Rachel Bryson 21911 E Domingo Rd Queen Creek , AZ 85142 480 268 - 6007 Bryson.rachel@yahoo.

.com Experience 4/5/2010 - present Ready Auto Transport Mesa, AZ Account Manager (9/2010-present) - High volume of outbound phone calls - Outbound prospecting cold calls to generate new business - Build relationships with clientele and provide excellent customer service. - Assist and handle customer issues and concerns Sales Administrative Assistant (4/2010-8/2010) - Imputing orders and attention to detail while entering - First contact for inbound phone calls - Act as the support for the sales managers by keeping the customer informed and happy - Provide good customer service 2/14/2007 -4/4/2010 Kohls Department Store Clinton , UT Chandler , AZ Customer Service Supervisor - Supervise, coach and train associates - Monitor and research register discrepancies and cash flow - Take ownership of Customer Service Survey and increase score - Be Manager on Duty, ensure good customer service, and manage productivity of staff - Hiring and training all new hourly employees 8/2004 - 2/2007 TJ Maxx Orem, UT Mens and Kids Coordinator - Be acting manager when manager unavailable to make customer service decisions or leadership decisions. - Responsible for maintaining cleanliness and follow best practice while organizing and putting out new merchandise.

Education 08/2004-5/2006 8/2011-12/2012 Brigham Young University Arizona State University- Health Policy Provo, UT Tempe, AZ