SITXGLC001 Assessment 1 - Written

Research Report
In today’s Hospitality and Tourism industries, managing a business requires
extensive knowledge of the necessary legal aspects to ensure that the business is
managed within compliance and regulatory requirements.
To maintain legal compliance within a Hospitality business, the correct legal
information and advice must be clearly identified, implemented and updated in
order to operate the Hospitality business properly and legally.
Imagine the many types of Hospitality businesses, from Cafes, Restaurants, and
Cocktail Bars, to Hotels, Motels and Resorts. For any of these Hospitality
businesses to operate correctly, they must be complaint and adhere to regulatory
requirements.
In this assessment you are planning on opening a brand-new Hospitality business.
A licensed burger bar that will operate from 11am- 2am. You will need to
undertake the research required to get the business up and running. This will
include, creating a business name, an Australian Business Number (ABN) and
researching and sourcing all the legal and compliant aspects of the business.
Being a new business, you will need to research and access information regarding
what legislative requirements will need to take place prior to opening the business.
There are many areas of compliance that underpin specific areas and operations of
any Hospitality business.
In this assessment you are required to gather and collate your findings and provide
screen shots of the steps that you undertook to access business licensing,
compliance and associated legislative requirements.
You will need to your contact local council and various State Government
Departments. You will need to access, read and interpret compliance, licensing and
legislative Hospitality business requirements. You must determine the hospitality
business compliance requirements.
Your role will be to research, source and provide an overview of your
interpretation of the regulatory requirements that would apply to the
Hospitality business. Your findings must be presented in a detailed written
report of no less than 1500 words that outlines the following criteria;
• List the steps to undertake and establish an Australian Business Number (ABN)
• How you derived at and registered your Business Name
• Three (3) building regulations that are associated with a new build
• The overview of three (3) planning permits that will be required or are associated
with starting a new Hospitality Business
• List the associated third-party insurance
• List five (5) Health and safety regulations and requirements
• Detail the associated Liquor licensing regulations and requirements
• Explain the steps needed to register for Good and Services Tax (GST) Business
Activity Statement (BAS) and other taxation requirements
• Explain four (4) Legal and ethical business requirements
• Provide an overview of the Australian Consumer Law (ACL)
• List the risks, penalties and consequences of business non- compliance
• List three (3) sources of specialist advice/ specialists required
• Provide an overview of employer superannuation contributions
• Fair Work Act 2009, especially provisions for National Employment Standards
(NES) / Workplace Relations
• Describe four (4) aspects of Public liability and duty of care
• Explain work health and safety practices and legislative requirements
• Provide an outline of workers’ compensation, especially provisions for injury
reporting and occupational rehabilitation
• Provide an outline of Food safety / Food Standards Australia New Zealand Act
1991
• Provide an overview of the Liquor licensing, especially as it relates to the
responsible service of alcohol
• List three (3) associated aspects of the Privacy Act 1988 in relation to your
Hospitality customers
• Explain how you would evaluate all areas of the hospitality business operation
and identify two (2) risks.
• Identify and explain in detail at least six (6) different areas of compliance
underpinning a Hospitality operation
• Outline the consequences of non-compliance of these six (6) different areas
• Access and interpret three (3) sources of specialist legal advice (E.g. Accountant
etc.)
• Complete and attach any required application forms associated with opening a
new business, such forms could include, planning permits
• Provide detailed costs associated with each permit or process undertaken.

For each regulatory requirement used you must outline where you sourced
your information from. Your sources may include, but are not limited to:
Australian Taxation Office- www.ato.gov.au
Australian Securities and Investments Commission- www.asic.gov.au
United Voice Union- www.initedvoice.org.au
Australian Competition and Consumer Commission (ACCC)- www.accc.gov.au
Australian Hotels Association- www.aha.org.au
Anti-Discrimination and Equal Opportunities-
www.humanrightscommission.vic.gov.au
Fair Work Ombudsmen- www.fairwork.gov.au
Fair Work Commission- www.fwc.gov.au
Food Standards Australia- www.foodstandards.gov.au
Consumer Law- www.consumerlaw.gov.au
Australian Federation of Travel Agents- www.afta.com.au
This report is due on: ____________________________
Make sure that you have submitted:
1. Submitted a word document using Microsoft word
2. A written report which provides your interpretation of all criteria
3. A written report that contains a minimum of 1500 words
4. Include all relevant Government paperwork (registration and application forms)
5. Explained at least six (6) different areas of compliance underpinning a
Hospitality operation
6. Included a signed cover sheet
7. Provided the sources of all your information
SITXGLC001 Assessment 3 A
Ensure compliant legal requirements and maintain
personal knowledge of regulatory requirements

Following Assessment two (2), you are to demonstrate your ability to

communicate, maintain and continuously review and evaluate the burger bars
policies and procedures and implement changes across the business.
In ensuring compliance, it is essential that you have a process of continuous
review, advice operational staff that may be affected by the changes in legislation,
and monitor the changes to ensure the legislation has actually been applied within
the business, to ensure compliance.
If you can imagine the recent “No Smoking” legislative requirements which
banned smoking in places where customers eat food. Not only did Hospitality
businesses need to comply with this new legislation, but they needed to
communicate and educate both the customer and their staff of the changes. They
also had to monitor the changes and implement contingencies to ensure continuous
compliance.

This assessment has two (2) parts.

• A written report (Part A)

• A PowerPoint presentation (Part B)

Written report
In this assessment you will need to provide a report of no less than 600 words that
highlights;

1. How, when and why you would access legal advice from professional support or
conduct independent research (communicate with regulatory authorities)?
2. When you would liaise with other colleagues regarding the implications of
legislative changes on operational aspects of the Hospitality business
3. If applicable, when would you check contractor compliance and why?
4. Document when you would use a range of workplace activities (describe the
activities) to maintain knowledge of new legislative requirements
5. How you will implement new procedures required to maintain business
compliance
6. The types of training you will provide staff to allow for the adaption of the new
requirements
7. Document how you will monitor and review to evaluate the policies and
procedures for effectiveness and compliance with the Hospitality business.