Project Quality Management Manual

V1.0

www.huawei.com

HUAWEI TECHNOLOGIES CO., LTD.

HUAWEI TECHNOLOGIES CO., LTD.

Page 1

CONTENTS
Objective Scope
Six Key Activities of Project Quality Management
Attachment

HUAWEI TECHNOLOGIES CO., LTD.

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Objective :
Normalize and identify the requirements of project quality
management, instruct the project team to carry out quality
management activities, and ensure the construction and delivery
quality of a project.

Scope :
Quality management activities carried out by the
project team in the construction site.

HUAWEI TECHNOLOGIES CO., LTD.

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Six Key Activities of Project Quality Management

Project Quality Management Activities go through the
whole process of project execution. The six activities below are

the most critical quality control points. Carrying out these six key
activities well can primarily guarantee the quality of project
execution.

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Six Key Activities of Project Quality Management Flow chart

Key point 1

Confirm project quality standard

Key point 2

Build model site

Key point 3

Train subcontractor and Huawei site

engineers before work start

Key point 4

Subcontractor performs 100% self-check

Key point 5

Huawei site engineer performs quality

spot-check

Key point 6

Summarize, analyze and correct quality

defects

HUAWEI TECHNOLOGIES CO., LTD.

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P.D.C.A

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity1:Confirm Project Quality Standard

1Objective:
The ultimate goal of project quality control is to meet customer requirements. Therefore, the first step of
project quality management is to confirm a customized quality standard for the project. A uniformly
confirmed project quality standard is the base spar and proof of guaranteed project quality.

2Responsible person(PMQAcustomer)
3Main activity
AHuawei, Customer and Subcontractor Jointly confirm the Project Quality Standard
At the preparation stage, the Project Manager (PM) of Huawei organizes the customer (PM, Engineering
Chief, or CTO) and the subcontractor to discuss the quality standard together. With reference to the
engineering quality standard of Huawei, fully considering the quality requirements, construction
specifications, and design requirements of the local country and the customer as well as contractual
stipulations, the three parties jointly confirm the quality standard for the project concerned.
At the kickoff meeting, Huawei and the customer both sign the final project quality standard to confirm its
legality.
HUAWEI TECHNOLOGIES CO., LTD.

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Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity1:Confirm Project Quality Standard

BInclude the Project Quality Standard in the Subcontract
The PM or Project QA Delivers the confirmed quality standard to the CEG, requesting the CEG to
constitute the penalty provisions for breach of the quality standard and include the project quality
standard and penalty provisions in the subcontract. Thus, the quality of site construction can be
normalized and regulated by formal contract clauses.
CDeliver the Project Quality Standard to All Project Team Members (including subcontractor
PM/quality chief)
The project QA converts the confirmed quality standard to a project engineering quality checklist and
distributes the standard and checklist to the execution Manager, regional Manager, site engineer and
the PM/quality chief of every subcontractor. All members of the project team shall execute quality
management against this standard and checklist.

HUAWEI TECHNOLOGIES CO., LTD.

Page 7

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity2:Build Model Site

1Objective:
To give the customer, Huawei and the subcontractor a uniform and direct view of the confirmed project
quality standard and provide a reference template for fast replication of sites, a model site need be built to
demonstrate the quality standard before formal construction.

2Responsible person(PMEMQA SubcontractorCustomer)

3Main activity
AMake the Model Site Plan : At the preparation stage, the PM organizes the execution Manager and
QA to negotiate an model site plan with the customer.
BConstruct the Model Site :According to the model construction plan, the execution Manager/QA of the
project appoints an experienced site engineer as the supervisor of model construction. The site supervisor
instructs and demands the subcontractor to observe the site construction process and project quality
standard confirmed together with the customer. The supervisor also takes photos at critical points of the
construction for file.
During the construction of the model site, the execution Manager/QA of the project should request other
subcontractors to send their respective quality chiefs and some site supervisors to visit and learn on site.
HUAWEI TECHNOLOGIES CO., LTD.

Page 8

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity2:Build Model Site

The project QA should be engaged in the whole progress of model construction and take photos for file
against the project quality standard after the model site is accepted.
CVerify the Project Quality Standard and Confirm the Acceptance Standard According to the
Model Site
After the model site is constructed, the PM organizes Huawei, the customer and the subcontractor to
inspect the construction quality together to verify and validate the confirmed project quality standard so
that the three parties reach common understanding of the standard. Discrepancies, if any, should be
recorded in the form of memorandum and signed by both Huawei and the customer to make up
supplementary provisions of the project quality standard.
Acceptance related articles are extracted from the project quality standard and supplementary
provisions to construct the acceptance standard. The acceptance standard must be signed by both
Huawei and the customer.
After the model site is accepted, the execution Manager/QA of the project organizes subcontractors to
visit the model site and receive training so that they all understand the project quality standard and
learn the construction quality requirements.
D Make an Model Site Album for the Project Quality Standard
EThe other subcontractors build their own first station as a sample point.

HUAWEI TECHNOLOGIES CO., LTD.

Page 9

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity3: Train subcontractor and Huawei site engineers before work start
1Objective:
To facilitate clear and efficient project execution and help the construction people learn the execution
processes, regulations, installation techniques and specifications, project quality standard and
construction related requirements, the construction staff of subcontractors and Huawei site engineers
must be trained before kickoff of the project.

2Responsible person(Training Manager, QA)

3Main activity
Amake training plan:
At the preparation stage, the training Manager organizes the execution Manager and the QA to confirm
the training plan for subcontractors and Huawei site engineers. The plan should identify the following:
Training mode ,Time, place, trainer and trainees Structure of training program.

HUAWEI TECHNOLOGIES CO., LTD.

Page 10

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity3: Train subcontractor and Huawei site engineers before work start
BExecute Training and Assessment
The training Manager organizes the execution of the training program according to the time and
courses specified in the notice. During the training session, the training Manager keeps attendance
records and provides rear support to ensure smooth execution.
After the training program is over, the training Manager organizes all trainees to take an exam in writing
or actual operation and records the assessment results The project team can authorizes a
subcontractor employee that Deliveries the exam by giving a certificate. Those who fail in the exam
must take a makeup exam. Only authorized subcontractor employees can be engaged in the
construction of a Huawei project. Huawei site engineers must all pass the exam.

HUAWEI TECHNOLOGIES CO., LTD.

Page 11

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity 4: Huawei Site Engineer Performs Quality Spot-check

1Objective:
To detect and solve quality defects occurring in the progress of construction and ensure the project
quality if up to standard, each site supervisor of each subcontractor should carry out a 100% self-check
of construction quality against the project quality standard checklist after the site construction or an
important process is completed.

2Responsible person
(SubcontractorSite EngineerQA)

3Main activity
(chart as below)

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Six Key Activities of Project Quality Management

Key Activity 4: Subcontractor Performs 100% Self-Check
Category

Time

output

Material quality control:

Before the

The check results are written in the related

cement, concrete, reinforcing steel bar, mechanical

subcontractor enters

Concealed Work Quality Checklist. Both

parts of tower, mechanical parts of shelter, diesel

the site to work

parties should sign and file the records.

Check immediately at

The check results are written in the

Quality of concealed work:

the end of each process

relate Concealed Work Quality

base pit, bundling of reinforcing steel bars,

and request acceptance

Checklist, which is signed by both

templates, running of concrete, pre-bury of bolts,

on the same day

parties. In the progress, photos

generator and air conditioner, etc.

ground net, OSP, etc.

and related records must be taken

at all key control points.

Quality of installation work:

Check after the

the relate project quality standard

Huawei equipment, power supply, diesel generator,

completion of work, no

checklist must be output and signed;

air conditioner, microwave, tower, shelter, feeder,

later than power-on of

photos and related records must be taken

antenna, cabling rack, distribution frame, etc.

the equipment

at all key control points.

HUAWEI TECHNOLOGIES CO., LTD.

Page 13

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity 5: Huawei Site Engineer Does Quality Spot-check

1Objective:
To monitor the quality of site construction and the normalization of work in real time and discover and
correct quality defects in early time, Huawei's site engineer must make Spot-check of work quality of
the subcontractor.

2Responsible person(Site Engineer, QA)

3Main activity
AMake the Quality Spot-check Plan

During construction execution of the subcontractor, site engineer makes the weekly Spot-check plan for
inspection of the subcontractors site construction quality, according to the overall progress and selfcheck result of the subcontractor. In principle, engineer must check 100% work of tower, feeder and
antenna and at least 50% of other work.

HUAWEI TECHNOLOGIES CO., LTD.

Page 14

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity 5: Huawei Site Engineer Does Quality Spot-check

BExecute the Site Quality Spot-check
The site quality Spot-check is done against the project quality standard and construction work
specifications, including the conformance with construction behavior specification, safe work
specification, equipment installation specification and project quality standard.
Any quality defect found in the Spot-check must be file in form of photo. Huawei's site engineer must
instruct the subcontractor on site to correct and solve the defect in time. For outstanding critical quality
defects, the site engineer must request the subcontractor to make correction and feed back the result in
stated time by sending a Correction Notice (Report). The QA makes the overall quality Spot-check plan
for the project based on the quality inspection status of all regions. Normally, the check ration is about
10%.

HUAWEI TECHNOLOGIES CO., LTD.

Page 15

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity 6: Summarize Analyze and Correct Quality Defects

1Objective:
To avoid occurrence of quality defects through preventive actions and avoid recurrence of past quality
defects, the project team must summarize quality defects occurring in the progress of project execution in
time and organize people to analyze the defects and set forth correction measures to close the defects.

2Responsible person(Site Engineer ,QA )

3Main activity:(3-level summary and analysis)
ASubcontractor region Project head office : Summary and analysis of Project quality situation
classify into three-level. With reference to their check results, Subcontractor QC/ Region site
engineer/Project QA summarize and analyze the reports and collate distinct quality defects by region
subcontractor and category. They also follow up and update the correction status of the defects every day.
For common distinct quality defects, the project QA, and site engineers must sort the photos and
summarize the cases for communication and presentation inside the project team, in order to facilitate the
resolution of the defects.

HUAWEI TECHNOLOGIES CO., LTD.

Page 16

Six Key Activities of Project Quality Management

Confirm
project quality
standard

Build
Model
site

Train
subcontractor
and Huawei
site engineers
before work
start

Subcontractor
performs 100%
self-check

Huawei site
engineer
performs
quality
spot-check

Summarize,
analyze and
correct quality
defects

Key Activity 6: Summarize Analyze and Correct Quality Defects

B Penalty : If a subcontractor meets a serious quality defects or critical quality accident and
breaches related quality clauses in the subcontract, the project QA or site engineer is entitled to submit
a Penalty Application (to Subcontractor). The PM approves the request and sends a Penalty Notice (to
Subcontractor) to the CEG. The CEG will execute the punishment to the subcontractor. If a critical
quality accident or defect occurs due to the ill management of Huawei site engineer, the project QA is
also entitled to submit a Penalty Application (to site engineer of Huawei) .The PM reviews the request
and makes the punishment decision.

HUAWEI TECHNOLOGIES CO., LTD.

Page 17

Thank you
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