407 SHADE TREE COURT APT J !

CATONSVILLE , M D 2 1 228
P H O N E 4 4 3 - 4 92-8915 ! E - M A I L T EBROWNLOVELIFE@GMAIL.COM

TENNEILLEBROWNEPORTFOLIO.WEEBLY.COM

TENNEILLE BROWN
Experienced in Processing and Customer Service a general office work. Demonstrates strong organizational skills,
strong numeric 10-key skills, and the ability to multi-task effectively. Detail-oriented and resourceful on department
processes. Leads by example and establishes a professional work environment based on respect. Trustworthy,
ethical, and committed to superior customer service.
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EMPLOYMENT
1999 - Present Ascend One
Columbia, MD
Creditor Database Associate
Research is preformed to ensure the New Creditor Account is needed to be
added to the database and does not already exist; verily New Creditors to be
eligible for the Debt Management Program; responsible for making all
updates/changes provided on a returned proposal from creditors; research new
account in the database and verify
Document Processing Representative
The Document Processing Representative supports call center operations by
performing duties which may include processing returned or incomplete client
information packages; calling clients to explain issues regarding the paperwork;
enrolling clients in the Easy Pay program so their accounts can be debited
appropriately; properly classifying and distributing incoming documents;
processing Western Union phone payments and document request.
July 2008 - September 2008

Glen Burnie,

MD
Kelly Service Temp Agency (Suntrust / Symcor)
I worked with David on the weekends performing numerous job function.
These function included prepping incoming mail into multiply sorts, keying
check before they are sent to be scanned and keying amounts from image
document scans as quality check for accuracy.
1994 - 1998 Mail Boxes Etc.
Concord, CA
Assistant Manager
Opening and closing of business, responsible for the supervision and training of
new employees, Money Gram, sales, shipping and receiving.
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SUMMARY OF QUALIFICATIONS
Typing, filing, data entry, pleasant and professional telephone voice. Also
proficient in Microsoft Word, Excel and Power Point.
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EDUCATION
Current
CCBC
Catonsville, MD
Medical Coding
2004 - 2006

Howard Community College

Columbia, MD

Accounting
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REFERENCE
Furnished Upon Request