MCQ

Pattern of Quiz

Which one of the following statements

regarding operations management is true?

1) Inputs to a production system include capital and

materials, but not human resources.
2) Operations management deals only with manufacturing
organizations because service organizations do not
have tangible outputs.
3) Typical inputs to a productive system are processes and
consumer goods.
4) Customer participation and information on performance
are two special types of inputs to a productive system.

Operations management is part of a productive

system that can be described in the following
manner:
Organization: inputs processes outputs.
Which one of the following correctly describes a
productive system?
Airline: pilots planes transportation
Bank: tellers computer equipmentdeposits
Furniture manufacturer: woodsandingchair
Telephone company: satellites cables
communication

There are five basic performance

objectives which apply to all types of
operation. They are
1) Quality, speed, adaptability,
flexibility, cost
2) Quality, speed, error-free, flexibility,
price
3) Quality, speed, dependability,
flexibility, price
4) Quality, speed, dependability,

An Operation that relies on repeat

business would seek to primarily
focus on which of the performance
objectives?
Dependability
Flexibility
Speed
Quality

When some of the final activities in the

provision of a service or product are
delayed until the orders are received,
the producer is engaging in:
Patterned response.
Integrated production.
Detainment.
Postponement

End