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  • Communication: Dr. Elizabeth Anthony Fstpi, Uthm

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    Wan Mohd Shariff
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    This document discusses communication and its key aspects. It defines communication as the conveying of information, ideas, and feelings through both verbal and nonverbal means. The document outlines that communication is an active two-way process that is important for relationships, informing others, and sharing information. It identifies the common elements of communication as the sender, receiver, message, mode or channel, and feedback. It also discusses different forms of communication like speech, writing, symbols, and gestures as well as types like intrapersonal, interpersonal, and communication to a group.

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    COMMUNICATIONeliz.ppt

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    This document discusses communication and its key aspects. It defines communication as the conveying of information, ideas, and feelings through both verbal and nonverbal means. The document outlines that communication is an active two-way process that is important for relationships, informing others, and sharing information. It identifies the common elements of communication as the sender, receiver, message, mode or channel, and feedback. It also discusses different forms of communication like speech, writing, symbols, and gestures as well as types like intrapersonal, interpersonal, and communication to a group.

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    © All Rights Reserved
    Download as PPT, PDF, TXT or read online from Scribd
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    11 views13 pages

    Communication: Dr. Elizabeth Anthony Fstpi, Uthm

    Uploaded by

    Wan Mohd Shariff
    This document discusses communication and its key aspects. It defines communication as the conveying of information, ideas, and feelings through both verbal and nonverbal means. The document outlines that communication is an active two-way process that is important for relationships, informing others, and sharing information. It identifies the common elements of communication as the sender, receiver, message, mode or channel, and feedback. It also discusses different forms of communication like speech, writing, symbols, and gestures as well as types like intrapersonal, interpersonal, and communication to a group.

    Copyright:

    © All Rights Reserved
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    of 13

    COMMUNICATION

    Dr. Elizabeth Anthony


    FSTPi, UTHM
    alice/fstpi/2012

    COMMUNICATION
    What is communication?

    alice/fstpi/2012

    Tutorial task 1
    Discuss and state very briefly
    what communication is to you.
    Provide some examples as well.

    alice/fstpi/2012

    COMMUNICATION
    Communication is the activity of
    conveying .
    Any process: sharing information,
    ideas & feelings.

    alice/fstpi/2012

    COMMUNICATION
    Is an active process and a
    changing event.
    Is the key to success.
    To live is to communicate.
    To communicate effectively is
    to enjoy life more fully.
    Is a two-way traffic & not a oneway process.
    alice/fstpi/2012

    COMMUNICATION
    Involves:

    - spoken and written


    words (verbal & nonverbal)
    - body language (use of
    postures, gestures &
    facial expression)
    - personal mannerisms
    - style
    - physical environment

    o use of hand, body, face, arm or head


    adds meaning to a message.
    alice/fstpi/2012

    COMMUNICATION
    Is very important in our lives.
    We use it :
    - for persuasion
    - to improve relationships
    - to inform
    - to share
    - to discover & uncover
    information
    alice/fstpi/2012

    COMMUNICATION:
    THE ELEMENTS

    WHO
    (sender)
    TO WHOM
    (receiver)
    WHAT IS SAID
    (message)
    WHAT CHANNEL
    (mode)
    THE EFFECT
    (feedback)
    alice/fstpi/2012
    8

    COMMUNICATION:
    THE FORMS
    Speech
    Written
    Symbols
    Gestures
    alice/fstpi/2012

    COMMUNICATION:
    THE TYPES
    Intrapersonal Communication
    Example: Internal thought or language - day

    dreaming, thinking aloud, rehearsing, etc.

    Interpersonal Communication

    Example: Face-to-face spoken communication

    meetings, telephone conversation, interview, etc.

    Communication to Group

    Example: One person to a group speech, lecture,

    concert, paintings, novels, poems, etc.


    alice/fstpi/2012

    10

    Further reference
    http://www.slideshare.net/nusan
    tara99/communication-skills51895
    http://www.slideshare.net/agillie
    s/3-steps-to-effectivelycommunicating

    alice/fstpi/2012

    11

    Tutorial task 2
    Observe the way people (men,
    women & children) communicate in
    various places and occasions. For
    example at home, work, market,
    park, school/college, etc.
    Pay attention to their verbal (speech
    patterns) and non-verbal (symbolic
    behaviour, facial expression and
    body language) communication.
    alice/fstpi/2012

    12

    Tutorial task 2
    Identify if they are the same or
    different.
    State the similarities and differences
    that you had noticed. Include
    examples if necessary.
    Report your observation in the
    written form via e-mail:
    eliz@uthm.edu.my
    Latest 22 September 2012
    alice/fstpi/2012

    13

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