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  • Questionary On ISP

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    mitjain678
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    The document contains survey results from customers rating their broadband service from various providers on pricing, pre-sale support, technical support, and services. Hathway received the highest overall ratings with 10/10 for pricing, 9/9 for pre-sale support, 6/9 for technical support, and 12/12 for services. BSNL had the lowest ratings with 2/2 for pricing, 1/4 for pre-sale support, 1/7 for technical support, and 0/8 for services. Airtel and Reliance received mostly satisfactory ratings while You Telecom's ratings were mixed.

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    Questionary on ISP

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    The document contains survey results from customers rating their broadband service from various providers on pricing, pre-sale support, technical support, and services. Hathway received the highest overall ratings with 10/10 for pricing, 9/9 for pre-sale support, 6/9 for technical support, and 12/12 for services. BSNL had the lowest ratings with 2/2 for pricing, 1/4 for pre-sale support, 1/7 for technical support, and 0/8 for services. Airtel and Reliance received mostly satisfactory ratings while You Telecom's ratings were mixed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    4 views2 pages

    Questionary On ISP

    Uploaded by

    mitjain678
    The document contains survey results from customers rating their broadband service from various providers on pricing, pre-sale support, technical support, and services. Hathway received the highest overall ratings with 10/10 for pricing, 9/9 for pre-sale support, 6/9 for technical support, and 12/12 for services. BSNL had the lowest ratings with 2/2 for pricing, 1/4 for pre-sale support, 1/7 for technical support, and 0/8 for services. Airtel and Reliance received mostly satisfactory ratings while You Telecom's ratings were mixed.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 2

    Q,4 how would you rate your current broadband.

    • B.S.N.L

    Particular Very poor Poor Satisfactory Good


    Pricing 2 2 6 2
    Pre sale support 1 4 3 4

    Technical support 1 1 7 3
    Services 0 2 2 8

    • Airtel:
    Particular Very poor Poor Satisfactory Good
    Pricing 0 1 1 1
    Pre sale support 0 0 1 2

    Technical support 0 0 1 2
    Services 0 0 1 2

    • Hathway :

    Particular Very poor Poor Satisfactory Good


    Pricing 0 0 9 10
    Pre sale support 0 5 9 5

    Technical support 2 9 6 2
    Services 1 4 2 12

    • Reliance:
    Particular Very poor Poor Satisfactory Good
    Pricing 0 0 4 2
    Pre sale support 0 1 4 1

    Technical support 0 2 2 3
    Services 0 1 0 4

    • You telecom :

    Particular Very poor Poor Satisfactory Good


    Pricing 0 0 6 4
    Pre sale support 0 0 3 6

    Technical support 0 4 2 4
    Services 1 1 2 6

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