208 Pony Express Rd.

909 964-8007
San Dimas, Ca 91773 nyj5142@yahoo.com

Norma V. Salcido

Objective To Obtain a position as a Secretary with a variety of responsibilities,

incorporating both my skills and my previous work experience in allowing
me to make a worthwhile contribution to the company.

Experience 2007-2008 Proactive Recovery Services Pasadena, CA

Collector
 Collecting on all Invoices past due over 60 days for four (4) Companies
 Daily follow calls, faxes and emails to Past Due Vendors & Banks
 Monthly Chargeback Data Entry

2000-2004 Pacific Clinics Mental Health Services, Inc., Pasadena, CA

Older Adults Program Secretary
 Data Entry on all consumer contacts
 Scheduling all Psychiatrist Appointments / Reminder calls day prior.
 Assisting Program Director on all reports, traveling plans, Company
updates, managing all files, assisting LCSW’s, and RN’s, Preparing
Agenda for weekly Staff Meetings and all duties of front office
Receptionist/Secretary.

1997–2000 Stacy Medical Center Los Angeles, CA

Receptionist/Secretary
 Patient Intakes
 Scheduling Appointments
 Obtaining Specialist Authorizations from Insurance Companies
 Typing Dr. Reports
 Answering high volume calls
 Filing and maintaining charts

Education 1987–1990 Arcadia High School Arcadia, CA

 Graduate

Skills Typing over 50 wpm

Computer literate
Word, Excel,
Bi-lingual Spanish