Kanesha Black

5463 North 91st Street

Milwaukee, WI 53225
(414)855-7984
kanesha.black@yahoo.com

Objective: Motivated and energetic individual seeks a position in a fast

paced clerical support position that values effective communication,
constant learning and superior service delivery too.

Education: Kaplan College, Milwaukee, WI

Medical office Specialist Diploma (October 2009)

Riverside High School, Milwaukee, WI

High School Diploma (June 2000)
Skills & qualifications: Account Maintenance, Answering Multiline Phones,
Collections, CPR Certified, Filing/Charting, HIPAA Regulations, Insurance
Processing, Medical Terminology, Microsoft Office Applications, OSHA
Compliance, Processing Payments, Transcription
Professional Experience:
MD Therapy, Milwaukee, WI
Medical Office Externship (August 2009-October 2009)
Responsibilities include scheduling and confirming appointments, telephone
triage, build and manage patients files and charts, manage patient referrals
to medical specialists, accurate data entry, design weekly spreadsheets to
track patient and doctor activities, prepare weekly billing statements,
managed new patient assessments and collection of personal data, and
managed HIPAA and OSHA regulations.
Work Experience:
Pick N’ Save, Milwaukee, WI
Store Associate (April 2009- Present)
Responsibilities include processing cash and credit transactions, packaging
groceries, managing customer service issues, ensuring OSHA compliance for
work place safety and assisting coworkers as needed.
Wal-Mart, Milwaukee, WI
ICS Associate (March 2006- January 2009)
Responsibilities included managing accurate merchandise tracking from
receiving to shelving, training new employees, shifting merchandise and
displays per corporate initiatives, provided superior customer service,
assisted coworkers as needed and managed OSHA compliance for work place
safety.
Cousins Subs, Milwaukee, WI
Cashier (October 2002- November 2003)
Responsibilities included processing cash and credit transactions, managing
stock and inventory, new employee training, accurate order entry, providing
superior customer service, and managing OSHA regulations.
Walgreens, Milwaukee, WI
Store Associate (August 2000- September 2002)
Responsibilities included supporting store initiatives and assisting in
departments including photo, cosmetics, and pharmacy, processing cash and
credit transactions, providing superior customer service, and ensuring a safe
shopping environment.