Tenisha T.

Tyce
5658 North 94th Street, Apt. #1
TenishaTTyce@live.com

(414) 610-2613

Skills Summary:

 Twelve (12) years of proven Customer Service skills.

 Excellent communication skills; written, verbal, telephone and listening.
 Work well with little or no supervision.
 Detail-oriented and self-disciplined with reliable time management.

Experience:

Metevante Milwaukee, WI
Call Center Representative 11/07 to 03/08

 Successfully handled answering busy phones on a steady basis.

 Performed clerical duties, such as typing, proofreading, and starting fraud cases.

Wendy’s Milwaukee, WI
Crew Member/Customer Service 03/06 to 09/06

 Assisted customers to select and purchase specified merchandise.

 Resolved customer complaints and requests for refunds, exchanges and adjustments.

Tyce Residence Milwaukee, WI

Domestic Engineer 06/04 to 03/06

 Executed daily operations of maintaining a household.

 Responsible for appointments, transportation, creating/maintaining monthly budgets, childcare, teaching,
entertaining, housekeeping, food service, and safety and paying close attention to detail.

Dollar Tree Milwaukee, WI

Assistant Manager 06/01 to 06/04

 Managed retail store and supervised employees.

 Planned and prepared work schedule, assigning employees to specific tasks.
 Assisted with daily operation of accounts payable/receivables, inventory, and data entry.

Education:

4C’s Community Coordinated Child Care, Inc Milwaukee, WI

Certification in Child Care 2001 to present

J.I.Case High School Racine, WI

High School Diploma 2001