HUMAN RESOURCE MANAGEMENT

TECHNOLOGICAL IMPACT

GROUP : EARTH

HR DEFINED : Strategic & coherent approach to the management of

organisations most valued asset i.e people for the
achievement of organisations objectives.
INNOVATION AS KEY TO COMPETITIVE ADVANTAGE :
Fortunes of several companies have been revised, thanks
to innovation in relation to technology.
Mahindra & Mahindra incident 1992.
E-HR : Hr department making use of internet & related technologies to
support there activities, the process becomes e-HRM.
TECHNOLOGY:Technology is changing everything. Says Larry Dunivan,
vice president of global HR solutions for Lawson Software in
Minneapolis, Minnesota: "We've seen the first wave of technology enter
the workplace and HR department. Today, companies have automated
many processes and eliminated unnecessary work."


HRIS :- a technology based system to acquire , retreive, analyse & distribute
pertinent information regarding an organisation human resource.
ASM:- a web based employee assessment tool (application server model).
CPM:- computerised performance monitoring
Workflow technology.
Vendor management system.
Application tracking system.
Performance management software.
Internal mobility software.
Executive & key people management software.
E- recruitment software.
Virtual office system

HR:- GETTING SMARTER

Internet portals :- customize and personalize each person's

workspace through Internet portals. . A manager might track
key indicators such as labor costs or competency levels by
workgroup. He or she might also view personal account
information, pending emails, alerts that certain task need to
be addressed--say an approval for a promotion or a 360degree review. A well designed portal can create a very
compelling experience," says Alexis de Planque,
program director for e-business strategy at Meta
Group in Stanford, Connecticut .
Shared service centers :-consolidating various functions
in a single location and processing all transactions and
claims en masse, it's possible to reduce--if not eliminate-much of the redundancy and overlap that plagues the
typical corporation . At Allied Signal Corp. in

GETTING SMARTER

Application Service Providers :- Allow them to rent space on

a remote system and let an outside company manage system
maintenance, security and upgrades. For example, US
Internetworking Inc., based in Annapolis, Maryland, supports
ERP packages from PeopleSoft and Lawson, customer
relationship management (CRM) software from Siebel Systems,
and e-commerce and messaging applications from Microsoft.
Business intelligence :- Business intelligence uses tools such
as online analytical processing (OLAP), decision support
systems (DSS), executive information systems (EIS) and data
mining.
Resource Analysis:- HR department can analyze labor costs
and productivity among various groups of workers to better
structure pay and benefits packages.

SMARTNESS CONTINUES

Personal digital assistants (PDAs):- Making human resources

data available through PDA,digital phones and interactive pagers.
SAP announced a partnership with Motorola that enables the
PageWriter 2000 interactive pager to cull information from ERP
software--including sales automation, financial tracking, medical
information gathering and transactional updates from an array of
industries.
Virtual meetings:- Smart agents-pieces of software that
monitor networks and computers-will automatically sense
bottlenecks and trends and adjust or change processes to
optimize workflow.
Electronic travel & Expense reporting (T&E) :- Employees
submit expense reports electronically, using an intranet and
browser. When an employee logs on to the system, it auto
populates charges from their corporate American Express card.

SMARTNESS GOES ON

Telecommuting :- Telecommuting is working from one's home

or some other remote location outside the company's office. It
increases quality of life by enabling a meshing of personal and
professional lives. Telecommuting include productivity gains,
reduced absenteeism, reduced employee turnover costs,
reduced real estate costs, and reduced relocation costs.
Talent management system:- Lawson Talent Management
Version 3.4, a system of record that captures all data related to
the names, titles, roles, experience, knowledge, skills and
abilities of the people within an organization. Six functional
modules tapping that data handle recruiting, goal management,
performance management, compensation, learning and
development, and succession management.

& CONTINUES

B2E Employee Self Service (ESS):- An Internet based

solution that provides employees with a browser interface to
relevant HR data and transactions. It enables employees realtime access to their data. They can update their personal
details, apply for leave, view their pay details and associated
benefits, view internal job vacancies and book training and
travel.
Performance Appraisal System :- A software program
written to do the calculations using data already in place, and
another program written to do the calculations. The new
process reduces the paperwork from 20 to 7 pages per
employee. Supervisors and managers were given the option of
using computerized comment sheets. Ability to use the system
to record and document noteworthy employee performance
incidents, both positive and negative in nature. This

RECENT APPLICATIONS
IN HR

HRM TECHNOLOGY CONFERENCE 2010:-The work of the

School District of Hillsborough County to the conference
their efforts towards improving teacher performance give
our (marginally meaningful) work real significance.
Talent management system upgrade supports flexible
self-service role and task delegation.(InformationWeek
September 29, 2010)
Hu ManTech Inc. has released ergo Tool 5, a new version
of its popular web-based management tool for office
ergonomics. The software is designed to help employers
quickly identify and address ergonomic problems and develop
effective solutions to improve health, safety and productivity
in the workplace.(HR Magzine,Oct 2006)
Web-Based Training:- American Learning Exchange (ALX)
has been established by the U.S. Department of Labor. ALX
was started to provide employers and others a web-based

RECENT APPLICATIONS
IN HR

Revising the Performance Appraisal System at St.

Lukes Hospital:- A software programe was written to asses
the performance appraisal system thereby reducing the
paperwork and better employee appraisal system.(Business
week, 2009)
CISCO VIRTUAL OFFICE :- Currently more than 14,000 Cisco
employees are using the Cisco Virtual Office solution. Through the
results of an internal survey, it was estimated that the average
employee saved 2.81 hours of commuting time per week and reduced
up to 2.5 tons of CO2 emissions per year.
Cisco Secure Sockets Layer (SSL) VPN solutions are secure
methods to
extending office-quality services to the remote workforce .
VIRTUALIZATION TO BUSINESS
Capgemini Partners with VMware to Deliver New Suite of Virtualization

Application
continues..

MCI Worldcom Corp. in Clinton, Mississippi, have embraced

Web technology and transformed the way work gets done--inside
and outside human resources.The telecom giant has moved beyond
online directories, handbooks and employee record updates to a
world where employees can venture online to purchase stock and
reallocate investments in their 401(k) account, fill out electronic W-4
forms, and view an electronic pay stub a week before they're paid.
Online Recruiting, which has revolutionized HR over the last few
years. Sites such as Monster.com, HotJobs, CareerBuilder and
Career Mosaic have become central hubs for job seekers and
employers, while a slew of start-up companies have flooded the
marketplace. Firms such as Webhire (formerly Restrac) and
Lawson Software's iJob, which integrates online searching with
resume tracking and database management, and it's clear that a
not-so-quiet revolution is taking place.

Application
continues..

Cascade software at Manchester city Football Club(MCFC):MCFC to replace its outdated, manual, paper-based processes and
spreadsheets with an internet browser-based system, enabling
consolidation of data, a reduction in paperwork and improved
efficiencies throughout the entire HR department.(May 18,2010, THE
HINDU).

Human Recognition Systems Launches the First Biometric

Workforce Management Solution for the Civil Environment:MSite Civil is a workforce management and reporting solution
designed to meet the flexible needs of the civil environment.MSite
Civil uses the same software platform as MSite Build - the
established construction solution which is currently in use.

FORECAST OF PASTREALITY TODAY

What was forecast 15 years ago?

That employees would use multi-functional, wireless technology to do

their jobs from virtually anywhere.
Business should expect major advances in voice recognition, wireless
technology, real time video conferencing.
Smart Phones will really be handheld computers that store massive
amounts of information, music, phone numbers and will access the
internet.
Mobile Workforce will depend on HR assistants to act as ground control
ensuring a smooth flow of information.
HR will take on activities such as internet research, desktop publishing,

FUTURE ASPECTS OF
TECHNOLOGY IN HRM

Using Google-type searches, recruiters will identify potential passive

candidates without posted resumes and also gather background
information that can be used to qualify them as a potential candidate.
Corporate career websites will have the ability to "morph," so that
the information provided to different candidates changes to fit their
unique needs.
The online self scheduling of candidate interviews will become
standard practice .
More sophisticated fuzzy logic systems will, once you identify your
skills and interests, select an initial job automatically and then "find"
other "similar jobs" using the same process that Amazon.com currently
utilizes to refer other relevant books to clients. This smart system will
allow candidates to search for jobs without knowing the precise title .

CONCLUSION

The 21st century will bring even more technology to human resources.
Today's HR department must reinvent itself on a regular and ongoing
basis. As the enterprise becomes more global, new systems and
technology will lead to greater collaboration, without regard to political
boundaries and language. HR is likely to be at the center of this
revolution.
Over your morning coffee you begin reviewing the ahead day on your
iDigi 2020 (think iPhone in 10 years), several employee training
courses are taking place, new policies are to begin being drafted on
the Intranet, and you are informed by that the workforce planning
meeting scheduled for tomorrow is today at 11am.
The future office will be Core Teams who will manage employee,
teams working around the globe; from home offices; to business
cafs.
All these processes combined with the glut of information streaming in
from online sources have spawned entirely new ways of viewing and
thinking about information. Here are a few ways technology has