Susana Gil

Daniel Albinagorta
May Valentin
Mnica Mantilla

 Its

an American multinational consumer

products company founded in 1806 NY
United States, focused on the production,
distribution and provision of household,
health care and personal products, such
as soaps, detergents, oral
hygiene products and pet food.

In this case we will be able to see, how this

company move to have an ERP system for each
geographic division, to have only one SAP system
to keep the control of the 5 divisions and also how
they turn to present the information in complicated
tables to graphical and easily charts in order to be
interpreted by all employees in the possessing
different hierarchical levels, so that in this way,
they may be able to make the process of making
decisions more efficiently and with the updated
information.

What is SAP (Systems, applications and

products?
Is a computer system serves to provide information.
Their content comes from the data that is loaded and
processed from a business environment, and the system
will (according to the settings made by the user
consultors SAP) translate this data into useful
information for decision-making.
What is ERP (Enterprise resource planning)?
Its a business process management software that allows
an organization to use a system
of integrated applications to manage the business and
automate many back office functions related to
technology, services and human resources. ERP
software integrates all facets of an operation, including
product planning, development, manufacturing, sales
and marketing.

What is a dashboard?
It is a graphical representation of key indicators
(KPI) involved in achieving business goals, and is
oriented decision making to optimize business
strategy.

 Describe

the different types of business

intelligence users at Colgate-Palmolive.

Power Users
Casual Users

 Describe

the People issues that were

affecting Colgates ability to use
business intelligence.

The need to be constantly updated information.

The difficulty of the casual users to read the information.
The lack of time for developing reports.