2:
need Pgs orl Billy Wilson
nae aay \ ENGL-2116-090
oo HE 9 of WTE3
ple Sat
wre 12712015
Dear George,
There has been a lot of commotion involving our company’s client privacy policy. This, of
course, is in light of your decision to leak confidential information regarding one of our clients
who filed a claim about a pet store clerk who was traumatized after assisting the euthanization of
13 young and healthy dogs. Naturally, this has caused public outroar about the dog killing.
Unfortunately, you violated a very important policy and principle that is a staple to this
company’s ethical policy; you broke the client’s right to privacy and exposed the client. We are
morally obligated to report incidences such as this but you approached the situation in a poor
manner; one that does not reflect on the company’s internal policies.
You have always been scrupulous about keeping claims confidential and I am disappointed in
how you handled this one situation where action was appropriate. I’m disappointed that you went
directly the media instead of discussing with me first to find a solution; communication is key
and there are many different ways to handle a difficult situation such as this. When you leaked
information to the media, you undercut the legal system and exposed the client when they have
not yet been legally convicted of doing any wrong-doing. A more neutral solution could have
een used.
You need to discuss matters like these with your superiors before taking any action.
Additionally, this is a matter where the police should have been involved before the media. The
company could have presented the information to the police, anonymously, in order to see if the
client had broken any laws and the police could have taken the appropriate and necessary action.
Even more importantly, the company could have approached the client first to discuss the
situation before even going to the police. Now we are faced with a situation where the public is
outraged at one of our clients before the full and true story was revealed.
Consequently, I am unpleased to inform you that you will be terminated from the company
immediately. Please pack and remove all of your belonging off company property by Monday
morning. While I do admire your heroism to expose what happened, I have no choice but to let
you go. I wish you the best of luck in your future endeavors.
Regards,
By (ide
Billy Wilson