In week 4 we discussed how to layout reports correctly via the
ASC leaflet, which coincides with our first assignment. Glen gave us a document that was full of mistakes, which we had to analyse and correct by re-writing the report. Also this week I wrote a large chunk of assignment one. I analysed the navigation of the website toysrus via the ease of use, and the internal search engine. The two authors Ive particularly found very useful are Ward (2006) and Badre (2002). Their books and journal articles are very insightful and have helped me gain a better understanding into this topic.