Roles and responsibilities

of Training manager

Objective of this session

By the end of the session the students will
be able to understand and explain various
qualities of training manager that makes
them good trainer, changing role of a
training manager and challenges to him by
using a case study in a given class room
environment

Roles and responsib

A presentation by Dr.G.Ja

Outline of the session

Qualities of a training manager

Changing role of Training manager
Challenges faced by a Training manager
Case study and discussion

Roles and responsib

A presentation by Dr.G.Ja

Qualities of a Training Manager

Approachable
Aware of role requirements
Creativity
Empathic
Enthusiastic
Mental Agility
People skills
Practices what is preached
Punctual
Self awareness

Roles and responsib

A presentation by Dr.G.Ja

Qualities
Self development
motivation
Sensitivity
Training skills and
knowledge
Articulate
Commitment
Credible
Enjoys working with
people

Roles and responsib

Positive attitude
Programme skills
Resilience
Self confidence
Sense of humor
Stress management,
Understandable
Flexible
Organizational and
task /skill knowledge

A presentation by Dr.G.Ja

Changing role of the trainer

The economic, technological, social and
political context within which organizations
are now required to operate is in a state of
continual flux.
Need to become a Learning organization
Need to adopt to the situation and
changing culture

Roles and responsib

A presentation by Dr.G.Ja

Changing role
From being passive to being more active in
communicating the benefits of training
From reactive to proactive response in dealing
with performance problems
Converting problems in to opportunities
From peripheral to perceiving themselves as
central and key influence to the organization to
realize organizational objectives
From merely a technologist to developing a
strategic role direction to learning function and
formulating training policy
Roles and responsib

A presentation by Dr.G.Ja

Role of training manager

Trainer: Actually carrying out training

Provider: Designing, updating, maintaining and delivering training
programme
Internal Consultant: Analyze organizational problems, and
recommend solutions
Innovator: Supporting and assisting organizations to bring about
effective change and solve performance problem
Learning specialist
Planner, Administrator and organizer: planning organizing,
controlling developing the training function. Setting training goals
Visonory: As a perspective thinker he develops a long term vision
for the organization and training function

Roles and responsib

A presentation by Dr.G.Ja

The consultancy role of trainer

Initial Contract and gaining Entry
Preliminary problem identification and definition
Contracting
Investigation
Feedback to client
Decide and plan course of action with client
Design learning strategy, activities and methods
Resource and implement
Evaluate
Roles and responsib

A presentation by Dr.G.Ja

Challenges of a training manager

Financial challenges: Often training manager has to work with a challenge from finance
department about budget and cost estimate and source of training
Technical challenges: He/she has to keep updated with all latest changes in rules
regulations, technology, legislations.
Process challenges: New methods of training is being uploaded in the training field. E
learning new software etc., using new equipments and resource material has to be up
dated and should be able to handle
Strategic challenge: The strategic challenge is to monitor and respond to expected
changes in skill requirements, and to deliver training which provides demonstrable,
measurable bottom line results, both short and the long term.
Professional challenge: To keep updated with changing practices and skill, to manage
ongoing professional development. Ensuring own development
Institutional challenges: How to build good institutions for the well being of HRD
department is a big task
Ideological challenge:
Challenge to be free from favoritism/ nepotism:
Maintaining ethics and values:
BIG CHALLENGE TO TRAINING PROFESSION AS SUCH : DIFFERENT PEOPLE
UNDERSTAND DIFFERENTLY ABOUT TRAINNG FUNCTION

Roles and responsib

A presentation by Dr.G.Ja

Travails of a training manager A

case study.
Please form group of three and discuss
the case
Identify the problem
Analyze the possible solutions
Answer the question given at the end of the
case.

Roles and responsib

A presentation by Dr.G.Ja

Conclusion
Training a complex function at times you
may get frustration. But if it is carried out
with passion, you may get enormous job
satisfaction and pleasure resulting in
organizational effectiveness

Roles and responsib

A presentation by Dr.G.Ja

References
Reading hand book of AIMA
The theory and Practice of Training by
Roger Buckley and Jim Caple

Roles and responsib

A presentation by Dr.G.Ja