Jacklyn O’Brian

111 N.28th Street

Gatesville Tx 76528
jacklyn.obrian@yahoo.com
254-679-9921Cell
Objective
I am looking for an opportunity to advance my skills and experience in a team working
environment. I am a fast learner and adapts well to a changing environment.

Skills
Microsoft Office Products (excel, word, Outlook, PowerPoint) Excellent typing and, written
communication skills, customer service, accounting skills.

Work Experience
2004-2005 (Crew Member) MC Donald’s Corporation Las Vegas NV
1 Excellent Customer service
2 Assisting customers when needed
3 Cashier (working with money)
4 Working under stress
5 Working at a fast pace environment
2006-2007 (floor staff) Regal Cinemas Las Vegas NV
1 Food handling
2 Cashier (working with money)
3 Cleaning floors, counters, machines etc
4 Excellent customer service
2008-2008 (Manager Trainee) MC Donald’s Corporation NV
1 Excellent Customer service
2 Working under stress
3 Working under fast pace environment
4 Cashier (working with money)
5 Handling food
2008-2009 Sitel (Call Center Agent.) (Verizon wireless) NV
1 Call center experience
2 Answered phones,
3 Quality, speed, typing
4 Multi tasking, worked well under stress
5 Spoke well with others and resolved customers needs,
6 Worked well as a team player.
7 Excellent computer skills, and perfect adherence

2009-2010 Convergys (Call Center Agent) (At&t Wireless) TX

1.Works well under stress
2.Excellent communication skills
3.Multi tasking
4.can type well
5.Learns and adapts well to new environments
6.Call center experience
7.Perfect adherence