Professional Documents
Culture Documents
Preview
Steps in the Control Process
Three types of Control
Characteristics of Effective Control Systems
Financial Controls
a. Financial Ratios used in Ratio Analysis
b. Financial and Operating Budgets
c. Nature of Budgeting Process
Other nonfinancial Controls
Assoc.Prof.Dr.B.G.etiner
Controlling
Definition of Controlling
Compelling Events to Conform to Plans
Steps of Controlling
1. Establishing
Standards
Planning
2. Measuring
Actual
Performance
3. Comparing
Performance
with Standards
4. Corrective
Action
Controlling
Assoc.Prof.Dr.B.G.etiner
Controlling
Closed-Loop versus Open-Loop Control
Closed-Loop: Automatic Control which monitors and manages a process
by means of a self-regulating system
Open-Loop: Requires an external monitoring system
In Engineering Management, last step in control usually requires
Human judgment
Example; Machining process fails to maintain
a specific tolerance
The machining problem (fixing)
Operator is not skilled enough (training)
Tolerance cannot be achieved for that material
Assoc.Prof.Dr.B.G.etiner
Controlling
Three Perspectives on the Timing of Control
Feedback Control: Thermostat example
Screening or concurrent control: Step-by-step control
Feedforward (or preliminary or steering control): Predict the
impact of current actions or events on future outcomes and
adjust the current decisions to meet the future goals
Assoc.Prof.Dr.B.G.etiner
Controlling
Characteristics of Effective Control Systems
Effective: Measure what needs to measured and controlled
Efficient: Economical and worth their cost
Timely: Enough time for corrective action
Flexible: should be adjustable to changing conditions
Understandable: should be easy to understand
Tailored: Deliver the information according to each level of manager
Highlight Deviations: Flag parameters deviating from planned values
Lead to corrective action: should incorporate means of corrective actions
Assoc.Prof.Dr.B.G.etiner
Controlling
Delegation and Control
In human aspects of organizing, we have seen delegating the authority.
Delegation requires effective control systems.
You have to apply the rules for making the controls more effective
after delegating the authority.
Assoc.Prof.Dr.B.G.etiner
Controlling
Financial Controls
Provide basic information for the control of cash and credit which are
essential for company survival.
There are 3 major types of financial statements:
1. Balance Sheet: Companys financial position at a particular
instant in time
2. Income statement: Financial performance of the firm over
a period of time.
3. Cash Flow: Statement showing where funds come from
Assoc.Prof.Dr.B.G.etiner
Controlling
What company
Owns
What company
Owes
Assoc.Prof.Dr.B.G.etiner
Controlling
Statement of Income
(EXAMPLE:
Company X,
End of 2002)
Assoc.Prof.Dr.B.G.etiner
Controlling
= 3,11
Assoc.Prof.Dr.B.G.etiner
Controlling
Assoc.Prof.Dr.B.G.etiner
Controlling
= 0,33
Relative importance of
stockholders and
outside creditors as a
source of enterprises
capital.
Rate is dependent on
the industry.
Assoc.Prof.Dr.B.G.etiner
Controlling
= 2,86
Assoc.Prof.Dr.B.G.etiner
Controlling
= 10
Assoc.Prof.Dr.B.G.etiner
Controlling
= 0,91
Assoc.Prof.Dr.B.G.etiner
Controlling
= 26,3%
Assoc.Prof.Dr.B.G.etiner
Controlling
= 23,8%
Assoc.Prof.Dr.B.G.etiner
Controlling
Budgets
Plans for the future allocation and use of resources
over a fixed period of time.
Financial Budgets
Planning of cash for the coming period and how the
company intends to use it.
Assoc.Prof.Dr.B.G.etiner
Controlling
Budgets
Plans for the future allocation and use of resources
over a fixed period of time.
There are responsibility centers in organizations.
Controlling
Budgeting Process
Budgets can be prepared by a central group and imposed
on everyone by top management (top-down approach).
This does not take the advantage of information from
lower management.
Alternatively, budgets can be prepared in responsibility
centers.
They tend to be inflated and doesnt consider upper
management goals and objectives.
Assoc.Prof.Dr.B.G.etiner
Controlling
Audits of Financial Data
Audits are investigations of an organizations activities
to verify their correctness and identify any need for
improvement.
External Audits: required at least once a year for publicly
held organization by independent companies
Internal Auditing Staff: They spend their times in
auditing several units of organization
Assoc.Prof.Dr.B.G.etiner
Controlling
Non-financial Controls
Human Resource Control: Seen in Human Aspects of
organizing (Chapter 6)
Management Audit: By answering some questions
about management such as planning, organizing and
staffing, directing, control, resource planning and control
Human Resource Accounting: Investments in acquiring
people and in extensive training
Social Control: Building an organizational culture and
controlling.
Assoc.Prof.Dr.B.G.etiner