JESSICA L.

CASTRO
JCastro2983@yahoo.com

PROFESSIONAL PROFILE:

Quick thinker with strong creativity, and relentless drive

Organized, highly motivated, and detail-oriented
A natural and versatile leader with a proven record of achievement
Pose the ability to effectively work under pressure and remain flexible
Focused on team building
Proven ability to work in unison with management, co-workers, youth and the
community.
Fluent in English and Spanish

EDUCATION:

The University of Texas at Dallas, Naveen Jindal School of Management

Bachelor of Science in Business Administration
Expected Graduation: Spring 2016
Eastfield Community College
2011
Associate of Science in Business Management

Spring

PROFESSIONAL SKILLS:

Management Experience
Evaluate employee performance.
Responsible for operations and accountability.
Developed individual client service plans by incorporating goal setting strategies.
Documented case records by completing forms, narratives and reports.
Addressed and resolved concerns to ensured excellence in customer service.
Established sales goals and devised sales forecasts.
Provided administrative leadership through monthly meetings.
Operations Experience

Used profiling analysis to identify cross selling opportunities.

Knowledgeable of school and district policies.

Compiled and desegregated data; disseminating pertinent information.

Assisted with the development and implementation of campus and district

improvement plans.

Praised by supervisors for well-structured designs of various spreadsheets.

Work directly hand in hand with Director in creating and implementing

operational procedures.

Assist to provide additional resources and support intended to accelerate

student achievement in the Bilingual/ESL programs.

Ensured accurate and timely processing of professional development materials

for over 150 campuses served by department.

PROFESSIONAL HISTORY:
Administrative Assistant V
Present

Dallas Independent School District

September 2012

Front Office Coordinator

2012
CAI Paraprofessional
January 2011
Teller
Office Manager
2004
Assistant Manager

Orthopedic Associates of Dallas, LLP

February 2011 January

Dallas Independent School District

October 2005

Bank of America
June 2004 October 2005
Structure Chiropractic Center
May 2003 June
Bakers Footwear

November 2002 August 2003