WORK SHEET: PROCESS MAPPING

(Identify any particular process and do the mapping)

Capture the sequence of activities forming the process. Use rectangular blocks for activities, single-ended arrows for
sequencing. Do not use decision blocks and looping connections.

Start

Activit
y1

End

Start: What triggers the start of the

process?Expect to find plans, orders

Start-to-End Process
End: What are the final ouputs of the process? Performance
How is it measured ?

Page 10

WORK SHEET: ACTIVITY MAPPING

(Identify any particular activity in the process and do the mapping)
For every activity in the process, gather specific and quantitative information in the table. Resources are like, people skills & knowledge,
equipment, technology and information in addition to methods, tools, techniques and automation .

Activity

Input

Other inputs, like energy, water

Resourc
es

Input

Page 11

Other inputs

Activity

Resources,
Tools
Methods

Output

Output rejected for not meeting

requirements
Unintended output, like, solid, liquid,
gaseous wate

Activity
controls

Tools, Methods

Outputs

Unintended
outputs

Activity

Performance

WORK SHEET: PROCESS IMPROVEMENT MAPPING

(Identify any particular improvement process and do the mapping)
Improvement processes are SYTEMATIC activities to reduce consumption, rejection, unintended outputs and improve resource
availability. Generally the activities follow a Plan-Do-Check-Act (PDCA) approach. Discover the specific approaches, tools and
techniques used in the organization

Input
Activity

Other inputs, like energy,

water

Reduce
consumption

Resources

Tools, Methods

Improve

availability
Improvement activity

Reduce
rejects
Output rejected for not meeting requiremen
increase output
Unintended output, like, solid, liquid, gaseous
wate

Output

Systematic approach for improvement

Reduce
waste

Tools & techniques used

Reduce rejects, increase output

Reduce waste

Reduce consumption

Improve availability

Page 12