Product Alert: # 10

Title: MACH-Zone and MACH-Air on Large MS/TP Main Networks

Priority: Medium
Date: October 2, 2007
Affected Products: MACH-Air and MACH-Zone
Affected Versions: 6.43
Problem Description: Firmware version 6.43 introduced the ability for MA and MZ to
exceed the 32 address limit on an MS/TP main network. The limitation is that they will
only allow one Network In point from controllers whose panel numbers are on a different
32 panel group. For example controller numbers 1 through 32 can only network in 1 point
from controllers 33 through 64 and vice versa. However, they can send 32 Network Out
points to controllers in any segment.
Recommendation for Dealer: In order to reference up to eight points from other 32
panel groups on the main network ask for Beta 8.49 firmware from technical support.
Action by Reliable Controls: This problem has been resolved in firmware and will be
included in the next official firmware release expected in late October.
Note: Product Alerts are distributed whenever a significant problem in released product
is discovered by our technical support or development teams.

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Reliable Controls Corporation, 120 Hallowell Road, Victoria, BC, V9A 7K2, Canada,
Toll Free 1(877) 475-9301 Tel (250) 475-2036 Fax (250) 475-2096

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