality problem and go to the relevant RAP.
Symptom
RAP
Symptom
RAP
IQ3
Wrinkled images
IQ4
Background contamination
Ghost images
IQ3
Background contamination
IQ9
IQ11
Deletion
IQ7
Skew/Misregistration
IQ8
Spotted blanks
Toner spots and blank areas are spread irregularly over the whole page.
IQ13
IQ9
IQ14
IQ10
IQ11
Mottle
IQ12
Spotted blanks
IQ14
Blank copy
IQ15
Reissue
WorkCentre 5016, 5020
June, 2008
3-3
Image Quality
IQ1, IQ2
Procedure
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Clean any dirt on the Platen.
If unable to clean the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1).
Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If necessary, restore it to its proper shape.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check for foreign substances and damaged components in the paper transport path. No foreign substances or damaged components are found in the paper transport path.
Y
N
Remove the foreign substances. Reshape or replace any damaged components.
Replace the Fuser (PL 5.1) (REP 5.1.1).
Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during image transfer). Check the surface of the Drum. There is a
considerable amount of toner left on the surface of the Drum.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ3, IQ4
June, 2008
3-4
Reissue
WorkCentre 5016, 5020
Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.
The whole page or part of the page is contaminated by toner. The contamination appears as a
very light grayish color.
Procedure
Procedure
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt from the Platen Glass. If you cannot clean the Platen Glass, replace the
IIT Upper Cover (PL 10.2) (REP 10.2.1).
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Remove the Fuser (PL 5.1) (REP 5.1.1), lower the green levers on both sides, turn the Drive
Gear of the Heat Roll and check the Heat Roll surface for dirt and/or contamination. The surface of the Heat Roll is clean.
Y
N
Remove any dirt and/or contamination. If you cant clean the surface of the Heat Roller,
replace the Fuser (PL 5.1) (REP 5.1.1).
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1) and install it properly. Turn the power OFF
then ON and make a print.
The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron (PL 4.3) (REP
4.3.1) is clean and not damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print.
The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1).
Reissue
WorkCentre 5016, 5020
June, 2008
3-5
Image Quality
IQ5, IQ6
Procedure
Procedure
Check the location where the machine is installed. The machine is installed on a stable,
level surface.
Y
N
Install the machine on a stable, level surface.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Check the Paper Cassette. The Paper Cassette is installed properly.
Y
N
Install it properly.
Check the paper transport path. There are no obstructions or damaged parts in the paper
transport path.
Y
N
Remove any obstructions. Reshape or replace any damaged parts.
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ7, IQ8
June, 2008
3-6
Reissue
WorkCentre 5016, 5020
Black lines or white streaks running parallel to the direction of paper transport.
Printed images are not properly fused onto the paper. When rubbed, the image comes off easily.
Procedure
Check the IIT Carriage Mirrors. The mirrors are not dirty, scratched, or damaged.
Y
N
Clean the mirrors. If the mirrors cant be cleaned, have scratches, or are damaged,
replace the IIT Carriage (PL 10.3) (REP 10.3.1).
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.
Procedure
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper stored under room conditions. The problem recurs.
Y
N
Completed
Check the power supply voltages. The voltages are within the specified range.
Y
N
Connect a power supply with voltages within the specified range.
Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the fusing temperature using the Diagnostics. A normal fusing temperature is set.
Y
N
Set a normal fusing temperature using the Diagnostics.
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the IIT Carriage Mirror. The mirror is clean and not damaged.
Y
N
Clean the IIT Carriage Mirror (PL 10.3) (REP 10.3.1). If it is damaged, replace it.
Remove the Fuser (PL 5.1) (REP 5.1.1), and check the Heat Roll. The surface of the Heat
Roll is clean.
Y
N
Remove any dirt. If you cant clean the surface of the Heat Roll, replace the Fuser (PL
5.1) (REP 5.1.1).
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched.
Y
N
Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Reissue
WorkCentre 5016, 5020
June, 2008
3-7
Image Quality
IQ9, IQ10
Black lines or white streaks running at right angles to the direction of paper transport.
Procedure
Procedure
Check the IIT Carriage. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage (Capstan Pulley, Capstan
Shaft, Carriage Cable, etc.) are damaged, replace them.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the pitch of the black lines or white streaks. The pitch of the black lines is approximately 78mm (circumference of the Heat Roll ).
Y
N
Clean the surface of the Heat Roll. If you cant, replace the Fuser (PL 5.1) (REP 5.1.1).
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ11, IQ12
June, 2008
3-8
Reissue
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Toner spots and blank areas are spread irregularly over the whole page.
Procedure
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt on the Platen. If you cant remove the dirt, replace the IIT Upper Cover
(PL 10.2) (REP 10.2.1).
Check the IIT Carriage for foreign substances and damaged parts. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage Assembly (cable, capstan, etc.) (PL 10.3) are damaged, replace them.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.
Remove the Fuser (PL 5.1) (REP 5.1.1) and check the surface of the Heat Roll. The surface
of the Heat Roll is clean.
Y
N
Clean away the dirt. If you cant remove the dirt, replace the Fuser (PL 5.1) (REP 5.1.1).
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper from a freshly opened packet. The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
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Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the connectors of the HVPS (P/J520) and AIOC PWB (P/J406). The connectors are
connected securely.
Y
N
Connect the connectors securely.
Check the wire between J460-4 and J520-2. The wire between J460-4 and J520-2 is not
shorted or open.
Y
N
Repair the wire.
Check the wires between the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP
8.1.1). The wires between J140 (ROS) and J403 (AIOC PWB), as well as between J130
(ROS) and J403 (AIOC PCB), are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally
the AIOC PWB (PL 8.1) (REP 8.1.1).
June, 2008
3-9
Image Quality
IQ13, IQ14
1. Copy Alignment
How to measure
Procedure
Make a copy of the Test Pattern STP3600 (A3) (Figure 1) and measure.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.
Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If it is damaged, reshape or replace it.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during the image transfer) and check the surface of the Drum.
There is a considerable amount of toner left on the surface of the Drum.
Y
N
Check the P/J140, P/J406, J403, and J140 connectors. The connectors are connected
securely.
Y
N
Connect the connectors securely.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.
Item
(P5~P6) (P3~P4)
Perpendicularity (mm)
Parallelism (mm)
(P10~P12) (P15~P16)
*1: Measure the length of the position of FX STP#3600 and use it as the Standard Value
in the table.
Measure the voltage between pin 1 and pin 2 of connector P403 on the AIOC PWB (PL
8.1) (REP 8.1.1). The voltage is +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check the wire between J140 and J403. The wire between J140 and J403 is not
shorted or open.
Y
N
Repair the wire.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ15,
June, 2008
3-10
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Specification
[System] IOT + IIT
Table 2 Copy Alignment: Specification
Item
Specification
SYSTEM
+/- 2.90
+/- 3.40
+/- 2.30
280 mm
+/- 1.40
400 mm
+/- 1.40
280 mm
Perpendicularity (mm)
+/- 3.40
400 mm
+/- 2.00
400 mm
+/- 1.40
280 mm
+/- 1.42
280 mm
Parallelism
+/- 3.70
400 mm
Application
Specification
Measurement Length
Simplex
MSI
Skew H
+/-1.9
+/-2.2
200mm
Perpendicularity
+/-2.8
+/-3.0
400mm
Linearity: V
1.4
--
400mm
Linearity: H
1.4
--
280mm
Linearity: D
1.4
--
283mm
Registration: Lead
+/-2.4
+/-3.1
Registration: Side
+/-3.0
+/-3.2
Magnification: V (%)
+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)
--
400mm
Magnification: H (%)
+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)
--
280mm
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June, 2008
3-11
Image Quality
2. Image Quality
Make a copy of the Test Pattern 499T247 (A3) and measure. See Table 5 for specifications.
How to measure
Table 4
Item
Text/Image Density
Measure the 0.7G line image (10) at 3 locations.
(100%/Normal mode only) Determine the maximum and minimum mean value measured
(within the same copy).
Image Quality
June, 2008
3-12
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Table 4
Item
Low Contrast
(100% only)
Normal mode: Check that the 0.2G line image 13 can be read.
Darker mode: Measure the 0.2G line image 13 at 3 locations.
Determine the maximum and minimum mean value measured
(within the same copy).
Reproducibility of the blue Normal mode: Check that the 0.2B line image 14 can be read.
Darker mode: Measure the 0.2B line image 14 at 3 locations.
color density
(100% only)
Determine the maximum and minimum mean value measured
(within the same copy).
Solid Density Reproduc- Measure the 1.0G solid 16 at 3 locations.
ibility
Determine the maximum and minimum mean value measured
(100%/Normal mode only) (within the same copy).
Background
Resolution
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June, 2008
3-13
Image Quality
Image Quality
June, 2008
3-14
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Table 5
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Item
Reduce/
Enlarge
(%)
INPUT
OUTPUT
(Density
Settings
Button)
Lighter 3
Text/Image Density
100
0.7 Gray
>=1.08
>=1.08
100
0.7 Gray
=<0.2
=<0.2
100
0.2 Gray
>=0.17
>=0.46
>=0.22
100
0.2 Gray
=<0.4
100
0.1 Gray
Does not
reproduce
100
0.2 Blue
>=0.17
>=0.57
>=0.22
100
0.2 Blue
0.4 (Max)
100
0.1 Blue
Does not
reproduce
100
1.0 Solid
>=1.0
>=1.0
100
1.0 Solid
=<0.3
=<0.3
Background (SIR#302)
100
=<1.2
=<1.2
Resolution
(Excluding Skip/Smear)
100
NBS Target
4.3 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
70
NBS Target
2.5 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
141
NBS Target
3.5 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
200
NBS Target
3.5 Lo/mm
Depth of Focus
100
NBS Target
3 Lo/mm
(Min)*1
Skip/Smear
100
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)*1
Skip/Smear
70
Ladder A3 Entire
Page
1.8 Lo/mm
(Min)
Skip/Smear
141
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)
Skip/Smear
200
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)*1
June, 2008
3-15
OUTPUT
(Density
Settings
Button)
Normal
OUTPUT
(Density
Settings
Button)
Darker 3
OUTPUT
(Density
Settings
Button)
Auto
Image Quality
Regular Blanks in the Process Direction (Spots, Streaks, Bands etc.) (Figure 8)
Regular Toner Contamination in the Process Direction (Spots, Streaks, Bands etc.) (Figure 9)
Image Quality
June, 2008
3-16
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Auger Marks
Action
1.
1.
2.
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June, 2008
3-17
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). The problem may occur immediately
after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of
paper.
Image Quality
Action
1.
Image Quality
June, 2008
3-18
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Action
1.
1.
2.
Developer material clogging on the Developer Magnetic Roll due to foreign substances.
Clean the optical path between the ROS (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL
4.1) (REP 4.1.1), and clean the seal glass.
2.
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June, 2008
3-19
Image Quality
Black Bands
Action
1.
Image Quality
June, 2008
3-20
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Toner Contamination
2.
Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1).
Action
1.
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June, 2008
3-21
Image Quality
Toner Splattering
Action
1.
Paper size mismatch (tray settings and paper size are different).
1.
2.
2.
Image Quality
June, 2008
3-22
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Action
1.
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June, 2008
3-23
Image Quality
Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.)
Cause
4.
1.
Action
2.
57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll.
1.
3.
1,4: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).
2.
Image Quality
June, 2008
3-24
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Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.)
Cause
Action
1.
1.
2.
57mm Pitch (Magnetic Roll): Developer material clogging on the Magnetic Roll.
1,4,5,6: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).
3.
2.
4.
5.
6.
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June, 2008
3-25
Image Quality
Reduce sharpness.
2.
3.
Image Quality
June, 2008
3-26
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Action
[Auto] performs background detection of images at a distance of up to 10mm from the Lead
Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Exposure cannot detect the original background density. Therefore, Background Suppression is calculated based on the density of the frames.
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3-27
Image Quality
Image Quality
June, 2008
3-28
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4-3
Repairs
1. Drive
REP 1.1.1 IOT Motor (SCC)............................................................................................
4-7
4-9
4-10
4-12
4-13
4-17
4. CRU
REP 4.1.1 Drum Cartridge ..............................................................................................
REP 4.2.1 Toner Empty Sensor......................................................................................
REP 4.2.2 Erase Lamp ...................................................................................................
REP 4.3.1 Transfer Module.............................................................................................
REP 4.4.1 Corotron Wire ................................................................................................
4-19
4-20
4-21
4-23
4-27
5. Fuser
REP 5.1.1 Fuser (SCC)...................................................................................................
REP 5.1.2 Temperature Control Sensor Assembly.........................................................
REP 5.1.3 Fuser Lamp....................................................................................................
REP 5.1.4 Fuser Roll ......................................................................................................
REP 5.1.5 Fuser Pressure Roll .......................................................................................
4-29
4-31
4-32
4-35
4-38
6. Exit
REP 6.1.1 Exit Transport (Simplex) ................................................................................
REP 6.1.2 Exit Transport (Duplex)..................................................................................
4-39
4-42
4-45
4-47
8. Electrical
REP 8.1.1 AIOC PWB (SCC)..........................................................................................
REP 8.1.2 LVPS (SCC)...................................................................................................
REP 8.1.3 AIOC/Network PWB (DADF/Network Only)...................................................
REP 8.2.1 HVPS (SCC) ..................................................................................................
REP 8.2.2 Duplex PWB (SCC) .......................................................................................
REP 8.3.1 Control Panel (SCC) ......................................................................................
REP 8.4.1 User Interface PWB (SCC) ............................................................................
9. Cover
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4-71
4-72
4-73
4-79
4-81
4-82
4-85
3. ROS
REP 3.1.1 ROS (SCC) ....................................................................................................
4-67
4-68
4-69
4-70
10. IIT
4-5
2. Paper Transport
REP 2.2.1 Tray 1 Feed Clutch (SCC) .............................................................................
REP 2.3.1 Tray 1 Feed Roll (SCC) .................................................................................
REP 2.5.1 Tray 1 Feed Sensor ......................................................................................
REP 2.7.1 Tray 1 No Paper Sensor ...............................................................................
REP 2.8.1 Registration (SCC).........................................................................................
4-49
4-52
4-55
4-58
4-61
4-62
4-64
4-89
4-89
4-91
4-93
4-96
4-97
4-98
4-99
4-100
13. ADF
REP 13.1.1 ADF Assembly .............................................................................................
REP 13.1.2 ADF/DADF Platen Cushion..........................................................................
REP 13.2.1 Document Tray Assembly (ADF) .................................................................
REP 13.2.2 ADF Feeder Assembly.................................................................................
REP 13.2.3 Front Cover ..................................................................................................
REP 13.2.4 Rear Cover...................................................................................................
REP 13.2.5 DADF Eject Roller Solenoid.........................................................................
REP 13.2.6 DADF Assembly...........................................................................................
REP 13.2.7 Document Tray Assembly (DADF)...............................................................
REP 13.2.8 DADF Feeder Assembly ..............................................................................
REP 13.3.1 ADF Control PWB ........................................................................................
REP 13.3.2 Left Counter Balance (SCC) ........................................................................
REP 13.3.3 Right Counter Balance (SCC)......................................................................
REP 13.3.4 DADF PWB ..................................................................................................
REP 13.4.1 Top Cover ....................................................................................................
REP 13.8.1 Retard Roll ...................................................................................................
REP 13.9.1 Pickup Roll, Feed Roll..................................................................................
4-101
4-102
4-104
4-106
4-109
4-110
4-111
4-112
4-113
4-116
4-119
4-121
4-122
4-124
4-125
4-126
4-128
Adjustments
ADJ 8.1.1 Edge Erase Adjustment..................................................................................
ADJ 8.1.2 Controller Firmware Version Upgrade ............................................................
ADJ 10.3.1 IIT Lead Edge/Side Edge Registration .........................................................
June, 2008
4-1
4-131
4-131
4-132
4-133
4-134
June, 2008
4-2
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Introduction
This section contains procedures required for parts replacement and adjustment.
Terms and symbols used throughout this section are explained here.
WARNING
1.
(Figure X) at the beginning of a procedure indicates that its detailed steps are shown in
the illustration. Numbers in the illustration indicate the sequence of the steps.
2.
(REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred
to.
3.
Item numbers of replacement and adjustment procedures (i.e. REP/ADJ No.) correlate to
the PL No. in Section 5 Parts List. Therefore, an appropriate replacement or adjustment
procedure can easily be referred to a PL No. and vice versa. For example, the replacement or adjustment procedure of Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.
CAUTION
4.
NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.
Reference: Used when other explanations are given.
Purpose: Used to describe the purpose of the Adjustment.
Safety Critical Components (SCC):
Safety Critical Components are components, such as static-sensitive integrated circuit chips,
that require special precautions to prevent them from being damaged. Follow the regulations
regarding Safety Critical Components set by FUJI XEROX Co., Ltd.
Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure
under this title applies to machines with Tag 1V.
This component stores all the important customer information that is input after the installation.
When replacing this component, follow the procedures in Section 4 Repairs and Adjustments.
Make absolutely sure that no customer information gets revealed.
Table 1
Symbol
Description
Illustration 1: Indicates that a specific part has been modified by the
tag number within the circle.
Figure 1 Illustration 1
Illustration 2: Indicates that the configuration of the part shown is the
configuration before the part was modified by the number within the
circle.
Figure 2 Illustration 2
5.
b.
c.
d.
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June, 2008
4-30
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2.
3.
Figure 1
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June, 2008
4-31
REP 1.1.1
4.
Figure 2
Replacement
1.
REP 1.1.1
June, 2008
4-32
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3.
Remove the screws (3) that secure the Clutch Bracket (Figure 2).
1 Remove the screws (3).
2.
Figure 2
Figure 1
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REP 2.2.1
4.
Replacement
1.
2.
When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of
Tray 1 Feed Clutch (Figure 4).
Figure 4
Figure 3
REP 2.2.1
June, 2008
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4.
2.
Remove Tray 1.
3.
Figure 2
Figure 1
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June, 2008
4-35
REP 2.3.1
Replacement
1.
2.
When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the
Tray 1 Feed Roll (Figure 3).
Remove Tray 1.
2.
3.
Remove the Sensor Housing of the Tray 1 No Paper Sensor (REP 2.7.1).
4.
Open the Tray 1 Access Cover on the left side of the machine.
Figure 3
June, 2008
4-36
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5.
Replacement
1.
2.
Insert the Connector Housing of the Tray 1 Interlock Switch into the square hole of the
frame (Figure 2).
4 Move the wire harness toward you and disconnect the connector.
A Square hole
Figure 2
Figure 1
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4-37
REP 2.5.1
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove Tray 1.
2.
3.
Figure 2
Replacement
1.
Figure 1
REP 2.7.1
June, 2008
4-38
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2.
3.
4.
Figure 1
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June, 2008
4-39
REP 2.8.1
5.
6.
Figure 3
Figure 2
REP 2.8.1
June, 2008
4-40
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7.
Figure 4
Replacement
1.
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June, 2008
4-41
REP 2.8.1
REP 2.8.1
June, 2008
4-42
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1.
2.
3.
4.
5.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
NOTE: Attach the attachment in the ROS Replacement Kit to a Stubby Driver to remove the
screws (Figure 1).
Figure 2
Figure 1
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4-43
REP 3.1.1
6.
7.
Figure 4
Figure 3
Replacement
1.
REP 3.1.1
June, 2008
4-44
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2.
When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with
the cavity in the frame (Figure 2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
Replacement
1.
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4-45
REP 4.1.1
5.
2.
Remove Tray 1.
3.
4.
Figure 2
Figure 1
REP 4.2.1
June, 2008
4-46
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Replacement
1.
2.
Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame
(Figure 3).
A Square hole
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
5.
Figure 3
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June, 2008
4-47
6.
7.
Figure 2
Figure 1
REP 4.2.2
June, 2008
4-48
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Replacement
1.
2.
Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure
3).
A Square hole
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
5.
Figure 3
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4-49
6.
7.
Remove the Tapping Screws that secure the Corotron Block (Figure 2).
2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the
arrow.
Figure 1
REP 4.3.1
Figure 2
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8.
9.
Figure 3
Figure 4
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4-51
REP 4.3.1
Replacement
3.
1.
2.
Perform the following steps to install the Corotron Block (Figure 5).
Attach the cables (Ground/Detack/Transfer) to the Corotron Block hooks as shown in Figure 6.
Figure 6
Figure 5
REP 4.3.1
June, 2008
4-52
Reissue
WorkCentre 5016, 5020
4.
When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Housing into the square holes of the Corotron Bracket (Figure 7).
2.
3.
Figure 7
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-53
4.
5.
Figure 2
Figure 3
Replacement
1.
REP 4.4.1
June, 2008
4-54
Reissue
WorkCentre 5016, 5020
3.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-55
REP 5.1.1
4.
Replacement
1.
2.
Figure 3
Figure 4
REP 5.1.1
June, 2008
4-56
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Harness
Screw
Cover
Reissue
WorkCentre 5016, 5020
June, 2008
4-57
REP 5.1.2
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Screw
Sensor Block
Tab
Notch
Cover
June, 2008
4-58
Reissue
WorkCentre 5016, 5020
3.
4.
White Wire
Screw
Terminal
Screw
Terminal
Reissue
WorkCentre 5016, 5020
June, 2008
4-59
REP 5.1.3
5.
6.
1 Remove 2 Screws.
Remove the Fuser Lamp by pulling it through the Fuser Roll (Figure 5).
NOTE: Do not lose the Fuser Lamp Mount.
Screws
Fuser Lamp
Replacement
Figure 4 Removing the Fuser Lamp Housing
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
REP 5.1.3
June, 2008
4-60
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
Cover Mount
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
2.
Fuser Cover
Fuser Cover
Screw
Screws
Reissue
WorkCentre 5016, 5020
June, 2008
4-61
REP 5.1.4
4.
Remove the Fuser Roll Retaining Rings and Drive Gear (Figure 4).
5.
Remove the Fuser Roll by pulling it through the Bushings in the Frame (Figure 5).
Bushing
Fuser Roll
Frame
Fuser Roll
Drive Gear
Figure 5 Removing the Fuser Roll
Retaining Ring
REP 5.1.4
June, 2008
4-62
Reissue
WorkCentre 5016, 5020
Replacement
CAUTION
Make sure the stripper fingers are oriented correctly when reinstalling the Stripper Finger
Assembly, as shown in Figure 7.
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
1.
Reissue
WorkCentre 5016, 5020
June, 2008
4-63
REP 5.1.4
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Levers
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
2.
Replacement
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
NOTE: When installing the Fuser Roll, see REP 5.1.4.
1.
REP 5.1.5
June, 2008
4-64
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-65
REP 6.1.1
4.
5.
Figure 3
Figure 2
REP 6.1.1
June, 2008
4-66
Reissue
WorkCentre 5016, 5020
6.
Replacement
1.
2.
When installing the Connector Cover, insert the stud of the Connector Cover into the hole
in the frame (Figure 5).
3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the
Fuser Exit Sensor.
4 Remove the J153 wire harness from the Exit Transport.
J153
Figure 5
Figure 4
Reissue
WorkCentre 5016, 5020
June, 2008
4-67
REP 6.1.1
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Figure 1
REP 6.1.2
June, 2008
4-68
Reissue
WorkCentre 5016, 5020
4.
5.
Figure 3
Figure 2
Reissue
WorkCentre 5016, 5020
June, 2008
4-69
REP 6.1.2
6.
Replacement
1.
2.
When installing the Connector Cover, insert the stud of the Connector Cover into the hole
in the frame (Figure 5).
Figure 4
REP 6.1.2
June, 2008
4-70
Reissue
WorkCentre 5016, 5020
3.
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Tape the Bypass Tray so that it cannot open by itself (Figure 1).
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-71
REP 7.1.1
5.
6.
Figure 4
Figure 3
REP 7.1.1
June, 2008
4-72
Reissue
WorkCentre 5016, 5020
7.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Replacement
1.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-73
3.
Figure 2
Replacement
1.
REP 7.5.1
June, 2008
4-74
Reissue
WorkCentre 5016, 5020
3.
2.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-75
REP 8.1.1
4.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 3).
5.
Figure 4
Figure 3
REP 8.1.1
June, 2008
4-76
Reissue
WorkCentre 5016, 5020
6.
Replacement
1.
2.
When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new
one (Figure 6).
A EP ROM (U2)
Figure 5
Figure 6
Reissue
WorkCentre 5016, 5020
June, 2008
4-77
REP 8.1.1
5.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
Figure 1
REP 8.1.2
June, 2008
4-78
Reissue
WorkCentre 5016, 5020
6.
7.
Figure 4
Figure 3
Reissue
WorkCentre 5016, 5020
June, 2008
4-79
REP 8.1.2
8.
9.
Figure 5
Figure 6
Replacement
1.
REP 8.1.2
June, 2008
4-80
Reissue
WorkCentre 5016, 5020
3.
NOTE: The following procedure is for the WorkCentre 5020 (DADF/Network) only. If you have
a WorkCentre 5016, or 5020 with Platen only, see REP 8.1.1.
Screw (10)
WARNING
EMI Cover
Cable Clip
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
CAUTION
Static electricity may damage electrical parts. Always wear an anti-static wrist band during service. If a wrist band is not available, touch a metallic section to discharge the static electricity.
1.
2.
On the right of the machine, remove the Screws holding the USB Connectors (Figure 1).
1 Remove the Screws (2).
Reissue
WorkCentre 5016, 5020
June, 2008
4-81
REP 8.1.3
4.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 4).
1 Disconnect the Flexible Print Cables (2).
2 Remove the Cores (2).
b.
Disconnect all the Connectors from the right side of the SLCC PWB.
c.
Remove 6 Screws and disconnect the SLCC PWB from the LVPS.
AIOC PWB
Connectors
Screw (6)
Connectors
LVPS
REP 8.1.3
June, 2008
4-82
Reissue
WorkCentre 5016, 5020
Replacement
NOTE: If you do not transfer the EPROMs, the existing NVM values for skew, copy quality, etc. will be lost.
1.
2.
When replacing the SLCC PWB, transfer the EPROMs (3) from the old PWB to the new
one (Figure 5).
NOTE: If one or more of the EPROMs are damaged during replacement or the information is courpt after replacement, refer to the Reprogaming the EPROMS on the SLCC
PWB Table 1 in Section 6, to reprogram the EPROMs. Customer settings must be reprogramed manually.
EPROM
EPROM
EPROM
Figure 5 Transferring the EPROMs
Reissue
WorkCentre 5016, 5020
June, 2008
4-83
REP 8.1.3
5.
Remove the Tapping Screws that secure the Contact Block (Figure 2).
1 Release the hook to remove the Harness Block.
2 Remove the Tapping Screws (2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
3.
4.
REP 8.2.1
June, 2008
4-84
Reissue
WorkCentre 5016, 5020
6.
7.
Figure 4
Figure 3
Reissue
WorkCentre 5016, 5020
June, 2008
4-85
REP 8.2.1
Replacement
3.
1.
2.
Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5).
When installing the HVPS and Contact Block, insert the slot of the Contact Block into the
guide of the frame (Figure 6).
A Slot
Figure 6
Figure 5
REP 8.2.1
June, 2008
4-86
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Replacement
1.
Reissue
WorkCentre 5016, 5020
June, 2008
4-87
REP 8.2.2
3.
Remove the screws that secure the Control Panel (Figure 2).
1 Remove the screws (3).
2.
Figure 2
Figure 1
REP 8.3.1
June, 2008
4-88
Reissue
WorkCentre 5016, 5020
4.
Replacement
1 Slide the rear of the Control Panel in the direction of the arrow.
1.
2.
When installing the Control Panel, attach the Control Panel hooks (3) to the IIT Frame
(Figure 4).
3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).
A Spring - On top
B Hook - Below
Figure 3
Figure 4
Reissue
WorkCentre 5016, 5020
June, 2008
4-89
REP 8.3.1
3.
Thread the wire harness of the Control Panel as shown (Figure 5).
2.
3.
Figure 5
Figure 1
June, 2008
4-90
Reissue
WorkCentre 5016, 5020
4.
Figure 2
Replacement
1.
Reissue
WorkCentre 5016, 5020
June, 2008
4-91
REP 8.4.1
REP 8.4.1
June, 2008
4-92
Reissue
WorkCentre 5016, 5020
Replacement
1.
2.
Perform the following steps to install the Output Tray (Figure 2).
1 Insert the tabs (2) into the square hole of the frame.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-93
REP 9.1.1
Replacement
1.
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
REP 9.1.2
June, 2008
4-94
Reissue
WorkCentre 5016, 5020
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
NOTE: After removing the Rear Cover, it is not necessary to save the Data Plate with the
machine serial number. The serial number can also be obtained by opening Left Side Cover
and looking toward the back (bar code label) or by entering Diagnostics. See GP1.
1.
Figure 2
Replacement
1.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-95
REP 9.2.1
Replacement
1.
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
REP 9.2.2
June, 2008
4-96
Reissue
WorkCentre 5016, 5020
Replacement
NOTE: The Platen Cover comes as a kit, consisting of a Platen Cover and a Platen Cushion
(Figure 1).
WARNING
1.
Place the Platen Cushion on the Platen Glass, with the adhesive strips facing up.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
2.
3.
Position the Platen Cushion against the back left corner of the Platen Glass (Figure 1).
1.
4.
Insert the mounting posts (Figure 1) of Platen Cover into the mounting holes.
5.
Carefully lower the Platen Cover down onto the Platen Cushion. Press down evenly to
ensure good adhesion.
Remove the Platen Cover (PL 10.1) (Figure 1) by lifting it straight up.
Platen Cover
mounting posts
Platen Cushion
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-97
REP 10.1.1
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Remove the screws that secure the IIT Upper Cover (Figure 1).
1 Remove the screws (7).
2 Remove the Tapping Screws (2).
3 Remove the cap.
Figure 2
Replacement
1.
Figure 1
REP 10.2.1
June, 2008
4-98
Reissue
WorkCentre 5016, 5020
4.
At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does
not come loose (Figure 2).
1 Secure the Carriage Cable with 2 pieces of tape.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
At the left side of the IIT Carriage, secure the Carriage Cable with tape so that it does not
come loose (Figure 1).
1 Move the IIT Carriage to the rear notch of the IIT Frame.
2 Secure the Carriage Cable with 2 pieces of tape.
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-99
REP 10.3.1
5.
While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it
(Figure 3).
6.
Use pieces of tape to secure the Carriage Cable (silver) that was disconnected in step 5
so that it does not get separated from the pulley of the IIT Carriage (Figure 4).
1 Pulley
Figure 4
Figure 3
REP 10.3.1
June, 2008
4-100
Reissue
WorkCentre 5016, 5020
7.
While maintaining tension on the Carriage Cable (black) at the front right side, disconnect
it (Figure 5).
8.
Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7
so that it does not get separated from the pulley of the IIT Carriage (Figure 6).
A Pulley
Figure 6
Figure 5
Reissue
WorkCentre 5016, 5020
June, 2008
4-101
REP 10.3.1
9.
While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it
(Figure 7).
10. Use tape to secure the Carriage Cable (black) that was disconnected in step 9 so that it
does not get separated from the Cable Supply Drum (Figure 8).
Figure 8
Figure 7
REP 10.3.1
June, 2008
4-102
Reissue
WorkCentre 5016, 5020
11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect
it (Figure 9).
12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it
does not get separated from the Cable Supply Drum (Figure 10).
Figure 9
Reissue
WorkCentre 5016, 5020
Figure 10
June, 2008
4-103
REP 10.3.1
13. Turn the left side of the IIT Carriage face up.
Replacement
14. Disconnect the Flexible Print Cable connectors (2) (Figure 11).
1.
2.
Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow
(Figure 12).
A Rail Contact
Figure 11
Figure 12
REP 10.3.1
June, 2008
4-104
Reissue
WorkCentre 5016, 5020
3.
Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown
(Figure 13).
2.
3.
4.
Figure 13
Figure 1 Removing the Core Clip
Reissue
WorkCentre 5016, 5020
June, 2008
4-105
5.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 2).
6.
1 Peel off the pieces of tape to remove the Flexible Print Cable.
2 Slide the Flexible Print Cable through the hole in the IIT Frame.
Figure 2
Figure 3
Replacement
1.
REP 10.3.2
June, 2008
4-106
Reissue
WorkCentre 5016, 5020
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-107
REP 10.6.1
5.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
Figure 3
Replacement
1.
June, 2008
4-108
Reissue
WorkCentre 5016, 5020
5.
Replacement
1.
2.
Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure 2).
Figure 1
Figure 2
Reissue
WorkCentre 5016, 5020
June, 2008
4-109
REP 10.7.1
3.
Wind the Carriage Cables around the Drum and secure them with tape (Figure 3).
4.
Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding
Schematic (Figure 5).
5.
Secure the Cables with pieces of tape so that they do not become loose (see Figure 1).
Figure 3
Figure 4
REP 10.7.1
June, 2008
4-110
Reissue
WorkCentre 5016, 5020
2.
3.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-111
4.
5.
Figure 2
REP 10.7.2
Figure 3
June, 2008
4-112
Reissue
WorkCentre 5016, 5020
6.
Figure 4
Replacement
1.
Reissue
WorkCentre 5016, 5020
June, 2008
4-113
REP 10.7.2
REP 10.7.2
June, 2008
4-114
Reissue
WorkCentre 5016, 5020
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
1.
2.
3.
Lift the front side of Tray 2 and remove the tray (Figure 1).
1.
Figure 1
Replacement
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-115
2.
3.
Figure 2
Figure 3
REP 11.1.2
June, 2008
4-116
Reissue
WorkCentre 5016, 5020
4.
Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure 4).
2.
Figure 4
Replacement
1.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-117
3.
Replacement
1.
2.
When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in
the Tray 2 Feed Roll (Figure 3).
Figure 2
Figure 3
REP 11.4.1
June, 2008
4-118
Reissue
WorkCentre 5016, 5020
3.
2 Remove the Tray 2 Retard Roll Housing from the tabs (2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-119
REP 11.4.2
4.
5.
Figure 3
REP 11.4.2
Figure 4
June, 2008
4-120
Reissue
WorkCentre 5016, 5020
Replacement
3.
1.
2.
When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the
Tray 2 Retard Roll (Figure 5).
A Holder Arm
B Tray 2 Retard Roll
Figure 6
Figure 5
Reissue
When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises
when the Holder Arm is pressed (Figure 6).
June, 2008
4-121
REP 11.4.2
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove the IOT from the Single Tray Module (REP 11.1.2).
2.
3.
4.
Figure 1
REP 11.5.1
June, 2008
4-122
Reissue
WorkCentre 5016, 5020
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-123
REP 11.5.2
3.
WARNING
4 Release the tab on the gear, and remove the gear together with the STM Feed Clutch.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Replacement
1.
Figure 1
REP 11.6.1
June, 2008
4-124
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Replacement
1.
Figure 1
Reissue
WorkCentre 5016, 5020
June, 2008
4-125
REP 11.6.2
Remove Tray 1.
2.
3.
Figure 1
Replacement
1.
REP 11.7.1
June, 2008
4-126
Reissue
WorkCentre 5016, 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
2.
Figure 2 (j0hu41302)
Figure 1 (johu41301)
Reissue
WorkCentre 5016, 5020
June, 2008
4-127
REP 13.1.1
2.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Figure 3 (j0hu41303)
Replacement
1.
Figure 1 (j0hu41304)
June, 2008
4-128
Reissue
WorkCentre 5016, 5020
Replacement
1.
2.
Adjust the Platen Glass for the correct gap between it and the Registration Guide.
3.
Slowly lower the ADF/DADF and press it onto the Platen Cushion.
Figure 2 (j0hu41305)
Reissue
WorkCentre 5016, 5020
June, 2008
4-129
REP 13.1.2
4.
ii.
iii.
WARNING
iv.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
v.
1.
2.
3.
Figure 2 (j0hu41307)
Figure 1 (j0hu41306)
REP 13.2.1
June, 2008
4-130
Reissue
WorkCentre 5016, 5020
5.
ii.
6.
Figure 4 (j0hu41309)
Figure 3 (j0hu41308)
Reissue
WorkCentre 5016, 5020
June, 2008
4-131
REP 13.2.1
7.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 5 (j0hu41310)
Replacement
1.
June, 2008
4-132
Reissue
WorkCentre 5016, 5020
4.
3.
1.
CN2
2.
CN3
CN5
NOTE: The configuration of the ADF PWB on the WorkCentre 5020 (DADF/Network) is slightly different, but the Connector reference numbers are the same.
i.
Figure 1 (j0hu41311)
Figure 2 (j0hu41312)
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June, 2008
4-133
REP 13.2.2
4.
3.
1.
1.
2.
2.
3.
Figure 3 (j0hu41313)
Figure 4 (j0hu41314)
REP 13.2.2
June, 2008
4-134
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4.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove the Front Cover while pressing the sections indicated by the arrows ([Figure 1]).
1.
2.
3.
Figure 5 (j0hu41315)
Replacement
1.
Figure 1 (j0hu41316)
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June, 2008
4-135
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove the Rear Cover while pressing the sections indicated by the arrow ([Figure 1]).
1.
2.
3.
Figure 1 (j0hu41317)
June, 2008
4-136
Reissue
WorkCentre 5016, 5020
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
b.
c.
d.
Remove the
Solenoid
Replacement
Reissue
WorkCentre 5016, 5020
1.
Install the DADF Eject Roller Solenoid and ensure that the Solenoid linkage is properly
install into the Eject Roller control arm.
2.
Perform the remainder of the replacement procedure in reverse order of the removal procedure.
June, 2008
4-137
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
If you have a WorkCentre 5020 (DADF/Network), you must remove the EMI Cover (10
Screws) and then remove the Cable Band from the EMI Cover (REP 8.1.3)
3.
2.
Figure 2 (j0hu41302)
Figure 1 Disconnecting the DADF Cable
REP 13.2.6
June, 2008
4-138
Reissue
WorkCentre 5016, 5020
2.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 3 (j0hu41303)
Loosen the screw
(1)
Replacement
1.
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WorkCentre 5016, 5020
June, 2008
4-139
ii.
iii.
iv.
v.
5.
ii.
Figure 2 (j0hu41307)
REP 13.2.7
June, 2008
4-140
Reissue
WorkCentre 5016, 5020
6.
7.
Figure 4 (j0hu41309)
Figure 5 (j0hu41310)
Replacement
1.
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WorkCentre 5016, 5020
June, 2008
4-141
REP 13.2.7
4.
ii.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 1 (j0hu41311)
REP 13.2.8
June, 2008
4-142
Reissue
WorkCentre 5016, 5020
5.
CN3
Remove
the Solenoid
Bracket
CN5
CN7
i.
ii.
b.
c.
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WorkCentre 5016, 5020
June, 2008
4-143
REP 13.2.8
8.
ii.
iii.
Figure 4 (j0hu41313)
Figure 5 (j0hu41314)
REP 13.2.8
June, 2008
4-144
Reissue
WorkCentre 5016, 5020
9.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Raise the Document Tray Assembly in the direction of the arrow ([Figure 1]).
1.
Figure 6 (j0hu41315)
Replacement
1.
Figure 1 (j0hu41339)
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WorkCentre 5016, 5020
June, 2008
4-145
2.
2.
2.
3.
4.
Figure 2 (j0hu41318)
Figure 3 (j0hu41319)
Replacement
1.
REP 13.3.1
June, 2008
4-146
Reissue
WorkCentre 5016, 5020
WARNING
The ADF must be removed. There is danger when removing a Counter Balance that is in
closed state because the compressed spring may get released suddenly.
1.
2.
3.
4.
Figure 1 (j0hu41320)
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WorkCentre 5016, 5020
June, 2008
4-147
REP 13.3.2
2.
1.
2.
WARNING
The ADF/DADF must be removed. There is danger when removing a Counter Balance
that is in closed state because the compressed spring may get released suddenly.
1.
2.
Figure 2 (j0hu41321)
Replacement
1.
June, 2008
4-148
Reissue
WorkCentre 5016, 5020
3.
2.
Remove the screws that secure the Right Counter Balance (Figure 2).
1.
2.
3.
Figure 1 (j0hu41322)
Figure 2 (j0hu41323)
Replacement
Reissue
WorkCentre 5016, 5020
1.
2.
June, 2008
4-149
REP 13.3.3
3.
Disconnect the
connectors
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Raise the Document Tray Assembly in the direction of the arrow (Figure 1).
i.
Disconnect the
connectors
Figure 2 (j0hu41318)
Figure 1 (j0hu41339)
REP 13.3.4
June, 2008
4-150
Reissue
WorkCentre 5016, 5020
2.
1.
2.
3.
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1
Remove screws
(2)
1.
2.
2.
3.
4.
Replacement
1.
Figure 1 (j0hu41324)
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WorkCentre 5016, 5020
June, 2008
4-151
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 1 (j0hu41325)
June, 2008
4-152
Reissue
WorkCentre 5016, 5020
2.
3.
a.
b.
Remove the Retard Roll together with the Bearings (Figure 3).
1.
Figure 3 (j0hu41327)
Figure 2 (j0hu41326)
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WorkCentre 5016, 5020
June, 2008
4-153
REP 13.8.1
2.
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
2.
Figure 4 (j0hu41328)
Replacement
1.
2.
After a replacement, enter the Diagnostic Mode How to Enter the Diagnostic Mode and
clear the simplex and duplex feed counters.
Figure 1 (j0hu41329)
June, 2008
4-154
Reissue
WorkCentre 5016, 5020
3.
4.
a.
1.
b.
2.
c.
Figure 3 (j0hu41331)
Figure 2 (j0hu41330)
Reissue
WorkCentre 5016, 5020
June, 2008
4-155
REP 13.9.1
3.
4.
1.
a.
2.
b.
3.
Figure 5 (j0hu41333)
Figure 4 (j0hu41332)
Replacement
1.
2.
After a replacement, enter the Diagnostic Mode and clear the simplex and duplex feed
counters.
REP 13.9.1
June, 2008
4-156
Reissue
WorkCentre 5016, 5020
Purpose
Purpose
To set the right amount of edge erase at the lead edge and trail edge, as well as at both sides
(left/right) of the image.
Check
NOTE: Do the IOT Lead Edge/Side Edge Registration adjustment first.
Check
1.
Specify a tray that contains paper, leave the platen cover open, and make a completely
black copy by not putting any document on the glass.
2.
Check that the white portion at the lead edge, trail edge, and both sides of the copy are all
2mm wide.
Adjustment
1.
Enter the Diagnostic Mode and adjust the following NVM. Increasing the value will
increase the amount of edge erase.
Table 1
Chain Func
Name
Min
Initial
Max
Step
16
32
0.254mm
59
60
16
32
0.145mm
63
16
32
0.145mm
Reissue
WorkCentre 5016, 5020
Enter the Diagnostic Mode and check the Controller Firmware version xxx using Chain-Function [29-50].
Adjustment
[USB Connection]
1.
2.
3.
4.
Turn the power ON, and the Add USB Device window will appear on the PC. Click the
[Cancel] button when the New Hardware Detected Wizard window is displayed.
5.
6.
The [Firmware Update Tool (Printer Model And File Selection)] is displayed. Select the
machine model and the downloaded Firmware file, and then click [Next].
7.
8.
The [Firmware Update Tool (Updating...)] window is displayed indicating the data transfer
in progress. Once the upgrade is completed, the [Firmware Update Tool (Result)] window
is displayed. Click the [Finish] button.
June, 2008
4-157
3.
Purpose
Check that the measured values for lead edge (A) and side edge (B) meet the specifications of the corresponding mode.
To obtain the home position in the IIT lead edge (slow scan)/IIT side edge (fast scan) direction.
Check
1.
Set the Test Pattern 499T247 (A3) on the platen, so that there is no gap between it and
the Rear Registration Guide. Make 3 copies using 100% R/E and A3 SEF paper.
2.
Measure the lead edge and side edge of the 3rd copy (Figure 1).
Table 1 Specification
Item
Simplex
MSI
10 1.6mm
10 2.2mm
5 2.1mm
5 3.0mm
Adjustment
1.
Enter the Diagnostic Mode, and use the following Chain Functions to perform adjustments
until the measured values for lead edge (A) and side edge (B) registration are within the
specifications.
When the measured value is short, reduce the setting value.
When the measured value is long, increase the setting value.
Table 2
Chain Func
Sub
Name
System
Value
Initial
Max. Value
1 Count
Min.
20
PH
60
30
0.146mm
20
41
PH
60
30
0.146mm
20
42
PH
60
30
0.146mm
20
43
PH
60
30
0.146mm
20
ROS
99
50
0.254mm
21
ROS
99
50
0.254mm
22
ROS
99
50
0.254mm
26
ROS
99
50
0.254mm
2.
After the adjustment, again set the Test Pattern 499T247 (A3) on the platen so that there
is no gap between it and the Rear Registration Guide. Make a copy using 100% R/E and
A3 SEF paper.
3.
Repeat the procedure until the measured values for lead edge (A) and side edge (B) are
within the specifications.
ADJ 10.3.1
June, 2008
4-158
Reissue
WorkCentre 5016, 5020
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
Adjustment
1.
2.
Adjust until the Carriage Assembly and the IIT Under Cover are parallel (Figure 1).
1 Loosen the Stop Screw.
2 Move the Carriage Assembly all the way to the right.
3 Turn the Adjustment Screw to adjust.
4 Tighten the Stop Screw.
Reference: Turning the Adjustment Screw counterclockwise moves the front of the Carriage Assembly to the left.
Reissue
WorkCentre 5016, 5020
3.
Return the machine to its original state, and make a copy in Platen Mode.
4.
June, 2008
4-159
ADJ 11.1.1
Purpose
To correct the alignment of the ADF/DADF and correct the movement of the document.
Adjustment
1.
2.
Change the position of the Right Counter Balance to adjust the skew amount (Figure 1).
1.
2.
3.
ADJ 13.1.1
June, 2008
4-160
Reissue
WorkCentre 5016, 5020
Reissue
WorkCentre 5016, 5020
June, 2008
4-161
ADJ 13.1.1
ADJ 13.1.1
June, 2008
4-162
Reissue
WorkCentre 5016, 5020
5 Parts List
Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................
Parts Lists
5-7
Paper Transport
PL 2.1 Tray 1...................................................................................................................
PL 2.2 Tray 1 Frame Accessory......................................................................................
PL 2.3 Tray 1 Components (1 OF 2) ...............................................................................
PL 2.4 Tray 1 Components ( 2 OF 2)..............................................................................
PL 2.5 Tray 1 Frame Components..................................................................................
PL 2.6 Tray 1 Frame Components (2 OF 2) ...................................................................
PL 2.7 No Paper Sensor Housing ...................................................................................
PL 2.8 Registration..........................................................................................................
PL 2.9 Registration Component ......................................................................................
5-8
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16
ROS
PL 3.1 ROS .....................................................................................................................
5-17
CRU
PL 4.1 Drum Cartridge ....................................................................................................
PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................
PL 4.3 Transfer ...............................................................................................................
PL 4.4 Transfer Corotron Housing Component...............................................................
5-22
Exit Transport
PL 6.1 Exit Transport ......................................................................................................
PL 6.2 Exit Transport Component (Simplex)...................................................................
PL 6.3 Exit Transport Component (Duplex) ....................................................................
5-23
5-24
5-25
5-36
5-37
5-38
5-39
5-40
5-41
5-42
5-43
5-44
5-45
5-46
5-47
5-48
5-49
5-50
5-51
Stand
5-18
5-19
5-20
5-21
Fuser
PL 5.1 Fuser....................................................................................................................
Cover
PL 9.1 Front / Top Cover.................................................................................................
PL 9.2 Rear / Right Cover and NOHAD Fan ...................................................................
IIT
Drive
PL 1.1 IOT Motor.............................................................................................................
5-35
5-26
5-27
5-28
5-29
5-30
5-31
5-52
ADF/DADF
PL 13.1 ADF/DADF Accessory .......................................................................................
PL 13.2 Component, Cover.............................................................................................
PL 13.3 Base Cover Component.....................................................................................
PL 13.4 Feeder Component ............................................................................................
PL 13.5 Lower Feeder Component .................................................................................
PL 13.6 Retard Roll Component .....................................................................................
PL 13.7 Lower Feeder Assembly ....................................................................................
PL 13.8 Retard Roll Assembly ........................................................................................
PL 13.9 Upper Feeder Assembly ....................................................................................
PL 13.10 Document Tray ................................................................................................
5-53
5-54
5-55
5-56
5-57
5-58
5-59
5-60
5-61
5-62
Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................
5-63
5-64
Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................
PL 8.2 HVPS, Interlock Switch, Duplex PWB .................................................................
PL 8.3 Control Panel Accessory .....................................................................................
Reissue
WorkCentre 5016, 5020
5-32
5-33
5-34
June, 2008
5-1
Parts Lists
Parts Lists
June, 2008
5-2
Reissue
WorkCentre 5016, 5020
Introduction
Table 1
Overview
Abbreviation
The Parts List section identifies all part numbers and the corresponding location of all spared
subsystem components.
R/E
Reduction/Enlargement
REF:
Refer to
SCSI
Organization
W/
With
Parts Lists
W/O
Without
Each item number in the part number listing corresponds to an item number in the related
illustration. All the parts in a given subsystem of the machine will be located in the same
illustration or in a series of associated illustrations.
Meaning
Table 2
Operating Companies
Abbreviation
This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
in the machine. A part number listing of the connectors is included.
AO
Americas Operations
NASG - US
Common Hardware
NASG Canada
XE
Xerox Europe
The common hardware is listed in alphabetical order by the letter or letters used to identify
each item in the part number listing and in the illustrations. Dimensions are in millimeters
unless otherwise identified.
Meaning
Symbology
Part Number Index
Symbology used in the Parts List section is identified in the Symbology section.
This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found.
Other Information
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide
information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation
Meaning
A3
A4
A5
AD
Auto Duplex
AWG
EMI
GB
Giga Byte
KB
Kilo Byte
MB
Mega Byte
MM
Millimeters
MOD
NOHAD
PL
Parts List
P/O
Part of
Reissue
WorkCentre 5016, 5020
June, 2008
5-3
Parts Lists
Introduction
Subsystem Information
Use of the Term Assembly
The term assembly will be used for items in the part number listing that include other itemized
parts in the part number listing. When the word assembly is found in the part number listing,
there will be a corresponding item number on the illustrations followed by a bracket and a
listing of the contents of the assembly.
Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.
Tag
The notation W/Tag in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as W/Tag, install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.
Parts Lists
Subsystem Information
June, 2008
5-4
Reissue
WorkCentre 5016, 5020
Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed
by the tag number within the circle (Figure 1). Information on the modification is in the Change
Tag Index.
A Tag number within a circle having a shaded bar and pointing to an item number shows that
the configuration of the part shown is the configuration before the part was changed by the Tag
number within the circle (Figure 2).
Reissue
WorkCentre 5016, 5020
June, 2008
5-5
Parts Lists
Symbology
A tag number within a circle with no apex shows that the entire drawing has been changed by
the tag number within the circle (Figure 3). Information on the modification is in the Change Tag
Index.
A tag number within a circle with no apex and having a shaded bar shows that the entire
drawing was the configuration before being changed by the tag number within the circle
(Figure 4).
Parts Lists
Symbology
June, 2008
5-6
Reissue
WorkCentre 5016, 5020
Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................
Parts Lists
Drive
PL 1.1 IOT Motor.............................................................................................................
5-7
Paper Transport
PL 2.1 Tray 1...................................................................................................................
PL 2.2 Tray 1 Frame Accessory......................................................................................
PL 2.3 Tray 1 Components (1 OF 2) ...............................................................................
PL 2.4 Tray 1 Components ( 2 OF 2)..............................................................................
PL 2.5 Tray 1 Frame Components..................................................................................
PL 2.6 Tray 1 Frame Components (2 OF 2) ...................................................................
PL 2.7 No Paper Sensor Housing ...................................................................................
PL 2.8 Registration..........................................................................................................
PL 2.9 Registration Component ......................................................................................
5-8
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16
5-18
5-19
5-20
5-21
5-22
5-23
5-24
5-25
5-52
ADF/DADF
Exit Transport
PL 6.1 Exit Transport ......................................................................................................
PL 6.2 Exit Transport Component (Simplex)...................................................................
PL 6.3 Exit Transport Component (Duplex) ....................................................................
5-45
5-46
5-47
5-48
5-49
5-50
5-51
5-17
Fuser
PL 5.1 Fuser....................................................................................................................
5-38
5-39
5-40
5-41
5-42
5-43
5-44
CRU
PL 4.1 Drum Cartridge ....................................................................................................
PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................
PL 4.3 Transfer ...............................................................................................................
PL 4.4 Transfer Corotron Housing Component...............................................................
IIT
PL 10.1 IIT Accessory .....................................................................................................
PL 10.2 IIT Component (1 OF 2).....................................................................................
PL 10.3 IIT Component (2 OF 2).....................................................................................
PL 10.4 IIT Upper Cover Cover Component ...................................................................
PL 10.5 IIT Under Cover Component..............................................................................
PL 10.6 IIT Carriage Component ....................................................................................
PL 10.7 Center Plate Component ...................................................................................
Stand
ROS
PL 3.1 ROS .....................................................................................................................
5-37
5-53
5-54
5-55
5-56
5-57
5-58
5-59
5-60
5-61
5-62
Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................
5-63
5-64
5-26
5-27
5-28
5-29
5-30
5-31
Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................
PL 8.2 HVPS, Interlock Switch, Duplex PWB .................................................................
PL 8.3 Control Panel Accessory .....................................................................................
PL 8.4 Control Panel Component ...................................................................................
5-32
5-33
5-34
5-35
Cover
PL 9.1 Front / Top Cover.................................................................................................
Reissue
WorkCentre 5016, 5020
5-36
June, 2008
5-1
Parts Lists
Parts Lists
June, 2008
5-2
Reissue
WorkCentre 5016, 5020
Part
Description
007K94880
120E22470
Reissue
WorkCentre 5016, 5020
June, 2008
5-3
Parts Lists
PL 1.1
PL 2.1 Tray 1
Item
1
2
3
4
Part
Description
050K62940
Tray 1 Assembly
Tray Stopper (Not Spared)
Label (P/O Item 1)
Tray 1 (P/O Item 1)
Parts Lists
PL 2.1
June, 2008
5-4
Reissue
WorkCentre 5016, 5020
Part
Description
848K01660
007K97780
007K97790
807E19430
809E73520
807E19440
013E25920
121K40770
801K25580
Reissue
WorkCentre 5016, 5020
June, 2008
5-5
Parts Lists
PL 2.2
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
013E25881
059K33051
059K32773
Parts Lists
PL 2.3
June, 2008
5-6
Reissue
WorkCentre 5016, 5020
Part
Description
019K07086
809E54170
Reissue
WorkCentre 5016, 5020
June, 2008
5-7
Parts Lists
PL 2.4
Part
Description
110E11580
130E87090
120E29540
Parts Lists
PL 2.5
June, 2008
5-8
Reissue
WorkCentre 5016, 5020
Part
Description
005E26740
006K25751
807E19460
059K48200
413W77559
809E54180
013E90840
013E32690
807E19450
Reissue
WorkCentre 5016, 5020
June, 2008
5-9
Parts Lists
PL 2.6
Part
Description
1
2
3
120E23791
130E87090
4
5
No Paper Actuator
Sensor Housing (Not Spared)
Tray 1 No Paper Sensor (REP
2.7.1)
Bracket (Not Spared)
Sensor Wire Harness (Not Spared)
Parts Lists
PL 2.7
June, 2008
5-10
Reissue
WorkCentre 5016, 5020
PL 2.8 Registration
Item
1
Part
Description
059K48250
Reissue
WorkCentre 5016, 5020
June, 2008
5-11
Parts Lists
PL 2.8
Part
Description
3
4
5
6
130K71230
7
8
9
121K39710
10
11
12
13
14
15
16
17
18
059K53230
Parts Lists
PL 2.9
June, 2008
5-12
Reissue
WorkCentre 5016, 5020
PL 3.1 ROS
Item
1
2
3
4
5
Part
Description
062K18161
Reissue
WorkCentre 5016, 5020
June, 2008
5-13
Parts Lists
PL 3.1
Part
Description
101R00432
106R01277
604K43851
Parts Lists
PL 4.1
June, 2008
5-14
Reissue
WorkCentre 5016, 5020
Part
Description
130K71400
122K94091
Reissue
WorkCentre 5016, 5020
June, 2008
5-15
Parts Lists
PL 4.2
PL 4.3 Transfer
Item
Part
Description
2
3
125K93751
014K83123
Parts Lists
PL 4.3
June, 2008
5-16
Reissue
WorkCentre 5016, 5020
Part
Description
125K93751
604K43810
Reissue
WorkCentre 5016, 5020
June, 2008
5-17
Parts Lists
PL 4.4
PL 5.1 Fuser
Item
Part
Description
1
2
126K23581
126K24411
3
4
5
6
7
8
122E92530
122E92550
022E30121
022K74110
130K71361
Parts Lists
PL 5.1
June, 2008
5-18
Reissue
WorkCentre 5016, 5020
Part
Description
059K48230
059K48240
Reissue
WorkCentre 5016, 5020
June, 2008
5-19
Parts Lists
PL 6.1
Part
Description
1
2
3
4
059K43000
059E99331
5
6
7
809E76520
013E30050
8
9
10
11
12
13
14
15
16
17
18
130E87090
604K43840
Parts Lists
PL 6.2
June, 2008
5-20
Reissue
WorkCentre 5016, 5020
Part
Description
059K43000
059E99331
809E76520
013E30050
130E87090
127K51590
423W06555
604K43840
Reissue
WorkCentre 5016, 5020
June, 2008
5-21
Parts Lists
PL 6.3
Part
Description
802K99450
Parts Lists
PL 7.1
June, 2008
5-22
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
604K43860
604K43870
Reissue
WorkCentre 5016, 5020
June, 2008
5-23
Parts Lists
PL 7.2
Part
Description
802K97500
2
3
4
5
059E03090
6
7
8
9
10
11
12
13
14
013E33260
023E26660
604K43860
Parts Lists
PL 7.3
June, 2008
5-24
Reissue
WorkCentre 5016, 5020
Part
Description
2
3
4
5
6
7
8
9
10
11
12
13
14
809E76630
059E03650
013E33260
807E21180
006K86440
604K43870
Reissue
WorkCentre 5016, 5020
June, 2008
5-25
Parts Lists
PL 7.4
Part
Description
1
2
3
4
5
8
9
10
11
12
13
14
15
16
17
18
19
20
807E17870
121E20950
059K54730
21
22
23
24
25
26
27
28
29
059K48260
604K43820
022E29860
604K45750
604K45770
604K45780
604K45790
Parts Lists
PL 7.5
June, 2008
5-26
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
3
050K58051
4
5
6
7
8
9
10
11
12
13
14
15
019K08890
604K43830
604K45740
604K45760
Reissue
WorkCentre 5016, 5020
June, 2008
5-27
Parts Lists
PL 7.6
Part
Description
1
2
3
4
5
6
7
8
110E11320
960K43421
960K44250
10
11
12
13
105E17391
105E17411
105E18010
105E18020
960K28611
Power Switch
Screw (With Washer) (Not Spared)
Inlet Bracket (Not Spared)
PWB Bracket (Not Spared)
Inlet (Not Spared)
CRUM ID Harness (Not Spared)
Inlet Wire Harness (Not Spared)
Billing Counter Harness (Not
Spared)
AIOC PWB (REP 8.1.1)
AIOC/Network PWB ((DADF Only))
(REP 8.1.3)
LVPS (220V) (REP 8.1.2)
LVPS (110V) (REP 8.1.2)
DADF LVPS (220V) (REP 8.1.2)
DADF LVPS (110V) (REP 8.1.2)
Choke Coil (Not Spared)
Power Cord (Not Spared)
Exit PWB
Parts Lists
PL 8.1
June, 2008
5-28
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
3
4
014K83141
105E17401
801K25570
5
6
7
8
9
10
11
HV Contact Block
HVPS (REP 8.2.1)
Left Hand Interlock Switch
Interlock Switch Wire Harness (Not
Spared)
Core (Not Spared)
Earth Plate (Not Spared)
Front Cover Interlock Switch (Not
Spared)
Earth Plate (Not Spared)
Harness Block (Not Spared)
Harness Block (Not Spared)
Core Clip (Not Spared)
Reissue
WorkCentre 5016, 5020
June, 2008
5-29
Parts Lists
PL 8.2
Part
Description
1
2
3
4
962K66150
802K97694
848K04904
896E58070
Parts Lists
PL 8.3
June, 2008
5-30
Reissue
WorkCentre 5016, 5020
Part
Description
960K32602
960K32783
960K38300
3
4
Reissue
WorkCentre 5016, 5020
June, 2008
5-31
Parts Lists
PL 8.4
Part
Description
1
2
3
4
848E04480
848K17300
5
6
7
8
9
10
11
848E04511
801E04660
105E12210
Exit Cover
Front Cover Assembly
Front Left Cover (REP 9.1.2)
Output Tray (Not Spared) (REP
9.1.1)
Right Top Cover (Not Spared)
Xerox Badge Plate (P/O Item 2)
IIT Support Bracket (Not Spared)
Duct (Not Spared)
Front Cover
Strap
Static Eliminator
Parts Lists
PL 9.1
June, 2008
5-32
Reissue
WorkCentre 5016, 5020
Part
Description
848E04501
2
3
4
5
848E04451
127K51632
053E93650
Reissue
WorkCentre 5016, 5020
June, 2008
5-33
Parts Lists
PL 9.2
Part
Description
604K47130
604K46500
Parts Lists
PL 10.1
June, 2008
5-34
Reissue
WorkCentre 5016, 5020
Part
Description
848K07410
604K44330
Reissue
WorkCentre 5016, 5020
June, 2008
5-35
Parts Lists
PL 10.2
Part
Description
041K95870
962K59950
809E79910
809E79920
Parts Lists
PL 10.3
June, 2008
5-36
Reissue
WorkCentre 5016, 5020
Part
Description
802K71882
090E02380
090E91720
815E08650
815E42250
Reissue
WorkCentre 5016, 5020
June, 2008
5-37
Parts Lists
PL 10.4
Part
Description
801K30780
801E05970
110E11551
Parts Lists
PL 10.5
June, 2008
5-38
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
4
5
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
868E12730
121K41690
122E92570
127K57140
Reissue
WorkCentre 5016, 5020
June, 2008
5-39
Parts Lists
PL 10.6
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
140E88751
22
23
Parts Lists
PL 10.7
June, 2008
5-40
Reissue
WorkCentre 5016, 5020
Part
Description
050K57701
896E41981
896E42140
Reissue
WorkCentre 5016, 5020
June, 2008
5-41
Parts Lists
PL 11.1
Part
Description
1
2
3
5
6
7
9
10
Parts Lists
PL 11.2
June, 2008
5-42
Reissue
WorkCentre 5016, 5020
Part
Description
038K89761
038K89821
Reissue
WorkCentre 5016, 5020
June, 2008
5-43
Parts Lists
PL 11.3
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
059K48430
059K48660
013E90840
003K15530
019K09250
18
19
20
21
22
003K15540
Parts Lists
PL 11.4
June, 2008
5-44
Reissue
WorkCentre 5016, 5020
Part
Description
110E11580
130E87090
120E28091
055K31090
960K28562
809E74030
Reissue
WorkCentre 5016, 5020
June, 2008
5-45
Parts Lists
PL 11.5
6
7
8
9
10
11
12
13
14
Part
Description
807E18360
059K48440
848K02140
013E32180
013E90840
807E18410
068K53590
127K52180
807E18380
807E18390
807E18400
Parts Lists
PL 11.6
June, 2008
5-46
Reissue
WorkCentre 5016, 5020
Part
Description
2
3
4
120E29630
130E87090
Reissue
WorkCentre 5016, 5020
June, 2008
5-47
Parts Lists
PL 11.7
Part
Description
017K93121
017K93132
017E12010
121E93360
017E98760
Parts Lists
PL 12.1
June, 2008
5-48
Reissue
WorkCentre 5016, 5020
Part
Description
022K74860
2
3
4
004E17510
Reissue
WorkCentre 5016, 5020
June, 2008
5-49
Parts Lists
PL 13.1
Part
Description
022K75730
059K55590
2
3
4
050K60800
5
6
7
8
050K63270
Parts Lists
PL 13.2
June, 2008
5-50
Reissue
WorkCentre 5016, 5020
Part
Description
2
3
4
5
6
7
8
9
10
11
960K42980
960K32370
962K60840
604K44340
059K55600
016E93560
003K86760
12
003K13560
003K15950
13
14
15
604K44350
16
17
18
19
20
21
22
059K55860
Reissue
WorkCentre 5016, 5020
June, 2008
5-51
Parts Lists
PL 13.3
Part
Description
2
3
4
5
Parts Lists
PL 13.4
June, 2008
5-52
Reissue
WorkCentre 5016, 5020
Part
Description
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
127K58700
127K57120
Reissue
WorkCentre 5016, 5020
June, 2008
5-53
Parts Lists
PL 13.5
Part
Description
1
2
3
4
5
6
7
8
9
10
Parts Lists
PL 13.6
June, 2008
5-54
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
059K55620
059K55630
059K55610
14
15
16
17
18
19
20
21
22
Reissue
WorkCentre 5016, 5020
June, 2008
5-55
Parts Lists
PL 13.7
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
809E56440
14
15
16
17
18
19
059E04080
Parts Lists
PL 13.8
June, 2008
5-56
Reissue
WorkCentre 5016, 5020
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
059K55640
25
26
27
28
29
30
31
32
33
34
35
36
37
121K41670
059E99690
110E11570
121K41650
121K41600
121K41660
Reissue
WorkCentre 5016, 5020
June, 2008
5-57
Parts Lists
PL 13.9
Part
Description
1
2
5
6
7
8
10
11
12
13
Parts Lists
PL 13.10
June, 2008
5-58
Reissue
WorkCentre 5016, 5020
Common Hardware
Item
Part
Description
AA
AB
AC
AD
AE
AF
AG
AH
AJ
AK
AL
AM
AN
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF
102W37178
102W38278
112W27898
113W20878
113W21478
113W27688
114W27678
114W27878
153W16088
153W16288
153W17688
153W17888
153W18088
153W18288
153W18488
153W27678
153W27878
153W28078
158W27678
158W27878
252W27450
354W15278
354W18278
354W19278
354W21278
354W24278
354W27254
354W27278
158W36878
158W36078
Reissue
WorkCentre 5016, 5020
June, 2008
5-59
Parts Lists
Common Hardware
Part Number
Part List
038K89761
PL 11.3
Part Number
Part List
038K89821
PL 11.3
003K13560
PL 13.3
041K95870
PL 10.3
003K15530
PL 11.4
050K57701
PL 11.1
003K15540
PL 11.4
050K58051
PL 7.6
003K15950
PL 13.3
050K60800
PL 13.2
003K86760
PL 13.3
050K62940
PL 2.1
004E17510
PL 13.1
050K63270
PL 13.2
005E26740
PL 2.6
053E93650
PL 9.2
006K25751
PL 2.6
055K31090
PL 11.5
006K86440
PL 7.4
059E03090
PL 7.3
007K94880
PL 1.1
059E03650
PL 7.4
007K97780
PL 2.2
059E04080
PL 13.8
007K97790
PL 2.2
059K32773
PL 2.3
013E25881
PL 2.3
059K33051
PL 2.3
013E25920
PL 2.2
059K43000
PL 6.2
013E30050
PL 6.2
059K43000
PL 6.3
013E30050
PL 6.3
059K48200
PL 2.6
013E32180
PL 11.6
059K48230
PL 6.1
013E32690
PL 2.6
059K48240
PL 6.1
013E33260
PL 7.3
059K48250
PL 2.8
013E33260
PL 7.4
059K48260
PL 7.5
013E90840
PL 11.4
059K48430
PL 11.4
013E90840
PL 2.6
059K48440
PL 11.6
013E90840
PL 11.6
059K48660
PL 11.4
014K83123
PL 4.3
059K53230
PL 2.9
014K83141
PL 8.2
059K54730
PL 7.5
016E93560
PL 13.3
059K55590
PL 13.2
017E12010
PL 12.1
059K55600
PL 13.3
017K93121
PL 12.1
059K55610
PL 13.7
017K93132
PL 12.1
059K55620
PL 13.7
017E98760
PL 12.1
059K55630
PL 13.7
019K07086
PL 2.4
059K55640
PL 13.9
019K08890
PL 7.6
059K55860
PL 13.3
019K09250
PL 11.4
059E99331
PL 6.2
022E29860
PL 7.5
059E99331
PL 6.3
022E30121
PL 5.1
059E99690
PL 13.9
022K74110
PL 5.1
062K18161
PL 3.1
022K74860
PL 13.1
068K53590
PL 11.6
022K75730
PL 13.2
090E02380
PL 10.4
023E26660
PL 7.3
090E91720
PL 10.4
Parts Lists
June, 2008
5-60
Reissue
WorkCentre 5016, 5020
Part Number
Part List
Part Number
Part List
101R00432
PL 4.1
130K71230
PL 2.9
105E12210
PL 9.1
130K71361
PL 5.1
105E17391
PL 8.1
130K71400
PL 4.2
105E17401
PL 8.2
130E87090
PL 11.5
105E17411
PL 8.1
130E87090
PL 11.7
105E18010
PL 8.1
130E87090
PL 6.3
105E18020
PL 8.1
130E87090
PL 6.2
106R01277
PL 4.1
130E87090
PL 2.7
110E11320
PL 8.1
130E87090
PL 2.5
110E11551
PL 10.5
140E88751
PL 10.7
110E11570
PL 13.9
413W77559
PL 2.6
110E11580
PL 11.5
423W06555
PL 6.3
110E11580
PL 2.5
604K43810
PL 4.4
120E22470
PL 1.1
604K43820
PL 7.5
120E23791
PL 2.7
604K43830
PL 7.6
120E28091
PL 11.5
604K43840
PL 6.2
120E29540
PL 2.5
604K43840
PL 6.3
120E29630
PL 11.7
604K43851
PL 4.1
121E20950
PL 7.5
604K43860
PL 7.2
121K39710
PL 2.9
604K43860
PL 7.3
121K40770
PL 2.2
604K43870
PL 7.2
121K41600
PL 13.9
604K43870
PL 7.4
121K41650
PL 13.9
604K44330
PL 10.2
121K41660
PL 13.9
604K44340
PL 13.3
121K41670
PL 13.9
604K44350
PL 13.3
121K41690
PL 10.6
604K45740
PL 7.6
121E93360
PL 12.1
604K45750
PL 7.5
122E92530
PL 5.1
604K45760
PL 7.6
122E92550
PL 5.1
604K45770
PL 7.5
122E92570
PL 10.6
604K45780
PL 7.5
122K94091
PL 4.2
604K45790
PL 7.5
125K93751
PL 4.3
604K46500
PL 10.1
125K93751
PL 4.4
604K47130
PL 10.1
126K23581
PL 5.1
801E04660
PL 9.1
126K24411
PL 5.1
801E05970
PL 10.5
127K51590
PL 6.3
801K25570
PL 8.2
127K51632
PL 9.2
801K25580
PL 2.2
127K52180
PL 11.6
801K30780
PL 10.5
127K57120
PL 13.5
802K71882
PL 10.4
127K57140
PL 10.6
802K97500
PL 7.3
127K58700
PL 13.5
802K97694
PL 8.3
Reissue
WorkCentre 5016, 5020
June, 2008
5-61
Parts Lists
Part Number
Part List
Part Number
Part List
802K99450
PL 7.1
960K32783
PL 8.4
807E17870
PL 7.5
960K38300
PL 8.4
807E18360
PL 11.6
960K42980
PL 13.3
807E18380
PL 11.6
960K43421
PL 8.1
807E18390
PL 11.6
960K44250
PL 8.1
807E18400
PL 11.6
962K59950
PL 10.3
807E18410
PL 11.6
962K60840
PL 13.3
807E19430
PL 2.2
962K66150
PL 8.3
807E19440
PL 2.2
807E19450
PL 2.6
807E19460
PL 2.6
807E21180
PL 7.4
809E54170
PL 2.4
809E54180
PL 2.6
809E56440
PL 13.8
809E73520
PL 2.2
809E74030
PL 11.5
809E76520
PL 6.2
809E76520
PL 6.3
809E76630
PL 7.4
809E79910
PL 10.3
809E79920
PL 10.3
815E08650
PL 10.4
815E42250
PL 10.4
848K01660
PL 2.2
848K02140
PL 11.6
848E04451
PL 9.2
848E04480
PL 9.1
848E04501
PL 9.2
848E04511
PL 9.1
848K04904
PL 8.3
848K07410
PL 10.2
848K17300
PL 9.1
868E12730
PL 10.6
896E41981
PL 11.1
896E42140
PL 11.1
896E58070
PL 8.3
960K28562
PL 11.5
960K28611
PL 8.1
960K32370
PL 13.3
960K32602
PL 8.4
Parts Lists
June, 2008
5-62
Reissue
WorkCentre 5016, 5020
6 General Procedures
Diagnostics
Diagnostic Mode .............................................................................................................
Basic Operations of the Diagnostic Mode .......................................................................
IOT Diagnostics...............................................................................................................
6-3
6-4
6-7
General Procedures
GP1 Serial Number Locations.........................................................................................
GP 2 Viewing the Six Digit Error Code............................................................................
6-43
6-43
General Information
Specifications ..................................................................................................................
Tools ...............................................................................................................................
Consumables ..................................................................................................................
Glossary of Terms...........................................................................................................
Reissue
WorkCentre 5016, 5020
6-45
6-52
6-52
6-53
June, 2008
6-1
General Procedures
General Procedures
June, 2008
6-2
Reissue
WorkCentre 5016, 5020
Diagnostic Mode
This mode is used by service engineers to solve problems in the field and is intended to identify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following
diagnostic functions can be run from the Control Panel:
Function
Parts Diagnostics
Program Function
Reissue
WorkCentre 5016, 5020
Overview
Input Diagnostics
This can be used to check the status of the various sensors in the engine, IIT, and Trays. Refer to
Input Diagnostics for the sensors that can be checked and their Chain Function Codes.
Output Diagnostics
This can be used to operate the various motors, solenoids and clutches in the engine, IIT, and
Trays. Refer to Output Diagnostics for the components that can be operated and their Chain
Function Codes.
Initialization
This can be used to initialize the NVM, Counters, and Error Histories. Refer to Program Function
for the items that can be initialized.
Test Print
This can be used to generate an independent test print from the MCU or through the Controller.
Refer to Program Function.
Check
This can be used to check the total print counter, serial/product number, SW version, Error
Histories, etc. Refer to Program Function.
This is used to check and change the values of the various parameters in NVM.
June, 2008
6-3
General Procedures
Diagnostic Mode
Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display.
The "_" is blinking.
C _
How to Exit the Diagnostic Mode
Switch the machine OFF and then ON again.
How to Input the Chain and Function (WC 5016, 5020 w/Platen, ADF)
The following shows the Chain and Function input method in the Diagnostic Mode.
To clear the Chain/Function Code that was input, press the "C" button.
Both digits will be cleared, and you will be returned to the Code input screen.
When inputting the Function Code, pressing the [Start] button after inputting a Function Code
that is out of the specified range will transfer you to the initial screen of Function input.
Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the
display. The "_" should be blinking.
There are 2 ways to enter the diagnostic mode depending on the model of the IOT.
The procedure below entitled WC 5016, 5020 (with platen or ADF) Entering the Diagnostic
Mode is for IOT models with a platen, or with an ADF.
The procedure following entitled WC 5020 is for IOT models with a DADF.
C _
C 1 _
General Procedures
June, 2008
6-4
Reissue
WorkCentre 5016, 5020
Input the next number, and it will appear in the second digit space.
Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display.
The "_" is blinking.
C 1 2
Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display.
An "F" and the blinking "_" are shown on the Function Code input screen.
F _
The following shows the Chain and Link input method in the Diagnostic Mode.
A Chain/Link Code can be up to 3 digits. If the Chain/Function Code is "1,"
it must be input as "1." Do necessary to 0 fill. Any input value that goes beyond the 3rd digits
will be ignored.
To clear the Chain/Link Code that was input, press the "AC" button.
Both digits will be cleared, and you will be returned to the Chain Code input screen.
When inputting the Link Code, pressing the [Start] button after inputting a Link Code that is out
of the specified range will transfer you to the initial screen of Link input.
F 2 _
Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the
display. The "_" should be blinking.
Pressing the [Start] button will then run the specified Diagnostic Code.
F 2 3
WC 5020 Entering the Diagnostic Mode
Press and hold down the [0] button on the keypad for 4 seconds or longer, and then press (and
quickly release) the [Start] button while still keeping the [0] button pressed.
Reissue
WorkCentre 5016, 5020
June, 2008
6-5
General Procedures
Input the next number, and it will appear in the right hand digit space.
Input the next number and it will appear in the right hand digit space.
Input the next number and it will appear in the right hand digit space.
Pressing the [Start] button will then run the specified Diagnostic Code.
NOTE: If in NVM, the value of that NVM location will flash waiting for a new input. After inputing
a new NVM code press the START button and the Link Code input screen will appear on the
display waiting for a new Lind Code.
Pressing the [AC] button will return you to the Chain Code input screen (C_).
Input the next number and it will appear in the right hand digit space.
General Procedures
June, 2008
6-6
Reissue
WorkCentre 5016, 5020
IOT Diagnostics
Input Diagnostics
The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT,
and Trays.
For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the
component and return you to the Function Code input screen.
For DADF model machines; Pressing the [Stop] button will stop the operation of the component
and return to the Link Code inpit screen.
Chain
Func
or
Link
Sub
Contents of Data
Meaning
05
33
ADF
L: No document
H: Document present
05
34
ADF
L: No document
H: Document present
05
35
ADF
L: No document
H: Document present
05
36
ADF
L: No document
H: Document present
07
07
TRAY
L: Paper present
H: No paper
07
08
TRAY
L: Paper present
H: No paper
08
05
PH
L: No paper
H: Paper present
08
06
TRAY
L: No paper
H: Paper present
08
07
TRAY
L: No paper
H: Paper present
08
47
TRAY
FEED READY
SIGNAL
Level is high
Hot-Line Control
09
02
XERO
Drum Cartridge
Detected
L: No Drum Cartridge
H: Cartridge present
09
07
XERO
L: Toner available
H: Toner depleted
10
23
PH
L: No paper
H: Paper present
10
60
FUSER
Chain
Func
or
Link
Sub
Contents of Data
Meaning
01
01
PH
L: Cover is closed
H: Cover is open
01
10
TRAY
L: Cover is closed
H: Cover is open
01
11
PH
L: Cover is closed
H: FCover is open
01
12
PH
FRONT COVER
L: Cover is closed
H: Cover is open
05
10
IIT
L: Cover is closed
H: Cover is open
05
11
IIT
L: Sensor is exposed
H: Sensor is blocked
05
29
ADF
L: Cover is open
H: Cover is closed
05
30
ADF
L: No document
H: Document present
05
31
ADF
Document Feeder
Width Sensor
L: No document
H: Document present
05
32
ADF
L: No document
H: Document present
Reissue
WorkCentre 5016, 5020
June, 2008
6-7
General Procedures
Chain
Func
or
Link
Sub
Contents of Data
Meaning
05
217
DADF
L:
H:
62
212
IIT
Regi Sensor
L:
H:
62
272
IIT
Scan Start
L:
H:
62
300
IIT
L:
H:
212
DADF
L:
H:
102
DADF
L:
H:
215
DADF
L:
H:
216
DADF
L:
H:
217
DADF
L:
H:
218
DADF
L:
H:
219
DADF
L:
H:
204
ADF/
DADF
L:
H:
206
ADF/
DADF
L:
H:
205
ADF/
DADF
L:
H:
General Procedures
Output Diagnostics
The Output Diagnostics can be used to operate and check the status of the various motors,
solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every
component, and whether or not the component is operating properly can be determined by
checking the operation from outside.
When a component is operating, "run" is displayed.
r u n
For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the
component and return you to the Function Code input screen.
F 2 3
For DADF model machines; Pressing the [Stop] button will stop the operation of the component
and return to the Link Code inpit screen.
To resume the operation of the specified component, press the [Start] button again.
Func
Sub
Contents of Data
04
01
PH
IOT Motor ON
04
02
FUSER
June, 2008
6-8
Meaning
Reissue
WorkCentre 5016, 5020
Chain
Func
Sub
Contents of Data
Meaning
Chain
Func
Sub
Contents of Data
05
20
IIT
08
11
TRAY
08
12
TRAY
08
13
TRAY
08
17
PH
Bypass Solenoid
09
04
XERO
HVPS ON (LOW
VOLTAGE)
09
05
XERO
HVPS ON (HIGH
VOLTAGE)
09
06
XERO
Pre-Charge Erase
Lamp
10
08
PH
10
09
PH
05
62
DADF
05
63
DADF
Registration Clutch
05
64
DADF
Output Inverting
Clutch
05
65
DADF
62
05
IIT
05
05
05
05
05
21
22
23
40
41
IIT
IIT
IIT
ADF
ADF
62
06
IIT
62
07
IIT
05
01
DADF
DADF Motor
62
IIT
Exposure Lamp
62
86
IIT
05
42
ADF
06
15
ROS
ROS Motor ON
08
10
PH
IOT Registration
Clutch
Reissue
WorkCentre 5016, 5020
June, 2008
6-9
Meaning
General Procedures
Program Function
Clearing the error will return you to the Function Code input screen.
The Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the
following functions:
Test Print
Initialize NVM
Display Version
F _
To resume the test print, press the [Start] button again.
Pressing the [Stop] button in the middle of a test print will stop the feeding of additional paper,
output any paper that was already fed, and return you to the Function Code input screen.
Initialize NVM [20-58]
NOTE: Before running either of these test prints, you must check and make sure that the applicable NVM settings are correct. See Summary of Program Functions.
During a test print, "run" is displayed.
r u n
r u n
When NVM initialization is complete, you will be returned to the Function Code input screen.
Once the test print starts, an error code will be displayed if an error occurs while printing.
C 1
General Procedures
June, 2008
6-10
Reissue
WorkCentre 5016, 5020
This can be used to check the firmware versions of the Controller and the MCU.
Pressing the [Start] button will display the error codes, starting with the most recent error.
Pressing the [Start] button will display the firmware version, starting from the highest order (leftmost) digit.
Once everything has been displayed, you will be returned to the Function Code input screen.
E 1
J
6 6
1
F
When the last error is displayed, press the [Start] key to return to the Function Code input
screen.
1
a
2
F _
Pressing the [Stop] key during the display will stop it and return you to the Function Code input
screen.
r u n
Once the Error History has been cleared, you will be returned to the Function Code input
screen.
Display Serial Number [25-20]
Pressing the [Start] button again will return you to the Function Code input screen.
This can be used to display the serial number of the machine.
7 1 1
6
F
Reissue
WorkCentre 5016, 5020
Pressing the [Start] button will display the serial number, starting from the highest order (leftmost) digit.
Once the whole serial number has been displayed, you will be returned to the Function Code
input screen.
2 9
5
8
F
3 1
6
4
7
0
June, 2008
6-11
General Procedures
F _
General Procedures
June, 2008
6-12
Reissue
WorkCentre 5016, 5020
Chain
Function
Sub
Contents of Data
Meaning
05
22
IIT
Move Scanner
05
23
IIT
Move Scanner
20
58
Initialize
20
59
Initialize
20
60
Initialize
Sets the initial value in additional system data between old and new MCU
versions.
Use "DIAG EXECUTE" command.
23
10
Test Print
Test Print
23
01
Test Print
Prints the Controller built-in grid, using the following NVM settings:
1-Sided or 2-Sided: 23-20
Paper Source: 23-21
Number of prints: 23-27 (high-order digits) and
23-26 (low-order digits)
25
01
Check
Displays the total print count (6 digits). The display is divided into 2
portions: the high-order digits and the low-order digits.
25
20
Check
Displays the machine serial number (10 digits). The display is divided into 4
portions: the highest-order digit, followed by 3 sets of 3 digits.
25
21
Check
Displays the machine product code (8 digits). The display is divided into 3
portions: the 2 highest-order digits, followed by 2 sets of 3 digits.
29
50
Check
Displays the firmware version of the Controller. The display is divided into
3 portions, starting from the highest-order digit.
29
49
Check
Displays the firmware version of the MCU. The display is divided into 3
portions, starting from the highest-order digit.
40
01
Check
Displays the Error History, starting with the most recent error code.
Reissue
WorkCentre 5016, 5020
June, 2008
6-13
General Procedures
3
Using the keypad to input a value shows the value as blinking.
3 1
3
Pressing the [C] button clears the value that was input and leaves the current value as blinking.
3
Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to
the Function Code input screen after 2 seconds has passed.
3
If the [Start] button is pressed when "_" is displayed, or when the input value is outside the
range of possible settings, the input value is treated as invalid while the current value is shown
as blinking. You will then be returned to the Function Code input screen after 4 seconds has
passed.
See List of NVM Settings (WC 5016, 5020 ADF).
General Procedures
June, 2008
6-14
Reissue
WorkCentre 5016, 5020
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
06
20
ROS
1~99
0.254
mm
50
06
21
ROS
1~99
0.254
mm
50
06
22
ROS
1~99
0.254
mm
50
06
26
ROS
1~99
0.254
mm
50
06
28
ROS
1~99
0.254
mm
50
06
29
ROS
1~99
0.254
mm
50
06
30
ROS
1~99
0.254
mm
50
06
34
ROS
1~99
0.254
mm
50
06
52
ROS
IMAGE AREA
0~1
07
46
TRAY
Tray1-paper size
0~254
1mm
Reissue
WorkCentre 5016, 5020
June, 2008
6-15
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
07
47
TRAY
Tray2-paper size
0~254
1mm
07
48
TRAY
0~254
1mm
20
01
PH
0~60
0.146
mm
30
20
41
PH
0~60
0.146
mm
30
20
42
PH
0~60
0.146
mm
30
General Procedures
June, 2008
6-16
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
20
43
PH
0~60
0.146
mm
30
20
45
PH
0~60
0.146
mm
30
20
46
PH
0~66
0.438
mm
33
20
47
PH
0~66
0.438
mm
33
20
48
PH
0~66
0.438
mm
33
20
49
PH
0~66
0.438
mm
11
20
51
PH
0~66
0.438
mm
33
21
09
HFSI
0~99
21
19
HFSI
0~99
21
29
HFSI
0~99
21
39
HFSI
0~3
23
20
PH
Simplex/Duplex
0~1
0: Simplex
1: Duplex
Reissue
WorkCentre 5016, 5020
June, 2008
6-17
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Initial
Value
Init
Remarks
23
21
PH
Feed Tray
1~6
23
22
PH
Output Tray
0~4
23
26
PH
0~99
23
27
PH
0~99
29
01
Billing
0~99
29
11
Billing
0~99
29
21
Billing
0~99
29
04
HFSI
0~99
29
14
HFSI
0~99
29
24
HFSI
0~99
29
34
HFSI
0~3
General Procedures
Unit
June, 2008
6-18
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
29
05
HFSI
0~99
29
15
HFSI
0~99
29
25
HFSI
0~99
29
09
HFSI
0~99
29
19
HFSI
0~99
29
29
HFSI
0~99
29
39
HFSI
0~3
30
04
Recycle
0~99
30
14
Recycle
0~99
30
24
Recycle
0~99
Reissue
WorkCentre 5016, 5020
June, 2008
6-19
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
30
34
Recycle
0~3
30
05
Recycle
0~99
30
15
Recycle
0~99
30
25
Recycle
0~99
30
06
Recycle
0~99
30
16
Recycle
0~99
30
26
Recycle
0~99
30
36
Recycle
0~3
30
07
Recycle
0~99
30
17
Recycle
0~99
30
27
Recycle
0~99
30
37
Recycle
0~3
30
41
HFSI
0~99
30
42
HFSI
0~99
General Procedures
June, 2008
6-20
Remarks
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
30
43
HFSI
0~99
30
44
HFSI
0~3
30
61
Recycle
0~1
30
62
Recycle
0~1
33
04
CRU
CRU Remain
0~100
1%
100
33
05
ESS IF
0~4
0=OFF(Disabled), 1=20sec
2=30sec, 3=60sec, 4=90sec
33
06
ESS IF
1~3
1=Tray1
2=Tray2
3=MSI
33
07
ESS IF
Document Type
1~3
1=Text
2=Text & Photo
3=Photo
33
08
ESS IF
Density Adjustment
0~4
0=Lightest
1=Light
2=Normal
3=Dark
4=Darkest
Reissue
WorkCentre 5016, 5020
June, 2008
6-21
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
09
ESS IF
Default Reduction /
Enlargement
0~4
0=100%
1=50%
2=70%(Metic),78%(Inch13&14)
3=129%(Metic),141%(Inch13&14)
4=200%
33
11
ESS IF
0~1
0=Disable
1=Enable
33
12
ESS IF
0~1
0=Disable
1=Enable
33
13
ESS IF
Default Customizing
Reduction / Enlargement
50~200
82
China 82=82%(=82)
XC 64=64%(=64)
33
14
ESS IF
0~4
0=Weakest
1=Weaker
2=Normal
3=Stronger
4=Strongest
33
15
ESS IF
0~4
0=Weakest
1=Weaker
2=Normal
3=Stronger
5=Strongest
33
16
ESS IF
1~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
33
17
ESS IF
0~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
General Procedures
June, 2008
6-22
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
18
ESS IF
0~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
33
19
ESS IF
0~5
0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5
33
20
ESS IF
0~5
0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5
33
21
ESS IF
Account Mode
0~2
0=Disable
1=Single User Password Mode
2=Multi User Password Mode
33
22
ESS IF
Paper Class
0~2
0=Metric
1=Inch13
2=Inch14
33
23
ESS IF
0=OFF(Disabled)
1=20sec
2=30sec
3=60sec
4=90sec
33
24
ESS IF
0~60
1sec
0- 60sec
33
25
ESS IF
0~60
1sec
0- 60sec
Reissue
WorkCentre 5016, 5020
June, 2008
6-23
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
26
ESS IF
0~144
1dot
(600dpi)
72
0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot
33
27
ESS IF
0~151
1dot
(600dpi)
24
0-23=-24 to -1dot
24=0dot
25-144=1 to 151dot
33
28
ESS IF
0~144
1dot
(600dpi)
72
0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot
33
29
ESS IF
0~79
0.1mm
40
0-39=-4.0 to -0.1mm
40=0mm
41-80=0.1 to 4.0mm
33
30
ESS IF
1~254
100
complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)
33
31
ESS IF
1~254
100
complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)
33
33
ESS IF
0~20
0.10%
10
0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%
33
35
ESS IF
0~20
0.10%
10
0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%
33
36
ESS IF
0~10
1mm
0-4=-5 to -1mm
5=0mm
1-5=1 to 5mm
33
37
ESS IF
M/C config
0~1
0 : DC
1 : CPS
33
38
ESS IF
ADF installation
0~1
0 : not installed
1 : installed
General Procedures
June, 2008
6-24
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
34
01
ESS IF
48~57
49
48-57
34
11
ESS IF
48~57
49
34
21
ESS IF
48~57
49
34
02
ESS IF
48~57
48
34
12
ESS IF
48~57
48
34
22
ESS IF
48~57
48
34
03
ESS IF
48~57
48
34
13
ESS IF
48~57
48
34
23
ESS IF
48~57
48
34
04
ESS IF
48~57
48
34
14
ESS IF
48~57
48
34
24
ESS IF
48~57
48
34
05
ESS IF
48~57
48
34
15
ESS IF
48~57
48
34
25
ESS IF
48~57
48
Reissue
WorkCentre 5016, 5020
June, 2008
6-25
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
34
06
ESS IF
48~57
48
34
16
ESS IF
48~57
48
34
26
ESS IF
48~57
48
34
07
ESS IF
48~57
48
34
17
ESS IF
48~57
48
34
27
ESS IF
48~57
48
34
08
ESS IF
48~57
48
34
18
ESS IF
48~57
48
34
28
ESS IF
48~57
48
34
09
ESS IF
48~57
48
34
19
ESS IF
48~57
48
34
29
ESS IF
48~57
48
35
01
ESS IF
48~57
48
35
11
ESS IF
48~57
48
35
21
ESS IF
48~57
48
General Procedures
June, 2008
6-26
Remarks
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
35
02
ESS IF
48~57
48
35
12
ESS IF
48~57
48
35
22
ESS IF
48~57
48
35
23
ESS IF
0~60
1000
35
24
ESS IF
0~60
1000
35
25
ESS IF
0~60
1000
35
26
ESS IF
0~60
1000
35
27
ESS IF
0~60
1000
35
28
ESS IF
0~60
1000
35
29
ESS IF
0~60
1000
35
30
ESS IF
0~60
1000
35
31
ESS IF
0~60
1000
35
32
ESS IF
0~60
1000
36
01
ESS IF
0~99
36
11
ESS IF
0~99
36
21
ESS IF
0~99
36
02
ESS IF
0~99
36
12
ESS IF
0~99
36
22
ESS IF
0~99
36
03
ESS IF
0~99
36
13
ESS IF
0~99
36
23
ESS IF
0~99
36
04
ESS IF
0~99
36
14
ESS IF
0~99
Reissue
WorkCentre 5016, 5020
June, 2008
6-27
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
36
24
ESS IF
0~99
36
05
ESS IF
0~99
36
15
ESS IF
0~99
36
25
ESS IF
0~99
36
06
ESS IF
0~99
36
16
ESS IF
0~99
36
26
ESS IF
0~99
36
07
ESS IF
0~99
36
17
ESS IF
0~99
36
27
ESS IF
0~99
36
08
ESS IF
0~99
36
18
ESS IF
0~99
36
28
ESS IF
0~99
36
09
ESS IF
0~99
36
19
ESS IF
0~99
36
29
ESS IF
0~99
36
10
ESS IF
0~99
36
20
ESS IF
0~99
36
30
ESS IF
42
01
ESS IF
48~122
48
42
11
ESS IF
48~122
48
42
21
ESS IF
48~122
48
42
02
ESS IF
48~122
48
42
12
ESS IF
48~122
48
42
22
ESS IF
48~122
48
42
03
ESS IF
48~122
48
General Procedures
June, 2008
6-28
Remarks
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
42
13
ESS IF
48~122
48
42
23
ESS IF
48~122
48
42
04
ESS IF
48~122
48
42
14
ESS IF
48~122
48
42
24
ESS IF
48~122
48
42
05
ESS IF
48~122
48
42
15
ESS IF
48~122
48
42
25
ESS IF
48~122
48
42
06
ESS IF
48~122
48
42
16
ESS IF
48~122
48
42
26
ESS IF
48~122
48
42
07
ESS IF
48~122
48
42
17
ESS IF
48~122
48
42
27
ESS IF
48~122
48
42
08
ESS IF
48~122
48
42
18
ESS IF
48~122
48
42
28
ESS IF
48~122
48
42
09
ESS IF
48~122
48
42
19
ESS IF
48~122
48
42
29
ESS IF
48~122
48
42
10
ESS IF
48
42
20
ESS IF
48
42
30
ESS IF
48~122
48
43
01
ESS IF
48
43
11
ESS IF
48~122
48
43
21
ESS IF
48~122
48
Reissue
WorkCentre 5016, 5020
June, 2008
6-29
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Unit
Initial
Value
Init
43
02
ESS IF
48
43
12
ESS IF
48
43
22
ESS IF
48~122
48
43
03
ESS IF
48
43
13
ESS IF
48
43
23
ESS IF
48~122
48
43
04
ESS IF
48
43
14
ESS IF
48
43
24
ESS IF
48~122
48
43
05
ESS IF
48
43
15
ESS IF
48
43
25
ESS IF
48~122
48
43
06
ESS IF
48
43
16
ESS IF
48
43
26
ESS IF
48~122
48
43
07
ESS IF
48
43
17
ESS IF
48
43
27
ESS IF
48~122
48
43
08
ESS IF
48
43
18
ESS IF
48
43
28
ESS IF
48~122
48
43
09
ESS IF
48
43
19
ESS IF
48
43
29
ESS IF
48~122
48
43
10
ESS IF
48
43
20
ESS IF
48
General Procedures
Range
June, 2008
6-30
Remarks
Reissue
WorkCentre 5016, 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
43
30
ESS IF
48~122
48
43
40
ESS IF
0~19
50
15
EXIT
0~2
0:Disable
1:Inverter+OCT
2:Inverter Only
50
20
FUSER
0~3
0:reset
1:FS1 Detected over temp
2:FS2 Detected over temp
3:On time Fail
5:Cold Sagging Fail(Only reset is possible
in the diagnostics mode.)
60
01
ESS IF
MCU VERSION
0~1
60
02
ESS IF
0~99
60
03
ESS IF
0~99
60
06
ESS IF
STM Version
0~99
60
07
ESS IF
0~99
60
18
General
CPM
0~99
20:20PPM
Other:PPM NG
60
19
General
Market Identity
0~254
22: DMO
60
26
MC Code
Serial Code1
0~254
60
27
MC Code
Serial Code2
0~254
60
28
MC Code
Serial Code3
0~254
60
29
MC Code
Serial Code4
0~254
60
30
MC Code
Serial Code5
0~254
60
31
MC Code
Serial Code6
0~254
60
32
MC Code
Serial Code7
0~254
60
33
MC Code
Serial Code8
0~254
60
34
MC Code
Serial Code9
0~254
Reissue
WorkCentre 5016, 5020
June, 2008
6-31
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
60
35
MC Code
Serial Code10
0~254
60
36
Product
Product code 1
0~254
60
37
Product
Product code 2
0~254
60
38
Product
Product code 3
0~254
60
39
Product
Product code 4
0~254
60
40
Product
Product code 5
0~254
60
41
Product
Product code 6
0~254
60
42
Product
Product code 7
0~254
60
43
Product
Product code 8
0~254
Remarks
Reprograming the DADF EPROMS on the SLCC PWB when replacing them with new ones.
Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF)
XC(DMO-W)
110 V
100S12656
Serial No.
KMA469001MMA484000
XC(DMO-W)
220 V
100S12657
Serial No.
KMX484001KMX494000
XC(DMO-E)
220 V
100S12655
Serial No.
331494001x331524000x
Chain
Link
700
339
700
340
700
341
700
342
700
343
700
344
700
348
700
349
700
350
700
165
840
840
826
Country Code
840:USA 826:UK
This list
700
402
This list
700
337
15
15
15
Device Type
CPFS:15
This list
700
338
Territory
This list
700
700
This list
General Procedures
NVM Destination
Remarks
Reference
June, 2008
6-32
Reissue
WorkCentre 5016, 5020
Chain
Link
XC(DMO-W)
110 V
100S12656
Serial No.
KMA469001MMA484000
700
329
75
75
75
Product Code #1
700
330
77
77
76
Product Code #2
700
331
65
88
66
Procuct Code #3
700
332
Product Code #4
700
333
Product Code #5
700
334
Product Code #6
700
335
Product Code #7
700
336
Product Code #8
700
701
DMP Indication
709
11
85
85
85
XJ Code #1
709
12
67
67
67
XJ Code #2
709
13
78
80
77
XJ Code #3
709
14
XJ Code #4
700
297
75
75
51
700
298
77
77
51
700
299
65
88
49
780
203
1:LEF
1:LEF
1:LEF
780
204
5:A4
This list
780
205
1:LEF
1:LEF
1:LEF
This list
780
206
5:A4
5:A4
5:A4
This list
780
232
2:SEF
2:SEF
2:SEF
This list
780
233
39:11x17
39:11x17
4:A3
715
21
715
20
650
15
EXIT
0: Simplex M/C
1: 2: Duplex M/C
This list
606
020
Initial Value: 50
620
001
606
058
Reissue
WorkCentre 5016, 5020
14
XC(DMO-W)
220 V
100S12657
Serial No.
KMX484001KMX494000
XC(DMO-E)
220 V
100S12655
Serial No.
331494001x331524000x
NVM Destination
14
14
June, 2008
6-33
Remarks
Reference
2:DMP5/6 3:DMP7
This list
This list
This list
This list
Initial Value: 6
This list
General Procedures
Link
Name of data
Range
Unit
Initial
Value
715
0 ~ 65535
65535
715
0 ~ 65535
65535
715
0 ~ 65535
65535
715
10
Platen/DADF
0~1
715
11
0~3
715
20
80 ~ 260
1 dot
120
715
21
Platen PRadjF
0 ~ 240
1 dot
120
715
22
0 ~ 500
0.1 mm
100
715
23
400 ~ 600
0.1 mm
505
715
24
400 ~ 600
0.1 mm
505
715
25
400~600
0.1 mm
446
715
26
400~600
0.1 mm
446
715
27
50~200
0.1 mm
89
715
28
50~200
0.1 mm
150
715
29
700~1000
0.1 mm
940
715
30
0.1 mm
210
715
31
1 dot
120
General Procedures
0~240
June, 2008
6-34
CE Access
W
Init Remarks
Reissue
WorkCentre 5016, 5020
Table 2
Chain
Link
Name of data
Range
Unit
Initial
Value
715
32
0~240
1 dot
120
715
40
FS Magnification Adjustment
0~100
0.1%
50
Fine Adjustment Value of FS magnification. Shows =/5% (by 0.1%) fine adjustment value with 50 for 0%, ) for
-5% and 100 for 5%.
715
41
40~60
0.1%
50
715
42
40~60
0.1%
50
715
90
Fail Bypass
0~1
715
91
Error Information
0~65535
Debug information
715
92
715
100
50~255
111
715
101
80~120
100
715
102
102WDL STD CL 30 B
0~1023
715
103
50~255
78
715
110
0~8
0: PROM used
1: NVM of (*1) enabled.
715
111
FBLM
0~1023
984
715
112
FBLI
0~1023
64
715
113
PLSnCL
0~255
32
715
114
FL CHK NG Count
0~65535
Once
715
115
FL CHK NG Data
0~1023
715
120
AGC ADJ BW
1~200
100
715
121
Gap (1)
0~1023
128
715
122
Gap (2)
0~1023
128
715
123
AGCP (1)
0~511
128
715
124
AGCP (2)
0~511
128
Reissue
WorkCentre 5016, 5020
June, 2008
6-35
CE Access
W
Init Remarks
General Procedures
Table 2
Initial
Value
0~1023
0~1023
Gloop (1)
0~255
128
Gloop (2)
0~255
715
130
Oadj
0~255
715
131
AOCP (1)
0~1023
128
715
132
AOCP (2)
0~1023
128
715
133
Osmp (1)
0~1023
715
134
Osmp (2)
0~1023
715
135
Osmpx (1)
0~1023
715
136
Osmpx (2)
0~1023
715
137
Osmpn (1)
0~1023
715
138
Osmpn (2)
0~1023
715
139
AOCerr
0~255
715
150
BWPG Density
0~255
128
715
161
PreIPS_Through 1
0~65535
bit 0: ALLCBTF
bit 1: ALLKTF
bit 2: ALLCTF
bit 3: SSFCTF
bit 4: MRCTF
bit 5: WDVCTF0
bit 6: WDVCTF1
bit 7: DKCTF
bit 8: FSFTF0
bit 9: FSFTF1
bit 10: DCBCTF
bit 11: DCACTF
bit 12: GPCTF
bit 13: (SPARE)
bit 14: (SPARE)
bit 15: (SPARE)
meaning of Bit
0: Through (Skip) Val;id. 1: Through (Skip) Invalid
Chain
Link
Name of data
Range
715
125
Gsmp (1)
715
126
Gsmp (2)
715
127
715
General Procedures
Unit
June, 2008
6-36
CE Access
W
Init Remarks
Reissue
WorkCentre 5016, 5020
Table 2
Link
Name of data
Range
715
162
PreIPS_Through2
0~65535
715
163
PreIPS_Through3
0~65535
Reissue
WorkCentre 5016, 5020
Unit
Initial
Value
Chain
June, 2008
6-37
CE Access
W
Init Remarks
bit 0: FMTF
bit 1: IPCTF
bit 2: EBTF
bit 3: EATF
bit 4: MKATF
bit 5: GFATF
bit 6: BFATF
bit 7: (Spare)
bit 8: (Spare)
bit 9: WDVTF0
bit 10: WDVTF1
bit 11: DKBTF
bit 12: DCBKTF
bit 13: DCAKTF
bit 14: GPBTF
bit 15: (spare)
Meaning of Bit
0: Through Valid, 1: Through Invalid
bit 0: BWTF
bit 1: IPKTF
bit 2: EETF
bit 3: EDTF
bit 4: MKKTF
bit 5: GFBTF
bit 6: BTBTF
bit 7: MWTF
bit 8: ECTF
bit 9: MKBTF
bit 10: FOBTF
bit 11: SSRTF
bit 12: (spare)
bit 13: (spare)
bit 14: (spare)
bit 15: (spare)
Meaning of Bit
0: Through Valid, 1: Through Invalid
General Procedures
Table 2
Initial
Value
0~65535
S2X_OUT CONTROL
0~7
202
VIPOUT Select
0~255
255
715
205
AE FS External Area
0~65535
1dot
255
715
206
0~65535
0.16mm
60
Chain
Link
Name of data
Range
715
200
715
201
715
General Procedures
Unit
June, 2008
6-38
CE Access
W
Init Remarks
Reissue
WorkCentre 5016, 5020
Table 2
Initial
Value
0~1
AE Control of FS Length
0~1
209
0~65535
0.1mm
500
715
210
0.1%
4000
715
211
0~65535
715
212
0~65535
715
213
0~4
715
219
0~4
715
230
0~4
Chain
Link
Name of data
Range
715
207
715
208
715
Reissue
WorkCentre 5016, 5020
Unit
June, 2008
6-39
CE Access
W
Init Remarks
General Procedures
Table 2
Initial
Value
0~4
0~4
233
0~4
715
240
0~3
715
241
0~7
715
242
0~31
715
243
0~255
64
Chain
Link
Name of data
Range
715
231
715
232
715
General Procedures
Unit
June, 2008
6-40
CE Access
W
Init Remarks
Reissue
WorkCentre 5016, 5020
Table 2
Chain
Link
Name of data
Range
715
244
0~255
Reissue
WorkCentre 5016, 5020
Unit
Initial
Value
June, 2008
6-41
CE Access
W
Init Remarks
O
General Procedures
General Procedures
June, 2008
6-42
Reissue
WorkCentre 5016, 5020
If an error occurs, the two-digit error code, such as C1 and E2, appears in the display on the
Control Panel. To view the six digit error code in the display, use the following procedudre.
NOTE: If the Rear cover has to be replaced, do not worry about saving the data plate (which
has the machine serial number), since the serial number can be found in two other locations.
1.
When the two digit error code appears in the Display, press the Display Button.
2.
3.
a.
In software on the machine. The serial number can be displayed by accessing Diagnostics (How to Enter the Diagnostic Mode) and entering NVM code [25-20].
On a bar code sticker at the left rear of the machine, which can be seen by opening the
Left Side Cover and looking toward the back.
Reissue
WorkCentre 5016, 5020
a.
June, 2008
6-43
a.
The first three digits of the six digit error code appears in the display.
The second half of the six digit error code appears in the display.
The display switches back to the two digit error codes.
General Procedures
GP1, GP 2
General Procedures
GP1, GP 2
June, 2008
6-44
Reissue
WorkCentre 5016, 5020
Specifications
This subsection contains the performance specifications of the WorkCentre 5020, the multifunctional machine that has copier, printer, and scanner functions.
Table 1
IIT
IOT
20 PPM
600 dpi
Paper Feeding:
1 tray 250 sheets
MSI 50 sheets
Paper Output:
Face down tray (250 sheet capacity)
Writes video data on paper for copying and printing. A laser xerography system is applied.
Images can be written at 600dpi on paper up to 11"x17"/ A3 size.
PANEL
LED
UI (User Interface)
System Overview
The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of
each system is as follows:
1.
2.
Scans documents for copying and scanning. The IIT resolution is 600 dpi at multi-level.
3.
5.
6.
Controller
Table 2
Controls the whole machine. Processes and stores input from IIT, printer I/F, and images
to be output to IOT. Controls UI as well.
Item
GDI Controller
NW Controller
Notes
CPU
OTI4110
MPC8311E
--
Receives data from the computer and passes it to the IOT (printer). In scan mode, outputs
image data to the computer.
Standard memory
SDRAM 64M
--
--
I/F (NetWork)
Extended slot
Not supported
--
Network I/F receives data from the computer and passes the data to IOT (printer).
Administrators can register users who can use a machine, so that only limited users can
use the machine and that each users operation history can be managed and recorded.
Item
Description
GDI
Host I/F
USB (2.0) x 1
Yes
GDI
Number of Account: 10 users
Password: 3 digits, Numerical only
Product Codes
Network
Number of Account: 99
Table 4
Product
Code
Code
Duplex Copy
XJ
IOT
Prt/
CODE Model speed Scan Dup IIT
Duplex copies can be made using simplex documents or duplex documents. Simplex copies can be made using duplex documents.
Side images (input:output): Simp:simp, *Dup:Simp, Simp:Dup, *Dup:Dup.
*Dup (DADF needed)
Reissue
WorkCentre 5016, 5020
June, 2008
6-45
General Procedures
Options
FCOT shall be 7.5 sec or less. FCOT (Warm Start) is measured from the time the Start button
is pressed (when the engine receives a START command in the "STAND-BY" state) till the trail
edge of the first sheet is fed out, under the following conditions:
Table 5
Product name
Installation
User
Code
STM (500sheets)
EL200735
Stand
EL200736
Power is on
Fuser is ready
In an ambient environment of 22C and 55% R.H. and in the power off or power save mode,
the machine will reach a "ready to copy" condition within 45 seconds.
FPOT
When the machine is not operated for a certain period of time, the machine enters Low Power
Mode automatically.
Warm-up Time
Resolution
Device Control: The fuser reduces its temperature.
Copy print: 600 X 600 dpi. Printer print: 600 X 600 dpi.
Software Download
After a certain amount of time in Standby Mode, the machine enters Low Power Mode. This
time can be changed by a software program (setting range: 0-240 minutes). The factory default
is 5 minutes.
Controller Part: User can upgrade the software by downloading the object from the PC.
Low Power Mode is cancelled when a button is pressed on the Control Panel or when a printer
job is received.
After a certain amount of time in Low Power Mode, the machine enters Sleep Mode. This time
can be changed by a software program (setting range: 0-240 minutes). The factory default is 5
minutes.
Sleep mode is cancelled when a button is pressed on the Control Panel or when a printer job is
received. When Sleep Mode is cancelled, the machine returns to Standby Mode.
Time to transfer to Standby Mode shall be 45 seconds or less (on standard configuration).
General Procedures
June, 2008
6-46
Reissue
WorkCentre 5016, 5020
Electrical/Mechanical Characteristics
The purpose of the Count-up Meter is to categorize the number of sheets of print output by
print job, copy job, and test prints (Diagnostic Mode). The NLM Count-up Meter is not guaranteed as a meter for billing purposes. The Count-up Meter is managed by the device unit and
can be confirmed with device UI.
Electrical Characteristics
Table 8
Input Voltage Frequency
(VAC)
(Hz)
220 - 240V
240+10%
220-10%
50/60+/-3 Hz
6A
110 - 127V
110+10%
110-10%
Counter type
Description
Copy
Total Counter
Diag
Sleep Mode
(Off Mode)
Reference
[GDI]
Table 9 GDI
Timing of Count-up
MCU increments the billing counter when the trail edge of the paper passes the Exit Sensor.
The number of counter increments is as follows:
Table 7
Paper size
Life
Mode
Power consumption
Configuration
20cpm
16cpm
DC: 6W or less
CP: 20W or less
At operation
(During printing operation)
110V
12A, 1320VA (Max)
220/240V
6A, 1320VA (Max)
Full configuration
Network
Table 10 NetWork
Reissue
WorkCentre 5016, 5020
Mode
Power consumption
At operation
(During printing operation)
110V
12A, 1320VA (Max)
220/240V
6A, 1320VA (Max)
June, 2008
6-47
Configuration
Full configuration
General Procedures
Machine Size/Weight
The machine specified below does not include a drum and toner cartridge.
Table 11
Config
DC20
CP20
TEC
GDI
Network
3.0Kwh
6.0Kwh
1.
Size
Table 12
Type
Width (mm)
Depth (mm)
Height (mm)
IOT
595+/-5
532+/-5
505+/-5
595+/-5
532+/-5
528+/-5
IOT+IIT+ADF/DADF/DUP
595+/-5
532+/-5
605+/-5
[Optional Devices]
Table 13
Width (mm)
Depth (mm)
Height (mm)
551+/-5
522+/-5
130+/-5
Stand
551+/-5
506+/-5
385+/-5
Size of Package:
2.
Weight
Table 14
General Procedures
Main body
Configuration
33.02 Kg
STM
8.8 Kg
Toner cartridge
1.2 Kg
ADF Model
37.88 Kg
DADF Model
39 Kg
Stand
18 Kg TBD
June, 2008
6-48
Reissue
WorkCentre 5016, 5020
Copy Speed
A machine (without CRU and Toner Cartridge)which has been stored in the following environment shall attain the specified performance when installed in the environment specified.
1.
2.
Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the
output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of
paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode).
Table 18
Table 15
Type
Temperature
Comments
-29 to 66 degrees C
-29 to 66 degrees C
After storage or transit,
(-20 to 150 degrees F) (-20 to 150 degrees F) the machine must normalize to the operating environment before power is
applied (this could take up
to 4 hours maximum at
extreme values).
Humidity
10 - 95% RH
20 - 80% RH
Altitude
Up to 12,000 m
Up to 3,000 m
Paper Size
and
Paper Orientation
Tray 1
Paper Tray
Plain Paper
Plain Paper
MSI
Fixed Mode
A4 LEF
20
20
10
15
15
10
8.5"x13"SEF 8.5"x14" 12
SEF
12
10
10
10
Not supported
10
Mexico Folio
(8.5" x13.4")
Table 16
Standby Mode
Operation Mode
A3 SEF
11" x 17" SEF
Base Machine
4.0
6.8
Full System
4.0
6.8
8K SEF
B4 SEF
A5 SEF
5.5" ( 8.5" SEF)
A5 LEF
10
10
Not supported
Base Machine
6.6
Full system
7.1
Chemical Substances
1.
Levels of Ozone:
Ozone formed from this product: less than 0.02 mg/m3 (according to C11-705)
Eco-Mark Requirement: 0.02 mg/m3
2004 Version Green Target A Limit: 0.015 mg/m3
2.
Reissue
WorkCentre 5016, 5020
June, 2008
6-49
General Procedures
Alignment
Paper Supply
1.
All paper trays (excluding MSI) are universal trays, which are front-loading trays.
1.
Specification
SYSTEM
2 Sided
+/- 2.90
+/- 3.80
+/- 3.40
+/- 3.90
+/- 2.30
+/- 2.70
280 mm
+/- 1.40
-1.72
400 mm
+/- 1.40
-1.72
280 mm
+/- 4.00
400 mm
Linearity (Vertical)
(mm)
+/- 2.00
400 mm
Linearity (Horizontal)
(mm)
+/- 1.40
280 mm
Item
Standard paper
3.
Weight
Size
Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4
(Mexico Folio), 8.5 x 14, 11 x 17
5.
Usage rate
Tray 1: 60%
280 mm
Parallelism
-4.00
400 mm
2.
Capacity
Tray 1: 250 sheets (Business 80gsm/sheet).
Specification
SYSTEM
1 Sided
+/- 3.70
STM: 30%
[DC] IOT+IIT
Table 20 Copy Alignment: Specification
Item
Specification
SYSTEM
Measurement
Length
Simplex
Duplex
Skew H
+/-2.3
+/-2.7
200mm
Perpendicularity
+/-3.7
+/-4.0
400mm
Linearity: V
2.3
--
400mm
Linearity: H
2.3
--
280mm
Linearity: D
2.3
--
283mm
Registration: Lead
+/-2.9
+/-3.8
Registration: Side
+/-3.4
+/-3.9
Magnification: V (%)
+/-1.4 (100%)
+/-1.72 (100%)
+/-1.56 (50%-99%) +/-1.89 (50%-99%)
+/-1.8 (101%-200%) +/-2.42 (101%200%)
400mm
Magnification: H (%)
+/-1.4 (100%)
+/-1.72 (100%)
+/-1.56 (50%-99%) +/-1.89 (50%-99%)
+/-1.8 (101%-200%) +/-2.42 (101%200%)
280mm
General Procedures
June, 2008
6-50
Reissue
WorkCentre 5016, 5020
Bypass Tray(MSI)
1.
Paper List
Capacity
Table 21
Media Type
3.
Paper weight
Baseline Paper
Usage rate
Paper
Code
CIM
Bypass
Colotec+ 90 gsm
10%
Standard Paper
Plain
3R96002
3R96023
Xerox
3R12050
(TBD)
Label
Recycle Paper
Transparency
Other
3R91723
3R2193
Paper Selection
There are two methods of Paper Tray selection:
1.
Direct selection
User selects the paper tray that contains the required type of paper (size and orientation).
2.
Reissue
WorkCentre 5016, 5020
June, 2008
6-51
General Procedures
Tools
Consumables
Most maintenance procedures can be done with the following standard tools:
Table 1
No.
No.
10
13
14
Machine LCB is designed to interface with a CRUM and Billing Counter on all configurations.
The CRUM can be used to provide a "hard stop" capability for markets requiring this feature.
The primary uses of the CRUM are to ensure that the CRU being used is correct for the market
& service/warranty agreements, store the number of copies made on the CRU, and enforce the
end-of-life point. The primary uses of the Counter are to indentify the machine's market location, electronically store the machine's serial number, and store the number of copies made on
the machine.
YIELD/LIFE
STRATEGY/REPLACEMENT
Toner
Warning/Hard Stop
- Warning with approximately 100
copies of toner remaining.
Drum Cartridge
* 499T 353 STUBBY DRIVER should be used when replacing the ROS ASSEMBLY.
This specification is applied when the machine is operated under the following conditions:
General Procedures
Paper: A4 LEF
June, 2008
6-52
Reissue
WorkCentre 5016, 5020
Glossary of Terms
Table 1
Table 1
Term
Description
Hz
Term
Description
IIT
A3
Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches).
IOT
A4
Paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches).
AC
IQ
Image Quality
ACT
KC
1000 copies
LCD
A/D
LE
ADF
LED
ADJ
Adjustment Procedure
LEF
Bit
LTR
CCD
LUT
Look Up Table - array of NVM locations that store process control data
CD
LVPS
CF
Copier Fax
MF
Multi-Function
CP
Copier Printer
MN
Multinational
CPF
MPT
Chip
NBCR
CRU
NIC
CVT
NSC
DADF
NVM
DC
OEM
OGM
On-going Maintenance
DC
Digital Copier
PC
Personal Computer
DMM
Digital Multimeter is generic name for meter that measures voltage, current, or electrical resistance.
PL
Parts List
PO
PS
Post Script
EME
PSW
PWB
PWS
PJ
Fax Scanner
RAM
FS
RAP
ESS
Electronic Sub-System
Repair Analysis Procedure for diagnosis of machine status codes and abnormal conditions
ENG
English
R/E
2TM
REP
FAX
Facsimile
RIS
FIC
ROM
GND
Ground
ROS
HFSI
Raster Output Scanner - Device that transfers digitally processed image, using laser
light, to photoreceptor.
HVPS
SAD
Electromagnetic Emissions are emitted from machine during normal operation and
power of these emissions are reduced by machine design features.
ERU
ESD
FS
Reissue
WorkCentre 5016, 5020
June, 2008
6-53
General Procedures
Glossary of Terms
Table 1
Term
Description
SCP
SEF
Selftest
An automatic process that is used to check Control Logic circuitry. Any fault that is
detected during self-test is displayed by fault code or by LEDs on PWB.
SIMM
TE
UM
Unscheduled Maintenance
UI
User Interface
USB
W/
W/O
XBRA
Xerox Brazil
XC
Xerox Corporation
XE
XLA
XMEX
Xerox Mexico
General Procedures
Glossary of Terms
June, 2008
6-54
Reissue
WorkCentre 5016, 5020
7 Wiring Data
BSDs
Chain 1 Standby Power .................................................................................................
Chain 2 Mode Selection .................................................................................................
Chain 3 Machine Run Control ........................................................................................
Chain 4 Start Power .......................................................................................................
Chain 5 ADF/DADF ........................................................................................................
Chain 6 Imaging .............................................................................................................
Chain 7 Paper Supplying ...............................................................................................
Chain 8 Paper Transportation ........................................................................................
Chain 9 Marking .............................................................................................................
Chain 10 Fusing and Copy Transportation ....................................................................
7-3
7-5
7-6
7-8
7-9
7-18
7-21
7-23
7-28
7-31
Wirenets
Wirenets ..........................................................................................................................
7-35
P/J Locations
7.1 P/J Locations............................................................................................................
Reissue
WorkCentre 5016, 5020
7-45
June, 2008
7-1
Wiring Data
Wiring Data
June, 2008
7-2
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
ALL
J414
B6 YEL
B1,B2 YEL
LVPS
PL8.1
2
CHOKE
COIL
PL8.1
J5
BLK
BLK
3
POWER
CORD
PL8.1
POWER
SWITCH
FS11 ACHFS31 PL8.1
BLK
FS60
10.1
FS12 ACNFS33
FS34 ACN
WHT
WHT
BLU
P/J407
A16,A17
,B16,B1
7
A14,A15
,B14,B1
5
+3.3VDC
ACH
10.1
DC COM
ALL
+5VDC
DC COM
P/J407
B18
ON/
OFF
1.2
ALL
+24VDC
F1
DC COM
ALL
1
Wire Color
BLK:100V M/C, BRN:200V M/C
Wire Color
WHT:100V M/C, BLU:200V M/C
YEL
DC COM
YEL
YEL
B8
B10,B
9
ALL
ALL
+24VDC
B12,B11
ALL
DC COM
YEL
J409
4,5
1,6,11,15,1 J410
7,
19,21,23,2
5,27,29,31,
34
J409
1,2
A11,B11
ALL
AIOC PWB
PL8.1
ALL
+5VDC
A2,A1
DUPLEX PWB
PL8.2
ALL
J416 +5VDC J550
3 BLU
7
BLU
ALL
DC COM
4 BLU
6
BLU
DC COM
2 BLU
8
BLU
GN/YL
T21
DC POWER
GENERATION
FS32 ACH
BLK
BRN
A11,A12 YEL
ADF PWB
PL13.3
ALL
J731
B7
YEL
+3.3VDC
B5 YEL
B3,B4 YEL
A12,A13
,B12,B1
3
9,10,1
1
A9,A10,
B9,B10
20,21
1 GRY
3 VIO
8 VIO
10 ORN
DC COM
DC COM
+5VDC
6,7
A7,A8,
B7,B8
J508
+3.3VDC
+5VDC
+24VDC
LENS ASSEMBLY
PL10.7
IIT PWB
ALL
J721 18,1
7
J720 34,29,24,2
ALL
0,18,16,14
,12,10,8,6,
4,1
ALL
J721 21,2
0
ALL
16,1
5
ALL
13,12,11
ALL
DC COM
J540
GRY
2,1
STM PWB
PL11.5
ALL
1
ALL
DC COM
VIO
2
ALL
24VRTN
VIO
5
ALL
+24V
ORN
Reissue
WorkCentre 5016, 5020
June, 2008
7-3
Wiring Data
LVPS
PL8.1
LH COVER
INTERLOCK
SWITCH
PL8.2
J506FS151
4 ORN
1-1
LVPS
PL8.1
LH COVER
INTERLOCK SWITCH
J506
3
ORN
FRONT COVER
INTERLOCK
SWITCH
PL8.2
J506FS153
1-12
LVPS
PL8.1
FRONT COVER
INTERLOCK SWITCH
2 ORN
J506
1
ORN
+24VDC
(1.1)
AIOC PWB
PL8.1
4.1
10.1
J416
1 BLU
F2
2
AIOC PWB
PL8.1
P/J407
A2
P/J407
A1
E5-2
B1
E5-1
INTLK
+24VDC
INTLK
+24VDC
Fail Code
E5-1
LH Cover Open
E5-2
DUPLEX PWB
PL8.2
INTLK +24VDCJ550
BLU
10.2
9
June, 2008
7-4
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
J401
8
BLU
BLU
WAKE
UP
UI
RESET
J710
BLU
BLU
U7-0
UI Communication
Timeout
U7-1
UI Communication
Error
AIOC PWB
PL8.1
2
5
BLU
UI
TXD
J710
BLU
BLU
BLU
BLU
BLU
UI RXD
U7-0
J401
BLU
BLU
6
U7-1
5
6.1
DC COM
(1.1)
DC COM
2
BLU
BLU
BLU
BLU
+5VDC
(1.1)
8
+5VDC
1
2
Reissue
WorkCentre 5016, 5020
June, 2008
7-5
Wiring Data
AIOC PWB
PL8.1
LVPS
PL8.1
STM PWB
PL11.5
LVPS
PL8.1
P/ J407
B19
B20
J508
YEL
J540
YEL
J540
AIOC PWB
PL8.1
YEL
STM REQ
YEL
J508
YEL
P/ J407
B21
H9-7
Fail Code
H9-7
Wiring Data
June, 2008
7-6
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
9.2
J401
9 BLU
BILL ID
J630
BLU
P630
BILLING
COUNTER
PL8.1
2
U6-2
RAM
10 BLU
BLU
DC COM
(1.1)
U6-3
U6-4
3
NVM
U6-5
N9-0
N9-1
E9-1
Fail Code
U8-1
P/J411
1,2,3
,4,5
USB 2.0
E9-2
E8-1
E8-2
L9-0
U8-1
U6-2
U6-3
U6-4
U6-5
N9-0
N9-1
E9-1
E9-2
E8-1
E8-2
L9-0
N4-0
N4-1
N4-2
C0-1
APS NG Unselected
C0-2
N4-0
5
N4-1
N4-2
C0-1
C0-2
June, 2008
7-7
Wiring Data
J504
4 BLU
F3
IOT MOTOR
PL1.1
4-1
INTLK
+24VDC
(1.2)
IOT MOTOR
ON(H) +5VDC J201
BLU
1 RED
RED
2 BLK
BLK
Fuser
CRU
MOT
J201
3 YEL
DC COM
(1.1)
GN/YL
T82
LVPS
PL8.1
T81
INLET FRAME
+5VDC
J504
YEL
GRN
T30
AIOC PWB
PL8.1
P/J407
B3
Regi
U0-1
U1-1
F155
Duplex
Dupulex
Fail Code
U0-1
U1-1
Tray
Wiring Data
June, 2008
7-8
Reissue
WorkCentre 5016, 5020
Chain 5 ADF/DADF
5-34
2
BLU
ADF PWB
PL13.3
+5VDC
(1.1)
DOCUMENT
TRAY LENGTH
SENSOR 2
PL13.10
CN4 DF4
5 WHT
6 WHT
DC COM
(1.1)
DF5
WHT
WHT
DOCUMENT
TRAY WIDTH
SENSOR 1
PL13.10
1 WHT
+5VDC
(1.1)
DF3
2 WHT
DC COM
(1.1)
CN5
3 WHT
+5VDC
(1.1)
4 WHT
J731
A3 YEL
B5 YEL
B6 YEL
A10
ADF SEL1
YEL
ADF SEL2
YEL
B8
A2-2
B7
3
1
+3.3VDC
DOCUMENT TRAY
WIDTH SENSOR 1
DOCUMENT SENSED(H) +3.3VDC
DOCUMENT
TRAY WIDTH
SENSOR 2
PL13.10
5-33
2
5-31
2
A2-2
+3.3VDC
YEL
DOCUMENT
FEEDER
WIDTH
SENSOR
PL13.9
Fail Code
DOCUMENT TRAY
WIDTH SENSOR 2
DOCUMENT SENSED(H) +3.3VDC
DF2
WHT
RED
DF2
+3.3VDC
+3.3VDC
BLK
DF3
WHT
AIOC PWB
PL8.1
DOCUMENT TRAY
LENGTH SENSOR 2
DOCUMENT SENSED(H) +3.3VDC
DF5
5-32
2
5-35
ADF PWB
PL13.3
DOCUMENT TRAY
LENGTH SENSOR 1
DOCUMENT SENSED(H) +3.3VDC CN4
DF4
4
DOCUMENT TRAY WIDTH SENSOR 2
DOCUMENT FEEDER
WIDTH SENSOR
DF8 DOCUMENT SENSED(H) +3.3VDC
CN5
YEL
+3.3VDC
DOCUMENT TRAY
LENGTH SENSOR 2
3
DF8
DC COM
(1.1)
6
1
Reissue
WorkCentre 5016, 5020
June, 2008
7-9
Wiring Data
DF14
2 WHT
WHT
DC COM
(1.1)
ADF TOP
COVER
SWITCH
PL13.9
5-29
DF14
2 WHT
DOCUMENT
SET SENSOR
PL13.9
6 WHT
+5VDC
(1.1)
7 WHT
2 WHT
A5 YEL
J414
YEL
YEL
+3.3VDC
A5-2
A8
+3.3VDC
A4 YEL
A9
+3.3VDC
A1-1
10
A6 YEL
YEL
A7
A4-1
A4-2
3
DF10
WHT
9 WHT
+3.3VDC
J731
+3.3VDC
5-36
DF10
DC COM
(1.1)
WHT
BLU
DOCUMENT
FEED SENSOR
PL13.9
DF9
CN5
5-30
2 BLU
+3.3VDC
DF9
AIOC PWB
PL8.1
WHT
1
3
DC COM
(1.1)
A5-2
A1-1
A4-1
A4-2
Wiring Data
June, 2008
7-10
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
ADF PWB
PL13.3
J414
A6 YEL
5-42
DOCUMENT
FEED CLUTCH
CN3 ON(L) +24VDCDF13
J731
A7
YEL
2 WHT
1 WHT
DOCUMENT
FEED CLUTCH
DF13 PL13.9
DC COM
+24VDC
DOCUMENT
DRIVE MOTOR
5-40
5-41
A1 YEL
B12 YEL
A2 YEL
MOT M1
YEL
MOT M2
A3 YEL
2 ORN
B1
YEL
YEL
MOT CLOCK
A12
DC COM
MOT M3
B11 YEL
CN2
YEL
MOT ON
YEL
A11
3 YEL
DC COM
5 BRN
B2
DC COM
6 BLK
A10
MOT RST
YEL
DOCUMENT FEEDER
WIDTH SENSOR
Exit Roller
MOT
B4
Regi Roll
1 WHT
MOT CURR2
A4 YEL
A9
YEL
B9 YEL
DOCUMENT
DRIVE MOTOR
PL13.5
DC COM
MOT CURR1
B10 YEL
B3
YEL
High Speed
Low Speed
Reed Out
Feed
Out Roll
Roll
4 BLK
Reed In
Feed
In Roll
Roll
+24VDC
(1.1)
MOT CW/CCW
A5 YEL
A8
YEL
DOCUMENT LEAD EDGE SENSOR
Reissue
WorkCentre 5016, 5020
June, 2008
7-11
Wiring Data
Regi Roll
Read In Roll
Read Out Roll
Exit Roller
Document Size
DOCUMENT
FEEDER WIDTH
SENSOR
DOCUMENT
TRAY WIDTH
SENSOR 1
DOCUMENT
TRAY WIDTH
SENSOR 2
DOCUMENT
TRAY LENGTH
SENSOR 1
DOCUMENT
TRAY LENGTH
SENSOR 2
5.5"x8.5"SEF
A5 SEF
B5 SEF
A4 SEF
A5 LEF
5.5"x8.5"LEF
8.5"x11"SEF (Letter)
8.5"x13"SEF (Legal)
H
H
8.5"x14"SEF (Legal)
B5 LEF
B4 SEF
Executive LEF
16K LEF
8K SEF
8.5"x11"LEF (Letter)
11"x17"SEF(Ledger)
A4 LEF
A3 SEF
Wiring Data
June, 2008
7-12
Reissue
WorkCentre 5016, 5020
June, 2008
7-13
Wiring Data
Wiring Data
June, 2008
7-14
Reissue
WorkCentre 5016, 5020
Figure 7 BSD 5.7 Document Feed & Transport Mechanism- DADF/Network Configuration
Reissue
WorkCentre 5016, 5020
June, 2008
7-15
Wiring Data
Wiring Data
June, 2008
7-16
Reissue
WorkCentre 5016, 5020
June, 2008
7-17
Wiring Data
Chain 6 Imaging
A
AIOC PWB
PL8.1
LENS ASSEMBLY
PL10.7
AIOC PWB
PL8.1
IIT PWB
CCD
J410
22
24
J720
2,3,4,5
,7,8,9,
10,
12,13,
14,16,
18,20
11
2
CCD RST CLK
26
28
30
J410
J720
13
VIDEO DATA
33,32,
31,30,
28,27,
26,25,
23,22,
21,19,
17,15
LENS ASSEMBLY
USER INTERFACE
PWB
PL8.4
PLATEN OPEN
SWITCH
PL10.5
4
MAGNET
J711
1
BLK
5-10
PLATEN OPEN SWITCH
COVER CLOSED(L) +5VDC
+5VDC
J711
BLK
A5-1
DC COM
(2.1)
Fail Code
A5-1
Wiring Data
June, 2008
7-18
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
12
J409 CLOCK A
CARRIAGE MOTOR
ON +24V CLOCK
YEL
CARRIAGE
MOTOR
PL10.6
EXPOSURE LAMP
IIT5
1
CARRIAGE MOTOR
ON +24V CLOCK
ORN
CARRIAGE MOTOR
ON +24V CLOCK
BRN
MOT
Fail Code
5
4
CARRIAGE MOTOR
ON +24V CLOCK
BLK
U2-1
CARRIAGE SENSOR turns High with the carriage to the left side.
With the carriage at any location other than the location, sensor level is Low.
When trying to move the carriage, run CARRIAGE MOTOR in diag.
Run DC [5-23] to move the carriage until it reaches the left side,
and then stop it. It can then be detected that CARRIAGE SENSOR turns High.
3
5
RED
4
1
CLOCK B
19
CN4
1
CLOCK B
18
CLOCK /B
17
5-23
CLOCK /B
16
5-22
IIT PWB
CARRIAGE MOTOR
CARRIAGE SENSOR
CLOCK /A
15
10
CLOCK /A
14
5-21
J721
CLOCK A
13
5-20
LENS
ASSEMBLY
PL10.7
+24VDC
(1.1)
INVERTER PWB
PL10.7
J410
32
EXPOSURE
CN3 LAMP ON
2
GRY
J720
3
INV CN1
EXPOSURE
LAMP
PL10.6
INV CN2
DC COM
1
+24VDC
(1.1)
GRY
GRY
1
LENS
ASSEMBLY
PL10.7
DC COM
(1.1)
CARRIAGE
SENSOR
PL10.6
x
CAUTION
High Voltage
AIOC PWB
PL8.1
IIT PWB
IIT4
2
5-11
CN3
GRY
J720
4
CARRIAGE SENSOR
BLOCKED(H) +5VDC
+3.3VDC
J410
33
U2-1
IIT4
6
+5VDC
(1.1)
GRY
GRY
DC COM
(1.1)
June, 2008
7-19
Wiring Data
AIOC PWB
PL8.1
ROS
PL3.1
LD PWB
J404
J160
RED
RED
SOS PWB
J201
J2011
1
LD PWB
SOS
SENSOR
LD INTLK
+5VDC
LD INTLK
+5VDC
1
BLU
BLU
J2011
AIOC PWB
PL8.1
+5VDC
J201
SOS SENSED
SIGNAL
J140
2
J403
3
U3-5
DC COM
LD INTLK
+5VDC
J403
6
LASER DIODE
ENABLE ON(L) +5VDC
J140
BLU
BLU
GRN
LASER DIODE
GRN
T24
LD INTLK
+5VDC
F171
F156
F170
PD
POWER CONTROL
ON(L) +5VDC
BLU
BLU
INLET FRAME
ROS GND
IIT GND
ROS GND
LD
6-16
5
ROS VREF
OUT SIGNAL
6-17
BLU
BLU
BLU
BLU
Fail Code
4
COM
U3-5
9.2
1
8
LD INTLK
+5VDC
BLU
BLU
7
LD PWB
DC COM
(1.1)
ROS MOTOR
6-15
10
ROS MOTOR
ON(L) +5VDC
BLU
P620
BLU
ROS MOTOR
CLOCK
BLU
BLU
BLU
BLU
BLU
BLU
J620
J130
MOT
+24VDC
(1.1)
8
DC COM
(1.1)
ROS MOTOR
SOS PWB
June, 2008
7-20
Reissue
WorkCentre 5016, 5020
1
TRAY1 NO PAPER
SENSOR
PL2.7
7-7
J157
LVPS
PL8.1
AIOC PWB
PL8.1
BLU
J203
P203
3
+5VDC
J501
BLU
P/ J407
A19
C5-0
+5VDC
(1.1)
J501
3
BLU
BLU
P203
J203
3
J157
BLU
BLU
DC COM
(1.1)
TRAY1
INTERLOCK
SWITCH
PL2.5
1-11
J161
9
BLU
BLU
J161
2
+5VDC
BLU
BLU
B22
10
E6-1
DC COM
(1.1)
Fail Code
TRAY1 NO PAPER SENSOR
C5-0
E6-1
Reissue
WorkCentre 5016, 5020
June, 2008
7-21
Wiring Data
1
STM NO PAPER
SENSOR
PL11.7
7-8
J171
STM PWB
PL11.5
BLU
+5VDC
J542
BLU
C6-0
+5VDC
(1.1)
J542
J171
BLU
BLU
BLU
BLU
DC COM
(1.1)
STM INTERLOCK
SWITCH
PL11.5
1-10
J173
9
BLU
BLU
J173
2
+5VDC
BLU
BLU
10
E6-2
DC COM
(1.1)
Fail Code
C6-0
E6-2
June, 2008
7-22
Reissue
WorkCentre 5016, 5020
TRAY1 FEED
SENSOR
PL2.5
8-7
1 BLU
J158
AIOC PWB
PL8.1
+5VDC
J501
BLU
P/J407
A20
C2-2
+5VDC
(1.1)
C8-1
J501
J158
6 BLU
BLU
7 BLU
BLU
3
2
DC COM
(1.1)
TRAY1 FEED
CLUTCH
PL2.2
8-12
P/J407
A18
C1-1
2 BLU
P202
BLU
J202
DC COM
1 BLU
BLU
IOT Motor
+24VDC
(1.1)
Fail Code
C1-1
C2-2
C8-1
Reissue
WorkCentre 5016, 5020
June, 2008
7-23
Wiring Data
STM FEED
SENSOR
PL11.5
8-6
J172
1 BLU
STM PWB
PL11.5
+5VDC
J542
BLU
C2-1
C8-2
+5VDC
(1.1)
J542
6 BLU
J172
BLU
7 BLU
BLU
3
2
DC COM
(1.1)
STM FEED
CLUTCH
PL11.6
8-11
2 BLU
J212
STM FEED CLUTCH
DC COM
1 BLU
BLU
+24VDC
(1.1)
8-13
J541
1 YEL
2 RED
3 ORN
4 BRN
STM FEED
MOTOR
PL11.6
5
Tray 2 Feed Roll
Fail Code
C2-1
C8-2
June, 2008
7-24
Reissue
WorkCentre 5016, 5020
LVPS
PL8.1
8-17
P/ J407
A5
J502
3
BYPASS
SOLENOID
PL7.5
BYPASS SOLENOID
ON(L) +24VDC
RED
DC COM
1
RED
+24VDC
(1.1)
BYPASS SOLENOID
June, 2008
7-25
Wiring Data
IOT REGI.
SENSOR
PL2.9
8-5
1 BLU
J156
C1-2
C6-2
J156
C9-3
3
BLU
2 BLU
BLU
E1-6
DC COM
(1.1)
IOT REGI.
CLUTCH
PL2.9
8-10
P/J407
A6
P/J407
A4
C2-3
J503
1 BLU
+5VDC
J503
BLU
+5VDC
(1.1)
AIOC PWB
PL8.1
4 BLU
P640
BLU
J640
DC COM
5 BLU
BLU
+24VDC
(1.1)
IOT Motor
Fail Code
C1-2
C2-3
C6-2
C9-3
E1-6
Regi. Roll
June, 2008
7-26
Reissue
WorkCentre 5016, 5020
ExitExit
RollRoll
EXIT MOTOR
FUSER EXIT SENSOR
Duplex Roll 1
Fuser
IOT MOTOR
Regi. Roll
Duplex Roll 2
IOT REGI. SENSOR
Drum
June, 2008
7-27
Wiring Data
Chain 9 Marking
A
9.1 XEROGRAPHICS
ChargeCorotron
Drum
AIOC PWB
PL8.1
HVPS PWB
PL8.2
9-4
DRUM CARTRIDGE
PL4.1
Paper
CHARGE
9-5
J406
2
BLU
J520
BLU
GRID
2
Detack Saw
GND
DC COM
4
BLU
Grid
DEVE
BIAS
DC COM
5
BLU
TRANSFER COROTRON
HOUSING
PL4.3
DC COM
3
BLU
BLU
BLU
DC COM
9.3
9
INTLK
+24VDC
BLU
BLU
BLU
BLU
TRANSFER
Deve Bias
INTLK
+24VDC
7
Transfer Corotron
DETACK
TRANSFER S/D ON
BLU
Magnet Roll
GND
AIOC PWB
PL8.1
DC COM
(1.1)
+5VDC
J520
1
RED
J406
RED
U9-0
Fail Code
U9-0
HVPS fail
Wiring Data
June, 2008
7-28
Reissue
WorkCentre 5016, 5020
TONER EMPTY
SENSOR
PL4.2
LVPS
PL8.1
J509
1 BLU
P110
BLU
J110
1 RED
LVPS
PL8.1
J110
WHT
P110
3 BLU
+24VDC
(1.1)
3 BLU
BLU
3 BLK
GRN
1 BLU
J509
BLU
9-7
AIOC PWB
PL8.1
2
+5VDC
P/J407
B4
J1-2
DC COM
(1.1)
AIOC PWB
PL8.1
DRUM CARTRIDGE
PL4.1
CRUM
+12VDC
3.2
J402
1 BLU
CRU ID
P610
BLU
J610
J6-1
2
J7-1
3
4 BLU
BLU
DC COM
(1.1)
INTLK
+5VDC +24VDC
(1.2)
5 BLU
2 BLU
BLU
INTLK +5VDC
BLU
J7-2
9-2
J610
P610
4 BLU
1 BLU
DRUM CARTRIDGE
SENSED(L) +5VDC
+5VDC
J402
BLU
6.3
INTLK +5VDC
BLU
6
INTLK
+5VDC
J1-2
Toner Empty
J3-1
No Drum cartridge
J6-1
J7-1
J7-2
J7-3
J3-1
DC COM
Fail Code
J7-3
CRUM
DRUM CARTRIDGE
June, 2008
7-29
Wiring Data
HVPS PWB
PL8.2
J406
6
BLU
ERASE LAMP
PL4.2
+24VDC
9-6
J520
BLU
J521
6
1
DC COM
J210
BLU
DC COM
3
BLU
DC COM
2
BLU
ERASE LAMP
INTLK
+24VDC
(9.1)
June, 2008
7-30
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
+5VDC
LVPS
PL8.1
FUSER
PL5.1
THERMOSTAT
P/ J407
B6
J3
3
BLK
J600
BLK
F28
F25
BLK
DC COM
ACH
SWITCHED
(1.1)
FUSER LAMP
F26
B5
AIOC PWB
PL8.1
DC COM
F27
1
+24VDC
INTLK
(1.2)
WHT
WHT
1
U4-1
ACN
(1.1)
10-20
THERMISTOR
2
J408
P601
BLU
BLU
J601
2
J601
P601
2
+5VDC
FUSER THERMISTOR
SENSED SIGNAL
BLU
U4-2
J408
BLU
U4-3
DC COM
(1.1)
4
Fail Code
FUSER LAMP
U4-1
U4-2
U4-3
THERMISTOR
THERMOSTAT
Reissue
WorkCentre 5016, 5020
June, 2008
7-31
Wiring Data
10-8
10-9
AIOC PWB
PL8.1
DUPLEX PWB
PL8.2
EXIT MOTOR
J416 CURR
J550
1
BLU
EXIT MOTOR
ON CLOCK
8 BLU
2
BLU
EXIT MOTOR
ON CLOCK
7 BLU
3
BLU
9 BLU
6 BLU
5 BLU
EXIT MOTOR
ON CLOCK
BLU
EXIT MOTOR
ON CLOCK
BLU
EXIT MOTOR
J551 ON +24V CLOCK
FUSER EXIT
SENSOR
PL6.3
EXIT MOTOR
PL6.3
5 BLK
4 ORN
3 BRN
EXIT MOTOR
ON +24V CLOCK
+5VDC
3
BLU
P/J407
A3
E1-2
E3-1
E3-6
+5VDC
J505J153
1 BLU BLU 3
EXIT MOTOR
ON +24V CLOCK
EXIT MOTOR
ON +24V CLOCK
J153
1 BLU
LVPS
PL8.1
6 YEL
10-23
MOT
2 BLU
BLU
DC COM
(1.1)
2 RED
F1
1 RED
INTLK
+24VDC
(1.2)
Simplex Transport:
Fail Code
E1-2
E3-1
Fuser Exit Sensor off JAM
E3-6
EXIT MOTOR
Exit Roll
Exit Roll
5
1
The actual H/L level is displayed
inversely on the UI display.
IOT Motor
IOT Motor
June, 2008
7-32
Reissue
WorkCentre 5016, 5020
AIOC PWB
PL8.1
1
4-2
+24VDC
J405
3
NOHAD FAN
PL9.2
AIOC PWB
PL8.1
RED
+5VDC
10-60
MOT
J405
BLU
U4-9
DC COM
(1.1)
Fail Code
U4-9
1
Nohad Fan defect
4
NOHAD FAN
June, 2008
7-33
Wiring Data
Wiring Data
June, 2008
7-34
Reissue
WorkCentre 5016, 5020
Wirenets
7.2.1 WIRE NET AC POWER (HOT)
POWER CORD
POWER SWITCH
FS11
FS31
LOW
VOLTAGE
POWER
SUPPLY
LOW
VOLTAGE
POWER
SUPPLY
1.1
CHOKE COIL
J5
FS32
J5
1
BLK
FS60
BLK
BRN
2
BLK
BLK
GN/YL
WHT
P600
J600
2
F28
THERMOSTAT
F25
10.1
F26
FUSER LAMP
BLK
BLK
Wire Color
BLK: 100V M/C, BRN: 200V M/C
POWER SWITCH
FS12
FS33
LOW VOLTAGE
POWER SUPPLY
FUSER
FS34
J3
1
WHT
FS60
WHT
BLU
P600
J600
1
10.1
F27
FUSER LAMP
WHT
1
GN/YL
BLK
DC POWER
GENERATION
Wire Color
WHT: 100V M/C, BLU: 200V M/C
Reissue
WorkCentre 5016, 5020
June, 2008
7-35
Wiring Data
LENS
ASSEMBLY
AIOC PWB
+3.3VDC
IIT PWB
P/J407
A16
A17
J409
J721
17
FLAT
CABLE
B16
B17
B6
Wiring Data
18
J414
June, 2008
7-36
YEL
J731
ADF PWB
B7
Reissue
WorkCentre 5016, 5020
P203
J203
3
J157
3
BLU
BLU
7.1
8.1
J158
+5VDC
TRAY1 NO PAPER
SENSOR
IOT REGISTRATION
SENSOR
BLU
J503
J156
1
BLU
J505
8.4
10.2
J153
1
BLU
STM PWB
J508
J540
J542
1
J171
STM NO PAPER
SENSOR
BLU
GRY
8.2
J172
6
7.2
BLU
AIOC PWB
P/J407
A11
J401
USER INTERFACE
PWB
J710
2.1
8
BLU
B11
7
BLU
Reissue
WorkCentre 5016, 5020
June, 2008
7-37
Wiring Data
J409
J721
16
CN3
IIT4
CARRIAGE
1 SENSOR
6.2
DF3
DOCUMENT TRAY
1 WIDTH SENSOR1
5.1
DF2
DOCUMENT TRAY
1 WIDTH SENSOR2
5.1
DF5
DOCUMENT TRAY
1 LENGTH SENSOR1
5.1
DF4
DOCUMENT TRAY
1 LENGTH SENSOR2
5.1
DF8
DOCUMENT
1 FEEDER WIDTH
SENSOR
5.1
DF9
DOCUMENT SET
1 SENSOR
5.2
DOCUMENT LEAD
1 EDGE SENSOR
5.2
GRY
15
FLAT
CABLE
B5
J416
J550
BLU
J414
YEL
J731
7 DUPLEX PWB
ADF PWB
B8
CN4
WHT
WHT
AIOC PWB
WHT
WHT
CN5
WHT
WHT
DF10
WHT
Wiring Data
June, 2008
7-38
Reissue
WorkCentre 5016, 5020
P203
J203
2
J157
2
BLU
BLU
7.1
8.1
J158
+5VRTN
TRAY1 NO PAPER
SENSOR
TRAY1 INTERLOCK
SWITCH
IOT REGISTRATION
SENSOR
BLU
J161
9
BLU
J503
J156
2
BLU
J505
7.1
8.4
10.2
J153
2
BLU
STM PWB
J508
J540
J542
2
J171
VIO
STM NO PAPER
SENSOR
STM INTERLOCK
SWITCH
BLU
8.2
J172
7
7.2
BLU
J173
9
BLU
J509
3
P110
J110
2
BLU
3
BLK
TONER EMPTY
SENSOR
7.2
9.2
Reissue
WorkCentre 5016, 5020
June, 2008
7-39
Wiring Data
AIOC PWB
P/J407
A12
A13
B12
DRUM CARTRIDGE
4
J402
BLU
P610
BLU
J416
J550
BLU
J610
1 CRUM
9.2
DUPLEX PWB
LENS
ASSEMBLY
IIT PWB
J721
21
B13
1
J409
20
FLAT
CABLE
+3.3VRTN
A14
A15
B14
B14
J410
J720
29
11
24
15
20
17
18
19
16
21
14
23
12
25
10
27
29
31
34
(SEE WIRE NET
DC COM(+5VRTN)-3)
Wiring Data
34
CN3
GRY
IIT4
CARRIAGE
3 SENSOR
6.2
1
FLAT
CABLE
June, 2008
7-40
Reissue
WorkCentre 5016, 5020
10
J401
J710
BLU
USER INTERFACE
PWB
J711
PLATEN OPEN
SWITCH
BLK
6.1
BLU
J630
BLU
P630
BILLING COUNTER
3.2
ROS
2
J403
J140
BLU
6.3
7 LD PWB
FUSER
2
J408
P601
BLU
J601
THERMISTOR
10.1
ADF PWB
B3
J414
YEL
J731
B10
CN4
DF3
DOCUMENT TRAY
3 WIDTH SENSOR1
5.1
DF2
DOCUMENT TRAY
3 WIDTH SENSOR2
5.1
DF4
DOCUMENT TRAY
3 LENGTH SENSOR1
5.1
DF5
DOCUMENT TRAY
3 LENGTH SENSOR2
5.1
DF14
5.2
DF8
DOCUMENT
3 FEEDER WIDTH
SENSOR
5.1
DF9
DOCUMENT SET
3 SENSOR
5.2
DOCUMENT LEAD
3 EDGE SENSOR
5.2
WHT
WHT
B4
YEL
B9
WHT
WHT
AIOC PWB
Reissue
WorkCentre 5016, 5020
June, 2008
7-41
CN5
WHT
WHT
WHT
DF10
WHT
Wiring Data
LOW VOLTAGE
POWER SUPPLY
4
+24VDC
J506
FS151
ORN
FRONT
COVER
INTERLOCK
SWITCH
LOW VOLTAGE
POWER
SUPPLY
FS152
J506
ORN
J506
FS153
ORN
FS154
ORN
F1
J506
ORN
F3
F2
J504
J201
BLU
4.1
1 IOT MOTOR
J508
N.C
AIOC PWB
P/J407
A1
B1
J406
P520
BLU
J416
J550
BLU
HIGH VOLTAGE
POWER
SUPPLY
DUPLEX PWB
9
1
2
J501
P202
BLU
J502
J202
P640
BLU
TRAY1 FEED
CLUTCH
8.1
IOT
REGISTRATION
CLUTCH
8.4
BLU
J210
2 ERASE LAMP
10.2
J551
RED
9.3
EXIT MOTOR
RED
8.3
BYPASS
SOLENOID
RED
J503
J521
J640
STM PWB
10
J508
ORN
J540
J542
P212
BLU
J212
STM FEED
CLUTCH
8.2
Wiring Data
June, 2008
7-42
Reissue
WorkCentre 5016, 5020
J509
P110
BLU
J110
RED
AIOC PWB
P/J407
A7
9.2
TONER EMPTY
SENSOR
ROS
J403
P620
BLU
J620
J130
6.3
5 ROS MOTOR
A8
LENS
ASSEMBLY
B7
9
B8
J409
J721
IIT PWB
13
10
12
11
11
FLAT
CABLE
B1
B2
J414
YEL
YEL
J731
ADF PWB
B12
B11
CN4
CN3
Reissue
WorkCentre 5016, 5020
INV CN1
GRY
CN3
WHT
DF13
6.2
CARRIAGE
5 MOTOR
INVERTER
1PWB
6.2
DF13
WHT
DOCUMENT FEED
CLUTCH
5.3
5.3
CN2
LOW VOLTAGE
POWER SUPPLY
IIT5
RED
DOCUMENT DRIVE
MOTOR
BLK
June, 2008
7-43
Wiring Data
+24VRTN
J504
J201
BLU
J508
J540
VIO
4.1
2 IOT MOTOR
5 STM PWB
AIOC PWB
ROS
P/J407
A7
A8
B1
B7
J403
P620
BLU
J620
6.3
J130
4 ROS MOTOR
10.3
J405
NOHAD FAN
BLK
J406
J520
BLU
9.1
HIGH VOLTAGE
7 POWER SUPPLY
BLU
LENS
ASSEMBLY
B8
20
J409
J721
21
IIT PWB
2
CN3
GRY
INV CN1
INVERTER PWB
6.2
1
FLAT
CABLE
A11
A12
Wiring Data
J416
J550
BLU
J414
YEL
YEL
J731
8 DUPLEX PWB
A2
ADF PWB
A1
June, 2008
7-44
Reissue
WorkCentre 5016, 5020
Reissue
WorkCentre 5016, 5020
June, 2008
7-45
Wiring Data
Table 1
Table 1
P/J No.
Figure
No.
Item No.
Description
INV CN1
Figure 1
Inverter PWB
P/J No.
Figure
No.
Item No.
Description
INV CN2
Figure 1
Inverter PWB
CN1
Figure 12
J333
Figure 13
23
SLCC PWB
CN2
Figure 11
ADF PWB
J340
Figure 13
22
SLCC PWB
CN2
Figure 12
J341
Figure 13
21
SLCC PWB
CN3
Figure 11
ADF PWB
J342
Figure 13
20
SLCC PWB
CN3
Figure 12
J411
Figure 7
AIOC PWB
CN4
Figure 11
ADF PWB
J508
Figure 6
STM
CN4
Figure 12
J610
Figure 8
CRU
CN5
Figure 11
ADF PWB
NBCR CN6
Figure 1
NBCR PWB
CN5
Figure 12
NSC CN1
Figure 1
NSC PWB
CN6
Figure 12
P412
Figure 7
14
AIOC PWB
CN7
Figure 12
P417
Figure 7
16
AIOC PWB
DF2
Figure 10
P418
Figure 7
15
AIOC PWB
DF3
Figure 10
P419
Figure 7
AIOC PWB
DF4
Figure 10
P508
Figure 9
15
LVPS
DF5
Figure 10
P610
Figure 8
CRU
DF8
Figure 10
P/J3
Figure 9
18
Fuser Lamp
DF9
Figure 10
P/J5
Figure 9
17
Choke Coil
DF10
Figure 10
P/J5
Figure 13
SLCC PWB
DF13
Figure 10
P/J110
Figure 3
DF14
Figure 11
P/J130
Figure 2
ROS MPA
DF14
Figure 12
14
P/J140
Figure 2
ROS
F25
Figure 5
Fuser Thermostat
P/J153
Figure 4
F26
Figure 5
Fuser Lamp
P/J156
Figure 4
F27
Figure 5
Fuser Lamp
P/J157
Figure 3
F28
Figure 5
Fuser Thermostat
P/J158
Figure 4
FS11
Figure 9
Inlet
P/J160
Figure 2
ROS, Video
FS12
Figure 9
Inlet
P/J161
Figure 4
FS151
Figure 4
P/J171
Figure 6
FS152
Figure 4
P/J172
Figure 6
FS153
Figure 3
P/J173
Figure 6
FS154
Figure 3
P/J201
Figure 8
IOT Motor
FS31
Figure 9
Power Switch
P/J201
Figure 2
FS32
Figure 9
Power Switch
P/J2011
Figure 2
FS33
Figure 9
Power Switch
P/J202
Figure 8
FS34
Figure 9
Power Switch
P/J203
Figure 8
FS60
Figure 9
Inlet GND
P/J210
Figure 3
Erase Lamp
IIT4
Figure 1
Carriage Sensor
P/J212
Figure 6
IIT5
Figure 1
Carriage Motor
P/J380
Figure 13
SLCC PWB
Wiring Data
June, 2008
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Table 1
Table 1
P/J No.
Figure
No.
Item No.
Description
P/J No.
Figure
No.
Item No.
Description
P391
Figure 13
24
SLCC PWB
P/J550
Figure 8
Duplex PWB
P/J401
Figure 7
UI
P/J551
Figure 8
Duplex PWB
P/J401
Figure 13
SLCC PWB
P/J600
Figure 4
Fuser Lamp
P/J402
Figure 7
11
CRU ID
P/J601
Figure 4
Fuser Thermistor
P/J402
Figure 13
13
SLCC PWB
P/J620
Figure 2
ROS MPA
P/J403
Figure 7
12
ROS
P/J630
Figure 8
Billing ID
P/J403
Figure 13
14
SLCC PWB
P/J640
Figure 8
P/J404
Figure 7
ROS, Video
P/J710
Figure 1
UI
P/J404
Figure 13
19
SLCC PWB
P/J711
Figure 1
10
Platen Switch
P/J405
Figure 7
Nohad Fan
P/J720
Figure 1
IIT Data
P/J405
Figure 13
12
SLCC PWB
P/J721
Figure 1
IIT Power
P/J406
Figure 7
HVPS
P/J731A/B
Figure 11
ADF
P/J406
Figure 13
10
SLCC PWB
P/J801
Figure 12
11
P/J407
Figure 9
16
LVPS-AIOC PWB
P/J802
Figure 12
12
Exit/Invert Sensor
P/J407
Figure 13
18
LVPS-SLCC PWB
P/J803
Figure 12
13
Registration Sensor
P/J408
Figure 7
13
AIOC PWB
P/J804
Figure 12
10
Registration Clutch
P/J408
Figure 13
15
SLCC PWB
P/J805
Figure 12
Exit/Invert Clutch
P/J409
Figure 7
AIOC PWB
P/J806
Figure 12
Exit/Invert Solenoid
P/J409
Figure 13
SLCC PWB
P/J410
Figure 7
AIOC PWB
P/J410
Figure 13
SLCC PWB
P/J412
Figure 13
16
SLCC PWB
P/J414A/B
Figure 7
AIOC PWB
P/J414A/B
Figure 13
SLCC PWB
P/J415
Figure 13
SLCC PWB
P/J416
Figure 7
10
AIOC PWB
P/J416
Figure 13
11
SLCC PWB
P/J418
Figure 13
17
SLCC PWB
P/J501
Figure 9
13
LVPS
P/J502
Figure 9
10
LVPS
P/J503
Figure 9
12
LVPS
P/J504
Figure 9
LVPS
P/J505
Figure 9
14
LVPS
P/J506
Figure 9
11
LVPS
P/J509
Figure 9
LVPS
P/J520
Figure 3
HVPS
P/J521
Figure 3
HVPS
P/J540
Figure 6
STM
P/J541
Figure 6
P/J542
Figure 6
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June, 2008
7-47
Wiring Data
Figure 1 IIT
Wiring Data
June, 2008
7-48
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WorkCentre 5016, 5020
Figure 2 ROS
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June, 2008
7-49
Wiring Data
Figure 3 HVPS
Wiring Data
June, 2008
7-50
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Figure 4 LH
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June, 2008
7-51
Wiring Data
Figure 5 Fuser
Wiring Data
June, 2008
7-52
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Figure 6 STM
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June, 2008
7-53
Wiring Data
Wiring Data
June, 2008
7-54
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Figure 8 Rear
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June, 2008
7-55
Wiring Data
P/
J503
P/
J505
June, 2008
7-56
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Figure 10 ADF/DADF
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June, 2008
7-57
Wiring Data
Figure 11 ADF 2
Wiring Data
June, 2008
7-58
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June, 2008
7-59
Wiring Data
Wiring Data
June, 2008
7-60
Reissue
WorkCentre 5016, 5020