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Work Center 5016, 5020

Service Documentation

701P48365
June 2008

CAUTION
Certain components in the Work Center 5016/ 5020
are susceptible to damage from electrostatic discharge. Observe all ESD procedures to avoid component damage.

While Xerox has tried to make this documentation accurate, Xerox will have
no liability arising out of any inaccuracies or ommissions. Changes are periodically made to this document. Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
All service documentation is supplied to Xerox external customers for informational purposes only. Xerox service documentation is intended for use by
certified product trained service personal only. Xerox does not warrant or
represent that such documentation is complete, nor does Xerox represent
or warrant that it will notify or provide to such customer any future changes
to this documentation. Customer performed service of equipment, or modules, components or parts of such equipment may affect the warranty
offered by Xerox with respect to such equipment. You should consult the
applicable warranty for its terms regarding customer or third party provided
service. If the customer services such equipment, modules, components or
parts thereof, the customer releases Xerox from any and all liability for the
customer actions, and the customer agrees to indemnify, defend and hold
Xerox harmless from any third party claims which arise directly or indirectly
from such service.

Acknowledgements
Prepared by Global Knowledge & Llanguage Services - North America
800 Phillips Road - Building 0218-01A
Webster, New York 14580-9791
ISO9001 AND ISO27001 Certified
Copyright 2007-2008 by Xerox Corporation. All rights reserved.
Xerox and all product names and number names
are trademarks of Xerox Corporation.
Printed in the USA

WorkCentre 5016, 5020

Printed in the United States of America.

Service Documentation

XEROX and all Xerox product names mentioned in this publication are trademarks of
XEROX CORPORATION. Other company trademarks are also acknowledged.

WorkCentre 5016, 5020 Service Documentation


PANTONE is a registered trademark of Pantone, Inc.
701P48365
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.

Reissue
June, 2008

CAUTION

***Xerox Private Data***


All service documentation is supplied to Xerox external customers for informational purposes
only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer
any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix
machine defects under the warranty offered by Xerox with respect to such equipment. You
should consult the applicable warranty for its terms regarding customer or third-party provided
service.

This equipment generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions documentation, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference in which case
the user, at his own expense, will be required to correct the interference.

If the customer services such equipment, modules, components or parts thereof, the customer
releases Xerox from any and all liability for the customer actions, and the customer agrees to
indemnify, defend and hold xerox harmless from any third party claims which arise directly or
indirectly for such service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising
out of any inaccuracies or omissions. Changes are periodically made to this document.
Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Prepared by:
Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road, Bldg. 0218-01A
Webster, New York 14580-9791
USA
2007 - 2008 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyrightable material and information now allowed by statutory judicial law or hereinafter granted, including without limitation,
material generated from the software programs which are displayed on the screen such as
icons, screen displays, looks, etc.

Front Matter

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Front Matter

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Introduction
How To Use This Manual................................................................................................

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Introduction

Introduction

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How To Use This Manual

Chain 1 Standby Power


Chain 2 Mode Selection
Chain 3 Machine Run Control

This manual is used as the standard service manual for the WorkCentre 5016, 5020.

Chain 4 Start Print Power


Chain 6 Imaging

Enter any comments and/or corrections regarding the WorkCentre 5016, 5020 Service Documentationl on the Publication Comment Sheet, and send it to the Technical Support Center
SDEG.

Chain 7 Paper Supplying


Chain 8 Paper Transportation
Chain 9 Marking

This manual describes the standard procedures for servicing the WorkCentre 5016, 5020.
Refer to Section 1 Service Call Procedure for efficient and effective servicing during maintenance calls.

Chain 10 Fusing and Copy Transportation

Contents of Manual

Description of Terminology and Symbols

This manual is divided into nine sections as described below.

The terminology and symbols used throughout this service manual are described as follows:

WARNING

Section 1 Service Call Procedures


This section describes the structured process for determining the type and sequence of actions
that are performed during a service call.

A Warning statement indicates an operating or maintenance procedure, practice, or


condition that, if not strictly observed, could result in personal injury or loss of life.
CAUTION

Section 2 Status Indicator RAPs

A Caution statement indicates an operating or maintenance procedure, practice, or condition


that, if not strictly observed, could result in damage to, or destruction of, equipment.

This section contains the Repair Analysis Procedures (RAPs) necessary to repair all faults
other than image quality faults.

NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.

Section 3 Image Quality RAPs

Reference:
Used when other explanations are given.

This section contains the Repair Analysis Procedures (RAPs) that are used to diagnose image
quality defect problems.

Purpose:
Used to describe the purposes of adjustment and troubleshooting.

Section 4 Removal/Replacement and Adjustment Procedures


REP:
This section contains the removal, replacement, and adjustment procedures for components of
WorkCentre 5016, 5020.

Indicates the removal/replacement procedure for reference.


ADJ:

Section 5 Parts List

Indicates the adjustment procedure for reference.

This section contains a list of spare parts list for the WorkCentre 5016, 5020.

PL:

Section 6 General Procedures/Information

Indicates the parts list for reference.

This section contains frequently used procedures that relate to the diagnosis, setup, or operation of the machine. It also contains pertinent information that will not be found in any other part
of the service documentation.

ASSY:
Means Assembly.
Safety Critical Components (SCC):

Section 7 Wiring Data


This section contains the wiring information for the WorkCentre 5016, 5020. It contains a connector list/locator, wirenet diagrams, and Block Schematic Diagrams (BSDs) for the following
chains:

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These are components, such as electrostatic-sensitive IC chips, which could be damaged if not
handled properly. Follow the regulations regarding Safety Critical Components set by XEROX
Corp.

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Introduction

Introduction

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1 Service Call Procedures


1.1 Before Starting Service .............................................................................................
1.2 Service Call Procedure .............................................................................................
1.3 Service Call Details ...................................................................................................
1.4 TRIM Checklist ..........................................................................................................
1.5 Periodic Replacement Parts/Consumables List ........................................................

1-3
1-4
1-4
1-5
1-5

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Service Call Procedures

Service Call Procedures

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1.1 Before Starting Service

1.1.2Things to Note When Handling Customer Data

1.1.1Safety

1.

Before you bring back any sample for the purpose of investigation/analysis, always obtain
permission from the customer. Make sure you assure them that the data will not be used
for any other purpose.

To prevent any accident that may occur during maintenance service, any warning or any caution regarding the service must be strictly observed. Do not perform any hazardous operation.
1.

2.

Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance service. If the machine has to be
switched ON, such as when measuring a voltage, take extra care to avoid an electrical
shock.

2.

3.

3.

IOT (Platen): 31.5kg (requires 3 persons)

Follow the safety guidelines established within the OpCo and ensure that customer data
do not get compromised during service.

1.1.3 Other Precautions


To avoid performing wrong or unnecessary service, observe the following:
1.

Reference Materials

2.

Disassembling

Read all relevant service documentation, so that you can take a systematic approach.

2 Tray Modules: 8.6kg (requires 2 persons)

Make sure to note the assembled condition of the machine before removing parts or disassembling it.

Take extra care of your working posture to prevent backache.


Safety Devices

3.

See that safety devices for preventing accidents, such as fuses, circuit breakers, interlock
switches, etc., and those for protecting customers from injury, such as panels and covers,
function properly. Modifications that hinder the function of any safety devices are strictly
prohibited.
5.

7.

Installation and Adjustment


After the installation or adjustment is complete, check that no parts or tools are left inside
the machine.

4.

Handling of replaced parts and consumables


Make sure that any replaced parts or consumables, as well as the packaging materials,
are taken back to the Service Center.

Installing and Removing Parts


The edges of parts and covers may be sharp, so take care not to touch them. Be careful
not to touch those parts, and wipe off any oil that may have adhered to your fingers or
hands before servicing. When pulling out parts, cables, etc., do it gently. Do not use
excessive force.

6.

Other things to note when handling customer data.

Heavy Parts
When removing or installing heavy parts, keep your back straight and lift with your legs.
Some parts should not be lifted by one person:

4.

Security-related NVM values that were changed during diagnostics.


If any security-related NVM values, such as polling, were set for test purposes, make sure
you restore them to their original values after the test.

Drive Area
Never inspect, clear or lubricate the drive components, such as chain belts, chain wheels
or gears, when the machine is in operation.

Handling of copied/printed customer data.

WARNING
Never discard the Drum/Toner Cartridges into a fire. Always keep them away from
open flames to prevent them from igniting and causing a fire.

Specified Tools
Follow the instructions when a particular tool is specified.

NOTE: For separation and processing methods for replaced parts or consumables, refer
to Common Technical Information No. 2-138 for all machines.

Cleaning Up Toner Spills

Since toner can be explosive, sweep or brush any spilled toner into a container to collect
it. To clean away the remaining toner using a vacuum cleaner, always use an FX standard
vacuum cleaner that is toner-tolerant. Never use the customer's vacuum cleaner.
8.

Earthquake Preparedness Measures

If the customer requests earthquake proofing, an earthquake preparedness kit is available.

5.

Check the Service Guide for more information on the earthquake preparedness kit.
9.

Modifications to the Machine


Before altering the machine, submit an irregular use license application.

10. Other Safety Precautions


Follow the recommendations in WORKING PRACTICES FOR ENGINEERS issued by
FXAP EH&S (Environmental Health and Safety).

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If you have replaced the following consumables, affix the "U-TAG" so that the recyclable parts will be handled appropriately.
a.

Drum Cartridge

b.

Toner Cartridge

For recyclable parts, fill in the necessary items on the "U-TAG."

General Precautions

Take care not to disturb the customer's daily work.

Place any service-related trash into a trash bag and bring it to the service office.

Clearly record the following information in the Machine Service Log:

Details of the service call

Parts and consumables replaced

Service Call Procedures

1.1

1.2 Service Call Procedure

1.3 Service Call Details

1.2.1 Initial Actions

1.3.1 Initial Actions

1.

Ask the operator(s) about the machines condition.

1.

2.

Record the billing meter readings.

Frequency and location of recent paper jams

3.

Inspect any faulty copies, then check the machine.

Copy quality

4.

Check the Service Log.

2.

Ask the operator(s) about the machines condition.

Record the billing meter readings.

1.2.2 Actions to Take During UM (Unscheduled Maintenance)

3.

Inspect any faulty copies, then check the machine.

1.

Perform the service flow in Section 2 Status Indicator RAPs.

4.

Check the copy sample and the Service Log from the last call.

2.

Perform the applicable RAP in Section 2 Status Indicator RAPs.

1.3.2 Checking Reproducibility of Problem

If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.

1.

Perform the service flow in Section 2 Status Indicator RAPs.

2.

Perform the applicable RAP in Section 2 Status Indicator RAPs.

Check the copy quality.

3.

If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.

3.

Make several copies using the Test Pattern (499T247), then check the quality.
4.

Look at the last 20 error codes in order to understand the machine status.

1.3.3 Checking Copy Quality

1.

Make several copies using the Test Pattern (499T247), then check the quality.

2.

If there is a problem in copy quality, perform the applicable RAP in Section 3 Image Quality.

Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).

When the last error code is displayed, press the [Start] key to return to the Function
input screen.

Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.

5.

Repair all the secondary problems.

6.

Perform TRIM servicing.

1.3.4 TRIM Servicing


Perform TRIM servicing during the maintenance call.
1.

Perform the necessary TRIM items using the TRIM Checklist.

2.

Check for parts that require periodic cleaning/replacement by referring to the TRIM
Checklist and the Periodic Replacement Parts/Consumables List. Clean them if necessary. If replaced, always clear the counters of the corresponding items in the Chain Function.

1.2.3 Actions to Take During SM (Scheduled Maintenance)


1.

Check the copy quality.

2.

Look at the last 20 error codes in order to understand the machine status.

Make several copies using the Test Pattern (499T247), then check the quality.

3.

Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).

When the last error code is displayed, press the [Start] key to return to the Function
input screen.

Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.

Perform TRIM servicing.

1.2.4 Final Actions


1.

Check overall machine operation/features.

2.

Check the machine exterior and consumables.

3.

Train the operator as required.

4.

Complete the Service Log and Service Report.

5.

Keep the copy samples with the Service Log.

Service Call Procedures

1.2, 1.3

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1.4 TRIM Checklist

1.5 Periodic Replacement Parts/Consumables List

A: Check. Clean, replace, or replenish if necessary.

When servicing the machine, check the number of copies and the replacement interval for the
consumables and parts that require periodical cleaning/replacement. Clean or replace them if
necessary. The IOT history can be checked at Chain-Function > NVRAM R/W, while the IIT
history can be checked in the Counters (refer to Diagnostic Mode in Section 2 Status Indicator
RAPs). For items that cannot be checked in the Diagnostic Mode, clean or replace them
according to the replacement intervals (standard PV).

B: Always check and clean.


*: Always replace at the specified interval.
Table 1

CAUTION

Every
time Service Details

No.

Service Items

1.1

Check before servicing


A
(check machine operation)

Do not keep toner and drum cartridges in your car for long periods of time.

Turn on the machine, and make sure that there are


no abnormal sounds.

Table 1
Parts/Consumables
Name/PL No.

Replacement
Interval (copies) Counters Check

1.2

Check before Servicing


(copy the Test Pattern)

Make several copies using the Test Pattern


(499T247), then check the image quality.

Clean the interior of the


machine (paper transport
system)

Clean the paper dust and toner residue in the paper


path and on the jam sensor.

Tray 1 Feed Roll/


Retard Pad

50,000

[29/34] [29/24] [29/14] [29/4]


Count up 1 for every feed. Replace both at the
same time.

Clean the IIT

Clean the Platen Glass surface and the Platen


Cushion with the optical cleaning cloth.

Tray 2 Feed Roll/


Retard Roll

100,000

Clean the Reflector, back of the Platen Glass,


mirrors and lens with the optical cleaning cloth.

[29/25] [29/15] [29/5]


Count up 1 for every feed. Replace both at the
same time.

MSI Feed Roll/


Retard Pad

50,000

[29/39] [29/29] [29/19] [29/9]


Count up 1 for every feed. Replace both at the
same time.

Fuser Unit

100,000

[21/39] [21/29] [21/19] [21/9]


Count up 1 for every feed.

Toner Cartridge

6,000

Drum Cartridge

36,000

Safety Precautions

Make sure that the power cord is plugged in


properly.

Make sure that there are no cracks in the


power plug and no holes or cuts in the power
cord insulation.

If an extension cord or power strip is used,


make sure it is of sufficient capacity to handle
the power requirements of the machine.

Make sure that no more than one power plug


is connected to a single socket.

6.1

Check after servicing


(copy quality check)

6.2

Check after servicing


A
(check machine operation)

Check the paper feed.

Make sure that there are no abnormal sounds.

Check after servicing


(check the meter)

Create the Service Log and Service Report.

6.3

No

31,000 (Warning)
36,000 (Machine Stops)

Make several copies using the Test Pattern


(499T247), then check the image quality.

CAUTION
Do not touch the Drum of the Drum Cartridge.

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Service Call Procedures

1.4, 1.5

Service Call Procedures

1.4, 1.5

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2 Status Indicator RAPS


Error Codes
Fault Repair Overview and List of Error Codes...............................................................

2-3

RAPs
U0-1 Main Motor Stop Error ............................................................................................
U1-1 Main Motor Rotation Error ......................................................................................
U2-1 Carriage Module Fail ..............................................................................................
U3-5 Laser Power Or ROS Motor Fail ...........................................................................
U4-1 Fuser On Time Fail................................................................................................
U4-2 Over Heat Temp Fail .............................................................................................
U4-3 FS1 Thermistor Defect ..........................................................................................
U4-9 Fuser Fan Defect...................................................................................................
U6-2 RAM Read/Write Check Error ...............................................................................
U6-3 NVM Data Defect ..................................................................................................
U6-4 NVM Read/Write Cannot Be Executed .................................................................
U6-5 CPU Power To Access NVM Is Not Enough .........................................................
U7-0 UI Communication TimeOut ..................................................................................
U7-1 UI Communication Error........................................................................................
U8-1 Billing Counter Defect............................................................................................
U9-0 HVPS Fail..............................................................................................................
062-300 Platen Interlock Open .......................................................................................
062-345 IISS EEPROM Failure.......................................................................................
062-360 Carriage Position Fail........................................................................................
062-371 Lamp Illumination Fail .......................................................................................
062-380 AGC Failure ......................................................................................................
062-386 AOC Failure ......................................................................................................
062-392 IPS PWB Memory Fail ......................................................................................
062-393 IPS PWB Fail ....................................................................................................
005-170 DADF Feed Failure ...........................................................................................
005-171 DADF Regi / Exit Failure..................................................................................
005-172 DADF Inverted Document Jam .........................................................................
005-198 Short Scan Jam ................................................................................................
005-199 Long Scan Jam .................................................................................................
005-305 Feeder Top Cover Open ...................................................................................
005-920 Static Jam .........................................................................................................

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2-25
2-25
2-26
2-26
2-27
2-27
2-28
2-28
2-29
2-29
2-30
2-30
2-31
2-31
2-32
2-32
2-33
2-33
2-34
2-34
2-35
2-35
2-36
2-36
2-37
2-38
2-39
2-40
2-40
2-41
2-41

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Status Indicator RAPS

Status Indicator RAPS

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Fault Repair Overview and List of Error Codes

Fault Repair Overview


The fault repair operation proceeds in the following flow. After performing the pre-check, verify
the symptoms and refer to the Error Code List and Section 7 Wiring Data to effectively repair
the fault:

Check the status of Installation

Check the problem status

Diagnostic Mode
Operating Principles
Wiring Data

Perform RAP

Reference
Information
Check if the fault is repaired

Completed

Figure 1 Troubleshooting Procedure

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Status Indicator RAPS

Check the Status of Installation

Descriptions related to connectors are expressed as follows: P/J12" -> The connector (P/
J12) is in the connected state. "P12" -> The plug side when the connector (P/J12) is in the
disconnected state (except when it is directly connected to a board). "J12" -> The jack
side when the connector (P/J12) is in the disconnected state (except when it is directly
connected to a board).

In a RAP, "P/J1 <=> P/J2" means that all the opposing pins between "P/J1" and "P/J12"
(refer to Section 7, Wiring Data) should be measured.

The voltages on small connectors are measured using a special tool. Handle the tool
carefully because it has a sharp tip.

The numerical values described in the RAPs are for reference only. Approximate values
are considered to be the same.

Note that for the checks specified in the RAP, you must check the references for the parts
that must be removed and their procedures.

"Replacement" in the RAPs indicates the parts that are considered to be the cause of the
problem. Check by replacing the parts and, if necessary, the assembly that contains those
parts.

In the RAPs, the highest level paper supply is called "Tray 1," and the one below it is
called "Tray 2."

In the RAPs, some procedures are described separately for each specification. Follow the
instructions for your model to repair the faults.

Before starting to troubleshoot, always check the following items:

The voltage of the power supply (measure the voltage at the power outlet to see if it is
within specification).

The power cord for damage, short circuits, open circuits, and wrong internal connections.

The machine for proper grounding.

The machine is not installed in a place with high temperature, high humidity, low temperature, low humidity, or a place with drastic changes in temperature.

The machine is not installed near a water outlet, humidifier, heater or fire source, dusty
areas, or under the direct draft of an air conditioner.

The machine is not installed in a place where volatile or flammable gas is generated.

The machine is not installed in a place exposed to direct sunlight.

The machine is installed in a well-ventilated place.

The machine is installed on a stable level surface.

The paper is within specification (standard paper is recommended).

The machine for any improper handling.

The Periodic Replacement Parts are replaced at the proper intervals.

Safety Considerations

Before servicing, always unplug the power cord unless required otherwise. When the
power is turned ON, never touch a current-carrying part unless required otherwise. Also,
since current is carried in the LVPS power switch/inlet even when the power is turned
OFF, never touch this area.

When turning the power ON to perform a check while the Interlock Switch or Security
Switch is also turned ON and the covers are removed, always disconnect the connector
( P/J140) that is connected to the ROS, unless required otherwise, because a laser beam
might be emitted from the ROS.

When connecting the connector ( P/J520) on the HVPS according to the instructions in
the RAP, never touch the HVPS and high-voltage output parts.

When performing a high voltage output check using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch any high voltage output section when performing the high voltage
output check.

When operating the Drive Section using the Input Diagnostics or Output Diagnostics in
Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also,
never touch the Drive Section while operating it.

Be careful not to burn yourself when touching parts that can get very hot.

When servicing, use a grounded wrist band to remove static electricity from your body.

RAP Flow
RAPs are a good place to start in diagnosing a failure. RAPs guide you through the troubleshooting process by checking for the presence of error codes and other types of problematic
symptoms. To troubleshoot problems related to image quality, refer to Section 3 Image Quality
Troubleshooting.

Things to Note When Using RAPs

When troubleshooting using RAPs, prepare normally working parts such as the AIOC
PWB, LVPS, HVPS and Fuser in advance because they might be required to identify a
failure. In addition, if the fault cannot be repaired, replace the "parts considered to be the
cause" and related parts in sequence and check the operation.

When servicing, always disconnect the power cord unless required otherwise. When the
power cord is connected, never touch any current-carrying part unless absolutely necessary.

Status Indicator RAPS

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Ask the operator about the problem


Did the operator operate the machine correctly? No

Yes

Explain how to operate the


machine

Turn the Power Switch OFF then ON

Does the error recur when operating the


machine in the same way as before (when
the problem originally occurred)?

No

Procedure is complete

Yes

Refer to the Error Code List and perform the


relevant troubleshooting

Yes

Does the Control Panel display an Error


Code?

Figure 2 RAP Flow

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Status Indicator RAPS

Error Code List


NOTE: In the Record in Error Log column, O = yes and X = no.
Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH8.1
Figure 1

Error Name
Tray1 F/O#1 SNR on JAM
Explanation
Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-07] Tray1 Feed Sensor

[08-12] Tray1 Feed Clutch

Check Items

Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty
C1-1

Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

Tray1 Feed Clutch faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5)(REP 2.5.1).

Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)

Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7

Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8

Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Status Indicator RAPS

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Error
Code

Record in
Error Log

Error Name/Explanation/I/O Diagnostic Codes/Check Items

RAP

BSD

CH8.1
Figure 1
CH8.4
Figure 4

Error Name
Tray1 Regi SNR on JAM
Explanation
Timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-07] Tray1 Feed Sensor

[08-05] IOT Registration Sensor

[08-10] IOT Registration Clutch

Check Items

Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty

C1-2

Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

IOT Registration Clutch faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).

Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)

Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7

Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
- Wire between IOT Registration Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
- Wire between IOT Registration Sensor J156-2 and LVPS J503-2
- Wire between IOT Registration Sensor J156-1 and LVPS J503-3

Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-7

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH8.2
Figure 2

Error Name
STM F/O#2 SNR on JAM
Explanation
Timeout between STM Feed Motor ON and STM Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-06] STM Feed Sensor

[08-11] STM Feed Clutch

[08-13] STM Feed Motor

Check Items

Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty
C2-1

STM Feed Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

STM Feed Clutch faulty

STM Feed Motor faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1 ).

- Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)

- Wire between STM Feed Sensor J172-2 and STM PWB J542-7

- Wire between STM Feed Sensor J172-1 and STM PWB J542-8

Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2 ) in that order.

Status Indicator RAPS

June, 2008
2-8

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH8.1
Figure 1
CH8.2
Figure 2

Error Name
Tray1 F/O#1 SNR on JAM from STM feed
Explanation
Timeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-06] STM Feed Sensor

[08-07] Tray1 Feed Sensor

[08-11] STM Feed Clutch

[08-13] STM Feed Motor

Check Items

Take Away Roll 2 dirty, contaminated with paper dust, worn, or faulty

C2-2

STM Feed Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

STM Feed Clutch faulty

STM Feed Motor faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).

Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)

Wire between STM Feed Sensor J172-2 and STM PWB J542-7

Wire between STM Feed Sensor J172-1 and STM PWB J542-8

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).

Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)

Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7

Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8

Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2) in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-9

Status Indicator RAPS

Error
Code

Record in
Error Log

Error Name/Explanation/I/O Diagnostic Codes/Check Items

RAP

BSD

CH8.1
Figure 1
CH8.4
Figure 4

CH7.1
Figure 1

Error Name
STM Regi SNR on JAM
Explanation

When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-05] IOT Registration Sensor

[08-10] IOT Registration Clutch

Check Items

Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty

C2-3

IOT Registration Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

IOT Registration Clutch faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).

Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J502)

Wire between Tray 1 Feed Sensor J158-2 and LVPS J501-7

Wire between Tray 1 Feed Sensor J158-1 and LVPS J501-8

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).

Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)

Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2

Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3

Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
No paper in the selected paper tray (Tray1)
Explanation

No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job.

No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for the job).

I/O Diagnostic Codes


[07-07] Tray1 No Paper Sensor
C5-0

Check Items

Press the [Stop] button on the Control Panel.

Check the tray to see if it is empty; if it is, add paper specified by the job.

Tray1 No Paper Sensor dirty and Sensor Actuator deformed or damaged

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 No Paper Sensor (PL 2.7) (REP 2.7.1).

Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501)

Wire between Tray1 No Paper Sensor J157-2 and LVPS J501-4

Wire between Tray1 No Paper Sensor J157-1 and LVPS J501-5

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

June, 2008
2-10

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH7.2
Figure 2

Error Name
Tray1 Paper Size Mismatch

C5-1

Explanation

Paper that is different from the one in the Tray Settings is detected when feeding.

Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.

Check Items

Press the [Stop] button on the Control Panel.

Change the paper size of Tray 1 to the one specified by the job.

Error Name
No paper in the selected paper tray (Tray2)
Explanation

No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.

No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job).

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)


[07-08] STM No Paper Sensor
C6-0

Check Items

Press the [Stop] button on the Control Panel.

Load the correct paper into the STM.

STM No Paper Sensor dirty and Sensor Actuator deformed or damaged.

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sensor (PL 11.7) (REP 11.7.1).

Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)

Wire between STM No Paper Sensor J171-2 and STM PWB J542-4

Wire between STM No Paper Sensor J171-1 and STM PWB J542-5

Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).

Error Name
Tray2 Paper Size Mismatch

C6-1

Explanation

Paper that is different from the one in the Tray Settings is detected when feeding.

Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job.

Check Items

Press the [Stop] button on the Control Panel.

Change the paper size of STM to the one specified by the job.

Error Name
MSI Paper Size Mismatch

C7-1

Explanation

Paper that is different from the one in the Tray Settings is detected when feeding.

Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job.

Check Items

Press the [Stop] button on the Control Panel.

Change the paper size of Bypass to the one specified by the job.

Reissue
WorkCentre 5016, 5020

June, 2008
2-11

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH3.2
Figure 2

CH8.3
Figure 3
CH8.4
Figure 4

Error Name
APS NG Unselected
Explanation

Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected during a copy job.
C0-1

Or, either Tray 1 or STM is "set with paper size that is different from the one specified for the job" when Auto Tray is selected during a print
job.

Check Items

Press the [Stop] button on the Control Panel.

Change the paper size of Tray 1 or STM to the one specified by the job.

Error Name
MSI Regi SNR on JAM
Explanation
Timeout between Bypass Solenoid ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-05] IOT Registration Sensor

[08-17] Bypass Solenoid

Check Items

Bypass Feed Roll, Retard Pad, or Bypass Take Away Roll dirty, contaminated with paper dust, worn, or faulty

C9-3

IOT Registration Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged, not within specification, or not loaded correctly

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

Bypass Solenoid faulty

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).

Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)

Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2

Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3

Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If there is no
problem, replace the Bypass Solenoid (PL 7.5).

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

June, 2008
2-12

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH8.1
Figure 1

CH8.2
Figure 2

Error Name
F/O#1 SNR Static JAM
Explanation
Tray1 Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-07] Tray1 Feed Sensor
C8-1

Check Items

Tray1 Feed Sensor dirty and Sensor Actuator deformed or damaged

Foreign matter, burrs, or paper in the paper path

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).

Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)

Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7

Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Error Name
F/O#2 SNR Static JAM
Explanation
STM Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-06] STM Feed Sensor
C8-2

Check Items

STM Feed Sensor dirty and Sensor Actuator deformed or damaged

Foreign matter, burrs, or paper in the paper path

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).

Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)

Wire between STM Feed Sensor J172-2 and STM PWB J542-7

Wire between STM Feed Sensor J172-1 and STM PWB J542-8

Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
CPM Image Lost
E0-1

Explanation
During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.

Reissue
WorkCentre 5016, 5020

June, 2008
2-13

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH8.4
Figure 4

CH10.2
Figure 2

Error Name
Regi SNR Static JAM
Explanation
IOT Registration Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-05] IOT Registration Sensor
E1-6

Check Items

Sensor dirty

Foreign matter, burrs, or paper in the paper path

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).

Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)

Wire between Tray 1 Feed Sensor J156-2 and LVPS J503-2

Wire between Tray 1 Feed Sensor J156-1 and LVPS J503-3

Replace the AIOC PWB (PL 8.1)(REP 8.1.1).

Error Name
Exit SNR JAM
Explanation
Fuser Exit Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
E3-6

Check Items

Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged

Foreign matter, burrs, or paper in the paper path

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).

Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)

Wire between Fuser Exit Sensor J153-2 and LVPS J505-2

Wire between Fuser Exit Sensor J153-1 and LVPS J505-3

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

June, 2008
2-14

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH1.2
Figure 2

CH1.2
Figure 2

CH7.1
Figure 1

Error Name
IOT L/H Cover open
Explanation
The Left Hand Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-01] LH Cover Interlock Switch
E5-1

Check Items

Check that the Left Hand Cover closes correctly.

Check that the LH Cover Interlock Switch is correctly installed and that the electrical connection is good.

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the LH Cover Interlock
Switch (PL 8.2).

Wire between LH Cover Interlock Switch FS151 ( FS151) and LVPS J506-4 ( P/J506)

Wire between LH Cover Interlock Switch FS152 ( FS152) and LVPS J506-3

Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
IOT Front Cover open
Explanation
The Front Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-12] Front Cover Interlock Switch
E5-2

Check Items

Check that the Front Cover closes correctly.

Check that the Front Cover Interlock Switch is correctly installed and that the electrical connection is good.

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Front Cover Interlock
Switch (PL 8.2).

Wire between Front Cover Interlock Switch FS153 ( FS153) and LVPS J506-2 ( P/J506)

Wire between Front Cover Interlock Switch FS154 ( FS154) and LVPS J506-1

Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
L/H Low Cover open
Explanation
Access Cover 1 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-11] Tray1 Interlock Switch
E6-1

Check Items

Check that Access Cover 1 closes correctly.

Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good.

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Interlock
Switch (PL 2.5).

Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501)

Wire between Tray 1 Interlock Switch J161-1 and LVPS J501-10

Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-15

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH7.2
Figure 2

CH3.2
Figure 2

CH3.2
Figure 2

Error Name
STM L/H Cover open
Explanation
Access Cover 2 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-10] STM Interlock Switch
E6-2

Check Items

Check that Access Cover 2 closes correctly.

Check that the STM Interlock Switch is correctly installed and that the electrical connection is good.

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Interlock Switch
(PL 11.5).

Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542)

Wire between STM Interlock Switch J173-1 and STM PWB J542-10

Replace the STM PWB (PL 11.5) (REP 11.5.2), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
Nup NG Out Of Range
Explanation
The magnification is not within the range of 50 to 200% during Nup.
E8-1

Check Items

Press the [Stop] button on the Control Panel.

Press the [Paper Supply] button on the Control Panel.

Press the [Special Copy] button on the Control Panel.

Press the [Original Size Input] button on the Control Panel.

Press the [Clear All] button on the Control Panel.

Error Name
Nup Paper direction mismatch
Explanation
The paper orientation of the document and the tray are not aligned during Nup.
E8-2

Check Items

Press the [Stop] button on the Control Panel.

Press the [Paper Supply] button on the Control Panel.

Press the [Special Copy] button on the Control Panel.

Press the [Original Size Input] button on the Control Panel.

Press the [Clear All] button on the Control Panel.

Status Indicator RAPS

June, 2008
2-16

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH10.2
Figure 2

CH10.2
Figure 2

Error Name
Exit SNR on JAM
Explanation
Timeout between IOT Registration Clutch ON and Fuser Exit Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[08-10] IOT Registration Clutch

[10-23] Fuser Exit Sensor

Check Items

Registration Roll dirty, contaminated with paper dust, worn, or faulty

E1-2

Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged

Paper damaged or not within specification

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

IOT Registration Clutch faulty

Check that the IOT Registration Clutch and the LVPS J503-4/5 ( P/J503) pins are connected securely with good electrical contact. If there is
no problem, replace the IOT Registration Clutch (PL 2.9).

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).

Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)

Wire between Fuser Exit Sensor J153-2 and LVPS J505-2

Wire between Fuser Exit Sensor J153-1 and LVPS J505-3

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Error Name
Exit SNR off JAM
Explanation
Timeout between Fuser Exit Sensor ON and Fuser Exit Sensor OFF.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
Check Items

Fuser Exit Sensor dirty and Sensor Actuator deformed or damaged


E3-1

Paper damaged or not within specification

Foreign matter, burrs, or paper in the paper path

Drive gear worn or damaged

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).

Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)

Wire between Fuser Exit Sensor J153-2 and LVPS J505-2

Wire between Fuser Exit Sensor J153-1 and LVPS J505-3

Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-17

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH3.1
Figure 1

CH3.2
Figure 2

CH9.2
Figure 2

Error Name

MCU-STM comm. error

H9-7

Explanation
A communication failure has occurred between the MCU and the Tray Module.
Check Items

Turn the power OFF then ON.

Check for any open circuit or short circuit between the STM connectors.

Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
Copy Counter Full
L9-0

Explanation
The user that is logged in has reached the allotted copy limit in the Account Mode.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Toner Cartridge was PRENEAR empty
Explanation
The toner cartridge is low.

J1-0

Check Items

Refill the toner.

Foreign matter on the sensor.

Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. If there is no
problem, replace the Toner Empty Sensor (PL 4.2).

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Error Name
Toner Empty
Explanation
The Toner Cartridge is empty.

J1-2

I/O Diagnostic Codes (How to Enter the Diagnostic Mode)


[09-07] Toner Empty Sensor
Check Items

Refill the toner.

Foreign matter on the sensor.

Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is
no problem, replace the Toner Empty Sensor (PL 4.2).

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

June, 2008
2-18

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH9.2
Figure 2

Error Name
No Drum Cartridge
Explanation
Unable to detect the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[09-02] Drum Cartridge
Check Items

Turn the power OFF then ON.


J3-1

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).

Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)

Wire between Drum Cartridge P610-3 and AIOC PWB J402-4

Wire between Drum Cartridge P610-2 and AIOC PWB J402-5

Wire between Drum Cartridge P610-5 and AIOC PWB J402-2

Wire between Drum Cartridge P610-4 and AIOC PWB J402-3

Wire between Drum Cartridge P610-1 and AIOC PWB J402-6

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
Drum near end of life
J6-0

Explanation
The Drum Cartridge is near the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Error Name
Drum cartridge life end

J6-1

Explanation
The Drum Cartridge has reached the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Reissue
WorkCentre 5016, 5020

June, 2008
2-19

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH9.2
Figure 2

CH9.2
Figure 2

CH9.2
Figure 2

Error Name
Drum CRUM comm. Error
Explanation
The AIOC PWB is unable to communicate with the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)

[09-02] Drum Cartridge


Check Items

Turn the power OFF then ON.


J7-1

Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).

Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)

Wire between Drum Cartridge P610-3 and AIOC PWB J402-4

Wire between Drum Cartridge P610-2 and AIOC PWB J402-5

Wire between Drum Cartridge P610-5 and AIOC PWB J402-2

Wire between Drum Cartridge P610-4 and AIOC PWB J402-3

Wire between Drum Cartridge P610-1 and AIOC PWB J402-6

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Error Name
Drum CRUM Market Identity Mismatch
J7-2

Explanation
The AIOC PWB has detected that the Drum CRUM destination does not match.
Check Items

Turn the power OFF then ON.

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Error Name
Drum CRUM ID error
J7-3

Explanation

The AIOC PWB has detected that the Drum CRUM ID is incorrect.
Check Items

Turn the power OFF then ON.

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Error Name
EPC Memory Full
N1-1

Explanation

During a copy job in Collate Mode, the EPC memory is full.

Or, the machine has reached a state where it is unable to scan in any more documents.

Check Items
Press the [Stop] button on the Control Panel.

Status Indicator RAPS

June, 2008
2-20

Reissue
WorkCentre 5016, 5020

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH3.2
Figure 2

CH3.2
Figure 2

Error Name
No Response from USB-Host

N4-0

Explanation

Either "USB disconnected" or "Communication timed-out" is detected during a print job.

Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job.

Check Items

Cancel the print job.

Reconnect the USB cable correctly.

Error Name
HBPL or XPJL Syntax Error
N4-1

Explanation
An abnormal command that cannot be ignored is received from the USB-Host during a print job.
Check Items

Cancel the print job.

Reconnect the USB cable correctly.

Error Name
Download File Error
N4-2

Explanation
There is an abnormal Product ID or there is a checksum error in the download file.

Check Items
Press the [Stop] button on the Control Panel.
Error Name
Download Flash Write Error
N4-3

Explanation
Unable to write the downloaded file into flash memory.

Check Items
Press the [Stop] button on the Control Panel.
Error Name
CPM Image Lost
E0-1

Explanation
During a copy job in CPM Priority Mode, the paper containing an image cannot be output after the image is deleted.

Check Items
Press the [Stop] button on the Control Panel.
Error Name
Push Scan TimeOut
N5-0

Explanation

Push scan notification failed during a scan job.

Or, there is no scan job request from the PC after a push scan notification.

Check Items
The error will clear itself after a set amount of time has passed.

Reissue
WorkCentre 5016, 5020

June, 2008
2-21

Status Indicator RAPS

Error
Code

Error Name/Explanation/I/O Diagnostic Codes/Check Items

Record in
Error Log

RAP

BSD

CH3.2
Figure 2

CH3.2
Figure 2

U0-1

CH4.1
Figure 1

U1-1

CH4.1
Figure 1

U2-1

CH6.2
Figure 2

U3-5

CH6.3
Figure 3

U4-1

CH10.1
Figure 1

U4-2

CH10.1
Figure 1

U4-3

CH10.1
Figure 1

Error Name
Controller Logic fail
N9-0

Explanation
A software defect that cannot be ignored is found in the Controller software.
Check Items
Turn the power OFF then ON.
Error Name
IOT Communication Error

N9-1

Explanation
The AIOC PWB has detected a Type-Di communication error.
Check Items
Turn the power OFF then ON.

U0-1

U1-1

U2-1

Error Name
Main Motor stop error
Explanation
The motor runs for over 120 seconds without any paper being fed.
Error Name
Main Motor rotation error
Explanation
500ms after the IOT has started, the Main Motor Lock signal is "Low."
Error Name
Carriage Module Fail
Explanation
An abnormality was detected in the Carriage Module.
Error Name
Laser Power or ROS Motor Fail

U3-5

Explanation

The ROS Motor is unable to rotate.

Or, the laser output is not normal.

Error Name
Fuser On Time Fail
U4-1

Explanation

The lamp did not turn OFF within the specified time after turning ON.

U4-2

U4-3

Or, Warm Up was not completed within the specified time after power ON.

Error Name
Over Heat Temp Fail
Explanation
A temperature above 250C is continuously detected for 480ms.
Error Name
FS1 thermistor defect
Explanation
FS1 cannot be monitored any more.

Status Indicator RAPS

June, 2008
2-22

Reissue
WorkCentre 5016, 5020

Error
Code

U4-9

U6-2

Error Name/Explanation/I/O Diagnostic Codes/Check Items


Error Name
Fuser Fan defect
Explanation
After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.
Error Name
RAM read/write check error
Explanation
When the MCU runs the overall Read/Write check for RAM during startup, the Read Data and Write Data do not match.

Record in
Error Log

RAP

BSD

U4-9

CH10.3
Figure 3

U6-2

CH3.2
Figure 2

U6-3

CH3.2
Figure 2

U6-4

CH3.2
Figure 2

U6-5

CH3.2
Figure 2

U7-0

CH2.1
Figure 1

U7-1

CH2.1
Figure 1

U8-1

CH3.2
Figure 2

U9-0

CH9.1
Figure 1

Error Name
NVM data defect
U6-3

Explanation

The NVM Header data ERROR and NVM 3 page data do not match.

Or, unable to find the NVM Write & Read area.

The NVM or Counter areas are full.

Error Name
NVM read/write cannot be executed
U6-4

Explanation

An NVM Ack NG is detected during NVM Read.

U6-5

U7-0

U7-1

An NVM Write Error is detected 5 times during NVM Recovery.

Error Name
CPU Power to access NVM is not enough
Explanation
NVM queue full is detected during NVM Write.
Error Name
UI Communication TimeOut
Explanation
At the Power On Sequence, the AIOC PWB did not communicate with the User Interface PWB.
Error Name
UI Communication Error
Explanation
The User Interface PWB has detected a communication failure.
Error Name
Billing Counter Defect

U8-1

Explanation

It is detected that the Billing Counter Value is incorrect.

U9-0

Or, the AOIC PWB has failed to read the Billing Counter.

Error Name
HVPS fail
Explanation
A 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row.

Reissue
WorkCentre 5016, 5020

June, 2008
2-23

Status Indicator RAPS

Display Priority in Case of Multiple Errors


When multiple errors occur simultaneously, they will be shown on the Control Panel display in
the following priority order. Always begin troubleshooting with the highest-priority error.
Priority
Order

Error
Code

Error Name

Error Characteristic

1
(Highest)

U7-0

UI Communication TimeOut

U7-1

UI Communication Error

Unable to control the


display at the Controller

H9-7

MCU-STM comm. error

N9-1

IOT Communication Error

N9-0

Controller Logic fail

U0-1

Main Motor stop error

U1-1

Main Motor rotation error

U2-1

Carriage Module Fail

U3-5

Laser Power or ROS Motor Fail

10

U4-1

Fuser On Time Fail

11

U4-2

Over Heat Temp Fail

12

U4-3

FS1 thermistor defect

13

U4-9

Fuser Fan defect

14

U6-2

RAM read/write check error

15

U6-3

NVM data defect

16

U6-4

NVM read/write cannot be executed

17

U6-5

RAM read/write check error

18

U8-1

Billing Counter Defect

19

U9-0

HVPS fail

20

E9-1

AMS NG Out Of Range

21

E9-2

Paper direction mismatch

22

E8-1

Nup NG Out Of Range

23

E8-2

Nup Paper direction mismatch

24

L9-0

Copy Counter Full

25

N4-0

No Response from USB-Host

26

N4-1

HBPL or XPJL Syntax Error

27

N4-2

Download File Error

27

N4-3

Download Flash Write Error

29

N5-0

Push Scan TimeOut

30

A5-1

Platen Cover Open

32

E5-1

IOT L/H Cover open

33

E5-2

IOT Front Cover open

34

E6-1

L/H Low Cover open

35

E6-2

STM L/H Cover open

Status Indicator RAPS

Fatal Error

Dynamic Error
(Job Cancel)

Priority
Order

Error
Code

Error Name

36

A1-1

Doc Misfeed Jam

37

A2-2

No Supported Doc Size

38

A4-1

Short Length Detect

39

A4-2

Long Length Detect

40

C1-1

Tray1 F/O#1 SNR on JAM

41

C1-2

Tray1 Regi SNR on JAM

42

C2-1

STM F/O#2 SNR on JAM

43

C2-2

Tray1 F/O#1 SNR on JAM from STM feed

44

C2-3

STM Regi SNR on JAM

46

C9-3

MSI Regi SNR on JAM

47

E1-2

Exit SNR on JAM

48

E3-1

Exit SNR off JAM

49

C8-1

F/O#1 SNR Static JAM

50

C8-2

F/O#2 SNR Static JAM

51

E1-6

Regi SNR Static JAM

52

E3-6

Exit SNR JAM

53

E0-1

CPM Image Lost

54

C0-1

APS NG Unselected

56

C5-1

Tray1 Paper Size Mismatch

57

C6-1

Tray2 Paper Size Mismatch

58

C7-1

MSI Paper Size Mismatch

59

C5-0

No paper in the select paper tray (Tray1)

60

C6-0

No paper in the select paper tray (Tray2)

61

J1-2

Toner Empty

62

J3-1

No Drum cartridge

63

J6-1

Drum cartridge life end

64

J7-1

Drum CRUM comm. Error

65

J7-2

Drum CRUM Market Identity Mismatch

66

J7-3

Drum CRUM ID error

67

N1-1

EPC Memory Full

Error Characteristic

Document Jam

Paper Jam

Tray-related errors

Resolvable by replacing parts

An error that only


stops scanning

Document Cover
Open

Paper Cover Open

June, 2008
2-24

Reissue
WorkCentre 5016, 5020

U0-1 Main Motor Stop Error

U1-1 Main Motor Rotation Error

BSD-Reference:

BSD-Reference:

CH4.1 (Figure 1)

CH4.1 (Figure 1)

Explanation

Explanation

The motor runs for over 120 seconds without any paper being fed.

500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low.

Procedure

Procedure

The problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1).
Y
N
Execute diagnostics [29-49] (How to Enter the Diagnostic Mode) to check the ROM version. The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.

Close the Left Hand Cover and the Front Cover. Execute diagnostics [04--01 Main Motor On].
(How to Enter the Diagnostic Mode) The IOT Motor can be heard rotating.
Y
N
Check P/J504 and P/J201. Both P/J504 and P/J201 are connected securely.
Y
N
Connect P/J504 and P/J201 securely.

Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.

Measure the voltage between LVPS PWB P504-1 ( P/J504) (+) and GND (-). The
age is approximately +24VDC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).

Completed

Check the wire between J504-3 ( P/J504) and J201-3


shorted or open.
Y
N
Repair the wire.

volt-

( P/J201). The wire is not

Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.
Check the installation of the IOT Motor (PL 1.1 ) (REP 1.1.1). The IOT Motor is installed
properly.
Y
N
Install the IOT Motor (PL 1.1 ) (REP 1.1.1) properly.
Turn the rotor of the IOT Motor (PL 1.1 ) counterclockwise by hand. It rotates smoothly,
without any abnormal load.
Y
N
Check for any foreign substances that obstruct the drive and for any incorrectly installed
parts. There are foreign substances or incorrectly installed parts.
Y
N
Replace the IOT Motor (PL 1.1) (REP 1.1.1).
Remove any foreign substances and fix any installation errors.
Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201).
or open.
Y
N
Repair the wire.

The wire is not shorted

Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-25

Status Indicator RAPS

U0-1, U1-1

U2-1 Carriage Module Fail

U3-5 Laser Power Or ROS Motor Fail

BSD-Reference:

BSD-Reference:

CH6.2 (Figure 2)

CH6.3 (Figure 3)

Explanation

Explanation

A carriage fault was detected.

The ROS Motor does not turn, or the laser output is not normal.

Procedure

Procedure

Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to maintenance position]. (How to Enter the Diagnostic Mode) The carriage moves.
Y
N
Check each IIT Carriage connector. Each connector is connected securely.
Y
N
Connect each connector securely.

Execute diagnostics [6-15 ROS Motor ON]. (How to Enter the Diagnostic Mode) The ROS
Motor can be heard rotating.
Y
N
Measure the voltage between the AIOC PWB P403-7 ( P/J403) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the LVPS (PL 8.1) (REP 8.1.2) in
that order.

Check for foreign substances and deformed parts in the carriage. None is found.
Y
N
Remove the foreign substances and repair the deformed parts.

Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.

Replace the IIT Carriage (PL 10.3)(REP 10.3.1).


Execute diagnostics [05-23 Move scanner to maintenance position]. When the IIT Carriage
has moved to the leftmost position, press the [Stop] button to put the Carriage Sensor into the
blocked state. Execute diagnostics [5-11 Home Sensor], and "H" is displayed.
Y
N
Check each IIT Carriage and Carriage Sensor connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Replace the Carriage Sensor (PL 10.6) and the IIT Carriage (PL 10.3) (REP 10.3.1) in
that order.
Check the Carriage Sensor (PL 10.6 ). The Carriage Sensor is installed properly.
Y
N
Install the Carriage Sensor (PL 10.6) properly.

Measure the voltage between the AIOC PWB P403-1 ( P/J403) (+) and GND (-).
age is approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

The

volt-

Check the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/J130) connectors. The P/J403, P/J140, and P/J130 connectors are connected securely.
Y
N
Connect the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/
J130) connectors securely.
Check the wires between J403 ( P/J403) and J140 ( P/J140) and between J403 and J130 ( P/
J130) The wires are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Replace the IIT Carriage (PL 10.3) (REP 10.3.1).

Status Indicator RAPS

U2-1, U3-5

June, 2008
2-26

Reissue
WorkCentre 5016, 5020

U4-1 Fuser On Time Fail

U4-2 Over Heat Temp Fail

BSD-Reference:

BSD-Reference:

CH10.1 (Figure 1)

CH10.1 (Figure 1)

Explanation

Explanation

The lamp did not turn OFF within the specified time after turning ON.

A temperature of 250C or higher was detected continuously for 480 ms.

Or, Warm Up was not completed within the specified time after power ON.

Procedure

Procedure
When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it.
Y
N
Remove the paper.
Check the condition of the Fuser. The Fuser is installed properly.
Y
N
Install the Fuser properly.
Remove the Fuser. Check the conductivity between the Thermostat contacts. The
are conductive.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).

contacts

When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
( P/J601) and
the resistance of the Thermistor. There is no open circuit between J601-1
J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and
P601 is not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.

Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/
J600) and J600-2.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1
(ACN) is approximately 200VAC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).
Check the wire between J408 ( P/J408) and P601 ( P/J601).
P601 is not shorted or open.
Y
N
Repair the wire.

The wire between J408 and

Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is
not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-27

Status Indicator RAPS

U4-1, U4-2

U4-3 FS1 Thermistor Defect

U4-9 Fuser Fan Defect

BSD-Reference:

BSD-Reference:

CH10.1 (Figure 1)

CH10.3 (Figure 3)

Explanation

Explanation

Thermistor FS1 cannot be monitored any more.

After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.

Procedure

Procedure

Check the condition of the Fuser. The Fuser is installed properly.


Y
N
Install the Fuser properly.

Turn the power ON. Visually check the NOHAD Fan (PL 9.2). The NOHAD Fan is rotating.
Y
N
Measure the voltage between the AIOC PWB P405-3 ( P/J405) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).

Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or
open.
Y
N
Repair the wire.

Measure the voltage between the AIOC PWB P405-2 P/J405 (+) and GND (-). The voltage
is 0.
Y
N
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

U4-3, U4-9

June, 2008
2-28

Reissue
WorkCentre 5016, 5020

U6-2 RAM Read/Write Check Error

U6-3 NVM Data Defect

BSD-Reference:

BSD-Reference:

CH3.2 (Figure 2)

CH3.2 (Figure 2)

Explanation

Explanation

When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data
was detected.

NVM Header data and NVM 3 page data are mismatched.

Or, the NVM Write & Read area is not found.

Or, the NVM or Counter area is full.

Procedure
Check each AIOC PWB connector. Each connector is connected securely
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-2 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Reissue
WorkCentre 5016, 5020

Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-3 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

June, 2008
2-29

Status Indicator RAPS

U6-2, U6-3

U6-4 NVM Read/Write Cannot Be Executed

U6-5 CPU Power To Access NVM Is Not Enough

BSD-Reference:

BSD-Reference:

CH3.2 (Figure 2)

CH3.2 (Figure 2)

Explanation

Explanation

During NVM read/write, the NVM Ack NG state was detected.

At NVM write, the NVM queue full state was detected.

Or, during NVM repairs, an NVM write error was detected five times.

Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-4 recurs.
Y
N
Completed

Procedure
Execute diagnostics [29-49] to check the ROM version.
Mode) The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.

(How to Enter the Diagnostic

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Status Indicator RAPS

U6-4, U6-5

June, 2008
2-30

Reissue
WorkCentre 5016, 5020

U7-0 UI Communication TimeOut

U7-1 UI Communication Error

BSD-Reference:

BSD-Reference:

CH2.1 (Figure 1)

CH2.1 (Figure 1)

Explanation

Explanation

At Power ON, the AIOC PWB does not communicate with the User Interface PWB.

The User Interface PWB detected a communication failure.

Procedure

Procedure

Measure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-).
The voltages are approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Check each User Inferface PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.

Check the wire between J401 ( P/J401) and J710 ( P/J710). The wire is neither shorted nor
open.
Y
N
Repair the wire.

Turn the power OFF and ON. U7-1 recurs.


Y
N
Completed
Replace the User Interface PWB (PL 8.4) (REP 8.4.1).

Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1)
in that order.

Reissue
WorkCentre 5016, 5020

June, 2008
2-31

Status Indicator RAPS

U7-0, U7-1

U8-1 Billing Counter Defect

U9-0 HVPS Fail

BSD-Reference:

BSD-Reference:

CH3.2 (Figure 2)

CH9.1 (Figure 1)

Explanation

Explanation

An illegal Billing Counter value was detected.

A 500 ms cycle of HVPS#ERR=High was detected twice in a row.

Or, the AIOC PWB failed to read the Billing Counter.

Procedure
TBD

Procedure
Close the Left Hand Cover and the Front Cover. Make sure that the Drum Cartridge and the
Transfer Corotron are properly seated. Measure the voltages between P406-2 ( P/J406) (+)/
P406-4(+)/P406-5(+) on the AIOC PWB and ground (-). The voltages are approximately
+5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the HVPS (PL 8.2) (REP 8.2.1) in that
order.
Execute diagnostics [09-04 HVPS ON (Low Voltage)]. (How to Enter the Diagnostic Mode)
The voltages at P406-2 ( P/J406) (+)/P406-4 (+)/P406-5 (+) become 0.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the HVPS (PL 8.2) (REP 8.2.1). The problem is solved.
Y
N
Measure the voltage between P406-1 ( P/J406) (+) on the AIOC PWB and ground (-).
The voltage is approximately +5VDC.
Y
N
Check between J520-1 ( P/J520) and J406-1 ( P/J406) on the HVPS PWB for a
short circuit.
If there is no short, replace the HVPS (PL 8.2) (REP 8.2.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Completed

Status Indicator RAPS

U8-1, U9-0

June, 2008
2-32

Reissue
WorkCentre 5016, 5020

062-300 Platen Interlock Open

062-345 IISS EEPROM Failure

BSD-Reference:

BSD-Reference:

CH 5.6

CH 3.1

Explanation

Explanation

Detected the opened Platen Interlock.

Error in writing on or communicatiing with the EEPROM.

Procedure

Procedure

Ensure that the DADF can be closed normally. The DADF can be closed normally.
Y
N
Remove obstructions or repair the DADF Counter Balances. (REP 13.3.2, REP 13.3.3)

Switch off the machine power then switch on the power. The problem is solved.
Y
N
Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1)

Check that the Platen Interlock is functioning properly. The Platen Interlock is functioning
properly.
Y
N
Replace the Platen Interlock Sensor.

Problem is resolved.

Replace the SLCC PWB (AIOC/Network PWB). (REP 8.1.3) (PL 8.1)

Reissue
WorkCentre 5016, 5020

June, 2008
2-33

Status Indicator RAPS

062-300, 062-345

062-360 Carriage Position Fail

062-371 Lamp Illumination Fail

BSD-Reference:

BSD-Reference:

CH 6.2

CH 6.1

Explanation

Explanation

Detected no input of Regi Sensor when carriage was working or detected the failure of the
Regi Sensor position, or detected the failure of the IIT Regi Sensor level.

Detected incufficient light provided from the Lamp to the CCD.

Procedure
Procedure
Check that the Lamp Carriage can move freely and has no loose cables. The Lamp Carriage
and cables are good.
Y
N
Repair the Lamp Carriage. (REP 10.3.1)
Enter the Diagnostic Mode. Enter Component Control Code [62-212]. Check the operation of
the IIT Regi Sensor. The Regi Sensor is good.
Y
N
Reseat the Regi Sensor connector. Check the wiring for proper operation and repair if
necessary. Replace the Regi Sensor. (PL 10.6)
Enter the Diagnostic Mode. Enter Component Control Code [05-22]. The Carriage moves in
the scan direction.
Y
N
Check the connector of the Carriage Motor and repair if necessary. Replace the Carriage
Motor. (PL 10.6)

Check for any obstructions in the optical path between the lamp, the lens or the mirror. The
optical path is clear of any obstructions.
Y
N
Remove the obstuctions.
Check that the White Color Correction Plate (Reflector) is in place and not deterioarated. (PL
10.6) The White Color Correction Tape is good.
Y
N
Clean or replace the White Color Correction Plate. (PL 10.6)
Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The Illumination Lamp
is good.
Y
N
Check that the Lamp harness is properly connected and repair if necessary. Replace the
Illumination Lamp. (REP 10.6.1)
Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)

Replace the SLCC PWB (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)

Status Indicator RAPS

062-360, 062-371

June, 2008
2-34

Reissue
WorkCentre 5016, 5020

062-380 AGC Failure

062-386 AOC Failure

BSD-Reference:

BSD-Reference:

CH 6.2

CH 6.1

Explanation

Explanation

Control logic has detected insufficient light from the Illumination Lamp during AGC (Automatic
Gain Congrol) of the auto IIT Calibration at Start.

Control logic has detected an output defect of the CCD at AOC (Automatic Offset Control) of
the auto IIT Calibration at Start.

Procedure

Procedure

Check for any obstructions in the optical path. Clean the Mirror, lens and the white balance
strip. Switch off the power then switch it on again. The problem has been resolved.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [62-02]. The lamp is good.
Y
N
Check that the Lamp harness is properly connected and repair if necessary. Replace
the Illumination Lamp. (REP 10.6.1)

Check the connector P/J410 for proper connection. The problem has been resolved.
Y
N
Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
POPO the machine and retry.

Replace the SLCC PWB and (3) EEPROMS (AIOC/Network PWB). (PL 8.1) (REP 8.1.3)
POPO the machine and retry.

Reissue
WorkCentre 5016, 5020

June, 2008
2-35

Status Indicator RAPS

062-380, 062-386

062-392 IPS PWB Memory Fail

062-393 IPS PWB Fail

BSD-Reference:

BSD-Reference:

CH 3.1

CH 3.1

Explanation

Explanation

Control logic has detected RAM malfunction of IISS PWB.

Control logic has detected a test error or a writing error to the SLCC EEPROMs.

Procedure

Procedure

Switch off the power then switch it on again. If the problem is not solved, replace the SLCC
PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)

Switch off the power then switch it on again. If the problem is not solved, replace the SLCC
PWB (AIOC/Network) and the 3 EEPROMs. (REP 8.1.3)

Status Indicator RAPS

062-392, 062-393

June, 2008
2-36

Reissue
WorkCentre 5016, 5020

005-170 DADF Feed Failure


BSD-Reference:

CH 5.2

C
Replace the Document Feed Clutch (PL 13.9)

Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)

Explanation

Replace the Document Feed Sensor (PL 13.9).

The control logic has detected the failure of paper to reach the Document Feed Sensor after
the Feed Clutch has energized.

Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.

Check the connector J414 on the SLCC PWB (AIOC) for proper connection.

3.

Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.

If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).
A
B
C
Reissue
June, 2008
WorkCentre 5016, 5020

2-37

Status Indicator RAPS

005-170

005-171 DADF Regi / Exit Failure


BSD-Reference:

CH 5.8

C
Replace the Document Feed Clutch (PL 13.9)

Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)

Explanation

Enter the Diagnostic Mode. Enter Component Control Code [05-206]. Actuate the Document
Registration Sensor acutator. The display changes from High to Low.
Y
N
Replace the Document Registration Sensor. (PL 13.7)

Control logic has detected no paper at the Registration Sensor after turning on the Registration
Clutch or detected no paper at the Exit/Invert Sensor after turning on the Registration Clutch.

Procedure
Enter the Diagnostic Mode. Enter Component Control Code [05-205]. Actuate the Exit/Invert
Sensor actuator. The display changes from High to Low.
Y
N
Replace the Exit/Invert Sensor. (PL 13.7)

Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.

Check the connector J414 on the SLCC PWB (AIOC) for proper connection.

3.

Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.

Replace the DADF PWB (REP 13.2.4), or replace the SLCC PWB (AIOC/Network) (REP 8.1.3)

If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).
A
B
C
Status Indicator RAPS
June, 2008

005-171

2-38

Reissue
WorkCentre 5016, 5020

005-172 DADF Inverted Document Jam


BSD-Reference:

B
Y

CH 5.8

Explanation

N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is
good, replace the Document Feed Clutch (PL 13.9).

Replace the Document Feed Clutch (PL 13.9)

When inverting documents, the control logic detected a failure of a document at the Feed Sensor after turning off the Feedout Forward or document failure at the Exit/Invert Sensor after
turning on the Document Registration Sensor.

Procedure
Check for obstructions in the Document Tray. Clean the Feed Roll. Confirm that a document is
feeding into the document handler. The Feed Roller feeds paper into the document handler.
Y
N
The Document Drive Motor operates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-01]. The
Document Drive Motor operates.
Y
N
There is +24 VDC at connector CN2 pin 1 and pin 4 on the DADF PWB.
Y
N
Check the following in order:
1. Check the connectors CN1 and CN2 on the DADF PWB for proper
connections
2.

Check the connector J414 on the SLCC PWB (AIOC) for proper connection.

3.

Check the harness from the DADF PWB to the SLCC PWB for an
open circuit.

Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)


Enter the Diagnostic Mode. Enter Component Control Code [05-204]. Actuate the Document
Feed Sensor acutator. The display changes from High to Low.
Y
N
Replace the Document Feed Sensor. (PL 13.9)
Enter the Diagnostic Mode. Enter Component Control Code [05-205]. Actuate the Exit/Invert
Sensor actuator. The display changes from High to Low.
Y
N
Replace the Exit/Invert Sensor. (PL 13.7)
Replace the DADF PWB (REP 13.2.4), or replace the SLCC PWB (AIOC/Network) (REP 8.1.3)

If the harness and the connectors are good, replace the DADF PWB (REP
13.2.4)
Replace the Document Drive Motor (PL 13.5)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The Document Feed Clutch operates.
Y
N
Check the connector of the Document Feed Clutch (PL 13.9) If the connector is good, replace the Document Feed Clutch (PL 13.9).
Replace the Document Feed Clutch (PL 13.9)
Replace the Pick Up Roller and Feed Roller. (REP 13.9.1)
The Feed Roller rotates.
Y
N
Enter the Diagnostic Mode. Enter Component Control Code [05-62]. The
ment Feed Clutch operates.

A
B
Reissue
WorkCentre 5016, 5020

Docu-

June, 2008
2-39

Status Indicator RAPS

005-172

005-198 Short Scan Jam

005-199 Long Scan Jam

BSD-Reference:

BSD-Reference:

CH 6.2

CH 6.2

Explanation

Explanation

The control logic has found that the length of slow scan is less than 80mm.

The control logic has detected that the length of slow scan is 450mm or more.

Procedure

Procedure

Choose a document size equal to or larger than A4 paper or 208mm SEF or larger, in the Document Tray. The problem is solved.
Y
N
Replace the Document Registration Sensor. (PL 13.7)

Choose a document size equal to or less than A3 paper or 294mm SEF or less in the Document Tray. The problem is solved.
Y
N
Replace the Document Registration Sensor. (PL 13.7)

Inform the customer of the minimum size limitation of documents used in the DADF Document
Tray.

Inform the customer of the maximum size limitation of documents used in the DADF Document
Tray.

Status Indicator RAPS

005-198, 005-199

June, 2008
2-40

Reissue
WorkCentre 5016, 5020

005-305 Feeder Top Cover Open

005-920 Static Jam

BSD-Reference:

BSD-Reference:

CH 5.6

CH 5.6

Explanation

Explanation

The control logic has detected that the Feeder Top Cover is open.

At power on, the control logic detected either the Platen Interlock is close when the Feeder
Cover is open or the Feeder Cover Interlock is close when the Platen Interlock is open.

Procedure
Close the Feeder Top Cover. The problem continues.
Y
N
Adjust or repair the Feeder Top Cover latch. (REP 13.4.1)
Replave the Feeder Top Cover Switch. (PL 13.9)

Reissue
WorkCentre 5016, 5020

Procedure
If this occurs frequently, confirm if there is any interferance with the Feed Sensor (PL 13.9),
the Document Registration Sensor (PL 13.7) or the Exit/Invert Sensor (PL 13.7). Check the
sensor connectors for prober connection. Replace one sensor at a time until the problem is
solved.

June, 2008
2-41

Status Indicator RAPS

005-305, 005-920

Status Indicator RAPS

005-305, 005-920

June, 2008
2-42

Reissue
WorkCentre 5016, 5020

3 Image Quality
Image Quality RAPs
IQ1 IOT Image Quality Entry RAP ..................................................................................
IQ2 IIT Image Quality Entry RAP ....................................................................................
IQ3 Low Image Density RAP ..........................................................................................
IQ4 Wrinkled Image RAP ................................................................................................
IQ5 Residual Image (Ghosting) RAP ..............................................................................
IQ6 Background RAP ......................................................................................................
IQ7 Deletion RAP ............................................................................................................
IQ8 Skew/Misregistration RAP ........................................................................................
IQ9 Process Direction Bands, Streaks, and Smears RAP ..............................................
IQ10 Unfused Copy/Toner Offset RAP ...........................................................................
IQ11 Repeating Bands, Streaks, Spots, and Smears RAP.............................................
IQ12 Mottle RAP .............................................................................................................
IQ13 Spots RAP ..............................................................................................................
IQ14 Black Prints RAP ....................................................................................................
IQ15 Blank Image RAP ...................................................................................................
Copy Quality Specification ..............................................................................................
Samples of Image Quality Defects..................................................................................

Reissue
WorkCentre 5016, 5020

3-3
3-3
3-4
3-4
3-5
3-5
3-6
3-6
3-7
3-7
3-8
3-8
3-9
3-9
3-10
3-10
3-16

June, 2008
3-1

Image Quality

Image Quality

June, 2008
3-2

Reissue
WorkCentre 5016, 5020

IQ1 IOT Image Quality Entry RAP

IQ2 IIT Image Quality Entry RAP

Initial Actions

Initial Actions

Determine whether the image quality problem occurs in Copy Mode or Print Mode. If the problem occurs in Copy Mode, go to IQ2.

Clean the IIT Upper Cover (PL 10.2) (REP 10.2.1).


Clean the mirrors and lens with a lint-free cloth.

Procedure
Determine the image quality problem and go to the relevant RAP.

Determine the image quality problem and go to the relevant RAP.

Table 1 IIT Image Quality Problems

Table 1 IOT Image Quality Problems


Image Quality Problem

Symptom

RAP

Image Quality Problem

Symptom

RAP

Low image density

Overall low density of images.

IQ3

Low image density

Overall low density of images.

Wrinkled images

The printed paper is creased, folded or torn.

IQ4

Background contamination

Ghost images

Ghost images appear on the paper. Parts of the IQ5


previous page or current page appear as ghost
images on the paper.

The whole page or part of the page is contamiIQ6


nated by toner. The contamination appears as a
very light grayish color.

IQ3

Background contamination

The whole page or part of the page is contami- IQ6


nated by toner. The contamination appears as a
very light grayish color.

Black lines, blank areas, or


Black lines or white streaks running parallel to
smears in the process direction. the direction of paper transport.

IQ9

Black lines, blank areas, or


smears at right angles to the
process direction.

Black lines or white streaks running at right


angles to the direction of paper transport.

IQ11

Deletion

Part of the image is missing.

IQ7

Skew/Misregistration

Printed images are not parallel to the edges of


the paper.

IQ8

Spotted blanks

Toner spots and blank areas are spread irregularly over the whole page.

IQ13

Black lines, blank areas, or


Black lines or white streaks running parallel to
smears in the process direction the direction of paper transport.

IQ9

Solid black copy

The output is completely black.

IQ14

Improper fusing, offset

Printed images are not properly fused onto the


paper.
When rubbed, the image comes off easily.

IQ10

Black lines, blank areas, or


smears at right angles to the
process direction.

Black lines or white streaks running at right


angles to the direction of paper transport.

IQ11

Mottle

Uneven printed image density.

IQ12

Spotted blanks

Toner spots and blank areas are spread irregu- IQ13


larly over the whole page.

Solid black copy

The output is completely black.

IQ14

Blank copy

The output is completely white.

IQ15

Reissue
WorkCentre 5016, 5020

June, 2008
3-3

Image Quality

IQ1, IQ2

IQ3 Low Image Density RAP

IQ4 Wrinkled Image RAP

Overall low density of images.

The output is creased, folded or torn.

Procedure

Procedure

Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Clean any dirt on the Platen.
If unable to clean the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1).

Check the paper type. The paper used is within specifications.


Y
N
Use paper that is within specifications.
Use paper from a freshly opened packet. The problem recurs.
Y
N
Completed

Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If necessary, restore it to its proper shape.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed

Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check for foreign substances and damaged components in the paper transport path. No foreign substances or damaged components are found in the paper transport path.
Y
N
Remove the foreign substances. Reshape or replace any damaged components.
Replace the Fuser (PL 5.1) (REP 5.1.1).

Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during image transfer). Check the surface of the Drum. There is a
considerable amount of toner left on the surface of the Drum.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).

Image Quality

IQ3, IQ4

June, 2008
3-4

Reissue
WorkCentre 5016, 5020

IQ5 Residual Image (Ghosting) RAP

IQ6 Background RAP

Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.

The whole page or part of the page is contaminated by toner. The contamination appears as a
very light grayish color.

Procedure

Procedure

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed

Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt from the Platen Glass. If you cannot clean the Platen Glass, replace the
IIT Upper Cover (PL 10.2) (REP 10.2.1).

Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed

Remove the Fuser (PL 5.1) (REP 5.1.1), lower the green levers on both sides, turn the Drive
Gear of the Heat Roll and check the Heat Roll surface for dirt and/or contamination. The surface of the Heat Roll is clean.
Y
N
Remove any dirt and/or contamination. If you cant clean the surface of the Heat Roller,
replace the Fuser (PL 5.1) (REP 5.1.1).

Install a new Drum Cartridge (PL 4.1) (REP 4.1.1) and install it properly. Turn the power OFF
then ON and make a print.
The problem recurs.
Y
N
Completed

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron (PL 4.3) (REP
4.3.1) is clean and not damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print.
The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1).

Reissue
WorkCentre 5016, 5020

June, 2008
3-5

Image Quality

IQ5, IQ6

IQ7 Deletion RAP

IQ8 Skew/Misregistration RAP

Part of the image is missing.

Printed images are not parallel to the edges of the paper.

Procedure

Procedure

Check the paper type. The paper used is within specifications.


Y
N
Use paper that is within specifications.

Check the location where the machine is installed. The machine is installed on a stable,
level surface.
Y
N
Install the machine on a stable, level surface.

Use paper from a freshly opened packet. The problem recurs.


Y
N
Completed
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is not damaged.
Y
N
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1).

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Check the Paper Cassette. The Paper Cassette is installed properly.
Y
N
Install it properly.
Check the paper transport path. There are no obstructions or damaged parts in the paper
transport path.
Y
N
Remove any obstructions. Reshape or replace any damaged parts.
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Image Quality

IQ7, IQ8

June, 2008
3-6

Reissue
WorkCentre 5016, 5020

IQ9 Process Direction Bands, Streaks, and Smears RAP

IQ10 Unfused Copy/Toner Offset RAP

Black lines or white streaks running parallel to the direction of paper transport.

Printed images are not properly fused onto the paper. When rubbed, the image comes off easily.

Procedure
Check the IIT Carriage Mirrors. The mirrors are not dirty, scratched, or damaged.
Y
N
Clean the mirrors. If the mirrors cant be cleaned, have scratches, or are damaged,
replace the IIT Carriage (PL 10.3) (REP 10.3.1).
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.

Procedure
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper stored under room conditions. The problem recurs.
Y
N
Completed
Check the power supply voltages. The voltages are within the specified range.
Y
N
Connect a power supply with voltages within the specified range.
Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the fusing temperature using the Diagnostics. A normal fusing temperature is set.
Y
N
Set a normal fusing temperature using the Diagnostics.
Replace the Fuser (PL 5.1) (REP 5.1.1).

Check the IIT Carriage Mirror. The mirror is clean and not damaged.
Y
N
Clean the IIT Carriage Mirror (PL 10.3) (REP 10.3.1). If it is damaged, replace it.
Remove the Fuser (PL 5.1) (REP 5.1.1), and check the Heat Roll. The surface of the Heat
Roll is clean.
Y
N
Remove any dirt. If you cant clean the surface of the Heat Roll, replace the Fuser (PL
5.1) (REP 5.1.1).
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched.
Y
N
Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).

Reissue
WorkCentre 5016, 5020

June, 2008
3-7

Image Quality

IQ9, IQ10

IQ11 Repeating Bands, Streaks, Spots, and Smears RAP

IQ12 Mottle RAP

Black lines or white streaks running at right angles to the direction of paper transport.

Procedure

Procedure

Check the paper type. The paper used is within specifications.


Y
N
Use paper that is within specifications.

Check the IIT Carriage. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage (Capstan Pulley, Capstan
Shaft, Carriage Cable, etc.) are damaged, replace them.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the pitch of the black lines or white streaks. The pitch of the black lines is approximately 78mm (circumference of the Heat Roll ).
Y
N
Clean the surface of the Heat Roll. If you cant, replace the Fuser (PL 5.1) (REP 5.1.1).

Use paper from a freshly opened packet. The problem recurs.


Y
N
Completed
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed

Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Image Quality

IQ11, IQ12

June, 2008
3-8

Reissue
WorkCentre 5016, 5020

IQ13 Spots RAP

IQ14 Black Prints RAP

Toner spots and blank areas are spread irregularly over the whole page.

The paper is printed completely black.

Procedure

Procedure

Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt on the Platen. If you cant remove the dirt, replace the IIT Upper Cover
(PL 10.2) (REP 10.2.1).

Check the IIT Carriage for foreign substances and damaged parts. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage Assembly (cable, capstan, etc.) (PL 10.3) are damaged, replace them.

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.
Remove the Fuser (PL 5.1) (REP 5.1.1) and check the surface of the Heat Roll. The surface
of the Heat Roll is clean.
Y
N
Clean away the dirt. If you cant remove the dirt, replace the Fuser (PL 5.1) (REP 5.1.1).
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper from a freshly opened packet. The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).

Reissue
WorkCentre 5016, 5020

Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the connectors of the HVPS (P/J520) and AIOC PWB (P/J406). The connectors are
connected securely.
Y
N
Connect the connectors securely.
Check the wire between J460-4 and J520-2. The wire between J460-4 and J520-2 is not
shorted or open.
Y
N
Repair the wire.
Check the wires between the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP
8.1.1). The wires between J140 (ROS) and J403 (AIOC PWB), as well as between J130
(ROS) and J403 (AIOC PCB), are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally
the AIOC PWB (PL 8.1) (REP 8.1.1).

June, 2008
3-9

Image Quality

IQ13, IQ14

IQ15 Blank Image RAP

Copy Quality Specification

The paper is printed completely white.

1. Copy Alignment
How to measure

Procedure

Make a copy of the Test Pattern STP3600 (A3) (Figure 1) and measure.

Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.

Table 1 Copy Alignment: Measurement

Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If it is damaged, reshape or replace it.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during the image transfer) and check the surface of the Drum.
There is a considerable amount of toner left on the surface of the Drum.
Y
N
Check the P/J140, P/J406, J403, and J140 connectors. The connectors are connected
securely.
Y
N
Connect the connectors securely.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.

Item

How to measure (Refer to Figure 1)

Lead Edge Registration (mm)

(P1~P2) Standard Value *1

Side Edge Registration (mm)

(P7~P19) Standard Value *1: A3S

Lead Skew (mm)

(P5~P6) (P3~P4)

Vertical Ratio (%)

((P2~P14) - 200) / 200 x 100: A3S

Horizontal Ratio (%)

((P8~P13) - 280) / 280 x 100

Perpendicularity (mm)

Difference between the perpendicular line of the intersection


point between the line that connects P4 and P6, and P14.

Linearity (Vertical) (mm)


400mm

Maximum difference between the [Intersection point of the


vertical line A and each vertical line] and the line that connects P2 and P14.

Linearity (Horizontal) (mm)


280mm

Maximum difference between the [Intersection point of the


horizontal line C and each horizontal line] and the line that
connects P10 and P15.

Linearity (Skew) (mm) 280mm

Maximum difference between the [Intersection point of the


skew line D and each line] and the line that connects P17
and P13.
Or
Maximum difference between the [Intersection point of the
skew line E and each line] and the line that connects P8 and
P18.

Parallelism (mm)

(P10~P12) (P15~P16)

*1: Measure the length of the position of FX STP#3600 and use it as the Standard Value
in the table.

Measure the voltage between pin 1 and pin 2 of connector P403 on the AIOC PWB (PL
8.1) (REP 8.1.1). The voltage is +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check the wire between J140 and J403. The wire between J140 and J403 is not
shorted or open.
Y
N
Repair the wire.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).

Image Quality

IQ15,

June, 2008
3-10

Reissue
WorkCentre 5016, 5020

Specification
[System] IOT + IIT
Table 2 Copy Alignment: Specification
Item

Specification
SYSTEM

Lead Edge Registration (mm)

+/- 2.90

Side Edge Registration (mm)

+/- 3.40

Lead Skew (mm)

+/- 2.30

280 mm

Vertical Ratio (%) 100%

+/- 1.40

400 mm

Horizontal Ratio (%) 100%

+/- 1.40

280 mm

Perpendicularity (mm)

+/- 3.40

400 mm

Linearity (Vertical) (mm)

+/- 2.00

400 mm

Linearity (Horizontal) (mm)

+/- 1.40

280 mm

Linearity (Skew) (mm)

+/- 1.42

280 mm

Parallelism

+/- 3.70

400 mm

Application

[DC] IOT + IIT


Table 3 Copy Alignment: Specification
Item

Specification

Measurement Length

Simplex

MSI

Skew H

+/-1.9

+/-2.2

200mm

Perpendicularity

+/-2.8

+/-3.0

400mm

Linearity: V

1.4

--

400mm

Linearity: H

1.4

--

280mm

Linearity: D

1.4

--

283mm

Registration: Lead

+/-2.4

+/-3.1

Registration: Side

+/-3.0

+/-3.2

Magnification: V (%)

+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)

--

400mm

Magnification: H (%)

+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)

--

280mm

Reissue
WorkCentre 5016, 5020

June, 2008
3-11

Image Quality

Figure 1 Copy Alignment Measurement Positions (Test Pattern STP3600)

2. Image Quality

Make a copy of the Test Pattern 499T247 (A3) and measure. See Table 5 for specifications.

How to measure

Table 4
Item

How to measure (Refer to Figure 2)

Text/Image Density
Measure the 0.7G line image (10) at 3 locations.
(100%/Normal mode only) Determine the maximum and minimum mean value measured
(within the same copy).

Image Quality

June, 2008
3-12

Reissue
WorkCentre 5016, 5020

Table 4
Item

How to measure (Refer to Figure 2)

Low Contrast
(100% only)

Normal mode: Check that the 0.2G line image 13 can be read.
Darker mode: Measure the 0.2G line image 13 at 3 locations.
Determine the maximum and minimum mean value measured
(within the same copy).

Reproducibility of the blue Normal mode: Check that the 0.2B line image 14 can be read.
Darker mode: Measure the 0.2B line image 14 at 3 locations.
color density
(100% only)
Determine the maximum and minimum mean value measured
(within the same copy).
Solid Density Reproduc- Measure the 1.0G solid 16 at 3 locations.
ibility
Determine the maximum and minimum mean value measured
(100%/Normal mode only) (within the same copy).
Background

Measure the margin.

Resolution

70.7, 100%: Measure the resolution target 17 at 3 locations.


141.4%: Measure the resolution target 17 at 2 locations.

Skip and Smear

100%: Check that the 2.5lp/mm ladder 18 is resolving across the


entire page.
70.7~99%: Check that the 1.8lp/mm ladder 19 is resolving across
the entire page.

Reissue
WorkCentre 5016, 5020

June, 2008
3-13

Image Quality

Figure 2 Image Quality Measurement Positions (Test Pattern 499T247)


Image Quality Specification
Total System

Image Quality

June, 2008
3-14

Reissue
WorkCentre 5016, 5020

Table 5

Reissue
WorkCentre 5016, 5020

Item

Reduce/
Enlarge
(%)

INPUT

OUTPUT
(Density
Settings
Button)
Lighter 3

Text/Image Density

100

0.7 Gray

>=1.08

>=1.08

Text/Image Density Evenness

100

0.7 Gray

=<0.2

=<0.2

Low Contrast Reproducibility

100

0.2 Gray

>=0.17

>=0.46

>=0.22

Low Contrast Evenness

100

0.2 Gray

=<0.4

Low Contrast Reproducibility

100

0.1 Gray

Does not
reproduce

Reproducibility of the blue color density

100

0.2 Blue

>=0.17

>=0.57

>=0.22

Blue Color Density Evenness

100

0.2 Blue

0.4 (Max)

Reproducibility of the blue color density

100

0.1 Blue

Does not
reproduce

Solid Density Reproducibility

100

1.0 Solid

>=1.0

>=1.0

Solid Density Evenness

100

1.0 Solid

=<0.3

=<0.3

Background (SIR#302)

100

=<1.2

=<1.2

Resolution
(Excluding Skip/Smear)

100

NBS Target

4.3 Lo/mm
(Min)

Resolution
(Excluding Skip/Smear)

70

NBS Target

2.5 Lo/mm
(Min)

Resolution
(Excluding Skip/Smear)

141

NBS Target

3.5 Lo/mm
(Min)

Resolution
(Excluding Skip/Smear)

200

NBS Target

3.5 Lo/mm

Depth of Focus

100

NBS Target

3 Lo/mm
(Min)*1

Skip/Smear

100

Ladder A3 Entire
Page

2.5 Lo/mm
(Min)*1

Skip/Smear

70

Ladder A3 Entire
Page

1.8 Lo/mm
(Min)

Skip/Smear

141

Ladder A3 Entire
Page

2.5 Lo/mm
(Min)

Skip/Smear

200

Ladder A3 Entire
Page

2.5 Lo/mm
(Min)*1

June, 2008
3-15

OUTPUT
(Density
Settings
Button)
Normal

OUTPUT
(Density
Settings
Button)
Darker 3

OUTPUT
(Density
Settings
Button)
Auto

Image Quality

Samples of Image Quality Defects


IOT Image Quality Defects
These are samples of image quality defects due to IOT problems and their corresponding solutions.

Auger Marks (Figure 1)

Strobing (28mm or 14mm Pitch Density) (Figure 2)

White Streaks (Process Direction) (Figure 3)

Black Bands (Figure 4)

Toner Contamination (Figure 5)

Toner Splattering (Figure 6)

White Spots (Irregular) (Figure 7)

Regular Blanks in the Process Direction (Spots, Streaks, Bands etc.) (Figure 8)

Regular Toner Contamination in the Process Direction (Spots, Streaks, Bands etc.) (Figure 9)

IIT Image Quality Defects


These are samples of image quality defects due to IIT problems and their corresponding solutions.

Moire Due to Interference with Copy Original

Fluctuation in Background Suppression Values for Copies of Originals

Defects Related to Scan Print

Light Background Due to Background Suppression in Copies of Originals with Frames


(Figure 10)

Image Quality

June, 2008
3-16

Reissue
WorkCentre 5016, 5020

Auger Marks

Figure 1 Auger Marks


Cause

Action

1.

Magnetic field failure in the Developer Magnetic Roll.

1.

2.

There was a drop in the level of developer material.

Reissue
WorkCentre 5016, 5020

June, 2008
3-17

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). The problem may occur immediately
after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of
paper.

Image Quality

Strobing (28mm or 14mm Pitch Density)

Figure 2 Strobing (28mm or 14mm Pitch Density)


Cause
1.

Developer Magnetic Roll bias.

Action
1.

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Image Quality

June, 2008
3-18

Reissue
WorkCentre 5016, 5020

White Streaks (Process Direction)

Figure 3 White Streaks (Process Direction)


Cause

Action

1.

Foreign substances are blocking the ROS Laser.

1.

2.

Developer material clogging on the Developer Magnetic Roll due to foreign substances.

Clean the optical path between the ROS (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL
4.1) (REP 4.1.1), and clean the seal glass.

2.

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Reissue
WorkCentre 5016, 5020

June, 2008
3-19

Image Quality

Black Bands

Figure 4 Black Bands


Cause
1.

The developer material is not well mixed.

Action
1.

Mix the developer material by processing blank paper.

Image Quality

June, 2008
3-20

Reissue
WorkCentre 5016, 5020

Toner Contamination

Figure 5 Toner Contamination


Cause
1.

2.

Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1).

Action
1.

Mix the developer material by processing blank paper.

Reissue
WorkCentre 5016, 5020

June, 2008
3-21

Image Quality

Toner Splattering

Figure 6 Toner Splattering


Cause

Action

1.

Paper size mismatch (tray settings and paper size are different).

1.

Check the tray settings.

2.

Increased paper resistance due to dry conditions.

2.

Use paper from a freshly opened packet.

Image Quality

June, 2008
3-22

Reissue
WorkCentre 5016, 5020

White Spots (Irregular)

Figure 7 White Spots


Cause
1.

Increased paper resistance due to dry conditions.

Action
1.

Use paper from a freshly opened packet.

Reissue
WorkCentre 5016, 5020

June, 2008
3-23

Image Quality

Regular Deletions in the Process Direction (Spots, Streaks, Bands,


etc.)

Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.)
Cause

4.

1.

94mm Pitch (Drum): Scratches or foreign substances.

Action

2.

57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll.

1.

3.

44mm Pitch (Charger): Scratches or foreign substances.

1,4: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).

2.

2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

Image Quality

June, 2008
3-24

80mm Pitch (Fuser Heat Roll): Scratches or foreign substances.

Reissue
WorkCentre 5016, 5020

Regular Toner Contamination In the Process Direction (Spots, Streaks,


Bands, etc.)

Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.)
Cause

Action

1.

94mm Pitch (Drum): Scratches or foreign substances.

1.

2.

57mm Pitch (Magnetic Roll): Developer material clogging on the Magnetic Roll.

1,4,5,6: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).

3.

44mm Pitch (Charger): Scratches or foreign substances.

2.

2,3: Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).

4.

80mm Pitch (Heat Roll): Scratches or foreign substances.

5.

19mm Pitch (Fuser Roll-Exit): Dirt.

6.

44mm Pitch (Registration): Dirt.

Reissue
WorkCentre 5016, 5020

June, 2008
3-25

Image Quality

Moire Due to Interference with Copy Original


Cause
Copying originals with certain line patterns may cause moire (wavy lines) on the copy. Combinations of certain angles of screen ruling near 150dpi and certain Reduce/Enlarge ratios may
also cause moire.
Action
1.

Reduce sharpness.

2.

Make copies at a different Reduce/Enlarge ratio.

3.

Change the orientation of the original.

Secondary defect: Text is blurred.

Fluctuation in Background Suppression Values for Copies of Originals


of Medium Density
When [Auto] is selected for originals with a background of medium density (0.5G), the effectiveness of Automatic Exposure fluctuates for each job.
Cause
Since medium density (0.5G) is near the upper limit value for background detection, the Background Suppression value fluctuates according to the result of background detection, which
responds to variations in the original density and how the original is positioned.
Action
Select [Off] for [Auto].

Defects Related to Scan Print


Moire may occur when scanned images are printed.
Cause
This could be due to the resolution conversion process between the original and the printer
driver.
Action
Reduce sharpness.
Secondary defect: Text is blurred.

Image Quality

June, 2008
3-26

Reissue
WorkCentre 5016, 5020

Light Background in Copies of Originals with Frames


When [Auto] is selected for originals with dark frames along the Lead Registration Edge, the
background suppression value is set so large that areas of medium density appear extremely
light.

Figure 10 Light Background in Copies of Originals with Frames


Cause

Action

[Auto] performs background detection of images at a distance of up to 10mm from the Lead
Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Exposure cannot detect the original background density. Therefore, Background Suppression is calculated based on the density of the frames.

Select [Off] for [Auto].

Reissue
WorkCentre 5016, 5020

June, 2008
3-27

Image Quality

Image Quality

June, 2008
3-28

Reissue
WorkCentre 5016, 5020

4 Repairs and Adjustments


Introduction
Introduction .....................................................................................................................

4-3

Repairs
1. Drive
REP 1.1.1 IOT Motor (SCC)............................................................................................

4-7
4-9
4-10
4-12
4-13
4-17

4. CRU
REP 4.1.1 Drum Cartridge ..............................................................................................
REP 4.2.1 Toner Empty Sensor......................................................................................
REP 4.2.2 Erase Lamp ...................................................................................................
REP 4.3.1 Transfer Module.............................................................................................
REP 4.4.1 Corotron Wire ................................................................................................

4-19
4-20
4-21
4-23
4-27

5. Fuser
REP 5.1.1 Fuser (SCC)...................................................................................................
REP 5.1.2 Temperature Control Sensor Assembly.........................................................
REP 5.1.3 Fuser Lamp....................................................................................................
REP 5.1.4 Fuser Roll ......................................................................................................
REP 5.1.5 Fuser Pressure Roll .......................................................................................

4-29
4-31
4-32
4-35
4-38

6. Exit
REP 6.1.1 Exit Transport (Simplex) ................................................................................
REP 6.1.2 Exit Transport (Duplex)..................................................................................

4-39
4-42

7. Simplex Module and Bypass Tray


REP 7.1.1 Simplex, Duplex Module ................................................................................
REP 7.5.1 Bypass Feed Roll...........................................................................................

4-45
4-47

8. Electrical
REP 8.1.1 AIOC PWB (SCC)..........................................................................................
REP 8.1.2 LVPS (SCC)...................................................................................................
REP 8.1.3 AIOC/Network PWB (DADF/Network Only)...................................................
REP 8.2.1 HVPS (SCC) ..................................................................................................
REP 8.2.2 Duplex PWB (SCC) .......................................................................................
REP 8.3.1 Control Panel (SCC) ......................................................................................
REP 8.4.1 User Interface PWB (SCC) ............................................................................

9. Cover
Reissue
WorkCentre 5016, 5020

REP 10.1.1 IIT Platen Cover ...........................................................................................


REP 10.2.1 IIT Upper Cover (SCC) ................................................................................
REP 10.3.1 IIT Carriage (SCC) .......................................................................................
REP 10.3.2 Flexible Print Cable (SCC)...........................................................................
REP 10.6.1 Exposure Lamp............................................................................................
REP 10.7.1 Carriage Cable and Drum ............................................................................
REP 10.7.2 Inverter PWB................................................................................................

4-71
4-72
4-73
4-79
4-81
4-82
4-85

11. Single Tray Module

3. ROS
REP 3.1.1 ROS (SCC) ....................................................................................................

4-67
4-68
4-69
4-70

10. IIT
4-5

2. Paper Transport
REP 2.2.1 Tray 1 Feed Clutch (SCC) .............................................................................
REP 2.3.1 Tray 1 Feed Roll (SCC) .................................................................................
REP 2.5.1 Tray 1 Feed Sensor ......................................................................................
REP 2.7.1 Tray 1 No Paper Sensor ...............................................................................
REP 2.8.1 Registration (SCC).........................................................................................

REP 9.1.1 Output Tray ....................................................................................................


REP 9.1.2 Front Left Cover .............................................................................................
REP 9.2.1 Rear Cover.....................................................................................................
REP 9.2.2 Right Cover ....................................................................................................

4-49
4-52
4-55
4-58
4-61
4-62
4-64

REP 11.1.1 Tray 2...........................................................................................................


REP 11.1.2 Single Tray Module (Separation from IOT) ..................................................
REP 11.4.1 Tray 2 Feed Roll ..........................................................................................
REP 11.4.2 Tray 2 Retard Roll........................................................................................
REP 11.5.1 STM Feed Sensor........................................................................................
REP 11.5.2 STM PWB (SCC) .........................................................................................
REP 11.6.1 STM Feed Clutch .........................................................................................
REP 11.6.2 STM Feed Motor ..........................................................................................
REP 11.7.1 STM No Paper Sensor.................................................................................

4-89
4-89
4-91
4-93
4-96
4-97
4-98
4-99
4-100

13. ADF
REP 13.1.1 ADF Assembly .............................................................................................
REP 13.1.2 ADF/DADF Platen Cushion..........................................................................
REP 13.2.1 Document Tray Assembly (ADF) .................................................................
REP 13.2.2 ADF Feeder Assembly.................................................................................
REP 13.2.3 Front Cover ..................................................................................................
REP 13.2.4 Rear Cover...................................................................................................
REP 13.2.5 DADF Eject Roller Solenoid.........................................................................
REP 13.2.6 DADF Assembly...........................................................................................
REP 13.2.7 Document Tray Assembly (DADF)...............................................................
REP 13.2.8 DADF Feeder Assembly ..............................................................................
REP 13.3.1 ADF Control PWB ........................................................................................
REP 13.3.2 Left Counter Balance (SCC) ........................................................................
REP 13.3.3 Right Counter Balance (SCC)......................................................................
REP 13.3.4 DADF PWB ..................................................................................................
REP 13.4.1 Top Cover ....................................................................................................
REP 13.8.1 Retard Roll ...................................................................................................
REP 13.9.1 Pickup Roll, Feed Roll..................................................................................

4-101
4-102
4-104
4-106
4-109
4-110
4-111
4-112
4-113
4-116
4-119
4-121
4-122
4-124
4-125
4-126
4-128

Adjustments
ADJ 8.1.1 Edge Erase Adjustment..................................................................................
ADJ 8.1.2 Controller Firmware Version Upgrade ............................................................
ADJ 10.3.1 IIT Lead Edge/Side Edge Registration .........................................................

June, 2008
4-1

4-131
4-131
4-132

Repairs and Adjustments

ADJ 11.1.1 Carriage Assembly Alignment (Parallelism) .................................................


ADJ 13.1.1 ADF/DADF Positional Adjustment ................................................................

Repairs and Adjustments

4-133
4-134

June, 2008
4-2

Reissue
WorkCentre 5016, 5020

Introduction

Terms and Symbols

This section contains procedures required for parts replacement and adjustment.

Terms and symbols used throughout this section are explained here.

WARNING

How to Use the Replacement and Adjustment Section


For installation procedures, only NOTEs are described here since installation procedures are
the reverse of removal ones.

A Warning statement indicates an operating or maintenance procedure, practice, or


condition that, if not strictly observed, could result in personal injury or loss of life.

1.

(Figure X) at the beginning of a procedure indicates that its detailed steps are shown in
the illustration. Numbers in the illustration indicate the sequence of the steps.

A Caution statement indicates an operating or maintenance procedure, practice, or condition


that, if not strictly observed, could result in damage to, or destruction of, equipment.

2.

(REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred
to.

3.

Item numbers of replacement and adjustment procedures (i.e. REP/ADJ No.) correlate to
the PL No. in Section 5 Parts List. Therefore, an appropriate replacement or adjustment
procedure can easily be referred to a PL No. and vice versa. For example, the replacement or adjustment procedure of Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.

CAUTION

4.

NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.
Reference: Used when other explanations are given.
Purpose: Used to describe the purpose of the Adjustment.
Safety Critical Components (SCC):

When replacement/adjustment procedures or title items vary by modification or model,


the modification number or the model is indicated at the beginning or the end of the
respective titles or procedures.

Safety Critical Components are components, such as static-sensitive integrated circuit chips,
that require special precautions to prevent them from being damaged. Follow the regulations
regarding Safety Critical Components set by FUJI XEROX Co., Ltd.

Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure
under this title applies to machines with Tag 1V.

Important Information Stored Component (ISC):

Example 2: See Table 1.

This component stores all the important customer information that is input after the installation.
When replacing this component, follow the procedures in Section 4 Repairs and Adjustments.
Make absolutely sure that no customer information gets revealed.

Table 1
Symbol

Description
Illustration 1: Indicates that a specific part has been modified by the
tag number within the circle.

Figure 1 Illustration 1
Illustration 2: Indicates that the configuration of the part shown is the
configuration before the part was modified by the number within the
circle.

Figure 2 Illustration 2
5.

Positions or directions are defined as follows:


a.

Front: Front of the machine.

b.

Right: Right-hand side facing the machine.

c.

Left: Left-hand side facing the machine.

d.

Rear: Rear of the machine.

Reissue
WorkCentre 5016, 5020

June, 2008
4-29

Repairs and Adjustments

Repairs and Adjustments

June, 2008
4-30

Reissue
WorkCentre 5016, 5020

REP 1.1.1 IOT Motor (SCC)


Parts List on PL 1.1
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Drum Cartridge (REP 4.1.1).

2.

Remove the Rear Cover (REP 9.2.1).

3.

Disconnect the connector (Figure 1).


1 Remove the screw that secures the Ground Wires (2).
2 Disconnect P/J 504.
3 Release the wire harness of the IOT Motor from the hook.
4 Remove the wire harness of the IOT Motor from the slot in the frame.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-31

Repairs and Adjustments

REP 1.1.1

4.

Remove the IOT Motor (Figure 2).


1 Remove the Tapping Screws (4).
2 Remove the IOT Motor.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 1.1.1

June, 2008
4-32

Reissue
WorkCentre 5016, 5020

REP 2.2.1 Tray 1 Feed Clutch (SCC)

3.

Remove the screws (3) that secure the Clutch Bracket (Figure 2).
1 Remove the screws (3).

Parts List on PL 2.2


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Disconnect the connector (Figure 1).


1 Disconnect the connector.
2 Release the wire harness from the clamp.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-33

Repairs and Adjustments

REP 2.2.1

4.

Remove the Tray 1 Feed Clutch (Figure 3).

Replacement

1 Remove the Clutch Bracket.

1.

To install, do the removal steps in reverse order.

2 Remove the bearing.

2.

When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of
Tray 1 Feed Clutch (Figure 4).

3 Remove the Tray 1 Feed Clutch.


4 Pull out the wire harness through the hole.

Figure 4

Figure 3

Repairs and Adjustments

REP 2.2.1

June, 2008
4-34

Reissue
WorkCentre 5016, 5020

REP 2.3.1 Tray 1 Feed Roll (SCC)

4.

Remove the Tray 1 Feed Roll (Figure 2).


1 Gently lift up the tab to remove the Tray 1 Feed Roll.

Parts List on PL 2.3


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove all paper from Tray 1.

2.

Remove Tray 1.

3.

Remove the Feed Shaft (Figure 1).


1 Lower the Bottom Plate.
2 Release the Feed Shaft from the bearing by pressing down on the white tab.
3 Remove the Feed Shaft by pulling it in the direction of the arrow.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-35

Repairs and Adjustments

REP 2.3.1

Replacement

REP 2.5.1 Tray 1 Feed Sensor

1.

To install, do the removal steps in reverse order.

2.

When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the
Tray 1 Feed Roll (Figure 3).

Parts List on PL 2.5


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove Tray 1.

2.

Remove Tray 2 (REP 11.1.1).

3.

Remove the Sensor Housing of the Tray 1 No Paper Sensor (REP 2.7.1).

4.

Open the Tray 1 Access Cover on the left side of the machine.

Figure 3

Repairs and Adjustments

REP 2.3.1, REP 2.5.1

June, 2008
4-36

Reissue
WorkCentre 5016, 5020

5.

Remove the Tray 1 Feed Sensor (Figure 1).

Replacement

1 Remove the Tapping Screw.

1.

To install, do the removal steps in reverse order.

2 Remove the cable bands (2).

2.

3 Release the wire harness from the clamps (2).

Insert the Connector Housing of the Tray 1 Interlock Switch into the square hole of the
frame (Figure 2).

4 Move the wire harness toward you and disconnect the connector.

A Square hole

5 Remove the Tray 1 Feed Sensor.

Figure 2
Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-37

Repairs and Adjustments

REP 2.5.1

REP 2.7.1 Tray 1 No Paper Sensor

4.

Remove the Tray 1 No Paper Sensor (Figure 2).


1 Remove the Actuator.

Parts List on PL 2.7


Removal

2 Release the tabs to remove the Tray 1 No Paper Sensor.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove Tray 1.

2.

Remove Tray 2 (REP 11.1.1).

3.

Remove the Sensor Housing (Figure 1).


1 Disconnect the connector.
2 Release the tabs (2) to remove the Sensor Housing.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Repairs and Adjustments

REP 2.7.1

June, 2008
4-38

Reissue
WorkCentre 5016, 5020

REP 2.8.1 Registration (SCC)


Parts List on PL 2.8
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Drum Cartridge (REP 4.1.1).

2.

Remove the Rear Cover (REP 9.2.1).

3.

Remove the Transfer Corotron Housing (REP 4.3.1).

4.

Disconnect the connector (Figure 1).


1 Remove the screw to remove the Ground Wire.
2 Remove the screw to remove the Ground Wires (2).
3 Disconnect P/J 503.
4 Remove the wire harness from the hooks (2).
5 Remove the wire harness from the slots (2) in the frame.
6 Remove the wire harness from the guides (3).

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-39

Repairs and Adjustments

REP 2.8.1

5.

Remove the Connector Housing (Figure 2).

6.

1 Remove the wire harness from the guide.

Remove the Front Stopper (Figure 3).


1 Remove the Front Stopper.

2 Slide the Connector Housing through the hole.

Figure 3
Figure 2

Repairs and Adjustments

REP 2.8.1

June, 2008
4-40

Reissue
WorkCentre 5016, 5020

7.

Remove the Registration (Figure 4).


1 Press the tab in the direction of the arrow to remove the boss of the Registration from
the frame.

Figure 4

Replacement
1.

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

June, 2008
4-41

Repairs and Adjustments

REP 2.8.1

Repairs and Adjustments

REP 2.8.1

June, 2008
4-42

Reissue
WorkCentre 5016, 5020

REP 3.1.1 ROS (SCC)

1.

Open the Front Cover.

Parts List on PL 3.1


Removal

2.

Remove the Output Tray (REP 9.1.1).

3.

Remove the Rear Cover (REP 9.2.1).

4.

Remove the HVPS and Contact Block (REP 8.2.1).

5.

Remove the Laser Housing (Figure 2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

1 Remove the Tapping Screw.


2 Remove the Laser Housing.

NOTE: Attach the attachment in the ROS Replacement Kit to a Stubby Driver to remove the
screws (Figure 1).

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-43

Repairs and Adjustments

REP 3.1.1

6.

Disconnect the ROS connectors (Figure 3).

7.

Remove the ROS (Figure 4).

1 Disconnect the Ground connectors (2).

1 Remove the Tapping Screws (5).

2 Disconnect the connectors (2).

2 Remove the ROS.

3 Disconnect the connector.


4 Remove the wire harness from the hook.

Figure 4
Figure 3

Replacement
1.

To install, do the removal steps in reverse order.


NOTE: When powering up to perform operations with the ROS installed, read the warning
label pasted on the ROS before proceeding with the operation.

Repairs and Adjustments

REP 3.1.1

June, 2008
4-44

Reissue
WorkCentre 5016, 5020

REP 4.1.1 Drum Cartridge

2.

Parts List on PL 4.1


Removal

When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with
the cavity in the frame (Figure 2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Simplex/Duplex Module.

2.

Open the Front Cover.

3.

Remove the Drum Cartridge (Figure 1).


1 Release the tab.
2 Remove the Drum Cartridge.

Figure 2

Figure 1

Replacement
1.

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

June, 2008
4-45

Repairs and Adjustments

REP 4.1.1

REP 4.2.1 Toner Empty Sensor

5.

Remove the Toner Empty Sensor (Figure 2).


1 Release the tabs (2) to remove the Toner Empty Sensor.

Parts List on PL 4.2


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Drum Cartridge (REP 4.1.1).

2.

Remove Tray 1.

3.

Remove Tray 2 (REP 11.1.1).

4.

Disconnect the connector (Figure 1).


1 Release the wire harness from the clamp.
2 Disconnect the connector.

Figure 2

Figure 1

Repairs and Adjustments

REP 4.2.1

June, 2008
4-46

Reissue
WorkCentre 5016, 5020

Replacement

REP 4.2.2 Erase Lamp

1.

To install, do the removal steps in reverse order.

2.

Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame
(Figure 3).

Parts List on PL 4.2


Removal
WARNING

A Square hole

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Drum Cartridge (REP 4.1.1).

2.

Remove the Output Tray (REP 9.1.1).

3.

Remove the Rear Cover (REP 9.2.1).

4.

Remove the Transfer Corotron Housing (REP 4.3.1).

5.

Remove the HVPS and Contact Block (REP 8.2.1).

Figure 3

Reissue
WorkCentre 5016, 5020

June, 2008
4-47

Repairs and Adjustments

REP 4.2.1, REP 4.2.2

6.

Release the Erase Lamp tabs (7) (Figure 1).

7.

1 Release the tabs (upper: 3).

Remove the Erase Lamp (Figure 2).


1 Remove the Erase Lamp.

2 Release the tabs (lower: 4).

Figure 2
Figure 1

Repairs and Adjustments

REP 4.2.2

June, 2008
4-48

Reissue
WorkCentre 5016, 5020

Replacement

REP 4.3.1 Transfer Module

1.

To install, do the removal steps in reverse order.

2.

Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure
3).

Parts List on PL 4.3


Removal
WARNING

A Square hole

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Drum Cartridge (REP 4.1.1).

2.

Remove the Output Tray (REP 9.1.1).

3.

Remove the Rear Cover (REP 9.2.1).

4.

Remove the Exit Transport (REP 6.1.1).

5.

Remove the Fuser (REP 5.1.1).

Figure 3

Reissue
WorkCentre 5016, 5020

June, 2008
4-49

Repairs and Adjustments

REP 4.2.2, REP 4.3.1

6.

Remove the Transfer Corotron Housing (Figure 1).

7.

Remove the Tapping Screws that secure the Corotron Block (Figure 2).

1 Release the hooks (2).

1 Remove the Tapping Screws (2).

2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the

2 Move the Fuser Connector Bracket.

arrow.

3 Remove the Tapping Screw.

Figure 1

Repairs and Adjustments

REP 4.3.1

Figure 2

June, 2008
4-50

Reissue
WorkCentre 5016, 5020

8.

Remove the Corotron Block (Figure 3).

9.

Disconnect the Corotron Block cables (Ground/Detack/Transfer) (Figure 4).

1 Press the Spring Plate.

1 Disconnect the Ground Cable (white).

2 Remove the Corotron Block by pulling it in the direction of arrow.

2 Remove the Ground Cable (white) from the guides (2).


3 Remove the Detack Cable (black).
4 Remove the Detack Cable (black) from the guides (2).
5 Disconnect the Transfer Cable (white).
6 Remove the Transfer Cable (white) from the guides (3).

Figure 3

Figure 4

Reissue
WorkCentre 5016, 5020

June, 2008
4-51

Repairs and Adjustments

REP 4.3.1

Replacement

3.

1.

To install, do the removal steps in reverse order.

2.

Perform the following steps to install the Corotron Block (Figure 5).

Attach the cables (Ground/Detack/Transfer) to the Corotron Block hooks as shown in Figure 6.

1 Press the Spring Plate.


2 Install the Corotron Block.

Figure 6

Figure 5

Repairs and Adjustments

REP 4.3.1

June, 2008
4-52

Reissue
WorkCentre 5016, 5020

4.

When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Housing into the square holes of the Corotron Bracket (Figure 7).

REP 4.4.1 Corotron Wire


Parts List on PL 4.4
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Transfer Corotron Housing (REP 4.3.1).

2.

Remove the Drum Cartridge (REP 4.1.1).

3.

Remove the Inboard/Outboard Cover (Figure 1).


1 Remove the Inboard Cover in the direction of the arrow.
2 Release the tabs (2) to remove the Outboard Cover.

Figure 7

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-53

Repairs and Adjustments

REP 4.3.1, REP 4.4.1

4.

Attach the Corotron Wire (Figure 2).

5.

1 Attach the Corotron Wire.

Attach the spring (Figure 3).


1 Attach the spring to the Corotron Wire.
2 Attach the spring.

Figure 2
Figure 3

Replacement
1.

Repairs and Adjustments

REP 4.4.1

June, 2008
4-54

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

REP 5.1.1 Fuser (SCC)

3.

Disconnect the connectors (Figure 2).


1 Disconnect the connectors (2).

Parts List on PL 5.1


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.

Open the Left Side Cover.

2.

Remove the Connector Cover (Figure 1).


1 Remove the Tapping Screw.
2 Remove the Connector Cover.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-55

Repairs and Adjustments

REP 5.1.1

4.

Remove the Fuser (Figure 3).

Replacement

1 Remove the Tapping Screws (2).

1.

2 Remove the Fuser by shifting it in the direction of the arrow.

2.

To install, do the removal steps in reverse order.


When installing the Connector Cover, do the following (Figure 4):
1 Insert the wire harness into the U-groove of the Fuser Frame.
2 Insert the stud of the Connector Cover into the hole in the frame.

Figure 3
Figure 4

Repairs and Adjustments

REP 5.1.1

June, 2008
4-56

Reissue
WorkCentre 5016, 5020

REP 5.1.2 Temperature Control Sensor Assembly

3.

Remove the Temperature Control Sensor Assembly (Figure 2).


1 Remove the Screw.

Parts List on PL 5.1


Removal

2 Remove the Harness.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.

Remove the Fuser (REP 5.1.1).

2.

Slide the Cover to the left and remove (Figure 1).

Harness
Screw

Cover

Figure 2 Removing the Temperature Control Sensor Assembly

Figure 1 Removing the Cover

Reissue
WorkCentre 5016, 5020

June, 2008
4-57

Repairs and Adjustments

REP 5.1.2

Replacement

REP 5.1.3 Fuser Lamp

1.

Parts List on PL 5.1


Removal

To install, do the removal steps in reverse order.


NOTE: Before tightening the Screw, make sure that the Tab on the Sensor Block is
inserted in the notch of the Frame (Figure 3).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.

Remove the Fuser (REP 5.1.1).

2.

Slide the Cover to the left and remove (Figure 1).

Screw

Sensor Block

Tab

Notch

Figure 3 Installing the Temperature Control Sensor Assembly

Cover

Figure 1 Removing the Cover

Repairs and Adjustments

REP 5.1.2, REP 5.1.3

June, 2008
4-58

Reissue
WorkCentre 5016, 5020

3.

Disconnect the hot side of the Fuser Lamp (Figure 2).

4.

Disconnect the neutral side of the Fuser Lamp (Figure 3).

1 Disconnect the Terminal.

1 Disconnect the white wire from theTerminal.

2 Remove the Screw.

2 Remove the Screw.

White Wire

Screw

Terminal

Screw

Terminal

Figure 2 Disconnecting the hot side of the Fuser Lamp


Figure 3 Disconnecting the neutral side of the Fuser Lamp

Reissue
WorkCentre 5016, 5020

June, 2008
4-59

Repairs and Adjustments

REP 5.1.3

5.

Remove the Fuser Lamp Housing (Figure 4).

6.

1 Remove 2 Screws.

Remove the Fuser Lamp by pulling it through the Fuser Roll (Figure 5).
NOTE: Do not lose the Fuser Lamp Mount.

2 Carefully remove the Fuser Lamp Housing.


Fuser Roll

Screws

Fuser Lamp Mount

Fuser Lamp

Fuser Lamp Housing

Figure 5 Removing the Fuser Lamp

Replacement
Figure 4 Removing the Fuser Lamp Housing

CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.

Repairs and Adjustments

REP 5.1.3

June, 2008
4-60

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

REP 5.1.4 Fuser Roll

3.

Remove the Stripper Finger Assembly (Figure 2 and Figure 3).


1 Remove the Screw.

Parts List on PL 5.1


Removal

2 Remove the Stripper Finger Assembly.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

Cover Mount

Stripper Finger Assembly

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.

Remove the Fuser Lamp (REP 5.1.3).

2.

Remove the Fuser Cover (Figure 1).


1 Remove the 2 Screws.
2 Remove the Fuser Cover.
NOTE: Do not lose the Cover Mount (Figure 2).

Fuser Cover

Figure 2 Fuser Cover Removed

Fuser Cover

Stripper Finger Assembly

Screw

Screws

Figure 1 Removing the Fuser Cover

Figure 3 Removing the Stripper Finger Assembly

Reissue
WorkCentre 5016, 5020

June, 2008
4-61

Repairs and Adjustments

REP 5.1.4

4.

Remove the Fuser Roll Retaining Rings and Drive Gear (Figure 4).

5.

Remove the Fuser Roll by pulling it through the Bushings in the Frame (Figure 5).

1 Remove the Retaining Ring.


2 Remove the Drive Gear.
3 Remove the Retaining Ring from the other end of the Fuser Roll.

Bushing
Fuser Roll
Frame

Fuser Roll

Drive Gear
Figure 5 Removing the Fuser Roll
Retaining Ring

Figure 4 Removing the Retaining Rings and Drive Gear

Repairs and Adjustments

REP 5.1.4

June, 2008
4-62

Reissue
WorkCentre 5016, 5020

Replacement

CAUTION
Make sure the stripper fingers are oriented correctly when reinstalling the Stripper Finger
Assembly, as shown in Figure 7.

CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
1.

To install, do the removal steps in reverse order.


NOTE: When installing the Drive Gear, make sure that the Locating Key is oriented as
shown in Figure 6.

Figure 7 Setting the Stripper Fingers


Locating Key

Figure 6 Installing the Drive Gear

Reissue
WorkCentre 5016, 5020

June, 2008
4-63

Repairs and Adjustments

REP 5.1.4

REP 5.1.5 Fuser Pressure Roll

3.

Remove the Fuser Pressure Roll (Figure 2).


1 Remove the Levers.

Parts List on PL 5.1


Removal

2 Remove the Spring Mount Assemblies.


3 Remove the Fuser Pressure Roll.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Levers

Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.

Remove the Fuser Roll (REP 5.1.4).

2.

Remove the Bushings (Figure 1).

Fuser Pressure Roll

Spring Mount Assemblies


Bushings

Figure 2 Removing the Fuser Pressure Roll

Replacement
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
NOTE: When installing the Fuser Roll, see REP 5.1.4.
1.

To install, do the removal steps in reverse order.

Figure 1 Removing the Bushings

Repairs and Adjustments

REP 5.1.5

June, 2008
4-64

Reissue
WorkCentre 5016, 5020

REP 6.1.1 Exit Transport (Simplex)

3.

Disconnect the connector (Figure 1).


1 Disconnect P/J 505.

Parts List on PL 6.1


Removal

2 Remove the wire harness from the hook.


3 Remove the wire harness from the guides (2).

WARNING

4 Release the wire harness from the clamps (2).

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.

Open the Left Side Cover.

2.

Remove the Rear Cover (REP 9.2.1).

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-65

Repairs and Adjustments

REP 6.1.1

4.

Remove the Connector Cover (Figure 2).

5.

1 Remove the Tapping Screw.

Lower the Fuser levers (2) (Figure 3).


1 Lower the levers (2).

2 Remove the Connector Cover.

Figure 3
Figure 2

Repairs and Adjustments

REP 6.1.1

June, 2008
4-66

Reissue
WorkCentre 5016, 5020

6.

Remove the Exit Transport (Figure 4).

Replacement

1 Remove the Tapping Screws (3).

1.

To install, do the removal steps in reverse order.

2 Remove the Exit Transport.

2.

When installing the Connector Cover, insert the stud of the Connector Cover into the hole
in the frame (Figure 5).

3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the
Fuser Exit Sensor.
4 Remove the J153 wire harness from the Exit Transport.

J153

Figure 5
Figure 4

Reissue
WorkCentre 5016, 5020

June, 2008
4-67

Repairs and Adjustments

REP 6.1.1

REP 6.1.2 Exit Transport (Duplex)

3.

Disconnect the connectors (Figure 1).


1 Disconnect P/J 505.

Parts List on PL 6.1


Removal

2. Disconnect P/J 551.


3 Remove the wire harness from the hook.

WARNING

4 Remove the wire harness from the guides (2).

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

5 Release the wire harness from the clamp.

WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.

Open the Duplex Module.

2.

Remove the Rear Cover (REP 9.2.1).

Figure 1

Repairs and Adjustments

REP 6.1.2

June, 2008
4-68

Reissue
WorkCentre 5016, 5020

4.

Remove the Connector Cover (Figure 2).

5.

1 Remove the Tapping Screw.

Lower the Fuser levers (2) (Figure 3).


1 Lower the levers (2).

2 Remove the Connector Cover.

Figure 3
Figure 2

Reissue
WorkCentre 5016, 5020

June, 2008
4-69

Repairs and Adjustments

REP 6.1.2

6.

Remove the Exit Transport (Figure 4).

Replacement

1 Remove the Tapping Screws (3).

1.

To install, do the removal steps in reverse order.

2 Remove the Exit Transport.

2.

When installing the Connector Cover, insert the stud of the Connector Cover into the hole
in the frame (Figure 5).

3 Remove the Wire Harness through the hole.

Figure 4

Repairs and Adjustments

REP 6.1.2

June, 2008
4-70

Reissue
WorkCentre 5016, 5020

REP 7.1.1 Simplex, Duplex Module

3.

Open the Left Side Cover.

Parts List on PL 7.1, PL 7.3


Removal

4.

Disconnect the connector (Figure 2).


1 Disconnect P/J 502.
2 Remove the wire harness from the hook.

WARNING

3 Remove the wire harness from the groove in the frame.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Tape the Bypass Tray so that it cannot open by itself (Figure 1).

4 Remove the wire harness from the guides (5).


5 Remove the wire harness from the groove in the frame.
6 Remove the wire harness from the hooks (3).

1 Apply 2 pieces of tape as shown.

Figure 2
Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-71

Repairs and Adjustments

REP 7.1.1

5.

Remove the Front Stopper (Figure 3).

6.

1 Remove the Front Stopper from the Registration.

Remove the Rear Stopper (Figure 4).


1 Release the tab to remove the Rear Stopper.

2 Release the tab to remove the Front Stopper.

Figure 4
Figure 3

Repairs and Adjustments

REP 7.1.1

June, 2008
4-72

Reissue
WorkCentre 5016, 5020

7.

Remove the Simplex Module (Figure 5).

REP 7.5.1 Bypass Feed Roll

1 Loosen the Tapping Screws (2).

Parts List on PL 7.5


Removal

2 Move the Pivot Retainers (2) in the direction of the arrow.


3 Remove the Simplex Module.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Bypass Tray.

2.

Remove the Feed Roll Cap (Figure 1).


1 Release the tab to remove the Feed Roll Cap.

Figure 5 Removing the Left Hand Cover Assembly

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-73

Repairs and Adjustments

REP 7.1.1, REP 7.5.1

3.

Remove the Bypass Feed Roll (Figure 2).


1 Release the hook to remove the Bypass Feed Roll.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 7.5.1

June, 2008
4-74

Reissue
WorkCentre 5016, 5020

REP 8.1.1 AIOC PWB (SCC)

3.

Remove the Core Clip (Figure 2).


1 Remove the Core Clip.

Parts List on PL 8.1


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
CAUTION
Static electricity may damage electrical parts. Always wear an anti-static wrist band during service. If a wrist band is not available, touch a metallic section to discharge the static electricity.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Disconnect the AIOC PWB connectors (9) (Figure 1).

Figure 2 Removing the Core Clip

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-75

Repairs and Adjustments

REP 8.1.1

4.

Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 3).

5.

1 Disconnect the Flexible Print Cables (2).

Remove the screw of the USB connector (Figure 4).


1 Remove the screw.

2 Remove the Cores (2).

Figure 4
Figure 3

Repairs and Adjustments

REP 8.1.1

June, 2008
4-76

Reissue
WorkCentre 5016, 5020

6.

Remove the AIOC PWB (Figure 5)

Replacement

1 Remove the screws (2).

1.

To install, do the removal steps in reverse order.

2 Remove the Tapping Screws (2).

2.

When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new
one (Figure 6).

3 Slide the the AIOC PWB up and out of P/J 407.

A EP ROM (U2)

Figure 5
Figure 6

Reissue
WorkCentre 5016, 5020

June, 2008
4-77

Repairs and Adjustments

REP 8.1.1

REP 8.1.2 LVPS (SCC)

5.

Remove the IIT Ground Plate (Figure 2).


1 Remove the Screws (4).

Parts List on PL 8.1


Removal

2 Remove the IIT Ground Plate.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Remove the Right Cover (REP 9.2.2).

3.

Remove the AIOC PWB (REP 8.1.1).

4.

Remove the PWB Bracket (Figure 1).


1 Remove the screws (4).
2 Remove the PWB Bracket.

Figure 2 Removing the IIT Ground Plate

Figure 1

Repairs and Adjustments

REP 8.1.2

June, 2008
4-78

Reissue
WorkCentre 5016, 5020

6.

Move the Inlet Bracket (Figure 3).

7.

1 Disconnect the connector (wire: blue).

Disconnect the connectors (Figure 4).


1 Disconnect the connectors (2).

2 Disconnect the connector (wire: brown).


3 Remove the Tapping Screws (2).
4 Remove the screws (2).
5 Move the Power Inlet Bracket.

Figure 4

Figure 3

Reissue
WorkCentre 5016, 5020

June, 2008
4-79

Repairs and Adjustments

REP 8.1.2

8.

Disconnect the connectors (7) (Figure 5).

9.

Remove the LVPS (Figure 6).


1 Remove the screw to remove the Ground Wire.
2 Remove the Tapping Screws (2).
3 Remove the LVPS.

Figure 5

Figure 6

Replacement
1.

Repairs and Adjustments

REP 8.1.2

June, 2008
4-80

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

REP 8.1.3 AIOC/Network PWB (DADF/Network Only)

3.

Remove the EMI Cover (Figure 2).


1 Remove the Screws (10).

Parts List on PL 8.1


Removal

2 Remove the EMI Cover.


3 Remove the Cable Clip from the EMI Cover.

NOTE: The following procedure is for the WorkCentre 5020 (DADF/Network) only. If you have
a WorkCentre 5016, or 5020 with Platen only, see REP 8.1.1.
Screw (10)

WARNING

EMI Cover

Cable Clip

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
CAUTION
Static electricity may damage electrical parts. Always wear an anti-static wrist band during service. If a wrist band is not available, touch a metallic section to discharge the static electricity.
1.

Remove the Rear Cover (REP 9.2.1).

2.

On the right of the machine, remove the Screws holding the USB Connectors (Figure 1).
1 Remove the Screws (2).

Figure 1 Removing the Screws Holding the USB Connectors


Figure 2 Removing the EMI Cover

Reissue
WorkCentre 5016, 5020

June, 2008
4-81

Repairs and Adjustments

REP 8.1.3

4.

Remove the SLCC PWB (Figure 3).


a.

Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 4).
1 Disconnect the Flexible Print Cables (2).
2 Remove the Cores (2).

b.

Disconnect all the Connectors from the right side of the SLCC PWB.

c.

Remove 6 Screws and disconnect the SLCC PWB from the LVPS.

AIOC PWB

Flexible Print Cables

Connectors

Figure 4 Disconnecting the Flexible Print Cables

Screw (6)

Connectors

LVPS

Figure 3 SLCC PWB for DADF/Network

Repairs and Adjustments

REP 8.1.3

June, 2008
4-82

Reissue
WorkCentre 5016, 5020

Replacement

NOTE: If you do not transfer the EPROMs, the existing NVM values for skew, copy quality, etc. will be lost.

1.

To install, do the removal steps in reverse order.

2.

When replacing the SLCC PWB, transfer the EPROMs (3) from the old PWB to the new
one (Figure 5).

NOTE: If one or more of the EPROMs are damaged during replacement or the information is courpt after replacement, refer to the Reprogaming the EPROMS on the SLCC
PWB Table 1 in Section 6, to reprogram the EPROMs. Customer settings must be reprogramed manually.

EPROM

EPROM

EPROM
Figure 5 Transferring the EPROMs

Reissue
WorkCentre 5016, 5020

June, 2008
4-83

Repairs and Adjustments

REP 8.1.3

REP 8.2.1 HVPS (SCC)

NOTE: When removing the HVPS, use a Stubby Driver (499T00353).

Parts List on PL 8.2


Removal

5.

Remove the Tapping Screws that secure the Contact Block (Figure 2).
1 Release the hook to remove the Harness Block.
2 Remove the Tapping Screws (2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Disconnect the AIOC PWB connector (Figure 1).


1 Disconnect P/J 406.
2 Remove the wire harness from the clamp.
3 Slide the Connector Housing that was removed in step 1 through the square hole.

Figure 2

Figure 1
3.

Open the Front Cover.

4.

Remove the Output Tray (REP 9.1.1).

Repairs and Adjustments

REP 8.2.1

June, 2008
4-84

Reissue
WorkCentre 5016, 5020

6.

Remove the HVPS and Contact Block (Figure 3).

7.

1 Remove the Tapping Screws (3).

Separate the HVPS from the Contact Block (Figure 4).


1 Remove the Contact Block in the direction of the arrow.

2 Disconnect the connector at the inner side of the HVPS.


3 Remove the HVPS and Contact Block.

Figure 4
Figure 3

Reissue
WorkCentre 5016, 5020

June, 2008
4-85

Repairs and Adjustments

REP 8.2.1

Replacement

3.

1.

To install, do the removal steps in reverse order.

2.

Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5).

When installing the HVPS and Contact Block, insert the slot of the Contact Block into the
guide of the frame (Figure 6).

A Slot

Figure 6

Figure 5

Repairs and Adjustments

REP 8.2.1

June, 2008
4-86

Reissue
WorkCentre 5016, 5020

REP 8.2.2 Duplex PWB (SCC)

3.

Remove the Duplex PWB (Figure 2).


1 Remove the Tapping Screw.

Parts List on PL 8.2


Removal

2 Remove the Guide.


3 Disconnect the Connector.

WARNING

4 Remove the Tapping Screws (2).

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Disconnect the Connector (Figure 1).

5 Remove the Duplex PWB.

1 Disconnect P/J 416.


2 Remove the Wire Harness from the Hook.
3 Remove the Wire Harness from the Guides (3).

Replacement
1.

Reissue
WorkCentre 5016, 5020

June, 2008
4-87

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 8.2.2

REP 8.3.1 Control Panel (SCC)

3.

Remove the screws that secure the Control Panel (Figure 2).
1 Remove the screws (3).

Parts List on PL 8.3


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Front Left Cover (REP 9.1.2).

2.

Remove the Control Panel Cover (Figure 1).


1 Remove the Tapping Screws (2).
2 Press the tabs (2) to release them.
3 Remove the Control Panel Cover towards the front.

Figure 2

Figure 1

Repairs and Adjustments

REP 8.3.1

June, 2008
4-88

Reissue
WorkCentre 5016, 5020

4.

Remove the Control Panel (Figure 3).

Replacement

1 Slide the rear of the Control Panel in the direction of the arrow.

1.

To install, do the removal steps in reverse order.

2 Disconnect the connectors (2).

2.

When installing the Control Panel, attach the Control Panel hooks (3) to the IIT Frame
(Figure 4).

3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).

A Spring - On top
B Hook - Below

Figure 3
Figure 4

Reissue
WorkCentre 5016, 5020

June, 2008
4-89

Repairs and Adjustments

REP 8.3.1

3.

Thread the wire harness of the Control Panel as shown (Figure 5).

REP 8.4.1 User Interface PWB (SCC)


Parts List on PL 8.4
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Control Panel (REP 8.3.1).

2.

Turn the Control Panel upside down.

3.

Remove the Support Brackets (Figure 1).


1 Remove the Tapping Screws (6).
2 Remove the Support Brackets (3).

Figure 5

Figure 1

Repairs and Adjustments

REP 8.3.1, REP 8.4.1

June, 2008
4-90

Reissue
WorkCentre 5016, 5020

4.

Remove the User Interface PWB (Figure 2).


1 Remove the Tapping Screws (12).
2 Remove the User Interface PWB.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

June, 2008
4-91

Repairs and Adjustments

REP 8.4.1

Repairs and Adjustments

REP 8.4.1

June, 2008
4-92

Reissue
WorkCentre 5016, 5020

REP 9.1.1 Output Tray

Replacement

Parts List on PL 9.1


Removal

1.

To install, do the removal steps in reverse order.

2.

Perform the following steps to install the Output Tray (Figure 2).
1 Insert the tabs (2) into the square hole of the frame.

WARNING

2 Attach the hook.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Front Cover.

2.

Remove the Output Tray (Figure 1).


1 Remove the Tapping Screws (2).
2 Remove the Output Tray by pulling it in the direction of the arrow.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-93

Repairs and Adjustments

REP 9.1.1

REP 9.1.2 Front Left Cover

Replacement

Parts List on PL 9.1


Removal

1.
2.

To install, do the removal steps in reverse order.


When installing the Front Left Cover, attach the hooks (Figure 2).
A Hooks (3)

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Front Cover.

2.

Remove the Front Left Cover (Figure 1).


1 Remove the Tapping Screw.
2 Remove the Front Left Cover by pulling in the direction of the arrow.

Figure 2

Figure 1

Repairs and Adjustments

REP 9.1.2

June, 2008
4-94

Reissue
WorkCentre 5016, 5020

REP 9.2.1 Rear Cover

2.

Remove the Rear Cover (Figure 2).


1 Remove the Tapping Screws (4).

Parts List on PL 9.2


Removal

2 Remove the Rear Cover.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
NOTE: After removing the Rear Cover, it is not necessary to save the Data Plate with the
machine serial number. The serial number can also be obtained by opening Left Side Cover
and looking toward the back (bar code label) or by entering Diagnostics. See GP1.
1.

Disconnect the connector (Figure 1).


1 Disconnect the connector.
2 Remove the cable band.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-95

Repairs and Adjustments

REP 9.2.1

REP 9.2.2 Right Cover

Replacement

Parts List on PL 9.2


Removal

1.
2.

To install, do the removal steps in reverse order.


When installing the Right Cover, insert the tabs (Figure 2).
A Tabs (5)

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.1).

2.

Open the Front Cover.

3.

Remove the Right Cover (Figure 1).


1 Unplug the Power Cord.
2 Unplug the USB connector.
3 Remove the Tapping Screws (2).
4 Remove the Right Cover by pulling it in the direction of the arrow.

Figure 2

Figure 1

Repairs and Adjustments

REP 9.2.2

June, 2008
4-96

Reissue
WorkCentre 5016, 5020

REP 10.1.1 IIT Platen Cover

Replacement

Parts List on PL 10.1


Removal

NOTE: The Platen Cover comes as a kit, consisting of a Platen Cover and a Platen Cushion
(Figure 1).

WARNING

1.

Place the Platen Cushion on the Platen Glass, with the adhesive strips facing up.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

2.

Remove the backing from the adhesive strips.

3.

Position the Platen Cushion against the back left corner of the Platen Glass (Figure 1).

1.

4.

Insert the mounting posts (Figure 1) of Platen Cover into the mounting holes.

5.

Carefully lower the Platen Cover down onto the Platen Cushion. Press down evenly to
ensure good adhesion.

Remove the Platen Cover (PL 10.1) (Figure 1) by lifting it straight up.
Platen Cover

mounting posts

Platen Cushion

When installing a new Platen


Cushion, place it against this
corner

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-97

Repairs and Adjustments

REP 10.1.1

REP 10.2.1 IIT Upper Cover (SCC)

3.

1 Press the tabs (2) to release them.

Parts List on PL 10.2


Removal

NOTE: The tabs are visible through the Platen Glass.

WARNING

2 Open the right side of the IIT Upper Cover.


3 Press the tabs (2) to release them, and remove the IIT Upper Cover.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

2.

Remove the IIT Upper Cover (Figure 2).

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

Remove the screws that secure the IIT Upper Cover (Figure 1).
1 Remove the screws (7).
2 Remove the Tapping Screws (2).
3 Remove the cap.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Repairs and Adjustments

REP 10.2.1

June, 2008
4-98

Reissue
WorkCentre 5016, 5020

REP 10.3.1 IIT Carriage (SCC)

4.

Parts List on PL 10.3


Removal

At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does
not come loose (Figure 2).
1 Secure the Carriage Cable with 2 pieces of tape.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

2.

Remove the IIT Upper Cover (REP 10.2.1).

3.

At the left side of the IIT Carriage, secure the Carriage Cable with tape so that it does not
come loose (Figure 1).
1 Move the IIT Carriage to the rear notch of the IIT Frame.
2 Secure the Carriage Cable with 2 pieces of tape.

Figure 2

Figure 1
Reissue
WorkCentre 5016, 5020

June, 2008
4-99

Repairs and Adjustments

REP 10.3.1

5.

While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it
(Figure 3).

6.

Use pieces of tape to secure the Carriage Cable (silver) that was disconnected in step 5
so that it does not get separated from the pulley of the IIT Carriage (Figure 4).

1 Disconnect the Carriage Cable.

A Secure the Carriage Cable with tape

2 Remove the Cable Spring.

1 Pulley

3 Remove the Carriage Cable from the pulley.


4 Remove the Carriage Cable from the guide.

Figure 4
Figure 3

Repairs and Adjustments

REP 10.3.1

June, 2008
4-100

Reissue
WorkCentre 5016, 5020

7.

While maintaining tension on the Carriage Cable (black) at the front right side, disconnect
it (Figure 5).

8.

Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7
so that it does not get separated from the pulley of the IIT Carriage (Figure 6).

1 Disconnect the Carriage Cable (black).

A Pulley

2 Remove the Carriage Cable (black) from the guide.

1 Secure the Carriage Cable with tape

3 Remove the Carriage Cable (black) from the guide.

Figure 6
Figure 5

Reissue
WorkCentre 5016, 5020

June, 2008
4-101

Repairs and Adjustments

REP 10.3.1

9.

While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it
(Figure 7).

10. Use tape to secure the Carriage Cable (black) that was disconnected in step 9 so that it
does not get separated from the Cable Supply Drum (Figure 8).

1 Remove the Cable Spring.

1 Secure the Carriage Cable with tape.

2 Disconnect the Carriage Cable.


3 Remove the Carriage Cable from the pulley.

Figure 8
Figure 7

Repairs and Adjustments

REP 10.3.1

June, 2008
4-102

Reissue
WorkCentre 5016, 5020

11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect
it (Figure 9).

12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it
does not get separated from the Cable Supply Drum (Figure 10).

1 Disconnect the Carriage Cable.

1 Secure the Carriage Cable with tape.

Figure 9

Reissue
WorkCentre 5016, 5020

Figure 10

June, 2008
4-103

Repairs and Adjustments

REP 10.3.1

13. Turn the left side of the IIT Carriage face up.

Replacement

14. Disconnect the Flexible Print Cable connectors (2) (Figure 11).

1.

To install, do the removal steps in reverse order.

2.

Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow
(Figure 12).
A Rail Contact

Figure 11

Figure 12

Repairs and Adjustments

REP 10.3.1

June, 2008
4-104

Reissue
WorkCentre 5016, 5020

3.

Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown
(Figure 13).

REP 10.3.2 Flexible Print Cable (SCC)


Parts List on PL 10.3
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

2.

Remove the IIT Upper Cover (REP 10.2.1).

3.

Remove the IIT Carriage (REP 10.3.1).

4.

Remove the Core Clip (Figure 1).


1 Remove the Core Clip.

Figure 13
Figure 1 Removing the Core Clip

Reissue
WorkCentre 5016, 5020

June, 2008
4-105

Repairs and Adjustments

REP 10.3.1, REP 10.3.2

5.

Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 2).

6.

Remove the Flexible Print Cable (Figure 3).

1 Disconnect the Flexible Print Cables (2).

1 Peel off the pieces of tape to remove the Flexible Print Cable.

2 Remove the Cores (2).

2 Slide the Flexible Print Cable through the hole in the IIT Frame.

Figure 2

Figure 3

Replacement
1.

Repairs and Adjustments

REP 10.3.2

June, 2008
4-106

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

REP 10.6.1 Exposure Lamp

4.

Disconnect the connector (Figure 2).


1 Release the wire harness from the clamp.

Parts List on PL 10.6


Removal

2 Disconnect the connector.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

2.

Remove the IIT Upper Cover (REP 10.2.1).

3.

Remove the Inverter PWB Bracket 2 (Figure 1).


1 Remove the screw.
2 Remove the Inverter PWB Bracket 2.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-107

Repairs and Adjustments

REP 10.6.1

5.

Remove the Exposure Lamp (Figure 3).

REP 10.7.1 Carriage Cable and Drum

1 Remove the screw.

Parts List on PL 10.7


Removal

2 Remove the Exposure Lamp from the Lamp Holder.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

2.

Remove the IIT Upper Cover (REP 10.2.1).

3.

Remove the IIT Carriage (REP 10.3.1).

4.

Turn the IIT Carriage upside down.

Figure 3

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 10.6.1, REP 10.7.1

June, 2008
4-108

Reissue
WorkCentre 5016, 5020

5.

Remove the Carriage Cables (black and silver) (Figure 1).

Replacement

1 Peel off the pieces of tape to remove the Carriage Cables.

1.

To install, do the removal steps in reverse order.

2.

Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure 2).

Figure 1
Figure 2

Reissue
WorkCentre 5016, 5020

June, 2008
4-109

Repairs and Adjustments

REP 10.7.1

3.

Wind the Carriage Cables around the Drum and secure them with tape (Figure 3).

4.

Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding
Schematic (Figure 5).

5.

Secure the Cables with pieces of tape so that they do not become loose (see Figure 1).

Figure 3
Figure 4

Repairs and Adjustments

REP 10.7.1

June, 2008
4-110

Reissue
WorkCentre 5016, 5020

REP 10.7.2 Inverter PWB


Parts List on PL 10.7
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

2.

Remove the IIT Upper Cover (REP 10.2.1).

3.

Remove the Inverter PWB Bracket 2 (Figure 1).


1 Remove the screw.
2 Remove the Inverter PWB Bracket 2.

Figure 5 Cable Winding Schematic

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-111

Repairs and Adjustments

REP 10.7.1, REP 10.7.2

4.

Disconnect the connector (Figure 2).

5.

Remove the Inverter PWB Bracket 1 (Figure 3).

1 Release the wire harness from the clamp.

1 Remove the screw.

2 Disconnect the connectors (2).

2 Remove the Inverter PWB Bracket 1.

Figure 2

Repairs and Adjustments

REP 10.7.2

Figure 3

June, 2008
4-112

Reissue
WorkCentre 5016, 5020

6.

Remove the Inverter PWB (Figure 4).


1 Remove the Tapping Screw.
2 Remove the Inverter PWB.

Figure 4

Replacement
1.

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

June, 2008
4-113

Repairs and Adjustments

REP 10.7.2

Repairs and Adjustments

REP 10.7.2

June, 2008
4-114

Reissue
WorkCentre 5016, 5020

REP 11.1.1 Tray 2

REP 11.1.2 Single Tray Module (Separation from IOT)

Parts List on PL 11.1


Removal

Parts List on PL 11.1


Removal
WARNING

WARNING

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING

1.

Remove all paper from Tray 2.

2.

Pull out Tray 2.

The IOT is heavy. Do this procedure with 2 persons.

3.

Lift the front side of Tray 2 and remove the tray (Figure 1).

1.

Disconnect the connector. (Figure 1).


1 Disconnect the connector.
2 Pull out the cable clamp.

Figure 1

Replacement

Figure 1

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

June, 2008
4-115

Repairs and Adjustments

REP 11.1.1, REP 11.1.2

2.

Remove the Countersunk Head Screws at the rear (Figure 2).

3.

1 Remove the Countersunk Head Screws (2).

Remove the Countersunk Head Screws at the front (Figure 3).


1 Pull out Tray 1.
2 Remove the Countersunk Head Screws (2).

Figure 2
Figure 3

Repairs and Adjustments

REP 11.1.2

June, 2008
4-116

Reissue
WorkCentre 5016, 5020

4.

Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure 4).

REP 11.4.1 Tray 2 Feed Roll


Parts List on PL 11.4
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove Tray 2 (REP 11.1.1).

2.

Remove the Feed Shaft (Figure 1).


1 Remove the KL-Clip.
2 Remove the bearing.
3 Slide the Feed Shaft towards the rear to remove it.

Figure 4

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-117

Repairs and Adjustments

REP 11.1.2, REP 11.4.1

3.

Remove the Tray 2 Feed Roll (Figure 2).

Replacement

1 Remove the KL-Clip.

1.

To install, do the removal steps in reverse order.

2 Remove the Tray 2 Feed Roll.

2.

When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in
the Tray 2 Feed Roll (Figure 3).

Figure 2
Figure 3

Repairs and Adjustments

REP 11.4.1

June, 2008
4-118

Reissue
WorkCentre 5016, 5020

REP 11.4.2 Tray 2 Retard Roll

3.

Remove the Tray 2 Retard Roll Housing (Figure 2).


1 Release the hooks (2).

Parts List on PL 11.4


Removal

2 Remove the Tray 2 Retard Roll Housing from the tabs (2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove Tray 2 (REP 11.1.1).

2.

Remove the Tray 2 Feeder (Figure 1).


1 Remove the Tapping Screws (4).
2 Remove the Tray 2 Feeder.

Figure 2

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-119

Repairs and Adjustments

REP 11.4.2

4.

Remove the Retard Shaft (Figure 3).

5.

1 Remove the Retard Shaft.

1 Release the tab to remove the Tray 2 Retard Roll.

Figure 3

Repairs and Adjustments

REP 11.4.2

Remove the Tray 2 Retard Roll (Figure 4).

Figure 4

June, 2008
4-120

Reissue
WorkCentre 5016, 5020

Replacement

3.

1.

To install, do the removal steps in reverse order.

2.

When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the
Tray 2 Retard Roll (Figure 5).

WorkCentre 5016, 5020

A Holder Arm
B Tray 2 Retard Roll

Figure 6

Figure 5

Reissue

When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises
when the Holder Arm is pressed (Figure 6).

June, 2008
4-121

Repairs and Adjustments

REP 11.4.2

REP 11.5.1 STM Feed Sensor

Replacement

Parts List on PL 11.5


Removal

1.

To install, do the removal steps in reverse order.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the IOT from the Single Tray Module (REP 11.1.2).

2.

Remove Tray 2 (REP 11.1.1).

3.

Open Access Cover 2.

4.

Remove the STM Feed Sensor (Figure 1).


1 Pull out the cable clamp.
2 Disconnect the connector.
3 Release the tabs, and remove the STM Feed Sensor.

Figure 1

Repairs and Adjustments

REP 11.5.1

June, 2008
4-122

Reissue
WorkCentre 5016, 5020

REP 11.5.2 STM PWB (SCC)

Replacement

Parts List on PL 11.5


Removal

1.

To install, do the removal steps in reverse order.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the STM Rear Cover (PL 11.5).

2.

Remove the STM PWB (Figure 1).


1 Disconnect the connectors (3).
2 Remove the screws (2).
3 Remove the STM PWB.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-123

Repairs and Adjustments

REP 11.5.2

REP 11.6.1 STM Feed Clutch

3.

Remove the STM Feed Clutch (Figure 2).


1 Release the wire harness from the clamp.

Parts List on PL 11.6


Removal

2 Disconnect the connector.


3 Remove the screws (2).

WARNING

4 Release the tab on the gear, and remove the gear together with the STM Feed Clutch.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the STM Rear Cover (PL 11.5).

2.

Remove the gears (Figure 1).

5 Slide the wire harness through the hole.

1 Remove the E-rings.


2 Release the tabs.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Repairs and Adjustments

REP 11.6.1

June, 2008
4-124

Reissue
WorkCentre 5016, 5020

REP 11.6.2 STM Feed Motor

3.

Remove the STM Feed Motor (Figure 2).


1 Release the wire harness from the clamp.

Parts List on PL 11.6


Removal

2 Disconnect the connector.


3 Remove the screws (4).

WARNING

4 Remove the STM Feed Motor.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the STM Rear Cover (PL 11.5).

2.

Remove the gears (Figure 1).


1 Release the tab, and remove the gear.
2 Release the tab, and remove the gear.

Figure 2

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1

Reissue
WorkCentre 5016, 5020

June, 2008
4-125

Repairs and Adjustments

REP 11.6.2

REP 11.7.1 STM No Paper Sensor


Parts List on PL 11.7
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove Tray 1.

2.

Remove Tray 2 (REP 11.1.1).

3.

Remove the STM No Paper Sensor (Figure 1).


1 Disconnect the connector.
2 Release the tabs, and remove the STM No Paper Sensor.

Figure 1

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 11.7.1

June, 2008
4-126

Reissue
WorkCentre 5016, 5020

REP 13.1.1 ADF Assembly

3.

Remove the Screws (Figure 2).


1.

Parts List on PL 13.1


Removal

Remove the Screws (2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.2).

2.

Disconnect the Connector (Figure 1).


1.

Disconnect the Connector.

2.

Remove the Cable Band.

Figure 2 (j0hu41302)

Figure 1 (johu41301)

Reissue
WorkCentre 5016, 5020

June, 2008
4-127

Repairs and Adjustments

REP 13.1.1

2.

Remove the ADF (Figure 3).

REP 13.1.2 ADF/DADF Platen Cushion

1.

Parts List on PL 13.1


Removal

Remove the ADF.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Platen Cushion ([Figure 1]).


1.

Remove the Platen Cushion.

Figure 3 (j0hu41303)

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1 (j0hu41304)

Repairs and Adjustments

REP 13.1.1, REP 13.1.2

June, 2008
4-128

Reissue
WorkCentre 5016, 5020

Replacement
1.

Paste the Platen Cushion ([Figure 2]).


1.

Place the Platen Cushion on the Platen Glass.

2.

Adjust the Platen Glass for the correct gap between it and the Registration Guide.

3.

Slowly lower the ADF/DADF and press it onto the Platen Cushion.

Figure 2 (j0hu41305)

Reissue
WorkCentre 5016, 5020

June, 2008
4-129

Repairs and Adjustments

REP 13.1.2

REP 13.2.1 Document Tray Assembly (ADF)

4.

Parts List on PL 13.2


Removal

Remove the Support Bracket (Figure 2) .


i.

Release the Wire Harness from the Clamp.

ii.

Remove the Tapping Screw.

iii.

Remove the Tapping Screw.

WARNING

iv.

Remove the Ground Wire.

To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

v.

Remove the Support Bracket.

1.

Remove the following parts:

Front Cover (REP 13.2.3)

Rear Cover (REP 13.2.4)

2.

Open the Top Cover.

3.

Remove the Tapping Screw (Figure 1) .


i.

Remove the Screw.

Figure 2 (j0hu41307)

Figure 1 (j0hu41306)

Repairs and Adjustments

REP 13.2.1

June, 2008
4-130

Reissue
WorkCentre 5016, 5020

5.

Disconnect the Connector (Figure 3) .


i.

Disconnect the Connector.

ii.

Remove the Cable Tie.

6.

Remove the Ground Wires (Figure 4) .


i.

Remove the Screw to remove the Ground Wires (2).

Figure 4 (j0hu41309)
Figure 3 (j0hu41308)

Reissue
WorkCentre 5016, 5020

June, 2008
4-131

Repairs and Adjustments

REP 13.2.1

7.

Remove the Document Tray Assembly (Figure 5) .

REP 13.2.2 ADF Feeder Assembly

1.

Parts List on PL 13.2


Removal

Remove the Document Tray Assembly.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following covers.

Front Cover (REP 13.2.3)

Rear Cover (REP 13.2.4)

2.

Open the Top Cover.

3.

Remove the Document Tray Assembly (REP 13.2.1).

Figure 5 (j0hu41310)

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 13.2.1, REP 13.2.2

June, 2008
4-132

Reissue
WorkCentre 5016, 5020

4.

Remove the Rear Blind Cover (Figure 1).

3.

Disconnect the ADF PWB Connectors ([Figure 2]):

1.

Remove the Tapping Screw.

CN2

2.

Remove the Rear Blind Cover.

CN3
CN5
NOTE: The configuration of the ADF PWB on the WorkCentre 5020 (DADF/Network) is slightly different, but the Connector reference numbers are the same.
i.

Disconnect the Connectors (3).

Figure 1 (j0hu41311)

Figure 2 (j0hu41312)

Reissue
WorkCentre 5016, 5020

June, 2008
4-133

Repairs and Adjustments

REP 13.2.2

4.

Remove the Screws at the front ([Figure 3]).

3.

Remove the Tapping Screw.

1.

Remove the Screw (short).

1.

2.

Remove the Screw (long).

2.

Remove the Screws at the rear ([Figure 4]).


Remove the Screw (long).

3.

Remove the Tapping Screw to remove the Ground Wire.


NOTE: There is no Ground Wire on the WorkCentre 5020 (DADF/Network).

Figure 3 (j0hu41313)

Figure 4 (j0hu41314)

Repairs and Adjustments

REP 13.2.2

June, 2008
4-134

Reissue
WorkCentre 5016, 5020

4.

Remove the ADF Feeder Assembly ([Figure 5]).

REP 13.2.3 Front Cover

1.

Parts List on PL 13.2


Removal

Remove the ADF Feeder Assembly.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Front Cover while pressing the sections indicated by the arrows ([Figure 1]).
1.

Remove the Screw.

2.

Remove the Tapping Screws (3).

3.

Remove the Front Cover.

Figure 5 (j0hu41315)

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1 (j0hu41316)

Reissue
WorkCentre 5016, 5020

June, 2008
4-135

Repairs and Adjustments

REP 13.2.2, REP 13.2.3

Replacement

REP 13.2.4 Rear Cover

1.

Parts List on PL 13.2


Removal

To install, do the removal steps in reverse order.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover while pressing the sections indicated by the arrow ([Figure 1]).
1.

Remove the Screw.

2.

Remove the Tapping Screws (2).

3.

Remove the Rear Cover.

Figure 1 (j0hu41317)

Repairs and Adjustments

REP 13.2.3, REP 13.2.4

June, 2008
4-136

Reissue
WorkCentre 5016, 5020

Replacement

REP 13.2.5 DADF Eject Roller Solenoid

1.

Parts List on PL 13.7


Removal

To install, do the removal steps in reverse order.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Front Cover. (REP 13.2.3)

2.

Remove the Eject Roller Solenoid. (Figure 1)


a.

Disconnect the connector.

b.

Remove the screws (2).

c.

Remove the wire from the harness clamp.

d.

Remove the Solenoid.

Disconnect the connector

Remove wire clamp

Remove the screws


(2)

Remove the
Solenoid

Figure 1 Removing the Eject Roller Solenoid

Replacement

Reissue
WorkCentre 5016, 5020

1.

Install the DADF Eject Roller Solenoid and ensure that the Solenoid linkage is properly
install into the Eject Roller control arm.

2.

Perform the remainder of the replacement procedure in reverse order of the removal procedure.

June, 2008
4-137

Repairs and Adjustments

REP 13.2.4, REP 13.2.5

REP 13.2.6 DADF Assembly

3.

Remove the Screws (Figure 2).


1.

Parts List on PL 13.1


Removal

Remove the Screws (2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 9.2.2).

2.

If you have a WorkCentre 5020 (DADF/Network), you must remove the EMI Cover (10
Screws) and then remove the Cable Band from the EMI Cover (REP 8.1.3)

3.

Disconnect the Connector (Figure 1).


1.

Disconnect the Connectors (2).

2.

Remove the DADF Cable.


Disconnect the connectors (2)

Figure 2 (j0hu41302)
Figure 1 Disconnecting the DADF Cable

Repairs and Adjustments

REP 13.2.6

June, 2008
4-138

Reissue
WorkCentre 5016, 5020

2.

Remove the DADF (Figure 3).

REP 13.2.7 Document Tray Assembly (DADF)

1.

Parts List on PL 13.2


Removal

Remove the DADF.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following parts:

Front Cover (REP 13.2.3)

Rear Cover (REP 13.2.4)

2.

Open the Top Cover.

3.

Loosen the Tapping Screw (Figure 1).


a.

Loosen the Screw.

Figure 3 (j0hu41303)
Loosen the screw
(1)

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1 Loosening the screw


4.

Reissue
WorkCentre 5016, 5020

June, 2008
4-139

Remove the Support Bracket (Figure 2).


i.

Release the Wire Harness from the Clamp.

ii.

Remove the Tapping Screw.

iii.

Remove the Tapping Screw.

iv.

Remove the Ground Wire.

v.

Remove the Support Bracket.

Repairs and Adjustments

REP 13.2.6, REP 13.2.7

5.

Disconnect the Connector (Figure 3).


i.

Disconnect the Connector.

ii.

Remove the Cable Tie.

Disconnect the connector

Remove cable tie

Figure 3 Disconnecting the connecgor

Figure 2 (j0hu41307)

Repairs and Adjustments

REP 13.2.7

June, 2008
4-140

Reissue
WorkCentre 5016, 5020

6.

Remove the Ground Wires (Figure 4).


i.

7.

Remove the Screw to remove the Ground Wires (2).

Remove the Document Tray Assembly (Figure 5).


1.

Remove the Document Tray Assembly.

Figure 4 (j0hu41309)

Figure 5 (j0hu41310)

Replacement
1.

Reissue
WorkCentre 5016, 5020

June, 2008
4-141

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 13.2.7

REP 13.2.8 DADF Feeder Assembly

4.

Parts List on PL 13.4


Removal

Remove the Rear Blind Cover (Figure 1).


i.

Remove the Tapping Screw.

ii.

Remove the Rear Blind Cover.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the following covers.

Front Cover (REP 13.2.3)

Rear Cover (REP 13.2.4)

2.

Open the Top Cover.

3.

Remove the Document Tray Assembly (REP 13.2.7).

Figure 1 (j0hu41311)

Repairs and Adjustments

REP 13.2.8

June, 2008
4-142

Reissue
WorkCentre 5016, 5020

5.

Disconnect the ADF PWB Connectors (Figure 2):


CN2

CN3

Remove
the Solenoid
Bracket

CN5
CN7
i.

Disconnect the Connectors (4).

Disconnect the connector

Remove the screws (3)

Figure 3 Removing the Eject Roller Solenoid Bracket


7.

Remove the Screws at the front ([Figure 3]).


i.

Remove the Screw (short).

ii.

Remove the Screw (long).

Disconnect the connectors


Figure 2 Disconnect the connectors (4)
6.

Remove the DADF Eject Roller Solenoid.


a.

Disconnect the connector.

b.

Remove the screws (3).

c.

Remove the Eject Roller Solenoid.

Reissue
WorkCentre 5016, 5020

June, 2008
4-143

Repairs and Adjustments

REP 13.2.8

8.

Remove the Tapping Screw.


i.

Remove the Screws at the rear ([Figure 4]).

ii.

Remove the Screw (long).

iii.

Remove the Tapping Screw to remove the Ground Wire.

Figure 4 (j0hu41313)

Figure 5 (j0hu41314)

Repairs and Adjustments

REP 13.2.8

June, 2008
4-144

Reissue
WorkCentre 5016, 5020

9.

Remove the ADF Feeder Assembly ([Figure 5]).

REP 13.3.1 ADF Control PWB

1.

Parts List on PL 13.3


Removal

Remove the ADF Feeder Assembly.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 10.2.1).

2.

Raise the Document Tray Assembly in the direction of the arrow ([Figure 1]).
1.

Raise the Document Tray Assembly in the direction of the arrow.

Figure 6 (j0hu41315)

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1 (j0hu41339)

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June, 2008
4-145

Repairs and Adjustments

REP 13.2.8, REP 13.3.1

2.

Disconnect the PWB Connectors ([Figure 2]).


1.

2.

Disconnect the PWB Connectors (5).

Remove the ADF Control PWB ([Figure 3]).


1.

Remove the Screws (2).

2.

Remove the Tapping Screw.

3.

Remove the Tapping Screw to remove the Ground Wire.

4.

Remove the ADF Control PWB.

Figure 2 (j0hu41318)

Figure 3 (j0hu41319)

Replacement
1.

Repairs and Adjustments

REP 13.3.1

June, 2008
4-146

To install, do the removal steps in reverse order.

Reissue
WorkCentre 5016, 5020

REP 13.3.2 Left Counter Balance (SCC)


Parts List on PL 13.3
Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The ADF must be removed. There is danger when removing a Counter Balance that is in
closed state because the compressed spring may get released suddenly.
1.

Remove the ADF (REP 13.1.1).

2.

Remove the Rear Cover (REP 13.2.4).

3.

Open the Top Cover.

4.

Remove the Film Cover (Figure 1).


1.

Remove the Film Cover.

Figure 1 (j0hu41320)

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WorkCentre 5016, 5020

June, 2008
4-147

Repairs and Adjustments

REP 13.3.2

2.

Remove the Left Counter Balance (Figure 2).

REP 13.3.3 Right Counter Balance (SCC)

1.

Remove the Tapping Screws (4).

2.

Remove the Left Counter Balance.

Parts List on PL 13.3


Removal
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

WARNING
The ADF/DADF must be removed. There is danger when removing a Counter Balance
that is in closed state because the compressed spring may get released suddenly.
1.

Remove the ADF/DADF (REP 13.1.1).

2.

Remove the Rear Cover (PL 13.2).

Figure 2 (j0hu41321)

Replacement
1.

To install, do the removal steps in reverse order.

Repairs and Adjustments

REP 13.3.2, REP 13.3.3

June, 2008
4-148

Reissue
WorkCentre 5016, 5020

3.

Remove the Film Cover (Figure 1).


1.

2.

Remove the Film Cover.

Remove the screws that secure the Right Counter Balance (Figure 2).
1.

Use the marking tool and make a marking line.

2.

Remove the screws (4).

3.

Remove the Right Counter Balance.

Figure 1 (j0hu41322)
Figure 2 (j0hu41323)

Replacement

Reissue
WorkCentre 5016, 5020

1.

To install, do the removal steps in reverse order.

2.

Check the ADF/DADF Positional Adjustment (ADJ 13.1.1).

June, 2008
4-149

Repairs and Adjustments

REP 13.3.3

REP 13.3.4 DADF PWB

3.

Disconnect the PWB Connectors (Figure 2).


1.

Parts List on PL 13.3


Removal

Disconnect the PWB Connectors (5).

Disconnect the
connectors

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Remove the Rear Cover (REP 10.2.1).

2.

Raise the Document Tray Assembly in the direction of the arrow (Figure 1).
i.

Raise the Document Tray Assembly in the direction of the arrow.

Disconnect the
connectors
Figure 2 (j0hu41318)

Figure 1 (j0hu41339)

Repairs and Adjustments

REP 13.3.4

June, 2008
4-150

Reissue
WorkCentre 5016, 5020

2.

Remove the DADF Control PWB (Figure 3).

REP 13.4.1 Top Cover

1.

Remove the Screws (2).

2.

Remove the Tapping Screw.

Parts List on PL 13.4


Removal

3.

Remove the Tapping Screw to remove the Ground Wire.

4.

Remove the DADF Control PWB.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

1
Remove screws
(2)

Remove the PWB

Remove the screw (1)

Remove the screw


(1)

1.

Open the Upper Feeder Assembly.

2.

Remove the Top Cover (Figure 1).


1.

Remove the Tapping Screws (2).

2.

Release the Hooks (2).

3.

Push in the Hooks (3).

4.

Remove the Top Cover.

Figure 3 Removing the DADF Control PWB

Replacement
1.

To install, do the removal steps in reverse order.

Figure 1 (j0hu41324)

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WorkCentre 5016, 5020

June, 2008
4-151

Repairs and Adjustments

REP 13.3.4, REP 13.4.1

Replacement

REP 13.8.1 Retard Roll

1.

Parts List on PL 13.8


Removal

To install, do the removal steps in reverse order.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Top Cover.

2.

Open the Retard Roll Assembly (Figure 1).


1.

Open the Retard Roll Assembly.

Figure 1 (j0hu41325)

Repairs and Adjustments

REP 13.4.1, REP 13.8.1

June, 2008
4-152

Reissue
WorkCentre 5016, 5020

2.

Remove the Plate (Figure 2).

3.

a.

Remove the Tapping Screws (2).

b.

Remove the Plate.

Remove the Retard Roll together with the Bearings (Figure 3).
1.

Remove the Retard Roll.

Figure 3 (j0hu41327)
Figure 2 (j0hu41326)

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WorkCentre 5016, 5020

June, 2008
4-153

Repairs and Adjustments

REP 13.8.1

2.

Remove the Retard Roll (Figure 4).

REP 13.9.1 Pickup Roll, Feed Roll

1.

Parts List on PL 13.9


Removal

Remove the Bearings (2).

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.

Open the Upper Feeder Assembly.

2.

Remove the Top Cover (REP 13.4.1).

3.

Remove the Sensor Holder (Figure 1).


1.

Remove the Tapping Screw.

2.

Remove the Sensor Holder.

Figure 4 (j0hu41328)

Replacement
1.

To install, do the removal steps in reverse order.

2.

After a replacement, enter the Diagnostic Mode How to Enter the Diagnostic Mode and
clear the simplex and duplex feed counters.

Figure 1 (j0hu41329)

Repairs and Adjustments

REP 13.8.1, REP 13.9.1

June, 2008
4-154

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3.

Remove the E-Clip and the Bearing.

4.

Remove the Feed Roll Assembly (Figure 3).

a.

Remove the Spring (Figure 2).

1.

Move the Shaft.

b.

Remove the E-Clips (2).

2.

Remove the Feed Roll Assembly.

c.

Remove the Spring.

Figure 3 (j0hu41331)
Figure 2 (j0hu41330)

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WorkCentre 5016, 5020

June, 2008
4-155

Repairs and Adjustments

REP 13.9.1

3.

Remove the Feed Roll (Figure 4).

4.

Remove the Pickup Roll (Figure 5).

1.

Remove the E-Clip.

a.

Remove the Bearing.

2.

Remove the Shaft.

b.

Remove the Pickup Roll.

3.

Remove the Feed Roll.

Figure 5 (j0hu41333)
Figure 4 (j0hu41332)

Replacement
1.

To install, do the removal steps in reverse order.

2.

After a replacement, enter the Diagnostic Mode and clear the simplex and duplex feed
counters.

Repairs and Adjustments

REP 13.9.1

June, 2008
4-156

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WorkCentre 5016, 5020

ADJ 8.1.1 Edge Erase Adjustment

ADJ 8.1.2 Controller Firmware Version Upgrade

Purpose

Purpose

To set the right amount of edge erase at the lead edge and trail edge, as well as at both sides
(left/right) of the image.

To upgrade the version of the Controller.

Check
NOTE: Do the IOT Lead Edge/Side Edge Registration adjustment first.

Check the current version:

Check
1.

Specify a tray that contains paper, leave the platen cover open, and make a completely
black copy by not putting any document on the glass.

2.

Check that the white portion at the lead edge, trail edge, and both sides of the copy are all
2mm wide.

Adjustment
1.

Enter the Diagnostic Mode and adjust the following NVM. Increasing the value will
increase the amount of edge erase.
Table 1

Chain Func

Name

Min

Initial

Max

Step

Normal Side Edge Erase Adjustment

16

32

0.254mm

59

60

Normal Lead Edge Erase Adjustment

16

32

0.145mm

63

Normal Trail Edge Erase Adjustment

16

32

0.145mm

Reissue
WorkCentre 5016, 5020

Enter the Diagnostic Mode and check the Controller Firmware version xxx using Chain-Function [29-50].

Adjustment
[USB Connection]
1.

Download the Firmware from our home page.

2.

Decompress the Firmware.

3.

Connect the PC to the USB connector at the Right Cover.

4.

Turn the power ON, and the Add USB Device window will appear on the PC. Click the
[Cancel] button when the New Hardware Detected Wizard window is displayed.

5.

Double-click the executable file of the decompressed Firmware to run it.

6.

The [Firmware Update Tool (Printer Model And File Selection)] is displayed. Select the
machine model and the downloaded Firmware file, and then click [Next].

7.

The [Firmware Update Tool (Communication Interface Selection)] is displayed. Select


[USB Port] and click [Next].

8.

The [Firmware Update Tool (Updating...)] window is displayed indicating the data transfer
in progress. Once the upgrade is completed, the [Firmware Update Tool (Result)] window
is displayed. Click the [Finish] button.

June, 2008
4-157

Repairs and Adjustments

ADJ 8.1.1, ADJ 8.1.2

ADJ 10.3.1 IIT Lead Edge/Side Edge Registration

3.

Purpose

Check that the measured values for lead edge (A) and side edge (B) meet the specifications of the corresponding mode.

To obtain the home position in the IIT lead edge (slow scan)/IIT side edge (fast scan) direction.

Check
1.

Set the Test Pattern 499T247 (A3) on the platen, so that there is no gap between it and
the Rear Registration Guide. Make 3 copies using 100% R/E and A3 SEF paper.

2.

Measure the lead edge and side edge of the 3rd copy (Figure 1).

Table 1 Specification
Item

Simplex

MSI

Lead edge (A)

10 1.6mm

10 2.2mm

Side edge (B)

5 2.1mm

5 3.0mm

Lead edge: part A in the figure

Adjustment

Side edge: part B in the figure

1.

Enter the Diagnostic Mode, and use the following Chain Functions to perform adjustments
until the measured values for lead edge (A) and side edge (B) registration are within the
specifications.
When the measured value is short, reduce the setting value.
When the measured value is long, increase the setting value.
Table 2

Chain Func

Sub
Name
System

Value

Initial
Max. Value

1 Count

Min.

20

PH

REGI ADJUSTMENT - ALL

60

30

0.146mm

20

41

PH

TRAY 1 for Normal LEAD REGI 0


ADJ

60

30

0.146mm

20

42

PH

TRAY 2 for Normal LEAD REGI 0


ADJ

60

30

0.146mm

20

43

PH

MSI for Normal LEAD REGI


ADJ

60

30

0.146mm

20

ROS

ALL TRAY - LASER SIDE REGI 1


ADJUSTMENT

99

50

0.254mm

21

ROS

TRAY 1 - LASER SIDE REGI


ADJUSTMENT

99

50

0.254mm

22

ROS

TRAY 2 - LASER SIDE REGI


ADJUSTMENT

99

50

0.254mm

26

ROS

MSI - LASER SIDE REGI


ADJUSTMENT

99

50

0.254mm

2.

After the adjustment, again set the Test Pattern 499T247 (A3) on the platen so that there
is no gap between it and the Rear Registration Guide. Make a copy using 100% R/E and
A3 SEF paper.

3.

Repeat the procedure until the measured values for lead edge (A) and side edge (B) are
within the specifications.

Figure 1 IIT Lead Edge/Side Edge Registration

Repairs and Adjustments

ADJ 10.3.1

June, 2008
4-158

Reissue
WorkCentre 5016, 5020

ADJ 11.1.1 Carriage Assembly Alignment (Parallelism)


Purpose

To align the Carriage Assembly with the IIT Upper Cover.

To prevent optical image skew in Platen Glass Mode.

WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.

Adjustment
1.

2.

Remove the following parts:

Platen Cover (PL 10.1)

Control Panel (REP 8.3.1)

IIT Upper Cover (REP 10.2.1)

Adjust until the Carriage Assembly and the IIT Under Cover are parallel (Figure 1).
1 Loosen the Stop Screw.
2 Move the Carriage Assembly all the way to the right.
3 Turn the Adjustment Screw to adjust.
4 Tighten the Stop Screw.
Reference: Turning the Adjustment Screw counterclockwise moves the front of the Carriage Assembly to the left.

Figure 1 Carriage Assembly Alignment (Parallelism)

Reissue
WorkCentre 5016, 5020

3.

Return the machine to its original state, and make a copy in Platen Mode.

4.

Check for optical skew, and repeat from step 1 as needed.

June, 2008
4-159

Repairs and Adjustments

ADJ 11.1.1

ADJ 13.1.1 ADF/DADF Positional Adjustment

Result when the ADF/DADF is moved in direction A (Figure 2):

Purpose
To correct the alignment of the ADF/DADF and correct the movement of the document.

Adjustment
1.

Remove the ADF/DADF Rear Cover (PL 13.2).

2.

Change the position of the Right Counter Balance to adjust the skew amount (Figure 1).
1.

Loosen the Screws (4).

2.

Move the DADF/ADF in direction of A or B.

3.

Tighten the Screws (4).

Figure 2 ADF Adjustment - Direction A (j0hu41335)

Figure 1 ADF Adjustment - 1 (j0hu41334)

Repairs and Adjustments

ADJ 13.1.1

June, 2008
4-160

Reissue
WorkCentre 5016, 5020

Result when the ADF/DADF is moved in direction B (Figure 3):

Figure 3 ADF Adjustment - Direction B (j0hu41336)

Reissue
WorkCentre 5016, 5020

June, 2008
4-161

Repairs and Adjustments

ADJ 13.1.1

Repairs and Adjustments

ADJ 13.1.1

June, 2008
4-162

Reissue
WorkCentre 5016, 5020

5 Parts List
Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................

PL 8.4 Control Panel Component....................................................................................


5-3
5-4
5-5

Parts Lists
5-7

Paper Transport
PL 2.1 Tray 1...................................................................................................................
PL 2.2 Tray 1 Frame Accessory......................................................................................
PL 2.3 Tray 1 Components (1 OF 2) ...............................................................................
PL 2.4 Tray 1 Components ( 2 OF 2)..............................................................................
PL 2.5 Tray 1 Frame Components..................................................................................
PL 2.6 Tray 1 Frame Components (2 OF 2) ...................................................................
PL 2.7 No Paper Sensor Housing ...................................................................................
PL 2.8 Registration..........................................................................................................
PL 2.9 Registration Component ......................................................................................

5-8
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16

ROS
PL 3.1 ROS .....................................................................................................................

5-17

CRU
PL 4.1 Drum Cartridge ....................................................................................................
PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................
PL 4.3 Transfer ...............................................................................................................
PL 4.4 Transfer Corotron Housing Component...............................................................

5-22

Exit Transport
PL 6.1 Exit Transport ......................................................................................................
PL 6.2 Exit Transport Component (Simplex)...................................................................
PL 6.3 Exit Transport Component (Duplex) ....................................................................

5-23
5-24
5-25

Simplex / Duplex Module and Bypass Tray


PL 7.1 Simplex Module ...................................................................................................
PL 7.2 Left Hand Cover Assembly ..................................................................................
PL 7.3 Duplex Module Component (1 OF 2)...................................................................
PL 7.4 Duplex Module Component (2 OF 2)...................................................................
PL 7.5 Bypass Tray Accessory .......................................................................................
PL 7.6 Bypass Tray Component .....................................................................................

5-36
5-37

PL 10.1 IIT Accessory .....................................................................................................


PL 10.2 IIT Component (1 OF 2).....................................................................................
PL 10.3 IIT Component (2 OF 2).....................................................................................
PL 10.4 IIT Upper Cover Cover Component ...................................................................
PL 10.5 IIT Under Cover Component..............................................................................
PL 10.6 IIT Carriage Component ....................................................................................
PL 10.7 Center Plate Component ...................................................................................

5-38
5-39
5-40
5-41
5-42
5-43
5-44

Single Tray Module


PL 11.1 Single Tray Module ............................................................................................
PL 11.2 Tray 2 Component (1 OF 3)...............................................................................
PL 11.3 Tray 2 Component (2 OF 3)...............................................................................
PL 11.4 Tray 2 Component (3 OF 3)...............................................................................
PL 11.5 Single Tray Frame Component (1 OF 2) ...........................................................
PL 11.6 Single Tray Frame Component (2 OF 2) ...........................................................
PL 11.7 STM No Paper Sensor.......................................................................................

5-45
5-46
5-47
5-48
5-49
5-50
5-51

Stand
5-18
5-19
5-20
5-21

Fuser
PL 5.1 Fuser....................................................................................................................

Cover
PL 9.1 Front / Top Cover.................................................................................................
PL 9.2 Rear / Right Cover and NOHAD Fan ...................................................................

IIT

Drive
PL 1.1 IOT Motor.............................................................................................................

5-35

5-26
5-27
5-28
5-29
5-30
5-31

PL 12.1 Stand Component ..............................................................................................

5-52

ADF/DADF
PL 13.1 ADF/DADF Accessory .......................................................................................
PL 13.2 Component, Cover.............................................................................................
PL 13.3 Base Cover Component.....................................................................................
PL 13.4 Feeder Component ............................................................................................
PL 13.5 Lower Feeder Component .................................................................................
PL 13.6 Retard Roll Component .....................................................................................
PL 13.7 Lower Feeder Assembly ....................................................................................
PL 13.8 Retard Roll Assembly ........................................................................................
PL 13.9 Upper Feeder Assembly ....................................................................................
PL 13.10 Document Tray ................................................................................................

5-53
5-54
5-55
5-56
5-57
5-58
5-59
5-60
5-61
5-62

Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................

5-63
5-64

Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................
PL 8.2 HVPS, Interlock Switch, Duplex PWB .................................................................
PL 8.3 Control Panel Accessory .....................................................................................
Reissue
WorkCentre 5016, 5020

5-32
5-33
5-34

June, 2008
5-1

Parts Lists

Parts Lists

June, 2008
5-2

Reissue
WorkCentre 5016, 5020

Introduction

Table 1

Overview

Abbreviation

The Parts List section identifies all part numbers and the corresponding location of all spared
subsystem components.

R/E

Reduction/Enlargement

REF:

Refer to

SCSI

Small Computer Systems Interface

Organization

W/

With

Parts Lists

W/O

Without

Each item number in the part number listing corresponds to an item number in the related
illustration. All the parts in a given subsystem of the machine will be located in the same
illustration or in a series of associated illustrations.

Meaning

Table 2
Operating Companies

Electrical Connectors and Fasteners

Abbreviation

This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
in the machine. A part number listing of the connectors is included.

AO

Americas Operations

NASG - US

North American Solutions Group - US

Common Hardware

NASG Canada

North American Solutions Group Canada

XE

Xerox Europe

The common hardware is listed in alphabetical order by the letter or letters used to identify
each item in the part number listing and in the illustrations. Dimensions are in millimeters
unless otherwise identified.

Meaning

Symbology
Part Number Index

Symbology used in the Parts List section is identified in the Symbology section.

This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found.

Service Procedure Referencing


If a part or assembly has an associated repair or adjustment procedure, the procedure number
will be listed at the end of the part description in the parts lists e.g. (REP 5.1, ADJ 5.3)

Other Information
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide
information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation

Meaning

A3

297 x 594 Millimeters

A4

210 x 297 Millimeters

A5

148 x 210 Millimeters

AD

Auto Duplex

AWG

American Wire Gauge

EMI

Electro Magnetic Induction

GB

Giga Byte

KB

Kilo Byte

MB

Mega Byte

MM

Millimeters

MOD

Magneto Optical Drive

NOHAD

Noise Ozone Heat Air Dirt

PL

Parts List

P/O

Part of

Reissue
WorkCentre 5016, 5020

June, 2008
5-3

Parts Lists

Introduction

Subsystem Information
Use of the Term Assembly
The term assembly will be used for items in the part number listing that include other itemized
parts in the part number listing. When the word assembly is found in the part number listing,
there will be a corresponding item number on the illustrations followed by a bracket and a
listing of the contents of the assembly.

Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.

Tag
The notation W/Tag in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as W/Tag, install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.

Parts Lists

Subsystem Information

June, 2008
5-4

Reissue
WorkCentre 5016, 5020

Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed
by the tag number within the circle (Figure 1). Information on the modification is in the Change
Tag Index.

A Tag number within a circle having a shaded bar and pointing to an item number shows that
the configuration of the part shown is the configuration before the part was changed by the Tag
number within the circle (Figure 2).

Figure 2 Without Tag Symbol


Figure 1 With Tag Symbol

Reissue
WorkCentre 5016, 5020

June, 2008
5-5

Parts Lists

Symbology

A tag number within a circle with no apex shows that the entire drawing has been changed by
the tag number within the circle (Figure 3). Information on the modification is in the Change Tag
Index.

A tag number within a circle with no apex and having a shaded bar shows that the entire
drawing was the configuration before being changed by the tag number within the circle
(Figure 4).

Figure 3 Entire Drawing With Tag Symbol

Figure 4 Entire Drawing Without Tag Symbol

Parts Lists

Symbology

June, 2008
5-6

Reissue
WorkCentre 5016, 5020

Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................

PL 9.2 Rear / Right Cover and NOHAD Fan ...................................................................


5-3
5-4
5-5

Parts Lists
Drive
PL 1.1 IOT Motor.............................................................................................................

5-7

Paper Transport
PL 2.1 Tray 1...................................................................................................................
PL 2.2 Tray 1 Frame Accessory......................................................................................
PL 2.3 Tray 1 Components (1 OF 2) ...............................................................................
PL 2.4 Tray 1 Components ( 2 OF 2)..............................................................................
PL 2.5 Tray 1 Frame Components..................................................................................
PL 2.6 Tray 1 Frame Components (2 OF 2) ...................................................................
PL 2.7 No Paper Sensor Housing ...................................................................................
PL 2.8 Registration..........................................................................................................
PL 2.9 Registration Component ......................................................................................

5-8
5-9
5-10
5-11
5-12
5-13
5-14
5-15
5-16

5-18
5-19
5-20
5-21
5-22
5-23
5-24
5-25

Simplex / Duplex Module and Bypass Tray


PL 7.1 Simplex Module ...................................................................................................
PL 7.2 Left Hand Cover Assembly ..................................................................................
PL 7.3 Duplex Module Component (1 OF 2)...................................................................
PL 7.4 Duplex Module Component (2 OF 2)...................................................................
PL 7.5 Bypass Tray Accessory .......................................................................................
PL 7.6 Bypass Tray Component .....................................................................................

5-52

ADF/DADF

Exit Transport
PL 6.1 Exit Transport ......................................................................................................
PL 6.2 Exit Transport Component (Simplex)...................................................................
PL 6.3 Exit Transport Component (Duplex) ....................................................................

5-45
5-46
5-47
5-48
5-49
5-50
5-51

5-17

Fuser
PL 5.1 Fuser....................................................................................................................

5-38
5-39
5-40
5-41
5-42
5-43
5-44

Single Tray Module


PL 11.1 Single Tray Module ............................................................................................
PL 11.2 Tray 2 Component (1 OF 3)...............................................................................
PL 11.3 Tray 2 Component (2 OF 3)...............................................................................
PL 11.4 Tray 2 Component (3 OF 3)...............................................................................
PL 11.5 Single Tray Frame Component (1 OF 2) ...........................................................
PL 11.6 Single Tray Frame Component (2 OF 2) ...........................................................
PL 11.7 STM No Paper Sensor.......................................................................................
PL 12.1 Stand Component ..............................................................................................

CRU
PL 4.1 Drum Cartridge ....................................................................................................
PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................
PL 4.3 Transfer ...............................................................................................................
PL 4.4 Transfer Corotron Housing Component...............................................................

IIT
PL 10.1 IIT Accessory .....................................................................................................
PL 10.2 IIT Component (1 OF 2).....................................................................................
PL 10.3 IIT Component (2 OF 2).....................................................................................
PL 10.4 IIT Upper Cover Cover Component ...................................................................
PL 10.5 IIT Under Cover Component..............................................................................
PL 10.6 IIT Carriage Component ....................................................................................
PL 10.7 Center Plate Component ...................................................................................

Stand

ROS
PL 3.1 ROS .....................................................................................................................

5-37

PL 13.1 ADF/DADF Accessory .......................................................................................


PL 13.2 Component, Cover.............................................................................................
PL 13.3 Base Cover Component.....................................................................................
PL 13.4 Feeder Component ............................................................................................
PL 13.5 Lower Feeder Component .................................................................................
PL 13.6 Retard Roll Component .....................................................................................
PL 13.7 Lower Feeder Assembly ....................................................................................
PL 13.8 Retard Roll Assembly ........................................................................................
PL 13.9 Upper Feeder Assembly ....................................................................................
PL 13.10 Document Tray ................................................................................................

5-53
5-54
5-55
5-56
5-57
5-58
5-59
5-60
5-61
5-62

Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................

5-63
5-64

5-26
5-27
5-28
5-29
5-30
5-31

Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................
PL 8.2 HVPS, Interlock Switch, Duplex PWB .................................................................
PL 8.3 Control Panel Accessory .....................................................................................
PL 8.4 Control Panel Component ...................................................................................

5-32
5-33
5-34
5-35

Cover
PL 9.1 Front / Top Cover.................................................................................................

Reissue
WorkCentre 5016, 5020

5-36

June, 2008
5-1

Parts Lists

Parts Lists

June, 2008
5-2

Reissue
WorkCentre 5016, 5020

PL 1.1 IOT Motor


Item
1
2
3
4
5
6

Part

Description

007K94880
120E22470

IOT Motor (REP 1.1.1)


Push Tie
Gear Pulley (Not Spared)
Cover (Not Spared)
Belt (Not Spared)
Traceability Label (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-3

Parts Lists

PL 1.1

PL 2.1 Tray 1
Item
1
2
3
4

Part

Description

050K62940

Tray 1 Assembly
Tray Stopper (Not Spared)
Label (P/O Item 1)
Tray 1 (P/O Item 1)

Parts Lists

PL 2.1

June, 2008
5-4

Reissue
WorkCentre 5016, 5020

PL 2.2 Tray 1 Frame Accessory


Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14

Part

Description

848K01660
007K97780

007K97790
807E19430
809E73520

807E19440
013E25920
121K40770
801K25580

Tray 1 Frame (P/O PL2.1 Item 1)


No Paper Sensor
Drive Gear Assembly
Bracket (P/O Item 3)
Gear (37T/23T) (P/O Item 3)
Gear (41T/22T) (P/O Item 3)
Link Gear
Gear (61T)
Link Spring
Clutch Bracket (Not Spared)
Gear (29T/29T)
Bearing
Tray 1 Feed Clutch (REP 2.2.1)
Interlock Switch Frame Assembly

Reissue
WorkCentre 5016, 5020

June, 2008
5-5

Parts Lists

PL 2.2

PL 2.3 Tray 1 Components (1 OF 2)


Item

Part

Description

1
2
3

4
5
6
7
8
9
10
11
12
13
14

013E25881
059K33051

059K32773

Tray (Not Spared)


Tray Front Cover (Not Spared)
Bottom Plate Assembly (Not
Spared)
Bottom Plate (P/O Item 3)
Bottom Pad (P/O Item 3)
Bearing
Roll And Shaft Assembly
Feed Shaft (P/O Item 7)
Feed Roll (REP 2.3.1)
Cover (Not Spared)
End Guide (Not Spared)
Pivot (Not Spared)
Spring (Not Spared)
Stopper (Not Spared)

Parts Lists

PL 2.3

June, 2008
5-6

Reissue
WorkCentre 5016, 5020

PL 2.4 Tray 1 Components ( 2 OF 2)


Item
1
2
3
4
5
6
7
8
9
10
11

Part

Description

019K07086

809E54170

Front Side Guide (Not Spared)


Paper Guide (Not Spared)
Rear Side Guide (Not Spared)
Retard Shaft (Not Spared)
Pad Spring (Not Spared)
Retard Pad
Label (Max) (Not Spared)
Pinion Gear (Not Spared)
Bottom Stopper (Not Spared)
Stopper Spring
Earth Plate (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-7

Parts Lists

PL 2.4

PL 2.5 Tray 1 Frame Components


Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14

Part

Description

110E11580
130E87090
120E29540

Sensor Block (Not Spared)


Tray 1 Interlock Switch
Tray 1 Feed Sensor (REP 2.5.1)
Actuator
Feed Chute (Not Spared)
Upper Baffle (Not Spared)
Plate Spring (P/O Item 6)
Shaft (P/O Item 6)
Roll (P/O Item 6)
Upper Baffle (P/O Item 6)
Eliminator (Not Spared)
Sensor Bracket (Not Spared)
Feed Sensor Spring (Not Spared)
Access Cover 1 (Not Spared)

Parts Lists

PL 2.5

June, 2008
5-8

Reissue
WorkCentre 5016, 5020

PL 2.6 Tray 1 Frame Components (2


OF 2)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13

Part

Description

005E26740
006K25751
807E19460
059K48200
413W77559
809E54180
013E90840
013E32690
807E19450

Tray Spacer (Not Spared)


Enclosure Plate (Not Spared)
Earth Plate (Not Spared)
Coupling Clutch
Drive Feed Shaft
Gear (21T)
Take Away Roll Assembly
Bearing
Coupling Spring
Bearing
Coupling Bearing
Gear (16T/29T)
Sensor Wire Harness (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-9

Parts Lists

PL 2.6

PL 2.7 No Paper Sensor Housing


Item

Part

Description

1
2
3

120E23791

130E87090

4
5

No Paper Actuator
Sensor Housing (Not Spared)
Tray 1 No Paper Sensor (REP
2.7.1)
Bracket (Not Spared)
Sensor Wire Harness (Not Spared)

Parts Lists

PL 2.7

June, 2008
5-10

Reissue
WorkCentre 5016, 5020

PL 2.8 Registration
Item
1

Part

Description

059K48250

Registration Roll Assembly (REP


2.8.1)

Reissue
WorkCentre 5016, 5020

June, 2008
5-11

Parts Lists

PL 2.8

PL 2.9 Registration Component


Item

Part

Description

3
4
5
6

130K71230

7
8
9

121K39710

10

11

12
13
14
15
16
17
18

059K53230

Corotron Bracket (P/O PL2.8 Item


1)
Registration Frame (P/O PL2.8
Item 1)
Sensor Plate (P/O PL2.8 Item 1)
Registration Sensor Assembly
Wire Harness (P/O PL2.8 Item 1)
Registration Press Spring (P/O
PL2.8 Item 1)
Ground Spring (P/O PL2.8 Item 1)
Registration Clutch Assembly
Press Level Arm (P/O PL2.8 Item
1)
Corotron Press Spring (P/O PL2.8
Item 1)
Transfer Corotron Spring (P/O
PL2.8 Item 1)
Ground Sleeve (P/O PL2.8 Item 1)
Washer (P/O PL2.8 Item 1)
Press Roll (P/O PL2.8 Item 1)
Closing Roll (P/O PL2.8 Item 1)
Bearing (P/O PL2.8 Item 1)
Registration Roll
Clamp (P/O PL2.8 Item 1)

Parts Lists

PL 2.9

June, 2008
5-12

Reissue
WorkCentre 5016, 5020

PL 3.1 ROS
Item
1
2
3
4
5

Part

Description

062K18161

ROS Assembly (REP 3.1.1)


Laser Housing (Not Spared)
Label (Not Spared)
ROS Wire Harness (Not Spared)
Ground Harness (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-13

Parts Lists

PL 3.1

PL 4.1 Drum Cartridge


Item
1
2
3
4
5

Part

Description

101R00432

106R01277
604K43851

Drum Cartridge (REP 4.1.1)


Spring (P/O Item 5)
CRU Block (P/O Item 5)
Toner Bottle
CRU Blocker Kit

Parts Lists

PL 4.1

June, 2008
5-14

Reissue
WorkCentre 5016, 5020

PL 4.2 Toner Empty Sensor and Erase


Lamp
Item
1
2

Part

Description

130K71400
122K94091

Toner Empty Sensor (REP 4.2.1)


Erase Lamp (REP 4.2.2)

Reissue
WorkCentre 5016, 5020

June, 2008
5-15

Parts Lists

PL 4.2

PL 4.3 Transfer
Item

Part

Description

2
3

125K93751
014K83123

Transfer Module (Not Spared) (REP


4.3.1)
Transfer Corotron Housing
Corotron Block Assembly

Parts Lists

PL 4.3

June, 2008
5-16

Reissue
WorkCentre 5016, 5020

PL 4.4 Transfer Corotron Housing


Component
Item
1
2
3
4
5
6

Part

Description

125K93751
604K43810

Transfer Corotron Housing


Corotron Wire Kit (REP 4.4.1)
Spring (P/O Item 2)
Outboard Cover (Not Spared)
Latch (Not Spared)
Corotron Wire (P/O Item 2)

Reissue
WorkCentre 5016, 5020

June, 2008
5-17

Parts Lists

PL 4.4

PL 5.1 Fuser
Item

Part

Description

1
2

126K23581

126K24411

3
4
5
6

7
8

122E92530
122E92550
022E30121
022K74110

130K71361

Connector Cover (Not Spared)


Fuser Assembly (220V) (REP
5.1.1)
Fuser Assembly (110V) (REP
5.1.1)
AC Fuser Harness (Not Spared)
DC Fuser Harness (Not Spared)
Baffle Clip (Not Spared)
Fuser Lamp (220V) (REP 5.1.3)
Fuser Lamp (110V) (REP 5.1.3)
Fuser Roll (REP 5.1.4)
Pressure Roll Assembly (REP
5.1.5)
Temperature Control Sensor (REP
5.1.2)

Parts Lists

PL 5.1

June, 2008
5-18

Reissue
WorkCentre 5016, 5020

PL 6.1 Exit Transport


Item

Part

Description

059K48230

059K48240

Exit Transport Assembly (Simplex)


(REP 6.1.1)
Exit Transport Assembly (Duplex)
(REP 6.1.2)
Label (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-19

Parts Lists

PL 6.1

PL 6.2 Exit Transport Component


(Simplex)
Item

Part

Description

1
2
3
4

059K43000
059E99331

5
6
7

809E76520
013E30050

8
9
10
11
12
13
14
15
16
17
18

130E87090

604K43840

Lower Chute (P/O PL6.1 Item 1)


Exit Roll
Pinch Roll
Pinch Roll Support (P/O PL6.1 Item
1)
Pinch Spring
Bearing
Sensor Wire Harness (P/O PL6.1
Item 1)
Bearing (P/O PL6.1 Item 1)
Earth Plate (P/O PL6.1 Item 1)
Gear (19T) (P/O PL6.1 Item 1)
Gear Pulley (P/O PL6.1 Item 1)
Cap (P/O PL6.1 Item 1)
Sensor Support (P/O Item 18)
Fuser Exit Sensor
Actuator (P/O Item 18)
Actuator Spring (P/O Item 18)
Insulator (P/O Item 18)
Exit Sensor Kit

Parts Lists

PL 6.2

June, 2008
5-20

Reissue
WorkCentre 5016, 5020

PL 6.3 Exit Transport Component


(Duplex)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20

Part

Description

059K43000
059E99331

809E76520
013E30050

130E87090

127K51590
423W06555

604K43840

Lower Chute (Not Spared)


Exit Roll
Pinch Roll
Pinch Roll Support (Not Spared)
Pinch Spring
Bearing
Sensor Wire Harness (Not Spared)
Bearing (Not Spared)
Earth Plate (Not Spared)
Gear Pulley
Gear (24T) (Not Spared)
Sensor Support (P/O Item 19)
Fuser Exit Sensor
Actuator (P/O Item 19)
Actuator Spring (P/O Item 19)
Motor Frame (Not Spared)
Exit Motor
Belt
Insulator (P/O Item 20)
Exit Sensor Kit

Reissue
WorkCentre 5016, 5020

June, 2008
5-21

Parts Lists

PL 6.3

PL 7.1 Simplex Module


Item
1

Part

Description

802K99450

Simplex Module (REP 7.1.1)

Parts Lists

PL 7.1

June, 2008
5-22

Reissue
WorkCentre 5016, 5020

PL 7.2 Left Hand Cover Assembly


Item

Part

Description

1
2

3
4
5
6
7
8
9
10
11
12
13
14

604K43860
604K43870

Left Hand Cover (Not Spared)


Left Hand Upper Chute (Not
Spared)
Left Hand Chute (Not Spared)
Front Stopper (P/O Item 12)
Pivot Retainer (P/O Item 12)
Latch Handle (P/O Item 13)
Latch (P/O Item 13)
Latch Shaft (P/O Item 13)
Main Baffle (Not Spared)
Rear Stopper (P/O Item 12)
Latch Spring (P/O Item 13)
Left Hand Door Kit
Left Hand Door Latch Kit
Jam Clear Label (P/O Item 1)

Reissue
WorkCentre 5016, 5020

June, 2008
5-23

Parts Lists

PL 7.2

PL 7.3 Duplex Module Component (1


OF 2)
Item

Part

Description

802K97500

2
3
4
5

059E03090

6
7
8
9
10
11
12
13
14

013E33260

023E26660

604K43860

Left Hand Cover Assembly (REP


7.1.1)
Pinch Roll
Pinch Spring (P/O Item 1)
Left Hand Chute (P/O Item 1)
Left Hand Upper Chute (P/O Item
1)
Front Stopper (P/O Item 1)
Duplex Roll 1 (P/O Item 1)
Bearing
Pulley (P/O Item 1)
Belt
Pivot Retainer (P/O Item 13)
Rear Stopper (P/O Item 13)
Left Hand Door Kit
Left Hand Cover (P/O Item 1)

Parts Lists

PL 7.3

June, 2008
5-24

Reissue
WorkCentre 5016, 5020

PL 7.4 Duplex Module Component (2


OF 2)
Item

Part

Description

2
3
4
5
6
7
8
9
10
11
12
13
14

809E76630

059E03650

013E33260

807E21180
006K86440

604K43870

Duplex Main Baffle (P/O PL7.3 Item


1)
Duplex in Chute (P/O PL7.3 Item 1)
Idler Spring
Idler Shaft (P/O PL7.3 Item 1)
Idler Roll
Latch Spring (P/O Item 14)
Latch Handle (P/O Item 14)
Latch (P/O Item 14)
Bearing
Latch Shaft (P/O Item 14)
Gear (18T)
Duplex Roll 2
Label (Jam Clear) (Not Spared)
Left Hand Door Latch Kit

Reissue
WorkCentre 5016, 5020

June, 2008
5-25

Parts Lists

PL 7.4

PL 7.5 Bypass Tray Accessory


Item

Part

Description

1
2
3
4
5

8
9
10
11
12
13

14

15
16
17
18
19
20

807E17870

121E20950
059K54730

21
22
23
24
25
26
27
28
29

059K48260

604K43820
022E29860
604K45750
604K45770
604K45780
604K45790

Bypass Feed Shaft (P/O Item 22)


Bearing (P/O Item 22, Item 27)
Idler Roll (P/O Item 22, Item 28)
Idler Shaft (P/O Item 22, Item 28)
Bypass Idler Spring (P/O Item 22,
Item 24, Item 28)
Drive Support Bracket (P/O Item
22, Item 26)
Gear (42/30T) (P/O Item 22, Item
26)
Shaft (P/O Item 22, Item 26)
Idler Arm (P/O Item 22, Item 26)
Gear (49T) (P/O Item 22, Item 26)
Shaft (P/O Item 22, Item 26)
Shaft (P/O Item 22, Item 26)
Sector Gear Spring (P/O Item 22,
Item 24, Item 26)
Idler Arm Spring (P/O Item 22, Item
24, Item 26)
Gear Pulley
Sector Gear (P/O Item 22, Item 27)
Cam (P/O Item 22, Item 27)
Bypass Solenoid
Bypass Feed Roll (REP 7.5.1)
Feed Roll Cap (P/O Item 22, Item
29)
Bypass Tray (P/O Item 22)
Bypass Feeder Assembly
Label (Not Spared)
MSI Spring Kit
Nudge Roller
MSI Assembly No. 2 Repair Kit
MSI Assembly No. 4 Repair Kit
MSI Assembly No. 5 Repair Kit
MSI Assembly No. 6 Repair Kit

Parts Lists

PL 7.5

June, 2008
5-26

Reissue
WorkCentre 5016, 5020

PL 7.6 Bypass Tray Component


Item

Part

Description

1
2
3

050K58051

4
5
6
7

8
9
10
11
12
13
14
15

019K08890

604K43830
604K45740
604K45760

Bypass Tray Assembly


Bearing (P/O Item 15)
Bypass Take Away Roll (P/O Item
15)
Lower Baffle (P/O Item 15)
Nudger Plate (P/O Item 14)
Nudger Pad (P/O Item 13, Item 14)
Nudger Spring (P/O Item 13, PL7.5
Item 29)
Gear (18T) (P/O Item 15)
Roll (Not Spared)
Retard Spring (P/O PL7.5 Item 24)
Retard Pad Assembly
Pre Shingler Bracket (P/O Item 15)
Bypass Retard Kit
MSI Assembly No. 1 Repair Kit
MSI Assembly No. 3 Repair Kit

Reissue
WorkCentre 5016, 5020

June, 2008
5-27

Parts Lists

PL 7.6

PL 8.1 AIOC PWB, LVPS, Power


Switch
Item

Part

Description

1
2
3
4
5
6
7
8

110E11320

960K43421
960K44250

10

11
12
13

105E17391
105E17411
105E18010
105E18020

960K28611

Power Switch
Screw (With Washer) (Not Spared)
Inlet Bracket (Not Spared)
PWB Bracket (Not Spared)
Inlet (Not Spared)
CRUM ID Harness (Not Spared)
Inlet Wire Harness (Not Spared)
Billing Counter Harness (Not
Spared)
AIOC PWB (REP 8.1.1)
AIOC/Network PWB ((DADF Only))
(REP 8.1.3)
LVPS (220V) (REP 8.1.2)
LVPS (110V) (REP 8.1.2)
DADF LVPS (220V) (REP 8.1.2)
DADF LVPS (110V) (REP 8.1.2)
Choke Coil (Not Spared)
Power Cord (Not Spared)
Exit PWB

Parts Lists

PL 8.1

June, 2008
5-28

Reissue
WorkCentre 5016, 5020

PL 8.2 HVPS, Interlock Switch, Duplex


PWB
Item

Part

Description

1
2
3
4

014K83141
105E17401
801K25570

5
6
7

8
9
10
11

HV Contact Block
HVPS (REP 8.2.1)
Left Hand Interlock Switch
Interlock Switch Wire Harness (Not
Spared)
Core (Not Spared)
Earth Plate (Not Spared)
Front Cover Interlock Switch (Not
Spared)
Earth Plate (Not Spared)
Harness Block (Not Spared)
Harness Block (Not Spared)
Core Clip (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-29

Parts Lists

PL 8.2

PL 8.3 Control Panel Accessory


Item

Part

Description

1
2
3
4

962K66150
802K97694

848K04904

896E58070

Support Bracket (Not Spared)


Control Panel Cover (Not Spared)
Control Panel Wire Harness
Control Panel (ADF, DADF Only)
(REP 8.3.1)
Control Panel (110V, 220V) (REP
8.3.1)
Label (WorkCentre 5020)

Parts Lists

PL 8.3

June, 2008
5-30

Reissue
WorkCentre 5016, 5020

PL 8.4 Control Panel Component


Item

Part

Description

960K32602

960K32783

960K38300

3
4

Control Panel Panel Case (With


Key) (P/O PL8.3 Item 4)
UI Platen PWB Assembly (REP
8.4.1)
UI PWB Assembly (ADF Only)
(REP 8.4.1)
UI PWB Assembly (DADF Only)
(REP 8.4.1)
Middle Panel (P/O PL8.3 Item 4)
Label (P/O PL8.3 Item 4)

Reissue
WorkCentre 5016, 5020

June, 2008
5-31

Parts Lists

PL 8.4

PL 9.1 Front / Top Cover


Item

Part

Description

1
2
3
4

848E04480
848K17300

5
6
7
8
9
10
11

848E04511
801E04660
105E12210

Exit Cover
Front Cover Assembly
Front Left Cover (REP 9.1.2)
Output Tray (Not Spared) (REP
9.1.1)
Right Top Cover (Not Spared)
Xerox Badge Plate (P/O Item 2)
IIT Support Bracket (Not Spared)
Duct (Not Spared)
Front Cover
Strap
Static Eliminator

Parts Lists

PL 9.1

June, 2008
5-32

Reissue
WorkCentre 5016, 5020

PL 9.2 Rear / Right Cover and NOHAD


Fan
Item

Part

Description

848E04501

2
3
4
5

848E04451
127K51632
053E93650

Rear Cover (Remove Data Plate


and Place on New Rear Cover)
(REP 9.2.1)
Right Cover (REP 9.2.2)
NOHAD Fan
Ozone Filter
Data Plate (Not Spared) (Remove
Data Plate and Place on New Rear
Cover)

Reissue
WorkCentre 5016, 5020

June, 2008
5-33

Parts Lists

PL 9.2

PL 10.1 IIT Accessory


Item
1
2
3
4
5
6
7
8

Part

Description

604K47130
604K46500

IIT Right Bracket (Not Spared)


IIT (Not Spared)
Label (Not Spared)
Platen Cover (P/O Item 8)
Platen Cushion (P/O Item 8)
Cap (Not Spared)
Error Code Label Kit
Platen Cover Kit (REP 10.1.1)

Parts Lists

PL 10.1

June, 2008
5-34

Reissue
WorkCentre 5016, 5020

PL 10.2 IIT Component (1 OF 2)


Item
1
2
3
4

Part

Description

848K07410
604K44330

IIT Upper Cover (REP 10.2.1)


Hinge Kit
Blind Cover (Not Spared)
Plate Spring (P/O Item 2)

Reissue
WorkCentre 5016, 5020

June, 2008
5-35

Parts Lists

PL 10.2

PL 10.3 IIT Component (2 OF 2)


Item
1
2
3
4
5
6
7

Part

Description

041K95870

962K59950

809E79910
809E79920

IIT Carriage (REP 10.3.1)


IIT Under Cover (Not Spared)
Flexible Print Cable (REP 10.3.2)
Plate Spring (Not Spared)
Cable Spring (Rear)
Cable Spring (Front)
Pulley (Not Spared)

Parts Lists

PL 10.3

June, 2008
5-36

Reissue
WorkCentre 5016, 5020

PL 10.4 IIT Upper Cover Cover


Component
Item
1
2
3
4
5
6
7

Part

Description

802K71882
090E02380
090E91720
815E08650
815E42250

IIT Upper Cover


Small Platen Glass
Platen Glass
White Referance
Sheet (Black and White)
Label (Not Spared)
Label (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-37

Parts Lists

PL 10.4

PL 10.5 IIT Under Cover Component


Item
1
2
3
4
5
6
7
8

Part

Description

801K30780

801E05970

110E11551

Under Cover (P/O PL10.3 Item 2)


Front Rail
Rear Frame (P/O PL10.3 Item 2)
Rear Rail
Hinge Sleeve (P/O PL10.3 Item 2)
Pulley (P/O PL10.3 Item 2)
Cable Bracket (P/O PL10.3 Item 2)
Platen Open Switch

Parts Lists

PL 10.5

June, 2008
5-38

Reissue
WorkCentre 5016, 5020

PL 10.6 IIT Carriage Component


Item

Part

Description

1
2

4
5

9
10

11

12
13
14

15

16
17
18
19
20
21
22
23
24

868E12730

121K41690
122E92570
127K57140

Center Plate (P/O PL10.3 Item 1)


Front Mirror Frame (P/O PL10.3
Item 1)
Rear Mirror Frame (P/O PL10.3
Item 1)
Mirror Clip (P/O PL10.3 Item 1)
Mirror 2 Damper (P/O PL10.3 Item
1)
Mirror 3 Damper (P/O PL10.3 Item
1)
Rear Mirror Stopper (P/O PL10.3
Item 1)
Rear Mirror Stopper (P/O PL10.3
Item 1)
Mirror Weight (P/O PL10.3 Item 1)
Front Lamp Holder (P/O PL10.3
Item 1)
Rear Lamp Holder (P/O PL10.3
Item 1)
Sensor Plate (P/O PL10.3 Item 1)
Reflector (P/O PL10.3 Item 1)
IIT Carriage Cover (P/O PL10.3
Item 1)
Reflector Cover (P/O PL10.3 Item
1)
Sensor Plate Spring
Rail Contact (P/O PL10.3 Item 1)
Mirror Weight (P/O PL10.3 Item 1)
Carriage Sensor
Exposure Lamp (REP 10.6.1)
Carriage Motor
Mirror 1 (P/O PL10.3 Item 1)
Mirror 2 (P/O PL10.3 Item 1)
Mirror 3 (P/O PL10.3 Item 1)

Reissue
WorkCentre 5016, 5020

June, 2008
5-39

Parts Lists

PL 10.6

PL 10.7 Center Plate Component


Item

Part

Description

1
2

3
4
5
6
7
8
9
10
11
12

13
14
15

16

17
18
19
20
21

140E88751

22

23

Len Assembly (P/O PL10.3 Item 1)


Drum and Carriage Cable (P/O
PL10.3 Item 1) (ACO) (REP 10.7.1)
Pulley (P/O PL10.3 Item 1)
Mirror Clip (P/O PL10.3 Item 1)
Mirror Frame (P/O PL10.3 Item 1)
Side Slider (P/O PL10.3 Item 1)
Rail Contact (P/O PL10.3 Item 1)
Rail Slider (P/O PL10.3 Item 1)
Front Slider (P/O PL10.3 Item 1)
Gear (P/O PL10.3 Item 1)
Gear (P/O PL10.3 Item 1)
Mirror Frame Bracket (P/O PL10.3
Item 1)
CCD Support (P/O PL10.3 Item 1)
Lock Plate (P/O PL10.3 Item 1)
Inverter PWB Bracket 1 (P/O
PL10.3 Item 1)
Inverter PWB Bracket 2 (Not
Spared)
Bracket (P/O PL10.3 Item 1)
Inverter PWB (REP 10.7.2)
Mirror 4 (P/O PL10.3 Item 1)
Wire Harness (P/O PL10.3 Item 1)
Carriage Cable (Black) (Not
Spared)
Carriage Cable (Silver) (P/O
PL10.3 Item 1)
Drum (P/O PL10.3 Item 1)

Parts Lists

PL 10.7

June, 2008
5-40

Reissue
WorkCentre 5016, 5020

PL 11.1 Single Tray Module


Item
1
2
3
4

Part

Description

050K57701

896E41981
896E42140

Tray 2 (REP 11.1.1)


Single Tray Frame (Not Spared)
End Guide Label
Install Label

Reissue
WorkCentre 5016, 5020

June, 2008
5-41

Parts Lists

PL 11.1

PL 11.2 Tray 2 Component (1 OF 3)


Item

Part

Description

1
2
3

5
6
7

9
10

End Guide (P/O PL11.1 Item 1)


Tray (P/O PL11.1 Item 1)
Tray Front Cover (P/O PL11.1 Item
1)
End Guide Spring (P/O PL11.1 Item
1)
Earth Plate (P/O PL11.1 Item 1)
Cover (P/O PL11.1 Item 1)
End Guide Lock (P/O PL11.1 Item
1)
Mini Bottom Plate (P/O PL11.1 Item
1)
Spring (Side) (P/O PL11.1 Item 1)
Spring (Center) (P/O PL11.1 Item 1)

Parts Lists

PL 11.2

June, 2008
5-42

Reissue
WorkCentre 5016, 5020

PL 11.3 Tray 2 Component (2 OF 3)


Item
1
2
3
4
5
6
7
8

Part

Description

038K89761
038K89821

Front Side Guide


Rear Side Guide
Tapping Screw (P/O PL11.1 Item 1)
Rack (P/O PL11.1 Item 1)
Latch (P/O PL11.1 Item 1)
Pinion (P/O PL11.1 Item 1)
Latch Spring (P/O PL11.1 Item 1)
Rack (P/O PL11.1 Item 1)

Reissue
WorkCentre 5016, 5020

June, 2008
5-43

Parts Lists

PL 11.3

PL 11.4 Tray 2 Component (3 OF 3)


Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

059K48430

059K48660

013E90840

003K15530

019K09250

18
19
20
21
22

003K15540

Tray 2 Feeder Assembly


Feed Chute (P/O Item 1)
Tray 2 Feed Roll (REP 11.4.1)
Feed Shaft (P/O Item 1)
Bearing
Earth Spring (P/O Item 1)
Core Roll (P/O Item 1)
Holder Seal (P/O Item 1)
Front Latch Assembly
Holder Arm (Not Spared)
Spring (Not Spared)
Retard Roll Housing
Retard Housing (P/O Item 12)
Retard Holder (P/O Item 12)
Retard Shaft (P/O Item 12)
Friction Clutch (P/O Item 12)
Tray 2 Retard Roll (P/O Item 12)
(REP 11.4.2)
Retard Plate (P/O Item 12)
Retard Spring (P/O PL11.1 Item 1)
Latch Cover (P/O PL11.1 Item 1)
Rear Latch Assembly
Spring (P/O PL11.1 Item 1)

Parts Lists

PL 11.4

June, 2008
5-44

Reissue
WorkCentre 5016, 5020

PL 11.5 Single Tray Frame


Component (1 OF 2)
Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22

Part

Description

110E11580

130E87090
120E28091
055K31090

960K28562

809E74030

STM Rear Cover (Not Spared)


STM Wire Harness (Not Spared)
Earth Cushion (Not Spared)
Earth Plate (Not Spared)
STM Interlock Switch
Sensor Block (Not Spared)
STM Feed Sensor (REP 11.5.1)
Feed Sensor Actuator
STM Baffle Assembly
Roll (P/O Item 9)
Plate Spring (P/O Item 9)
Shaft (P/O Item 9)
Baffle (P/O Item 9)
Eliminator (P/O Item 9)
STM PWB (REP 11.5.2)
Guide Spring (Not Spared)
Arm Guide (Not Spared)
Tray Stopper (Not Spared)
Upper Feed Chute (Not Spared)
Feed Sensor Spring
Access Cover 2 (Not Spared)
Sensor Wire Harness (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-45

Parts Lists

PL 11.5

PL 11.6 Single Tray Frame


Component (2 OF 2)
Item
1
2
3
4
5

6
7
8
9
10
11
12
13
14

Part

Description

807E18360
059K48440
848K02140
013E32180
013E90840
807E18410
068K53590
127K52180
807E18380
807E18390
807E18400

Harness Holder (Not Spared)


Gear (Helical 21T)
Take Away Roll
No Paper Sensor Assembly
Bearing (220v)
Bearing (110V)
Gear (Helical 20T/36T)
STM Feed Clutch (REP 11.6.1)
STM Feed Motor (REP 11.6.2)
Gear (Helical 51T/15T)
Gear (Helical 40T/18T)
Gear (Helical 37T)
Tray Rear Stopper (Not Spared)
Earth Plate (Not Spared)
Bearing (Not Spared)

Parts Lists

PL 11.6

June, 2008
5-46

Reissue
WorkCentre 5016, 5020

PL 11.7 STM No Paper Sensor


Item

Part

Description

2
3
4

120E29630
130E87090

Actuator Support (P/O PL11.6 Item


4)
No Paper Sensor Actuator
No Paper Sensor (REP 11.7.1)
Sensor Housing (P/O PL11.6 Item
4)

Reissue
WorkCentre 5016, 5020

June, 2008
5-47

Parts Lists

PL 11.7

PL 12.1 Stand Component


Item
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

Part

Description

017K93121
017K93132
017E12010
121E93360

017E98760

Stand (Not Spared)


Caster
Caster (With Stopper)
Locator Peg
Catch Magnet
Front Door (Not Spared)
Stand Hinge (Not Spared)
Door Hinge (Not Spared)
Guide (Not Spared)
Support
Screw (Not Spared)
Foot Cover (Not Spared)
Adjuster Foot (Not Spared)
Front Foot (Not Spared)
Foot Bracket (Not Spared)

Parts Lists

PL 12.1

June, 2008
5-48

Reissue
WorkCentre 5016, 5020

PL 13.1 ADF/DADF Accessory


Item

Part

Description

022K74860

2
3
4

004E17510

ADF Assembly (with Item 2) (REP


13.1.1, ADJ 13.1.1)
Platen Cushion (REP 13.1.2)
Screw (Not Spared)
Push Tie (Not Spared)

Reissue
WorkCentre 5016, 5020

June, 2008
5-49

Parts Lists

PL 13.1

PL 13.2 Component, Cover


Item

Part

Description

022K75730
059K55590

2
3
4

050K60800

5
6
7
8

050K63270

DADF Scanner Assembly


ADF Scanner Assembly (REP
13.2.2)
Rear Cover (Not Spared)
Front Cover (Not Spared)
ADF Document Tray Assembly
(REP 13.2.1)
DADF Document Tray Assembly
Front Blind Cover (Not Spared)
Rear Blind Cover (Not Spared)
Support Bracket (Not Spared)
Base Cover Assembly (Not Spared)

Parts Lists

PL 13.2

June, 2008
5-50

Reissue
WorkCentre 5016, 5020

PL 13.3 Base Cover Component


Item

Part

Description

2
3
4
5
6
7
8
9
10
11

960K42980
960K32370

962K60840

604K44340
059K55600
016E93560

003K86760

12

003K13560

003K15950

13
14
15

604K44350

16
17
18
19
20
21
22

059K55860

DADF PWB (REP 13.3.4)


ADF PWB (REP 13.3.1)
Bracket (Not Spared)
ADF Cable
Exit Chute (Not Spared)
Stamp Cover (Not Spared)
Lead In Pinch Roller (Not Spared)
Spring Plate Kit (5/Kit)
Exit Pinch Roller
Bush
Base Cover (Not Spared)
Right Counter Balance (REP
13.3.3)
Left Counter Balance (ADF Only)
(REP 13.3.2)
Left Counter Balance (DADF Only)
(REP 13.3.2)
Pinch Roll Bracket (Not Spared)
Read Out Pinch Roller Kit (5/Kit)
Spring Plate (Read Out) (Not
Spared)
Interlock Magnet (Not Spared)
Bottom Plate (Not Spared)
ADF Earth Spring (Not Spared)
Film Cover (Not Spared)
Film Cover (Not Spared)
Earth Wire (Not Spared)
Pinch Roll Assembly

Reissue
WorkCentre 5016, 5020

June, 2008
5-51

Parts Lists

PL 13.3

PL 13.4 Feeder Component


Item

Part

Description

2
3

4
5

Upper Feeder Assembly (P/O


PL13.2 Item 1)
Top Cover (Not Spared)
ADF Lower Feeder Assembly (P/O
PL13.2 Item 1)
Pin (P/O PL13.2 Item 1)
Stopper Belt (P/O PL13.2 Item 1)

Parts Lists

PL 13.4

June, 2008
5-52

Reissue
WorkCentre 5016, 5020

PL 13.5 Lower Feeder Component


Item

Part

Description

2
3
4
5
6
7
8
9

10
11

12

13
14
15
16
17
18

19

20

21

22

23

24

25
26

127K58700
127K57120

Document Drive Motor (P/O Item


24) (ADF Only)
Motor Plate (P/O Item 24)
Gear (40T-21T) (P/O Item 24)
Bracket (P/O Item 24)
Gear (30T-21T) (P/O Item 24)
Gear (16T-35T) (P/O Item 24)
Bearing (P/O PL13.4 Item 3)
Gear (28T) (P/O PL13.4 Item 3)
Gear (39T-26T) (P/O PL13.4 Item
3)
Bush (P/O PL13.4 Item 3)
Gear (28T-18T) (P/O PL13.4 Item
3)
Gear (22T-16T) (P/O PL13.4 Item
3)
Gear (16T) (P/O PL13.4 Item 3)
Bearing (P/O PL13.4 Item 3)
Gear (17T) (P/O PL13.4 Item 3)
Gear (24T) (P/O PL13.4 Item 3)
Gear (19T) (P/O PL13.4 Item 3)
Gear (51T-30T) (P/O PL13.4 Item
3)
Gear (52T-21T) (P/O PL13.4 Item
3)
Registration Clutch (P/O PL13.4
Item 3)
Eject Torque Limiter (P/O PL13.4
Item 3)
Cable Fence (P/O PL13.4 Item 3)
(DADF Only)
Exit/Invert Clutch (P/O PL13.4 Item
3) (DADF Only)
Motor Assembly (DADF Only)
Motor Assembly (ADF Only)
Gear Plate (P/O PL13.4 Item 3)
Gear (21T-18T) (P/O Item 24)
(DADF Only)

Reissue
WorkCentre 5016, 5020

June, 2008
5-53

Parts Lists

PL 13.5

PL 13.6 Retard Roll Component


Item

Part

Description

1
2
3
4

5
6
7
8
9
10

Retard Roll Assembly (Not Spared)


Registration Mylar (P/O Item 1)
Retard Mylar (P/O Item 1)
Base Lower Feeder Assembly (Not
Spared)
Arm Pin (Not Spared)
Shaft (Not Spared)
Paper Guide Plate (Not Spared)
Bearing (Oil Less) (Not Spared)
Gear (15T) (Not Spared)
Roll Assembly (P/O Item 1)

Parts Lists

PL 13.6

June, 2008
5-54

Reissue
WorkCentre 5016, 5020

PL 13.7 Lower Feeder Assembly


Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

059K55620
059K55630

059K55610

14

15

16

17

18

19

20

21

22

Bottom Chute (Not Spared)


White Sheet (Not Spared)
Bottom Sheet (Not Spared)
Base Frame (Not Spared)
Lead In Roll
Lead Out Roll
Bearing (Not Spared)
Registration Roll
Front Bracket (Not Spared)
Rear Bracket (Not Spared)
ADF Invert Gate (Not Spared)
Seal (Not Spared)
Exit/Invert Sensor (Not Spared)
(DADF Only)
Sensor Holding Bracket (Not
Spared) (DADF Only)
Registration Sensor (Not Spared)
(DADF Only)
Registration Sensor Actuator (Not
Spared) (DADF Only)
Registratin Sensor Spring (Not
Spared) (DADF Only)
Exit/Invert Sensor Spring (Not
Spared) (DADF Only)
Exit/Invert Sensor Actuator (Not
Spared) (DADF Only)
Exit/Invert Solenoid Bracket (Not
Spared) (DADF Only)
Solenoid Bracket (Not Spared)
(DADF Only)
Exit/Invert Solenoid (Not Spared)
(DADF Only)

Reissue
WorkCentre 5016, 5020

June, 2008
5-55

Parts Lists

PL 13.7

PL 13.8 Retard Roll Assembly


Item

Part

Description

1
2
3
4
5
6
7
8
9
10
11
12
13

809E56440

14

15
16
17
18
19

059E04080

Plate (Not Spared)


Gear (18T) (Not Spared)
Bearing (Not Spared)
Exit Roller (Not Spared)
Rear Exit Arm (Not Spared)
Spring (Coil)
Front Exit Arm (Not Spared)
Gear (18T) (Not Spared)
Exit Roll Drive Shaft (Not Spared)
Spring Plate (Not Spared)
Spring Plate (Not Spared)
Plate (Not Spared)
Retard Roll Chute (Not Spared)
(REP 13.8.1)
Retard Roll Drive Shaft (Not
Spared)
Bush (Not Spared)
Bush (Not Spared)
Spring (Coil) (Not Spared)
Retard Roll (REP 13.8.1)
Gear (20T) (Not Spared)

Parts Lists

PL 13.8

June, 2008
5-56

Reissue
WorkCentre 5016, 5020

PL 13.9 Upper Feeder Assembly


Item

Part

Description

1
2
3
4
5

6
7
8
9

10
11
12
13
14

15

16
17
18
19

20

21

22
23
24

059K55640

25

26
27
28
29
30
31
32
33
34
35
36
37

121K41670

059E99690

110E11570
121K41650
121K41600

121K41660

Lock Lever (P/O PL13.4 Item 1)


Spring (P/O PL13.4 Item 1)
Main Shaft (P/O Item 22)
Bearing (P/O Item 22)
Pickup Roll (P/O Item 22) (REP
13.9.1)
Pickup Roll Shaft (P/O Item 22)
Housing (P/O Item 22)
Gear (18T-22T) (P/O Item 22)
Feed Roll (P/O Item 22) (REP
13.9.1)
Gear (22T) (P/O Item 22)
Plate (P/O PL13.4 Item 1)
Spring Box (P/O PL13.4 Item 1)
Spring (Coil) (P/O PL13.4 Item 1)
Spring Housing (P/O PL13.4 Item
1)
Front Lock Arm (P/O PL13.4 Item
1)
Top Frame (P/O PL13.4 Item 1)
Rear Lock Arm (P/O PL13.4 Item 1)
Sensor Holder (P/O Item 32)
Document Set Sensor Actuator
(P/O Item 32)
Document Feeder Width Sensor
Actuator (P/O Item 32)
Document Feeder Width Sensor,
Document Set Sensor (P/O Item
32)
Feeder Assembly
Sensor Holder (P/O Item 37)
Document Feed Sensor (P/O Item
37)
Document Feed Sensor Actuator
(P/O Item 37)
Spring (P/O Item 37)
Clutch (One Way)
Shaft (P/O PL13.4 Item 1)
Registration Pinch Roller
Plate (P/O PL13.4 Item 1)
DADF/ADF Top Cover Switch
Document Set Sensor Assembly
Document Feed Clutch
Gear (20T) (P/O PL13.4 Item 1)
Adjust Plate (P/O PL13.4 Item 1)
Spring (P/O PL13.4 Item 1)
Read Sensor Assembly

Reissue
WorkCentre 5016, 5020

June, 2008
5-57

Parts Lists

PL 13.9

PL 13.10 Document Tray


Item

Part

Description

1
2

5
6
7
8

10
11

12

13

Earth Plate (P/O PL13.2 Item 4)


Front Side Guide (P/O PL13.2 Item
4)
Rear Side Guide (P/O PL13.2 Item
4)
Width Sensor Actuator (P/O PL13.2
Item 4)
Eliminator (P/O PL13.2 Item 4)
Pinion Gear (P/O PL13.2 Item 4)
Pinion Spring (P/O PL13.2 Item 4)
Lower Document Tray (P/O PL13.2
Item 4)
Document Tray Width Sensor 1,
Document Tray Width Sensor 2
(P/O PL13.2 Item 4)
Actuator (P/O PL13.2 Item 4)
Document Tray Length Sensor 1,
Document Tray Length Sensor 2
(P/O PL13.2 Item 4)
Upper Document Tray (P/O PL13.2
Item 4)
Wire Harness (P/O PL13.2 Item 4)

Parts Lists

PL 13.10

June, 2008
5-58

Reissue
WorkCentre 5016, 5020

Common Hardware
Item

Part

Description

AA
AB
AC
AD
AE
AF
AG
AH
AJ
AK
AL
AM
AN
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF

102W37178
102W38278
112W27898
113W20878
113W21478
113W27688
114W27678
114W27878
153W16088
153W16288
153W17688
153W17888
153W18088
153W18288
153W18488
153W27678
153W27878
153W28078
158W27678
158W27878
252W27450
354W15278
354W18278
354W19278
354W21278
354W24278
354W27254
354W27278
158W36878
158W36078

Countersunk Head Screw (M4x25)


Countersunk Head Screw (M4x45)
Pan Head Screw (M3x8)
Screw (M3x8)
Screw (M3x14)
Pan Head Screw (M3x6)
Bind Head Tapping Screw (M3x6)
Bind Head Tapping Screw (M3x8)
Tapping Screw (M4x10)
Tapping Screw (4Mx12)
Tapping Screw (3Mx6)
Tapping Screw (3Mx8)
Tapping Screw (3Mx10)
Tapping Screw (3Mx12)
Tapping Screw (3Mx14)
Bind Head Tapping Screw (M3x6)
Bind Head Tapping Screw (M3x8)
Bind Head Tapping Screw (M3x10)
Screw (M3x6)
Screw (M3x8)
Nylon Washer (6)
E-Clip
E-Clip
E-Clip
E-Clip
E-Clip
KL-Clip
E-Clip
Screw (M4x8)
Screw (M4x10)

Reissue
WorkCentre 5016, 5020

June, 2008
5-59

Parts Lists

Common Hardware

Part Number Index

Table 1 Part Number Index


Table 1 Part Number Index

Part Number

Part List

038K89761

PL 11.3

Part Number

Part List

038K89821

PL 11.3

003K13560

PL 13.3

041K95870

PL 10.3

003K15530

PL 11.4

050K57701

PL 11.1

003K15540

PL 11.4

050K58051

PL 7.6

003K15950

PL 13.3

050K60800

PL 13.2

003K86760

PL 13.3

050K62940

PL 2.1

004E17510

PL 13.1

050K63270

PL 13.2

005E26740

PL 2.6

053E93650

PL 9.2

006K25751

PL 2.6

055K31090

PL 11.5

006K86440

PL 7.4

059E03090

PL 7.3

007K94880

PL 1.1

059E03650

PL 7.4

007K97780

PL 2.2

059E04080

PL 13.8

007K97790

PL 2.2

059K32773

PL 2.3

013E25881

PL 2.3

059K33051

PL 2.3

013E25920

PL 2.2

059K43000

PL 6.2

013E30050

PL 6.2

059K43000

PL 6.3

013E30050

PL 6.3

059K48200

PL 2.6

013E32180

PL 11.6

059K48230

PL 6.1

013E32690

PL 2.6

059K48240

PL 6.1

013E33260

PL 7.3

059K48250

PL 2.8

013E33260

PL 7.4

059K48260

PL 7.5

013E90840

PL 11.4

059K48430

PL 11.4

013E90840

PL 2.6

059K48440

PL 11.6

013E90840

PL 11.6

059K48660

PL 11.4

014K83123

PL 4.3

059K53230

PL 2.9

014K83141

PL 8.2

059K54730

PL 7.5

016E93560

PL 13.3

059K55590

PL 13.2

017E12010

PL 12.1

059K55600

PL 13.3

017K93121

PL 12.1

059K55610

PL 13.7

017K93132

PL 12.1

059K55620

PL 13.7

017E98760

PL 12.1

059K55630

PL 13.7

019K07086

PL 2.4

059K55640

PL 13.9

019K08890

PL 7.6

059K55860

PL 13.3

019K09250

PL 11.4

059E99331

PL 6.2

022E29860

PL 7.5

059E99331

PL 6.3

022E30121

PL 5.1

059E99690

PL 13.9

022K74110

PL 5.1

062K18161

PL 3.1

022K74860

PL 13.1

068K53590

PL 11.6

022K75730

PL 13.2

090E02380

PL 10.4

023E26660

PL 7.3

090E91720

PL 10.4

Parts Lists

Part Number Index

June, 2008
5-60

Reissue
WorkCentre 5016, 5020

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

101R00432

PL 4.1

130K71230

PL 2.9

105E12210

PL 9.1

130K71361

PL 5.1

105E17391

PL 8.1

130K71400

PL 4.2

105E17401

PL 8.2

130E87090

PL 11.5

105E17411

PL 8.1

130E87090

PL 11.7

105E18010

PL 8.1

130E87090

PL 6.3

105E18020

PL 8.1

130E87090

PL 6.2

106R01277

PL 4.1

130E87090

PL 2.7

110E11320

PL 8.1

130E87090

PL 2.5

110E11551

PL 10.5

140E88751

PL 10.7

110E11570

PL 13.9

413W77559

PL 2.6

110E11580

PL 11.5

423W06555

PL 6.3

110E11580

PL 2.5

604K43810

PL 4.4

120E22470

PL 1.1

604K43820

PL 7.5

120E23791

PL 2.7

604K43830

PL 7.6

120E28091

PL 11.5

604K43840

PL 6.2

120E29540

PL 2.5

604K43840

PL 6.3

120E29630

PL 11.7

604K43851

PL 4.1

121E20950

PL 7.5

604K43860

PL 7.2

121K39710

PL 2.9

604K43860

PL 7.3

121K40770

PL 2.2

604K43870

PL 7.2

121K41600

PL 13.9

604K43870

PL 7.4

121K41650

PL 13.9

604K44330

PL 10.2

121K41660

PL 13.9

604K44340

PL 13.3

121K41670

PL 13.9

604K44350

PL 13.3

121K41690

PL 10.6

604K45740

PL 7.6

121E93360

PL 12.1

604K45750

PL 7.5

122E92530

PL 5.1

604K45760

PL 7.6

122E92550

PL 5.1

604K45770

PL 7.5

122E92570

PL 10.6

604K45780

PL 7.5

122K94091

PL 4.2

604K45790

PL 7.5

125K93751

PL 4.3

604K46500

PL 10.1

125K93751

PL 4.4

604K47130

PL 10.1

126K23581

PL 5.1

801E04660

PL 9.1

126K24411

PL 5.1

801E05970

PL 10.5

127K51590

PL 6.3

801K25570

PL 8.2

127K51632

PL 9.2

801K25580

PL 2.2

127K52180

PL 11.6

801K30780

PL 10.5

127K57120

PL 13.5

802K71882

PL 10.4

127K57140

PL 10.6

802K97500

PL 7.3

127K58700

PL 13.5

802K97694

PL 8.3

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WorkCentre 5016, 5020

June, 2008
5-61

Parts Lists

Part Number Index

Table 1 Part Number Index

Table 1 Part Number Index

Part Number

Part List

Part Number

Part List

802K99450

PL 7.1

960K32783

PL 8.4

807E17870

PL 7.5

960K38300

PL 8.4

807E18360

PL 11.6

960K42980

PL 13.3

807E18380

PL 11.6

960K43421

PL 8.1

807E18390

PL 11.6

960K44250

PL 8.1

807E18400

PL 11.6

962K59950

PL 10.3

807E18410

PL 11.6

962K60840

PL 13.3

807E19430

PL 2.2

962K66150

PL 8.3

807E19440

PL 2.2

807E19450

PL 2.6

807E19460

PL 2.6

807E21180

PL 7.4

809E54170

PL 2.4

809E54180

PL 2.6

809E56440

PL 13.8

809E73520

PL 2.2

809E74030

PL 11.5

809E76520

PL 6.2

809E76520

PL 6.3

809E76630

PL 7.4

809E79910

PL 10.3

809E79920

PL 10.3

815E08650

PL 10.4

815E42250

PL 10.4

848K01660

PL 2.2

848K02140

PL 11.6

848E04451

PL 9.2

848E04480

PL 9.1

848E04501

PL 9.2

848E04511

PL 9.1

848K04904

PL 8.3

848K07410

PL 10.2

848K17300

PL 9.1

868E12730

PL 10.6

896E41981

PL 11.1

896E42140

PL 11.1

896E58070

PL 8.3

960K28562

PL 11.5

960K28611

PL 8.1

960K32370

PL 13.3

960K32602

PL 8.4

Parts Lists

Part Number Index

June, 2008
5-62

Reissue
WorkCentre 5016, 5020

6 General Procedures
Diagnostics
Diagnostic Mode .............................................................................................................
Basic Operations of the Diagnostic Mode .......................................................................
IOT Diagnostics...............................................................................................................

6-3
6-4
6-7

General Procedures
GP1 Serial Number Locations.........................................................................................
GP 2 Viewing the Six Digit Error Code............................................................................

6-43
6-43

General Information
Specifications ..................................................................................................................
Tools ...............................................................................................................................
Consumables ..................................................................................................................
Glossary of Terms...........................................................................................................

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WorkCentre 5016, 5020

6-45
6-52
6-52
6-53

June, 2008
6-1

General Procedures

General Procedures

June, 2008
6-2

Reissue
WorkCentre 5016, 5020

Diagnostic Mode
This mode is used by service engineers to solve problems in the field and is intended to identify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following
diagnostic functions can be run from the Control Panel:
Function

Parts Diagnostics

Program Function

NVM Check and Change of Settings

Reissue
WorkCentre 5016, 5020

Overview

Input Diagnostics

This can be used to check the status of the various sensors in the engine, IIT, and Trays. Refer to
Input Diagnostics for the sensors that can be checked and their Chain Function Codes.

Output Diagnostics

This can be used to operate the various motors, solenoids and clutches in the engine, IIT, and
Trays. Refer to Output Diagnostics for the components that can be operated and their Chain
Function Codes.

Initialization

This can be used to initialize the NVM, Counters, and Error Histories. Refer to Program Function
for the items that can be initialized.

Test Print

This can be used to generate an independent test print from the MCU or through the Controller.
Refer to Program Function.

Check

This can be used to check the total print counter, serial/product number, SW version, Error
Histories, etc. Refer to Program Function.

Checking the NVM value


and changing the settings

This is used to check and change the values of the various parameters in NVM.

June, 2008
6-3

General Procedures

Diagnostic Mode

Basic Operations of the Diagnostic Mode

Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display.
The "_" is blinking.

C _
How to Exit the Diagnostic Mode
Switch the machine OFF and then ON again.

How to Input the Chain and Function (WC 5016, 5020 w/Platen, ADF)

Display: Displays the menus and their results.

The following shows the Chain and Function input method in the Diagnostic Mode.

Keypad: Inputs Chain Function Codes.

A Chain/Function Code must be input as 2 digits. If the Chain/Function Code is "1,"


it must be input as "01." Any input value that goes beyond the 2nd digit will be ignored.

[Start] button: Displays the Diagnostics Menu.


[Stop] button: Pauses/Stops the diagnostic.

To clear the Chain/Function Code that was input, press the "C" button.
Both digits will be cleared, and you will be returned to the Code input screen.
When inputting the Function Code, pressing the [Start] button after inputting a Function Code
that is out of the specified range will transfer you to the initial screen of Function input.

How to Enter the Diagnostic Mode

Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the
display. The "_" should be blinking.

There are 2 ways to enter the diagnostic mode depending on the model of the IOT.
The procedure below entitled WC 5016, 5020 (with platen or ADF) Entering the Diagnostic
Mode is for IOT models with a platen, or with an ADF.
The procedure following entitled WC 5020 is for IOT models with a DADF.

C _

WC 5016, 5020 (with Platen or ADF) Entering the Diagnostic Mode


Press and hold down the [0] button on the keypad for 4 seconds or longer, and then press (and
quickly release) the [Start] button while still keeping the [0] button pressed.

Use the keypad to enter the 2-digit Chain Code.


The first number will appear in the first digit space, and the "_" will move to the right.

C 1 _
General Procedures

June, 2008
6-4

Reissue
WorkCentre 5016, 5020

Input the next number, and it will appear in the second digit space.

Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display.
The "_" is blinking.

C 1 2
Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display.
An "F" and the blinking "_" are shown on the Function Code input screen.

How to Exit the Diagnostic Mode


Switch the machine OFF and then ON again.

How to Input the Chain and Link (WC 5020 w/DADF)

F _

The following shows the Chain and Link input method in the Diagnostic Mode.
A Chain/Link Code can be up to 3 digits. If the Chain/Function Code is "1,"
it must be input as "1." Do necessary to 0 fill. Any input value that goes beyond the 3rd digits
will be ignored.

Use the keypad to enter the 2-digit Function Code.

To clear the Chain/Link Code that was input, press the "AC" button.
Both digits will be cleared, and you will be returned to the Chain Code input screen.
When inputting the Link Code, pressing the [Start] button after inputting a Link Code that is out
of the specified range will transfer you to the initial screen of Link input.

F 2 _

Enter the Diagnostic Mode and check that the "C_ " (Chain Code input screen) is shown on the
display. The "_" should be blinking.
Pressing the [Start] button will then run the specified Diagnostic Code.

F 2 3
WC 5020 Entering the Diagnostic Mode
Press and hold down the [0] button on the keypad for 4 seconds or longer, and then press (and
quickly release) the [Start] button while still keeping the [0] button pressed.

Use the keypad to enter the Chain Code.


The first number will appear in the right hand digit space, and the "_" will move to the left and
the C will disappear.

Enter 6, 7, 8, and 9 then press the Start button.

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June, 2008
6-5

General Procedures

Input the next number, and it will appear in the right hand digit space.

Input the next number and it will appear in the right hand digit space.

Input the next number and it will appear in the right hand digit space.

Pressing the [Start] button will then run the specified Diagnostic Code.
NOTE: If in NVM, the value of that NVM location will flash waiting for a new input. After inputing
a new NVM code press the START button and the Link Code input screen will appear on the
display waiting for a new Lind Code.

How to Interrupt a Diagnostic


Press the [Stop] button when the diagnostic is still running.
Stopping a diagnostic that is running will return you to the Link Code input screen.
Pressing the [Start] button will show the "L_ " (Link Code input screen) on the display.
An "L" and the blinking "_" are shown on the Link Code input screen.

Pressing the [AC] button will return you to the Chain Code input screen (C_).

Use the keypad to enter the Link Code first digit.

Input the next number and it will appear in the right hand digit space.

General Procedures

June, 2008
6-6

Reissue
WorkCentre 5016, 5020

Input Component Control Codes

IOT Diagnostics
Input Diagnostics
The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT,
and Trays.
For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the
component and return you to the Function Code input screen.
For DADF model machines; Pressing the [Stop] button will stop the operation of the component
and return to the Link Code inpit screen.

Chain

Func
or
Link

Sub

Contents of Data

Meaning

05

33

ADF

Document Tray Width


Sensor 2

L: No document
H: Document present

05

34

ADF

Document Tray Length


Sensor 1

L: No document
H: Document present

05

35

ADF

Document Tray Length


Sensor 2

L: No document
H: Document present

05

36

ADF

Document Feed Sensor

L: No document
H: Document present

07

07

TRAY

Tray1 No Paper Sensor

L: Paper present
H: No paper

07

08

TRAY

STM No Paper Sensor

L: Paper present
H: No paper

08

05

PH

IOT Regi Sensor

L: No paper
H: Paper present

08

06

TRAY

STM Feed Sensor

L: No paper
H: Paper present

08

07

TRAY

Tray1 Feed Sensor

L: No paper
H: Paper present

08

47

TRAY

FEED READY
SIGNAL

Level is high
Hot-Line Control

09

02

XERO

Drum Cartridge
Detected

L: No Drum Cartridge
H: Cartridge present

09

07

XERO

Toner Empty Sensor

L: Toner available
H: Toner depleted

10

23

PH

Fuser Exit Sensor

L: No paper
H: Paper present

10

60

FUSER

Nohad Fan Fail Monitor L: Able to monitor FUSER


FAN FAIL
H: Unable to monitor
FUSER FAN FAIL

Input Component Control Codes

Chain

Func
or
Link

Sub

Contents of Data

Meaning

01

01

PH

L/H (Left Side)


COVER

L: Cover is closed
H: Cover is open

01

10

TRAY

STM (Tray 2) L/H


COVER

L: Cover is closed
H: Cover is open

01

11

PH

L/H (Tray 1) LOW


COVER

L: Cover is closed
H: FCover is open

01

12

PH

FRONT COVER

L: Cover is closed
H: Cover is open

05

10

IIT

Platen COVER Open

L: Cover is closed
H: Cover is open

05

11

IIT

Carriage Home Sensor

L: Sensor is exposed
H: Sensor is blocked

05

29

ADF

ADF Top Cover Open

L: Cover is open
H: Cover is closed

05

30

ADF

Document Set Sensor

L: No document
H: Document present

05

31

ADF

Document Feeder
Width Sensor

L: No document
H: Document present

05

32

ADF

Document Tray Width


Sensor 1

L: No document
H: Document present

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WorkCentre 5016, 5020

June, 2008
6-7

General Procedures

Input Component Control Codes

Chain

Func
or
Link

Sub

Contents of Data

Meaning

05

217

DADF

Document Width Sensor

L:
H:

62

212

IIT

Regi Sensor

L:
H:

62

272

IIT

Scan Start

L:
H:

62

300

IIT

Platen I/L Switch

L:
H:

212

DADF

Feeder Cover Switch

L:
H:

102

DADF

Document Set Sensor

L:
H:

215

DADF

Doc Feeder Width Sensor

L:
H:

216

DADF

Doc Tray Width Sensor


1

L:
H:

217

DADF

Doc Tray Width Sensor


2

L:
H:

218

DADF

Doc Tray Length Sensor 1

L:
H:

219

DADF

Doc Tray Length Sensor 2

L:
H:

204

ADF/
DADF

Document Feed Sensor

L:
H:

206

ADF/
DADF

Doc Regi Sensor

L:
H:

205

ADF/
DADF

Doc Feedout Sen sor/


Exit Invert Sensor

L:
H:

General Procedures

Output Diagnostics
The Output Diagnostics can be used to operate and check the status of the various motors,
solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every
component, and whether or not the component is operating properly can be determined by
checking the operation from outside.
When a component is operating, "run" is displayed.

r u n
For Platen and ADF model machines; Pressing the [Stop] button will stop the operation of the
component and return you to the Function Code input screen.

F 2 3
For DADF model machines; Pressing the [Stop] button will stop the operation of the component
and return to the Link Code inpit screen.

To resume the operation of the specified component, press the [Start] button again.

Output Component Control Codes


Chain

Func

Sub

Contents of Data

04

01

PH

IOT Motor ON

04

02

FUSER

Nohad Fan Motor


(HIGH SPEED)

June, 2008
6-8

Meaning

Fuser Fan changes from


Low to High speed

Reissue
WorkCentre 5016, 5020

Output Component Control Codes

Output Component Control Codes

Chain

Func

Sub

Contents of Data

Meaning

Chain

Func

Sub

Contents of Data

05

20

IIT

Carriage Motor High


Speed scan

Move the Carriage in the


scan direction at 80mm/
sec. NOTE: After the
scan, the Carriage stops
beyond the end position.
Pressing the [Start] button again returns the Carriage to the home
position. After another
scan, the Carriage stops
beyond the end position.
Turn the power off and on
to return the Carriage to
the home position.

08

11

TRAY

STM Feed Clutch

08

12

TRAY

Tray1 Feed Clutch

08

13

TRAY

STM Feed Motor

08

17

PH

Bypass Solenoid

09

04

XERO

HVPS ON (LOW
VOLTAGE)

09

05

XERO

HVPS ON (HIGH
VOLTAGE)

09

06

XERO

Pre-Charge Erase
Lamp

10

08

PH

Exit Motor Forward

10

09

PH

Exit Motor Reverse

05

62

DADF

Paper Feed Clutch

05

63

DADF

Registration Clutch

05

64

DADF

Output Inverting
Clutch

05

65

DADF

Output Spacing Solenoid

62

05

IIT

Scan Motor, Scan


Direction

Used with locking position


Used with locking position

05

05

05

05
05

21

22

23

40
41

IIT

IIT

IIT

ADF
ADF

Carriage Motor High


Speed return

Move the Carriage


toward home position at
80mm/sec. NOTE: See
05-20.

Carriage Motor Low


Speed scan

Move the Carriage in the


scan direction at 40mm/
sec. NOTE: See 05-20.

Carriage Motor Low


Speed return

Move the Carriage


toward home position at
40mm/sec. NOTE: See
05-20.

Document Drive Motor


High Speed

Run the Document Drive


Motor at 80 mm/sec.

62

06

IIT

Scan Motor Return


Direction

Document Drive Motor


Low Speed

Run the Document Drive


Motor at 40 mm/sec.

62

07

IIT

Scan Locking Position

05

01

DADF

DADF Motor

62

IIT

Exposure Lamp

62

86

IIT

Image Area H8_PS

05

42

ADF

Document Feed Clutch

Turn the Document Feed


Clutch on.

06

15

ROS

ROS Motor ON

ROS Motor Start & Stop.

08

10

PH

IOT Registration
Clutch

Reissue
WorkCentre 5016, 5020

June, 2008
6-9

Meaning

NOTE: Ejects paper.

General Procedures

Program Function

Clearing the error will return you to the Function Code input screen.

The Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the
following functions:

Test Print

Initialize NVM

Check Error History

Check Print Count

Display Version

Clear Error History

Display Serial Number, Product Number

F _
To resume the test print, press the [Start] button again.
Pressing the [Stop] button in the middle of a test print will stop the feeding of additional paper,
output any paper that was already fed, and return you to the Function Code input screen.
Initialize NVM [20-58]

Test Print [23-10], [23-01]


There are two test print modes: one that outputs the Controller built-in pattern, and another that
outputs the MCU built-in pattern.

This will return the NVM settings to their default values.


While the NVM is being initialized, "run" is displayed.

NOTE: Before running either of these test prints, you must check and make sure that the applicable NVM settings are correct. See Summary of Program Functions.
During a test print, "run" is displayed.

r u n

r u n

When NVM initialization is complete, you will be returned to the Function Code input screen.

Once the test print starts, an error code will be displayed if an error occurs while printing.

C 1

General Procedures

June, 2008
6-10

Reissue
WorkCentre 5016, 5020

Display Error History [40-01]

Display Firmware Version [29-49]

This can be used to check for the last 20 errors.

This can be used to check the firmware versions of the Controller and the MCU.

Pressing the [Start] button will display the error codes, starting with the most recent error.

Pressing the [Start] button will display the firmware version, starting from the highest order (leftmost) digit.
Once everything has been displayed, you will be returned to the Function Code input screen.

E 1
J
6 6
1
F

When the last error is displayed, press the [Start] key to return to the Function Code input
screen.

1
a
2

Clear Error History [20-59]


This can be used to clear the Error History.

F _

While the Error History is being cleared, "run" is displayed.

Pressing the [Stop] key during the display will stop it and return you to the Function Code input
screen.

r u n

Check Print Count [25-01]


This can be used to check the total print count. The display is in decimal numbers.
The initial display shows the first 3 digits of the print count. Pressing the [Start] button will show
you the next 3 digits.

Once the Error History has been cleared, you will be returned to the Function Code input
screen.
Display Serial Number [25-20]

Pressing the [Start] button again will return you to the Function Code input screen.
This can be used to display the serial number of the machine.

7 1 1
6
F

Reissue
WorkCentre 5016, 5020

Pressing the [Start] button will display the serial number, starting from the highest order (leftmost) digit.
Once the whole serial number has been displayed, you will be returned to the Function Code
input screen.

2 9
5
8
F
3 1
6
4
7
0

June, 2008
6-11

General Procedures

Display Product Code [25-21]


This can be used to display the product code of the machine.
Pressing the [Start] button will display the product code, starting from the highest order (leftmost) digit.
Once the whole product code has been displayed, you will be returned to the Function Code
input screen.

F _

General Procedures

June, 2008
6-12

Reissue
WorkCentre 5016, 5020

Summary of Program Functions

Chain

Function

Sub

Contents of Data

Meaning

05

22

IIT

Move Scanner

Moves the Scanner to the home position.

05

23

IIT

Move Scanner

Moves the Scanner to the maintenance position.

20

58

Initialize

MCU NVM Initialize

Sets the initial value in the MCU's system data.

20

59

Initialize

Clear Error History

Clears the Error History.

20

60

Initialize

MCU NVM Update

Sets the initial value in additional system data between old and new MCU
versions.
Use "DIAG EXECUTE" command.

23

10

Test Print

Test Print

Executes test pattern printing.

23

01

Test Print

Print Controller built-in pattern

Prints the Controller built-in grid, using the following NVM settings:
1-Sided or 2-Sided: 23-20
Paper Source: 23-21
Number of prints: 23-27 (high-order digits) and
23-26 (low-order digits)

25

01

Check

Display total print counter

Displays the total print count (6 digits). The display is divided into 2
portions: the high-order digits and the low-order digits.

25

20

Check

Display machine serial number

Displays the machine serial number (10 digits). The display is divided into 4
portions: the highest-order digit, followed by 3 sets of 3 digits.

25

21

Check

Display machine product code

Displays the machine product code (8 digits). The display is divided into 3
portions: the 2 highest-order digits, followed by 2 sets of 3 digits.

29

50

Check

Display Controller firmware version

Displays the firmware version of the Controller. The display is divided into
3 portions, starting from the highest-order digit.

29

49

Check

Display MCU firmware version

Displays the firmware version of the MCU. The display is divided into 3
portions, starting from the highest-order digit.

40

01

Check

Display Error History

Displays the Error History, starting with the most recent error code.

Reissue
WorkCentre 5016, 5020

June, 2008
6-13

General Procedures

NVM Settings Mode


Basic Operations of the NVM Settings Mode
The NVM Settings Mode allows you to check or change the value of each NVM setting.
Initially, the current value of the specified NVM item is shown as blinking.

3
Using the keypad to input a value shows the value as blinking.

3 1
3
Pressing the [C] button clears the value that was input and leaves the current value as blinking.

3
Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to
the Function Code input screen after 2 seconds has passed.

3
If the [Start] button is pressed when "_" is displayed, or when the input value is outside the
range of possible settings, the input value is treated as invalid while the current value is shown
as blinking. You will then be returned to the Function Code input screen after 4 seconds has
passed.
See List of NVM Settings (WC 5016, 5020 ADF).

General Procedures

June, 2008
6-14

Reissue
WorkCentre 5016, 5020

List of NVM Settings (WC 5016, 5020 ADF)


NOTE: In the CE Access columns, O = yes and X = no.
CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

06

20

ROS

ALL TRAY-LASER SIDE


REGI ADJUSTMENT

1~99

0.254
mm

50

06

21

ROS

TRAY1-LASER SIDE REGI


ADJUSTMENT

1~99

0.254
mm

50

06

22

ROS

TRAY2-LASER SIDE REGI


ADJUSTMENT

1~99

0.254
mm

50

06

26

ROS

MSI-LASER SIDE REGI


ADJUSTMENT

1~99

0.254
mm

50

06

28

ROS

DUP ALL TRAY-LASER


SIDE REGI ADJUSTMENT

1~99

0.254
mm

50

06

29

ROS

DUP TRAY1-LASER SIDE


REGI ADJUSTMENT

1~99

0.254
mm

50

06

30

ROS

DUP TRAY2-LASER SIDE


REGI ADJUSTMENT

1~99

0.254
mm

50

06

34

ROS

DUP MSI-LASER SIDE


REGI ADJUSTMENT

1~99

0.254
mm

50

06

52

ROS

IMAGE AREA

0~1

0:Normal Image Area


1:Wide Image Area

07

46

TRAY

Tray1-paper size

0~254

1mm

value paper type


1: 11x17 SEF
2: A3 SEF
3: 8K SEF*1
5: B4SEF
6: 8.5x14 SEF(Legal)
7: 8.5x13.4 SEF(Mexico Folio)
8: 8.5x13 (Folio)
10: A4 SEF
11: 8.5x11 SEF(Letter)
12: 16K SEF*1
15: B5 SEF
17: 8.5x11 LEF(Letter)

Reissue
WorkCentre 5016, 5020

June, 2008
6-15

Remarks

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

07

47

TRAY

Tray2-paper size

0~254

1mm

value paper type


1: 11x17 SEF
2: A3 SEF
3: 8K SEF*1
5: B4SEF
6: 8.5x14 SEF(Legal)
7: 8.5x13.4 SEF(Mexico Folio)
8: 8.5x13 (Folio)
10: A4 SEF
11: 8.5x11 SEF(Letter)
12: 16K SEF*1
15: B5 SEF
17: 8.5x11 LEF(Letter)

07

48

TRAY

MSI Paper size

0~254

1mm

value paper type


1: 11x17 SEF
2: A3 SEF
3: 8K SEF*1
5: B4SEF
6: 8.5x14 SEF(Legal)
7: 8.5x13.4 SEF(Mexico Folio)
8: 8.5x13 (Folio)
10: A4 SEF
11: 8.5x11 SEF(Letter)
12: 16K SEF*1
15: B5 SEF
17: 8.5x11 LEF(Letter)
18: 5.5x8.5 S
19: A5 S

20

01

PH

LEAD REGI ADJUSTMENT


- ALL TRAY

0~60

0.146
mm

30

Image input is delayed when Set Value is


increased.
Min(0)=-4.46mm, Max(66)=4.46mm,
Initial(33)=0mm

20

41

PH

TRAY1 for Normal LEAD


REGI ADJ

0~60

0.146
mm

30

Image input is delayed when Set Value is


increased.

20

42

PH

TRAY2 for Normal LEAD


REGI ADJ

0~60

0.146
mm

30

Image input is delayed when Set Value is


increased.

General Procedures

June, 2008
6-16

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

20

43

PH

SMH for Normal LEAD REGI


ADJ

0~60

0.146
mm

30

Image input is delayed when Set Value is


increased.

20

45

PH

DUP ALL SIZE for Normal


LEAD REGI ADJ

0~60

0.146
mm

30

Image input is delayed when Set Value is


increased.

20

46

PH

ALL TRAY - REGI LOOP


TIMER

0~66

0.438
mm

33

Loop increases when Set Value is


increased.

20

47

PH

TRAY1 for Normal Paper REGI LOOP TIMER

0~66

0.438
mm

33

Loop increases when Set Value is


increased.

20

48

PH

TRAY2 for Normal Paper REGI LOOP TIMER

0~66

0.438
mm

33

Loop increases when Set Value is


increased.

20

49

PH

SMH for Normal Paper - REGI


LOOP TIMER

0~66

0.438
mm

11

Loop increases when Set Value is


increased.

20

51

PH

DUP for Normal Paper - REGI


LOOP TIMER

0~66

0.438
mm

33

Loop increases when Set Value is


increased.

21

09

HFSI

Last 2 of Fuser discharging


Number

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

21

19

HFSI

5th & 6th Fuser discharging


Number

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

21

29

HFSI

3rd & 4th Fuser discharging


Number

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

21

39

HFSI

1st 2 of Fuser discharging


Number

0~3

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

23

20

PH

Simplex/Duplex

0~1

0: Simplex
1: Duplex

Reissue
WorkCentre 5016, 5020

June, 2008
6-17

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Initial
Value

Init

Remarks

23

21

PH

Feed Tray

1~6

1: Tray1. 2: Tray2. 3: Tray3. 4: Tray4.


5: HCF. 6: MSI

23

22

PH

Output Tray

0~4

0: FACE DOWN TRAY#1.


1: FACE DOWN TRAY#2.
2: FACE UP TRAY.
3: FINISHER Bin1.
4: FINISHER Top Tray

23

26

PH

Test Print Run Length Low


Byte

0~99

Number of Test Prints

23

27

PH

Test Print Run Length High


Byte

0~99

Number of Test Prints

29

01

Billing

Last 2 Dig Total Copy


Counter(8 Digits)

0~99

29

11

Billing

3rd & 4th Dig Total Copy


Counter(8 Digits)

0~99

29

21

Billing

1st 2 Dig Total Copy


Counter(8 Digits)

0~99

29

04

HFSI

Tray1 Last 2 Digits of Feed


Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

14

HFSI

Tray1 5th & 6th Digits of Feed


Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

24

HFSI

Tray1 3rd & 4th Digits of


Feed Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

34

HFSI

Tray1 1st 2 Digits of Feed


Capacity (8 Digits)

0~3

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

General Procedures

Unit

June, 2008
6-18

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

29

05

HFSI

Tray2 Last 2 Digits of Feed


Capacity (6 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

15

HFSI

Tray2 5th & 6th Digits of Feed


Capacity (6 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

25

HFSI

Tray2 3rd & 4th Digits of


Feed Capacity (6 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

09

HFSI

MSI Last 2 Digits of Feed


Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

19

HFSI

MSI 5th & 6th Digits of Feed


Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

29

HFSI

MSI 3rd & 4th Digits of Feed


Capacity (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

29

39

HFSI

MSI 1st 2 Digits of Feed


Capacity (8 Digits)

0~3

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

30

04

Recycle

Last 2 Digits of MSI Feed


Capacity (8 Digits)

0~99

30

14

Recycle

5th & 6th Digits of MSI Feed


Capacity (8 Digits)

0~99

30

24

Recycle

3rd & 4th Digits of MSI Feed


Capacity (8 Digits)

0~99

Reissue
WorkCentre 5016, 5020

June, 2008
6-19

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

30

34

Recycle

1st 2 Digits of MSI Feed


Capacity (8 Digits)

0~3

30

05

Recycle

Last 2 of IOT Starting Number

0~99

30

15

Recycle

3rd & 4th IOT Starting


Number

0~99

30

25

Recycle

1st 2 of IOT Starting Number

0~99

30

06

Recycle

Tray1 Last 2 Digits of Feed


Capacity (8 Digits)

0~99

30

16

Recycle

Tray1 5th & 6th Digits of Feed


Capacity (8 Digits)

0~99

30

26

Recycle

Tray1 3rd & 4th Digits of


Feed Capacity (8 Digits)

0~99

30

36

Recycle

Tray1 1st 2 Digits of Feed


Capacity (8 Digits)

0~3

30

07

Recycle

Tray2 Last 2 Digits of Feed


Capacity (6 Digits)

0~99

30

17

Recycle

Tray2 5th & 6th Digits of Feed


Capacity (6 Digits)

0~99

30

27

Recycle

Tray2 3rd & 4th Digits of


Feed Capacity (6 Digits)

0~99

30

37

Recycle

Tray2 1st 2 Digits of Feed


Capacity (8 Digits)

0~3

30

41

HFSI

Last 2 Digits of the number of


Sheets Reaching BIAS transfer
Roll (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

30

42

HFSI

5th & 6th Digits of the number


of Sheets Reaching BIAS
transfer Roll (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

General Procedures

June, 2008
6-20

Remarks

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

30

43

HFSI

3rd & 4th Digits of the number


of Sheets Reaching BIAS
transfer Roll (8 Digits)

0~99

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

30

44

HFSI

1st Two Digits of the number


of Sheets Reaching BIAS
transfer Roll (8 Digits)

0~3

Only 0 clearance is possible in the write


mode.
("0 clearance" means all bytes change to 0
at the same time.)

30

61

Recycle

Tray Feed Capacity MAX


Over

0~1

It is shown whether the Recycle Tray


Feed Capacity NVM was written more
than 4000000 times.
0: not exceed
1: exceeded.

30

62

Recycle

IOT Starting Number MAX


Over

0~1

It is shown whether the IOT Starting


Number NVM was written more than
1000000 times.
0: not exceed
1: exceeded.

33

04

CRU

CRU Remain

0~100

1%

100

CRU Remain percentage

33

05

ESS IF

UI Auto Clear Time

0~4

0=OFF(Disabled), 1=20sec
2=30sec, 3=60sec, 4=90sec

33

06

ESS IF

Priority Paper Tray

1~3

1=Tray1
2=Tray2
3=MSI

33

07

ESS IF

Document Type

1~3

1=Text
2=Text & Photo
3=Photo

33

08

ESS IF

Density Adjustment

0~4

0=Lightest
1=Light
2=Normal
3=Dark
4=Darkest

Reissue
WorkCentre 5016, 5020

June, 2008
6-21

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

33

09

ESS IF

Default Reduction /
Enlargement

0~4

0=100%
1=50%
2=70%(Metic),78%(Inch13&14)
3=129%(Metic),141%(Inch13&14)
4=200%

33

11

ESS IF

Auto Tray Switch

0~1

0=Disable
1=Enable

33

12

ESS IF

Auto Paper Selection

0~1

0=Disable
1=Enable

33

13

ESS IF

Default Customizing
Reduction / Enlargement

50~200

82

China 82=82%(=82)
XC 64=64%(=64)

33

14

ESS IF

Sharpness Adjustment for


Copy Job

0~4

0=Weakest
1=Weaker
2=Normal
3=Stronger
4=Strongest

33

15

ESS IF

Sharpness Adjustment for


Scan Job

0~4

0=Weakest
1=Weaker
2=Normal
3=Stronger
5=Strongest

33

16

ESS IF

MCU Low Power Mode

1~254

0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)

33

17

ESS IF

MCU Sleep Mode

0~254

0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)

General Procedures

June, 2008
6-22

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

33

18

ESS IF

Device Power Off Mode

0~254

0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)

33

19

ESS IF

Background removal for


COPY

0~5

0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5

33

20

ESS IF

Background removal for


SCAN

0~5

0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5

33

21

ESS IF

Account Mode

0~2

0=Disable
1=Single User Password Mode
2=Multi User Password Mode

33

22

ESS IF

Paper Class

0~2

0=Metric
1=Inch13
2=Inch14

33

23

ESS IF

Add Original Auto Clear Time 0~4

0=OFF(Disabled)
1=20sec
2=30sec
3=60sec
4=90sec

33

24

ESS IF

Wait Time After MSI Jam


Clear

0~60

1sec

0- 60sec

33

25

ESS IF

Carriage Return Default


Position

0~60

1sec

0- 60sec

Reissue
WorkCentre 5016, 5020

June, 2008
6-23

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

33

26

ESS IF

Platen Fast Scan REGI


Adjustment

0~144

1dot
(600dpi)

72

0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot

33

27

ESS IF

Platen Slow scan REGI


Adjustment

0~151

1dot
(600dpi)

24

0-23=-24 to -1dot
24=0dot
25-144=1 to 151dot

33

28

ESS IF

ADF Fast Scan REGI


Adjustment

0~144

1dot
(600dpi)

72

0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot

33

29

ESS IF

ADF Slow scan REGI


Adjustment

0~79

0.1mm

40

0-39=-4.0 to -0.1mm
40=0mm
41-80=0.1 to 4.0mm

33

30

ESS IF

Shading Offset for ADF

1~254

100

complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)

33

31

ESS IF

Shading Offset for ADF

1~254

100

complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)

33

33

ESS IF

Platen Slow Scan scale


Adjustment

0~20

0.10%

10

0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%

33

35

ESS IF

ADF Slow Scan scale


Adjustment

0~20

0.10%

10

0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%

33

36

ESS IF

ADF Loop Adjustment

0~10

1mm

0-4=-5 to -1mm
5=0mm
1-5=1 to 5mm

33

37

ESS IF

M/C config

0~1

0 : DC
1 : CPS

33

38

ESS IF

ADF installation

0~1

0 : not installed
1 : installed

General Procedures

June, 2008
6-24

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

Remarks

34

01

ESS IF

Administrator User Login


Password Low byte

48~57

49

48-57

34

11

ESS IF

Administrator User Login


Password Mid byte

48~57

49

34

21

ESS IF

Administrator User Login


Password High Byte

48~57

49

34

02

ESS IF

User1 Login Password Low


Byte

48~57

48

34

12

ESS IF

User1 Login Password Mid


byte

48~57

48

34

22

ESS IF

User1 Login Password High


byte

48~57

48

34

03

ESS IF

User2 Login Password Low


Byte

48~57

48

34

13

ESS IF

User2 Login Password Mid


byte

48~57

48

34

23

ESS IF

User2 Login Password High


byte

48~57

48

34

04

ESS IF

User3 Login Password Low


Byte

48~57

48

34

14

ESS IF

User3 Login Password Mid


byte

48~57

48

34

24

ESS IF

User3 Login Password High


byte

48~57

48

34

05

ESS IF

User4 Login Password Low


Byte

48~57

48

34

15

ESS IF

User4 Login Password Mid


byte

48~57

48

34

25

ESS IF

User4 Login Password High


byte

48~57

48

Reissue
WorkCentre 5016, 5020

June, 2008
6-25

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

34

06

ESS IF

User5 Login Password Low


Byte

48~57

48

34

16

ESS IF

User5 Login Password Mid


byte

48~57

48

34

26

ESS IF

User5 Login Password High


byte

48~57

48

34

07

ESS IF

User6 Login Password Low


Byte

48~57

48

34

17

ESS IF

User6 Login Password Mid


byte

48~57

48

34

27

ESS IF

User6 Login Password High


byte

48~57

48

34

08

ESS IF

User7 Login Password Low


Byte

48~57

48

34

18

ESS IF

User7 Login Password Mid


byte

48~57

48

34

28

ESS IF

User7 Login Password High


byte

48~57

48

34

09

ESS IF

User8 Login Password Low


Byte

48~57

48

34

19

ESS IF

User8 Login Password Mid


byte

48~57

48

34

29

ESS IF

User8 Login Password High


byte

48~57

48

35

01

ESS IF

User9 Login Password Low


Byte

48~57

48

35

11

ESS IF

User9 Login Password Mid


byte

48~57

48

35

21

ESS IF

User9 Login Password High


byte

48~57

48

General Procedures

June, 2008
6-26

Remarks

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

35

02

ESS IF

User10 Login Password Low


Byte

48~57

48

35

12

ESS IF

User10 Login Password Mid


byte

48~57

48

35

22

ESS IF

User10 Login Password High


byte

48~57

48

35

23

ESS IF

User1 Copy Credit

0~60

1000

35

24

ESS IF

User2 Copy Credit

0~60

1000

35

25

ESS IF

User3 Copy Credit

0~60

1000

35

26

ESS IF

User4 Copy Credit

0~60

1000

35

27

ESS IF

User5 Copy Credit

0~60

1000

35

28

ESS IF

User6 Copy Credit

0~60

1000

35

29

ESS IF

User7 Copy Credit

0~60

1000

35

30

ESS IF

User8 Copy Credit

0~60

1000

35

31

ESS IF

User9 Copy Credit

0~60

1000

35

32

ESS IF

User10 Copy Credit

0~60

1000

36

01

ESS IF

User1 Copy Count Low byte

0~99

36

11

ESS IF

User1 Copy Count Mid byte

0~99

36

21

ESS IF

User1 Copy Count High byte

0~99

36

02

ESS IF

User2 Copy Count Low byte

0~99

36

12

ESS IF

User2 Copy Count Mid byte

0~99

36

22

ESS IF

User2 Copy Count High byte

0~99

36

03

ESS IF

User3 Copy Count Low byte

0~99

36

13

ESS IF

User3 Copy Count Mid byte

0~99

36

23

ESS IF

User3 Copy Count High byte

0~99

36

04

ESS IF

User4 Copy Count Low byte

0~99

36

14

ESS IF

User4 Copy Count Mid byte

0~99

Reissue
WorkCentre 5016, 5020

June, 2008
6-27

Remarks

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

36

24

ESS IF

User4 Copy Count High byte

0~99

36

05

ESS IF

User5 Copy Count Low byte

0~99

36

15

ESS IF

User5 Copy Count Mid byte

0~99

36

25

ESS IF

User5 Copy Count High byte

0~99

36

06

ESS IF

User6 Copy Count Low byte

0~99

36

16

ESS IF

User6 Copy Count Mid byte

0~99

36

26

ESS IF

User6 Copy Count High byte

0~99

36

07

ESS IF

User7 Copy Count Low byte

0~99

36

17

ESS IF

User7 Copy Count Mid byte

0~99

36

27

ESS IF

User7 Copy Count High byte

0~99

36

08

ESS IF

User8 Copy Count Low byte

0~99

36

18

ESS IF

User8 Copy Count Mid byte

0~99

36

28

ESS IF

User8 Copy Count High byte

0~99

36

09

ESS IF

User9 Copy Count Low byte

0~99

36

19

ESS IF

User9 Copy Count Mid byte

0~99

36

29

ESS IF

User9 Copy Count High byte

0~99

36

10

ESS IF

User10 Copy Count Low byte

0~99

36

20

ESS IF

User10 Copy Count Mid Byte

0~99

36

30

ESS IF

User10 Copy Count High Byte 0~99

42

01

ESS IF

Last 20 Fault History 1st Last

48~122

48

42

11

ESS IF

Last 20 Fault History 1st 2nd

48~122

48

42

21

ESS IF

Last 20 Fault History 1st 1st

48~122

48

42

02

ESS IF

Last 20 Fault History 2nd Last

48~122

48

42

12

ESS IF

Last 20 Fault History 2nd 2nd

48~122

48

42

22

ESS IF

Last 20 Fault History 2nd 1st

48~122

48

42

03

ESS IF

Last 20 Fault History 3rd Last

48~122

48

General Procedures

June, 2008
6-28

Remarks

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

42

13

ESS IF

Last 20 Fault History 3rd 2nd

48~122

48

42

23

ESS IF

Last 20 Fault History 3rd 1st

48~122

48

42

04

ESS IF

Last 20 Fault History 4th Last

48~122

48

42

14

ESS IF

Last 20 Fault History 4th 2nd

48~122

48

42

24

ESS IF

Last 20 Fault History 4th 1st

48~122

48

42

05

ESS IF

Last 20 Fault History 5th Last

48~122

48

42

15

ESS IF

Last 20 Fault History 5th 2nd

48~122

48

42

25

ESS IF

Last 20 Fault History 5th 1st

48~122

48

42

06

ESS IF

Last 20 Fault History 6th Last

48~122

48

42

16

ESS IF

Last 20 Fault History 6th 2nd

48~122

48

42

26

ESS IF

Last 20 Fault History 6th 1st

48~122

48

42

07

ESS IF

Last 20 Fault History 7th Last

48~122

48

42

17

ESS IF

Last 20 Fault History 7th 2nd

48~122

48

42

27

ESS IF

Last 20 Fault History 7th 1st

48~122

48

42

08

ESS IF

Last 20 Fault History 8th Last

48~122

48

42

18

ESS IF

Last 20 Fault History 8th 2nd

48~122

48

42

28

ESS IF

Last 20 Fault History 8th 1st

48~122

48

42

09

ESS IF

Last 20 Fault History 9th Last

48~122

48

42

19

ESS IF

Last 20 Fault History 9th 2nd

48~122

48

42

29

ESS IF

Last 20 Fault History 9th 1st

48~122

48

42

10

ESS IF

Last 20 Fault History 10th Last 48~122

48

42

20

ESS IF

Last 20 Fault History 10th 2nd 48~122

48

42

30

ESS IF

Last 20 Fault History 10th 1st

48~122

48

43

01

ESS IF

Last 20 Fault History 11th Last 48~122

48

43

11

ESS IF

Last 20 Fault History 11th 2nd

48~122

48

43

21

ESS IF

Last 20 Fault History 11th 1st

48~122

48

Reissue
WorkCentre 5016, 5020

June, 2008
6-29

Remarks

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Unit

Initial
Value

Init

43

02

ESS IF

Last 20 Fault History 12th Last 48~122

48

43

12

ESS IF

Last 20 Fault History 12th 2nd 48~122

48

43

22

ESS IF

Last 20 Fault History 12th 1st

48~122

48

43

03

ESS IF

Last 20 Fault History 13th Last 48~122

48

43

13

ESS IF

Last 20 Fault History 13th 2nd 48~122

48

43

23

ESS IF

Last 20 Fault History 13th 1st

48~122

48

43

04

ESS IF

Last 20 Fault History 14th Last 48~122

48

43

14

ESS IF

Last 20 Fault History 14th 2nd 48~122

48

43

24

ESS IF

Last 20 Fault History 14th 1st

48~122

48

43

05

ESS IF

Last 20 Fault History 15th Last 48~122

48

43

15

ESS IF

Last 20 Fault History 15th 2nd 48~122

48

43

25

ESS IF

Last 20 Fault History 15th 1st

48~122

48

43

06

ESS IF

Last 20 Fault History 16th Last 48~122

48

43

16

ESS IF

Last 20 Fault History 16th 2nd 48~122

48

43

26

ESS IF

Last 20 Fault History 16th 1st

48~122

48

43

07

ESS IF

Last 20 Fault History 17th Last 48~122

48

43

17

ESS IF

Last 20 Fault History 17th 2nd 48~122

48

43

27

ESS IF

Last 20 Fault History 17th 1st

48~122

48

43

08

ESS IF

Last 20 Fault History 18th Last 48~122

48

43

18

ESS IF

Last 20 Fault History 18th 2nd 48~122

48

43

28

ESS IF

Last 20 Fault History 18th 1st

48~122

48

43

09

ESS IF

Last 20 Fault History 19th Last 48~122

48

43

19

ESS IF

Last 20 Fault History 19th 2nd 48~122

48

43

29

ESS IF

Last 20 Fault History 19th 1st

48~122

48

43

10

ESS IF

Last 20 Fault History 20th Last 48~122

48

43

20

ESS IF

Last 20 Fault History 20th 2nd 48~122

48

General Procedures

Range

June, 2008
6-30

Remarks

Reissue
WorkCentre 5016, 5020

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

43

30

ESS IF

Last 20 Fault History 20th 1st

48~122

48

43

40

ESS IF

Offset to the latest error

0~19

50

15

EXIT

Enable OCT & Inverter

0~2

0:Disable
1:Inverter+OCT
2:Inverter Only

50

20

FUSER

FSR Reset FuserOverTemp

0~3

0:reset
1:FS1 Detected over temp
2:FS2 Detected over temp
3:On time Fail
5:Cold Sagging Fail(Only reset is possible
in the diagnostics mode.)

60

01

ESS IF

MCU VERSION

0~1

60

02

ESS IF

MCU Release Number

0~99

60

03

ESS IF

MCU Patch Level

0~99

60

06

ESS IF

STM Version

0~99

60

07

ESS IF

STM Release Number

0~99

60

18

General

CPM

0~99

20:20PPM
Other:PPM NG

60

19

General

Market Identity

0~254

22: DMO

60

26

MC Code

Serial Code1

0~254

60

27

MC Code

Serial Code2

0~254

60

28

MC Code

Serial Code3

0~254

60

29

MC Code

Serial Code4

0~254

60

30

MC Code

Serial Code5

0~254

60

31

MC Code

Serial Code6

0~254

60

32

MC Code

Serial Code7

0~254

60

33

MC Code

Serial Code8

0~254

60

34

MC Code

Serial Code9

0~254

Reissue
WorkCentre 5016, 5020

June, 2008
6-31

Remarks

General Procedures

CE
Access
Chain

Func
tion

Sub

Contents of Data

Range

Unit

Initial
Value

Init

60

35

MC Code

Serial Code10

0~254

60

36

Product

Product code 1

0~254

60

37

Product

Product code 2

0~254

60

38

Product

Product code 3

0~254

60

39

Product

Product code 4

0~254

60

40

Product

Product code 5

0~254

60

41

Product

Product code 6

0~254

60

42

Product

Product code 7

0~254

60

43

Product

Product code 8

0~254

Remarks

Reprograming the DADF EPROMS on the SLCC PWB when replacing them with new ones.
Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF)
XC(DMO-W)
110 V
100S12656
Serial No.
KMA469001MMA484000

XC(DMO-W)
220 V
100S12657
Serial No.
KMX484001KMX494000

XC(DMO-E)
220 V
100S12655
Serial No.
331494001x331524000x

Chain

Link

700

339

700

340

700

341

700

342

700

343

700

344

700

348

700

349

700

350

700

165

840

840

826

Country Code

840:USA 826:UK

This list

700

402

Paper Size Group

1: Japan, 2:NA, 4:AP, 5:SA

This list

700

337

15

15

15

Device Type

CPFS:15

This list

700

338

Territory

0x01:FX 0x02:XC 0x03:XE


0x04:AP

This list

700

700

Machine serial number format

This list

General Procedures

NVM Destination

Remarks

Reference

Get the information from the latest


soft ware version.

June, 2008
6-32

Reissue
WorkCentre 5016, 5020

Table 1 Reprogaming the EPROMS on the SLCC PWB (DADF)

Chain

Link

XC(DMO-W)
110 V
100S12656
Serial No.
KMA469001MMA484000

700

329

75

75

75

Product Code #1

700

330

77

77

76

Product Code #2

700

331

65

88

66

Procuct Code #3

700

332

Product Code #4

700

333

Product Code #5

700

334

Product Code #6

700

335

Product Code #7

700

336

Product Code #8

700

701

DMP Indication

709

11

85

85

85

XJ Code #1

709

12

67

67

67

XJ Code #2

709

13

78

80

77

XJ Code #3

709

14

XJ Code #4

700

297

75

75

51

Upper 3Byte Serial No. #1

This list or the Serial Number Plate

700

298

77

77

51

Upper 3Byte Serial No. #2

This list or the Serial Number Plate

700

299

65

88

49

Upper 3Byte Serial No. #3

780

203

1:LEF

1:LEF

1:LEF

Tray 1 Standard paper size-Orientation

780

204

44:8.5 x 11 (Letter) 44:8.5x11 (Letter)

5:A4

Tray 1 Standard paper size-Size

This list

780

205

1:LEF

1:LEF

1:LEF

Tray2 Standard paper size-Orientation

This list

780

206

5:A4

5:A4

5:A4

Tray2 Standard paper size-Size

This list

780

232

2:SEF

2:SEF

2:SEF

MSI Standard paper size-Orientation

This list

780

233

39:11x17

39:11x17

4:A3

MSI Standard paper size-Size

715

21

Platen Fast Scan REGI Adjustment

Initial Value: 120

Refer to the NEC Serial Number


Plate which is on the back of the IIT

715

20

Platen Slow Scan REGI Adjustment

Iniatial Value: 120

Refer to the NEC Serial Number


Plate which is on the back of the IIT

650

15

EXIT

0: Simplex M/C
1: 2: Duplex M/C

This list

606

020

All Tray-Laser Side REGI

Initial Value: 50

620

001

Lead REGI Adjustment-All Tray

606

058

Reissue
WorkCentre 5016, 5020

14

XC(DMO-W)
220 V
100S12657
Serial No.
KMX484001KMX494000

XC(DMO-E)
220 V
100S12655
Serial No.
331494001x331524000x

NVM Destination

14

14

END Video Enable Timing Adjustment

June, 2008
6-33

Remarks

Reference

Refer to this list or the Serial Number


Plate.

2:DMP5/6 3:DMP7

This list

This list

This list or the Serial Number Plate


0:none specified, 1:LEF,
2:SEF

This list

This list

Initial Value: 6

This list

General Procedures

List of NVM Settings (WC 5020 DADF)


NOTE: In the CE Access columns, O = yes and X = no.
Table 2
Chain

Link

Name of data

Range

Unit

Initial
Value

715

IISS Major Version

0 ~ 65535

65535

IISS Major Version number

715

IISS Minor Version

0 ~ 65535

65535

IISS Minor Version number

715

IISS Revision Version

0 ~ 65535

65535

IISS Revision Version number

715

10

Platen/DADF

0~1

Switch Platen model and DADF Model


0: Platen
1: DADF

715

11

Change Size Table

0~3

Switch document size detection table of DADF


0: mm (AP)
1: inch 13-12 (EU/South America)
2: inch 14 (North America)
3: Mexico

715

20

Platen SS Registration Adjustment

80 ~ 260

1 dot

120

Platen SS Registration Correction Value. NVM initial


value is Adjustment Value 0. Adjust by 1 dot. (Not
include the adjustment value from Module Sensor ~
Registration)

715

21

Platen PRadjF

0 ~ 240

1 dot

120

Platen FS Registration Correction Value. NVM value


120 is Adjustment Value 0. Adjust by 1 dot.

715

22

CVT Image Reading Position

0 ~ 500

0.1 mm

100

DADF Reading Position Correction Value

715

23

SS Feed Position Correction (Side 1)

400 ~ 600

0.1 mm

505

SS Feed Position Correction Value (Side 1) Includes


the adjustment value from Doc Regi Sensor (SNS8)
ON~Start of Reading Side 1

715

24

SS Feed Position Correcation (Side 2)

400 ~ 600

0.1 mm

505

SS Feed Position Correction Value (Side 2) Includes


the adjustment value from Doc Regi Sensor (SNS8)
ON~Start of Reading Side 2.

715

25

SS Tail Registration Corerection (Side 1)

400~600

0.1 mm

446

Includes the adjustment value from Doc Regi Sensor


(SNS8) OFF~Finish of Reading Side 1.

715

26

SS Tail Registration Correction (Side 2)

400~600

0.1 mm

446

Includes the adjustment value from Doc Regi Sensor


(SNS8) Off~Finish of Reading Side 2.

715

27

Registration Loop Degree Adjustment A

50~200

0.1 mm

89

Feed Sensor (SNS7) ON~Feed CL (EMC1) OFF after


feeding the document (Adjustment Value A)

715

28

Registration Loop Degree Adjustment B

50~200

0.1 mm

150

Feed Sensor (SNS7) ON~Regi Cl (ENC2) ON when


inverting document. (Adjustment Value B)

715

29

Feed Clutch Timing Adjustment (output)

700~1000

0.1 mm

940

Feedout Sensor OFF~Feedout Clutch OFF when outputting

715

30

Feedout Clutch Timing Adjustment (invert) 0~500

0.1 mm

210

Feedout Sensor) OFF~Feedout Clutch OFF when


inverting

715

31

CVT FS OFFset Side 1

1 dot

120

CVT FS Registration Correction Value for Side 1 (front


side) NVM value 120 is Adjustment Value 0. Adjust by 1
dot.

General Procedures

0~240

June, 2008
6-34

CE Access
W
Init Remarks

Reissue
WorkCentre 5016, 5020

Table 2
Chain

Link

Name of data

Range

Unit

Initial
Value

715

32

CVT FS OFFset Side 2

0~240

1 dot

120

CVT FS Registration Correction Value for Side 2 (back


side) NVM value 120 is Adjustment Value 0. Adjust by 1
dot.

715

40

FS Magnification Adjustment

0~100

0.1%

50

Fine Adjustment Value of FS magnification. Shows =/5% (by 0.1%) fine adjustment value with 50 for 0%, ) for
-5% and 100 for 5%.

715

41

Platen SS Magnification Adjustment

40~60

0.1%

50

Fine Adjustment Value of Platen SS Magnification.


Shows +/- 1% (by 0.1%) fine adjustment value with 50
for 0%, 40 for -1% and 60 for +1%/

715

42

CVT SS Magnification Adjustment

40~60

0.1%

50

Fine Adjustment Value of CVT SS Magnification.


Shows +/- 1% (by 0.1%) fine adjustment value with 50
for 0%, 40 for -1% and 60 for +1%.

715

90

Fail Bypass

0~1

0: With out Fail Bypass


1: With Fail Bypass

715

91

Error Information

0~65535

Debug information

715

92

Size detection: Sensor Information of Cus- 0~65535


tom Size

Sensor information in the case of the size detection


result being Custom Size. If the result is not Custom
Size, this NVM update will not be done.
bit 0: Sensor 6
bit 1: Sensor 5
bit 2: Sensor 4
bit 3: Sensor 3
bit 4: Sensor 2
bit 5-15: (spare)
Meaning of bit = 0: Sensor OFF, 1: Sensor ON

715

100

WREF ADJ Platen

50~255

111

Correction Factor of Blue W-Fef (for Platen)

715

101

Density Level ADJ RGBK

80~120

100

Highlight Fine Adjustment (x 1/100, dommon to RGBK)

715

102

102WDL STD CL 30 B

0~1023

Standard Data of White Variation Correction.

715

103

WREF ADJ CVT

50~255

78

Correction factor of Blue W-Fef (for CVT)

715

110

AGOC SHD NVM

0~8

0: PROM used
1: NVM of (*1) enabled.

715

111

FBLM

0~1023

984

AGC Maximum Allowable Value (*1)

715

112

FBLI

0~1023

64

AGC Minimum Allowable Value (81)

715

113

PLSnCL

0~255

32

Reading Line Number of Shading RGB. (*1)

715

114

FL CHK NG Count

0~65535

Once

Number of Lamp Check Failure (Reset by lamp


replacement)

715

115

FL CHK NG Data

0~1023

Downloaded Dtaat at Lamp Check Failure (Get data


when white is read, which is compared at the check)

715

120

AGC ADJ BW

1~200

100

AGC BW for Target Value Correction (x1/100: 100=x1)

715

121

Gap (1)

0~1023

128

CCD Ch-1 Gain Value

715

122

Gap (2)

0~1023

128

CCD Ch-2 Gain Value

715

123

AGCP (1)

0~511

128

CCD Ch-1 AGC Setting Value

715

124

AGCP (2)

0~511

128

CCD Ch-2 AGC Setting Value

Reissue
WorkCentre 5016, 5020

June, 2008
6-35

CE Access
W
Init Remarks

General Procedures

Table 2
Initial
Value

0~1023

CCD Ch-1 AGC Downloaded Data

0~1023

CCD Ch-2 AGC Downloaded Date

Gloop (1)

0~255

CCD CH-1 AGC Loop Number

128

Gloop (2)

0~255

CCD CH-2 AGC Loop Number

715

130

Oadj

0~255

AOC BW Level Correction Value (Complement of 2: 128 +127)

715

131

AOCP (1)

0~1023

128

CCD Ch-1 AOC Setting Value

715

132

AOCP (2)

0~1023

128

CCD Ch-2 AOC Setting Value

715

133

Osmp (1)

0~1023

CCD Ch-1 AOC Downloaded Average Data

715

134

Osmp (2)

0~1023

CCD Ch-2 AOC Downloaded Average Data

715

135

Osmpx (1)

0~1023

CCD Ch-1 AOC Max Value Downloaded Average Data

715

136

Osmpx (2)

0~1023

CCD Ch-2 AOC Max Value Downloaded Average Data

715

137

Osmpn (1)

0~1023

CCD Ch-1 AOC Max Value Downloaded Average Data

715

138

Osmpn (2)

0~1023

CCD Ch-2 AOC Max Value Downloaded Average Data

715

139

AOCerr

0~255

Number of AOC Plow Abnormal End

715

150

BWPG Density

0~255

128

PG Density of Entire Solid Imagae (0: white)

715

161

PreIPS_Through 1

0~65535

bit 0: ALLCBTF
bit 1: ALLKTF
bit 2: ALLCTF
bit 3: SSFCTF
bit 4: MRCTF
bit 5: WDVCTF0
bit 6: WDVCTF1
bit 7: DKCTF
bit 8: FSFTF0
bit 9: FSFTF1
bit 10: DCBCTF
bit 11: DCACTF
bit 12: GPCTF
bit 13: (SPARE)
bit 14: (SPARE)
bit 15: (SPARE)
meaning of Bit
0: Through (Skip) Val;id. 1: Through (Skip) Invalid

Chain

Link

Name of data

Range

715

125

Gsmp (1)

715

126

Gsmp (2)

715

127

715

General Procedures

Unit

June, 2008
6-36

CE Access
W
Init Remarks

Reissue
WorkCentre 5016, 5020

Table 2
Link

Name of data

Range

715

162

PreIPS_Through2

0~65535

715

163

PreIPS_Through3

0~65535

Reissue
WorkCentre 5016, 5020

Unit

Initial
Value

Chain

June, 2008
6-37

CE Access
W
Init Remarks
bit 0: FMTF
bit 1: IPCTF
bit 2: EBTF
bit 3: EATF
bit 4: MKATF
bit 5: GFATF
bit 6: BFATF
bit 7: (Spare)
bit 8: (Spare)
bit 9: WDVTF0
bit 10: WDVTF1
bit 11: DKBTF
bit 12: DCBKTF
bit 13: DCAKTF
bit 14: GPBTF
bit 15: (spare)
Meaning of Bit
0: Through Valid, 1: Through Invalid

bit 0: BWTF
bit 1: IPKTF
bit 2: EETF
bit 3: EDTF
bit 4: MKKTF
bit 5: GFBTF
bit 6: BTBTF
bit 7: MWTF
bit 8: ECTF
bit 9: MKBTF
bit 10: FOBTF
bit 11: SSRTF
bit 12: (spare)
bit 13: (spare)
bit 14: (spare)
bit 15: (spare)
Meaning of Bit
0: Through Valid, 1: Through Invalid

General Procedures

Table 2
Initial
Value

0~65535

Make each function of image process block forcibly


through (sk;ipped).
Change values at S/W & H/W DEBUG.
Should be 0 for usual use without fail. (Careful handling required). Through setting of each function is
allocated by bit and multiple bit can be specified at
once.
D0: AES
D1: DF39
D2: SSR
D3: FSRE
D4: NSP
D5: 4DLUT
D6: 5AER
D7: 5MUL
D8: 5MWA
D9: 4AER
D10: 4MIL
D11: TRC
D12: ED
D13: DIRECT *
D14: AMAOSEL
D15: (SPARE)
Meaning of Bit
0: Forcible Through Invalid, 1: Forcible Through Valid.
*If D13 is 1, release all Masks.

S2X_OUT CONTROL

0~7

Specify the intake of image for scanning jig.


0: AMAO intake (Lab)*
1: AMAO intake (Shipping Inspection)*
2: DAIMAJIN intake
3: PRIDE intake
4: TOTODB intake (CMY)
5: WOZDB intake
6: FLC intake
7: TOTODB intake (YMC)
*If NVM value is 0 or 1, release athe Mask for
AMAO.

202

VIPOUT Select

0~255

255

Switch the image path of VIPOUT. If this value is 255,


nothing should be done. (Keep current SET VIP)
VDO-MASK release will be carried out according to thie
setting. Related register: SETVIP

715

205

AE FS External Area

0~65535

1dot

255

AE-FS Undetected Area INSTV For AES parameter


calculation Related Register: SMPST, SMPED

715

206

0~65535

0.16mm

60

AE-SS Variation Fix Line-NCON AE detected amount


of SS lead edge Sep number of NCON register=0.16mm

Chain

Link

Name of data

Range

715

200

Post IPS Bypass Setting

715

201

715

General Procedures

Unit

June, 2008
6-38

CE Access
W
Init Remarks

Reissue
WorkCentre 5016, 5020

Table 2
Initial
Value

0~1

LIM Control Mode


0: Variaable Mode
1: Fixed Mode (NCON preferred mode)
Related register: AESMOD

AE Control of FS Length

0~1

0: Minimum lenmgth of FS detection size will FS detection length


1: Input the document size or regard the result of automatic size detection as FS detected length. For AES
parameter calculation Related registaer: SMPST,
SMPED

209

Minimum FS Length for AE

0~65535

0.1mm

500

Minimum FS detection lengath (1 step=0.1mm)


For AES parameter calculation

715

210

AE Upper Limit of SS Magnification adjust- 0~4000


ing

0.1%

4000

Maximum SS detection length (1 step=0.1%) For RAE.

715

211

SS Not Detect Area for Platen Job

0~65535

SS Dead Zone Setting Value at REal-Time AE for


Platen Job
Related registaer: BASE

715

212

SS Not Detect Area for ADF Job

0~65535

SS Dead Zone Setting Value at REal-Time AE for


DADF Job
Related register: BASE

715

213

Background removal for COPY

0~4

AE Remval Level for Copy Job


0: Standare
1: High +1
2: High +2
3: High +3
4: High +4
Since this NVM is written by Controller, direct modification of this value will be invalid. (Overwritten later) Refer
to the procedire of Cont. side of Removal Level change.

715

219

Background removal for SCAN

0~4

AE Removal Level for Copy Job


0: Standard
1: High +1
2: High +2
3: High +3
4: High +4
Since the NVM is written by Conroller, direct modification of this value will be invalid. (Overwritten Later)
Refer to the procedure of Cont. Side of Removal Level
change.

715

230

AE Detection Level (Copy Platen)

0~4

Parameter Level of Detecxted Background Amount.


(For Platen copy Job)
1: Low ~4: High
0: Ruby 1 Compatible Mode (not fully correspond)

Chain

Link

Name of data

Range

715

207

AE Detect Variation Control

715

208

715

Reissue
WorkCentre 5016, 5020

Unit

June, 2008
6-39

CE Access
W
Init Remarks

General Procedures

Table 2
Initial
Value

0~4

Parameter Level of Detected Background Amount


(For ADF copy job)
1: Low ~4: High
0: Ruby 1 Compatible Mode (Not fully correspond)

AE Detection Level (SCAN Platen)

0~4

Parameter Level of Detected Background Amount


(For Platen scanning job)
0: Low ~4: High
0: Ruby 1 Compatible Mode (Not fully correspond)

233

AE Detection Level (SCAN ADF)

0~4

Parameter Lelel of Detected Background Amount


(For ADF scanning job)
0: Low ~4: High
0: Ruby 1 Compatible Mode (Not fully correspond)

715

240

Density Correction LUT enaabling flag for


Job Type

0~3

Select the job type applying the corrective LUT of


A*X+B.
0(0x00)~3(0x03)
Bit assign
0 bit: Copy Job
1 bit: Scan Job
2 - 7 bit: Not use.
(0=disable, 1=enable)

715

241

Density Corrective LUT enabling flag for


Org Type

0~7

Select the document mode applying the corrective LUT


of A*X+B.
0(0x00)~7(0x07)
Bit assign
0bit: TX Mode
1bit: T/P Mode
2bit: Photo Mode
3-7bit: Not use.
(0=disable 1=enable)

715

242

Density Corrective LUT enabling flag for


Density

0~31

Select the density level applying the corrective LUT of


A*X+B.
0(0x00)~31(0x1f)
Bit assign
0bit: Lighter2
1bit: Lighter1
2bit: Nomal Density
3bit: Darker1
4bit: Darker2
5-7bit: Not use.
(0=disable, 1=enable)

715

243

Density Corrective LUT Parameter A

0~255

64

Paramaeeter A to create the corrective LUT of A*X+B.


Settable range of A is 0~3.984375.
0(0x00)~3.984375(0xff)
Bit assign
7-6bit: Interger number area.
5-0bit: decimal number area.

Chain

Link

Name of data

Range

715

231

AE Detection Level (Copy ADF)

715

232

715

General Procedures

Unit

June, 2008
6-40

CE Access
W
Init Remarks

Reissue
WorkCentre 5016, 5020

Table 2
Chain

Link

Name of data

Range

715

244

Density Corrective LUT Parameter B

0~255

Reissue
WorkCentre 5016, 5020

Unit

Initial
Value

June, 2008
6-41

CE Access
W
Init Remarks
O

Parameter B to create the corrective LUT of A*X+B.


Settable range of B is -128~+127.Minus value shows
complement number of 2.
-128(0x80)~+127(0x7f)

General Procedures

General Procedures

June, 2008
6-42

Reissue
WorkCentre 5016, 5020

GP1 Serial Number Locations

GP 2 Viewing the Six Digit Error Code

The Serial Number is located in three places on the machine:

If an error occurs, the two-digit error code, such as C1 and E2, appears in the display on the
Control Panel. To view the six digit error code in the display, use the following procedudre.

NOTE: If the Rear cover has to be replaced, do not worry about saving the data plate (which
has the machine serial number), since the serial number can be found in two other locations.

1.

When the two digit error code appears in the Display, press the Display Button.

2.

Press the Display Button.

3.

Press the Display Button.

a.

On the Data Plate on the Rear Cover.

In software on the machine. The serial number can be displayed by accessing Diagnostics (How to Enter the Diagnostic Mode) and entering NVM code [25-20].

On a bar code sticker at the left rear of the machine, which can be seen by opening the
Left Side Cover and looking toward the back.

Reissue
WorkCentre 5016, 5020

a.

June, 2008
6-43

a.

The first three digits of the six digit error code appears in the display.
The second half of the six digit error code appears in the display.
The display switches back to the two digit error codes.

General Procedures

GP1, GP 2

General Procedures

GP1, GP 2

June, 2008
6-44

Reissue
WorkCentre 5016, 5020

Specifications

Standard Specification of IIT, IOT, and Control UI

This subsection contains the performance specifications of the WorkCentre 5020, the multifunctional machine that has copier, printer, and scanner functions.

Table 1
IIT

CCD Image Sensor capable of scanning


at multi-level 600 dpi

IOT

20 PPM
600 dpi
Paper Feeding:
1 tray 250 sheets
MSI 50 sheets
Paper Output:
Face down tray (250 sheet capacity)

Writes video data on paper for copying and printing. A laser xerography system is applied.
Images can be written at 600dpi on paper up to 11"x17"/ A3 size.

PANEL

LED

UI (User Interface)

Standard Specification of Controller

System Overview
The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of
each system is as follows:
1.

IIT (Image Input Terminal)

2.

IOT (Image Output Terminal)

Scans documents for copying and scanning. The IIT resolution is 600 dpi at multi-level.

3.

Displays various settings, errors.


4.

5.

6.

Controller

Table 2

Controls the whole machine. Processes and stores input from IIT, printer I/F, and images
to be output to IOT. Controls UI as well.

Item

GDI Controller

NW Controller

Notes

Printer I/F (GDI)

CPU

OTI4110

MPC8311E

--

Receives data from the computer and passes it to the IOT (printer). In scan mode, outputs
image data to the computer.

Standard memory

SDRAM 64M

--

Serial EEPROM 4Mbit

--

I/F (NetWork)

Extended slot

Not supported

--

Network I/F receives data from the computer and passes the data to IOT (printer).

Standard Specification of Host

For scanning, Network I/F outputs image data to the network.


7.

User Registration and Department Management


Table 3

Administrators can register users who can use a machine, so that only limited users can
use the machine and that each users operation history can be managed and recorded.

Item

Description

GDI

Host I/F

USB (2.0) x 1

Yes

GDI
Number of Account: 10 users
Password: 3 digits, Numerical only

Product Codes

Network
Number of Account: 99

Table 4

Password: 4-12 columns digits, Numerical only, ommissible


8.

Product
Code
Code

Duplex Copy

XJ
IOT
Prt/
CODE Model speed Scan Dup IIT

Platen ADF FINAL ASSY

Duplex copies can be made using simplex documents or duplex documents. Simplex copies can be made using duplex documents.
Side images (input:output): Simp:simp, *Dup:Simp, Simp:Dup, *Dup:Dup.
*Dup (DADF needed)

Reissue
WorkCentre 5016, 5020

June, 2008
6-45

General Procedures

Options

FCOT shall be 7.5 sec or less. FCOT (Warm Start) is measured from the time the Start button
is pressed (when the engine receives a START command in the "STAND-BY" state) till the trail
edge of the first sheet is fed out, under the following conditions:

Table 5
Product name

Installation
User

Code

STM (500sheets)

EL200735

Stand

EL200736

Documents are placed on Platen

Power is on

Engine motor is not running

Fuser is ready

Laser scanner motor (ROS: Raster Output Scanner) is ready

Paper size and feeding orientation: A4 or 8.5x11 LEF

In an ambient environment of 22C and 55% R.H. and in the power off or power save mode,
the machine will reach a "ready to copy" condition within 45 seconds.

Paper tray: Tray 1

Low Power Mode

FPOT

When the machine is not operated for a certain period of time, the machine enters Low Power
Mode automatically.

FPOT: First Print Output Time

Warm-up Time

FPOT shall be 12sec or less


Control Panel: LED: ON

Resolution
Device Control: The fuser reduces its temperature.

Copy print: 600 X 600 dpi. Printer print: 600 X 600 dpi.

Printer I/F: Activated status.

Software Download

After a certain amount of time in Standby Mode, the machine enters Low Power Mode. This
time can be changed by a software program (setting range: 0-240 minutes). The factory default
is 5 minutes.

Controller Part: User can upgrade the software by downloading the object from the PC.

IOT Engine Part


MCU: Replacing the board. Optional Tray: Replacing the board.

Low Power Mode is cancelled when a button is pressed on the Control Panel or when a printer
job is received.

Sleep Mode (Off Mode)


The machine operates as follows to save power when the machine is in Low Power Mode for a
specified time:

Control Panel: LED: OFF, Power Save Button: ON

Device Control: Power is turned off (except for warm-up).

After a certain amount of time in Low Power Mode, the machine enters Sleep Mode. This time
can be changed by a software program (setting range: 0-240 minutes). The factory default is 5
minutes.
Sleep mode is cancelled when a button is pressed on the Control Panel or when a printer job is
received. When Sleep Mode is cancelled, the machine returns to Standby Mode.
Time to transfer to Standby Mode shall be 45 seconds or less (on standard configuration).

FCOT (Warm Start)


FCOT: First Copy Output Time

General Procedures

June, 2008
6-46

Reissue
WorkCentre 5016, 5020

Count-up for Print/Copy jobs: GDI

Electrical/Mechanical Characteristics

The purpose of the Count-up Meter is to categorize the number of sheets of print output by
print job, copy job, and test prints (Diagnostic Mode). The NLM Count-up Meter is not guaranteed as a meter for billing purposes. The Count-up Meter is managed by the device unit and
can be confirmed with device UI.

Electrical Characteristics
Table 8
Input Voltage Frequency
(VAC)
(Hz)

Rated input cur- Power Conrent Max (A)


sumption*
Spec (VA)

220 - 240V

240+10%
220-10%

50/60+/-3 Hz

6A

110 - 127V

110+10%
110-10%

50/60 +/-3 Hz 12A

The Count-up Meter has only one total counter.


Table 6
Job type

Counter type

Description

Copy

Total Counter

Counter of copy job

Print

Counter of print job

Diag

Test print in Diag mode


(It doesn't contain the Diag test print with Type-Di.)

Sleep Mode
(Off Mode)
Reference

1320VA (Max) 6 W (Max)


1320VA (Max) 6 W (Max)

*Power consumption is specified assuming full configuration.

Rated Power Consumption


Report: One (Printer).

[GDI]

GDI: not supported.

Table 9 GDI

Timing of Count-up
MCU increments the billing counter when the trail edge of the paper passes the Exit Sensor.
The number of counter increments is as follows:
Table 7
Paper size

Number of counter increments


Billing

Life

A3, B4, 8K, 11x17, Non-fixed

A4 or less (A4, Letter, ....)

Mode

Power consumption

Configuration

In Low Power Mode

CP: 107W or less


91W or less

20cpm
16cpm

In Sleep Mode (Off Mode)

DC: 6W or less
CP: 20W or less

At operation
(During printing operation)

110V
12A, 1320VA (Max)
220/240V
6A, 1320VA (Max)

Full configuration

Network
Table 10 NetWork

Reissue
WorkCentre 5016, 5020

Mode

Power consumption

In Low Power Mode

CP: 107W or less

In Sleep Mode (Off Mode)

CP: 20W or less

At operation
(During printing operation)

110V
12A, 1320VA (Max)
220/240V
6A, 1320VA (Max)

June, 2008
6-47

Configuration

Full configuration

General Procedures

TEC Method (New E-Star)

Machine Size/Weight
The machine specified below does not include a drum and toner cartridge.
Table 11

Config
DC20
CP20

TEC
GDI

Network

3.0Kwh

6.0Kwh

1.

Size
Table 12

Type

Width (mm)

Depth (mm)

Height (mm)

IOT

595+/-5

532+/-5

505+/-5

IOT+IIT (Platen Glass)

595+/-5

532+/-5

528+/-5

IOT+IIT+ADF/DADF/DUP

595+/-5

532+/-5

605+/-5

[Optional Devices]
Table 13
Width (mm)

Depth (mm)

Height (mm)

STM (500 Sheets)

551+/-5

522+/-5

130+/-5

Stand

551+/-5

506+/-5

385+/-5

Size of Package:

2.

DC: 710x660x716 (mm)

IBG ADF, DADF: 710x660x840 (mm)

Weight
Table 14

General Procedures

Main body

Configuration

Platen model: Net weight


(including toner cartridge)

33.02 Kg

Platen/IIT/MSI/Std Tray (250sheets) including


toner cartridge

STM

8.8 Kg

Optional tray: 500sheets

Toner cartridge

1.2 Kg

ADF Model

37.88 Kg

ADF/IIT/MSI/Std tray/Dup including Consumables

DADF Model

39 Kg

DADF/IIT/MSI/Std tray/Dup including Consumables

Net weight (full configuration)

38.0 Kg TBD IIT/MSI/Std Tray (250sheets) including toner cartridge

Stand

18 Kg TBD

June, 2008
6-48

Reissue
WorkCentre 5016, 5020

Storage Environment (According to Egret)

Copy Speed

A machine (without CRU and Toner Cartridge)which has been stored in the following environment shall attain the specified performance when installed in the environment specified.

Continuous copy speed at 100% magnification.

1.

In operation (guaranteed copy quality environment): 10 - 32 degrees C @ 15 - 85% RH

2.

Shipping and storage conditions:

Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the
output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of
paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode).
Table 18

Table 15
Type
Temperature

Transit (48 hrs)

Storage (18 mo)

Comments

-29 to 66 degrees C
-29 to 66 degrees C
After storage or transit,
(-20 to 150 degrees F) (-20 to 150 degrees F) the machine must normalize to the operating environment before power is
applied (this could take up
to 4 hours maximum at
extreme values).

Humidity

10 - 95% RH

20 - 80% RH

Altitude

Up to 12,000 m

Up to 3,000 m

Noise (Sound Power Level: LWAd)


Unit: B

Paper Size
and
Paper Orientation

Tray 1

STM (Add 1 Tray)

Paper Tray
Plain Paper

Plain Paper

MSI
Fixed Mode

A4 LEF

20

20

10

15

15

10

8.5"x13"SEF 8.5"x14" 12
SEF

12

10

10

10

Not supported

10

8.5" x 11" LEF


16K LEF
B5 LEF
A4 SEF
8.5" x 11" SEF
16K SEF
B5 SEF

Mexico Folio
(8.5" x13.4")

Table 16
Standby Mode

Operation Mode

A3 SEF
11" x 17" SEF

Base Machine

4.0

6.8

Full System

4.0

6.8

8K SEF
B4 SEF

Impulse Sound Power (FX) Impulse Sound Power Level (LWAI)


LWAI B(A)

A5 SEF
5.5" ( 8.5" SEF)
A5 LEF

10

10
Not supported

5.5" x 8.5" LEF


Table 17

Base Machine

6.6

Full system

7.1

Chemical Substances
1.

Levels of Ozone:
Ozone formed from this product: less than 0.02 mg/m3 (according to C11-705)
Eco-Mark Requirement: 0.02 mg/m3
2004 Version Green Target A Limit: 0.015 mg/m3

2.

Airborne Dust Concentration:


Inhaled airborne dust from this product: less than 0.08 mg/m3 (according to C11-705)
Eco-Mark Requirement: 0.075 mg/m3
2004 Version Green Target A Limit: 0.04 mg/m3

Reissue
WorkCentre 5016, 5020

June, 2008
6-49

General Procedures

Alignment

Paper Supply

1.

All paper trays (excluding MSI) are universal trays, which are front-loading trays.

[Full System] IOT + IIT + ADF + DADF


Table 19 Copy Alignment: Specification

1.

Specification
SYSTEM
2 Sided

Lead Edge Registration (mm)

+/- 2.90

+/- 3.80

Side Edge Registration (mm)

+/- 3.40

+/- 3.90

Lead Skew (mm)

+/- 2.30

+/- 2.70

280 mm

Vertical Ratio (%)


100%

+/- 1.40

-1.72

400 mm

Horizontal Ratio (%)


100%

+/- 1.40

-1.72

280 mm

Perpendicularity (mm) +/- 3.40

+/- 4.00

400 mm

Linearity (Vertical)
(mm)

+/- 2.00

400 mm

Linearity (Horizontal)
(mm)

+/- 1.40

280 mm

Item

The height of a stack of paper shall be 27mm or less.


Application

STM (optional): 500 sheets (Busines 70gsm/sheet).


450 sheets (Business 80gsm/sheet).
The height of a stack of paper shall be 54mm or less.
2.

Standard paper

3.

Weight

Standard paper is indicated by "Standard Paper" on "Paper List."


Tray 1: 60gsm to 90gsm
STM: 60gsm to 90gsm
4.

Size
Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4
(Mexico Folio), 8.5 x 14, 11 x 17

5.

Usage rate
Tray 1: 60%

Linearity (Skew) (mm) +/- 1.42

280 mm

Parallelism

-4.00

400 mm

2.

Capacity
Tray 1: 250 sheets (Business 80gsm/sheet).

Specification
SYSTEM
1 Sided

+/- 3.70

STM: 30%

[DC] IOT+IIT
Table 20 Copy Alignment: Specification

Item

Specification
SYSTEM

Measurement
Length

Simplex

Duplex

Skew H

+/-2.3

+/-2.7

200mm

Perpendicularity

+/-3.7

+/-4.0

400mm

Linearity: V

2.3

--

400mm

Linearity: H

2.3

--

280mm

Linearity: D

2.3

--

283mm

Registration: Lead

+/-2.9

+/-3.8

Registration: Side

+/-3.4

+/-3.9

Magnification: V (%)

+/-1.4 (100%)
+/-1.72 (100%)
+/-1.56 (50%-99%) +/-1.89 (50%-99%)
+/-1.8 (101%-200%) +/-2.42 (101%200%)

400mm

Magnification: H (%)

+/-1.4 (100%)
+/-1.72 (100%)
+/-1.56 (50%-99%) +/-1.89 (50%-99%)
+/-1.8 (101%-200%) +/-2.42 (101%200%)

280mm

General Procedures

June, 2008
6-50

Reissue
WorkCentre 5016, 5020

Bypass Tray(MSI)
1.

Paper List

Capacity
Table 21

50 sheets of paper (70 gsm)


2.

Media Type

Paper size and paper orientation


Size and orientation of paper set on MSI shall be as follows: A4L/S, A3, B5L/S, B4, 8K,
16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4 (Mexico Folio), 8.5 x 14, 11 x 17, 5.5 x 8.5"S, A5S

3.

Paper weight

Baseline Paper

Weight of paper that can be supplied from MSI is 60g/m2 to 110g/m2.


4.

Usage rate

Paper

Code

CIM

Bypass

Flag Ship (80 gsm)

Xerox Business Multipurpose 4200


20 lb

Xerox Xcite (80 gsm)

Xerox Xplore (70 gsm)

Xerox Premier (80 gsm)

Xerox Business (80 gsm)

Flag Ship (70/80 gsm)

Canary (70/80 gsm)

Transmate (70/80 gsm)

Jetset (70/80 gsm)

HOOPOE(70/80 gsm) [APP Co]

Colotec+ 90 gsm

10%

Standard Paper

Colotec+ 100 gsm

Topgun (70/80 gsm)

Plain

3R96002

Removable Bar Stripe

3R96023

Xerox

3R12050
(TBD)

Label

Recycle Paper

Transparency

Other

Business 80 gsm-4 Hole (Hole on TE) 3R91823

Primier A4 80 gsm-4 Hole (Hole on


TE)

3R91723

3- Hole (hole on TE)

3R2193

Paperbacked OHP is out of quality assurance.

Paper Selection
There are two methods of Paper Tray selection:
1.

Direct selection
User selects the paper tray that contains the required type of paper (size and orientation).

2.

APS (Automatic Paper Selection) (ADF/DADF only)


MC automatically selects the paper that matches the image size.

Reissue
WorkCentre 5016, 5020

June, 2008
6-51

General Procedures

Tools

Consumables

Most maintenance procedures can be done with the following standard tools:

Machine CRU Strategy

Table 1
No.

TOOL NO. /TOOL NAME

No.

TOOL NO. /TOOL NAME

499T 1423 BOX DRIVER 5.5

499T 247 TEST PATTERN (A3)

499T 355 SCREWDRIVER (+)

499T 301 MINI DRIVER

499T 2004 ROUND NOSE PLIERS

10

499T 1901 SIDE CUTTING NIPPER

499T 2320 S/E TESTER SET

499T 2601 SILVER SCALE (ISO M/N) 12

499T 9507 TESTER LEAD WIRE


(Red)

499T 8104 FLASHLIGHT (UM-2)

13

499T 9508 TESTER LEAD WIRE


(Black)

499T 8902 BRUSH

14

499T 353 * STUBBY DRIVER

Machine LCB is designed to interface with a CRUM and Billing Counter on all configurations.
The CRUM can be used to provide a "hard stop" capability for markets requiring this feature.
The primary uses of the CRUM are to ensure that the CRU being used is correct for the market
& service/warranty agreements, store the number of copies made on the CRU, and enforce the
end-of-life point. The primary uses of the Counter are to indentify the machine's market location, electronically store the machine's serial number, and store the number of copies made on
the machine.

Consumable Replacement Intervals (TBD)


Table 1
ITEM

YIELD/LIFE

STRATEGY/REPLACEMENT

Toner

6K @ 5% area coverage of A4 size


Test pattern

Warning/Hard Stop
- Warning with approximately 100
copies of toner remaining.

Drum Cartridge

Hard Stop: 22K @ 5% A4 area coverage for XC


Job Size = 4 pages

End of life Warning/Hard Stop


- Warning at 16K
Hard Stop at 22K (XC)

* 499T 353 STUBBY DRIVER should be used when replacing the ROS ASSEMBLY.

This specification is applied when the machine is operated under the following conditions:

General Procedures

Paper: A4 LEF

Paper Tray: Tray 1

Copy Mode (not Print Mode)

June, 2008
6-52

Reissue
WorkCentre 5016, 5020

Glossary of Terms

Table 1
Table 1

Term

Description

Hz

Hertz (Cycles per second)

Term

Description

IIT

Image Input Terminal - the Scanner/CCD portion of the machine

A3

Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches).

IOT

A4

Paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches).

Image Output Terminal - the ROS/Xero/paper handling/ fusing portion of the


machine

AC

Alternating Current is type of current available at power source for machine.

IQ

Image Quality

ACT

Advanced Customer Training: teaches customers to perform some of service that is


normally performed by Xerox Service Representative.

KC

1000 copies

LCD

Liquid Crystal Display

A/D

Analog to Digital refers to conversion of signal

LE

Lead Edge of copy or print paper, with reference to definition of term TE

ADF

Automatic Document Feeder

LED

Light Emitting Diode

ADJ

Adjustment Procedure

LEF

Long Edge Feed

Bit

Binary digit, either 1 or 0, representing an electrical state.

LTR

Letter size paper (8.5 x 11 inches)

CCD

Charge Coupled Device (Photoelectric Converter)

LUT

Look Up Table - array of NVM locations that store process control data

CD

1: Circuit Diagram; 2: Compact Disc

LVPS

Low Voltage Power Supply

CF

Copier Fax

MF

Multi-Function

CP

Copier Printer

MN

Multinational

CPF

Copier Printer Fax

MPT

Multi Purpose Tray

Chip

Integrated Circuit (IC)

NBCR

New Book Scanner Control Relay

CRU

Customer Replaceable Unit

NIC

Network Interface Card

CVT

Constant Velocity Transport

NSC

New Scanner Controller

DADF

Duplexing Automatic Document Feeder

NVM

Non Volatile Memory

DC

Direct Current is type of power for machine components. Machine converts AC


power from power source to DC power.

OEM

Original equipment manufacturer

OGM

On-going Maintenance

DC

Digital Copier

PC

Personal Computer

DMM

Digital Multimeter is generic name for meter that measures voltage, current, or electrical resistance.

PL

Parts List

PO

Part of (Assembly Name)

Duplex 2-sided printing or copying

PS

Post Script

EME

PSW

Portable Standard Workstation

PWB

Printed Wiring Board

PWS

Portable Workstation for Service

PJ

Plug Jack (electrical connections)

Fax Scanner

RAM

Random Access Memory

FS

Fast Scan (direction) - Inboard - to - Outboard

RAP

ESS

Electronic Sub-System

Repair Analysis Procedure for diagnosis of machine status codes and abnormal conditions

ENG

English

R/E

Reduction/Enlargement refers to features selection or components that enable


reduction or enlargement

2TM

Two Tray Module

REP

Repair Procedure for disassembly and reassembly of component on machine

FAX

Facsimile

RIS

Raster Input Scanner

FIC

Final Integration Center

ROM

Read Only Memory

GND

Ground

ROS

HFSI

High Frequency Service Item

Raster Output Scanner - Device that transfers digitally processed image, using laser
light, to photoreceptor.

HVPS

High Voltage Power Supply

SAD

Solid Area Density

Electromagnetic Emissions are emitted from machine during normal operation and
power of these emissions are reduced by machine design features.

ERU

Engineer Replaceable Unit

ESD

Electrostatic Discharge. A transfer of charge between bodies at different electrostatic


potential.

FS

Reissue
WorkCentre 5016, 5020

June, 2008
6-53

General Procedures

Glossary of Terms

Table 1
Term

Description

SCP

Service Call Procedure

SEF

Short Edge Feed

Selftest

An automatic process that is used to check Control Logic circuitry. Any fault that is
detected during self-test is displayed by fault code or by LEDs on PWB.

SIMM

Single Inline Memory Module used to increase printing capacity

Simplex Single sided copies


FS

Fast Scan (direction) - LE - to - TE

TE

Trail Edge of copy or print paper, with reference to definition of term LE

UM

Unscheduled Maintenance

UI

User Interface

USB

Universal Serial Bus

W/

With - indicates machine condition where specified condition is present

W/O

Without - indicates machine condition where specified condition is not present

XBRA

Xerox Brazil

XC

Xerox Corporation

XE

Xerox Europe - also referred to as ESG (European Solutions Group)

XLA

Xerox Latin America

XMEX

Xerox Mexico

General Procedures

Glossary of Terms

June, 2008
6-54

Reissue
WorkCentre 5016, 5020

7 Wiring Data
BSDs
Chain 1 Standby Power .................................................................................................
Chain 2 Mode Selection .................................................................................................
Chain 3 Machine Run Control ........................................................................................
Chain 4 Start Power .......................................................................................................
Chain 5 ADF/DADF ........................................................................................................
Chain 6 Imaging .............................................................................................................
Chain 7 Paper Supplying ...............................................................................................
Chain 8 Paper Transportation ........................................................................................
Chain 9 Marking .............................................................................................................
Chain 10 Fusing and Copy Transportation ....................................................................

7-3
7-5
7-6
7-8
7-9
7-18
7-21
7-23
7-28
7-31

Wirenets
Wirenets ..........................................................................................................................

7-35

P/J Locations
7.1 P/J Locations............................................................................................................

Reissue
WorkCentre 5016, 5020

7-45

June, 2008
7-1

Wiring Data

Wiring Data

June, 2008
7-2

Reissue
WorkCentre 5016, 5020

Chain 1 Standby Power


A

1.1 MAIN POWER GENERATION

AIOC PWB
PL8.1

ALL

J414
B6 YEL

B1,B2 YEL

LVPS
PL8.1

2
CHOKE
COIL
PL8.1

J5
BLK

BLK

3
POWER
CORD
PL8.1

POWER
SWITCH
FS11 ACHFS31 PL8.1
BLK

FS60

10.1

FS12 ACNFS33

FS34 ACN

WHT

WHT
BLU

P/J407
A16,A17
,B16,B1
7
A14,A15
,B14,B1
5

+3.3VDC

ACH

10.1

DC COM
ALL

+5VDC

DC COM
P/J407
B18

ON/
OFF

1.2

ALL

+24VDC
F1
DC COM

ALL
1

Wire Color
BLK:100V M/C, BRN:200V M/C

Wire Color
WHT:100V M/C, BLU:200V M/C

YEL

DC COM
YEL

YEL

B8
B10,B
9

ALL
ALL

+24VDC

B12,B11
ALL

DC COM
YEL

J409
4,5
1,6,11,15,1 J410
7,
19,21,23,2
5,27,29,31,
34
J409
1,2

A11,B11
ALL

AIOC PWB
PL8.1

ALL

+5VDC

A2,A1

DUPLEX PWB
PL8.2
ALL
J416 +5VDC J550
3 BLU
7
BLU
ALL
DC COM
4 BLU
6
BLU
DC COM
2 BLU
8
BLU

GN/YL

T21

DC POWER
GENERATION

FS32 ACH
BLK
BRN

A11,A12 YEL

ADF PWB
PL13.3
ALL
J731
B7
YEL

+3.3VDC

B5 YEL
B3,B4 YEL

A12,A13
,B12,B1
3

9,10,1
1

A9,A10,
B9,B10

20,21

1 GRY
3 VIO
8 VIO

10 ORN

DC COM

DC COM
+5VDC

6,7

A7,A8,
B7,B8

J508

+3.3VDC

+5VDC

+24VDC

LENS ASSEMBLY
PL10.7
IIT PWB
ALL
J721 18,1
7
J720 34,29,24,2
ALL
0,18,16,14
,12,10,8,6,
4,1
ALL
J721 21,2
0
ALL
16,1
5
ALL
13,12,11
ALL

DC COM

J540
GRY

2,1

STM PWB
PL11.5
ALL
1
ALL

DC COM
VIO

2
ALL

24VRTN
VIO

5
ALL

+24V
ORN

Figure 1 1.1 Main Power Generation

Reissue
WorkCentre 5016, 5020

June, 2008
7-3

Wiring Data

1.2 INTERLOCK SWITCHING


1

LVPS
PL8.1

LH COVER
INTERLOCK
SWITCH
PL8.2
J506FS151

4 ORN

1-1

LVPS
PL8.1

LH COVER
INTERLOCK SWITCH

FS152 COVER OPEN(L) +24VDC

J506

3
ORN

FRONT COVER
INTERLOCK
SWITCH
PL8.2
J506FS153

1-12

LVPS
PL8.1

FRONT COVER
INTERLOCK SWITCH

FS154 COVER OPEN(L) +24VDC

2 ORN

J506

1
ORN

+24VDC
(1.1)

AIOC PWB
PL8.1

4.1

10.1

J416
1 BLU

F2

2
AIOC PWB
PL8.1
P/J407
A2

P/J407
A1

E5-2

B1

E5-1

INTLK
+24VDC

INTLK
+24VDC

Fail Code

E5-1

LH Cover Open

E5-2

Front Cover Open

DUPLEX PWB
PL8.2

INTLK +24VDCJ550
BLU

10.2
9

The actual H/L level is displayed inversely on the UI display.

LH COVER INTERLOCK SWITCH


FRONT COVER INTERLOCK SWITCH

Figure 2 1.2 Interlock Switching


Wiring Data

June, 2008
7-4

Reissue
WorkCentre 5016, 5020

Chain 2 Mode Selection


A

2.1 CONTROL PANEL


Fail
Code

AIOC PWB
PL8.1

USER INTERFACE PWB


PL8.4

J401
8

BLU

BLU

WAKE
UP

UI
RESET

J710
BLU

BLU

U7-0

UI Communication
Timeout

U7-1

UI Communication
Error

AIOC PWB
PL8.1

2
5

BLU

UI
TXD

J710
BLU

BLU

BLU

BLU

BLU

UI RXD

U7-0

J401

BLU

BLU

6
U7-1

5
6.1

DC COM
(1.1)

DC COM
2

BLU

BLU

BLU

BLU

+5VDC
(1.1)

8
+5VDC

1
2

Figure 1 2.1 Control Panel

Reissue
WorkCentre 5016, 5020

June, 2008
7-5

Wiring Data

Chain 3 Machine Run Control


A

3.1 PWB COMMUNICATION (STM PWB)


1

AIOC PWB
PL8.1

LVPS
PL8.1

STM PWB
PL11.5
LVPS
PL8.1

P/ J407
B19

B20

J508

STM IIC SCL

YEL

J540
YEL

J540

STM IIC SDA


YEL

AIOC PWB
PL8.1

YEL

STM REQ

YEL

J508
YEL

P/ J407
B21

H9-7

Fail Code

H9-7

MCU (AIOC PWB) - STM PWB Communication Error

Figure 1 3.1 PWB Communication (STM PWB)

Wiring Data

June, 2008
7-6

Reissue
WorkCentre 5016, 5020

3.2 BILLING AND MACHINE CONTROL

AIOC PWB
PL8.1

9.2

J401
9 BLU

BILL ID

J630
BLU

P630

BILLING
COUNTER
PL8.1

2
U6-2

RAM

10 BLU

BLU

DC COM
(1.1)

U6-3
U6-4
3

NVM

U6-5
N9-0
N9-1
E9-1

Fail Code

U8-1

P/J411
1,2,3
,4,5

USB 2.0

E9-2
E8-1
E8-2
L9-0

U8-1

Billing Counter Defect

U6-2

RAM Read/Write Check Error

U6-3

NVM Data Defect

U6-4

NVM Read/Write Cannot be Excuted

U6-5

CPU Power to access NVM is not enough

N9-0

Controller Logic Fail

N9-1

IOT Communication Error

E9-1

AMS NG Out Of Range

E9-2

Paper Direction Mismatch

E8-1

Nup NG Out Of Range

E8-2

Paper Direction Mismatch

L9-0

Copy Counter Full

N4-0

No Response from USB-Host

N4-1

HBPL or XPJL Syntax Error

N4-2

CPM Image Lost

C0-1

APS NG Unselected

C0-2

ADF NG out of range

N4-0
5

N4-1
N4-2
C0-1
C0-2

Figure 2 3.2 Billing and Machine Control


Reissue
WorkCentre 5016, 5020

June, 2008
7-7

Wiring Data

Chain 4 Start Power


A

4.1 MAIN DRIVE


1

AIOC PWB LVPS


PL8.1
PL8.1
P/J407
B2

J504
4 BLU
F3

IOT MOTOR
PL1.1

4-1

INTLK
+24VDC
(1.2)

IOT MOTOR
ON(H) +5VDC J201
BLU

1 RED

RED

2 BLK

BLK

Fuser

CRU

MOT

J201
3 YEL

IOT MOTOR LOCK(H) +5VDC

DC COM
(1.1)

GN/YL

T82

LVPS
PL8.1

T81

INLET FRAME

DRV ESD GND

+5VDC

J504
YEL

GRN

T30

AIOC PWB
PL8.1

P/J407
B3

Regi

U0-1
U1-1

F155

DRV ESD GND

IOT ESD GND

Duplex
Dupulex
Fail Code

U0-1

IOT Motor Stop Error

U1-1

IOT Motor Rotation Error

Tray

Figure 1 4.1 Main Drive

Wiring Data

June, 2008
7-8

Reissue
WorkCentre 5016, 5020

Chain 5 ADF/DADF

5.1 DOCUMENT SIZE SENSING


DOCUMENT
TRAY LENGTH
SENSOR 1
PL13.10

5-34
2

BLU

ADF PWB
PL13.3

+5VDC
(1.1)

DOCUMENT
TRAY LENGTH
SENSOR 2
PL13.10

CN4 DF4
5 WHT

6 WHT

DC COM
(1.1)

DF5
WHT

WHT

DOCUMENT
TRAY WIDTH
SENSOR 1
PL13.10

1 WHT
+5VDC
(1.1)

DF3

2 WHT

DC COM
(1.1)

CN5
3 WHT
+5VDC
(1.1)

4 WHT

J731
A3 YEL

B5 YEL

B6 YEL

ADF SEL0 J414


YEL

A10

ADF SEL1
YEL

ADF SEL2
YEL

B8

A2-2

B7

3
1
+3.3VDC

DOCUMENT TRAY
WIDTH SENSOR 1
DOCUMENT SENSED(H) +3.3VDC
DOCUMENT
TRAY WIDTH
SENSOR 2
PL13.10

5-33
2

5-31
2

A2-2

Not Supported Doc Size

+3.3VDC

YEL

DOCUMENT
FEEDER
WIDTH
SENSOR
PL13.9

Fail Code

DOCUMENT TRAY
WIDTH SENSOR 2
DOCUMENT SENSED(H) +3.3VDC

DF2

WHT

RED

DF2

+3.3VDC

+3.3VDC

BLK

DF3

WHT

AIOC PWB
PL8.1

DOCUMENT TRAY
LENGTH SENSOR 2
DOCUMENT SENSED(H) +3.3VDC

DF5

5-32
2

5-35

ADF PWB
PL13.3

DOCUMENT TRAY
LENGTH SENSOR 1
DOCUMENT SENSED(H) +3.3VDC CN4

DF4

4
DOCUMENT TRAY WIDTH SENSOR 2

DOCUMENT FEEDER
WIDTH SENSOR
DF8 DOCUMENT SENSED(H) +3.3VDC
CN5
YEL

+3.3VDC

DOCUMENT TRAY
LENGTH SENSOR 2

3
DF8

DOCUMENT FEEDER WIDTH SENSOR

DC COM
(1.1)

6
1

A combination of H and L levels of these five sensors determines a document size.


For the relation between H/L of each sensor and document size,
see the marginal table under 5.4 DOCUMENT PATH.

DOCUMENT TRAY WIDTH SENSOR 1


DOCUMENT TRAY LENGTH SENSOR 1

Figure 1 Document Size Sensing

Reissue
WorkCentre 5016, 5020

June, 2008
7-9

Wiring Data

5.2 DOCUMENT SETTING AND TRANSPORT


1
ADF PWB
PL13.3
ADF PWB
PL13.3
CN5

DF14

2 WHT

WHT

DC COM
(1.1)

ADF TOP
COVER
SWITCH
PL13.9

5-29
DF14

2 WHT

DOCUMENT
SET SENSOR
PL13.9

6 WHT
+5VDC
(1.1)

7 WHT

2 WHT

A5 YEL

J414
YEL

YEL

+3.3VDC

DOCUMENT FEED SENSOR


DOCUMENT SENSED(L) +3.3VDC
WHT

A5-2

A8

+3.3VDC

A4 YEL

A9

+3.3VDC

A1-1
10

A6 YEL

YEL

A7

A4-1
A4-2

3
DF10
WHT

9 WHT

+3.3VDC

J731

+3.3VDC

5-36
DF10

DC COM
(1.1)

WHT

BLU

DOCUMENT
FEED SENSOR
PL13.9
DF9

CN5

5-30
2 BLU

+3.3VDC

ADF TOP COVER SWITCH


COVER OPEN(L) +3.3VDC

DOCUMENT SET SENSOR


DOCUMENT SENSED(H) +3.3VDC

DF9

AIOC PWB
PL8.1

WHT

1
3

ADF TOP COVER SWITCH

DC COM
(1.1)

DOCUMENT FEED SENSOR


Fail Code

A5-2

ADF Cover Open

A1-1

Doc Misfeed Jam

A4-1

Short Length Detect

A4-2

Long Length Detect

DOCUMENT SET SENSOR

Figure 2 Document Setting and Transport

Wiring Data

June, 2008
7-10

Reissue
WorkCentre 5016, 5020

5.3 DOCUMENT FEED AND TRANSPORT MECHANISM


1

AIOC PWB
PL8.1

ADF PWB
PL13.3

J414
A6 YEL

5-42

DOCUMENT
FEED CLUTCH
CN3 ON(L) +24VDCDF13

J731

A7
YEL

2 WHT

1 WHT

DOCUMENT
FEED CLUTCH
DF13 PL13.9

DOCUMENT FEED CLUTCH


Feed Roller

DC COM

+24VDC

DOCUMENT
DRIVE MOTOR

5-40
5-41

A1 YEL
B12 YEL
A2 YEL

MOT M1
YEL

MOT M2

A3 YEL

2 ORN

B1
YEL
YEL

MOT CLOCK

A12
DC COM

MOT M3

B11 YEL

CN2

YEL

MOT ON
YEL

A11

3 YEL
DC COM

5 BRN
B2

DC COM

6 BLK

A10

MOT RST
YEL

DOCUMENT SET SENSOR

DOCUMENT FEEDER
WIDTH SENSOR

DOCUMENT DRIVE MOTOR


ON +24V CLOCK
DOCUMENT DRIVE MOTOR
ON +24V CLOCK
DOCUMENT DRIVE MOTOR
ON +24V CLOCK

Exit Roller
MOT

B4

Regi Roll

1 WHT

MOT CURR2
A4 YEL
A9
YEL
B9 YEL

DOCUMENT DRIVE MOTOR


ON +24V CLOCK

DOCUMENT
DRIVE MOTOR
PL13.5

DC COM

MOT CURR1
B10 YEL
B3
YEL

High Speed
Low Speed

Reed Out
Feed
Out Roll
Roll

4 BLK

Reed In
Feed
In Roll
Roll

+24VDC
(1.1)

MOT CW/CCW
A5 YEL
A8
YEL
DOCUMENT LEAD EDGE SENSOR

Figure 3 Document Feed and Transport Mechanism

Reissue
WorkCentre 5016, 5020

June, 2008
7-11

Wiring Data

5.4 DOCUMENT PATH


DOCUMENT TRAY WIDTH SENSOR 1
Feed Roll

DOCUMENT SET SENSOR

DOCUMENT TRAY WIDTH SENSOR 2

DOCUMENT TRAY LENGTH SENSOR 1


DOCUMENT TRAY LENGTH SENSOR 2

DOCUMENT FEEDER WIDTH SENSOR

Regi Roll

DOCUMENT FEED SENSOR

Read In Roll
Read Out Roll

Exit Roller

The table at the right shows the relationship between High/Low


of each document size sensor and document size .
The standard size of a document is sensed at the tim e the
DOCUMENT FEEDER WIDTH SENSOR detects it after it is fed.

Document Size

DOCUMENT
FEEDER WIDTH
SENSOR

DOCUMENT
TRAY WIDTH
SENSOR 1

DOCUMENT
TRAY WIDTH
SENSOR 2

DOCUMENT
TRAY LENGTH
SENSOR 1

DOCUMENT
TRAY LENGTH
SENSOR 2

5.5"x8.5"SEF

A5 SEF

B5 SEF

A4 SEF

A5 LEF

5.5"x8.5"LEF

8.5"x11"SEF (Letter)

8.5"x13"SEF (Legal)

H
H

8.5"x14"SEF (Legal)

B5 LEF

B4 SEF

Executive LEF

16K LEF

8K SEF

8.5"x11"LEF (Letter)

11"x17"SEF(Ledger)

A4 LEF

A3 SEF

Figure 4 Document Path

Wiring Data

June, 2008
7-12

Reissue
WorkCentre 5016, 5020

Figure 5 BSD 5.5 Document Size Sensing - DADF/Network Configuration


Reissue
WorkCentre 5016, 5020

June, 2008
7-13

Wiring Data

Figure 6 BSD 5.6 Document Setting & Transport - DADF/Network Configuration

Wiring Data

June, 2008
7-14

Reissue
WorkCentre 5016, 5020

Figure 7 BSD 5.7 Document Feed & Transport Mechanism- DADF/Network Configuration

Reissue
WorkCentre 5016, 5020

June, 2008
7-15

Wiring Data

Figure 8 BSD 5.8 Document Inversion - DADF/Network Configuration

Wiring Data

June, 2008
7-16

Reissue
WorkCentre 5016, 5020

Figure 9 BSD 5.9 Document Path - DADF/Network Configuration


Reissue
WorkCentre 5016, 5020

June, 2008
7-17

Wiring Data

Chain 6 Imaging
A

6.1 IMAGE INPUT


1

AIOC PWB
PL8.1

LENS ASSEMBLY
PL10.7

AIOC PWB
PL8.1

IIT PWB
CCD
J410
22

CCD SHFT CLK0

CCD SHFT CLK1

24

J720
2,3,4,5
,7,8,9,
10,
12,13,
14,16,
18,20

11

2
CCD RST CLK

26

CCD CLMP CLK

28

CCD TRNSF CLK

30

J410

J720

13

VIDEO DATA

33,32,
31,30,
28,27,
26,25,
23,22,
21,19,
17,15

LENS ASSEMBLY

PLATEN OPEN SWITCH

USER INTERFACE
PWB
PL8.4

PLATEN OPEN
SWITCH
PL10.5

4
MAGNET
J711
1

BLK

USER INTERFACE PWB


PL8.4

5-10
PLATEN OPEN SWITCH
COVER CLOSED(L) +5VDC

+5VDC
J711
BLK

A5-1

DC COM
(2.1)

Fail Code
A5-1

Platen Cover Open

Figure 1 6.1 Image Input

Wiring Data

June, 2008
7-18

Reissue
WorkCentre 5016, 5020

6.2 CARRIAGE SCAN


1

AIOC PWB
PL8.1

12

J409 CLOCK A

CARRIAGE MOTOR
ON +24V CLOCK

YEL

CARRIAGE
MOTOR
PL10.6

EXPOSURE LAMP

IIT5
1

CARRIAGE MOTOR
ON +24V CLOCK
ORN

CARRIAGE MOTOR
ON +24V CLOCK
BRN

MOT

Fail Code

5
4

CARRIAGE MOTOR
ON +24V CLOCK
BLK

U2-1

CARRIAGE SENSOR turns High with the carriage to the left side.
With the carriage at any location other than the location, sensor level is Low.
When trying to move the carriage, run CARRIAGE MOTOR in diag.
Run DC [5-23] to move the carriage until it reaches the left side,
and then stop it. It can then be detected that CARRIAGE SENSOR turns High.

3
5

RED

Carriage Module Fail

4
1

CLOCK B

19

CN4
1

CLOCK B

18

Low speed return

CLOCK /B

17

Low speed scan

5-23

CLOCK /B

16

5-22

IIT PWB

CARRIAGE MOTOR
CARRIAGE SENSOR

CLOCK /A

15

High speed return

10

CLOCK /A

14

High speed scan

5-21

J721

CLOCK A

13

5-20
LENS
ASSEMBLY
PL10.7

+24VDC
(1.1)
INVERTER PWB
PL10.7
J410

32

EXPOSURE
CN3 LAMP ON
2
GRY

J720
3

INV CN1

EXPOSURE
LAMP
PL10.6
INV CN2

DC COM
1
+24VDC
(1.1)

GRY

GRY

1
LENS
ASSEMBLY
PL10.7

DC COM
(1.1)

CARRIAGE
SENSOR
PL10.6

x
CAUTION
High Voltage

AIOC PWB
PL8.1

IIT PWB
IIT4
2

5-11

CN3
GRY

J720
4

CARRIAGE SENSOR
BLOCKED(H) +5VDC

+3.3VDC
J410
33

U2-1

IIT4
6

+5VDC
(1.1)

GRY

GRY

DC COM
(1.1)

Figure 2 6.2 Carriage Scan


Reissue
WorkCentre 5016, 5020

June, 2008
7-19

Wiring Data

6.3 LASER CONTROL AND SCANNING


1

AIOC PWB
PL8.1

ROS
PL3.1
LD PWB

J404

J160

RED

RED

SOS PWB
J201

J2011
1

LD PWB

SOS
SENSOR

LD INTLK
+5VDC

LD INTLK
+5VDC
1

BLU

BLU

J2011

AIOC PWB
PL8.1

+5VDC

J201

SOS SENSED
SIGNAL

J140
2

J403
3

U3-5

DC COM
LD INTLK
+5VDC
J403
6

LASER DIODE
ENABLE ON(L) +5VDC

J140

BLU

BLU

GRN

LASER DIODE

GRN

T24

LD INTLK
+5VDC

F171

F156

F170

PD

POWER CONTROL
ON(L) +5VDC
BLU

BLU

INLET FRAME

ROS GND

IIT GND

ROS GND

LD

6-16
5

ROS VREF
OUT SIGNAL

6-17

BLU

BLU

BLU

BLU

Fail Code

4
COM

U3-5

Laser Power or ROS Motor


Fail

9.2
1

8
LD INTLK
+5VDC

BLU

BLU

7
LD PWB

DC COM
(1.1)
ROS MOTOR

6-15

10

ROS MOTOR
ON(L) +5VDC
BLU

P620
BLU

ROS MOTOR
CLOCK
BLU

BLU

BLU

BLU

BLU

BLU

J620

J130

MOT

+24VDC
(1.1)
8

DC COM
(1.1)

ROS MOTOR

SOS PWB

Figure 3 6.3 Laser Control and Scanning


Wiring Data

June, 2008
7-20

Reissue
WorkCentre 5016, 5020

Chain 7 Paper Supplying


A

7.1 TRAY1 PAPER STACKING


LVPS
PL8.1

1
TRAY1 NO PAPER
SENSOR
PL2.7

7-7
J157

LVPS
PL8.1

AIOC PWB
PL8.1

BLU

J203

P203
3

TRAY1 NO PAPER SENSOR


PAPER SENSED(L) +5VDC

+5VDC
J501
BLU

P/ J407
A19

C5-0

+5VDC
(1.1)
J501
3

BLU

BLU

P203

J203
3

J157
BLU

BLU

DC COM
(1.1)
TRAY1
INTERLOCK
SWITCH
PL2.5

1-11

J161
9

BLU

BLU

J161
2

+5VDC

TRAY1 INTERLOCK SWITCH


COVER OPEN(H) +5VDC

BLU

BLU

B22

10

E6-1

DC COM
(1.1)

Fail Code
TRAY1 NO PAPER SENSOR

C5-0

No paper in the selected paper tray (Tray1)

E6-1

L/H Lower Cover open

TRAY1 INTERLOCK SWITCH

Figure 1 7.1 Tray 1 Paper Stacking

Reissue
WorkCentre 5016, 5020

June, 2008
7-21

Wiring Data

7.2 STM PAPER STACKING


STM PWB
PL11.5

1
STM NO PAPER
SENSOR
PL11.7

7-8
J171

STM PWB
PL11.5

STM NO PAPER SENSOR


PAPER SENSED(L) +5VDC

BLU

+5VDC
J542
BLU

C6-0

+5VDC
(1.1)

J542

J171

BLU

BLU

BLU

BLU

DC COM
(1.1)
STM INTERLOCK
SWITCH
PL11.5

1-10

J173
9

BLU

BLU

J173
2

+5VDC

STM INTERLOCK SWITCH


COVER OPEN(H) +5VDC

BLU

BLU

10

E6-2

DC COM
(1.1)

Fail Code
C6-0

No paper in the selected paper tray (Tray2)

E6-2

STM L/H Cover open

STM NO PAPER SENSOR


STM INTERLOCK SWITCH

Figure 2 7.2 STM Paper Stacking


Wiring Data

June, 2008
7-22

Reissue
WorkCentre 5016, 5020

Chain 8 Paper Transportation


A

8.1 TRAY1 PAPER FEEDING


LVPS
PL8.1

TRAY1 FEED
SENSOR
PL2.5

8-7
1 BLU

AIOC PWB LVPS


PL8.1
PL8.1

TRAY1 FEED SENSOR


PAPER SENSED(L) +5VDC

J158

AIOC PWB
PL8.1
+5VDC

J501
BLU

P/J407
A20

C2-2

+5VDC
(1.1)

C8-1
J501

J158

6 BLU

BLU

7 BLU

BLU

3
2

DC COM
(1.1)

TRAY1 FEED
CLUTCH
PL2.2

8-12
P/J407
A18

C1-1

2 BLU

TRAY1 FEED CLUTCH


ON(L) +24VDC

P202
BLU

J202

DC COM

1 BLU

BLU

IOT Motor

+24VDC
(1.1)

Fail Code

C1-1

Tray1 Feed Sensor on JAM

C2-2

Tray1 Feed Sensor on JAM from STM Feed

C8-1

Tray1 Feed Sensor Static JAM

The actual H/L level is displayed inversely on the UI display.

TRAY1 FEED CLUTCH

TRAY1 FEED SENSOR


Take Away Roll 1
Tray 1 Feed Roll

Figure 1 8.1 Tray 1 Paper Feeding

Reissue
WorkCentre 5016, 5020

June, 2008
7-23

Wiring Data

8.2 STM PAPER FEEDING


STM PWB
PL11.5

STM FEED
SENSOR
PL11.5

8-6
J172
1 BLU

STM PWB
PL11.5

+5VDC

STM FEED SENSOR


PAPER SENSED(L) +5VDC

J542
BLU

C2-1
C8-2

+5VDC
(1.1)

J542
6 BLU

J172
BLU

7 BLU

BLU

3
2

DC COM
(1.1)

STM FEED
CLUTCH
PL11.6

8-11
2 BLU

STM FEED CLUTCH


P212
ON(L) +24VDC
BLU

J212
STM FEED CLUTCH

DC COM

1 BLU

BLU

STM FEED MOTOR

+24VDC
(1.1)

8-13
J541
1 YEL

2 RED
3 ORN
4 BRN

STM FEED MOTOR


ON +24V CLOCK

STM FEED
MOTOR
PL11.6

Take Away Roll 2

STM FEED MOTOR


ON +24V CLOCK
STM FEED MOTOR
ON +24V CLOCK

STM FEED SENSOR


MOT

STM FEED MOTOR


ON +24V CLOCK

5
Tray 2 Feed Roll

Fail Code

C2-1

STM Feed Sensor on JAM

C8-2

STM Feed Sensor Static JAM

The actual H/L level is displayed inversely on the UI display.

Figure 2 8.2 STM Paper Feeding


Wiring Data

June, 2008
7-24

Reissue
WorkCentre 5016, 5020

8.3 MANUAL BYPASS


1
AIOC PWB
PL8.1

LVPS
PL8.1

8-17
P/ J407
A5

J502
3

BYPASS
SOLENOID
PL7.5

BYPASS SOLENOID
ON(L) +24VDC

RED

DC COM
1

RED

+24VDC
(1.1)

BYPASS SOLENOID

Bypass Feed Roll

Bypass Take Away Roll

Figure 3 8.3 Manual Bypass


Reissue
WorkCentre 5016, 5020

June, 2008
7-25

Wiring Data

8.4 PAPER REGISTRATION


LVPS
PL8.1

IOT REGI.
SENSOR
PL2.9

8-5
1 BLU

AIOC PWB LVPS


PL8.1
PL8.1

IOT REGI. SENSOR


PAPER SENSED(L) +5VDC

J156

C1-2

C6-2
J156

C9-3

3
BLU

2 BLU

BLU

E1-6

DC COM
(1.1)

IOT REGI.
CLUTCH
PL2.9

8-10
P/J407
A6

P/J407
A4

C2-3
J503
1 BLU

+5VDC

J503
BLU

+5VDC
(1.1)

AIOC PWB
PL8.1

4 BLU

IOT REGI. CLUTCH


ON(L) +24VDC

P640
BLU

J640

DC COM

5 BLU

BLU

+24VDC
(1.1)

IOT Motor

Fail Code

C1-2

Tray1 Regi. Sensor on JAM

C2-3

STM IOT Regi. Sensor on JAM

C6-2

Duplex IOT Regi. Sensor on JAM

C9-3

Manual Bypass IOT Regi. Sensor on JAM

E1-6

IOT Regi. Sensor Static JAM

The actual H/L level is displayed inversely on the UI display.

IOT REGI. CLUTCH

IOT REGI. SENSOR

Regi. Roll

Figure 4 8.4 Paper Registration


Wiring Data

June, 2008
7-26

Reissue
WorkCentre 5016, 5020

8.5 PAPER PATH


1

ExitExit
RollRoll
EXIT MOTOR
FUSER EXIT SENSOR
Duplex Roll 1

Fuser
IOT MOTOR

Regi. Roll

Duplex Roll 2
IOT REGI. SENSOR

Bypass Feed Roll

Bypass Take Away Roll


Take Away Roll 1

Drum

TRAY1 FEED SENSOR


TRAY1 NO PAPER SENSOR

Tray 1 Feed Roll


Take Away Roll 2

STM NO PAPER SENSOR

STM FEED SENSOR

STM FEED MOTOR

Tray 2 Feed Roll

Figure 5 8.5 Paper Path


Reissue
WorkCentre 5016, 5020

June, 2008
7-27

Wiring Data

Chain 9 Marking
A

9.1 XEROGRAPHICS
ChargeCorotron

Drum
AIOC PWB
PL8.1

HVPS PWB
PL8.2
9-4

DRUM CARTRIDGE
PL4.1

Paper

CHARGE

9-5
J406
2

CHARGE ON(L) +5VDC

BLU

J520
BLU

GRID
2
Detack Saw

GND

DC COM
4

DEVE BIAS AC/DC ON(L) +5VDC


BLU

BLU

Grid

DEVE
BIAS

DC COM
5

TRANSFER ON(L) +5VDC


BLU

BLU

TRANSFER COROTRON
HOUSING
PL4.3

DC COM
3

BLU

BLU

BLU

DC COM

9.3
9

INTLK
+24VDC

BLU

BLU

BLU

BLU

TRANSFER

Deve Bias

INTLK
+24VDC
7

Transfer Corotron

DETACK

TRANSFER S/D ON
BLU

Magnet Roll
GND

AIOC PWB
PL8.1

DC COM
(1.1)

+5VDC
J520
1

HVPS ERROR(L) +5VDC

RED

J406
RED

U9-0

Fail Code
U9-0

HVPS fail

Figure 1 9.1 Xerographics

Wiring Data

June, 2008
7-28

Reissue
WorkCentre 5016, 5020

9.2 TONER SENSE AND CRUM


1

TONER EMPTY
SENSOR
PL4.2

LVPS
PL8.1
J509
1 BLU

P110
BLU

J110
1 RED

LVPS
PL8.1
J110
WHT

P110
3 BLU

+24VDC
(1.1)

3 BLU

BLU

3 BLK

GRN

1 BLU

J509
BLU

9-7

TONER EMPTY SENSOR


TONER SENSED(L) +5VDC
BLU

AIOC PWB
PL8.1

2
+5VDC

P/J407
B4

J1-2

DC COM
(1.1)

AIOC PWB
PL8.1

DRUM CARTRIDGE
PL4.1
CRUM

+12VDC

3.2

J402
1 BLU

CRU ID

P610
BLU

J610

J6-1
2

J7-1

3
4 BLU

BLU

DC COM
(1.1)
INTLK
+5VDC +24VDC
(1.2)

5 BLU
2 BLU

BLU

INTLK +5VDC
BLU

J7-2

9-2
J610

P610

4 BLU

1 BLU

DRUM CARTRIDGE
SENSED(L) +5VDC

+5VDC

J402
BLU

6.3

INTLK +5VDC
BLU

6
INTLK
+5VDC

J1-2

Toner Empty

J3-1

No Drum cartridge

J6-1

Drum cartridge life end

J7-1

Drum CRUM communication error

J7-2

Drum CRUM Market identity mismatch

J7-3

Drum CRUM ID error

J3-1

DC COM

Fail Code

J7-3

The actual H/L level is displayed inversely on the UI display.

CRUM

TONER EMPTY SENSOR

DRUM CARTRIDGE

Figure 2 9.2 Toner Sense and CRUM


Reissue
WorkCentre 5016, 5020

June, 2008
7-29

Wiring Data

9.3 ERASE LAMP


1
AIOC PWB
PL8.1

HVPS PWB
PL8.2

J406
6

BLU

ERASE LAMP ON(L) +5VDC

ERASE LAMP
PL4.2

+24VDC

9-6
J520
BLU

J521
6

1
DC COM

J210

BLU

DC COM
3

BLU

DC COM
2

BLU

ERASE LAMP

INTLK
+24VDC
(9.1)

Figure 3 9.3 Erase Lamp


Wiring Data

June, 2008
7-30

Reissue
WorkCentre 5016, 5020

Chain 10 Fusing and Copy Transportation


A

10.1 FUSER TEMPERATURE CONTROL


1

AIOC PWB
PL8.1

+5VDC

LVPS
PL8.1

FUSER
PL5.1
THERMOSTAT

P/ J407
B6

J3
3

BLK

J600

FUSER LAMP ON ACH

BLK

F28

F25

BLK

DC COM

ACH
SWITCHED
(1.1)

FUSER LAMP
F26

B5

AIOC PWB
PL8.1

DC COM
F27
1

+24VDC
INTLK
(1.2)

WHT

WHT

1
U4-1

ACN
(1.1)

10-20

THERMISTOR
2

J408

P601

BLU

BLU

J601
2

J601

P601
2

+5VDC

FUSER THERMISTOR
SENSED SIGNAL

BLU

U4-2

J408
BLU

U4-3

DC COM
(1.1)

4
Fail Code

FUSER LAMP

U4-1

Fuser On Time Fail

U4-2

Over Heat Temp Fail

U4-3

FS1 thermistor defect

THERMISTOR
THERMOSTAT

Figure 1 10.1 Fuser Temperature Control

Reissue
WorkCentre 5016, 5020

June, 2008
7-31

Wiring Data

10.2 EXIT AND DUPLEX


1

10-8
10-9

AIOC PWB
PL8.1

LVPS AIOC PWB


PL8.1 PL8.1

DUPLEX PWB
PL8.2

EXIT MOTOR
J416 CURR
J550

1
BLU
EXIT MOTOR
ON CLOCK
8 BLU
2
BLU
EXIT MOTOR
ON CLOCK
7 BLU
3
BLU

9 BLU

6 BLU
5 BLU

EXIT MOTOR
ON CLOCK
BLU

EXIT MOTOR
ON CLOCK
BLU

EXIT MOTOR
J551 ON +24V CLOCK

FUSER EXIT
SENSOR
PL6.3

EXIT MOTOR
PL6.3

5 BLK

4 ORN

3 BRN

EXIT MOTOR
ON +24V CLOCK

+5VDC

3
BLU

P/J407
A3

E1-2
E3-1
E3-6

+5VDC

J505J153
1 BLU BLU 3

EXIT MOTOR
ON +24V CLOCK
EXIT MOTOR
ON +24V CLOCK

J153

1 BLU

LVPS
PL8.1

6 YEL

10-23

FUSER EXIT SENSOR


J505
PAPER SENSED(L) +5VDC

MOT

2 BLU

BLU

DC COM
(1.1)

2 RED
F1

1 RED

INTLK
+24VDC
(1.2)

Simplex Transport:

Duplex (Side 2) Transport:

Exit Roll is driven by IOT Motor.

Exit Roll is driven by EXIT Motor.

Fail Code

E1-2

Fuser Exit Sensor on JAM

E3-1
Fuser Exit Sensor off JAM

E3-6

EXIT MOTOR
Exit Roll

Fuser Exit Sensor Static JAM

Exit Roll

5
1
The actual H/L level is displayed
inversely on the UI display.
IOT Motor

IOT Motor

FUSER EXIT SENSOR

FUSER EXIT SENSOR

Figure 2 10.2 Exit


Wiring Data

June, 2008
7-32

Reissue
WorkCentre 5016, 5020

10.3 MACHINE COOLING


1

AIOC PWB
PL8.1
1

4-2

+24VDC
J405
3

NOHAD FAN
PL9.2

AIOC PWB
PL8.1

NOHAD FAN ON(H) +24VDC

RED

+5VDC

10-60

MOT

NOHAD FAN FAIL(H) +5VDC


BLK

J405
BLU

U4-9

DC COM
(1.1)

Fail Code

U4-9

1
Nohad Fan defect

NOHAD FAN rotates at low speed when Diag is off,


and at high speed when Diag is on.
Voltage levels are as follows:
Low Speed: approx. 15VDC
High Speed: approx. 24VDC

4
NOHAD FAN

Figure 3 10.3 Machine Cooling


Reissue
WorkCentre 5016, 5020

June, 2008
7-33

Wiring Data

Wiring Data

June, 2008
7-34

Reissue
WorkCentre 5016, 5020

Wirenets
7.2.1 WIRE NET AC POWER (HOT)
POWER CORD

POWER SWITCH

FS11

FS31

LOW
VOLTAGE
POWER
SUPPLY

LOW
VOLTAGE
POWER
SUPPLY

1.1

CHOKE COIL
J5

FS32

J5

1
BLK

FS60

BLK
BRN

2
BLK

BLK

GN/YL
WHT

(SEE WIRE NET


AC POWER (NEUT))
FUSER
J3

P600

J600
2

F28

THERMOSTAT

F25

10.1

F26
FUSER LAMP

BLK

BLK

Wire Color
BLK: 100V M/C, BRN: 200V M/C

7.2.2 WIRE NET AC POWER (NEUT)


POWER CORD

POWER SWITCH

FS12

FS33

LOW VOLTAGE
POWER SUPPLY

FUSER

FS34

J3
1

WHT

FS60

WHT
BLU

P600

J600
1

10.1

F27
FUSER LAMP

WHT
1

GN/YL
BLK

(SEE WIRE NET


AC POWER (HOT))

DC POWER
GENERATION

Wire Color
WHT: 100V M/C, BLU: 200V M/C

Reissue
WorkCentre 5016, 5020

June, 2008
7-35

Wiring Data

7.2.3 WIRE NET +3.3VDC


LOW VOLTAGE
POWER SUPPLY

LENS
ASSEMBLY
AIOC PWB

+3.3VDC

IIT PWB

P/J407
A16

A17

J409

J721

17
FLAT
CABLE

B16
B17
B6

Wiring Data

18

J414

June, 2008
7-36

YEL

J731

ADF PWB
B7

Reissue
WorkCentre 5016, 5020

7.2.4 WIRE NET +5VDC-1


LOW VOLTAGE
POWER SUPPLY
J501

P203

J203
3

J157

3
BLU

BLU

7.1

8.1

J158
+5VDC

TRAY1 NO PAPER
SENSOR

TRAY1 FEED SENSOR

IOT REGISTRATION
SENSOR

FUSER EXIT SENSOR

BLU
J503

J156

1
BLU
J505

8.4

10.2

J153

1
BLU

STM PWB
J508

J540

J542
1

J171

STM NO PAPER
SENSOR

STM FEED SENSOR

BLU

GRY

8.2

J172
6

7.2

BLU

AIOC PWB
P/J407
A11

J401

USER INTERFACE
PWB

J710

2.1

8
BLU

B11

7
BLU

(SEE WIRE NET +5VDC-2)

Reissue
WorkCentre 5016, 5020

June, 2008
7-37

Wiring Data

7.2.5 WIRE NET +5VDC-2


(FROM WIRE NET +5VDC-1)
LENS
ASSEMBLY
IIT PWB
6

J409

J721

16

CN3

IIT4

CARRIAGE
1 SENSOR

6.2

DF3

DOCUMENT TRAY
1 WIDTH SENSOR1

5.1

DF2

DOCUMENT TRAY
1 WIDTH SENSOR2

5.1

DF5

DOCUMENT TRAY
1 LENGTH SENSOR1

5.1

DF4

DOCUMENT TRAY
1 LENGTH SENSOR2

5.1

DF8

DOCUMENT
1 FEEDER WIDTH
SENSOR

5.1

DF9

DOCUMENT SET
1 SENSOR

5.2

DOCUMENT LEAD
1 EDGE SENSOR

5.2

GRY

15
FLAT
CABLE

B5

J416

J550

BLU

J414
YEL

J731

7 DUPLEX PWB

ADF PWB
B8

CN4
WHT

WHT

AIOC PWB

WHT

WHT

CN5
WHT

WHT

DF10
WHT

Wiring Data

June, 2008
7-38

Reissue
WorkCentre 5016, 5020

7.2.6 WIRE NET DC COM (+5V RTN)-1


LOW VOLTAGE
POWER SUPPLY
J501

P203

J203
2

J157

2
BLU

BLU

7.1

8.1

J158
+5VRTN

TRAY1 NO PAPER
SENSOR

TRAY1 FEED SENSOR

TRAY1 INTERLOCK
SWITCH

IOT REGISTRATION
SENSOR

FUSER EXIT SENSOR

BLU
J161
9
BLU
J503

J156

2
BLU
J505

7.1

8.4

10.2

J153

2
BLU

STM PWB
J508

J540

J542
2

J171

VIO

STM NO PAPER
SENSOR

STM FEED SENSOR

STM INTERLOCK
SWITCH

BLU

8.2

J172
7

7.2

BLU
J173
9
BLU

J509
3

P110

J110
2

BLU

3
BLK

TONER EMPTY
SENSOR

7.2

9.2

(SEE WIRE NET


DC COM (+5VRTN)-2)

Reissue
WorkCentre 5016, 5020

June, 2008
7-39

Wiring Data

7.2.7 WIRE NET DC COM(+5V RTN)-2


(FROM WIRE NET
DC COM(+5VRTN)-1)
LOW VOLTAGE
POWER SUPPLY

AIOC PWB
P/J407
A12

A13

B12

DRUM CARTRIDGE
4

J402
BLU

P610

BLU

J416

J550

BLU

J610

1 CRUM

9.2

DUPLEX PWB

LENS
ASSEMBLY
IIT PWB
J721
21

B13
1

J409

20
FLAT
CABLE

+3.3VRTN

A14

A15

B14

B14

J410

J720

29

11

24

15

20

17

18

19

16

21

14

23

12

25

10

27

29

31

34
(SEE WIRE NET
DC COM(+5VRTN)-3)

Wiring Data

34

CN3
GRY

IIT4

CARRIAGE
3 SENSOR

6.2

1
FLAT
CABLE

June, 2008
7-40

Reissue
WorkCentre 5016, 5020

7.2.8 WIRE NET DC COM(+5V RTN)-3


(FROM WIRE NET
DC COM(+5VRTN)-2)

10

J401

J710

BLU

USER INTERFACE
PWB

J711

PLATEN OPEN
SWITCH

BLK

6.1

BLU

J630
BLU

P630

BILLING COUNTER

3.2

ROS
2

J403

J140

BLU

6.3

7 LD PWB

FUSER
2

J408

P601

BLU

J601

THERMISTOR

10.1

ADF PWB
B3

J414
YEL

J731

B10

CN4

DF3

DOCUMENT TRAY
3 WIDTH SENSOR1

5.1

DF2

DOCUMENT TRAY
3 WIDTH SENSOR2

5.1

DF4

DOCUMENT TRAY
3 LENGTH SENSOR1

5.1

DF5

DOCUMENT TRAY
3 LENGTH SENSOR2

5.1

DF14

ADF TOP COVER


1 SWITCH

5.2

DF8

DOCUMENT
3 FEEDER WIDTH
SENSOR

5.1

DF9

DOCUMENT SET
3 SENSOR

5.2

DOCUMENT LEAD
3 EDGE SENSOR

5.2

WHT

WHT

B4

YEL

B9

WHT

WHT

AIOC PWB

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June, 2008
7-41

CN5
WHT

WHT

WHT

DF10
WHT

Wiring Data

7.2.9 WIRE NET +24VDC-1


LH COVER
INTERLOCK
SWITCH

LOW VOLTAGE
POWER SUPPLY
4

+24VDC

J506

FS151

ORN

FRONT
COVER
INTERLOCK
SWITCH

LOW VOLTAGE
POWER
SUPPLY
FS152

J506

ORN

J506

FS153

ORN

FS154
ORN

F1

J506
ORN

F3

F2

J504

J201

BLU

4.1

1 IOT MOTOR

J508
N.C

AIOC PWB
P/J407
A1

B1

J406

P520

BLU

J416

J550

BLU

HIGH VOLTAGE
POWER
SUPPLY

DUPLEX PWB
9

1
2

J501

P202

BLU

J502

J202

P640

BLU

TRAY1 FEED
CLUTCH

8.1

IOT
REGISTRATION
CLUTCH

8.4

BLU

J210

2 ERASE LAMP

10.2

J551
RED

9.3

EXIT MOTOR

RED

8.3

BYPASS
SOLENOID

RED

J503

J521

J640

STM PWB
10

J508
ORN

J540

J542

P212

BLU

J212

STM FEED
CLUTCH

8.2

(SEE WIRE NET +24VDC-2)

Wiring Data

June, 2008
7-42

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WorkCentre 5016, 5020

7.2.10 WIRE NET +24VDC-2


(FROM WIRE NET +24VDC-1)

J509

P110

BLU

J110
RED

AIOC PWB
P/J407
A7

9.2

TONER EMPTY
SENSOR
ROS

J403

P620

BLU

J620

J130

6.3

5 ROS MOTOR

A8
LENS
ASSEMBLY
B7
9
B8

J409

J721

IIT PWB
13

10

12

11

11

FLAT
CABLE

B1

B2

J414
YEL

YEL

J731

ADF PWB
B12

B11

CN4

CN3

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WorkCentre 5016, 5020

INV CN1

GRY

CN3
WHT

DF13

6.2

CARRIAGE
5 MOTOR
INVERTER
1PWB

6.2

DF13

WHT

DOCUMENT FEED
CLUTCH

5.3

5.3

CN2

LOW VOLTAGE
POWER SUPPLY

IIT5

RED

DOCUMENT DRIVE
MOTOR

BLK

June, 2008
7-43

Wiring Data

7.2.11 WIRE NET DC COM(+24V RTN)


LOW VOLTAGE
POWER SUPPLY

+24VRTN

J504

J201

BLU
J508

J540

VIO

4.1
2 IOT MOTOR

5 STM PWB

AIOC PWB

ROS

P/J407
A7

A8

B1

B7

J403

P620

BLU

J620

6.3

J130

4 ROS MOTOR

10.3

J405

NOHAD FAN

BLK
J406

J520

BLU

9.1

HIGH VOLTAGE
7 POWER SUPPLY

BLU

LENS
ASSEMBLY

B8

20

J409

J721

21

IIT PWB
2

CN3
GRY

INV CN1

INVERTER PWB

6.2

1
FLAT
CABLE

A11

A12

Wiring Data

J416

J550

BLU
J414
YEL

YEL

J731

8 DUPLEX PWB

A2

ADF PWB

A1

June, 2008
7-44

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7.1 P/J Locations


7.1.1 How to Use the P/J Locations
The installation location of a connector can be checked by referring to its Fig No. and Item No.
from the P/J No. in the 7.1.2 PJ List.

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June, 2008
7-45

Wiring Data

7.1.2 P/J List

Table 1
Table 1

P/J No.

Figure
No.

Item No.

Description

INV CN1

Figure 1

Inverter PWB

P/J No.

Figure
No.

Item No.

Description

INV CN2

Figure 1

Inverter PWB

CN1

Figure 12

DADF Control PWB

J333

Figure 13

23

SLCC PWB

CN2

Figure 11

ADF PWB

J340

Figure 13

22

SLCC PWB

CN2

Figure 12

DADF Control PWB

J341

Figure 13

21

SLCC PWB

CN3

Figure 11

ADF PWB

J342

Figure 13

20

SLCC PWB

CN3

Figure 12

DADF Control PWB

J411

Figure 7

AIOC PWB

CN4

Figure 11

ADF PWB

J508

Figure 6

STM

CN4

Figure 12

DADF Control PWB

J610

Figure 8

CRU

CN5

Figure 11

ADF PWB

NBCR CN6

Figure 1

NBCR PWB

CN5

Figure 12

DADF Control PWB

NSC CN1

Figure 1

NSC PWB

CN6

Figure 12

DADF Control PWB

P412

Figure 7

14

AIOC PWB

CN7

Figure 12

DADF Control PWB

P417

Figure 7

16

AIOC PWB

DF2

Figure 10

Document Tray Width Sensor 2

P418

Figure 7

15

AIOC PWB

DF3

Figure 10

Document Tray Width Sensor 1

P419

Figure 7

AIOC PWB

DF4

Figure 10

Document Tray Length Sensor 1

P508

Figure 9

15

LVPS

DF5

Figure 10

Document Tray Length Sensor 2

P610

Figure 8

CRU

DF8

Figure 10

Document Feeder Width Sensor

P/J3

Figure 9

18

Fuser Lamp

DF9

Figure 10

Document Tray Set Sensor

P/J5

Figure 9

17

Choke Coil

DF10

Figure 10

Document Lead Edge Sensor

P/J5

Figure 13

SLCC PWB

DF13

Figure 10

ADF Top Cover Switch

P/J110

Figure 3

Toner Empty Sensor

DF14

Figure 11

ADF Top Cover Switch

P/J130

Figure 2

ROS MPA

DF14

Figure 12

14

Feeder Cover Switch

P/J140

Figure 2

ROS

F25

Figure 5

Fuser Thermostat

P/J153

Figure 4

Fuser Exit Sensor

F26

Figure 5

Fuser Lamp

P/J156

Figure 4

IOT Regi. Sensor

F27

Figure 5

Fuser Lamp

P/J157

Figure 3

Tray 1 No Paper Sensor

F28

Figure 5

Fuser Thermostat

P/J158

Figure 4

Tray 1 Feed Sensor

FS11

Figure 9

Inlet

P/J160

Figure 2

ROS, Video

FS12

Figure 9

Inlet

P/J161

Figure 4

Tray 1 Interlock Sensor

FS151

Figure 4

LH Cover Interlock Switch

P/J171

Figure 6

STM No Paper Sensor

FS152

Figure 4

LH Cover Interlock Switch

P/J172

Figure 6

STM Feed Sensor

FS153

Figure 3

Front Cover Interlock Switch

P/J173

Figure 6

STM Interlock Switch

FS154

Figure 3

Front Cover Interlock Switch

P/J201

Figure 8

IOT Motor

FS31

Figure 9

Power Switch

P/J201

Figure 2

ROS, SOS PWB

FS32

Figure 9

Power Switch

P/J2011

Figure 2

ROS, SOS PWB

FS33

Figure 9

Power Switch

P/J202

Figure 8

Tray 1 Feed Clutch

FS34

Figure 9

Power Switch

P/J203

Figure 8

Tray 1 No Paper Sensor

FS60

Figure 9

Inlet GND

P/J210

Figure 3

Erase Lamp

IIT4

Figure 1

Carriage Sensor

P/J212

Figure 6

STM Feed Clutch

IIT5

Figure 1

Carriage Motor

P/J380

Figure 13

SLCC PWB

Wiring Data

June, 2008
7-46

Reissue
WorkCentre 5016, 5020

Table 1

Table 1

P/J No.

Figure
No.

Item No.

Description

P/J No.

Figure
No.

Item No.

Description

P391

Figure 13

24

SLCC PWB

P/J550

Figure 8

Duplex PWB

P/J401

Figure 7

UI

P/J551

Figure 8

Duplex PWB

P/J401

Figure 13

SLCC PWB

P/J600

Figure 4

Fuser Lamp

P/J402

Figure 7

11

CRU ID

P/J601

Figure 4

Fuser Thermistor

P/J402

Figure 13

13

SLCC PWB

P/J620

Figure 2

ROS MPA

P/J403

Figure 7

12

ROS

P/J630

Figure 8

Billing ID

P/J403

Figure 13

14

SLCC PWB

P/J640

Figure 8

IOT Regi Clutch

P/J404

Figure 7

ROS, Video

P/J710

Figure 1

UI

P/J404

Figure 13

19

SLCC PWB

P/J711

Figure 1

10

Platen Switch

P/J405

Figure 7

Nohad Fan

P/J720

Figure 1

IIT Data

P/J405

Figure 13

12

SLCC PWB

P/J721

Figure 1

IIT Power

P/J406

Figure 7

HVPS

P/J731A/B

Figure 11

ADF

P/J406

Figure 13

10

SLCC PWB

P/J801

Figure 12

11

Document Feed Clutch

P/J407

Figure 9

16

LVPS-AIOC PWB

P/J802

Figure 12

12

Exit/Invert Sensor

P/J407

Figure 13

18

LVPS-SLCC PWB

P/J803

Figure 12

13

Registration Sensor

P/J408

Figure 7

13

AIOC PWB

P/J804

Figure 12

10

Registration Clutch

P/J408

Figure 13

15

SLCC PWB

P/J805

Figure 12

Exit/Invert Clutch

P/J409

Figure 7

AIOC PWB

P/J806

Figure 12

Exit/Invert Solenoid

P/J409

Figure 13

SLCC PWB

P/J410

Figure 7

AIOC PWB

P/J410

Figure 13

SLCC PWB

P/J412

Figure 13

16

SLCC PWB

P/J414A/B

Figure 7

AIOC PWB

P/J414A/B

Figure 13

SLCC PWB

P/J415

Figure 13

SLCC PWB

P/J416

Figure 7

10

AIOC PWB

P/J416

Figure 13

11

SLCC PWB

P/J418

Figure 13

17

SLCC PWB

P/J501

Figure 9

13

LVPS

P/J502

Figure 9

10

LVPS

P/J503

Figure 9

12

LVPS

P/J504

Figure 9

LVPS

P/J505

Figure 9

14

LVPS

P/J506

Figure 9

11

LVPS

P/J509

Figure 9

LVPS

P/J520

Figure 3

HVPS

P/J521

Figure 3

HVPS

P/J540

Figure 6

STM

P/J541

Figure 6

STM Feed Motor

P/J542

Figure 6

STM (TOTAL CL, SNR, SW)

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WorkCentre 5016, 5020

June, 2008
7-47

Wiring Data

Figure 1 IIT
Wiring Data

June, 2008
7-48

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WorkCentre 5016, 5020

Figure 2 ROS

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WorkCentre 5016, 5020

June, 2008
7-49

Wiring Data

Figure 3 HVPS

Wiring Data

June, 2008
7-50

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WorkCentre 5016, 5020

Figure 4 LH

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WorkCentre 5016, 5020

June, 2008
7-51

Wiring Data

Figure 5 Fuser

Wiring Data

June, 2008
7-52

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WorkCentre 5016, 5020

Figure 6 STM

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WorkCentre 5016, 5020

June, 2008
7-53

Wiring Data

Figure 7 AIOC PWB

Wiring Data

June, 2008
7-54

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WorkCentre 5016, 5020

Figure 8 Rear

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WorkCentre 5016, 5020

June, 2008
7-55

Wiring Data

P/
J503

P/
J505

Figure 9 Inlet & LVPS


Wiring Data

June, 2008
7-56

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WorkCentre 5016, 5020

Figure 10 ADF/DADF

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WorkCentre 5016, 5020

June, 2008
7-57

Wiring Data

Figure 11 ADF 2

Wiring Data

June, 2008
7-58

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WorkCentre 5016, 5020

Figure 12 DADF Control PWB

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WorkCentre 5016, 5020

June, 2008
7-59

Wiring Data

Figure 13 SLCC PWB

Wiring Data

June, 2008
7-60

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WorkCentre 5016, 5020

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