Product Alert

Number:

19

Date: 09/24/09

PRODUCT
RC-Studio 2.0

PRIORITY
High

MODELS
Software Update 1.50
You can check the version of RC-Studio 2.0 via help > About RC-Studio

PROBLEM DESCRIPTION
While working with pan files in Simulator, certain conditions may cause a file access
error allowing RC-Studio 2.0 to read and write to a pan file. This causes the pan file to
become corrupt.

RECOMMENDATION FOR DEALER

Verify that your pan files contain all of the controller data by reopening your system in
Simulator. If some of the files have missing data, do not use Update mode to save your
changes to the worksheet. Close the worksheet after you have made your changes
and select yes when asked if you would like to save your changes. This should save
the data to the pan file correctly.

ACTION BY RELIABLE CONTROLS

This problem will be resolved as of RC-Studio 2.0 update 1.52

Product Alerts are distributed whenever a significant problem in released product is discovered by our
technical support or development teams.

09/24/09-LS

use the most current alert prior to implementation

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