ABSENTEEISM

We Work With You!

ASK HC
HOW TO CHANGE YOUR ADDRESS HOW TO CHANGE YOUR IMSS ALTA
1

Log in to MOSAIC

Log in to MOSAIC

In popular links select ASK HC

home page

In popular links select ASK HC

home page

Click on Make a request

Click on Make a request

Select Medical, Dental, Vision

Select Oracle Updates

Then, Other Oracle Changes

Fill in the required information
Type in your adress
*Attach your service bill adress
You will recive a confirmaion in
24 hrs with the attached file

Description:
Alta IMSS
Provide Comments
You will receive a confirmation in
24 hrs with the attached file

Ask your coach for help.

This is the link were you can see this info:
https://asknow.service-now.com/askhc/make_a_request.do

TRUST YOUR COACH!

ABSENTEEISM
We Work With You!

eSP SHIFT TRADE

HOW TO CREATE A SHIFT TRADE
1

Sign in eSP

Select SCHEDULE TRADES

Select CANCEL on Trades I Need To Respond To

Select the icon ADD TRADE on the top tap bar

Once this is done, select TARGET AGENT and TARGET DATE. Press OK.

Once you see your trade on Trade Lines, press OK.

To check your trade select DATA on the top tap bar.

To select TRADE BY STATUS and AFFECTED DATES. Select OPEN

After open the date you selected, press OK.

* On Trade line, you can see your trade if they approve or declined.

HOW TO ACCEPT A SHIFT TRADE

1

Sign In eSP

Select SCHEDULE CHANGE

Select TRADES BY STATUS for affected dates. Open AFFECTED DATES

and press OK

On SCHEDULE TRADES select the trade with the name of the agent.

On the top bar select ACCEPT TRADE or DECLINE

See all the process step by step in:

https://mosaic.teletech.com/community/clients/dish-network/dish-network-leon/dish-network-leon-associates

TRUST YOUR COACH!