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  • Resume of Strshtcake2

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    Kelly Thomas is a versatile worker with over 15 years of experience in customer service roles within the book retail industry. She is currently the Assistant General Manager at a Books-A-Million location, where she oversees opening/closing procedures, hiring, money handling and customer service. Prior to that, she held roles as a Receiving Specialist, Operator, Keyholder Supervisor and Department Supervisor. Kelly graduated from East Tennessee State University in 2001 with a BA in Criminal Justice.

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    JobsWire Resume of strshtcake2

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    Jobswire.com Resume of strshtcake2

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    Kelly Thomas is a versatile worker with over 15 years of experience in customer service roles within the book retail industry. She is currently the Assistant General Manager at a Books-A-Million location, where she oversees opening/closing procedures, hiring, money handling and customer service. Prior to that, she held roles as a Receiving Specialist, Operator, Keyholder Supervisor and Department Supervisor. Kelly graduated from East Tennessee State University in 2001 with a BA in Criminal Justice.

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    © All Rights Reserved
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    10 views1 page

    Resume of Strshtcake2

    Uploaded by

    api-27821218
    Kelly Thomas is a versatile worker with over 15 years of experience in customer service roles within the book retail industry. She is currently the Assistant General Manager at a Books-A-Million location, where she oversees opening/closing procedures, hiring, money handling and customer service. Prior to that, she held roles as a Receiving Specialist, Operator, Keyholder Supervisor and Department Supervisor. Kelly graduated from East Tennessee State University in 2001 with a BA in Criminal Justice.

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    © All Rights Reserved
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    Kelly Thomas 2730

    Bakertown Rd. #22 Knoxville, Tn 37931


    StrShtCake2@comcast.net/(865) 228-9555

    I am a versatile worker, who is willing to try anything new. I have a strong customer
    service background, and love working with people.

    Employment History:
    Books-A-Million (2007-present)
    -Assistant General Manager of Sevierville, TN location
    responsible for opening and closing procedures, hiring, money handling, and customer
    service.

    Books-A-Million (2003-2007)
    -Receiving Specialist
    responsible for preparing for and receiving weekly truck shipments as well as logging all
    invoices and debits. Also was responsible for customer service and cash handling.

    Service Merchandise Call Center (1997-1999)


    -Operator
    responsible for customer service and placing orders, also fielded and resolved customer
    complaints as a supervisor.

    Bookstar (1995-1996)
    -Keyholder Supervisor for Germantown, TN location
    responsible for opening and closing procedures, money handling, and customer service.

    Bookstar (1993-1995)
    -Department Supervisor at Memphis, TN location
    responsible for money handling, stocking shipments, and customer service.

    Education History:
    East Tennessee State University
    -graduated 2001 with BA in Criminal Justice
    Enterprise High School
    -graduated with Advanced Diploma 1990

    References available upon request.

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