Objective of CFT

Overcoming the
limitations of
hierarchical structures
Improving the quality of
decision making teams
Increasing
organizational flexibility
Increasing
organizational
productivity

What Organizations Need

Competent and lean
functional knowledge groups
Craft guild
competencies are aligned with
strategic goals
Everyone in the group should
either add value or demonstrate
innovative potential

Processes for forming,

managing, assessing and
dissolving teams

 Measurements of performance
Evaluation of individual
Supportive incentives
Knowledge creation should be awarded

Interactive strategic hierarchy

leadership shifts according to who has the
appropriate knowledge
Interactive and transparent
Information should flow up and down freely

 A Pragmatic Learning Culture

Cultural operating principles
Followed by everyone
Process for developing and
communicating these principles
Question their theories when the results
don't meet expectations
Failures are used as opportunities