An email is considered inappropriate when it is used to reply to a formal document like a memorandum instead of using a more professional method of communication. For example, an employee should not reply to a memorandum about changes to a company's insurance policy from their supervisor by sending a complaint email, but rather politely ask to discuss any questions or concerns over the phone or in a meeting. Sending an email complaint risks miscommunication or being interpreted incorrectly by the sender or receiver.
An email is considered inappropriate when it is used to reply to a formal document like a memorandum instead of using a more professional method of communication. For example, an employee should not reply to a memorandum about changes to a company's insurance policy from their supervisor by sending a complaint email, but rather politely ask to discuss any questions or concerns over the phone or in a meeting. Sending an email complaint risks miscommunication or being interpreted incorrectly by the sender or receiver.
An email is considered inappropriate when it is used to reply to a formal document like a memorandum instead of using a more professional method of communication. For example, an employee should not reply to a memorandum about changes to a company's insurance policy from their supervisor by sending a complaint email, but rather politely ask to discuss any questions or concerns over the phone or in a meeting. Sending an email complaint risks miscommunication or being interpreted incorrectly by the sender or receiver.
Created by Krystian Dunford on Mar 3, 2015 1:11 PM
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An email is inappropriate when a person, organization, or company writes a
formal memorandum, proposal, letter, reports, etc and the reply returned is through an email, which lacks professionalism and goes against protocol. An example of when an email is inappropriate is, if your supervisor places a memorandum about upcoming changes to the companys insurance policy in the inbox on your desk, after reading the memo and displeased with the companys decision, you send an email to your supervisor complaining about the new policy. In the scenario I mentioned above, I would have just politely asked for a phone number to call about any questions or concerns I had to the companys insurance group. It was inappropriate for the employee to send an email complaining to the supervisor rather than asking for a meeting to discuss the new terms of the change in policy or be directed to someone who could help with further concerns. The email was inappropriate not only because it could have been addressed to the wrong person, but also when making a complaint to a supervisor, the best way to address the situation is in person so there is no miscommunication or wrong interpretation by the sender or the receiver.