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What is an apology letter

A letter of apology is a physical document or email that acknowledges a


mistake,expresses regret and asks for the letter recipient's forgiveness or
patience. Apology letters are important in the workplace because they create a
physical or digital record of you admitting to and attempting to rectify a
mistake or failure.

How to write an apology letter

When the time comes to write an apology letter,you may find yourself at a loss
as to how to start what to say and how much to write

Step 1 : Acknowledge your mistake

The first step in writing an apology letter is to inform your reader what the
letter is about. Your first sentence should explain what you have done wrong
and acknowledge the consequences that your mistake has held. Owning up to
your mistake from the very beginning of your letter will help you seem sincere
and humble. It will also ensure that your recipient hears about your mistake
from you instead of through office gossip.

Step 2 : Apologize sincerely

The next step in writing your letter is to apologize. A sincere apology will
involve saying “I am sorry” without any excuses or caveats. In many cases a
genuine apology that does not attempt to shift blame to anyone else is
sufficient in earning your recipients forgiveness.part of apologizing sincerely
is expressing your regret for the consequences you caused.

Step 3: Share you plan to fix the problem

In addition to expressing your regret, you will also need to find a way to
improve the situation. Assuring your recipient that you will do everything you
can to make the matter right is a good place to start, but it will be even better if
you can share the specific steps you will take to do so. Having this kind of
plan shows your recipient that you recognize you owe them in some way and
that you have put serious thought into how you can make the situation better.
Step 4 : Ask for forgiveness

Your letter should conclude with a specific attempt at making things right
between you and your recipient. In most cases, this should involve a direct
request for forgiveness. Asking for forgiveness shows that you realize the
matter is not truly resolved until your relationship with the recipient is
mended. It also invites the recipient to contribute to resolving the issue and
finding closure.

Step 5 : Deliver the letter

Depending on the situation and your relationship with the recipient, you might
choose to either email your letter, send it by post or deliver it in person. If your
mistake was an accident and if you and your recipient are equals in the
workplace, a simple email would probably suffice. However, if your mistake
was a result of poor judgment and if it affected your supervisor, manager or
your entire team, it would likely be better to print the letter out and deliver it to
a superior's office in person. Regardless of the particular situation, the most
important things to focus on are sincerity, humility and honesty.

Tips for writing apology letters


Here are some specific tips on how to write an effective apology letter:

Be sincere

The most important thing to communicate in an apology letter is genuine


emotion. If your letter is too stiff or impersonal, your reader is not likely to
appreciate the gesture. Try to imagine how the other person is feeling and
respond appropriately. It may also help to read your letter out loud before
sending it to make sure it sounds natural.

Be concise

Frequently, individuals find it hard to stop apologizing once they have started.
Try to limit your word count and pack as much meaning as you can into just
one or two paragraphs. If your letter is genuine, it should not take more than a
few sentences to communicate your message effectively.
Be selfless

One of the primary temptations when penning an apology letter is to try to


deflect blame onto others. It is important to take full responsibility for your
actions, even if it damages your reputation or hurts your pride. Focus on the
consequences of your actions and how you contributed to the problem.
Additionally, be willing to make whatever personal sacrifices are necessary to
make things right with your reader.

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