Professional Documents
Culture Documents
DATAREPORTFOR
TELECOMMUNICATIONSOPERATING
COMPANIESINNIGERIA
POLICYCOMPETIONANDECONOMICANALYSISDEPARTMENT
Table of Contents
1. Commitments2
-
VisionandMissionStatements2
2. CoresValues2
3. Credo2
4. ObjectivesoftheNCA20033
5. TelecomsIndustryReview4
-
HighlightsofIndustryPerformance4
GrowthinsubscriberLinesandTeledensity4
SubscriberDataandTeledensity5
NumberofInternetSubscriptions7
NumberofPortedActivities8
MarketShareofTelecomsOperatingCompanies9
6. InfrastructureDeployment11
-
BaseTransceiverSites11
FibreOpticsDeployment(KM)14
MicrowaveRadio15
NumberofGateways16
7. StaffProfileofOperatingCompanies18
8. CommentsbyDifferentTelecomsOperatorsontheyear201321
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COMMITMENTS
TheNigerianCommunicationsCommission(NCC)iscommittedtocreatingaworldclass
telecommunicationsenvironmentforALLinNigeria.TheCommissionisdrivenbythethree
guiding principles (the 3Fs) to be fair, firm and forthright in carrying out its duties and
functionsastheNationalTelecommunicationsRegulator.NCChasadoptedthefollowing
VisionandMissiontoguideitswork:
Vision
Tobearesponsive,worldclasscommunicationsregulatoryorganization.
Mission
Tosupportamarketdriventelecommunicationsindustryandpromoteuniversalaccess.
COREVALUES
ProfessionalismandEthicalConduct
TransparencyandIntegrity
FairnessandEquity
Discipline
EffectiveCommunications
ExemplaryLeadership
ConsultationandConsensusBuilding
CREDO
Ourgoalistoensuretheavailabilityofhighqualityandaffordablecommunications
servicestoeveryoneandeverywhereinNigeria.
Weshallstrivetobefair,firmandforthrightincarryingoutourmandatewith
commitmenttoprotecttheinterestsofstakeholders.
Wecommittoprovidealevelplayingfieldintheindustrywithintegrityandtransparency.
WeshallworkasateamwithaManagementthatisaccountableandresponsive,a
workforcethatishardworking,loyalandcommitted,allboundbyprofessionalism.
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Weshallbesensitivetotheyearningsofouremployeesforwhomweshallprovide
conduciveworkenvironmentfortheattainmentofjobsatisfactionandselfactualization.
Weshalltreatouremployeeswithrespectanddignity;recognizeandrewardmerit.
OBJECTIVESOFTHENIGERIANCOMMUNICATIONSACT(NCA2003)
ToestablisharegulatoryframeworkfortheNigeriantelecommunicationsindustry
and for this purpose to create effective, impartial and independent regulatory
authority.
Topromotetheprovisionofmodern,universal,efficient,reliable,affordableand
easily accessible communications services and the widest range thereof
throughoutNigeria.
ToensurefaircompetitioninallsectorsoftheNigeriancommunicationsindustry
and also encourage participation of Nigerians in the ownership, control and
managementofcommunicationscompaniesandorganizations.
To protect the rights and interest of service providers and consumers within
Nigeria.
To ensure that the needs of the disabled and elderly persons are taken into
considerationsintheprovisionofcommunicationsservicesand
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1.
TELECOMSINDUSTRYREVIEW
HIGHLIGHTSOFINDUSTRYPERFORMANCE2012and2013
1.1 GrowthinSubscriberLinesandTeledensity
ThetelecommunicationssectorinNigeriahasexperiencedmajorstructuralchangesand
growthsince2000thathaspositivelyimpactedthebusiness,economicandsociallivesof
Nigerians. Before 2001 and the advent of digital mobile telephony, telecommunication
serviceswereexpensivetoacquire,difficulttoobtainandveryexpensivetouse.Also,the
total connected active lines in Nigeria before full liberalisation were just a little above
400,000makingthecountryoneofthelowestintermsofteledensity(0.4)intheworld.
AsattheendofDecember2013,justaboutthirteenyearsafterfullliberalisation,Nigeria
nowhasover127.6millionlineswithateledensityofover91.15andiscurrentlyrankedas
the leading telecommunications country in Africa ahead of South Africa in terms of
subscriberbase.
Figure1.showsthesectorevolutionuptoDecember2013.
Also, this significant growth as evidenced by the growth in the number of telecom
subscribersaswellasinfrastructuraldevelopmenttomentionafew.
The Nigerian telecoms industry in August, 2011 celebrated a decade of telecom
revolution and more significantly the introduction of Global System of Mobile
Communications(GSM)inAugust,2001.
PriortotheliberalizationoftheNigerianTelecomindustry,therewerejust400,000
lines with a teledensity of 0.4; In December 2012 total active subscriptions
witnessedasignificantimprovement,itincreasedto113,195,951withteledensityat
80.85.
The Commission has recorded significant increased telecom subscribers in the
years20122013.Thisachievementhasincreasedthetotalactivesubscriptionsto
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Followingtheconclusionandanalysisoftheannualcollectionsandcollationofthe2013
Year End Telecoms Subscribers and Network Data from the responses of the telecoms
operatingcompaniesinNigeriatothequestionnairesadministered,thedetaileddataand
graphicalrepresentationsofthesummaryreportsofthesubmissionsbythecompanies:
please find below a report on the data collated, the reviews of the submissions of the
telecomsoperatingcompaniesandtheircommentsasat2013YearEnd.
Section1.
a. Total Number of Active Voice Subscriptions: As at December, 2013 total active
voice subscriptions were 127,606,629 while Teledensity was 91.15. This indicates
thattherewasa13%increasefrom2012whentotalactivevoicesubscriptionswas
113,195,951andTeledensitywas80.85.
Thisgrowthinactivevoicesubscriptionswasprimarilydrivenbythegrowthinthe
Mobile (GSM) market segment. While the Mobile (GSM) market segment
accountedfor97.83%oftheentiremarket,theMobile(CDMA)andFixedWired/
Wirelesssegmentsmerelyaccountedfor1.88%and0.29%respectivelyoftheentire
marketasatDecember,2013.
Table1:TotalActiveVoiceSubscriptions(20092013)
2009
2010
2011
TotalActive
74,518,264 88,348,026 95,886,714
Subscriptions
Teledensity
53.23
63.11
68.49
2012
2013
113,195,951
127,606,629
80.85
91.15
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TotalActiveVoiceSubscriptions(20092013)
100
140,000,000
120,000,000
80
100,000,000
80,000,000
60
60,000,000
40
40,000,000
20
20,000,000
0
2009
2010
2011
TotalActiveSubscriptions
2012
2013
Teledensity
Figure2:SubscriberDataActiveVoiceSubscriptions&Teledensity(20092013)
b. MarketShareofMobileGSMOperators
As at December, 2013 the total number of active voice subscriptions for all market
segments was 127,606,629 while Teledensity was 91.15. The Mobile GSM Operators
recordedatotalof124,841,315activevoicesubscriptionsindicatingthatitaccountedfor
97.83%oftheentiremarket.AfurtherbreakdownshowsthatMTN;GLO;AIRTEL&EMTS
respectively had 56,766,085; 25,933,867; 24,847,567; & 17,035,276 active voice
subscriptionstherebyindicatingthatMTN;GLO;AIRTEL&EMTSeachhad45%;21%;20%
&14%shareoftheMobileGSMmarket.TheMobileCDMAandtheFixedWired/Wireless
marketsegmentseachaccountedfor1.88%and0.29%shareoftheentiremarket.
MarketShareofMobileGSMOperatorsasat
December2013
14% 0%
MTN
45%
20%
GLO
AIRTEL
21%
EMTS
MTEL
Figure3:PercentageofMarketShareofMobileGSMOperatorsasatDecember,2013
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TABLE2:MARKETSHAREOFMOBILEGSMOPERATORS2013
MTN
GLO
AIRTEL
EMTS
MTEL
56,766,085
25,933,867
24,847,567
17,035,276
258,520
45%
21%
20%
14%
0%
MOBILE(GSM)
MOBILE(CDMA)
FIXEDWIRED/
WIRELESS
97.83%
1.88%
0.29%
Figure4:PercentageofMarketShareofservicedeploymentbytechnologyasatDecember,2013
active internet subscription for all market segments was 64,417,110. The four (4)
MobileGSMoperatorsrecorded64,229,097activeinternetsubscriptionsindicating
thattheMobileGSMoperatorsaccountedfor99.71%oftotalactiveInternetservice
subscriptions.TheFixedWired/Wirelessmarketsegmentonlyaccountedfor0.29%
oftotalactiveinternetsubscriptions.
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TABLE4:TOTALACTIVEINTERNETSUBSCRIPTIONSDEC2012DEC2013
DEC12
31,143,861
JAN13
32,223,569
FEB13
32,527,348
MAR13
34,637,158
APR13
35,081,005
MAY13
38,278,971
JUN13
48,344,280
JUL13
50,593,576
AUG13
52,767,667
SEPT13
56,261,344
OCT13
57,840,299
NOV13
59,894,564
DEC13
64,417,110
TotalActiveInternetSubscriptionsDec12 Dec2013
70,000,000
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
10,000,000
0
Figure5:TotalActiveInternetSubscriptionsDec2012Dec2013
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d. TotalNumbersPortedIncomingandOutgoing:Thecumulativetotalnumberof
ported lines (both incoming and outgoing) as at December, 2013 was 157,432. A
breakdownrevealsthat84,777lineswereportedfromothernetworks(incoming)
while72,655lineswereportedtoothernetworks(outgoing).
TABLE5:TOTALNUMBERSPORTEDDECEMBER2013
Incoming
MTN
4,908
GLO
9,830
AIRTEL
EMTS
TOTAL
PORTING
ACTIVITIES
THROUGH
ALL
NETWORKS
Outgoing
29,452
10,139
46,457
23,582
26,019
7,040
84,777
72,650
34,360
19,969
72,476
30,622
157,427
TotalNumbersPortedIncoming&OutgoingDec.2013
90000
80000
70000
60000
50000
40000
30000
20000
10000
0
MTN
GLO
AIRTEL
Incoming
EMTS
TOTAL
Outgoing
Figure6:TotalNumberPortedIncoming&OutgoingasatDec2013
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TOTALNUMBERSPORTED[IN&OUTMAY
DEC2013]
157,432
160,000
144,620
128,548
140,000
120,000
90,097
100,000
80,000
65,840
60,000
39,361
40,000
20,000
25,738
14,177
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
Figure7:TrendofTotalNumberPortedIncoming&OutgoingfromMayDec2013
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SECTION2.
InfrastructureDeployment.
A. BaseTransceiverStations(BTS)Sites:
As at December 2013, the installed capacities for (MTN, GLO, AIRTEL and EMTS) were
80,000,000; 39,396,740; 58,000,000 and 40,000,000 respectively. Active voice
subscriptions increased from the year 2012, active voice subscriptions increased to
56,766,085; 25,933,867; 24,847,567; and 17,035,276 for MTN, Glo, Airtel and EMTS
respectively.
MTN,GLO,AirtelandEMTShad11,551;6,305;5,997and4,436basestations.Mobile[GSM]
operators owned a total of 28,289 base stations which is an increase from 23,105 base
stationsrecordedby Mobile[GSM]inDecember,2012 therebyindicatinganincreaseof
22.44%.
Table6:InstalledCapacities,ActiveVoiceSubscriptions&NumberofBaseStations(GSM)
2012
MTN
GLO
AIRTEL
EMTS
Installed
72,000,000
37,150,107
41,790,000
30,000,000
Capacity
Active
Voice 47,440,991
24,124,716
23,092,195
14,912,801
Subscriptions
No. of Base 8,467
5,836
3,660
5,142
Stations
2013
MTN
GLO
AIRTEL
EMTS
Installed
80,000,000
39,396,740
58,000,000
40,000,000
Capacity
Active
Voice 56,766,085
25,933,867
24,847,567
17,035,276
Subscriptions
No. of Base 11,551
6,305
5,997
4,436
Stations
*ThesefiguressubmittedareasatDecember31stofeachyear(2012&2013)
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InstalledCapacity,ActiveVoiceSubscriptions&Base
Stations(GSM)20122013
80,000,000
70,000,000
60,000,000
50,000,000
40,000,000
30,000,000
20,000,000
10,000,000
0
2012Installed
Capacity
2012Active
Voice
Subscriptions
MTN
2012Base
stations
GLO
2013Installed
Capacity
AIRTEL
2013Active
Voice
Subscriptions
2013Base
stations
EMTS
Figure8:InstalledCapacity,ActiveVoiceSubscriptions&BaseStations(GSM)20122013
AsatDecember2013theinstalledcapacitiesforVisafoneandMultilinkswere6,700,000
and 5,100,000.Visafone and Multilinks had steady installed capacities through 2012 and
2013 experienced a constant decline in active voice subscriptions. Active Voice
subscriptionsforVisafoneandMultilinkswere2,101,520&66,444asatDecember2013.As
atDecember2013,VisafoneandMultilinksrecordedatotalof641basestationsandwhen
comparedwiththeyear2012,thisshowsadeclinefortheMobileCDMAsegmentwhen
StarcommswasinoperationandtheMobileCDMAreportedatotalof1,622basestations.
Table 7: Installed Capacities, Active Voice Subscriptions & Number of Base Stations
(CDMA)
2012
VISAFONE
STARCOMMS
MULTILINKS
Installed
6,700,000
6,720,000
5,100,000
Capacity
Active
Voice 2,294,426
417,762
308,635
Subscriptions
No. of Base 606
743
275
Stations
2013
VISAFONE
MULTILINKS
Installed
6,700,000
5,100,000
Capacity
Active
Voice 2,101,520
66,444
Subscriptions
No. of Base 567
74
Stations
*ThesefiguressubmittedareasatDecember31stofeachyear(2012,&2013)
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InstalledCapacity,ActiveVoiceSubscriptions&Base
Stations(CDMA)20122013)
7,000,000
6,000,000
5,000,000
4,000,000
3,000,000
2,000,000
1,000,000
0
2012Installed
Capacity
2012Active
Voice
Subscriptions
VISAFONE
2012Base
stations
2013Installed
Capacity
MULTILINKS
2013Active
Voice
Subscriptions
2013Base
stations
STARCOMMS
Figure9:InstalledCapacity,ActiveVoiceSubscriptions&BaseStations(CDMA)20122013.
Conclusions:
Ingeneralcomparisonofthetrendsforinstalledcapacities,activesubscriptions&base
stationsfrom20122013showedthattheMobileGSMoperatorshadasteadypatternof
growth. Also, there was an increase of number of the base stations deployed by the
various operators. While the Mobile CDMA segment had a decline in active voice
subscriptionsandnumberofbasestationswhichisalsoasaresultofStarcommsnon
operationalstatusandtheclosureofseveralbasestationsbyMultilinksduringtheyear.
ISPSincludingISInternetSolutionsLimited,NgcomLimited,SwifttalkLimited,Vodacom
BusinessAfricaNigeriaLimited,EntoucheNetworksNigeriaLimited,andLayer3Limited
hadatotalnumberof29PointsofPresences(POPs)withseveralbasestationsinNigeria
asatDecember,2013.
Phase3 Telecom,Vodacom Business Africa (Nig), Backbone Connectivity Network (Nig),
Interconnect Clearing House (Nig), Tycil Telecom, IHS Nigeria, Breeze Micro Limited,
Niconnx Communications Limited and Cyberspace Limited had a total number of 126
coveragelocationsinNigeria.AsatDecember,2013,Phase3Telecom,VodacomBusiness
Africa (Nig), Backbone Connectivity Network (Nig), Interconnect Clearing House (Nig),
TycilTelecom,IHSNigeria,BreezeMicroLimited,NiconnxCommunicationsLimitedand
CyberspaceLimitedhadatotalnumberof11,32,1,3,37,37,2,1&2coveragelocations
respectivelyacrossthe36statesofthefederationincludingtheFederalCapitalTerritory.
IHSNigeriaPLCreportedatotalof1,481BTSCollocationSitesin2013whichisanincrease
from 981 BTS Collocation Sites in 2012, indicating an addition of 500 new sites or a 51%
increasein2013.
13|P a g e
B. FibreOpticsDeploymentinKilimeters:
Fibre Optics: As at December, 2013, the telecoms operating companies (GSM and
CDMA/FixedtelephonyOperators)haddeployedacombinedtotalof68,124kmofFibre
optics.Thisisanincreasefrom56,505kmdeployedasatDecember,2012.
TABLE8:FIBREOPTICSLAND&SUBMARINE(Inkm)
2012
2013
On
land
Submarine Onland
MTN
10,450 18,142
GLO
16,244 19,200
18,569
4,632 10
6,109
AIRTEL
EMTS
137
249
MULTILINKS
5,789
N/A
5,789
VISAFONE
43
0
43
TOTAL
37,295 19,210
48,901
Submarine
19,200
23
N/A
0
19,223
Afurtheranalysisofthefibreopticsdatashowedthatofthe68,124kmdeployedasat
December, 2013, 48,901 km was onland while 19,223km was submarine. GLO had the
largest onland and submarine with 18,569 km & 19,200km respectively. MTN had
submarineof18,142km,Multilinkshaddeployed5,789kmofonlandFibreOptics,Visafone
deployed43km.
FibreOpticsin(km)deployedbyMobileGSM&CDMA
Operators2013
50,000
40,000
30,000
20,000
10,000
Onland
Submarine
Figure10:FibreOpticsdeployedbyMobileGSM&CDMAOperatorsin2013
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Fibreopticsforothercategoryofoperators;Backbonehadatotalof150kmwhichwasan
increase from 120km reported in 2012. Similarly, Cyberspace has a total of 50km as at
December,2013whichwasanincreasefrom30kmstatedin2013andNiconnxhadatotal
of13.121kmwhichwasanincreasefrom10.7kmreportedin2012.Ontheotherhand,Breeze
Microreportedatotalof30kmasatDecember2013asthecompanystartedoperationin
2012.
C. MicrowaveRadio:
As at December, 2013 the Mobile GSM&CDMA operators had deployed total
microwave radio links of 134,718 km thus indicating an increase of 21,767km from
112,951kmreportedfor2012.
TABLE9:MICROWAVERADIO(Inkm)
Operator
2012
MTN
11,553
GLO
65,256
AIRTEL
11,869
EMTS
21,675
VISAFONE
2,400
21stCENTURY
198
TOTAL
112,951
2013
11,500
75,044
13,174
32,780
2,000
220
134,718
MicrowaveRadio(km)GSM&CDMA(2012&2013)
140,000
120,000
100,000
80,000
60,000
40,000
20,000
MTN
GLO
AIRTEL
2012
EMTS
VISAFONE
21st
CENTURY
TOTAL
2013
Figure11:MicrowaveRadio(km)GSM&CDMA2013
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D. NumberofGatewaysinUse:
Atotalof80GatewayswereinusebyMobileGSMandCDMAoperatorsin2013
comparedto73inusein2012.
TABLE10:NUMBEROFGATEWAYSINUSE
Operator
2012
2013
MTN
21
22
GLO
AIRTEL
16
16
EMTS
27
33
VISAFONE
21stCENTURY
TOTAL
73
80
NumberofGatewaysinUse(2012&2013)
80
70
60
50
40
30
20
10
2012
2013
Figure12:NumberofGatewaysinUse(201272013)
Trunks in Use: For the CDMA/Fixed telephony Operators: Multilinks, Visafone and 21st
Centuryhadatotalof2,388Trunks(E1)inuseasatDecember,2013indicatinganincrease
from2,187Trunks(E1)theyreportedfor2012.WhileMultilinkshad327,Visafoneand21st
Centuryhad1,900and161respectively.
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NumberofTrunks(E1)inuseforothercategoryofoperators;Interconnecthadatotalof
2495Trunks(E1)inuseasatDecember,2013indicatinganincreaseof490Trunks(E1)as
therewas2005Trunks(E1)inuseasatDecember2012.Niconnxalsorecordedatotalof
422Trunks(E1)inuseasatDecember,2013indictinganincreaseof78Trunks(E1)asthere
was 344 Trunks (E1) in use as at December 2012. Breeze Micro reported a total of 238
Trunks(E1)inuseasatDecember,2013.
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Section3
StaffProfile
AsatDecember,2013thefour(4)MobileGSMoperatorscollectivelyhad9,031staff
directlyemployedintheirorganisations.Ofthe9,031staff;6,112weremalewhile2,919
were female indicating that 67.68% of the total staff were male while 32.32% were
female.
Ofthetotal9,031directstaffemployedinthismarketsegment,8,783wereNigerians
while248wereExpatriates.Afurtherbreakdownshowsthat5,871wereNigerianmale
staffand2,912wereNigerianfemalestaffwhile241weremaleexpatriatsand7were
femaleexpatriates.
TABLE11:TOTALNUMBEROFMOBILEGSMSTAFF(2013)
Nigerian
Expatriate
Male
Female
Male
Female
MTN
1,569 649 16 2
GLO
2,673 1,187 191 4
AIRTEL
507 226 27
EMTS
1,122 850 7 1
Total
5,871 2,912 241 7
6,000
TotalNumberofMobileGSMStaff2013
5,000
4,000
3,000
2,000
1,000
MTN
NigerianMale
GLO
NigerianFemale
AIRTEL
EMTS
ExpatriateMale
Total
ExpatriateFemale
Figure13:TotalNumberofMobileGSMStaff(Male&Female/Nigerian&Expatriate)
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Also,asatDecember,2013,Multilinks,Visafone,VGCand21stCenturyhadatotalnumber
of3,119staff,36ofwhichwereExpatriateswhile3,083areNigerians.Afurtherbreakdown
revealsthat2,056oftheNigerianStaffwereMalewhile1,027werefemale.
TABLE12:TOTALNUMBEROFCDMASTAFF(2013)
Nigerian
Expatriate
Male
Female
Male
Female
MULTILINKS
95 24 4
VISAFONE
242 315 6
VGC
1,569 649 16 2
21stCENTURY
150
39
8
TOTAL
2,056 1,027 34 2
TotalNumberofCDMAStaff2013
2,500
2,000
1,500
1,000
500
MULTILINKS
NigerianMale
VISAFONE
NigerianFemale
VGC
21stCENTURY
ExpatriateMale
TOTAL
ExpatriateFemale
Figure14:TotalNumberofCDMAStaff(Male&Female/Nigerian&Expatriate)2013
NumberofStaffISP'S2013
300
250
200
150
100
50
0
Isinternet
solutions
limited
Ngcom
limited
NigerianMale
Swifttalk
limited
Vodacom
business
africa
nigeria
limited
NigerianFemale
Entouche
networks
nigeria
limited
ExpatriateMale
Layer3
limited
Total
ExpatriateFemale
Figure15:TotalNumberofCDMAStaff(Male&Female/Nigerian&Expatriate)2013
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COMMENTSBYTHEDIFFERENTTELECOMSOPERATORSFORTHEYEAR2013
MTN
The industry has continued to be plagued by serious ecosystem issues, the intensity of
whichheightenedin2013.Theheightenedstateofinsecurityinsomepartsofthecountry,
thevandalizationoftelecommunicationsinfrastructure,aswellasthepersistentdamage
to infrastructure (often by agencies of State, Federal & Local Governments) seeking to
exertinordinatetaxes,andthehighoperatingcosts(MTNspentoverN34billionondiesel
topoweritscellsitesin2013,forinstance)allcombinetocreatearatherdifficultoperating
environment.
GLO
GLO is currently engaged in aggressive network expansion which would aid customer
acquisition and retention. GLO recommends improved relationship between
telecommunications Operators and NCC through mutual symposiums and workshops.
AmplenoticeshouldbegivenbyNCCtooperatorsforimplementationofNCCdirectives
toOperators.NCCshouldleaveroomforcollectivebargainingindecisionstakenagainst
defaultingoperatorsandleaveroomfornegotiationanddialogueinresolvingchallenging
issuesraisedbyoperatorsorregulatorybodies.
AIRTEL
TheNationalBroadbandPlan,20132018publishedbytheMinistryofCommunications
Technology is a pragmatic step to attract investment and drive the next phase of the
industry.ThelicensingofInfraco(NationalBroadband[NBN]acrossthesixgeographical
zonesandLagosisexpectedtosupporttheattainmentoftheNationalBroadbandPlan
target. It is Airtels expectation that OperatorsRegulator relationships would improve,
whenoperatorssuggestionsandsubmissionsinrespectofNCCsproposedRegulations
andGuidelinesarereflectedinthefinalizedRegulationsandGuidelines.
EMTS
Nigeriaslarge,youngandfastgrowingpopulation,strongGDPgrowth,levelofliteracy
andotherkeyindicatorsmakethecountryattractivefortelecomsbusiness,however,the
high cost of doing business, particularly due to infrastructure challenges and multiple
taxation/regulation pose significant challenges. The consumption trends of telecoms
services shows significant opportunities even as Mobile voice services have become an
integralpartofworkingandlivinginNigeriaandthereisalsoasignificantdemandforhigh
speed data access at affordable rates. Although there were significant regulatory
interventionsin2013,greatereffortisrequiredtoachievedesiredlevelsofcompetition.
21|P a g e
Andtheindustrywillbenefitfromincreasedmonitoringforcomplianceoftheobligations
imposedintheretailmobilevoicetariffmarketsegment.
MULTILINKS
Multilinksiscurrentlyinanongoingtransitionwhichitexpectswillcloseshortly.Ithasnot
undertaken any project during this phase of the transition given current business
challenges.
Constraints:IncreasedOperatingexpenditure,IllegalTaxeschargedbysomeState/Local
GovernmentAuthoritiesandtheirAgencies,Closureof650BaseStationsaroundNigeria,
ConstantHarassment,ArrestsandDetentionofStaff,CustomerChurn,BreachofService
Levels and attendant consequences, Security Risks and Implications, etc. Multilinks
recommends the harmonization of regulation on taxation and expedite the
implementationofalegislationguidingtheprotectionoftelecomsinfrastructure.
VISAFONE
MaintenanceifQualityofServicethresholdsprescribedbytheCommission,Sustenanceof
Qualitycustomercaredeliveryandaffordableproductsandservices.
Challenges:AsatDecember2013,thehighestchallengesencounteredby theFixedand
CDMAServiceproviderswereMultipleTaxation,PoorNationalInfrastructure,Highduty&
tariffsonimportsandCustomerChurn(MigrationtootherNetworks)whileinsufficient
trunks (E1s/ leased lines) and knowing what users want were amongst the lowest
challengesencountered.
ISInternetSolutionsLimited
Business outlook is bright. MPLS VPN gives connectivity across the nation and many
companiesaretakingadvantageofthismediumofcommunication.
Ngcom
Business outlook is gloomy because frequency allocation issues; pricing war and poor
publicinfrastructure.
EntoucheNetworksNigeriaLimited
Businessoutlookisbright.Howeverhighcostofbandwidthsubscriptiontothebackbone
andhighcostofgeneratingpowerforoperationsisamajorchallenge.
Phase3Telecom
Businessoutlookisbright.WithGovernmentseffortsatensuringimprovedBroadbandin
the country, more people, offices and homes are beginning to see the need to have
internet access everywhere around them. This certainly promotes more clients for
providers.
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BreezeMicroLimited
Businessoutlookisbrighthowever,therearestillchallengessuchaspowerandrightof
wayissuesthatimpedegrowth.Itissuggestedthatmeetingsbetweenstakeholdersbe
convenedfromtimetotime.
NiconnxCommunicationsLimited
Business outlook is bright however, power outage results in huge cost of maintaining
equipment to achieve 100% uptime. There are no more frequent meetings between
operatorsandinterconnectexchangesasagainstjustmerePOIdatacollection.
TycilTelecomsLimited
Businessoutlookisbright.Withregardstovehicletrackingandfleetmanagement,many
Nigerianshavestartedrealizingtheneedforsecurityinthepresentworldorder.
CyberspaceLimited
Lackofregularinteractionswithserviceproviderstoshareindustrychallengespertime.It
isrecommendedthat NCCshould organize biannualsessionswithoperatorsto discuss
issuesandchallenges.
InterconnectclearinghouseNigeriaLimited
IHSNigeriaPLC
Businessoutlookisbright.Thecompanysoperation(collocation)isgraduallybecoming
the next phase of the telecoms sector. Stakeholders in the telecoms sector now
appreciatethedangermultipletaxationposestothedevelopmentofthesectorandthere
isanimprovedcooperationbetweentheregulatorybodiesinthefederal,stateandlocal
levels to ensure that permits and approvals for the deployment of BTS are no longer
subjected to prolonged delays due to bureaucratic processes. The Commission should
assist in abating the multi taxation levied on companies by various regulators and also
ensurethatNESREAdoesnotkeeplockingtheirsitesandlevyinghugefeesonIHS.
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