Professional Documents
Culture Documents
559-240-1534 malia.villarreal@gmail.com
Objective
Expected Graduation
May 16, 2015
Reedley College
General Education/ Pre-Business
University Honors: Dean's List-two semesters
Experience
California Teaching Fellows Foundation
March 2014 Present
Administrative Assistant
Manage all social media sites
Drive quality applications in for recruitment
Assist with planning and executing monthly professional development conference
Plan yearly golf tournament fundraiser
Write donation letters
Develop and manage social media intern team
Create, plan, and implement rebranding of the organization
Red Robin Gourmet Burgers, Inc.
May 2010 August 2014
Sales Team
Take customer orders quickly and accurately
Handle cash and balance personal bank
Up sell beverage and food orders
Meet weekly customer survey and rewards card activation goals set by management
Top five in sales team for food and beverage order rates
Expediter/ Trainer
Communicate with other expediters, servers, and cooks to expedite food delivery
Ensure picture perfect plate presentations
Check all modifiers
Train and develop new expediters
Hospitality/ Trainer
Greet all guests
Seat guests in strategic sections to maximize capacity
Train and develop new hospitality
Exterior Improvement, Inc.
November 2008 March 2010
Office Administrator
Scheduled, coordinated, and managed over 100 residential construction projects
Calculated and analyzed job profits
Systematized customer and supplier database
Increased office productivity by 50 percent
Reconciled bank statements using QuickBooks
Prepared and processed customer contracts
Designed flyer advertisements for canvassers
Project Management
Personal Selling
Google Analytics
Social Media Analytics/Insights
Recruitment
References
Available upon request