JACQUELINE ZELLERS

2132 Allen, St. Louis, MO, 63104 *(314) 258-0457 or (314) 771-2112
jackizellers@sbcglobal.net
Seeking administrative position in the:

MEDICAL INDUSTRY

• Proficient in HCPCS, CPT, ICD9 Coding

• Analytical, detail oriented with a sincere desire to help patients through quality medical care
administration.
• Excellent interpersonal communication, time management, and problem resolution skills.
• Proven skills in a fast paced environment using excellent frontline customer service skills daily

Skills and Abilities

Microsoft Word and PowerPoint; Data Entry; Medical Terminology; Multi-line phone system; Filing;
General Office Administrative Procedures; Over 25 years of customer service and money management
service; Detailed oriented, organized, Team player, and sensitive with confidential matters.

RELEVANT EXPERIENCE
Jack’s Cleaning Company 1/1995-12/2009
Owner/Operator

 Sales, marketing and advertising for entire business.

 Management, secretarial and technological expert in the field.
 Established large customer base in 3 months.

Division of Worker’s Compensation 1/1994-12/1995

Clerk II
 Utilized computer packages, online systems, and related software.
 Input data and keep records streamlined of over 500,000 files
 Collaborated with15 fellow coworkers in file room.
 Reorganized office filing system.

Office Team
Receptionist

 Answer or redirect general inquiries in person, by telephone or e-mail. 1/1993-

12/1994
 Scheduled individual and group appointments/meetings for 25 person staff.
 Use and understand various computer programs and office equipment.

EDUCATION AND ACCOMPLISHMENTS

Missouri College, St. Louis, Missouri GPA 3.84
Diploma, Medical Coding and Billing, 2010
Member of American Academy of Professional Coders
American Red Cross Blood donor for 15 years
 Cochairmen charitable fundraiser for HOPE HOUSE
Missouri College Dean’s List December 2009
Missouri College President’s List April & August 2010