JACOB SHUSTER

jworkemail@yahoo.com
1429 Woodlawn Dr. Warrensburg, MO 64093
(660)441-5510
http://www.linkedin.com/pub/jacob-shuster/80/157/bb0

EDUCATION
Northwest Missouri State University | Maryville, MO 64468
Bachelor of Science, Management Information Systems, Minor in Computer Networking

December 2014

EXPERIENCE
Northwest Missouri State University | Maryville, MO 64468
Teaching Assistant CCNA Networking Fundamentals

9/4/2013 12/13/2013

Proficiently answered questions other students had about lab work.

Effectively explained steps to complete lab exercises that students found challenging.

Troubleshot problems in the lab if students didnt understand why something was not working

Clearly communicate to a diverse group of students from different countries.

Northwest Missouri State University | Maryville, MO 64468

Web Developer Talent Development Center

1/12/2012 4/26/2013

Efficiently oversaw ran the program TutorTrac, to better serve our clients.

Professionally edited the web page for Supplemental Instruction schedules (GUI Interface)

Accurately ran weekly/Bi-weekly reports for SSS (Student Support Services), SI (Supplemental Instruction), No
show for those being tutored.

Demonstrated the abilities to cover tasks and responsibilities in the office in short notices.

Attended every weekly meeting with the GAs and Supervisor.

Welspun Tubular | Little Rock, AR 69280

Help Desk IT Department

5/14/2012 6/1/2012

Responsible for troubleshooting problems in the Little Rock plant as well as a second location in Houston, TX.

Proficiently assembled, cleaned, set up new work stations for other employees.

Participated in audits to ensure systems are to standards.

SKILLS

Leadership (Earned Eagle Scout in 2008)

Collaborative
Cisco IOS
Problem solving
Troubleshooting

Innovative
Communication
Dividing work
Basic Java/SQL
Computer Maintenance