Business Requirements for Reconnection from Permanent Disconnection due to Non-Payment

Letter of Request with the ff. contents:

1. Account Name (to whom the number is registered)
2. Account Number (found in your Statement of Accounts upper right portion)
3. Service Number / Reference Telephone Number
4. Contact Person
5. Contact Number
Attachment/s:

Letter must have company letterhead and must be signed with designation of the companys
authorized signatory.
Photocopy of 2 valid IDs of the authorized signatory
Please rewrite the type of ID and ID number, for easy reference
Letter of Request can be forwarded to any of the channels:

Via fax, to 02-8606426; attention to PLDT Business Group

Via email, to smecare@pldt.com.ph; attention to PLDT Business Group
To any PLDT Business office; attention to PLDT
Reminders:

This request will be treated as new install and installation fee is required.
Account number will be changed.
No guarantee that the same telephone number will be assigned.
We recommend submitting your Letter of Request via fax. If not, you can opt to send it through email
or to any PLDT Business Office.
If you will be sending a Letter of Request via fax, please indicate the following details for your primary
contact information: 1) Email Address, 2) Fax Number, 3) Contact Number/s. This will greatly help us
in informing you if weve received all the documents youve sent over.