Manuela Howard

100 Pasito Terrace 107, Sunnyvale Ca 94086, 408-530-8180, manuela.howard1@gmail.com

Seeking a challenging position as Medical Records Clerk

E xtensive experience in effectively prioritizing tasks & producing results. Familiar with self-starting and multi-
tasking. Typing 50 words per minute. Familiar with the Microsoft programs Word, Outlook, XP and Excel. Office
support skills using fax machines, office phones and copy machines. Excellent filing ability. Proficient in translating
English to German and German to English. A Dedicated and hard worker.

Work Experience
Health Information Clerk March 2005 to October 2007
Zentral Krankenhaus Ost, (East Hospital) Bremen, Germany

Responsibilities
Pull and file patient charts. Check charts in and out of medical records
Research/Locate missing patient charts using various methods
Copy and process documents and expedite their return to clinic of origin
Create new patient charts
Answer phones with a professional demeanor
Coordinate with other team members to complete tasks
File loose paperwork in digital order
Execute data entry in timely fashion

Office Clerk Jan 2005 to March 2005

Courier team Bremen, Germany

Responsibilities
Arrange international package pick up for private as well as commercial costumers
Organize driver's time sheets
Reconcile driver mileage
Process invoices

Travel Administration Agent Jan 2003 to May 2003

British Airways Bremen, Germany

Responsibilities
National and international flight bookings
Process passenger check-in by phone
Re-validate and reissue E-Tickets
Inform passengers about changes in fares, baggage rules and restrictions, as well as flight arrivals
and departures
Ordering of special meals and seat reservations
Organize reservations for hotels and rental cars
Receiving payment by phone using British Airways software
File Administration Clerk Aug 1999 to Jul 2000
Wilson Sonsini Goodrich & Rosati, Palo Alto, California

Responsibilities
File input and check out of corporate records
Sending client folders to WSGR outside vendor ''Data Safe''
Documenting data entry in the folder description field for clients
Transfer Incorporates data to corporate records with Patent, Minute Books, Stock Certificates
and Corporate Seals
Building new/closing files
Coordinate Patent paperwork Mail

Medical Records Clerk (Extra help) Sept 1996 to Jun 1999

Valley Medical Center, San-Jose, California

Responsibilities
Pull and file patient charts. Check charts in and out of medical records
Research/Locate missing patient charts using various methods
Copy and process documents and expedite their return to clinic of origin
Create new patient charts
Answer phones with a professional demeanor
Work with other team members to complete tasks
File loose paperwork in digitally
Execute data entry in timely fashion

Costumer Service Jun 1994 to Aug 1996

German Bakery Clovis, CA

Costumer Service Apr 1991 to Feb 1992

Backery Pycazek Bremen,
Germany

Costumer Service Aug 1987 to Dec 1991

Backery & Confections Schierloh Bremen, Germany

Education
Carl-Goerdeler School
High school Diploma Aug 1984 to Jun 1987