Thi ca ngi qun l (Management Behavior)

Ngay t u trong chng ny, ti m t 1 cch ngn ngn v thi m mt nh lnh o cn t ra

nhng ngi i theo (followers) sn sang chu trch nhim v cng vic, kt hp vi kh nng ca h
hon thnh cng vic. Chng ta ch ra rng c 4 phong thi lnh o chnh m c s kt hp ca c
thi lnh o v qun l. Da theo 1 vi comments v thi ca ngi qun l m thi ph hp
vs tng phong cch lnh o c xc nh.
Kiu ch o (Directive)
Kiu ny thch hp vs nhng ngi cp di m nhim v hon ton mi m i vi h, v c 2 pha u
khng sn sang lm v chu trch nhim v cng vic. Chng ti thy trong tnh hung ny,nh lnh o
thc s khng cn thc hin nhiu kh nng lnh o. Hn th na, cn phi ch trng ti kh nng t
lm vic ca mi c nhn. Nh lnh o b stress v nhng ci g phi lm(What), phi lm nh th no
(How)v bao gi (When)
y l kiu m nh qun l d n thng khng th luyn tp qu nhiu vi nhng cng vic c lin
quan. Mi thnh vin ca team thng bo co ti ngi qun l v iu ph thuc vo nh qun l
trc tip gim st h. V th nh qun l d n khng th trc tip gim st h tr khi trong tay h c
nhng cng c h tr cao.
Nhng g nh qun l d n c th v phi lm c ln k hoch anh thi gian ca d n. H phi
hng dn cc thnh vin hiu k hoch ca d n, phn no hng cn c pht trin v s dng phng
php tin (scheduling) sp xp trnh t cng vic. Mi thnh vin phi bit c kh nng hon
thnh nhim v ca mnh cho mi cng vic, v nn tham gia vo k hoch c sn ca cng vic. Hn
th, h (nh lnh o) phi nhn ra rng khi no h ln k hoch qu nhiu cho cng vic v s c sai st
trong nhng d on ca h sut qu trnh thc hin ca mi thnh vin.
Dn dt nhm (Leading the Team)
Bruce Tuckman gi giai on u u tin trong vic pht trin ca 1 nhm l giai on hnh thnh.
(forming stage). giai on ny, nhng cu hi xut hin u tin trong tm tr mi thnh vin l Ai l
ngi ph trch,Lm sao ti lm c vic ny, v chng ta cn c nhng g c th thnh cng.
Mt nhm trng c th mt c nhm nu anh ta khng m bo rng anh ta ang ph trch nhm bng
cch ch ra nhng hng i r rng, phn loi kh nng v nhim v cho nhm, v sau kt ni mi c
nhn li vi nhau. Vic ny s tht bi nu ch da vo quyn lc c on; ng hn, n c th c
chuyn ti bng cch t tin vo chnh d n v hng i ca d n trong tng lai v lm cho mi thnh
vin yn tm rng d n s thnh cng.
Gi (Persuasive)
Khi mi c nhn sn sng hn lm cc nhim v c phn cng v c c nhiu k nng hn,
kiu lnh o thay i t Ch o (directive) sang Gi (persuasive). S khc bit ln gia 2 kiu
lnh o ny l Nhm trng ch trng ti Ti sao (why) nn hon thnh nhim v , hn l ch ni
phi lm g v khi no lm. iu ny (why) truyn ti mt thng ip mnh m hn n vs mi thnh
vin. Hn th na, s quan tm ca nhm trng vo chnh cng vic c gim bt so vi kiu ch
o. Tuy nhin n vn cc k quan trng v chng ta khng nn b qua.
Dn dt nhm (Leading the team)
Giai on th 2 ca qu trnh pht trin nhm c gi l giai on Xung t (storming). Trong giai
on ny mi thnh vin bt u c nhng xung t vi nhau. H t cu hi nh Ai mi l ngi qun

l, cho d h ang i ng hng, cho quyt nh c thc hin mt cch ng n bi nhng ngi
c quyn. H thng thch thc cc nh lnh o.
Nu l mt nh qun l d n, bn phi m bo cho mi thnh vin v tnh ng n m cng vic h
phi lm, duy tr kim sot v gip nhm tp trung vo cng vic cn hon thnh. Bn phi tr 1 ci gi
kh t nu khng lm nh vy. Tuy nhin, vn c 1 xu hng gip vt qua giai on ny. N c th rt
khng thoi mi khi nhng thnh vin t tm xung t ca nhau. iu ny l 1 sai lm. Nu bn b
qua giai on ny m khng gii quyt nhng vn ny 1 cch n thoi th nhm ca bn s tip tc gp
phi nhng rc ri trong tung li. Tt hn ht l nn gii quyt trit mi chuyn trc khi bt u mi
th tr li.
Kiu h tr (Participative)
theo thi gian, mi thnh vin cm thy t tin hn trong kh nng ca mnh v sn sng hn nhn trch
nhim v cng vic, Nhm trng c th chuyn qua kiu H tr (participative).By gi, h t bn tm
hn v chnh cng vic. Nhng thnh vin c trao nhiu ting ni hn trong nhng quyt nh v t do
hn trong vic gii quyt mi th theo hng ca bn thn. Phong thi lnh o nh n mng thnh tch,
cng nhn nhng ng gp c nhn v m hnh ha c s dng s dng rt nhiu vo giai on ny.
Dn dt nhm (Leading the Team)
Giai on ny c gi l giai on Bnh thng ha quan h gia cc thnh vin. Mi thnh vin t
xy dng nhng cch m h lm vic cng nhau nh th no. H bt u gp hi nhng thnh qu tt;
tnh bn s c nng cao.Nhm trng nn t can thip vo cng vic ca thnh vin. Thi c
cp trn gii quyt nhng mu thun c nhn by gi s thch hp hn cho c nhm.
Kiu y quyn (Delegative)
Khi bn t tin rng nhng ngi cp di c th t lm vic v s c trch nhim hon ton vi cng vic
, bn c th thc s h t lm n 1 mnh. iu ny c ngha l bn khng cn phi bn tm v cng
vic nhiu na,khng cn phi th hin s lnh o nhiu na. Ngoi ra bn khng phi t chc nhng
bn cng khng phi ch ng nhn ngi ta lm khng thi.
Dn dt nhm (leading the team)
Nh nhiu th ni trong phn Dealing with the team c ng dng pha trn. Nhm c c
n giai on ny th c gi l giai on vn hnh trn tru (performing stage). H gt hi c
nhng kt qu tt p, t chc n mng thnh cng vn cn nhng khng cn cn thit nh giai on
trc na.