Professional Documents
Culture Documents
Operations Management
Jaime S.C. Lizada
Outline
I. What is Production and
Operations Management?
II. Goods & Services
III. Processes
IV. Scope of OpMan
V. Why Learn OpMan?
Goods
Services
Processes
Scope of OpMan
Activities:
Forecasting
Capacity Planning
Facilities and Layout
Scheduling
Managing Inventories
Assuring Quality
Motivating and Training Employees
Locating Facilities
Scope of OpMan
Scope of OpMan
Scope of OpMan
Everything is process-driven
Questions?