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Orientation

on
Social Marketing
The Philippine Environmental Governance 2 Project

What is Social Marketing?


Use of marketing
principles
and techniques
to advance
a social cause,
idea or behavior
Kotler and Zaltman
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SOCIAL
MARKETING
Use of marketing
principles and
techniques to influence
a target audience to
voluntarily accept,
reject, modify or
abandon a behavior for
the benefit of individuals,
groups or society as a
whole.
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MARKETING PRINCIPLES
Target Audience
Clear Objectives & Goals
4 Ps:

Product
Price
Place
Promotion

DIFFERENCES Between Commercial Sector


Marketing & Social Marketing
Commercial Sector
Marketing

Social Marketing

Products Sold

Goods & Services


(Financial Gain)

Behavior Change
(Individual or
Societal Gain)

Competitors

Other institutions
offering similar
goods & services

Current or preferred
behavior of
target market

Behavior Desired

Purchase a Product
Avail of a Service

Perform
a Specific Behavior

(Easier)

(More Difficult)
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SIMILARITIES Between Commercial Sector


Marketing & Social Marketing

Customer orientation is applied


Exchange Theory is fundamental
Marketing research is used
Audiences are segmented
All 4Ps are considered

Product
Price
Place
Promotion

Results are measured.


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1. Take advantage
of what is known and
has been done before.
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2. Start with
target markets
that are most
ready for action.
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3. Promote a single,
doable behavior
explained in simple,
clear terms.
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4. Consider incorporating
and promoting a
tangible object
or service to support
the target behavior.
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5. Understand and
address perceived
benefits and costs.
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6. Make access easy.

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7. Develop attention-getting
and motivational messages.
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8. Use appropriate media


and watch for and use
opportunities for audience
participation .
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9. Provide response mechanisms


that make it easy and convenient
for inspired audiences to act on
recommended behaviors.
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10. Allocate sufficient


resources for media
and outreach .
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11. Allocate adequate


resources for research.

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12. Track results and


make adjustments.
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P
Performance

Socio-Economic

MONITORING & EVALUATION

Biophysical
P

Incentives

End of Part 2

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