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    This document is a resume for Tiffany Thames that includes her contact information, objective, education, skills, training and certifications, and work experience. Thames has 49 credit hours toward an AAS in Business Management from CCBC and experience as a Patient Service Coordinator at University of Maryland Baltimore Washington Primary Care, Patient Service Coordinator/Clerical Aide at Johns Hopkins Imaging/International, and Candidate Care Specialist at Prometric. Her skills include typing 50 wpm with 95% accuracy, analyzing information, customer service, motivating others, and multi-tasking.

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    This document is a resume for Tiffany Thames that includes her contact information, objective, education, skills, training and certifications, and work experience. Thames has 49 credit hours toward an AAS in Business Management from CCBC and experience as a Patient Service Coordinator at University of Maryland Baltimore Washington Primary Care, Patient Service Coordinator/Clerical Aide at Johns Hopkins Imaging/International, and Candidate Care Specialist at Prometric. Her skills include typing 50 wpm with 95% accuracy, analyzing information, customer service, motivating others, and multi-tasking.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    15 views1 page

    Up To Date Resume

    Uploaded by

    api-292269021
    This document is a resume for Tiffany Thames that includes her contact information, objective, education, skills, training and certifications, and work experience. Thames has 49 credit hours toward an AAS in Business Management from CCBC and experience as a Patient Service Coordinator at University of Maryland Baltimore Washington Primary Care, Patient Service Coordinator/Clerical Aide at Johns Hopkins Imaging/International, and Candidate Care Specialist at Prometric. Her skills include typing 50 wpm with 95% accuracy, analyzing information, customer service, motivating others, and multi-tasking.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    Tiffany Thames

    6833 Duluth Ave. Baltimore, MD. 21222


    443-527-4936
    teethames03@gmail.com

    Objective
    Reliable, professional, and organized, career-oriented individual looking forward to consistently demonstrating
    excellent service.
    Education
    Community College of Baltimore County
    49 credit hours toward an A.A.S. Degree in Business Management
    Skills & Abilities

    Type 50 wpm, & 10,000 keystrokes per minute with 95% accuracy
    Ability to analyze information and make good decisions
    Great people and customer service skills, including written, and verbal communication skills
    Ability to motivate, and understand other people
    Excellent at multi-tasking and prioritizing

    Training & Certifications

    Epic Registration and Re-design


    Service Excellence
    HIPAA Compliance
    Fire Safety & Hazard Communication
    Preventing Healthcare-Associated Infections

    Experience
    Patient Service Coordinator | Jan 2015 Present |
    University of Maryland Baltimore Washington Primary Care (3708 Mountain Rd. Pasadena, MD. 21122)

    Patient scheduling and registration


    Insurance processing and coordination

    Answer patients or physicians questions.

    Patient Service Coordinator/Clerical Aide | Dec. 2011 Feb. 2013 |


    Johns Hopkins Imaging/International (Baltimore, MD.)

    Coordinated medical care for international patients


    Patient scheduling and registration
    Insurance processing and coordination
    Issued resolution regarding scheduling and insurance conflicts

    Candidate Care Specialist | Feb. 2008 April 2010 |


    Prometric (1501 S. Clinton St. Baltimore, MD. 21224)

    Answered 60 or more incoming calls daily


    Managed complex customer issues while diffusing difficult callers
    Followed through on escalated issues in a timely manner
    Provided solutions to customers problems and complaints
    Special projects as assigned

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