Bobby Mitchell III

163 McKinley, Grosse Pointe Farms, MI 48236-3501

Cellular: (810) 599-5763 Email: bmmitche@svsu.edu

Professional Profile
An innovative and enthusiastic IT Professional who achieves outstanding results and encourages exceptional team effort.
Dedicated self-starter, motivated to achieve great success while executing a strategic plan of action for the companys
long term goals. Specific skills include; the ability to lead a team, communicate effectively, and work with both direct
and indirect support teams.

Career Summary
Gs Pizzeria
Delivery Specialist

Provided delivery services for a large metropolitan area

Managed cash payments
Trained new employees on processes and procedures
Customer Service placed orders and dealt with the public
Maintained a proper and clean environment for the facility

Michigan State University Paint Crew

Maintenance Support Associate

September 2012 April 2013

Provided support to printing of campus payroll

Provided credentialing support and administration for a university campus network

HHA Services/ABM
Site Support Technician

June 2013 August 2013

Provided maintenance for facilities and janitorial support for a university campus
Performed painting services to university facilities

Saginaw Valley State University

Tech Support Technician

January 2015 - Present

December 2011 May 2013

Provided sole day-to-day support of a branch office for a Fortune 50 company

Trouble-shot infrastructure issues for a branch office
Provided ongoing support of Microsoft products and services on a daily basis
Deployed mobile applications for operational software packages including equipment
Provided day-to-day support of tablets, personal computers, and cell phones
Trained new employees with IT application training

Education
Saginaw Valley State University
Bachelor of Computer Information Systems
and Membership an

Graduation Date: Class of 2016

Skills, Membership and Activities

Skills
Microsoft Office Suite
Working knowledge of desktop operating systems Microsoft Windows XP-8, as well as, Mac OS X
Working knowledge of mobile operating systems; such as, Android and iOS
Field testing and evaluation of mobile devices
Membership and Activities
Volunteer, Snowfest in Frankenmuth
Volunteer, Autofest in Frankenmuth
Tau Kappa Epsilon Fraternity Secretary

2012, 2013, and 2014

2012, 2013, and 2014
2011-Present