Professional Documents
Culture Documents
Presida Temple
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OBJECTIVE
To obtain a full-time job to be able to support my family.
Skills
Team player
Strong problem solving ability
High customer service standards
Telecommunications knowledge
Accomplishments
Customer Assistance
Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime
as needed.
Customer Service
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Provided accurate and appropriate information in response to customer inquiries.
Professional Experience
Customer service
June 2009-2010
SITEL - Managua, Managua
Utility Galley
NCL-Miami, FL, USA
Deck Steward
Affiliations
SITEL, June, 2011- current
Contact number: 2251-2664