3125 Eason Rd.

Phone (757)401-3467
Chesapeake, Virginia 23322

MONECHIA C. LAMB
Objective To acquire knowledgeable office skill that will enhance my ability to be
educated in every area of office work and customer service. .

Education 2006 - 2007 The Art Institute of Washington Arlington,

VA
2006 Oscar Smith High School
Chesapeake, VA

2/2008-4/2009 NCO Financial Virginia Beach, VA

Collections Representative
 Help Customers to satisfy accounts
 Took payments over the phone
 Third-Party Billing
 Took Incoming and Outgoing Phone Calls
 Did Daily Reports

11/2007-12/2007 Lillian Vernon Virginia Beach, VA

 Order Entry
 Take customer orders
 Work as customer service(not frequent)
 Check into previous account
 Insure customers best way to receive merchandise

5/2007 -11/2007 Casual Male Virginia Beach, VA

2 nd
Assistant Manager
 Order inventory
 Open and close
 Stock clothes on shelves and rack.
 Great customer service interaction.
 Deposit money in bank.
 Assist with making schedules.
 Design mannequins.

8/2006 – 4/2007 Casual Male Arlington, VA

Sales Associate
 Assisted customers.
 Work on register.
 Designed mannequins.

2/2004 – present Office Assistant Chesapeake, VA

 New Discipleship Worship Cathedral
 Answer phones.
 File confidential papers.
 Produce monthly calendars and weekly programs.
 Help build powerpoint presentations
 Pay church bills.
 Type letters.
 Assist with being in charge with youth ministry.
 Assisted with preparing for meetings with Pastors or other organizations.
 Type up certificates for baby dedications and marriages.

MONECHIA C. LAMB

Skills Some Computer Design, Type 56 wpm, Microsoft Word,

Outlook, Excel, Powerpoint
Certificates Customer Service
Office Skills Specialist

Personal: Bishop Anthony E. Moses

References (757) 543-2771

Professional: Michelle Matthews

(757) 543-2771 or (757) 478-6417