Six Sigma Toolkit Second Edition

Toolkit Roadmap:

Six Sigma
Second Edition

The Art of Service Pty Ltd 2013

All of the information in this document is subject to copyright. No part of this toolkit may in any form or by any means
(whether electronic or mechanical or otherwise) be copied, reproduced, transmitted or provided to any other person
without the prior written permission of The Art of Service Pty Ltd, who owns the copyright.

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Six Sigma Toolkit Second Edition

1 Introduction
Many organizations are looking to implement Six Sigma as a way to improve the
structure and quality of the business.
This document describes the contents of the Six Sigma Toolkit.
The Toolkit is designed to answer a lot of the questions about Six Sigma, as well as
provide you with useful guides, templates and essential, but simple assessments.
The supporting documents and assessments will help you identify the areas within
your organization that require the most activity in terms of change and improvement.
Presentations can be used to educate or be used as the basis for management
presentations or when making business cases for Six Sigma implementation.
The additional information will enable you to improve your organizations
methodology knowledge base.
The toolkit serves to act as a starting point. It will give you a clear path to travel. It is
designed to be a valuable source of information and activities.
The Six Sigma Toolkit:
Flows logically.
Is scalable.

Provides presentations, templates and documents.

Saves you time.

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Six Sigma Toolkit Second Edition

Step 1
Start by reviewing the PowerPoint presentations in the following order:
1. Six Sigma Introduction Presentation. This presentation gives an
introduction to the toolkit.
2. Introduction to Six Sigma Presentation 2 provides an overview of
Six Sigma.
3. Six Sigma Workshop Presentation 3 is designed to be a fully
adaptable template used on specific project initiatives using Six
Sigma.
These presentations will give you a good knowledge and understanding of
all the terms, activities, and concepts required within Six Sigma. They can
also be used as the basis for management presentations or when making a
formal business case for Six Sigma implementation. Make sure you pay
close attention to the notes pages, as well as the slides, as references to
further documents and resources are highlighted here.

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Six Sigma Toolkit Second Edition

Step 2
If you did not look at the supporting documents and resources when
prompted during the PowerPoint presentations, do this now.
Below is an itemized list of the additional information, supporting
documents, assessments, and resources for easy reference. You can use
these documents and resources within your own organization or as a
template to help you in prepare your own bespoke documentation.
Six Sigma:
1. Building a Six Sigma Organization
2. Business Justification Template
3. Communication Plan
4. ITIL Process Assessment
5. Maturity Score
6. Objectives and Goals Six Sigma
7. Policies Objectives Scope Six Sigma
8. Defining Requirements
9. Perspectives on Requirements
10. Process Mapping
11. Short Overview of Six Sigma
12. Principles of Data Collection
13. Principles of Descriptive Analysis
14. Principles of Variation Analysis
15. Simple Six Sigma Calculator
16. Principles of Root Cause Analysis
17. Technique Templates:
5 Whys
Pareto Charts
Fishbone Diagrams
C&E Matrix
Stratified Data Chart
Scatter Plots
Hypothetical Testing
Regression Analysis
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Six Sigma Toolkit Second Edition

18.

Six Sigma Fact Sheet

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