Introduction to business

Final project brief outline

Project overview
We have seen Telenor Pakistans innovation and creativity for their products, services and
advertising campaigns, but did the company has exercised the same level of creativity in
developing their way of work ?
Methods of research
Interviewing Branch manager And employees
Newspaper , magazines , Wikipedia

Chapter 1
Company Background
Telenor in Pakistan
Four core values of Telenor
Organizational Culture
Chapter 2
Organizational structure
This chapter of project will describe the responsibilities for each job position in the organization
and the relationships among those positions and how all of the job responsibilities fit together.
Organizational structure is centralized or decentralized?
Benefits company getting from centralized or decentralized structure?
Hierarchical levels
Structure of Telenor Pakistan
Span of control
Chain of command
1

Integration mechanisms
Centralization and decentralization
Standardization
Flow of information
Conflict resolution

Departments in telenor and functions

Finance
Customer relation
Commercial
Information technology / Billing department
Human resources
Administration
Legal Affairs

The recruitment process of Telenor Pakistan

Recruitment process for Middle and Top level managers
Role of Managers
Top level
Middle managers
First line managers
Employee Motivation
Motivating drivers
Chapter 3
SWOT Analysis
Market Competition and competitive advantage
Conclusion
Recommendations