Raquel Tatoy

Objective

Seeking a challenging, rewarding and dynamic position where I can fully utilize my considerable
office management, operations, administrative and medical experience while promoting fiscal
responsibility, maximum profitability through continuing education and personal growth

Experience

2014- Present

Sharp HealthCare

San Diego, CA

Physician Practice Laboratory Representative

Developing positive business relationships

Marketing/Sales

Promotion of laboratory outreach service line

Client training in laboratory specimen collection, transfer, and billing procedures

2009-2014

Sharp HealthCare

San Diego, CA

Physician Services Specialist

Physician Marketing/Sales

Promotion of Hospital Service Lines

Event Planning and Coordination of MD/Office Staff Education Series

20052009

Primary HealthCare

Coronado, CA

Operations Manager

Directly Responsible for Daily Operations

Interpersonal Relationship Building and Employee Coaching and Development Skills

Payroll

Coding/Compliance

Marketing/Sales

19982005

Sharp Mission Park Medical Group

Operations Manager

Planning and Implementation of Open Access

Customer Satisfaction 90th percentile - Press Ganey

Budget Management $3 Million

Recruiting/Staff Management/Training.

San Diego, CA

Education

2011-Present
National University
Bachelors of Science in Public Health
2000-2004
Mesa College
Management Skills Certification Including Coursework in
Time Management, Conflict Resolution, etc.
1996-1998
Southwestern College
Medical Billing Coursework (Certificate 1997)
1987
Medical Assistant Certification

Apollo College

San Diego, CA
San Diego, CA
Chula Vista, CA
Chula Vista, CA

Awards

2015 National University Student Scholarship Conference Award Recipient

Sharp HealthCare

C.O.R.E Award Recipient- 2013 Finance

C.O.R.E Award Recipient- 2004 Quality

C.O.R.E Award Nominee- 2012 Growth

C.O.R.E Award Recipient- 2003 People

C.O.R.E Award Recipient- 2004 Service

C.O.R.E Award Recipient- 2003 Growth