Tameeka L.

Stepp
1519 Byron Dr. * Clarksville, IN 47129 * (502)356-5392

Skills and Qualifications

Windows 96 through XP and Microsoft Office Software (Word, Excel.
Access & Power Point) Medical Office Procedures & Terminology, Coding,
Transcription &Dictation, Operational procedures for Audio / Visual
equipment, Copy machines and Fax machines, Ability to handle Multi-Line
Telephone Systems and exceptional Customer Service Attitude.

Education
Decker College
Major:
Medical Office Specialist: Certification

Career Summary
Clark Memorial Hospital 5/2009 to 07/2009
Jeffersonville, IN
Patient Registration
I Registered patients for out-patient surgery, calling patients to
remind them of their appointment; friendly reminders of their co-
payments, insurance verification, one-on-one patient contact,
switchboard, making up patients charts, and data entry.

Private Sitter 10/2006 to 09/2008

Louisville, KY
I took care of an elderly patient and helped with things around the
house and with things outside the home if needed.

PeopleMark (RX CrossRoads) 1/2005 to 03/2005

Louisville, KY `
I called insurance companies to verify insurance for patients with
Multiple Sclerosis. I investigated insurance options, provided customer
with coverage options, and ensured customer satisfaction for the
medications they needed.

Lexington Fayette County Health Department 3/1999 to 3/2003

Physicians' Office Clerk/Health Information Specialist
Lexington, KY
I provide Primary telephone coverage in medical Director's and the
Physician's office, assist with clerical needs as required by Medical
the Director, Physicians', and Nursing Staff. I ensured that all
laboratory requests have been properly authorized and charted promptly;
and dictation as needed.

Also I was accountable for providing professional customer service

aspects, including answering telephones, one on one with patients to
verify information and make changes as needed, and assisting various
health organizations & outside authorized agencies with verification of
patient information. Also responsible for pulling, merging and filing
patients reports and charts; light typing and courteous team-work.